“Intershop’s commerce platform is an industry leader in the B2B space. It’s a robust offering – for the discrete manufacturing space in particular – that allows customers to aggregate and manage multiple business channels and complex selling scenarios on a single platform," says Brian Shepard, Tenzing's Founder and CEO. "By partnering with Intershop, Tenzing is building on its existing expertise in hosting e-commerce solutions to better support Intershop customers, while expanding our reach to e-commerce ISVs on a global basis."
Intershop is a proven e-commerce solution that supports multi-channel sales strategies and for doing business worldwide. With over 500 active customers around the globe and single clients who do billions in top line revenue per year from a single instance, Intershop offers a proven level of scalability and flexibility to meet the challenges of any kind of business that wants to improve the purchasing experience of their clients and resellers. Numerous Intershop customers service over 50 locales and languages as part of a cohesive strategy to break down traditional business silos and empower international growth. Intershop’s rich Product Information Management (PIM) capabilities means that even catalogs with millions of products can be managed effectively to ensure that the right products are viewed by the right people at the right price.
“Tenzing is trusted by leading e-commerce SIs and SaaS Providers to deliver business-critical Internet applications for some of the world's largest companies," adds Tjip Sugijoto, Managing Director, Americas, Intershop. "Tenzing's full portfolio of managed IT services and Tier 1 data centers will help Intershop and our customers meet the highest standards for delivering e-commerce and SaaS services globally while maintaining a level of operations that is required by high-equity brands. Tenzing has a deep background in business continuity and regulatory compliance that also brings a level of comfort to both our established enterprise clients as well as emerging brands who realize that it is not enough to just put a store up; it has to be an extension of your overall go-to-market strategy.”
Tenzing provides managed hosting solutions in fully redundant, enterprise-grade data centres, that are supported by the people, processes and expertise needed to guarantee service levels that match the business requirements of its clients, and their customers. Built on its Everest e-commerce and SaaS delivery platform, Tenzing's comprehensive services portfolio is designed specifically to meet the unique business requirements of e-commerce and SaaS providers.
Intershop Communications AG (founded in Germany 1992; Prime Standard: ISH2) is a leading provider of comprehensive state-of-the-art e-commerce solutions. Intershop’s Enfinity Suite 6 is high-performance packaged software for internet sales, complemented by all necessary services including comprehensive online marketing consulting and a transaction platform for order-, supplier-, product- and channel management from its daughter companies SoQuero and TheBakery. Intershop also acts as a business process outsourcing provider, covering all aspects of online retailing, including fulfillment. Around the globe more than 500 enterprise customers, including HP, BMW, Deutsche Telekom, and Mexx run Intershop solutions. Intershop is headquartered in Jena, Germany, and has offices in the United States, Europe, and Australia. Find out more at www.intershop.com.
Founded in 1998 and having more than 450 clients, Tenzing is a specialized managed hosting company trusted by leading Software-as-a-Service (SaaS) providers and e-commerce Systems Integrators to deliver high-performance applications to some of the world’s largest companies and most recognizable brands. Tenzing's mission-critical hosting infrastructure, mature ITIL / IT Service Management (ITSM) practices, and comprehensive application-level Service Level Agreements (SLAs), enable the reliable, secure, and scalable delivery of complex SaaS and e-commerce applications. Tenzing is ISO 27001 and SAS 70 Type II certified with data centres in Toronto, Vancouver and Kelowna, B.C. For more information, visit www.tenzing.com.
Brian Shepard, CEO and Founder of Tenzing Managed IT Services (Tenzing), a leading provider of hosting solutions for Software-as-a-Service(SaaS) providers and Ecommerce systems integrators (SIs), was named to Nine Lives Media Inc.'s fourth annual MSPmentor 250, a global report that identifies the world's leading managed service executives, entrepreneurs, experts, coaches and community leaders. The complete MSPmentor 250 list is available at: http://www.mspmentor.net/top-250-people
"It's an honour to be on this year's MSPmentor 250. Over the past year, Tenzing has reached many corporate milestones, including launching a new partner program and announcing new strategic partnerships that create exciting opportunities for our clients. I'm extremely proud to lead the team behind these successes," said Brian Shepard, Tenzing's CEO and Founder. "As I look back and reflect on how far the company has come, I take pride in how the Tenzing team of experts are delivering on my vision to provide industry-leading solutions that reduce the ongoing business risks, capital requirements, and operational costs of bringing business-critical SaaS and Ecommerce applications to market."
"We promised to raise the bar with our fourth-annual MSPmentor 250 report," said Amy Katz, CEO of Nine Lives Media Inc. "We've delivered on that goal, paving the way for MSP experts across North America, EMEA, Asia and Australia to network."
MSPmentor is the world's leading managed services blog and community-and the ultimate guide to managed services. The fourth annual MSPmentor 250 report is based on a global survey of MSPmentor site readers conducted from April through July 24, 2010. The MSPmentor editorial staff also weighed in with nominations, based on the team's daily coverage of the managed services market. The resulting MSPmentor 250 report represents managed services experts across business, technology, sales, marketing, community development, coaching and more.
This year's expanded MSPmentor 250 coverage includes FastChat videos, executive biographies and extensive social media links. The community destination and associated links allow MSPmentor site visitors and industry leaders to rapidly network with one another.
Nine Lives Media Inc. ( www.ninelivesmediainc.com) defines emerging IT media markets and disrupts established IT media markets. The company's websites -- MSPmentor (http://www.mspmentor.net), The VAR Guy (http://www.thevarguy.com), Talkin' Cloud (http://www.talkincloud.com), MSPtweet (http://www.msptweet.com) and VARtweet (http://www.vartweet.com) are the leading blogs.
Founded in 1998, Tenzing is a managed hosting company trusted by leading software-as-a-service (SaaS) providers and Ecommerce systems integrators to deliver business critical applications to some of the world's largest companies and most recognizable brands. Tenzing's mission-critical hosting infrastructure, mature IT Service Management (ITSM) practices, and comprehensive application-level Service Level Agreements (SLAs), enable the reliable, secure, and scalable delivery of complex SaaS and Ecommerce applications. Tenzing is ISO 27001 and SAS 70 Type II certified with data centres in Toronto, Vancouver and Kelowna, B.C. For more information, visit www.tenzing.com
Did you miss the latest webinar on the Everest Public Cloud? There are three more chances for you to attend a 30-minute overview of the Cloud, including a live demo.
Session 1: Wednesday, August 10, 2011 2:00 pm EDT
Session 2: Wednesday, August 31, 2011 2:00 pm EDT
Session 3: Thursday, September 22, 2011 2:00 pm EDT
Tenzing Managed IT Services (Tenzing), a leading provider of hosting solutions for Software-as-a-Service (SaaS) providers and Ecommerce systems integrators (SIs), today announced it has placed 194th in the Branham300 2011 edition - up 18 positions from last year. This is the third year in a row Tenzing has ranked on the Branham300 list of Canada's Top 250 Canadian Information and Communication Technology (ICT) companies.
"The goal of the Branham300 is to showcase the top ICT companies in the country, and raise the brand of the Canadian ICT industry on a national and international stage," says Wayne Gudbranson, President and CEO of Branham Group. "Year after year, Tenzing demonstrates why they are an up-and-coming leader in the managed hosting provider space. We look forward each year to what innovations they bring to the market and tracking their impressive levels of success."
Tenzing provides managed hosting solutions in fully redundant, enterprise-grade data centres, that are supported by the people, processes and expertise needed to guarantee service levels that match the business requirements of our clients, and their customers. The company drives innovation by enabling the reliable, secure, and scalable delivery of complex software-as-a-service (SaaS) and Ecommerce applications.
"Our EVEREST managed hosting platform is designed specifically to address the unique business challenges faced by SaaS and Ecommerce providers, and we pride ourselves on our superior level of service," says Kelly Beardmore, Tenzing's COO / CTO. "In 2011 and beyond, we will continue to focus on reducing the ongoing business risks, capital requirements, and operational costs of bringing business-critical SaaS and Ecommerce applications to market."
