<?xml version="1.0" encoding="UTF-8"?>
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    <title>the Web Chef's e-Bytes</title>
    
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    <link rel="alternate" type="text/html" href="http://connectingdots.typepad.com/thewebchef/" />
    <id>tag:typepad.com,2003:weblog-328224</id>
    <updated>2009-09-17T09:20:00-05:00</updated>
    <subtitle>e-business and marketing nibblets by Paul Gibler, CONNECTINGDOTS</subtitle>
    <generator uri="http://www.typepad.com/">TypePad</generator>
    <geo:lat>43.061546</geo:lat><geo:long>-89.400243</geo:long><logo>http://www.feedburner.com/fb/images/pub/fb_pwrd.gif</logo><link rel="self" href="http://feeds.feedburner.com/theWebChefE-bytes" type="application/atom+xml" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com" /><entry>
        <title>Search Engine Market Shares all over the Place </title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/theWebChefE-bytes/~3/OXIyF2IfM1Q/august-2009-search-engine-market-shares.html" />
        <link rel="replies" type="text/html" href="http://connectingdots.typepad.com/thewebchef/2009/09/august-2009-search-engine-market-shares.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8341cd18253ef0120a576790d970b</id>
        <published>2009-09-17T09:20:00-05:00</published>
        <updated>2009-09-16T18:07:44-05:00</updated>
        <summary>Google U.S. market share estimates for August 2009 vary by research results Nielsen 64.6, StatCounter 77.83% creating potential confustion for investors, advertisers and others following the search market. </summary>
        <author>
            <name>the Web Chef</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Global Internet Statistics" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Search Engine" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Search Engine Marketing" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="Ask" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Bing" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Comscore" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Google" />
        <category scheme="http://sixapart.com/ns/types#tag" term="internet statistics" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Nielsen" />
        <category scheme="http://sixapart.com/ns/types#tag" term="search engine market share" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Statcounter" />
        <category scheme="http://sixapart.com/ns/types#tag" term="statistical problem" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Yahoo " />
        
<content type="html" xml:lang="en-US" xml:base="http://connectingdots.typepad.com/thewebchef/">&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;There have been some conflicting reports on search engine market shares by different analysts. CNET is &lt;a href="http://news.cnet.com/8301-10805_3-10354394-75.html" target="_blank" title="CNET Reports on Search Engine Market Share"&gt;reporting&lt;/a&gt; that &lt;strong&gt;Nielsen Megaview Search&lt;/strong&gt; research results for August 2008 show that Google's market share in the U.S. was at 64.6% in contrast to &lt;strong&gt;StatCounter &lt;/strong&gt;reporting a 77.83% market share for the same period of time.  While &lt;strong&gt;ComScore&lt;/strong&gt; did not appear to have August data yet, their &lt;a href="http://www.comscore.com/Press_Events/Press_Releases/2009/8/comScore_Releases_July_2009_U.S._Search_Engine_Rankings" target="_blank" title="Comscore US Search Engine Market Share July 2009"&gt;reports&lt;/a&gt; for July 2009 more closely parallel those of Nielsen, with Google reported to have a 64.7% market share. &lt;br&gt;&lt;div height="300" id="search_engine-US-monthly-200908-200908-bar" style="width: 400px; height: 300px;" width="400"&gt;&lt;/div&gt;&lt;p&gt;Source: &lt;a href="http://gs.statcounter.com/#search_engine-US-monthly-200908-200908-bar"&gt;StatCounter Global Stats - Search Engine Market Share&lt;/a&gt;&lt;/p&gt;&lt;script src="http://www.statcounter.com/js/FusionCharts.js" type="text/javascript"&gt;&lt;/script&gt;&lt;script src="http://gs.statcounter.com/chart.php?search_engine-US-monthly-200908-200908-bar" type="text/javascript"&gt;&lt;/script&gt;&#xD;
&#xD;
Given the emerging battle between Bing and Google, not to mention other search engines, this discrepancy in data analysis and reporting could have significant repercussions for advertisers, investors and consumers alike.&lt;/div&gt;&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=OXIyF2IfM1Q:OMHxBo_n26Y:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=OXIyF2IfM1Q:OMHxBo_n26Y:7Q72WNTAKBA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?d=7Q72WNTAKBA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=OXIyF2IfM1Q:OMHxBo_n26Y:JEwB19i1-c4"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?i=OXIyF2IfM1Q:OMHxBo_n26Y:JEwB19i1-c4" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/theWebChefE-bytes/~4/OXIyF2IfM1Q" height="1" width="1"/&gt;</content>


    <feedburner:origLink>http://connectingdots.typepad.com/thewebchef/2009/09/august-2009-search-engine-market-shares.html</feedburner:origLink></entry>
    <entry>
        <title>Testing an e-mail blog posting</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/theWebChefE-bytes/~3/FwfrO2SVWsQ/testing-an-e-mail-blog-posting.html" />
        <link rel="replies" type="text/html" href="http://connectingdots.typepad.com/thewebchef/2009/09/testing-an-e-mail-blog-posting.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8341cd18253ef0120a57253b6970b</id>
        <published>2009-09-15T17:43:58-05:00</published>
        <updated>2009-09-15T17:49:49-05:00</updated>
        <summary>Typepad is adding some shortcuts for blogging that allow you to blog a link directly from your browser, e-mail a blog posting to a specific e-mail address or post from your Smartphone to a specified address. This is a test...</summary>
        <author>
            <name>the Web Chef</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="reputation management " />
        <category scheme="http://www.sixapart.com/ns/types#category" term="social media" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Twitter" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="web 2.0" />
        
