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BetterWorks, the employee perks startup led by Los Angeles entrepreneur and investor Paige Craig, has told its customers that it will be shutting down May 31.

The company offered tools to help businesses manage discounts and rewards programs for employees. In the past few months, BetterWorks still seemed to be rolling out a steady stream of new features like catering and groups and permissions. In fact, Director of Product Varun Krishna told me that BetterWorks was seeing growing interest from larger enterprises (though in retrospect that may have been a polite way of saying that it wasn’t making enough money from small- and medium-sized businesses).

However, last week the company laid off all of its sales and marketing staff and half of its operations team. It looks like today’s note to customers (which was first reported by socalTech) is the final nail in the coffin. Here’s the copy that one of our readers sent in:

Thanks for being a supporter, and a user a of the BetterWorks platform.

We’re proud to have helped make work rewarding for your team and company. I’m writing to let you know that for business reasons, as of May 31st 2012 the BetterWorks perk platform will no longer be in service to customers. We’ve been unable to sustain a large enough market and have decided to close our doors. It’s been a privilege having you as a customer and I deeply apologize for any inconvenience this creates.

Because the site will be retired, please take the following actions to make sure you are able to retain key information:

• Please print out your vouchers by May 31st: Because these vouchers have been pre-paid, vendors will continue to honor services until August 31st 2012.
• Spend May Allowance and Bonus Bucks by May 31st: As of midnight May 31st, you will no longer be able to spend budget on the platform and they will be returned to your employer. Please use any remaining funds in your account by this date.
• Memberships will cancel on May 31st: If you have gym memberships – they will be cancelled automatically at the end of this month. While it is not an obligation, many vendors will continue to offer corporate rates and we encourage you to discuss this directly with them.
• Food Ordering Closed on Monday May 28th for Memorial Day: Note that food ordering will be closed in observance of Memorial Day. During this time, all other perks are available for purchase.

Please email support@betterworks.com or call us at 1-888-601-9675 extension #2 if any issues arise and we will be happy to assist you. Thanks for believing in our vision and for using BetterWorks at your company.

Paige Craig
CEO – BetterWorks

BetterWorks raised a total of $10.5 million from investors including Redpoint Ventures. Craig co-founded the company with Geni co-founder George Ishii and Farmville co-creator Sizhao Yang.

• BETTERWORKS
• PAIGE CRAIG

BetterWorks’ company mission is to help small and medium-sized businesses recognize, reward and retain employees by “Making Work Rewarding.” The BetterWorks local perks and reward platform helps small and medium-sized business take care of employees with big-company style employee perks and recognition. The online platform makes it easy for employers to provide personalized perks that drive productivity and engagement. The company is venture-backed by Redpoint Ventures, SV Angel, SoftTech VC, 500 Startups and others.

The service is currently available…

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Former Marine, Intelligence Consultant, founder of defense companies, now focused on angel investing and advising the right companies. I love travel, adventure and adrenaline-fueled fun.

Like many of us Marines, Paige is a brother first and will tell you you’re wrong if you need to hear it.

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Article source: http://feedproxy.google.com/~r/Techcrunch/~3/6HOTSXK71qU/

Two big customer review platforms are teaming up: Bazaarvoice just announced that it has agreed to acquire PowerReviews.

The agreement is for up to $31 million in cash, plus stock, bringing the total estimated value to be $151 million. Bazaarvoice says the acquisition should close before the end of July.

The companies plan to combine their technology, content, and data. Both offer social commerce products that allow retailers and brands to collect and syndicate customer reviews, as well as other content. The release says PowerReviews’ self-service product will allow Bazaarvoice, which has been focused on larger companies, to expand into the small- and medium-sized market.

The combined company supposedly serves nearly 1,800 clients globally, including half of the Internet Retailer 500.

PowerReviews has raised a total of $37 million in funding from Menlo Ventures, Draper Richards, Lehman Brothers, Tenaya Capital, Four Rivers Group, and others. Bazaarvoice, meanwhile, went public earlier this year.

