Sam Sawatzky (aboutme) is a technologist at MCC - an international relief and development agency. While responsible for many aspects of IT, he takes a particular interest in Messaging and Collaboration.
	Julia Weisman (twitter) is the Community Manager of SocialBizUG.org. She strives to support the IBM Collaboration Solutions community by providing resources and information to user groups and their members.Julia would love to connect with technical authors who wish to have more presence on SocialBizUG.org. Contact her at julia.weisman@wispubs.com.
	Sarah Cenedella (twitter) is a Senior Director at WIS. Her responsibilities include overseeing the strategic direction of SocialBizUG.org and the Global WebSphere Community. Sarah has been managing publications, conferences, and communities in the IBM and SAP markets for more than 12 years. Contact Sarah at sarah.cenedella@wispubs.com.
	Stephen Ives (twitter | company) is a co-founder and Chairman at Teamstudio.  He is responsible for product strategy and product management for Teamstudio’s Unplugged mobile product line. He has involved with mobile startups since 2000 when he founded Trigenix, a mobile software company which was subsequently acquired by Qualcomm Inc.
	Joyce Davis (blog | twitter | linkedin) is community manager for IBM in the Collaboration Solutions or “Lotus” division. I help bring together clients, business partners and IBMers to share their knowledge and collaborate. I’ve “bled yellow” since 1983 when I used Lotus 1-2-3 version 1A for DOS to manage the WW Technical Education course schedule as an IBM co-op. (I was an infant, of course.) I joined Lotus full-time in 1993. I’ve worked in MANY different roles at IBM over the last 18 years including technical support, people management, project management, communications, program management and now community management. I’m a mom, wife, flutist, Apple fangirl, and social network addict. Although I wasn’t born in Austin, I got here as fast as I could about 35 years ago.

• What are we excited about?
• Mitch Cohen asked about tablet use  - what devices will you be taking/using?

• How did the site come about?
• How long has it been serving this community?
• Who are WIS?

• Why the new URL?
• What has changed between lotususergroup.org and socialbizug?
• What are the aims of the revamp?
• Who has been involved in the new site?
  • Turtle Partnership
  • London Developer Coop
  • Connectria
• Is IBM behind the effort?
• What do you hope will be the results?
• What has the feedback been like so far?
• What does a Community Manager do?
• How can people get involved?
• Do you plan to move other communities (WebSphere etc) to Connections as well?

• What’s the latest with Unplugged?
• You’ve created a new Unplugged project on OpenNTF called Unplugged XPages Controls - what’s that all about?
• What’s happening with Project Dragonfly - the project you talked about last time on TWiL?
• What new stuff are you going to be showing at Connect next week?

• Social Connections V announced - Zurich, 28th June 2013
• Kudos Analytics
• IBM reports 4Q12 and 2012 full year results - Lotus up 3% year-on-year

	Louis Richardson (blog | twitter | company) serves as a WW Social Business Evangelist for IBM. In his role he has conversations with companies regarding the value of incorporating social in their organizations. He’s a frequent conference speaker and shares his presentations and messages externally using Slideshare and YouTube
	Mitch Cohen (blog | twitter) Manages a global deployment of Notes & Domino, Sametime, Connections, and Quickr, and roots for the NY Giants and the NY Mets
	Colleen Burns (blog | twitter | linkedin) leads Influencer Relations for IBM Social Business, working with and listening closely to social business experts and thought leaders.
	Joyce Davis (blog | twitter | linkedin) is community manager for IBM in the Collaboration Solutions or “Lotus” division. I help bring together clients, business partners and IBMers to share their knowledge and collaborate. I’ve “bled yellow” since 1983 when I used Lotus 1-2-3 version 1A for DOS to manage the WW Technical Education course schedule as an IBM co-op. (I was an infant, of course.) I joined Lotus full-time in 1993. I’ve worked in MANY different roles at IBM over the last 18 years including technical support, people management, project management, communications, program management and now community management. I’m a mom, wife, flutist, Apple fangirl, and social network addict. Although I wasn’t born in Austin, I got here as fast as I could about 35 years ago.