        
<content type="html" xml:lang="en-US" xml:base="http://connectingdots.typepad.com/thewebchef/">&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;&lt;p&gt;Typepad is adding some shortcuts for blogging that allow you to blog a link&#xD;
directly from your browser, e-mail a blog posting to a specific e-mail&#xD;
address or post from your Smartphone to a specified address. This is a test&#xD;
of the e-mail blog posting of an article that I just wrote for IBMadison.&#xD;
The article &lt;em&gt;"What's the Buzz? Tell Me What's A Happening" &lt;/em&gt;can be accessed&#xD;
&lt;a href="http://www.ibmadison.com/webchefcafe?id=232" target="_blank" title="the Web Chef's Cafe Blog Posting on Listening Platforms"&gt;here&lt;/a&gt;.  The article reviews social media monitoring tools and includes some case studies of the same. &lt;br&gt;&lt;br&gt;You can follow me on Twitter &lt;a href="http://www.twitter.com/thewebchef" target="_blank" title="the Web Chef on Twitter"&gt;@thewebchef &lt;/a&gt;&lt;/p&gt;&lt;p&gt;Paul J Gibler&#xD;
&lt;br&gt;the Web Chef &amp;amp; Principal Consultant&#xD;
&lt;br&gt;CONNECTINGDOTS, higher resolution marketing&#xD;
&lt;br&gt;consulting, training and public speaking&#xD;
&lt;br&gt;629 south shore drive&#xD;
&lt;br&gt;madison, wi 53715-1705 &#xD;
USA&#xD;
&lt;br&gt;608 255 4092&lt;/p&gt;&lt;p&gt;Update&lt;br&gt;The links in the original e-mail did not go through. As such I still had to update the posting. &lt;/p&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=FwfrO2SVWsQ:fYFSWUxvQ4g:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=FwfrO2SVWsQ:fYFSWUxvQ4g:7Q72WNTAKBA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?d=7Q72WNTAKBA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=FwfrO2SVWsQ:fYFSWUxvQ4g:JEwB19i1-c4"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?i=FwfrO2SVWsQ:fYFSWUxvQ4g:JEwB19i1-c4" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/theWebChefE-bytes/~4/FwfrO2SVWsQ" height="1" width="1"/&gt;</content>


    <feedburner:origLink>http://connectingdots.typepad.com/thewebchef/2009/09/testing-an-e-mail-blog-posting.html</feedburner:origLink></entry>
    <entry>
        <title>Update 3: Saving on the Web - Tweets, Coupons &amp; Deals </title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/theWebChefE-bytes/~3/WMRm-pYy7v4/saving-on-the-web-coupons-deals-.html" />
        <link rel="replies" type="text/html" href="http://connectingdots.typepad.com/thewebchef/2009/08/saving-on-the-web-coupons-deals-.html" thr:count="1" thr:updated="2009-09-14T23:48:07-05:00" />
        <id>tag:typepad.com,2003:post-6a00d8341cd18253ef0120a4c98f73970b</id>
        <published>2009-08-05T12:04:44-05:00</published>
        <updated>2009-08-06T16:14:42-05:00</updated>
        <summary>Save money at a wide variety of retailers and vendors by signing up for tweets from one of the deal aggregators. </summary>
        <author>
            <name>the Web Chef</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Advertising campaigns" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="e-Business" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="e-Marketing" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Internet Retailing" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Online Advertising" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="online retailing" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="social media" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Twitter" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Viral Marketing" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="web 2.0" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="BargainTweeter" />
        <category scheme="http://sixapart.com/ns/types#tag" term="CheapTweet" />
        <category scheme="http://sixapart.com/ns/types#tag" term="CouponCabin" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Coupons.com" />
        <category scheme="http://sixapart.com/ns/types#tag" term="CouponTweet" />
        <category scheme="http://sixapart.com/ns/types#tag" term="deal aggregators" />
        <category scheme="http://sixapart.com/ns/types#tag" term="DealTherapy " />
        <category scheme="http://sixapart.com/ns/types#tag" term="DealTweets" />
        <category scheme="http://sixapart.com/ns/types#tag" term="FatWallet" />
        <category scheme="http://sixapart.com/ns/types#tag" term="JustBoughtIt" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Saving money" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Savingg" />
        <category scheme="http://sixapart.com/ns/types#tag" term="savings via Tweets" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Savings.com" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Savings.com" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Schmap" />
        <category scheme="http://sixapart.com/ns/types#tag" term="SlickDeals" />
        <category scheme="http://sixapart.com/ns/types#tag" term="TinyMassive" />
        <category scheme="http://sixapart.com/ns/types#tag" term="tweeting deals for retailers" />
        