• BAZAARVOICE
• POWERREVIEWS

Bazaarvoice is a Software as a Service (SaaS) company that turns social media into social commerce for the world’s best global brands by enabling authentic customer-powered marketing.

We achieve that by first letting consumers create and share ratings, reviews, questions, answers, and stories about products and brands on client websites. We then syndicate that content across the Web and through the channel to reach shoppers wherever they are.

This customer-generated content has a tremendously positive influence on purchase decisions. It is…

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PowerReviews is the leading provider of social commerce solutions, including customer reviews, to retailers and brands. The company’s innovative tag-based approach to collecting, organizing, structuring and analyzing user-generated content significantly boosts product sales and customer engagement.

Recognized as the customer reviews Solution Leader in the Internet Retailer Top 500 survey, PowerReviews works with over 1,000 retailers and brands on over 3,500 websites, including Staples, Drugstore.com, Gardener’s Supply, Diapers.com, Callaway and Jockey.

In addition to its Enterprise solution,…

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Article source: http://feedproxy.google.com/~r/Techcrunch/~3/9LXqUTg9xiY/

Entrepreneurs, please start paying more attention to healthtech. Rather than trying to build the next billion-dollar mobile photo app, go lean and deep into bigger problems. As ZocDoc CEO Cyrus Massoumi said recently, healthtech is underrepresented among startups, with many (and founders are not alone) failing to recognize the size of the market (and the corresponding opportunity): Healthcare alone is a $2.7 trillion industry in the U.S., for example.

Yet, healthtech is just as desperate in its need for brain power, entrepreneurial enthusiasm, and a little elbow grease as it was five years ago. Speaking to a crowd at TechCrunch Disrupt yesterday, the ZocDoc CEO essentially issued a call-to-action, declaring that access to healthcare “is one of the greatest challenges to face our generation.”

Today, thanks to the increasing number of health-focused startup accelerators, like San Francisco-based Rock Health and New York City-based BluePrint Health, to name a few, lacking intimate familiarity with HIPAA or med school experience is no longer a categorical disqualifier. What’s more, there are plenty of problems to tackle, some of them low-hanging, and there is in fact growth capital to be found for healthtech.

To that point: One of the first graduates of BluePrint’s healthtech accelerator is a startup called Meddik, which wants to give consumers a better way to search for health information and find targeted and personalized support. The startup is still in the early stages, so the fine points are still gelling, but the idea is to build a platform that aggregates user-submitted content, identifying the best advice, articles, and solutions based on the specific conditions and topics of interest of the individual.

Thought it’s still early in the cycle, Meddik is already finding validation from investors, as the startup is today announcing that its has raised $750K in seed funding from a flock of notable angels and early-stage VCs, including Chris Dixon, Nat Turner, Zach Weinberg, Bob Stern, Vivek Garipalli, as well as Collaborative Fund, Founder Collective, Great Oaks, and Silicon Badia.

Co-founder Tim Soo, who’s currently on leave from the University of Pennsylvania as he and co-founder Ben Shyong work towards to launch Meddik later this summer, told us that they had originally set out to build a kind of Google Search for health. Much in the same way that Noodle is currently doing for education.

But the co-founders eventually came to the realization that their scope was too wide, as crawling the entire web resulted in an unfavorable ratio of spam and junk to quality health content. Of course, this touches on a problem that’s fundamental to online health portals. Unless your leg is falling off, thanks to the high cost of health care and doctor/hospital visits, when it comes to basic health questions, our first move is to ask Google. Just as true now as it was then.

Naturally, that Google search then leads to general answers, confusing encyclopedia entries, or long-winded forums. But, what if you find someone just like you (a clone?!), who had experienced the same medical issue, ailment, or had already asked the same question and could tell you what worked — and what didn’t.

Of course, while this is a great start, that information is still anecdotal. Thus, the key, Shoo said, is to scale that experience, adding personalized, aggregated public and academic information, traditional and alternative remedies, in an effort to not just find a good answer to your health questions, but find the right answer. Which is so much easier said than done.

