Funny, I always understood it as a criticism of stupid questions.
You always get the answers you ask for. Or deserve.

That is all.

Out of nowhere I ran again across this small section of Rory Sutherland’s “Life lessons from an ad man” talk at TEDGlobal 2009. I had forgotten how interesting and brilliant, filled to the brim with awesome it was. If you like this small section, you will enjoy all the highly recommended 17 minutes.

www.ted.com
Rory Sutherland’s blog at Brandrepublic

We are quite a diverse bunch from Brazil, Switzerland, Spain, Germany, Latvia and Austria. Some with experience in planning, some in account management, some in creative and some fresh from school.

To conclude my argument, here is what happens when you let creatives alone in a room secluded from normal people for too long:

Now, if you look past all the CGI and terrible directing, what do we communicate if we show that nature preserve we want people to rescue as a terrible danger straight out of a horror movie?

I, for one, need to buy a chainsaw, matches and a canister of gas.
Someone needs to stop the stupid.

A quote from a discussion this week: “I know it goes against all the values of the brand, but I want to present it anyway.” So what do you think will happen? That miraculously the client throws over board all his prior considerations and picks your idea? That would not a the brave client, that would be a stupid client.

Now there is proof you can make a client brave and bold, but you need substance and strategy that make sense for the client, not for yourself, not for the idea. I am still amazed how many of the seemingly crazy ideas (Old Spice guy) have obvious and clear strategy behind them (we need to address married middle-aged women because they make the bodywash decisions for their husbands, often choosing lady-scented varieties). Planning gruntwork and great creative helped P&G take a controlled risk, not a leap of faith.

Creatives have it tough. Idea after idea after idea rejected, buried, killed. Every meeting a rendezvous with the guillotine for your most brilliant work to date. I get why they hate it. I’d hate it, too. But all the great clients are usually the toughest clients with meetings that can be summarized (according to folks I met) as “Great! Your best work, ever! – Make it better.” To steal and paraphrase a quote from Winston Churchill: “Great creative is the result of going from one rejected idea to another with no loss of enthusiasm”. Creative is more about letting go many ideas than coming up with one perfect idea.

That said, being aware of the creative’s fragile mind I avoided to kill off the idea of the prior quote: I will let the person present their great idea personally, if they show up on time. Which they never did at any of our meetings. I rest assured we will not be wasting our client’s time in the meeting.