<content type="html" xml:lang="en-US" xml:base="http://connectingdots.typepad.com/thewebchef/">&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;&lt;p&gt;&lt;a href="http://print.coupons.com/CouponWeb/Offers.aspx?pid=13306&amp;amp;zid=iq37&amp;amp;nid=10" target="_blank" title="Coupons.com "&gt;Coupons.com&lt;/a&gt;, has a new commercial that they are running promoting "a better place to save" by using their service - click, print and save.  The ad shows a humorous approach to saving by eating the free samples in the grocery aisles. &#xD;
&#xD;
&lt;object height="315" width="500"&gt;&lt;param name="movie" value="http://www.youtube.com/v/-8dHrKc-R9g&amp;amp;hl=en&amp;amp;fs=1&amp;amp;color1=0x234900&amp;amp;color2=0x4e9e00&amp;amp;border=1"&gt;&lt;/param&gt;&lt;param name="allowFullScreen" value="true"&gt;&lt;/param&gt;&lt;param name="allowscriptaccess" value="always"&gt;&lt;/param&gt;&lt;embed allowfullscreen="true" allowscriptaccess="always" height="315" src="http://www.youtube.com/v/-8dHrKc-R9g&amp;amp;hl=en&amp;amp;fs=1&amp;amp;color1=0x234900&amp;amp;color2=0x4e9e00&amp;amp;border=1" type="application/x-shockwave-flash" width="500"&gt;&lt;/embed&gt;&lt;/object&gt;&#xD;
&#xD;
&#xD;
Beyond Coupons.com, if you are looking for savings you can sign up for deals and coupon Tweets from savings aggregators like these:&lt;/p&gt;&#xD;
&#xD;
&lt;ul&gt;&#xD;
&lt;li&gt;&lt;a href="http://twitter.com/BargainTweeter" target="_blank" title="BargainTweeter"&gt;BargainTweeter&lt;/a&gt;&lt;/li&gt;&#xD;
&lt;li&gt;&lt;a href="http://twitter.com/CouponCabin" target="_blank" title="CouponCabin"&gt;Coupon Cabin&lt;/a&gt;&lt;/li&gt;&#xD;
&lt;li&gt;&lt;a href="http://twitter.com/couponsources" target="_blank" title="CouponSources"&gt;CouponSources&lt;/a&gt;&lt;/li&gt;&#xD;
&lt;li&gt;&lt;a href="http://www.coupontweet.com/" target="_blank" title="CouponTweet "&gt;CouponTweet&lt;/a&gt;&lt;/li&gt;&#xD;
&lt;li&gt;&lt;a href="http://cheaptweet.com/" target="_blank" title="CheapTweet"&gt;CheapTweet&lt;/a&gt;&lt;/li&gt;&#xD;
&lt;li&gt;&lt;a href="http://twitter.com/deal_tweets" target="_blank" title="DealtTweets"&gt;DealTweets&lt;/a&gt;&lt;/li&gt;&#xD;
&lt;li&gt;&lt;a href="http://twitter.com/PoorMansGuide" target="_blank" title="Poor Man's Guide"&gt;Poor Man's Guide&lt;/a&gt;&lt;/li&gt;&#xD;
&lt;/ul&gt;&#xD;
&lt;p&gt;&#xD;
If you are a retailer and have deals to share consider expanding your network by communicating the deals through these Twitter sources. &lt;/p&gt;&lt;p&gt;&lt;strong&gt;New content&lt;/strong&gt;&lt;br&gt;Webware author Don Reissinger has put together a &lt;a href="http://news.cnet.com/8301-17939_109-10301724-2.html?part=rss&amp;amp;tag=feed&amp;amp;subj=Webware" target="_blank" title="Shopping with Twitter"&gt;review &lt;/a&gt;of a couple of the services listed above and adds a couple more:&lt;/p&gt;&lt;ul&gt;&#xD;
&lt;li&gt;&lt;a href="http://justbought.it/" target="_blank" title="JustBoughtIt"&gt;JustBoughtIt&lt;/a&gt; - Where users tweet the price they've just paid for something&lt;/li&gt;&#xD;
&lt;li&gt;&lt;a href="http://www.schmap.com/" target="_blank" title="Schmap"&gt;Schmap&lt;/a&gt; - track user reviews for a particular city&lt;/li&gt;&#xD;
&lt;li&gt;&lt;a href="http://www.tinymassive.com/" target="_blank" title="TinyMassive"&gt;TinyMassive&lt;/a&gt;&lt;/li&gt;&#xD;
&lt;/ul&gt;&#xD;
&lt;p&gt;&lt;strong&gt;Update 2&lt;/strong&gt;&lt;br&gt;TechCrunch &lt;a href="http://www.techcrunch.com/2009/08/05/savingscom-makes-coupons-more-social-jason-calacanis-joins-board/?awesm=tcrn.ch_3NZF&amp;amp;" target="_blank" title="Savings.com re-designed and new board member"&gt;announced&lt;/a&gt; that &lt;a href="http://www.savings.com/" target="_blank" title="Savings.com "&gt;Savings.com&lt;/a&gt; has been re-designed along with a new addition to their board. They also have a &lt;a href="http://www.crunchbase.com/tag/coupons" target="_blank" title="CrunchBase database of online coupon providers"&gt;database listing&lt;/a&gt; at Crunchbase with 48 companies with online coupon opportunities.  Other sites referenced in the comments at Techcrunch are &lt;a href="http://www.savingg.com/" target="_blank" title="Savingg Coupon Codes"&gt;Savingg&lt;/a&gt;, &lt;a href="http://www.slickdeals.net/" target="_blank" title="Slickdeals"&gt;SlickDeals&lt;/a&gt;, &lt;a href="http://www.fatwallet.com/" target="_blank" title="FatWallet Savings"&gt;FatWallet&lt;/a&gt; and &lt;a href="http://www.dealtherapy.com/" target="_blank" title="DealTherapy Coupon Savings"&gt;DealTherapy.&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&#xD;
-&lt;br&gt;&lt;script type="text/javascript"&gt;&#xD;
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&lt;script src="http://tweetmeme.com/i/scripts/button.js" type="text/javascript"&gt;&lt;/script&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=WMRm-pYy7v4:ncTXyBspjcE:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=WMRm-pYy7v4:ncTXyBspjcE:7Q72WNTAKBA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?d=7Q72WNTAKBA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=WMRm-pYy7v4:ncTXyBspjcE:JEwB19i1-c4"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?i=WMRm-pYy7v4:ncTXyBspjcE:JEwB19i1-c4" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/theWebChefE-bytes/~4/WMRm-pYy7v4" height="1" width="1"/&gt;</content>