• Who’s presenting?
• Where/when?
• Pardon The Interruption
  • What is it?
  • Who is on the panel?
  • Who had the idea? When? Why?
  • What do you mean by “audience driven”?
  • What are you hoping to get out of the session?
• Talking of sessions:
  • There are a number of ways for people to access session data
  • SocialBizOnline is a tool built specifically for Connect 2013 attendees.  Once you register - you get a password.
  • Mat’s unofficial DB
  • Will sessions be video’d, shared?  Is there streaming this year? http://www.livestream.com/ibmsoftware
• Social Media at Connect
  • What are the hashtags?  
    • #IBMConnect is the official conference hashtag -- oh but there’s more!
    • You’ll want to also know #ICTweetUp for TweetUps
    • And #IBMChamp - We are planning a game for attendees to meet champions. Post photos with champions on Twitter using #IBMConnect and #IBMChamp hashtags to play. Follow #IBMChamp on Twitter for clues.  You can check in with one of our IBM Champions - Brian ONeil - http://www.linkedin.com/in/oneillbp311
  • How can people follow along?
    • Certainly follow us on Twitter -- @IBMConnect and Facebook -- IBMSocialBiz
    • Be sure to visit our blog - ibm.com/blogs/socialbusiness --We’ve got a good balance of thought provoking pieces -- like Louis’ recent blog - times they are a-changin’  to some more fun ones, like Kathy Brown’s Geek Challenge.  And you’ll continue to see that throughout the conference.
    • SocialBizEvents Flickr photo group: Join group & share photos: flickr.com/groups/socialbizevents/
    • Official Flickr SocialBiz conference photostream: View at www.flickr.com/photos/socialbiz
    • Instagram: Upload photos and view photos - using #IBMConnect
    • Pinterest: http://pinterest.com/ibmsoftware/social-business/
• BoFs
  • List was announced recently - available on the Session Preview Tool
• Welcome party
  • Scheduled for both solution showcase and poolside
  • Sounds exciting, especially for vendors!
• Social Cafes
  • Will these be happening this year?
    • Yes, we’ll have two social cafes. One on the main showcase floor, and the other outside the registration area in the Dolphin lobby.
    • Social hosts will answer questions, help drive social business conversations and encourage people to participate in the available online platforms.
    • SocialBizUG.org will be set up to help promote the site and encourage registration and profile creation.
    • Don’t forget Social Buzz!  Everyday from 10 - 3 we will have scheduled informal chats - led by our Champions and social business experts -- on a variety of topics.  Joyce will be talking about Community Manager best practices -- and Colleen will be hosting a discussion with the IBM Redbook thought leaders about blogging.
• Certification
  • Free/Reduced certification Here’s what I know: http://www-03.ibm.com/certify/news/lt_ibmconnect2013.shtml
  • How do people book etc? It’s first come, first served. Tweet @ICSEducation with specific questions.

• Updated lotususergroup.org site - socialbizug.org
  • Based on Connections 4.0
  • Common site that all User Groups can use and share
  • Joyce, how did this come about?
  • Is IBM involved?
  • What are your hopes for this effort?

	Per Henrik Lausten (blog | twitter | company) is an independent consultant with his own one-man company in Denmark. He is working with XPages, Lotus Notes and Lotus Domino development and administration based on experience with Lotus Notes/Domino since 1997. He is chairman of the board at NotesNet.dk, member of the board at DanNotes and member of the board at OpenNTF.  He is a 2013 IBM Champion for IBM Collaboration Solutions.
	Mat Newman (blog | twitter | company) is the Director of Education for ISW, an IBM Premier business partner in Australia, who are IBM ICS and IBM Websphere ANZ Business partner of the year award winners.  ISW are also the folks behind WildFire! and Kudos Badges.  An IBM Notes user since 1992, Mat is an IBM Champion for Collaboration Solutions, owner of the coolest YELLOW suit around, who by day educates Users, Administrators and Developers on IBM Software and spends his spare time keeping a bunch of people amused while they organise AusLUG.
	Bill Malchisky (blog | twitter | company) is an IBM Champion for Collaboration Solutions 2013, bringing 20 years of global Lotus consulting experience in regulated verticals along with business prowess to his sessions. He has presented at over 20 ICS/Lotus focused conferences, including Lotusphere. Previously, Bill has been published in THE VIEW journal, CLiPpings, co-authored two IBM Redbooks on Linux, plus worked with Lotus Education to re-vamp the Domino 8.5 Admin certification exam track. A thirteen year loyal business and design partner, he provides services to Fortune 1000 firms, SMB, and governments. Finally, he maintains a Lotus and Linux focused blog as well.

