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	<title>Todd Pinkerton</title>
	
	<link>http://www.toddpinkerton.com/blog</link>
	<description>have you tried turning it off and on again?</description>
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		<title>Social Media Guru</title>
		<link>http://feedproxy.google.com/~r/toddpinkerton/~3/pA3VKcjBe-A/</link>
		<comments>http://www.toddpinkerton.com/blog/2009/10/16/social-media-guru/#comments</comments>
		<pubDate>Sat, 17 Oct 2009 00:09:03 +0000</pubDate>
		<dc:creator>todd</dc:creator>
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		<guid isPermaLink="false">http://www.toddpinkerton.com/blog/?p=80</guid>
		<description>I&amp;#8217;m now available for consulting engagements as a Social Media Guru.  The video below should explain everything you need to know to get started, provided I have the time to even get back to you.</description>
			<content:encoded><![CDATA[<p>I&#8217;m now available for consulting engagements as a Social Media Guru.  The video below should explain everything you need to know to get started, provided I have the time to even get back to you.</p>
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		<title>Google Juice – Now With Artificial Flavor</title>
		<link>http://feedproxy.google.com/~r/toddpinkerton/~3/wcf2L4N2y_w/</link>
		<comments>http://www.toddpinkerton.com/blog/2009/09/28/google-juice-now-with-artificial-flavor/#comments</comments>
		<pubDate>Tue, 29 Sep 2009 01:44:13 +0000</pubDate>
		<dc:creator>todd</dc:creator>
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		<category><![CDATA[tech]]></category>

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		<guid isPermaLink="false">http://www.toddpinkerton.com/blog/?p=75</guid>
		<description>You probably know how google works.  Count the inbound links to your page; the more links, the higher the pagerank.  It&amp;#8217;s more complicated than that, but that&amp;#8217;s the basic idea behind the gajillion-dollar company that is Google. That, and something about advertising.
You may not be aware of the &amp;#8216;nofollow&amp;#8217; link attribute, which lets website owners [...]</description>
			<content:encoded><![CDATA[<p>You probably know how google works.  Count the inbound links to your page; the more links, the higher the pagerank.  It&#8217;s more complicated than that, but that&#8217;s the basic idea behind the gajillion-dollar company that is Google. That, and something about advertising.</p>
<p>You may not be aware of the &#8216;nofollow&#8217; link attribute, which lets website owners tell Google, &#8220;I do not trust this link on my page.&#8221; Google sees this, and doesn&#8217;t count that link toward the page&#8217;s pagerank.  Again, that&#8217;s the general principle.</p>
<p>There is hot debate around whether this nofollow link ttribute should be used or not. Some argue that yes, using nofollow keeps spammers from creating junk links on your site &#8212; link in the comments to this blog, or a message form. Without a way to discount user-generated links, those forums and blogs could be abused to the point of being unusable.  But take away the benefit of the spam, and (the theory goes) the spammers will stop targeting your site.</p>
<p>On the other hand, some say that nofollow is abused by big sites to effectively collect Google juice and boost their own pagerank, then refuse to share the love by &#8216;nofollowing&#8217; all outbound links from their site &#8212; trusted or not.  For example, many bloggers link to sites like Stumbleupon and Twitter, but those sites (and others) have taken the policy to nofollow amy user-submitted url.  So the large sites implementing this policy benefit from all the inbound links to their site, but don&#8217;t give anyone they link to the same credit.</p>
<p>I&#8217;m more in the latter camp than the former, and think nofollow is pretty lame. Then again, I&#8217;m not fighting spammers all day.</p>