    <feedburner:origLink>http://connectingdots.typepad.com/thewebchef/2009/08/saving-on-the-web-coupons-deals-.html</feedburner:origLink></entry>
    <entry>
        <title>New Posting on IBMadison "Advancing by Retweeting"</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/theWebChefE-bytes/~3/0ftSqTOAuuE/new-posting-on-ibmadison-advancing-by-retweeting.html" />
        <link rel="replies" type="text/html" href="http://connectingdots.typepad.com/thewebchef/2009/08/new-posting-on-ibmadison-advancing-by-retweeting.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8341cd18253ef011571594ffc970c</id>
        <published>2009-08-04T11:18:34-05:00</published>
        <updated>2009-08-04T11:18:34-05:00</updated>
        <summary>Tips and techniques on using Twitter</summary>
        <author>
            <name>the Web Chef</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="social media" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Twitter" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Viral Marketing" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="web 2.0" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Word of Mouth Marketing" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="credit unions" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Madison" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Paul Gibler" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Retweet" />
        <category scheme="http://sixapart.com/ns/types#tag" term="social media" />
        <category scheme="http://sixapart.com/ns/types#tag" term="the Web Chef" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Tweets" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Twitter" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Twitter tools" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Wisconsin" />
        
<content type="html" xml:lang="en-US" xml:base="http://connectingdots.typepad.com/thewebchef/">&lt;p&gt;Are you interested in learning how to use Twitter as part of your social media strategy?&lt;/p&gt;&lt;p&gt;If so, you might find my new blog posting at &lt;strong&gt;IBMadison&lt;/strong&gt; -&lt;em&gt;"&lt;a href="http://www.ibmadison.com/webchefcafe?id=184" target="_blank" title="Twitter tips and Review of Madison Wisconsin Business Use"&gt;Advancing by Retweeting&lt;/a&gt;"&lt;/em&gt; interesting.  The posting gives you 12 key steps to get going with Twitter.  It also analyzes some of the local, national and international businesses in Madison, Wisconsin that are using Twitter and briefly looks at some of the credit unions around the United States that are using Twitter. &lt;/p&gt;&lt;p&gt;Still confused about Twitter terminology?  &lt;/p&gt;&lt;p&gt;See this very informative post&lt;span style="text-decoration: underline;"&gt;&lt;/span&gt; "&lt;a href="http://www.deannazandt.com/2009/02/26/a-non-fanatical-beginners-guide-to-twitter" target="_blank" title="Non-Fanatical Beginners Guide to Twitter"&gt;The Non-Fanatical Guide to Twitte&lt;/a&gt;r" from &lt;strong&gt;Deanna Zandt&lt;/strong&gt;, that defines a tweet, retweet, #hashtags, followers, following, direct messaging, etc.  For additional resources related to Twitter see Scott Williams' blog posting "&lt;a href="http://bigisthenewsmall.com/?p=1818" target="_blank" title="105 Twitter Tools"&gt;105 Twitter Tools&lt;/a&gt;".on&lt;strong&gt; BigIsTheNewSmall&lt;/strong&gt; and for ideas on how to use Twitter in business, see Meryl Evans posting &lt;a href="http://webworkerdaily.com/2009/08/03/62-ways-to-use-twitter-for-business/" target="_blank" title="tips for Twitter use in Business"&gt;"62 Ways to Use Twitter for Business"&lt;/a&gt; at &lt;strong&gt;Web Worker Daily&lt;/strong&gt;.&lt;/p&gt;&lt;p&gt;Happy tweeting! &lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;span style="color: #007f40; font-family: Arial;"&gt;Paul J Gibler, MBA&lt;/span&gt;&lt;/strong&gt;&lt;br&gt;the Web Chef&lt;br&gt;&lt;a href="http://www.twitter.com/thewebchef" target="_blank" title="the Web Chef Twitter Feed"&gt;@thewebchef&lt;/a&gt; &lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=0ftSqTOAuuE:K4E1XBJ5LwY:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=0ftSqTOAuuE:K4E1XBJ5LwY:7Q72WNTAKBA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?d=7Q72WNTAKBA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=0ftSqTOAuuE:K4E1XBJ5LwY:JEwB19i1-c4"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?i=0ftSqTOAuuE:K4E1XBJ5LwY:JEwB19i1-c4" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/theWebChefE-bytes/~4/0ftSqTOAuuE" height="1" width="1"/&gt;</content>