• Congrats to all of our guests on their awards - much deserved

• Just 20 days to go...
• Who’s got sessions?
• Sounds as though the Lotusphere section of the agenda is much the same as previously?
  • Best practices, Show and Tell etc are all there and all look strong?
  • Any sessions you’re really looking forward to?
  • Meet the Speakers
• Announcements and trends.  What do we think we’ll hear about?
• What social events do we know are taking place?
• Tips for first timers at the event
  • Read Andy Donaldson’s *essential* guide to (ah-hem) IBM Connect
• Hidden Treasures

• OpenNTF contest
  • 4th XPages dev contest ended Dec 2. Winners: http://www.openntf.org/blogs/openntf.nsf/d6plinks/BELT-92XKEB
• Kudos Badges now supports mobile Connections app

Alan Hamilton (blog | twitter) is Director of Services at Seric Systems, an IBM Business Partner who delivers IBM hardware and software solutions by day and social business fan by night

• List available at https://www-304.ibm.com/connections/blogs/socialbusiness/entry/2013_ibm_champions_for_collaboration_solutions
• Announced by Joyce on the December Community call
• 76 selected
• Some of the newcomers... Alan Hamilton, Keith Brooks,  Brian O'Neill, Dennis  Rot, Friso van den Berg, Mark Calleran, Tim Clark, Tony Holder etc.
• Congrats to all selected!

• Now available for download
• What are we excited about? (new theme, embedded experience, new iNotes UI etc?)

• 30th November 2012, Amsterdam, IBM Forum
• Mat and Alan attended... What did you think?
• What were the key sessions for you?
• Mat, as a first timer, what did you think of a Connections and SocialBiz specific LUG?
• What were the key takeaways?
• Would you attend again?
• Session presentations now available at http://www.slideshare.net/soccnx. Video to follow soon.
• Those that attended, please fill in the survey!

• Session acceptance/rejections sent out
• More details starting to be made available
  • Session Preview tool
• Excited yet?
• Where do we think party will be?

• LotusLive renamed as na.collabserv.com.  Community call suggested that this was down to customers wanting to white-label service.
• Ed flags XWork Server changes to come in 2013
• Alan has joined TWiL team to help with publishing podcast.  Thank goodness!

	Handly Cameron (blog | twitter | company) is a Technology Manager leading mobile and social solutions at Prolifics. He has recently been focused on building mobile solutions with IBM Worklight and integrating them with Connections and Portal.
	Sharon Bellamy (blog | twitter | company) is Social Business Architect at Collaboration Matters - working with all ICS products but especially Connections and WebSphere - iSeries fan girl and friend of Mat Newman :)

• So what’s been going on? (lets go round the table and talk about highlights from the past few months - Olympics, !LoLA, Connections 4.0 etc)
• CollaborationToday

• Call for abstracts just closed
  • Who’s submitted?
  • Can you write 400 slides in 31 days?
• New tracks
• What do we think will be main changes from LSes past?
• Darren - there was some suggestion you weren’t going this year?
• Where will party be?
• Will attendance be up or down?
• Will atmosphere change?

• What are we hoping for?

• What are key new features?
• Which companies have upgraded?
• How do we feel about Connections Mail?
• New mobile apps
• VSee
• Notes plugins

• 30th November 2012, Amsterdam, IBM Forum
• 180 to attend, just 7 spaces remain!
• Agenda available

• Breaking news: New Social Business Toolkit announced at DNUG this morning.
• If we have time, we can shout out about the Social Business Futurecast, but it is happening in 3 hours, so will be in the past by the time people listen (replay is on YouTube).

	Niklas Heidloff (blog | twitter | OpenNTF blog) is is an architect in the IBM Lotus Domino development team and leads IBM's engagement in OpenNTF including XPages.info.
	Warren Elsmore (blog | twitter) is both an IBM and Symantec Champion and a world-wide conference speaker. For almost ten years, he’s spoken at IBM conferences and been involved in the organisation of numerous European user group conferences for up to 400 delegates. His own event, UKLUG, annually attracts around 300 people from all over Europe, and on top of all of this is an artist in LEGO bricks.
	Christian Guedemann (blog | twitter) is the leader of WebGates IRS (Innovation, Research and Standards) Team. He loves Lotus Domino, JAVA und all the new Stuff that has come with XPages. He is since Version 2.0 active in developing lotus/domino solutions. Christian is father of 3 Kids and work with his hole family also in the local church and leads there several projects.