We still haven’t applied Web 2.0 answers where they matter most, the co-founder continued, so a health networking play “doesn’t just mean a better news feed, or a good restaurant recommendation, it means making the right health-related connection can save lives.”

Of course, even though Massoumi reminded us of the fact that health startups are underrepresented in the ecosystem, Meddik has plenty of competition — at least nominally. WebMD and PatientsLikeMe, and Healthline each offer extensive resources for patients, yet the majority of existing health solutions tend to focus on specific conditions (like chronic illnesses), which makes them inherently boxed-in. And in the case of the above examples, the barriers to entry can also be high, requiring users to fill out involved online profiles.

While solutions like Fitbit and Fitocracy are finding adoption among mainstream audiences, there’s a lot of focus on Considering most health attributes are intrinsically interrelated, the co-founders began building out a large ontology table that connects all common health language (via a Wiki and internet scraping) to actual medical code.

Companies such as WebMD, PatientsLikeMe, Healthline and Alliance Health also provide an online heath resource for patients, but Soo said those sites either have higher barriers to entry (in that users have to complete more involved profiles) or target patients with more chronic illnesses. Fitbit, Fitocracy, Nike’s Fuel band and others appeal to a mainstream audience, but they only focus on general fitness, not the larger category of personal health. Meddik wants to play across that spectrum, Soo said.

Based on those codes, Meddik calculates a clinical similarity index between the searcher and every other user connected to the site, with the goal being to create a health network, in which users remain anonymous while being able to connect with those who will be best suited to help you.

At this point, as you may already be able to tell, Meddik is still in the early stages of building its MVP. The service is in closed beta with a limited number of beta testers beginning the process of seeding its content. When the site is up and fully functional, Soo says, it will likely monetize by leveraging its unique data set to serve targeted health advertising — not unlike Facebook’s social data/advertising model.

To give readers a taste of the site, Meddik will be peeling the doors back the foor a opening its doors over the next few days to a few hundred early participants. Check them out at home here, and let us know what you think.

• MEDDIK

Meddik is a better way to search for health information and find support.

It is a place to

ask questions and get answers from people who’ve been there
share your wisdom and stories with those who need advice
learn from the collective experience of people like you

We’re all connected by our health experiences – when we get sick, when we’re injured, or when we care for a loved one. Now what if you could tap into each other’s experiences and difficulties? What if…

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Article source: http://feedproxy.google.com/~r/Techcrunch/~3/U7MyuFa1LTo/

Knowing how users react to Facebook’s product changes is crucial to the site making the right moves, so today it closed an acq-hire of part of design research firm Bolt | Peters — specifically its leading man CEO Nate Bolt and several other employees from the six person consultancy. Those coming over will be joining Facebook’s design team that’s headed by Kate Aronowitz.

Bolt | Peters started 10 years ago and specialized in recruiting actual visitors to a website through its tool Ethnio and then observing their usage remotely so it could deliver insights on what to improve to their clients, which numbered over 90. Bolt | Peters will shut down on June 22nd, and has already spun out its Ethnio real-time research service.

Facebook tests product changes more frequently than nearly any service. Bringing in Nate Bolt and some of his teammates will help it understand exactly how users feel about changes and avoid blunders like Beacon.

Right now, Facebook typically pushes design changes to a tiny fraction of its user base through its Gatekeeper system. It then watches the usage data to see if users engage with new features or changes, and how engagement, sharing, and time-on-site change. Changes that improve these metrics often get pushed to the whole user base. Innovating and iterating in a way that pushes people’s boundaries is good, but Facebook needs to be careful not to roll out new features too far before its users are ready for the future.

Bolt | Peters will give Facebook talent with experience deducing both the sentimental reactions and actual impact on usage of its changes. That’s important because sometimes users hate things at first, like the news feed, but use them a ton and end up loving them. It had previously assisted Sony, HP, Electronic Arts, Volkswagen, Autodesk, AAA, Genentech, Esurance, the Washington Post, and more with its services including live remote research, mobile research, training, live recruiting, game research, and “UX blitz”.