<p>But more than just &#8216;nofollow is lame&#8217;, I&#8217;ll go out on a limb and say &#8220;google is lame&#8221;.  The count-inbound-links algorithm that is Pagerank is susceptible to these kind of spam attacks, and nofollow is a band-aid on top of that. Google is basically saying, &#8220;the number of links to a site is a good indicator of the site&#8217;s relevance; except when its not.&#8221;  By obeying the nofollow attribute, Google then puts the power to decide which links are relevant and which aren&#8217;t in the hands of every website owner.  This is either brilliant or incredibly naive , I&#8217;m not quite sure.</p>
<p>I suggest that whoever figures out how to do this &#8212; using not just the number of inbound links, but somehow figuring out their quality in a fair and transparent way &#8212; has an opportunity to take on Google search.  You hear that, Bing?</p>
<p>To further spur discussion, I like this page which suggests a policy of <a title="nofollow reciprocity" href="http://www.inverudio.com/programs/WordPressBlog/NofollowReciprocity.php">nofollow reciprocity</a>. What&#8217;s good for the goose is good for the gander, right?</p>
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		<title>the unforgiving blogosphere</title>
		<link>http://feedproxy.google.com/~r/toddpinkerton/~3/Z6jxw-qLQK0/</link>
		<comments>http://www.toddpinkerton.com/blog/2009/04/29/the-unforgiving-blogosphere/#comments</comments>
		<pubDate>Wed, 29 Apr 2009 23:15:41 +0000</pubDate>
		<dc:creator>todd</dc:creator>
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		<guid isPermaLink="false">http://www.toddpinkerton.com/blog/?p=68</guid>
		<description>There&amp;#8217;s an old saw that goes something like, 
&amp;#8220;On the interwebs, nobody knows you&amp;#8217;re a dog&amp;#8221;.  
Or in my case, a lazy dog with poor grammar.  What I&amp;#8217;m trying to say is, &amp;#8220;blogging is hard!&amp;#8221; and I haven&amp;#8217;t done much of it lately. 
Which makes me wonder, maybe there is something to this microblogging / twittering stuff [...]</description>
			<content:encoded><![CDATA[<p>There&#8217;s an old saw that goes something like, </p>
<p><strong>&#8220;On the interwebs, nobody knows you&#8217;re a dog&#8221;.  </strong></p>
<p>Or in my case, a lazy dog with poor grammar.  What I&#8217;m trying to say is, &#8220;blogging is hard!&#8221; and I haven&#8217;t done much of it lately. </p>
<p>Which makes me wonder, maybe there is something to this microblogging / twittering stuff after all. It&#8217;s human nature to be lazy, and maybe people will be more likely to write or &#8220;create content&#8221; as they say if the threshold for writing is lower. This flies in the face of my &#8216;twitter is dead&#8217; assertion, we&#8217;ll see which side wins ou. </p>
<p> </p>
<p>I also have a problem with staying on topic. I tend to write about web development here, and I feel a little weird whenever I veer away from that. Know your audience, and all that. But lately I&#8217;ve just been working, and watching the economy blow up, and haven&#8217;t had anything interesting to say.  Or anything I thought was interesting, anyway.  I&#8217;ll spare you my <a title="poutine recipe" href="http://www.foodtv.ca/recipes/recipedetails.aspx?dishid=8697">poutine recipes</a> and holliday photos.</p>
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		<title>How to Dilute Your Brand in 3 Easy Steps</title>
		<link>http://feedproxy.google.com/~r/toddpinkerton/~3/L2qh5kXJslY/</link>
		<comments>http://www.toddpinkerton.com/blog/2008/12/06/how-to-dilute-your-brand-in-3-easy-steps/#comments</comments>
		<pubDate>Sat, 06 Dec 2008 18:48:56 +0000</pubDate>
		<dc:creator>todd</dc:creator>
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		<category><![CDATA[innovation]]></category>

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		<guid isPermaLink="false">http://www.toddpinkerton.com/blog/?p=58</guid>
		<description>I picked up my usual box of Frosted Flakes cereal at the grocery store this week, when I noticed the giant GUITAR HERO FREE TOY INSIDE! promotion.  The picture took up half of the box cover, with the Guitar Hero brand featured prominently.  I figured hey, they must be doing really well, to promote their [...]</description>