• What are you exhibiting?
• How many bricks?
• How much time?
• How did you get it to the venue?
• How much does your hobby/addiction cost? ;-)

• What is it?
• Why does OpenNTF run the contests?
• How is this one (the 4th) different to previous development contests?
• First contest to target Connections development. Why?
• If developers don’t have Connections available today, what can they do?
• MyWebGate was one of the winners of the last contest:
  • What are the benefits of entering the contests?
  • What entries have you submitted previously?
  • Why did you enter?
  • Why opensource?
• Who is sponsoring this contest?
• What are the prizes?
• Blog posts on creating XPages controls and apps
  • by Declan Lynch on Controls and on Applications
  • and Niklas

• London, Edinburgh, Manchester, where else but Cardiff?
• When is UKLUG?
• Where is the event being held?
• How many UKLUGs/ILUGs have you run now?
• How many people are you expecting?
• What’s the makeup of the sessions?
• Any other highlights?
• What are you looking forward to?
• How has the LUG scene changed over the past 3-4 years?

• Improved chat history functionality
• Performance on resume when Sametime was in background
• Share your location
• iPad Retina display support
• Manage settings from the native app

Chris Paul (twitter | linkedin) is the Director of User Experience for IBM Collaboration Solutions.

Mat Newman (blog | twitter | company) is the Director of Education for ISW, an IBM Premier business partner in Australia, who are IBM ICS and IBM Websphere ANZ Business partner of the year award winners.  ISW are also the folks behind WildFire! and Kudos Badges.  An IBM Notes user since 1992, Mat is an IBM Champion for Collaboration Solutions, owner of the coolest YELLOW suit around, who by day educates Users, Administrators and Developers on IBM Software and spends his spare time keeping a bunch of people amused while they organise AusLUG.

• Tremendous response to the last time we had you on Chris
• That was back in February 2011, seems that a lot as changed since then
  • Mobile even more of a phenomenon (iPad, android tablets finally taking off, MS Surface etc)
  • Ginni Rometty has brought focus on User Design, User Experience and Customer Experience
  • Also looking at new sites that improve customer experience
• Experience Lotus Notes
  • What is it?
  • How did it come about?
  • Why did you see the need?
  • Will these kinds of tips be included in the products themselves as well?
    • e.g. Notes 8.5.4 and Connections 4.0
    • How do you do that without reinventing Clippy? ;-)
  • Lots of well known community people listed
  • What are your plans in the future?
  • Will there be more tips, 8.5.4 Social Edition content etc?
  • Will there be other Experience sites? Experience IBM Connections for example?
  • Mat speak to a lot of customers and end users, can you see this site being popular and well used?
  • Need easy way to access... Already have it! learn.lotus.com/notes
• Changing nature of application access
  • Native apps are the primary access point etc
  • The upcoming IBM Lotus Notes Traveler Android Tablet App is fantastic, how hard is it to try and build a functional app that’s still simple and intuitive?
• How do you manage customer/partner requests?
• The new OneUI theme is garnering a lot of attention
  • Is black and white the new colour? ;-) (especially as MS Office 2013 seems to be going that way as well)
  • Great to see consistency across all the products - can we assume that Sametime and Quickr will go that way at some stage?
  • How do you feel about customer customisations?
• What follows after Project Vulcan?
• Do you ever feel you’ve delivered?
• Designers being social?
  • UX Blog

• Microsoft announces first loss (as a public company)
• Microsoft Windows 8 announced - The Lotus Notes workspace appears in another form
• Microsoft Office 2013 previews available

	Mike McGarel (blog | twitter) is a Collaborative Solutions Developer for Czarnowski Display Services, “XPages marks the spot” in my career right now. All of our new development efforts have been XPages-focused for over a year.  I am Vice President of GRANITE, the Chicago-based ICS user group. I also help out with various community get-togethers such as the Blogger Open at Lotusphere , SkiLUG and the annual Midwest Lotus User Group conference.
	Richard Moy (blog | twitter) is the Managing Director of Phora Group, an IBM Business Partner focused on providing social collaboration solutions to small and mid-size organizations. He is the chief architect of the iPhora Application Framework, Phora Group's social collaboration platform. Richard have been working with Notes and Domino since Notes 3. Richard is one of the co-founding organizers of the Midwest Lotus User Group Conference and past President of the GRANITE Lotus User Group in Chicago. Before starting Phora Group, Richard started Taishan Works, an IBM consulting services organization and was co-founder of ReCor Corporation, a provider of interactive training for IBM and Microsoft products and solutions. At IIT Research Institute, Richard was the lead engineer for the computer simulation team for ten years.  He is a big advocate of open source solutions and the importance of UI design in developing applications.  His current focus is on incorporating responsive design techniques in the development of web applications.
	Merry Berg (twitter | email | organisation) is a Software Specialist for Sauk County in Baraboo, Wisconsin, and works to provide solutions for our local government agencies. Merry attended MWLUG in 2011.