    <feedburner:origLink>http://connectingdots.typepad.com/thewebchef/2009/08/new-posting-on-ibmadison-advancing-by-retweeting.html</feedburner:origLink></entry>
    <entry>
        <title>Large Company Digital C-Suites Rare</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/theWebChefE-bytes/~3/1yKTWJq9Tjg/large-company-digital-csuites-rare.html" />
        <link rel="replies" type="text/html" href="http://connectingdots.typepad.com/thewebchef/2009/07/large-company-digital-csuites-rare.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8341cd18253ef0115710940a4970c</id>
        <published>2009-07-15T11:15:00-05:00</published>
        <updated>2009-07-15T11:15:00-05:00</updated>
        <summary>Two recent studies point to the lack of adoption of digital tools in the C-Suite. One study conducted by Forbes Insights found a significant difference in Internet utilization based on the age of the respondents. Not too surprising this study...</summary>
        <author>
            <name>the Web Chef</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Blogs" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Business Social Networking" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="e-Business" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="e-marketing statistics" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="social media" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Social Networking " />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Twitter" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="web 2.0" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="CEO social media use" />
        <category scheme="http://sixapart.com/ns/types#tag" term="digital c-suite" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Executive Digital Usage Patterns" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Fortune 100 CEOs" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Internet demographics" />
        
<content type="html" xml:lang="en-US" xml:base="http://connectingdots.typepad.com/thewebchef/">&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;&lt;p&gt;Two recent studies point to the lack of adoption of digital tools in the C-Suite.  One &lt;a href="http://images.forbes.com/forbesinsights/StudyPDFs/DigitalCsuite.pdf" target="_blank" title="The Rise of the Digital C-Suite"&gt;study&lt;/a&gt; conducted by &lt;strong&gt;Forbes Insights&lt;/strong&gt; found a significant difference in Internet utilization based on the age of the respondents.  Not too surprising this study found that C-Suite participation in social media tools was lowest among those 50 and over.  Among the 50+ crowd only 4% were likely to blog weekly compared to the under 40 segment where 56% of executives did the same.  Using newer microblogging tools like Twitter was common with the under 40 group, where 56% read or generate posts daily, compared to the 50 plus segment of only 3%.&lt;/p&gt;&lt;p&gt;Meanwhile &lt;em&gt;UberCEO&lt;/em&gt; looked at Fortune 100 CEO participation in social networks and found it to be very slim &lt;a href="http://www.marketingvox.com/fortune-100-ceos-remain-social-media-hermits-044481/" target="_blank" title="CEOs and Social Media"&gt;according&lt;/a&gt; to&lt;strong&gt; MarketingVox&lt;/strong&gt;.  Of the total only 2 had Twitter accounts (with one being basically inactive), 13 had LinkedIn Profiles (only 3 with more than 10 connections) and 19 personal Facebook pages.  UberCEO found that no CEO in the Fortune 100 group had a blog that could be easily located by searching on their name.  Here's a slide presentation of their research along with some recommendations that Fortune 100 and other C-level executives should note as they develop their social media strategies with their corporate communications teams. &lt;/p&gt;&#xD;
&#xD;
&lt;div id="__ss_1607907" style="width: 425px; text-align: left;"&gt;&lt;a href="http://www.slideshare.net/shazza/fortune-100-ceos-and-social-media" style="margin: 12px 0pt 3px; font-family: Helvetica,Arial,Sans-serif; font-style: normal; font-variant: normal; font-weight: normal; font-size: 14px; line-height: normal; font-size-adjust: none; font-stretch: normal; -x-system-font: none; display: block; text-decoration: underline;" title="Fortune 100 CEOs and Social Media"&gt;Fortune 100 CEOs and Social Media&lt;/a&gt;&lt;object height="355" style="margin: 0px;" width="425"&gt;&lt;param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=ceosurveyresults-090619043948-phpapp02&amp;amp;stripped_title=fortune-100-ceos-and-social-media"&gt;&lt;/param&gt;&lt;param name="allowFullScreen" value="true"&gt;&lt;/param&gt;&lt;param name="allowScriptAccess" value="always"&gt;&lt;/param&gt;&lt;embed allowfullscreen="true" allowscriptaccess="always" height="355" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=ceosurveyresults-090619043948-phpapp02&amp;amp;stripped_title=fortune-100-ceos-and-social-media" type="application/x-shockwave-flash" width="425"&gt;&lt;/embed&gt;&lt;/object&gt;&lt;div style="font-size: 11px; font-family: tahoma,arial; height: 26px; padding-top: 2px;"&gt;View more &lt;a href="http://www.slideshare.net/" style="text-decoration: underline;"&gt;documents&lt;/a&gt; from &lt;a href="http://www.slideshare.net/shazza" style="text-decoration: underline;"&gt;Sharon Barclay&lt;/a&gt;.&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=1yKTWJq9Tjg:9SbT1P5wHwQ:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=1yKTWJq9Tjg:9SbT1P5wHwQ:7Q72WNTAKBA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?d=7Q72WNTAKBA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=1yKTWJq9Tjg:9SbT1P5wHwQ:JEwB19i1-c4"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?i=1yKTWJq9Tjg:9SbT1P5wHwQ:JEwB19i1-c4" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/theWebChefE-bytes/~4/1yKTWJq9Tjg" height="1" width="1"/&gt;</content>