Here’s the full announcement of the acq-hire from Bolt | Peters’ blog:

It turns out the Facebook design team is a great place for smart researchers. For more than ten years, Bolt | Peters has worked with our clients (plus a robot and clay dinosaurs) to improve the design of their sites, apps, devices, video games, and cars. We did that with 238 projects, 24 talks, 18 articles, 11 events, 1 book, 19 weird videos, and 1 app. But the time has come for our next adventure — at Facebook. Bolt | Peters will be closing operations on June 22nd, 2012. While we’ll miss working with our amazing clients, we’re stoked about Facebook’s commitment to user experience, and the design team is a critical part of this.

What about ethnio? Last week we announced that after five years of growth, ethnio deserved to be its own company. That has not changed. Ethnio remains committed to supporting its customers with real-time research recruiting and more. We know Ethnio is in good hands with some of the people who have worked on it for years at the helm. I will no longer be working there, but will retain ownership. You can find out more about the new team at ethnio and who will be running it by following @ethnio or watching their blog.

User Research Friday and 1197 I’m thrilled to say that our friends at User Interface Engineering will be taking over User Research Friday. They pretty much rule at events. URF lives on. And the fine folks at the New York Soho Gallery for Digital Art will be taking over our mobile photography conference, 1197. Basically, both our product and the events that we’ve enjoyed putting on will live on after Bolt | Peters closes up shop. Feel free to get in touch with us with any questions, and you can keep up with all of us individually here. Our VP, Cyd Harrell, deserves 100% of the credit for running the consulting side of the business for the past six years. She rules. Thank you, Cyd. And a huge thanks to my co-founder Craig Peters, who has been a friend and advisor for years. But especially, all the team at Bolt | Peters past and present that I’ve had the pleasure of working with – you’ve made our success possible. Thank you guys. Well. It’s been our privilege to be a part of the the interaction design and UX community as a consulting firm since January, 2002, and we plan to continue to work in that community as part of Facebook. I want to mention that this decision did not come lightly. Our clients, colleagues, team, and advisors are simply the best. They are our partners. They are our friends. And we sincerely thank you. – Nate Bolt

Article source: http://feedproxy.google.com/~r/Techcrunch/~3/4HZ_GpoI_9M/

This is guest post by Julia Szopa , program director at the blackbox.vc incubator in Silicon Valley which specialises in moving European startups into the US.

It is not uncommon for European entrepreneurs to come to the Silicon Valley to learn how to launch globally. However, they often play “the startup game” by the wrong rules. With scarce venture resources in Europe, founders learn to compromise way too much and accept what’s typically unacceptable by those who build great, successful companies with global potential.

Having talked to dozens of entrepreneurs from outside of the U.S. shortly after they arrive to take their first steps in Silicon Valley, I have observed a set of common false beliefs that most of them share. Even if they have great products, great teams, and endless motivation for working hard in their startups, the crucial first step for them should be to get rid of some misconceptions about the startup game… ASAP.

Co-owning the company with your team is crucial to its success

As Tim Draper noticed during his recent visit at Blackbox Connect, the concept of co-ownership is often misunderstood and underestimated outside of the Silicon Valley. Giving stock options to employees with a vesting schedule, which is one of the most natural ways to establish a real sense of ownership and motivate, often takes the last place on their lists of priorities (if at all).

There are countries, like Denmark, that explicitly discourage entrepreneurs from giving shares to employees, as their tax laws impose an additional 25% tax on any shareholder in possession of less than 10% of a company. In case of an exit, a stock-owning employee would owe the Danish government around 67% of what he’d made by investing his blood, sweat, and tears into building a successful startup.

Many entrepreneurs from Europe often point out that potential employees they talk to usually don’t even recognize the value of owning shares in a startup. In the culture of scarcity the short-term tangible benefits matter much more, and too few success stories among their peers make them believe that having shares in a startup could not really bring any profit.