Most recently, Tenzing launched a partner program that enables SIs and value-added resellers to offer reliable and secure managed hosting services that are backed by customized application service level agreements (SLAs) - with no capital investment or risk.
Beardmore adds that the company works with best-of-breed partners to deliver optimal solutions that address customers' challenges, including regulatory compliance. Tenzing is currently the only managed services provider in Canada to have both SAS 70 Type II and ISO 27001 information security certifications, enabling the company and its partners to provide best-of-breed security and compliance controls.
For nearly 20 years, the Branham300 has highlighted the top Canadian and Multinational ICT companies operating in Canada, as ranked by revenues. It illustrates the depth and breadth of innovative technologies developed in Canada and is widely considered to be a leading source of intelligence on Canada's ICT industry. The Branham300 list consists of the following major categories:
The Branham300 is published annually in the April issue of Backbone Magazine (www.backbonemag.com), as well as on the Branham300 website, www.branham300.com. Keep up to date with the Branham300 and Branham Group on twitter at @branhamgroup, through Branham's Newsletter, or RSS feed.
Branham Group Inc. is a leading industry analyst and strategic consulting firm servicing the global information technology marketplace. Branham Group assists information technology companies and related institutions in achieving market success through its custom consulting services (Planning, Marketing and Partnering), and through its multi-client research subscription programs (Digital Health and Green IT). Branham also produces an annual listing of the top information and communications technology (ICT) companies in Canada (www.branham300.com), tracks the Canadian Outsourcing industry (www.branhamoutsourcing.com) and monitors over 450 Digital Health vendors (www.branhamgroup.com/digitalhealth). For more information regarding Branham Group, please visit www.branhamgroup.com.
Founded in 1998, Tenzing is a managed hosting company trusted by leading software-as-a-service (SaaS) providers and Ecommerce systems integrators to deliver business critical applications to some of the world's largest companies and most recognizable brands. Tenzing's mission-critical hosting infrastructure, mature IT Service Management (ITSM) practices, and comprehensive application-level Service Level Agreements (SLAs), enable the reliable, secure, and scalable delivery of complex SaaS and Ecommerce applications. Tenzing is ISO 27001 and SAS 70 Type II certified with data centres in Toronto, Vancouver and Kelowna, B.C. For more information, visit www.tenzing.com.
Tenzing Managed IT Services (Tenzing), a leading provider of hosting solutions for Software-as-a-Service (SaaS) providers and Ecommerce systems integrators (SIs), today launched the Tenzing Partner Program, a new channel support program that enables partners, including SIs and value-added resellers (VARs), to offer reliable and secure managed hosting services that are backed by customized application service level agreements (SLAs) - with no capital investment or risk. The program is designed to provide Tenzing partners with the support they need to expand relationships with end customers, and increase revenues through an industry-leading compensation plan.
The Tenzing Partner Program provides access to a full suite of services that support partners in the design and delivery of value-added solutions that help them and their end-clients increase revenues, improve effectiveness, reduce costs, and open new business channels. Complementing its partners' solutions, Tenzing provides complex managed services in fully redundant, enterprise-grade data centres, supported by the people, processes and expertise needed to guarantee service levels are constantly maintained.
"Our new partner program is among the most comprehensive and competitive on the market today," says Raj Atwal, vice president, Engineering and Partner Development for Tenzing. "Partners are a key part of our go-to-market strategy and we are fully committed to investing in them as we grow. To that end, we are creating programs that deepen partners' customer relationships and accelerate their business growth."
Designed to meet the needs of all partners, the Tenzing Partner Program offers two distinct partnership levels: Premier and Referral. The Premier Partner program level is focused on developing collaborative strategies with shared Key Performance Indicators (KPIs). Tenzing will work with partners to develop effective go-to-market strategies and initiatives to build awareness of service capabilities and application delivery. Premier Partner program support includes joint marketing (public relations, events, webinars, etc.), competitive compensation rates, scheduled strategic reviews and new business development.
"At Tenzing we go much further than simply signing a piece of paper to begin a partnership. Our strength lies in our ability to strategically align with end-customers' needs, share KPIs with our partners, and provide resources to support mutual sales goals. Ultimately, it's about making it easier for external partners to interact and work with us, and develop joint successes," adds Atwal.
Referral Partners can be Ecommerce developers, SIs, consultants, or web development shops that simply want to refer ad-hoc projects or leads to Tenzing as they arise. More details about the Tenzing Partner Program can be found at: www.tenzing.com/partners/partner-program.asp
Tenzing Managed IT Services, a leading provider of hosting solutions for Software as a Service (SaaS) companies and Ecommerce systems integrators, today announced it has successfully completed the Statement on Auditing Standards No. 70 (SAS 70) Type II, Service Organizations. Tenzing is now the only Canadian managed services provider to combine SAS 70 Type II, ISO 27001 and PCI information security certifications, enabling it to provide best-of-breed security and compliance controls to its clients.
SAS Type II audits are important in today's environment of increased business process outsourcing and Sarbanes-Oxley compliance. Completion of the SAS 70 Type II designation acknowledges that Tenzing's processes and controls have been evaluated and tested by an independent service auditor: PricewaterhouseCoopers.
"Our customers serve some of the world's biggest brands and they trust Tenzing to provide a secure, enterprise-ready hosting platform to run their mission critical applications," says Kelly Beardmore, Tenzing's COO and CTO. "The successful completion of our SAS70 Type II audit along with the ISO 27001 Information Security certification highlights Tenzing's commitment to exceed the rigorous expectations of our SaaS and Ecommerce clients."
The audit - which was carried out from April 1, 2009 to September 30, 2009 - examined Tenzing's internal processes and controls over its Toronto and Vancouver data centres. The control categories included: organization and security; asset management; human resources; physical security and environmental controls; operations management; access control; change management; and information security.
Developed by the American Institute of Certified Public Accountants (AICPA), the SAS 70 Type II is a widely recognized auditing standard, and reinforces that a service organization has been through an in-depth audit of their control objectives and control activities, which often includes controls over information technology and related processes.
Tenzing Managed IT Services (Tenzing), a leading provider of hosting solutions for Software-as-a-Service (SaaS) providers and Ecommerce systems integrators; and Apprenda, the leading .NET cloud middleware company, today announced a strategic partnership that will help new and existing ISV (independent software vendor) customers accelerate their migration to a software-as-a-service (SaaS) business model and speed application development.
Clients have found that moving to a SaaS model by using a foundational technology like Apprenda's SaaSGrid cloud middleware can speed time to market by 40 to 60 per cent and lower overall development costs substantially(1). Through this partnership, Tenzing and Apprenda provide a true end-to-end SaaS delivery platform that enables ISVs to bring their SaaS offerings to market faster with the lowest ongoing cost of service delivery(2). Together, Tenzing's EVEREST platform, a mission-critical infrastructure-as-a-service (IaaS) offering, and Apprenda's SaaSGrid enable ISVs to migrate and transform traditional on-premise software to a SaaS model, while reducing capital requirements and minimizing the need for ongoing R&D budgets for SaaS-specific architecture maintenance.
"Tenzing is a SaaS enablement company. Utilizing our EVEREST platform, methodical and solid operational foundation in practices such as ITSM/ITIL, and investment in security certifications like ISO 27001, our SaaS practice is engineered from the ground up to reduce the risks and costs associated with supporting ISVs," says Raj Atwal, vice president, Engineering and Partner Development for Tenzing. "By building on our respective domain expertise, Tenzing and Apprenda are able to tailor solutions to make SaaS migration easy for the ISV community, helping them meet their SaaS goals - all with the added benefit of using Canadian-based hosting services."
"ISVs need a true SaaS delivery platform to solve both the operational and commercialization challenges of bringing a SaaS product to market. By leveraging SaaSGrid, they can focus on their core competencies of developing new software functionality and selling that product in market," says Devon Watson, Director of Business Development at Apprenda. "By partnering with Tenzing, we offer an "out-of-the-box" platform that slashes time to revenue; solves both the upfront and ongoing technical and business challenges of delivering software-as-a-service; and reduces risk thanks to Tenzing's ability to support application-level SLAs."