    <feedburner:origLink>http://connectingdots.typepad.com/thewebchef/2009/07/large-company-digital-csuites-rare.html</feedburner:origLink></entry>
    <entry>
        <title>Why B2B companies need social media too - iMediaConnection.com</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/theWebChefE-bytes/~3/MNdZi1ioZ-o/why-b2b-companies-need-social-media-too---imediaconnectioncom.html" />
        <link rel="replies" type="text/html" href="http://connectingdots.typepad.com/thewebchef/2009/07/why-b2b-companies-need-social-media-too---imediaconnectioncom.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8341cd18253ef011571fe840a970b</id>
        <published>2009-07-13T12:45:00-05:00</published>
        <updated>2009-07-13T12:45:00-05:00</updated>
        <summary>B2B companies need to be personable, responsible, and communicative. Here's why they can't afford to neglect blogs, LinkedIn, Twitter, and other social channels. View &gt;&gt;</summary>
        <author>
            <name>the Web Chef</name>
        </author>
        
        
<content type="html" xml:lang="en-US" xml:base="http://connectingdots.typepad.com/thewebchef/">&lt;div style="width: 300px; max-height: 234px; padding: 8px; margin: 0 auto auto 2px; overflow-y: auto;"&gt;&lt;div style="float: right; width: 113px; height: 100px; padding: 0; margin: 0;"&gt;&lt;a href="http://www.share-server.com/view/content/e308d65a-6fd4-11de-f7a9-979d0e44593b"&gt;&lt;img src="http://share-server.com/view/post/e308d65a-6fd4-11de-f7a9-979d0e44593b"&gt;&lt;/img&gt;&lt;/a&gt;&lt;/div&gt;&lt;div style="font: 12px Tahoma; color: #2f2f2f; padding: 0; margin: 0 123px 0 0;"&gt;B2B companies need to be personable, responsible, and communicative. Here's why they can't afford to neglect blogs, LinkedIn, Twitter, and other social channels.&lt;/div&gt;&lt;div style="font: 11px Tahoma; padding: 0; margin: 8px 0;"&gt;&lt;a href="http://www.share-server.com/view/content/e308d65a-6fd4-11de-f7a9-979d0e44593b" style="color: #005cff;"&gt;View &amp;gt;&amp;gt;&lt;/a&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=MNdZi1ioZ-o:kICnCVuvjWs:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=MNdZi1ioZ-o:kICnCVuvjWs:7Q72WNTAKBA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?d=7Q72WNTAKBA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=MNdZi1ioZ-o:kICnCVuvjWs:JEwB19i1-c4"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?i=MNdZi1ioZ-o:kICnCVuvjWs:JEwB19i1-c4" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/theWebChefE-bytes/~4/MNdZi1ioZ-o" height="1" width="1"/&gt;</content>


    <feedburner:origLink>http://connectingdots.typepad.com/thewebchef/2009/07/why-b2b-companies-need-social-media-too---imediaconnectioncom.html</feedburner:origLink></entry>
    <entry>
        <title>Forrester Projects Growth of Interactive Marketing</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/theWebChefE-bytes/~3/GwIoKhRljiY/forrester-projects-growth-of-interactive-marketing.html" />
        <link rel="replies" type="text/html" href="http://connectingdots.typepad.com/thewebchef/2009/07/forrester-projects-growth-of-interactive-marketing.html" thr:count="1" thr:updated="2009-07-14T10:53:10-05:00" />
        <id>tag:typepad.com,2003:post-6a00d8341cd18253ef01157108c6d1970c</id>
        <published>2009-07-13T10:49:14-05:00</published>
        <updated>2009-07-13T10:49:14-05:00</updated>
        <summary>Forrester Research has released research results projecting that interactive marketing spending will increase to about $55 billion by 2014. The interactive portion of total marketing spending is projected to grow from today's 12% to 21% of all advertising spending in...</summary>
        <author>
            <name>the Web Chef</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="e-marketing statistics" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="social media" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="web 2.0" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="advertising spending projections" />
        <category scheme="http://sixapart.com/ns/types#tag" term="e-marketing statistics" />
        <category scheme="http://sixapart.com/ns/types#tag" term="interactive marketing spending projections" />
        