Giving away too much for seed money limits your agility

Standards of equity amounts given away to investors, angels or advisors in Europe are incomparable with those in the Silicon Valley. While the well-established YCombinator asks for somewhere between 6%-8% for $11K-$20K, there are multiple local acceleration programs in Europe that take as much as 10% for as little as $10K of seed funding. I’ve also met entrepreneurs who have given away 35% of their company during the seed round and they weren’t just rare foolish exceptions.

While sometimes it’s crucial for startup founders to raise whatever seed money they can, they need to understand that giving away that big of a share of the company to investors will make it harder for them to raise future rounds of financing.

Furthermore, it also minimizes the incentives to reap meaningful rewards, as it sets the frame for inequitable partnership between the entrepreneur and the investor.

There are a couple of totally legitimate reasons for small markets VCs to demand more equity for less. First, they count on small exits, as the markets are smaller. Second, they have few competitors, so they simply can ask for more and still get a good deal-flow. But that doesn’t mean that the entrepreneurs have to accept these rules of the game, just because they have to prove the concept on the home market. Of course, having achieved decent traction in home country definitely makes entrepreneurs look more legitimate in front of the VCs from the Valley, but it doesn’t prove anything about their capabilities to scale to the global market.

Thus the very common assumption that “first we need to prove ourselves locally, and then go global” is not always true. Sometimes it just makes more sense to start globally, and then localize (as most of the Silicon Valley startups do).

Making quick decisions doesn’t always mean you are desperate

Whenever a VC invited to give a talk at Blackbox Connect mentioned that it takes her or him around 4 weeks to close a deal with a start up, the audience reacted with huge disbelief. How come it can take such a short time? while back in their home countries they would talk to VCs or angels for months before they get funded.

Apparently SV is much faster with making decisions, and the entrepreneurs are expected to act quickly too. Being able to make a decision fast is not a sign of desperation.

Thinking small doesn’t protect you from failure

Almost all of the companies that come to the Valley from a different startup ecosystem bring here the fear of failing with their startup. They pitch their tiny little projects — an app for this, an app for that — believing that maybe they will not change the world, but at least they’ll build something in order to start playing the startup game and move forward. And if they fail, that will be just a tiny little failure — much easier to digest.

Non-US startups must learn that failing is always an option. While small failure is less painful, no big win comes from playing it too safe. To succeed in the world of global business, they must adopt the Silicon Valley mindset. That means making fast decisions, taking bigger risks, giving shares to everyone in the company, and being smart about financing their company growth.

• JULIA K SZOPA

Julia K Szopa is program director at blackbox.vc, a startup accelerator that connect entrepreneurs from all over the world with seed investors, mentors and market entrance partners in Silicon Valley.

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Article source: http://feedproxy.google.com/~r/Techcrunch/~3/7MTWrXQijzs/

Editor’s note: TechCrunch columnist Semil Shah currently works at Votizen and is based in Palo Alto. You can follow him on Twitter @semil

“In the Studio” continues this week with an engineer who began programming at the end high school, double-majored in CS/EE in college, dropped out of Stanford’s graduate CS program to become the second employee at Mint.com, and after spending some time at Intuit (which acquired Mint), now has her own company focused on building software for the small-medium business market.

Poornima Vijayashanker is not your average engineer. Growing up in a household where electronics were regularly taken apart for fun, she started coding toward the end of high school and ended up majoring in CS for her undergraduate degree. After a brief stint as an RD engineer for Synopsis, she wanted to dive into the Valley’s startup scene and elected to enroll in a master’s CS program at Stanford. It was there she initially met Aaron Patzer, the founder of Mint, and when the opportunity arose for her to join the small team, she dropped out of Stanford and helped build the company. From that experience, she ended up at Intuit, where she started plotting her next move, and now is the founder and CEO of Bizeebee, member manage software to help small business manage their customers, inventory, and a host of other services.

In addition to building her company, Vijayashanker manages to be extremely active in the startup community, giving back so much of her time and energy by speaking on college campuses to share her story and encourage students and why she thinks technology is a great professional choice. She is also an active mentor to students and has been blogging at her site Femgineer, which has been around for five years. But, that’s enough from me, you should really listen to all the wisdom she shares in this rich video discussion.