"Traditional ISVs often struggle with migration to SaaS as a result of limited resources," says Will Childs, Director of Tenzing's SaaS Practice. "With Tenzing's ongoing support and Apprenda's SaaS tool set, ISVs don't have to reinvent the wheel when migrating to SaaS. They can minimize changes to their existing code and use their existing intellectual property and expertise to get to market faster and more efficiently."
Making the business model change to SaaS can also be a daunting task for ISVs that have built processes and workforces based on selling software using a traditional perpetual licensing model. Drawing on its expertise, Tenzing consults ISVs on how to address business processes such as marketing and sales force compensation strategies, and identifies how other partners from its portfolio of SaaS enablement services can be best leveraged to help ISVs meet their SaaS goals.
Apprenda is the creator of SaaSGrid - the next generation application server purpose-built to solve the architecture, business and operational complexities of delivering software as a service in the cloud. SaaSGrid is truly a new category of platform technology for superior software delivery. As a new breed of cloud middleware, SaaSGrid enables the next generation of business applications to embrace and leverage the full power of cloud computing, multi-tenant SaaS architecture and highly efficient grid execution to deliver business critical applications at web scale. For more information visit Apprenda's website at: http://www.apprenda.com
Founded in 1998, Tenzing is a managed hosting company trusted by leading Software-as-a-Service (SaaS) providers and Ecommerce systems integrators to deliver business critical applications to some of the world's largest companies and most recognizable brands. Tenzing's mission-critical hosting infrastructure, mature IT Service Management (ITSM) practices, and comprehensive application-level Service Level Agreements (SLAs), enable the reliable, secure, and scalable delivery of complex SaaS and Ecommerce applications. Tenzing is ISO 27001 and SAS 70 Type II certified with data centres in Toronto, Vancouver and Kelowna, B.C. For more information, visit www.tenzing.com.
Tenzing Managed IT Services (Tenzing), a leading provider of hosting solutions for Software-as-a-Service (SaaS) providers and Ecommerce systems integrators, announced today that it has been selected as the winner in the Hosting Solutions Partner of the Year award category at the 2010 Microsoft Partner Network IMPACT Awards. The eighth annual IMPACT awards recognize excellence across the large and diverse community of Microsoft's Canadian technology partners. The winners were announced at an award ceremony in Toronto on November 9, 2010.
"Our annual IMPACT Awards celebrate the infinite possibilities innovative technology partners bring to customers on a regular basis," said Corinne Sharp, National Director, Canadian Partner Network, Microsoft Canada Inc. "Technology partners like Tenzing are always finding new and exciting ways to raise the bar making them true leaders in their respective fields."
Tenzing was chosen as the winner in the Hosting Solutions Partner of the Year award category for its work with Makeover Solutions Inc. Makeover Solutions is a SaaS company that powers the Virtual Makeover (VMO) application used by beauty brands such as Avon, Clairol, L'Oreal, Mary Kay and Max Factor. Tenzing designed and delivered a managed hosting solution for Makeover Solutions that receives 100 million impressions per month from around the world and ensures a compelling consumer experience by dynamically handling traffic spikes tied to promotional campaigns and television appearances.
"This is a tremendous achievement for Tenzing. It recognizes our commitment to excellence and innovation in the delivery of enterprise-class SaaS applications by leveraging Microsoft technologies," says Kelly Beardmore, Tenzing's CTO. "We are very proud of the work we have done with Makeover Solutions as it showcases the capabilities of our EVEREST Cloud Hosting Platform and the dedication of the Tenzing team."
In 2003, Microsoft Canada replaced all of its previous technology partner awards with a unified program that also recognizes customer service, marketing, and contribution to the community. Microsoft Canada has outlined 30 categories to highlight the Partner Network competencies to honour the achievements of top technology partners.
The Microsoft Partner Network IMPACT Awards were open to Systems Integrators, Large Account Resellers, Direct Market Resellers, Value Added Resellers, Distributors, Systems Builders, Authorized Education Resellers, Certified Partners for Learning Solutions, Microsoft Certified Partners, Independent Software Vendors, Channel Suppliers, Microsoft Business Solutions (MBS) Partners and Original Equipment Manufacturers.
For a list of all 2010 finalists, and more information on the Microsoft Partner Network IMPACT Awards, please visit http://www.microsoft.ca/awards.
Founded in 1998, Tenzing is a managed hosting company trusted by leading Software-as-a-Service (SaaS) providers and Ecommerce systems integrators to deliver business critical applications to some of the world's largest companies and most recognizable brands. Tenzing's mission-critical hosting infrastructure, mature IT Service Management (ITSM) practices, and comprehensive application-level Service Level Agreements (SLAs), enable the reliable, secure, and scalable delivery of complex SaaS and Ecommerce applications. Tenzing is ISO 27001 and SAS 70 Type II certified with data centres in Toronto, Vancouver and Kelowna, B.C. For more information, visit www.tenzing.com.
Tenzing Managed IT Services (Tenzing), a leading provider of hosting solutions for Software-as-a-Service (SaaS) providers and Ecommerce systems integrators, today announced that it was named one of the Top 100 Fastest Growing Companies in British Columbia by Business In Vancouver magazine (www.biv.com). Companies were ranked by their percentage growth in revenue between 2005 and 2009. With a growth rate of 563%, Tenzing came in at 25th place.
"We're thrilled to be recognized by Business In Vancouver, but the real credit goes to our amazing employees," says Brian Shepard, Tenzing's president and CEO. "Our B.C. team has grown from 10 to 26 members in the last five years, and worldwide, our staff has increased over three-fold from 20 to 67 employees. Our team's dedication and focus has enabled us to consistently grow the organization to meet the needs of SaaS and Ecommerce providers." In its report, Business In Vancouver described Tenzing as: "A SaaS and Ecommerce hosting provider offering expert guidance and IT services to companies challenged with the delivery of enterprise-class business services over the Internet. It's also one of the only IT service management companies in North America to be certified against strict ISO 27001 (information security) requirements."
Business in Vancouver is an award-winning weekly newspaper serving Greater Vancouver since 1989. Targeted at business decision-makers, it provides local business news and information every Tuesday and reaches the Lower Mainland's business leaders every week. Find out more at www.biv.com.
Tenzing Managed IT Services (Tenzing), a leading provider of hosting solutions for Software-as-a-Service (SaaS) providers and Ecommerce systems integrators, announced that it has been selected as a finalist in the Hosting Solutions Partner of the Year category for the 2010 Microsoft Partner Network IMPACT Awards. The eighth annual IMPACT Awards recognize excellence within the Microsoft technology partner community in Canada as well as the innovative solutions and value they deliver to customers.
"Technology partners are at the core of Microsoft's business and we've always relied upon their commitment to infinite possibilities to provide the foundation for delivering truly innovative solutions to the marketplace," said Corinne Sharp, National Director, Canadian Partner Network, Microsoft Canada Inc. "We are pleased to celebrate the outstanding solutions of industry leaders like Tenzing at the Microsoft Partner Network IMPACT Awards."
Tenzing was chosen as a finalist in Hosting Solutions Partner of the Year award category for its work with SaaS provider Makeover Solutions, the leader in virtual try-on technology application services and whose clients include cosmetic and beauty brands such as Avon, Clairol, L'Oreal, Mary Kay and Max Factor. Tenzing designed and delivered an updated environment for Makeover Solutions' Virtual Makeover (VMO) SaaS application, which handles 100 million impressions per month. Tenzing also ensures a compelling consumer experience by dynamically handling traffic spikes tied to promotional campaigns and television appearances.
"This recognition from Microsoft," notes Kelly Beardmore, Tenzing's COO, "acknowledges how Tenzing helps ISVs compete and reap the many benefits of SaaS through a comprehensive approach to managed IT services and a deep understanding of their unique business and technical challenges."
Tenzing, along with other technology partner winners and finalists in each of the award categories, will be honored at an award ceremony in Toronto on November 9, 2010.
In 2003, Microsoft Canada replaced all of its previous technology partner awards with a unified program that also recognizes customer service, marketing, and contribution to the community. Microsoft Canada has outlined 30 categories to highlight the Partner Network competencies to honour the achievements of top technology partners.