			<content:encoded><![CDATA[<p>I picked up my usual box of Frosted Flakes cereal at the grocery store this week, when I noticed the giant GUITAR HERO FREE TOY INSIDE! promotion.  The picture took up half of the box cover, with the Guitar Hero brand featured prominently.  I figured hey, they must be doing really well, to promote their games to such a mass-market audience like&#8230; like everyone who buys cereal.<a href="http://www.toddpinkerton.com/blog/wp-content/uploads/2008/11/flakes_guitar_hero.jpg"><img align="left" class="size-medium wp-image-60 alignleft" title="flakes_guitar_hero" src="http://www.toddpinkerton.com/blog/wp-content/uploads/2008/11/flakes_guitar_hero.jpg" alt="" width="171" height="279" /></a></p>
<p>So when I got home and opened the box, you might say I was a little disappointed. That&#8217;s a bit of an understatement.  I was a bit more, WHAT THE FUCK WERE THEY THINKING.  This game is possibly the biggest turd to ever come out of a box of cereals, and that&#8217;s including the short-lived &#8220;Turd Crispies&#8221;.</p>
<p>First, its in some weird clunky wrist-watch form factor. Maybe 5-year-olds like that, whatever. Not a major gripe, just&#8230; whatever.</p>
<p>Second, the &#8216;game&#8217; consists of a tiny LCD screen with a few sprites representing musical notes your character is supposed to catch. They &#8216;move&#8217; by disappearing from on position and re-appearing in a nearby position. This is the basic principle behind video games and motion pictures, but in this instance there are exactly 3 positions for the notes to appear in. Nobody is fooled into thinking these things are moving &#8212; they&#8217;re just blinking back and forth. This is 1981 technology here folks, re-implemented for the millionth time for the brand of the week. So not only is it not &#8216;good&#8217; , its not even a decent attempt at making something worth keeping out of the trash can.</p>
<p>Third &#8212; and this really pisses me off &#8212; is that whoever in Guitar Hero Inc that greenlighted this thing should be fired, then shot. Why, you ask? Wait for it&#8230; there&#8217;s no sound.  That&#8217;s right folks, the company and the game that &#8217;s all about rocking out, makes toys WITHOUT SOUND.  WTF, d00d.</p>
<p>Ok, so its a cheap plastic game with the Guitar Hero logo slapped on it. What&#8217;s wrong with that?</p>
<p>I&#8217;ll tell you what&#8217;s wrong. Millions of people who have never played your game, maybe never even heard of it, are going to experience this lame cracker-jack prize. And its going to suck, and that suck will be forever associated with your brand and your product. None of them will think to themselves, &#8220;hey this Guitar Hero cereal prize is a piece of crap, but let&#8217;s plonk down $100 for the Playstation version!&#8221;</p>
<p> </p>
<p>Now, maybe this is MTV&#8217;s fault &#8212; they bought Harmonix (creators of Rock Band) in 2006. Or maybe the blame lies with Activision, who acquired the Guitar Hero name. Either way, if they keep up the shoddy marketing, Rock Band will be a has-been in no time, as the cool kids who propelled the game to stardom move on to something else.  </p>
<p>Maybe the owners (MTV, Activision) are ok with that. Maybe that&#8217;s the whole idea &#8212; the 5-year-old-kid-with-a-playstation market is probably a lot bigger than the hipster market, and they just want to sell more games. But what about the makers of Guitar Hero, Harmonix?   If Guitar Hero was your baby, how would feel?</p>
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		<title>Financial crisis is about psychology, not economics*</title>
		<link>http://feedproxy.google.com/~r/toddpinkerton/~3/XvdKntb-aDc/</link>
		<comments>http://www.toddpinkerton.com/blog/2008/10/07/financial-crisis-is-about-psychology-not-economics/#comments</comments>
		<pubDate>Tue, 07 Oct 2008 21:05:16 +0000</pubDate>
		<dc:creator>todd</dc:creator>
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		<category><![CDATA[events]]></category>
		<category><![CDATA[philosophy]]></category>

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		<description> Dan Ariely, behavioral
economist


 
*ok, so maybe it&amp;#8217;s still partly about economics. But a recent talk by Dan Ariely shed some light on the quirky, human aspects of our financial decision-making. 
