Raddon Report

Raddon Report

Wednesday, November 29, 2017
Marcus Rothaar

For the last decade, marketers have been obsessed with trying to reach the elusive millennial consumer. The quest is not unwarranted, as the Millennial generation continues to make its presence felt on the financial services sector with each passing year.  But with the leading edge of Millennials now in their late thirties, this group is no longer the new kid on the block.

Thursday, November 16, 2017
Bill Handel

Raddon held its first-ever national research conference in Chicago November 6-8.  The three day event was attended by over 250 C-level and marketing professionals from banks and credit unions across the United States, and the content featured Raddon’s own proprietary national consumer and small business research as well as several very informative keynote speakers and panelists.

Thursday, October 26, 2017
Greg Ulankiewicz

Earlier this year, the Fed implemented two rate increases and appears poised for another increase at the end of this year.  With rising rates and improved loan to deposit ratios that have more institutions looking for funds, it’s fair to say that deposits are squarely back on the radar.  At Raddon, we’ve been talking with our clients about the implications of the changing environment and how to prepare for the coming challenges.   The first and most obvious takeaway is that:

Thursday, October 12, 2017
Marcus Rothaar

Raddon Research Insights explores the outlook for the small business market and the opportunities for financial institutions to increase market share.

Thursday, October 5, 2017
Andrew Vahrenkamp

At Raddon, we often state that age and income are the best predictors for how a household will consume financial services.  Where someone is in their life determines whether they are a young borrower or an older saver, better than their generation does.  After all, Baby Boomers might be depositors looking for retirement now, but forty years ago, they were the ne’er-do-well young borrowers discoing on Saturday Night Fever.

Thursday, September 28, 2017
Julie Skuturna

Raddon conducts a group research study three times a year for approximately 160 financial service organizations that range in assets from $250M to $5B.  At the beginning of each year, the survey is updated to include our standard key metrics as well as new and trending topics.  The first wave of nearly 30,000 responses has been processed and some interesting findings have emerged.

Thursday, September 14, 2017
Bill Handel

Bill Handel, VP of Research and Chief Economist at Raddon, identifies positive trends in today's economy and discusses some potential danger signs to look out for.

Thursday, September 7, 2017
Karen Kislin

The banking industry has seen its share of challenges over the past decade. Those challenges continue to be significant; especially as it relates to generating revenue. One area in particular is in growing non-interest income, thanks to challenges from the regulatory environment, changing consumer behaviors, and technology. As an industry, we need to optimize our overdraft and interchange income, as well as find new non-interest income opportunities. One opportunity lies within wealth management, or Investment Services.

Thursday, August 31, 2017
Andrew Vahrenkamp

While conventional wisdom seems to suggest that mobile banking will finally end the need for brick-and-mortar locations, our latest Raddon research suggests otherwise.  Andrew Vahrenkamp explains why.

Friday, August 25, 2017
Andrew Vahrenkamp

Many financial institutions are starting to think about future growth in their strategic planning.  As they consider growth opportunities, five big questions have come to the fore.  We’ll look at each in turn, but to get all the insights, you’ll have to come to our inaugural Raddon Research Conference this November! 

Thursday, August 17, 2017
Andrew Vahrenkamp

The ubiquity of Internet-capable mobile devices and the evolution of this technology in the banking realm present new challenges and opportunities for financial institutions. As financial institutions continue to make significant investment in mobile banking technology, the industry’s primary imperatives are twofold: Growth and retention.

Thursday, August 3, 2017
Andrew Vahrenkamp

On a regular basis, experts of all sorts take to the media to chastise “the kids” for being immature and frivolous. To hear them tell it, Millennials are destroying the very fabric of civilization.  When not mocking them for participation ribbons (of which, as a Gen X kid, I have a vast collection), the experts are blaming Millennials for not saving enough, for spending uncontrollably, and for not adequately considering their future. 

Thursday, July 27, 2017
Greg Ulankiewicz

After years of sales and lending growth, the auto party looks to be winding down; and the auto arena as a whole appears rife for disruption, with potentially profound implications for financial institutions over the near, mid and long term. 

Wednesday, July 19, 2017
Jane Handel

Although the number of credit unions is steadily declining, assets in both loans and deposits are growing at good rates, suggesting that the industry is still viable.

Tuesday, July 11, 2017
Marcus Rothaar

Small businesses that use community-based financial institutions are typically more loyal – and exhibit higher levels of satisfaction – than those that use larger national banks, according to Raddon Research Insights data. While many small businesses that use community-based institutions are likely to recommend their institution to others, mega-banks still dominate the small business market. Communication of capabilities is one way community banks and credit unions can help boost future market share.

Tuesday, June 27, 2017
Patrick Bator (Retired)

The banking industry continues to look for more precise uses of data to know and better serve consumers. As part of Raddon’s mission to study demographics and consumer behavior patterns, including product usage and spending habits, we regularly look at consumers’ future financial goals.

Thursday, June 8, 2017
Bill Handel

While the election in November and resulting change in administration has been polarizing politically, it has simultaneously triggered a degree of enthusiasm among investors, consumers and small businesses.  This optimism is not seemingly driven by improvement in current economic activity, but instead seems to reflect a sense of greater optimism for the longer term. 

Thursday, June 1, 2017
Marcus Rothaar

Small business optimism entered 2017 at levels not seen in more than a decade.  According to the National Federation of Independent Business’s (NFIB) Small Business Optimism Index, the December 2016 index score of 105.8 was an increase of 7.4 points above the November measurement (the NFIB scores are based on a 1986 average score of 100).  The large jump was driven by significantly more business owners expecting “better business conditions”.

Wednesday, May 17, 2017
Patrick Bator (Retired)

The home equity lending market has been a difficult one since the 2008 housing market correction. It has taken almost a decade for the market to show some signs of resurgence. Now, both lenders and borrowers are more optimistic about offering and using home equity credit products.

Thursday, May 11, 2017
Andrew Vahrenkamp

Eighty-four percent (84%) of American consumers own some type of credit card, according to our latest Raddon Research Insights study (Lending Insights: Promoting Growth in a Challenging Lending Environment).  It is the only loan product, besides student loans, that has not seen diminished usage since the Great Recession.