The Microsoft Partner Network IMPACT Awards were open to Systems Integrators, Large Account Resellers, Direct Market Resellers, Value Added Resellers, Distributors, Systems Builders, Authorized Education Resellers, Certified Partners for Learning Solutions, Microsoft Certified Partners, Independent Software Vendors, Channel Suppliers, Microsoft Business Solutions (MBS) Partners and Original Equipment Manufacturers.
For a list of all 2010 finalists, and more information on the Microsoft Partner Network IMPACT Awards, please visit http://www.microsoft.ca/awards.
Tenzing Managed IT Services (Tenzing), a leading provider of hosting solutions for Software-as-a-Service (SaaS) providers and Ecommerce systems integrators, today announced it has partnered with Alert Logic to help Ecommerce customers address the intrusion detection and vulnerability scanning requirements within the Payment Card Industry Data Security Standard (PCI-DSS), a worldwide security standard designed to help control and prevent online credit card fraud.
By partnering with Alert Logic, Tenzing now offers Ecommerce companies a single solution for intrusion detection, vulnerability management and compliance reporting. By integrating Alert Logic's IT compliant intrusion detection services with its integrated managed hosting offering, Tenzing enables Ecommerce customers to comply with PCI-DSS without having to invest in additional security infrastructure or monitoring resources.
"Tenzing has a proud history of working with best-of-breed partners to deliver optimal solutions that address an increasing number of challenges for our customers, including regulatory compliance," said Kelly Beardmore, CTO at Tenzing. "The addition of Alert Logic's intrusion detection and proactive threat management greatly complements our existing security services and together we provide customers with peace of mind."
"PCI compliance is a huge expense for customers and service providers alike," said Gray Hall, president and CEO of Alert Logic. "By partnering with Alert Logic, Tenzing adds an affordable security and compliance solution to their overall portfolio to help customers realize the full benefit of moving IT infrastructure to the cloud." Through Alert Logic, Tenzing now offers Payment Card Industry (PCI) vulnerability assessments for Tenzing customers that must adhere to PCI-DSS. Alert Logic is an Approved Scanning Vendor (ASV) by the PCI Security Standards Council, which allows Tenzing customers to evaluate the security of their systems and provide reports to prove compliance to auditors thereby helping them in achieving compliance with PCI-DSS.
"Often our Ecommerce customers will look to us to help them comply with PCI-DSS," said Simon Keogh, Tenzing's VP of Marketing. "We can now go one step further and bring the strength of Alert Logic's Threat Manager to a growing number of customers that must proactively confront their network vulnerabilities in order to comply with this multifaceted security standard."
Alert Logic delivers cloud-powered, managed solutions for IT security and compliance by combining patented technology and 24x7 monitoring by certified analysts. With over 1,000 enterprise customers, serviced directly by Alert Logic or through an IT service provider partner, Alert Logic's Threat Manager and Log Manager provide the best of intrusion detection, network vulnerability assessment, log management and security monitoring. Alert Logic enables users to improve their security posture and comply with regulations and mandates without any capital expense, internal IT resources or protracted implementation times. Alert Logic is based in Houston, TX and was founded in 2002. For more information, please visit www.alertlogic.com.
Tenzing Managed IT Services (Tenzing), a leading provider of hosting solutions for Software-as-a-Service (SaaS) providers and Ecommerce clients and systems integrators, today announced the appointment of Randy Fougere to the role of Senior Vice President of Sales and Marketing.
Fougere brings with him more than 25 years of experience in senior management, sales and marketing. In his new role he is responsible for driving Tenzing's aggressive growth strategy. Prior to joining Tenzing, Fougere was Vice President of Marketing and Client Experience at Fusepoint Managed Services, where he played an integral role in building the business from $12m to $50m in revenues. He has also worked in a variety of leadership roles at companies such as Xerox Canada, Kodak Canada, Konica Office Imaging and RAND Worldwide.
"Randy brings a unique combination of senior level technology-related skills that will play a key role in helping Tenzing achieve our strategic goals in the SaaS and Ecommerce markets," says Brian Shepard, founder and CEO of Tenzing. "As a rapidly growing company in managed hosting, Tenzing will benefit from his proven experience in driving highly successful go-to-market and retention strategies. He has a solid reputation in the industry for his hands-on approach and ability to deliver results."
"Tenzing is demonstrating exceptional success in an expanding market sector," says Fougere. "I have always enjoyed helping build and drive growth in forward-thinking companies and Tenzing provides that opportunity once again. I am excited to be part of this talented team and look forward to helping further accelerate our success and increasing our share in the marketplace as we take the organization to the next level."
BoardSuite® Corp. (www.boardsuitecorp.com), the freemium on-demand board portal, has chosen Tenzing (www.tenzing.com) as its hosted Cloud environment to provide the most secure, scalable and redundant solution for its mission critical portal application for boards of directors.
In partnership with Tenzing, a provider of enterprise hosting solutions for Software-as-a-Service (Saas) providers and Ecommerce systems integrators, BoardSuite's infrastructure and data storage practices meet the absolute highest standards in the industry today. Tenzing is the only hosting provider in the country that has achieved SAS 70 Type I and II and ISO 27001 information security certifications. In addition, Tenzing's fully redundant infrastructure provides for complete backup and recovery of business critical information.
"A board portal houses confidential data, the most valuable asset to any company. It was paramount that BoardSuite entrusted a managed hosting company that could support our application, which addresses the needs of companies with strict security and compliance requirements," said Oscar A Jofre, Jr, Founder, President and CEO of BoardSuite. "We can confidently provide board members and advisors with access to their organization's portal wherever they are, whenever they need it, securely and reliably."
As an on-demand, SaaS-based portal, BoardSuite is designed to protect an organization's sensitive information at the board of directors' level, while facilitating necessary workflow processes safely and securely, regardless of user location. The portal sends notifications and provides guidance on good governance in response to actions taken in the system by role-based permissions. As such, it is an invaluable tool for ensuring effective and transparent corporate governance.
"Our customers trust Tenzing to provide a secure, Cloud hosting platform to run their SaaS applications," said Kelly Beardmore, Tenzing's COO and CTO. "Our SAS 70 Type II and ISO 27001 information security certifications demonstrate our commitment to ensuring that our clients are able to securely deliver mission-critical services to their customers."
In conjunction with today's announcement, BoardSuite and Tenzing have released a white paper titled "Putting Trust in the Cloud: How a board of directors portal enables the secure exchange of information". It provides full details of Cloud security processes and considerations, highlighting the distinctive needs of a board portal. The white paper is available for free download at Tenzing Resource Center or www.boardsuitecorp.com
Founded in 1998, Tenzing is a managed hosting company trusted by leading software-as-a-service (SaaS) providers and Ecommerce systems integrators to deliver business critical applications to some of the world's largest companies and most recognizable brands. Tenzing's mission-critical hosting infrastructure, mature IT Service Management (ITSM) practices, and comprehensive application-level Service Level Agreements (SLAs), enable the reliable, secure, and scalable delivery of complex SaaS and Ecommerce applications. Tenzing is ISO 27001 and SAS 70 Type II certified with data centres in Toronto, Vancouver and Kelowna, B.C. For more information, visit www.tenzing.com.
BoardSuite redefined the board portal for small and medium enterprises and not-for-profit organizations by providing a freemium SaaS-based solution to manage real-time access to corporate documents, collaboration tools and a marketplace of business services.
The on-demand board portal empowers directors, officers and advisors to better manage risk, liability and compliance from a single point of entry within a secure, hosted application, resulting in effective and transparent corporate governance.
BoardSuite has received notable recognition within the online industry for its achievements. In July 2009, BoardSuite was selected as one of Canada's leading Web 2.0 pioneers by KPMG and Backbone magazine at the PICK20 Awards, the only national roundup of Canada's up and coming Web 2.0 pioneers who are leading the 2.0 evolution of the Web. And, in August 2009, BoardSuite was named by IDC as one of Canada's Top Cloud Computing Solutions To Watch calling it a disruptive innovation in the board portal industry.
