SearchSAP: SAP news, tips and expert advice

SAP's new CEOs need to show vision, clear product roadmap to customers, observers say

Courtney Bjorlin — Mon, 08 Feb 2010 21:08:47 EST

Bill McDermott and Jim Hagemann Snabe have their work cut out for them in delivering a clear vision for the future of SAP to a jilted customer base, according to industry observers.

SAP CEO Leo Apotheker resigns

Courtney Bjorlin — Sun, 07 Feb 2010 21:03:18 EST

SAP announced the resignation of CEO Leo Apotheker on Sunday, and named Bill McDermott and Jim Hagemann Snabe as co-CEOs.

SAP Standard support decision hinges on inflation, fees

Courtney Bjorlin — Tue, 02 Feb 2010 11:03:44 EST

Customers now have a choice when it comes to SAP maintenance and support contracts, but there's more to be weighed in the choice than simply cost.

Choosing Standard or Enterprise support more difficult for SAP customers with no KPIs

Courtney Bjorlin — Fri, 15 Jan 2010 17:03:16 EST

While a lower cost maintenance and support option is good news for customers, deciding what to do could be harder without the KPI program.

SAP relents on lower-cost maintenance, scraps KPI program

Courtney Bjorlin — Thu, 14 Jan 2010 11:53:28 EST

After two years of trying to push through a single maintenance and support structure, SAP is again offering customers two choices – Standard Support at 18% and Enterprise Support at 22% of license fees.

With NetWeaver PI's future unclear, don't use it for strategic projects, Gartner says

Courtney Bjorlin — Wed, 13 Jan 2010 14:07:51 EST

SAP hasn't clarified a product roadmap for NetWeaver PI, and a number of factors, the most recent of which is the vendor's SOALogix acquisition, have led Gartner to believe there may not be one.

IBM, Accenture top SAP implementation partner rankings, but smaller SIs strong

Courtney Bjorlin — Thu, 07 Jan 2010 11:12:42 EST

IBM and Accenture are the top SAP implementation partners, but smaller SAP SIs can provide deeper industry expertise, flexibility and lower costs, according to Forrester.

The top SAP advice from the experts in 2009

Courtney Bjorlin — Wed, 23 Dec 2009 09:44:55 EST

Curious what other SAP customers are looking for advice on? Check out the most popular expert answers of 2009.

SAP's New Year's resolution: Work more closely with customers than ever

Courtney Bjorlin — Tue, 22 Dec 2009 10:07:56 EST

It's New Year's resolution time, and SAP wants its customers to lend it a little more trust in 2010. Check out what some SAP customers want from their vendor this year and how SAP plans to deliver.

The top nine SAP stories of 2009

Courtney Bjorlin — Mon, 21 Dec 2009 14:08:27 EST

There was plenty of excitement to go around in the enterprise software world in 2009, and SAP certainly didn't disappoint. Take a look at SearchSAP.com's picks for the top SAP news of 2009.