• What is MWLUG, how did it start?
• It is now a fixture in the community LUGs. Was that what you set out to do?
• When is it?
• Where is it?
• There is also a pre-event this year too, right? (Ethical Hacking - check Paul Mooney’s site)
• How is a LUG different from Lotusphere?
• Special hotel rate ends July 25th
• MWLUG 2012 Thrusday Social Event
• Lisa loves to mention the Social track, tell us more!

• Does the name / version really matter?

• Duffbert’s blog post about changes in conferences (http://www.duffbert.com/duffbert/blog.nsf/d6plinks/TADF-8VRPQU) was discussed on TWIL. Are LUGs replacing paid conferences such as the those put on by the View?
  
  Tips (a site, feature, offer, app, gadget etc.):
  
  Darren: Fitbit. IT folks are a sedentary bunch. I use a Fitbit Ultra to guilt me into taking stairs and walking. Great example of a small device and web site integration. Since I got it a few weeks ago I’ve walked over 84 miles!
  Merry: Don’t try to learn XPages on your own - find a training company that can help, particularly around mentoring.  Read the XPages books too!
  Mike:  Obviously, attend MWLUG for great technical/social content. Or another LUG or user group event. (also check out XPages on Stack Overflow)
  Richard:  New to Dojo or Responsive Design, Two great sites to learn about these two technologies, sitepen.com and alistapart.com (also, Notesin9.com for great XPages content)
  Stuart: Social Connections IV, 30th November 2012 in Amsterdam.  New website at socialconnections.info.  For your smartphone/tablets, use a lockscreen image featuring your phonenumber, email and Twitter ID.  Has saved me more than once!

	Femke Goedhart (twitter | blog | company) is a Business Consultant at Silverside, The Netherlands. She specialises in Collaboration, Social Business, Document Management and Workflow solutions. IBM Champion for Collaboration Solutions and enthusiast on all things Social.
	Sharon Bellamy (blog | twitter | company) is a Business Consultant at Applicable, working with IBM Connections implementations and anything WebSphere or Lotus related IBM Champion, iSeries fan girl and friend of Mat Newman.
	Simon Vaughan (twitter) is Deputy IT Director at Cardiff University and an IBM champion
	Lisa Duke (twitter | aboutme | podcast)  is Business Development Manager for Simplified Technology Solutions, Inc. and host of the Get Social Do Business podcast

• Why, where, who for?
• IBM's involvement

Steve Ives (twitter) is Chairman at Teamstudio.  Based in Cambridge, UK, he has previously founded two companies in the mobile space - Trigenix and Taptu.  For the last 12 months he’s been helping to guide the Unplugged mobile offline engine initiative at Teamstudio.

• What is TeamStudio Unplugged?
  • What types of applications can be built on it?
  • What mobile devices are supported?
• What is Project Dragonfly?
• Why the project name?
  • ‘Unplugged Dragonfly, like the world's fastest flying insect - has two sets of wings.  One syncs to Lotus Domino servers, the other to IBM Connections servers, all in the same insect...’
• Why would you invest in this project when IBM already has Connections apps for all the devices? (hoping there are lots of advantages!) - offline
• Why is offline important?
• This is a project rather than a product? What does that mean? Are you community-sourcing?
• What are the timescales?

• One of the winners is bit like IBM Connections

• Officially Notes Travaveler Upgrade Pack 1
• Webinar on 6/21 with Chris Miller, Paul Mooney and Gab Davis
• IBM’s own Open Mic Webcast on 8/14

	Paul Withers (blog | twitter) is Senior Domino Developer at Intec Systems Ltd, a UK Business Partner
	Paul Hannan (twitter | IBM) Software Engineer working with the XPages development team at IBM
	Tim Tripcony (twitter | blog) is a Software Developer for GBS, and laughs in the face of the impossible.
	Jeremy Hodge (twitter | blog | xpagesblog) is a Lotus programmer and occasional admin.