Tenzing Managed IT Services, a leading provider of hosting solutions for Software-as-a-Service (SaaS) providers and Ecommerce systems integrators, has been listed at No. 34 on the 22nd annual PROFIT 100 ranking of Canada's Fastest-Growing Companies by PROFIT Magazine. Tenzing is the first managed hosting provider, and one of only a few companies to be on the PROFIT 100 for five consecutive years.
From 2004 to 2009, Tenzing's revenue grew 1551%, from $605,545 to more than $10 million. The company is also the first managed services provider in Canada to have both SAS70 Type II (a widely recognized auditing standard developed by the American Institute of Certified Public Accountants) and ISO 27001 information security certifications to provide best-of-breed security and compliance controls. Tenzing enables Canadian and international companies hosting their business-critical applications in Canada to meet both legislative and performance demands as privacy and data protection concerns continue to grow.
"Since 2006, Tenzing has consistently maintained a strong ranking in the PROFIT 100 listing as we continue to build on our success in the SaaS and Ecommerce application hosting space," says Brian Shepard, Tenzing's CEO and Founder. "Our clients serve some of the world's biggest brands and they trust us to deliver a superior level of IT expertise and infrastructure for their business-critical applications."
Ranking Canada's Fastest-Growing Companies by five-year revenue growth, the PROFIT 100 profiles the country's most successful growth companies. Published in the June issue of PROFIT and online at PROFIT100.com, the PROFIT 100 is Canada's largest annual celebration of entrepreneurial achievement.
PROFIT: Your Guide to Business Success is Canada's preeminent publication dedicated to the management issues and opportunities facing small and mid-sized businesses. For 28 years, Canadian entrepreneurs and senior managers across a vast array of economic sectors have remained loyal to PROFIT because it's a timely and reliable source of actionable information that helps them achieve business success and get the recognition they deserve for generating positive economic and social change. Visit PROFIT online at www.profitmagazine.ca
Tenzing Managed IT Services, a leading provider of hosting solutions for Software-as-a-Service (SaaS) providers and E-Commerce systems integrators, today announced it moved up 10 spots on the Branham300 list of top Canadian technology companies
Now in its 17th year, the Branham300 highlights the top Canadian and Multinational ICT companies operating in Canada and is widely considered to be a leading source of intelligence on Canada's ICT industry. The Branham300 list consists of the following major categories, ranked by revenue:
"This ranking by Branham is a testament to the focus and capabilities we have brought to a competitive market place," says Kelly Beardmore, Tenzing's COO / CTO. "Our clients demand a superior level of IT expertise and infrastructure when it comes to the delivery of their business-critical SaaS and E-Commerce applications and the team at Tenzing takes enormous pride in the quality of service we deliver. Our rigorous Information Security and IT Service Management services in tandem with our state-of-the-art Infrastructure-as-a-Service are trusted by SaaS and E-Commerce providers to some of the world's biggest brands."
Beardmore adds that Tenzing continues to build on its strengths, and is currently the only managed services provider in North America to have both SAS70 Type II and ISO 27001 information security certifications, enabling it to provide best-of-breed security and compliance controls to its clients.
Branham Group is a leading industry analyst and strategic consulting firm servicing the global information technology marketplace. Branham Group assists information technology companies and related institutions in achieving market success through its custom consulting services (Planning, Marketing and Partnering), and through its multi-client research subscription programs (eHealth, Outsourcing, Green IT and Wireless). Branham also produces an annual listing of the top information technology companies in Canada (www.branham300.com), tracks the Canadian Outsourcing industry (www.branhamoutsourcing.com) and monitors over 450 eHealth vendors. For more information regarding Branham Group, please visit www.branhamgroup.com. The Branham300 is published annually in the April/May issue of Backbone Magazine, as well as on the Branham300 website, www.branham300.com.
Since 2005, major credit card brands have required that merchants and service providers of all sizes involved with the collection and processing of credit card transactions be fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). Organizations that are still not compliant are expected to be actively working on achieving compliance. Those that don't make satisfactory progress are subject to penalties that can include substantial fines and the cancellation of processing contracts.
PCI DSS is a collection of standards designed to reduce the possibility for account data compromise and related fraud involving payment cards, like major credit and debit cards. These standards are managed by the PCI Security Council, which in turn is managed by an association of the major credit card brands (Amex, Discover, JCB, Master Card, and Visa). Managing compliance is the job of the member brands and is enforced contractually as well as by your Acquirer (your transaction processor).
Organizations are categorized by the type of payment processing they perform, the volume of transactions or accounts processed, and the payment channels used. Merchants that take payments as well as service providers that process credit card information are grouped in levels based on these secondary factors.
Note that PCI standards extend to payment applications and payment terminals. Organizations looking to implement new payment applications or payment terminals should be aware of the Payment
Application Data Security Standard (PA-DSS), which applies to 3rd party payment applications, as well as of PIN Transaction Security (PTS) hardware standards for PIN entry Devices (PEDs). (Merchants and Service Providers should leverage the list of compliant applications and hardware as a purchasing/leasing tool. See reference links [2] and [3] below.)
PCI regulations have evolved and continue to be updated. In the meantime, deadlines for achieving compliance are looming. Here's what to look for in the next 12 - 18 months:
If your organization is wrestling with any of these issues, or to meet a compliance deadline, you'll need the help of a Qualified Security Assessor (QSA) like Control Gap. Control Gap is a 100% Canadian company that secures business networks and protects consumer data, enabling fast & secure commerce, as well as PCI compliance. Established in 1994, Control Gap is QSA certified by the PCI Security Standards Council, and numbers among its clients many major Canadian brand names, as well as medium and small business. For more information on Control Gap, visit www.controlgap.com.
Tenzing announced that it has been selected as a finalist in the Hosting Solutions Partner of the Year category for the 2009 Microsoft Partner Network IMPACT Awards. The seventh annual IMPACT Awards recognize excellence within the Microsoft technology partner community in Canada as well as the innovative solutions and value they deliver to customers.
"Partners are the heart of Microsoft's business and we've always relied upon a their commitment to innovation and customer service to provide the foundation for delivering solutions to the marketplace." said Corinne Sharp, National Director, Canadian Partner channel, Microsoft Canada Co. "We are happy to celebrate the accomplishments of industry leaders like Tenzing at the Microsoft Partner Network IMPACT Awards."
Tenzing was chosen as a finalist in Hosting Solutions Partner of the Year for work to establish a Software-as-a-Service (SaaS) Enablement Service for Independent Software Vendors (ISVs). As the first and only Microsoft Software + Solutions Incubation Partner in Canada, Tenzing worked with customer, ONE EIGHTY CORP, to migrate their SaaS application to an enterprise-class hosting platform with integrated disaster recovery in an astounding 22 days.
"We are pleased to receive this recognition as Finalist for Hosting Solutions Partner of the Year", said Brian Shepard, President and CEO`of Tenzing. "Tenzing is a long standing Microsoft Gold Partner and committed to the Software + Services Incubation Center program that is helping ISVs make the sometimes challenging move to SaaS.
Tenzing, along with other technology partner winners and finalists in each of the award categories, will be honoured at an award ceremony in Toronto on November 12, 2009.
In 2003, Microsoft Canada replaced all of its previous technology partner awards with a unified program that also recognizes customer service, marketing, and contribution to the community. Microsoft Canada has outlined 30 categories to highlight the Partner Network competencies to honour the achievements of top technology partners.
The Microsoft Partner Network IMPACT Awards were open to Systems Integrators, Large Account Resellers, Direct Market Resellers, Value Added Resellers, Distributors, Systems Builders, Authorized Education Resellers, Certified Partners for Learning Solutions, Microsoft Certified Partners, Independent Software Vendors, Channel Suppliers, Microsoft Business Solutions (MBS) Partners and Original Equipment Manufacturers.