<content type="html" xml:lang="en-US" xml:base="http://connectingdots.typepad.com/thewebchef/">&lt;p&gt;&lt;strong&gt;Forrester Research &lt;/strong&gt;has &lt;a href="http://blogs.forrester.com/marketing/2009/07/interactive-marketing-nears-55-billion-advertising-overall-declines.html" target="_blank" title="Forrester Advertising Projections"&gt;released research results&lt;/a&gt; projecting that interactive marketing spending will increase to about $55 billion by 2014.  The interactive portion of total marketing spending is projected to grow from today's 12% to 21% of all advertising spending in the same period. &lt;/p&gt;&lt;p&gt;According to &lt;strong&gt;MarketingVox&lt;/strong&gt;, the &lt;a href="http://www.marketingvox.com/forrester-interactive-marketing-to-hit-55b-by-2014-044594/?utm_campaign=rssfeed&amp;amp;utm_source=mv&amp;amp;utm_medium=textlink" target="_blank" title="Forrester Marketing spending projections"&gt;report &lt;/a&gt;shows that social media spending will grow at the fastest rate over this five year period, reflecting a projected 34% compound growth rate. Search marketing will maintain its lead in terms of total dollars spent, but will grow at a slower rate of 15%.  e-Mail marketing will have the slowest growth rate over the 5 year period.&lt;/p&gt;&lt;p&gt;Forrester also is projecting that overall ad spending will be declining as more dollars are shifted into lower cost interactive channels and marketers continue to watch their spending. &lt;/p&gt;&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=GwIoKhRljiY:5dwSMqBREMc:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=GwIoKhRljiY:5dwSMqBREMc:7Q72WNTAKBA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?d=7Q72WNTAKBA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=GwIoKhRljiY:5dwSMqBREMc:JEwB19i1-c4"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?i=GwIoKhRljiY:5dwSMqBREMc:JEwB19i1-c4" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/theWebChefE-bytes/~4/GwIoKhRljiY" height="1" width="1"/&gt;</content>


    <feedburner:origLink>http://connectingdots.typepad.com/thewebchef/2009/07/forrester-projects-growth-of-interactive-marketing.html</feedburner:origLink></entry>
    <entry>
        <title>Evian Viral Video Explodes onto Scene</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/theWebChefE-bytes/~3/sLmDhoiUOgg/evian-viral-video-explodes-onto-scene.html" />
        <link rel="replies" type="text/html" href="http://connectingdots.typepad.com/thewebchef/2009/07/evian-viral-video-explodes-onto-scene.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8341cd18253ef011571efc511970b</id>
        <published>2009-07-10T16:13:47-05:00</published>
        <updated>2009-07-10T16:13:47-05:00</updated>
        <summary>In yet another example of the power of babies following the successful eTrade baby campaign, Evian has launched a viral video campaign with roller skating babies. The campaign has been placed on YouTube and as of today had almost 3.5...</summary>
        <author>
            <name>the Web Chef</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Online Video" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Viral Marketing" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="web 2.0" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="dancing babies" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Evian" />
        <category scheme="http://sixapart.com/ns/types#tag" term="viral video" />
        
<content type="html" xml:lang="en-US" xml:base="http://connectingdots.typepad.com/thewebchef/">
&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;&lt;p&gt;In yet another example of the power of babies following the successful eTrade baby campaign, Evian has launched a viral video campaign with roller skating babies. The campaign has been placed on YouTube and as of today had almost 3.5 million views. Hitwise reported on the success of the video campaign in a &lt;a href="http://weblogs.hitwise.com/heather-dougherty/2009/07/roller_skating_babies_hit_the_1.html"&gt;recent blog posting&lt;/a&gt;.

&lt;object width="500" height="315"&gt;&lt;param name="movie" value="http://www.youtube.com/v/_PHnRIn74Ag&amp;hl=en&amp;fs=1&amp;color1=0x234900&amp;color2=0x4e9e00&amp;border=1"&gt;&lt;/param&gt;&lt;param name="allowFullScreen" value="true"&gt;&lt;/param&gt;&lt;param name="allowscriptaccess" value="always"&gt;&lt;/param&gt;&lt;embed src="http://www.youtube.com/v/_PHnRIn74Ag&amp;hl=en&amp;fs=1&amp;color1=0x234900&amp;color2=0x4e9e00&amp;border=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="500" height="315"&gt;&lt;/embed&gt;&lt;/object&gt;&lt;/div&gt;
&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=sLmDhoiUOgg:C68GqpuFPhs:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=sLmDhoiUOgg:C68GqpuFPhs:7Q72WNTAKBA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?d=7Q72WNTAKBA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=sLmDhoiUOgg:C68GqpuFPhs:JEwB19i1-c4"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?i=sLmDhoiUOgg:C68GqpuFPhs:JEwB19i1-c4" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/theWebChefE-bytes/~4/sLmDhoiUOgg" height="1" width="1"/&gt;</content>