• Where do we think XPages stands today?
• Do customers know about XPages now? Are they asking for XPages apps?
• Do any of you still do non XPages dev?

• Who suggested the idea?
  • The tweet!
  • How did the team come together?
  • The story just gets better!
• Widespread geographically
  • How did that work?
  • How did you communicate and collaborate during the process? (Dropbox, Skype)
• How long did it take to write? (about 12 months)
• Is it difficult to hit such a moving target?
• How did you allocate chapters?
• Why a book?
• What other elements of XPages need the book treatment?
• How come Darren got a mention? ;-)

• Latest OpenNTF development contest closed
  • 21 Controls
  • 9 Applications
  • 34 Contributors, 18 first time

• The joys of “conversions” - Marc Champoux details the trials and tribulations for moving from on-prem Notes to Office 365
  • This would be funny if it weren’t real life
• Notes training on Lynda.com

Today we celebrate the 100th episode of the "This Week in Lotus" podcast hosted by Darren Duke and Stuart McIntyre. Special thanks to NASA for helping us broadcast this show from the moon.

The show runs 3:36 and is best enjoyed while sitting down.



Download links - MP3

	Luis Benitez (blog | twitter) is is one of the Social Software Product Managers for IBM covering IBM Connections Communities, Files & Wikis, Connections on the Cloud and Quickr Domino.
	Handly Cameron (twitter) is an Enterprise Solution Architect with Softchoice, helping customers in the US and Canada use social and collaboration technologies.

• What is it?
• What products are included?
  • Connections
  • Sametime Advanced
  • Sametime Unified Telephony Lite
  • Content Connectors (Filenet/Content Manager)
• Why has IBM created the bundle?
  • Is there a competitive element?
• A price of around $300 per user recommended price has been mentioned
• Will this be appealing to customers?
• Tell us some of the key features?
• Can we see a demo of these?
  • http://www.youtube.com/watch?v=Rw6GedZLpfI
  • http://www.youtube.com/watch?v=XWpPqruj9no
  • http://www.youtube.com/watch?v=dL4Jkn76Juw
• How long does it take to put this kind of thing together?
• Is there any additional integration or technical features, or is it purely a licence bundle?
• Who are the competition now in Social Business?
• Is it principally the traditional Microsoft/IBM rivalry that dominates, or are Jive/Cisco/Citrix the key competition?

• Do we need to see more of this kind of appdev/Social integration?

• Talkwheel - https://greenhouse.lotus.com/plugins/plugincatalog.nsf/assetDetails.xsp?action=editDocument&documentIdÔ3D9458A03904A6852579F00064BD7B
• Blogsy - https://greenhouse.lotus.com/plugins/plugincatalog.nsf/assetDetails.xsp?action=editDocument&documentId=99004BFAF2C17A1D852579FA003021BE
• 3.0.1.1 portlets - https://greenhouse.lotus.com/plugins/plugincatalog.nsf/assetDetails.xsp?action=editDocument&documentId×EC26BFC0E6229F852579F800055063
• Connections Community File Usage Quota Greasemonkey script - https://greenhouse.lotus.com/plugins/plugincatalog.nsf/assetDetails.xsp?action=editDocument&documentId=6264895980CF798E852579E200494893
• @mentions in Connections (and send them an email when mentioned)- https://greenhouse.lotus.com/plugins/plugincatalog.nsf/assetDetails.xsp?action=editDocument&documentId=9BB4F43BEF3DED4C852579C8001E5CF2

Keith Brooks (blog | twitter | aboutme) is CIO of Vanessa Brooks, Inc. an IBM Business Partner, and Director of Services for the SAS Group a Silver Level SugarCRM Business Partner both based in sunny and warm South Florida.  On his blog, Keith discusses the competition, sales, and technical ideas around collaboration and social business solutions. Keith was a co-author of the most recent IBM Lotus Quickr Administration book from Packt publishing. Keith has spoken at Sugarcon, Lotusphere, TheView Admin, MWLUG and various conferences on the subjects of management, social business, collaboration, troubleshooting and competitive situations. Keith volunteers with FIRST Robotics and ITWomen to spread technology to the high school levels and encourage more women engineers for the future.