For a list of all 2009 finalists, and more information on the Microsoft Partner Network IMPACT Awards, please visit http://www.microsoft.ca/awards
Tenzing Managed IT Services (Tenzing), a managed hosting provider to companies with business-critical Internet applications, is honoured to be listed for the fourth consecutive year as one of the fastest- growing companies in Canada as reported by PROFIT magazine. PROFIT is one of Canada's leading business magazines, and the PROFIT 100 is its annual ranking of the top 100 Canadian companies based on the percentage of revenue growth over a five-year span. The complete list is published in the magazine's PROFIT 100 June 2009 issue, as well as at www.profit100.com.
From 2003 to 2008, Tenzing's revenues grew from $429,939 to more than $8 million, an increase of 1,785%. Tenzing is one of a select few companies to sustain a rate of growth sufficient to be on the PROFIT 100 for four years running. Last year, Tenzing was the only company in the "Top 10" to be on the list for three or more consecutive years.
Brian Shepard, CEO of Tenzing, credits his company's tremendous growth to its staff. "The expertise and commitment of staff to setting new standards of customer service in the hosting industry make the difference. Without great people, you cannot adopt a comprehensive, partnership approach to managed hosted services with mid to large enterprises and maintain a high quality of service through this high growth period."
"To make the Profit 100 for a fourth time in a row is a real achievement for us," noted Kelly Beardmore, Tenzing's CTO. "This is especially true given that we sold a non-core line of business and narrowed our target market to organizations needing enterprise-class managed hosting solutions. With the formal launch of our new enterprise-class Cloud hosting platform, EVEREST, this summer, we are even more excited about our growth opportunities in 2009."
Founded in 1998, Tenzing's award-winning approach to hosting business-critical Internet applications is comprehensive and collaborative. Grounded in ITIL best practices, its award winning five-step "Summit with Tenzing" approach addresses the entire IT lifecycle to deliver a new level of managed IT hosting service. Tenzing is ISO 27001, SAS 70, and PCI certified and is a Microsoft Software + Services Incubation and BizSpark Partner. Tenzing's robust enterprise-grade EVEREST platform has been developed for mid to large enterprise, ISV's and SaaS organizations seeking unsurpassed performance, reliability, scalability, security and support. Tenzing has customer service centers in Kelowna, BC and Toronto, Ontario, and Data Centres in Canada's primary NAPs: 151 Front Street, Toronto and the Harbour Centre, Vancouver.
PROFIT: Your Guide to Business Success is Canada's preeminent publication dedicated to the management issues and opportunities facing small and mid-sized businesses. For more than 25 years, Canadian entrepreneurs across a vast array of economic sectors have remained loyal to PROFIT because it's a timely and reliable source of actionable information that helps them increase their revenues, boost their profitability and get the recognition they deserve for generating positive economic and social change. Published six times a year by Rogers Publishing Ltd., PROFIT is distributed almost exclusively to the chief executives of companies with 5 to 250 employees and annual revenue of $1 million to $25 million, reaching 306,000 readers across Canada. Visit PROFIT online at http://www.PROFITmagazine.ca.
Tenzing Managed IT Services, an industry leader in hosting business-critical Internet applications, announced today that it is now part of the exclusive Microsoft Software + Services Incubation Center and BizSpark partnership programs. Through these programs, eligible companies qualify for free Microsoft software licenses for application development and delivery worth tens of thousands of dollars as well as unobligated access to Tenzing's comprehensive professional and managed services package designed to jumpstart ISVs and SaaS startups to profitability.
John Zanni, general manager of the worldwide software plus services industry for the Communications Sector at Microsoft Corp explained. "Many ISVs and startups want to build a SaaS application, but lack the hosting expertise required to deploy and manage it at scale." Zanni continued "Microsoft BizSpark and the Microsoft Software + Services Incubation Center Program help ISVs and startups realize their potential with affordable access to software. One on one business and technical guidance from an established managed services provider like Tenzing helps them avoid pitfalls and deliver applications to market faster than the competition."
The BizSpark program authorizes Tenzing to provide 1st and 2nd year companies with less than $1 million in revenue with powerful development tools like MS Visual Studio Team System & 2008 Team Suite, MS Expression Studio, and MS Visual Studio Team System & 2008 Foundation Server as well as production software licenses, including MS Windows Server 2008, MS SQL Server 2008 and MS Office SharePoint Portal Server 2007 - at no cost.
Qualified ISVs and startups can now engage the experts at Tenzing with no upfront obligation for professional services when building an Internet service delivery model. Tenzing has developed a comprehensive SaaS Enablement Service (SES) engagement for ISVs and Startups to help them avoid the business and technical pitfalls common to SaaS delivery. Kelly Beardmore, CTO at Tenzing, commented that "The cornerstone of this program is our award-winning, comprehensive "Summit with Tenzing" approach to the delivery of business-critical Internet applications. This approach provides new SaaS providers the sound business and technical planning needed to mitigate the risks inherent with SaaS delivery."
Visit http://www.tenzing.com/saas-hosting.asp for more information on becoming involved in Tenzing's SaaS Incubation Center.
Tenzing Managed IT Services, one of Canada's leading managed hosting companies, announced its successful completion of a rigorous SAS 70 Information Security Standards audit. This audit makes Tenzing the only managed IT services company in Canada to be certified against both the ISO 27001 and SAS 70 standards, used globally for evaluating information security processes and control procedures.
These international auditing standards, developed by the American Institute of Certified Public Accountants and International Organization for Standardization (ISO) allow service providers such as Tenzing to demonstrate appropriate security and safeguards when they host or process second party information. Tenzing has invested heavily in rigorous security and control processes, including physical and network security, environmental controls, business continuity and business governance at its Data Centres and operations centers in Toronto, Kelowna, and Vancouver.
Brian Shepard, CEO of Tenzing notes "We are committed to best practices and supporting our client base of mid to large enterprises and Software-as-a-Service companies in Canada and the U.S. who are doing business globally and need to be compliant with the two key international information security standards. The successful SAS 70 audit by PricewaterhouseCoopers and the recent ISO 27001 certification granted by BSI demonstrate this commitment."
Tenzing's ISO 27001 and SAS 70 certifications include these benefits:
Tenzing Managed IT Services announced today that it has, for the first time, been listed as one of the Top 250 IT Companies in Canada by the Branham Group. Tenzing's achievement is magnified by the revenue threshold for the 2009 list being raised by $1.3 million over 2008. The Branham300 list is the gauge by which Information Technology (IT) companies in Canada measure their success.
CEO Brian Shepard credited Tenzing's award winning approach and highly qualified staff. "Our team continues to work incredibly hard to be Canada's best provider of enterprise-class hosting services." He continued, "Our tremendous growth, much of it through word of mouth and customer upgrades, is a clear sign that our dedication to service excellence is being recognized by our customers."
"Tenzing's impressive growth over the course of 2008 and through the first quarter of 2009 is a strong positive indication that the company has a solid competitive offering and a thorough understanding of their customer base," said Wayne Gudbranson, President and CEO of Branham Group. "If Tenzing can continue to build on these notable achievements there is no telling how high a ranking they can attain on the Branham300 in future years."
Tenzing revenue expectations for 2009 remain strong despite the global economic downturn. In fact, the company has just had one of their strongest quarters. "We are moving at full steam ahead," noted Kelly Beardmore, Tenzing CTO. "I expect growth to accelerate in 2009 with the release of our new Everest Cloud Computing Platform, which will provide our enterprise customers a higher level of service, immense flexibility and scalability, and better value for their IT dollar."
Tenzing becomes one of the first Managed IT Services companies in North America to receive ISO 27001 Certification. ISO 27001 is the only auditable international standard to define the requirements for an Information Security Management System (ISMS) and is implemented to ensure strict information security controls. This rigorous certification process touches most aspects of the Tenzing operation, from its internal processes to its physical infrastructure.
"We believe in the adaption of best practices and ISO 27001 outlines repeatable, quality processes that we embrace and have incorporated into our own road map," says Kelly Beardmore, CTO of Tenzing. "It is a long and intense process but, in the end, a 3rd party audit of our systems provides a high level of assurance to our customers that we meet the highest information security standards in the industry."
Tenzing recruited the services of Eosensa Inc. to help prepare for the audit that was conducted by BSI Group, a leading provider of independent third-party certification of management systems.