[Note: This discussion was originally taped at TechCrunch San Francisco on April 23, 2012.]

Article source: http://feedproxy.google.com/~r/Techcrunch/~3/vKt9PXdBgKI/

Ok, maybe not a bouncy ball, but pretty damn close.

M-Edge came out with a SuperShell for the iPad towards the end of last year, but the idea of a bouncing iPhone seems much more appealing. The case comes in four different colors — black, blue, purple, and pink — and has a finely dimpled finish to it to help with grip.

Clearly, it’s not the slimmest case on the market, so if you’re into that minimalist thing you may want to steer clear.

At the same time, anyone who lives a rough-and-tumble life (or drops their phone more than the average bear) should consider looking into this. The corners of the case are bulkier than usual, which allows for a bounciness that you can view for yourself in the video below.

The cover is made of closed-cell foam that helps absorb shocks, and it wraps around the edges of the phone to fit securely. All ports are accessible.

If only it came in orange with black stripes we could call it the Tigger.

The M-Edge iPhone SuperShell is available now for $29.99 from the M-Edge website.

Article source: http://feedproxy.google.com/~r/Techcrunch/~3/7mIo6opSvjs/

Apple is continuing its “famous person uses Siri” commercials by bringing in famous person John Malkovich to add a soupçon of Old World weltschmerz and philosophizing to what is, in short, a way to schedule a wake-up call without unlocking your phone. The commercials feature Malkovich in what appears to be the house above the nasty places in Hostel where he muses on fine meats and the meaning of life.

I don’t quite get these celebrity appearances but, in the end, I suppose they’re good for brand awareness. Siri isn’t for the geeks – it’s for the folks who may have once been in love with BlackBerries. Siri suggests a certain ease, a certain subsumed technicality that would draw in the C-level exec and, in parallel, well-known superstars. It is, in short, a little assistant that will never talk back to you, never ask for a raise, and never request that you stop cursing.

That they chose Malkovich for this one is a little odd on the surface but it makes sense: Malkovich’s audience these days is the indie-film-loving, ironic post-gen-X C-level business person who is adult enough to be able to spend a little money on a 4S yet still is wary of being marketed at. A similar demographic targeting is shown in the choice of Samuel L. Jackson (the just-below-Mensa-level adventure/action loving geek who remembers Mace Windu’s sword) and Zooey Deschanel grabs the plugged-in hipster demographic. If you extrapolated this further into an older demographic you could almost foresee commercials featuring Betty White and maybe Leonard Nimoy.

For those who find these a bit out of character, I suggest we go back and look at the Mac vs. PC ads that featured two memorable faces who, arguably, cannot be disassociated from that campaign. You can’t look at John Hodgman – even with his sassy little mustache – and not see that poor, put-upon PC being shown up by Justin Long.

The iPod advertising was genius because it made everyone think they could move like a sinuous dancer to the lilting chords of Jet. These new commercials allow a certain type of consumer to associate him or herself with a certain archetype. As inclusive as Apple seems to its fans, it’s still important to segment those still on the fence and, one by one, speak directly to them.

Article source: http://feedproxy.google.com/~r/Techcrunch/~3/tEpLVoLgRso/

What’s a G-Pod? This is a G-Pod. Sure it looks like something 007 escape from Dr. No in but it’s really a prefabricated sphere constructed of laminated pine and curved, UV-tinted polycarbonate. Built by Farmers Cottage Lamps of Birmingham, England. It’s available in four sizes starting between $14,000 and $30,000 . For $14k, you’ll get a 7.5-foot diameter model (seats six) with a rotation base that allows the entrance to turn away from the wind or sun and fold-flat furniture that converts into a bed. Thirty grand will net you a 10-foot diameter model that’s more of an in-law unit than an entertainment space. It can be wired into the home’s electrical and host up to 14 people.

The G-Pod is already a hit across the pond and will be available in California by the end of the month. [LA Times via Apartment Therapy]