• Keith has just come back from SugarCon?  How was it?
• What is SugarCRM?  There is LotusLive/SmartCloud integration?
• Is it only cloud based? Or are there appliance/on premise options?
• How does it compare to SalesForce.com?
• What integration is there with IBM products, including Connections?
• Why have you become a SugarCRM partner?
• What’s in it for Notes/Domino BPs?
• What’s in it for Notes/Domino Customers
• iEnterprises were recently acquired by SugarCRM? Where does that fit?

• What is it?
• What's the aim?
• Why has IBM bundled these solutions together?
• What does it compete with?

Jon Scott (twitter) is a freelance educational and ed tech thinker and speaker. Currently he is working within Cardiff University helping to support the roll-out of IBM Connections 3.0.1 and is involved in pedagogic research to engage students, researchers and lecturers in more collaborative ways of working.

• What has Jon been working on? Lecture experience unfulfilled, how to use technology to enrich?
• What would you like to see being provided for students?
• With students taking control themselves, is the faculty causing a barrier the students must overcome?
• Do students get credit for ‘collaborating’? (passing exams is a solitary pursuit after all, isn’t collaborating cheating?)
• 20 years ago, graduates might have needed a knowledge of ‘IT’ (programming, computer internals, basic networking etc)
  • What do those entering the workforce need today?
  • What can students do to make themselves employable?
• What kind of tooling is missing? Could Connections fill the void?
  • Is it intuitive enough?
  • Should there be ‘Connections for Academia’ etc?
• Are the days of the lecture theatre gone for ever?
• With the rise of mobile devices, is are desktop productivity apps still the primary interface?

• What does that teach us?

Mat Newman (blog | twitter | company) is the Director of Education for ISW, an IBM Premier business partner in Australia, who recently won both IBM ICS and IBM Websphere ANZ Business partner of the year awards.  ISW are also the folks behind WildFire! and Kudos Badges.  An IBM Notes user since 1992, Mat is an IBM Champion for Collaboration Solutions, owner of the coolest YELLOW suit around, who by day educates Users, Administrators and Developers on IBM Software and spends his spare time keeping a bunch of people amused while they organise AusLUG.

• Was it easier or harder 2nd time around?
• Biggest LUG in the world? (350 registrations)

• the team behind AusLUG: Adrian Randall, Barry Sanders, John Stockbridge, Karen Hooper, Michael Little, Scott Beattie, Steve Hooper, Terry Boyd and Tony McPhail are all very single minded in this: We want to reach out to as many people as possible and provide an excellent opportunity for them to improve their skills and gain a better understanding of the technology they work with.
• What’s this about the ‘bubble’?
• Is our world really as small as 300 bloggers and maybe 1000 readers?
• So how do we reach those outside the bubble?
• Are LUGs the primary route, or are online activities like LinkedIn groups, Connections communities, Greenhouse, Facebook, Twitter etc as important?
• Is the community still Notes/Domino focused, or are products like Connections and Quickr becoming more key?
• How do we get more ‘outsiders’ to have and use their voices?

	Mac Guidera (blog | twitter) is a Project Manager on IBM’s Social Software Team.
	Simon Vaughan (twitter) is Deputy IT Director at Cardiff University and an IBM champion
	Baan Slavens (twitter) is a Project Manager on the IBM Social Software Team and is responsible for social mobile solutions.

• What’s Connections being used for?
• Will it be rolled out to students as well as staff?
• Is mobile access in demand?  Are Cardiff allowing users to access from mobile?

• What has the take up been like so far?
• What’s coming next?
• Multiple server access
• Profiles integration with address books
• Customisation of apps to fit organisation changes
• Native files access

• As Social Business develops, do we see Connections as becoming more of a development platform?
• Developers need to understand OpenSocial
• Will we see Connections competing with Portal as an integration point for multiple applications

• What’s included?
  • Fixes
  • New features
  • MS IE 9 and Firefox 9 support
  • Redhat Linux 6.1 support
  • Sametime 8.5.2 Proxy support
  • Issue with Chrome duplicate headers also fixed :-)
• Forums/Posts configuration etc
• Was the ‘Super Community admin view’ feature incorporated in this release?
• How is it installed?
• New Update Installer required
• Should all customers upgrade?

• What does it do?
• How is it installed/deployed?
• How does it compare with the Notes plugin for Files?
• Can you upload multiple files?
• Does it obey quotas etc?
• Can you have multiple Connections servers configured?
• drag and drop of files into Connections files
• Video by Luis Benitez

• What are the highlights?
• When will it be available?
• Which features are you most excited about?