Information security is a broad category and covers network and physical access control, all levels of system redundancy and the protection of information from corruption or loss, all tested through extensive disaster recovery procedures. "Our biggest risk is not having our customer's data available to them 24/7. ISO touches upon everything that might impact our ability to deliver that guarantee."
The audit process doesn't end upon certification, but is conducted annually with the goal of continual improvement, a theme central to Tenzing's own "Summit with Tenzing" service model in which ITIL certified Technical Account Managers act as trusted advisors and engage regularly with clients through a "Continual Improvement Stage" and relentlessly work towards optimizing IT solutions and delivering improved value.
ISO 27001 is another layer of value Tenzing delivers to customers who choose to outsource business-critical IT services. Clients who are required to be ISO 27001 compliant can avoid this costly certification process by outsourcing their IT services with Tenzing and have them provide guidance towards secure IT solutions that minimize risk.
In a recently published Whitepaper, Mr. Beardmore writes succinctly about the risks associated with data privacy as it relates to privacy legislation in Canada and the Patriot Act. To read more: Staying Onside with Canadian Privacy Legislation, Jan 21, 2009
Many Canadian organizations that host client information with service providers are concerned with staying onside with Canadian privacy legislation. This concern heightened considerably after the Patriot Act was passed by the US government. Below are a number of points put together by Tenzing to help its customers understand the issue and the associated risks. Please note: this information is not meant to substitute for advice given by your own legal counsel. If you have any questions we encourage you to speak to a lawyer.
Consequently, Canadian companies that want to remain onside with Canadian Privacy Legislation can lower their risk by doing business with Canadian-owned and registered hosting providers, such as Tenzing, that can guarantee your company's information will be stored in a Canadian Data Centre. This is true even if the Canadian service provider is doing business in the US as long as its Canadian client's information is not stored in a US Data Centre.
Tenzing was founded in 1998 as Canada Web Hosting. The company launched Tenzing to better communicate its award-winning approach to hosting business-critical Internet applications. Canada Web Hosting will continue to provide dedicated hosting services. Tenzing has customer service centers in Kelowna, BC and Toronto, Ontario and Data Centres in Canada's primary NAPs: 151 Front Street, Toronto and the Harbour Centre, Vancouver.
Visit www.tenzing.com for more information or call toll free 1.877.767.5577
The official launch of Tenzing marks the emergence of a sophisticated and focused managed IT services company honed from over 10 years experience in the industry. Tenzing, a reference to the famous mountain guide who was the first to summit Mt. Everest with Sir Edmund Hillary, provides expert guidance and IT services to companies challenged with the delivery of enterprise-class business services over the Internet.
"What sets Tenzing apart," notes Brian Shepard, Founder and CEO, of Tenzing, "is our comprehensive approach to IT Service Management. We work collaboratively with our customers, step-by-step, to address the entire IT lifecycle. With more and more mission-critical business applications running over the Internet, we see that even intensive technical support is not nearly enough for most customers. They want more than the menu of infrastructure services and reactive incident management being offered by today's managed hosting providers. They want a comprehensive and collaborative service that melds proactive IT service management principles with world-class IT infrastructure services to mitigate risk and maximize the value of their IT investments."
Guided by best practices, Tenzing's ITIL certified Technical Account Managers (TAMs) are key to this comprehensive, "Summit with Tenzing" approach. TAMs act as trusted advisors, providing guidance and support from the Project Assessment Stage through to the Continual Improvement Stage of the IT lifecycle. They are that vital point of continuity which allows Tenzing to optimize its service according to the customer's evolving capabilities, resources and business requirements.
"Tenzing has developed a deep eco-system of partners and made very significant investments in facilities, tools, and processes so we can deliver a new level of service and proactively address every contingency a business might encounter," says Kelly Beardmore, CTO of Tenzing. "These investments equip us to be very flexible and develop technical solutions that transform our IT services into a strategic advantage for our customers. Customers running complex e-commerce applications, Web 2.0 applications or delivering business-critical SaaS applications will see significantly improved value."
Part of Tenzing's investments include a new, state-of-the-art Data Centre in Toronto (in addition to a facility in Vancouver, B.C. ), the development of an advanced hosting platform built around enterprise-grade SAN (Storage Area Network) technology, as well as a self-healing "vServer" offering that seamlessly supports VMware, HyperV and Xen.
Tenzing is also one of the only IT service management companies in North America to be certified against strict ISO 27001 (Information Security) requirements.
Tenzing was founded in 1998 as Canada Web Hosting. The company launched Tenzing to better communicate its award-winning approach to hosting business-critical Internet applications. Canada Web Hosting will continue to provide dedicated hosting services. Tenzing has customer service centers in Kelowna, BC and Toronto, Ontario and Data Centres in Canada's primary NAPs: 151 Front Street, Toronto and the Harbour Centre, Vancouver.
Visit www.tenzing.com for more information or call toll free 1.877.767.5577
TORONTO--(BUSINESS WIRE)--Tenzing, a leading provider of high-end managed hosting solutions for mission-critical web sites and applications, has entered into a strategic partnership with Eventi Capital Partners Inc. (Eventi). Under the agreement, Eventi will take an equity stake in Tenzing, an investment that will enhance the quality and scope of service, expand capacity and accelerate growth. Eventi will also contribute management guidance from their deep level of experience with rapidly growing, technology-based service companies.
CEO of Tenzing, Brian Shepard commented "Tenzing is on track for another record year as more and more high profile customers outsource their IT infrastructure and application management to our team of highly-trained professionals. We welcome Eventi as a key partner as we take our business to the next level in 2008," Shepard continued, "providing us with additional expertise and capital to deliver more services and build-out state-of-the-art facilities as we expand our loyal customer base."
Bill DiNardo, (Managing Director of Eventi), said "Tenzing has demonstrated that it has a powerful combination of operational excellence, customer focus, corporate values, and employee dedication. This makes them stand out from the pack, and when you combine that with quadruple digit growth, the choice becomes very clear. We are very pleased to be a part of this very innovative and energetic team," DiNardo continued.
Tenzing and Eventi already have become a dynamic working partnership, focused on growth. The fruits of the partnership, will show in 2008 with the next level of mission-critical managed hosting solutions.
Tenzing specializes in assisting organizations with business-critical Internet applications achieve their business objectives through a collaborative and proactive approach to IT service management and a comprehensive portfolio of managed services. Tenzing's award winning "Summit with Tenzing" service model, guided by ITIL best practice, minimizes the risk and maximizes the value delivered by business-critical applications over the entire IT life-cycle: from project assessment to ongoing improvement. Tenzing is recognized as a market leader that has consistently ranked amongst the fastest growing companies in Canada. Visit www.tenzing.com for more information or call toll free 1.877.767.5577
Eventi Capital Partners Inc. provides capital, human resources, and management consultancy to help existing technology-based businesses accelerate their growth. Our company's Managing Partners include: Bill Di Nardo and Scott Bryan (founders and former Senior Executives of Grocery Gateway), Derek Ruston (Chairman of Environics Research, private equity investor and former McKinsey consultant) and Arun Gowda a former Investment Banker with UBS London. Visit www.eventi.com for more information.
Tenzing moves to 11th position on the 19th annual PROFIT 100 ranking of Canada's Fastest-Growing Companies.
"Moving up 42 spots in ranking from 2006 is a celebration of the company's unwavering commitment to deliver high value, enterprise-class managed hosting services", says Brian Shepard, CEO of Tenzing.
In Canada's largest annual celebration of entrepreneurial achievement, PROFIT Magazine's Editor, Ian Portsmouth explains, "PROFIT 100 companies are the new heroes of Canadian business, creating jobs at home and products used around the world. They've accomplished this by building great employee teams, exploiting export markets and rapidly responding to the customer's fast-changing needs." In the 19th annual PROFIT 100 ranking published in the June issue of PROFIT and online at PROFITguide.com, PROFIT Magazine recognizes Tenzing's over 3800% growth in revenues over the past five years.