    <feedburner:origLink>http://connectingdots.typepad.com/thewebchef/2009/07/evian-viral-video-explodes-onto-scene.html</feedburner:origLink></entry>
    <entry>
        <title>Viral Video Takes on United Airlines</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/theWebChefE-bytes/~3/KSjTe54ErRs/viral-video-takes-on-united-airlines.html" />
        <link rel="replies" type="text/html" href="http://connectingdots.typepad.com/thewebchef/2009/07/viral-video-takes-on-united-airlines.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8341cd18253ef011571e70fe8970b</id>
        <published>2009-07-09T15:49:39-05:00</published>
        <updated>2009-07-09T15:49:39-05:00</updated>
        <summary>Companies often don't get it when it comes to customer service. Airlines are big culprits in this regard. From fees for bags to snacks to possibly even using the toilet (one proposed revenue generator) they fail to remember that they...</summary>
        <author>
            <name>the Web Chef</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Brand" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Consumer Generated Media" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Online Video" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="reputation management " />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Viral Marketing" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="web 2.0" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="airline customer service" />
        <category scheme="http://sixapart.com/ns/types#tag" term="disgruntled customers" />
        <category scheme="http://sixapart.com/ns/types#tag" term="reputation management" />
        <category scheme="http://sixapart.com/ns/types#tag" term="United Airlines" />
        <category scheme="http://sixapart.com/ns/types#tag" term="user generated video " />
        
<content type="html" xml:lang="en-US" xml:base="http://connectingdots.typepad.com/thewebchef/">
&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;Companies often don't get it when it comes to customer service.  Airlines are big culprits in this regard.  From fees for bags to snacks to possibly even using the toilet (one proposed revenue generator) they fail to remember that they are in the service business.  In a video that has gone viral, the Sons of Maxwell, a band traveling on United Airlines to Nebraska, takes on the airline for breaking their Taylor guitar and for the lack of responsible customer service.  The video is catchy and is not what you want to have happen to your brand. 

&lt;object width="560" height="340"&gt;&lt;param name="movie" value="http://www.youtube.com/v/5YGc4zOqozo&amp;hl=en&amp;fs=1&amp;color1=0x234900&amp;color2=0x4e9e00"&gt;&lt;/param&gt;&lt;param name="allowFullScreen" value="true"&gt;&lt;/param&gt;&lt;param name="allowscriptaccess" value="always"&gt;&lt;/param&gt;&lt;embed src="http://www.youtube.com/v/5YGc4zOqozo&amp;hl=en&amp;fs=1&amp;color1=0x234900&amp;color2=0x4e9e00" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="560" height="340"&gt;&lt;/embed&gt;&lt;/object&gt;&lt;/div&gt;
&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=KSjTe54ErRs:_Ojv9-mTxRY:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=KSjTe54ErRs:_Ojv9-mTxRY:7Q72WNTAKBA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?d=7Q72WNTAKBA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=KSjTe54ErRs:_Ojv9-mTxRY:JEwB19i1-c4"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?i=KSjTe54ErRs:_Ojv9-mTxRY:JEwB19i1-c4" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/theWebChefE-bytes/~4/KSjTe54ErRs" height="1" width="1"/&gt;</content>


    <feedburner:origLink>http://connectingdots.typepad.com/thewebchef/2009/07/viral-video-takes-on-united-airlines.html</feedburner:origLink></entry>
    <entry>
        <title>Happy July 4th!</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/theWebChefE-bytes/~3/lPVjyj7bNAo/happy-july-4th.html" />
        <link rel="replies" type="text/html" href="http://connectingdots.typepad.com/thewebchef/2009/07/happy-july-4th.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-68176555</id>
        <published>2009-07-04T09:00:00-05:00</published>
        <updated>2009-07-04T09:00:00-05:00</updated>
        <summary />
        <author>
            <name>the Web Chef</name>
        </author>
        
        
<content type="html" xml:lang="en-US" xml:base="http://connectingdots.typepad.com/thewebchef/">&lt;p&gt;&lt;a href="http://connectingdots.typepad.com/.a/6a00d8341cd18253ef0115711ba2a0970b-pi" style="display: inline;"&gt;&lt;img alt="Flag" border="0" class="at-xid-6a00d8341cd18253ef0115711ba2a0970b image-full " src="http://connectingdots.typepad.com/.a/6a00d8341cd18253ef0115711ba2a0970b-800wi" title="Flag"&gt;&lt;/img&gt;&lt;/a&gt; &lt;/p&gt;&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=lPVjyj7bNAo:BE4uQiunTEM:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=lPVjyj7bNAo:BE4uQiunTEM:7Q72WNTAKBA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?d=7Q72WNTAKBA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/theWebChefE-bytes?a=lPVjyj7bNAo:BE4uQiunTEM:JEwB19i1-c4"&gt;&lt;img src="http://feeds.feedburner.com/~ff/theWebChefE-bytes?i=lPVjyj7bNAo:BE4uQiunTEM:JEwB19i1-c4" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/theWebChefE-bytes/~4/lPVjyj7bNAo" height="1" width="1"/&gt;</content>


    <feedburner:origLink>http://connectingdots.typepad.com/thewebchef/2009/07/happy-july-4th.html</feedburner:origLink></entry>
 
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