In 2006 almost a quarter of Tenzing's growth each month was derived from existing clients expanding their managed hosting services. Through a focus on partnerships and on comprehensive solutions built around ITIL best practices for IT service management, Tenzing has continued to show leadership in this challenging market. To further help manage and accelerate their growth Tenzing also embarked on a successful campaign to attract experienced management professionals in the areas of IT Services, Marketing, Human Resources, and Research & Development. By drawing on the knowledge of individuals that have many years of Hosting experience, Tenzing has scaled its operations smoothly and deepened its core competencies. Since January 2005, Tenzing has expanded to over 70 staff members with offices in Toronto, Vancouver and Kelowna.
Brian Shepard reflects, "This honour is yet another testament to the hard work of all our employees and confirms that our strategy of focusing on great people, great service, and robust IT Service Management continues to impress existing and new customers. It is very satisfying to see our staff's achievements once again recognized in such a prestigious business publication. Tenzing is planning for more rapid growth as it further expands its market share in both foreign and domestic markets."
Tenzing delivers mission-critical managed hosting solutions to Canadian and US clients from its world-class operations centers in Toronto and Vancouver. Tenzing's mission is to provide the highest-value enterprise-class managed IT service solutions available in Canada through a comprehensive, customer-focused sales and technical support model in combination with robust network and data center services from key geographical locations.
PROFIT: Your Guide to Business Success, offers news, strategies, tips, interviews and other resources to entrepreneurs leading Canada's fastest-growing companies. Each year PROFIT—which currently reaches more than 300,000 readers nationally—hosts a number of events that bring together business leaders in the fast-growth segment and champions the interests of those leaders. PROFIT was founded in April 1982 as Canada's first national magazine geared to entrepreneurs. Visit PROFITguide.com.
Tenzing, a Canadian-owned and operated leader in managed hosting services for companies with mission-critical Internet applications, announces it has entered into a strategic alliance with Metafore, a national provider of end-to-end IT solutions.
"We are extremely pleased to be working with Metafore" says Brian Shepard, CEO of Tenzing. "Metafore has a very strong presence across the country giving us excellent exposure to a very substantial customer base, including many Fortune 500 corporations." Tenzing will partner with Metaphor to bring enterprise-class managed hosting to companies that favour comprehensive solutions built around ITIL best practices for IT service management.
Metafore president Bryant Jackson said "This partnership provides a key business enabler for our customers. With this partnership, Metafore can now provide managed hosting for infrastructure and applications, which will allow our customers to better rationalize IT resources and control their costs. This managed service solution also enables customers to enhance service quality and reliability by leveraging the resources and expertise of both Metafore and Tenzing."
Under the terms of the agreement, Metafore and Tenzing will jointly market their services, and will partner to leverage their respective capabilities to deliver world-class managed hosting services. Together both companies will also co-market their services at industry trade events and through seminars to create awareness and drive new customer development.
Named one of Canada's fastest growing companies by Profit Magazine in 2006, Tenzing delivers mission-critical Windows and Linux hosting solutions to clients from world-class operations centers in Toronto and Vancouver. Its mission is to provide the highest quality enterprise-class web hosting solutions available in Canada through a comprehensive, customer-focused sales and technical support model in combination with robust network and data center services. For more information on Tenzing's full range of managed hosting solutions, please visit the company online at www.tenzing.com or call toll free at (866) 297-0853.
Metafore, a division of Hartco Income Fund, has over 20 years experience delivering IT solutions to private and public sector organizations of every size. With a team of more than 900 associates, operations in 14 cities throughout Canada, and access to a network of 1200 certified technical resources from coast to coast, Metafore is one of Canada’s leading information technology solution providers. Metafore designs, supplies and installs complete IT infrastructure systems and offers ongoing technical support and advanced professional services. Please visit the company online at www.metafore.ca
Tenzing (www.tenzing.com), a Managed Hosting Provider with Operations Centers in Toronto and Vancouver, has attained Gold Certified Status in the Microsoft Partner Program with competencies in hosting solutions and networking infrastructure solutions.
'Being one of the first Gold Certified Managed Hosting Providers in Canada to achieve the Microsoft hosting solutions competency is a proud moment for Tenzing, "notes Kelly Beardmore, Chief Technical Officer at Tenzing." It reflects the leadership role we have in this industry."
To become a Microsoft Gold Certified Partner, Tenzing demonstrated its expertise with Microsoft-based technologies and its ability to meet customer's need for enterprise-class hosting solutions that balance performance, reliability, scalability, security and cost. The certification shows the depth and flexibility of Tenzing's engineering and technical support departments. It also displays the company's passion to deliver the highest quality of managed hosting services through a partnership approach that encompasses the entire IT service cycle - planning, implementation, maintenance, measurement and review.
"Microsoft's Gold Certified Partners demonstrate a high degree of competence in working with Microsoft-based technologies. This achievement further demonstrates Tenzing's commitment to deliver high quality, fully integrated software solutions to their customers," said Lora Gernon, Director of Partner Group, Microsoft Canada Co. "Today, Microsoft is pleased to recognize Tenzing as a Gold Certified Partner."
As a Microsoft Gold Certified Partner, Tenzing will receive a rich set of benefits including access to training and support which gives them a competitive edge in the marketplace.
Tenzing specializes in assisting organizations with business-critical Internet applications achieve their business objectives through a collaborative and proactive approach to IT service management and a comprehensive portfolio of managed services. Tenzing's award winning "Summit with Tenzing" service model, guided by ITIL best practice, minimizes the risk and maximizes the value delivered by business-critical applications over the entire IT life-cycle: from project assessment to ongoing improvement. Tenzing is recognized as a market leader that has consistently ranked amongst the fastest growing companies in Canada.
Visit www.tenzing.com for more information or call toll free 1.877.767.5577
PROFIT Magazine has included Tenzing, in the 18th annual ranking of Canada's 100 fastest growing companies, published in the June issue of PROFIT and online at PROFITguide.com. Ranking Canada's Fastest-Growing Companies by five-year revenue growth, the PROFIT 100 profiles Canada's most successful growth companies, and is Canada's largest annual celebration of entrepreneurial achievement.
According to the company, its success is attributed to over 1000% organic growth over the last five years. Ian Portsmouth, Editor of PROFIT explained, “The PROFIT 100 are role models for anyone who wants to seize today's business opportunities. By differentiating their products and applying creative management thinking, Canada's Fastest-Growing Companies are outpacing the competition at home and abroad.”
According to Tenzing, in 2004, the company embarked on a comprehensive restructuring program to create the sales, engineering, technical support and data center infrastructure necessary to service organizations with mission-critical web applications requiring complex Linux and Windows hosting solutions with high-availability and disaster recovery features. Although a relatively small part of the total web hosting market, Tenzing has attempted to fill this niche with high-value solutions for small and Fortune 100 companies in Canada and the United States.
Since January 2005, Tenzing has grown 400% and expanded to over 50 staff members with offices in Toronto, Vancouver and Kelowna, BC. Unlike other fast growth companies, Tenzing has not been fuelled buy venture capital and acquisitions, almost a quarter of its growth each month coming from existing clients expanding services with Tenzing.
Brian Shepard, President of Tenzing commented, “All the employees at Tenzing have worked incredibly hard to create a top-notch services company, it is very difficult work and it is great to see their achievements recognized in such a prestigious business publication. In 2007, Tenzing is planning for more rapid growth as it re-launches its services into the United States and Canada under the Tenzing brand name.”
Tenzing endeavours to deliver mission-critical hosting solutions to Canadian and American clients from its world-class operations centers in Toronto and Vancouver. Tenzing's mission is to provide the highest-value enterprise-class hosting solutions available in Canada through a comprehensive, customer-focused sales and technical support model in combination with robust network and data center services from key geographical locations.
PROFIT magazine offers news, strategies, tips, interviews and other resources to entrepreneurs leading Canada's growing companies. Each year PROFIT, which currently reaches 373,000 readers nationally, hosts a number of events that bring together business leaders in the fast-growth segment and champions the interest of those leaders. PROFIT was founded in April 1982 as Canada's first national magazine geared to entrepreneurs.