A few days ago I saw Dan Ariely speak at MIT as part of the Media Lab&amp;#8217;s Center for Future Banking.  The Center is sponsored by major [...]</description>
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<dt class="wp-caption-dt"><a href="http://www.toddpinkerton.com/blog/wp-content/uploads/2008/10/pressthumbnail.jpg"><img class="size-medium wp-image-43" title="Dan Ariely" src="http://www.toddpinkerton.com/blog/wp-content/uploads/2008/10/pressthumbnail.jpg" alt="Dan Ariely, behavioral economist" width="85" height="128" /></a> <span style="line-height: 17px;">Dan Ariely, behavioral</span></dt>
<dt class="wp-caption-dt"><span style="line-height: 17px;">economist</span></dt>
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<p> </p>
<p>*ok, so maybe it&#8217;s still partly about economics. But a recent talk by Dan Ariely shed some light on the quirky, human aspects of our financial decision-making. </p>
<p style="text-align: left;">A few days ago I saw <a title="Dan Ariely at Wikipedia.org" href="http://en.wikipedia.org/wiki/Dan_Ariely">Dan Ariely</a> speak at MIT as part of the Media Lab&#8217;s <a href="http://cfb.media.mit.edu/">Center for Future Banking</a>.  The Center is sponsored by major banks like Bank of America,  so in that context Ariely spoke about his research and how it relates to the current financial problems we&#8217;re facing. </p>
<p style="text-align: left;">Ariely is known as a &#8216;behaviorial economist&#8217;, which is to say he studies how people relate to money.  I&#8217;ve been following his work for a few years now, but recently he&#8217;s been getting a lot more attention for his book <a href="http://www.predictablyirrational.com/">Predictably Irrationa</a>l and regular NPR radio series. </p>
<p>So Ariely&#8217;s big thesis is that we incorrectly assume people behave rationally, always acting in their own self  interest and maximizing their personal gain. As a society we enact policies that assume these economic principles.  For example, we increase penalties as crimes get bigger, because we assume people will weigh the risk vs. reward and decide the increased jail time is not worth the payoff. </p>
<p>But reality is different. People do not always behave rationally, especially when money is involved.  And here is where we get to the current events surrounding the ongoing financial meltdown.  </p>
<p><span id="more-40"></span></p>
<p>Ariely&#8217;s experiments show that people will cheat or steal, but how much they steal is not determined by external factors as much as it is upon our own self-image.  We steal as much as we can as long as we can look ourselves in the mirror.  As much as we can rationalize, as much as we can justify stealing that is how much we will.  </p>
<p>One experiment involved having participants complete a quiz, and then self-report the number of completed answers.  The participant was then paid $1 for each answer.  It was obvious one could cheat; the question was, would they and how much? </p>
<p>The control group averaged 4 completed questions, worth $4.  The test group averaged $7, implying that they self-reported 3 more questions than they actually deserved.  Test subjects were also more likely to cheat if someone (an actor) obviously cheated from the start &#8212; they would just follow his lead and cheat in the same fashion, as if the actor was validating their actions.  </p>
<p>Another test tried substituting tokens instead of cash.  The idea was to see if people are more likely to steal if they are stealing things that do not remind them directly of the monetary value of what they are stealing. Tokens, credit card numbers, etc. As it turns out, Ariely&#8217;s experiment shows that people are more likely to steal the tokens &#8212; which they can exchange for cash just a few feet away &#8212; than they are to steal the cash directly.  It is more abstract, we can rationalize it to ourselves easier, and we can deny that it is really stealing anything of value.  </p>
<p>How this applies to Wall Street is pretty obvious. Take executive compensation, and the back-dating of stock options.  Stock isn&#8217;t real money (although it can be sold immediately and electronically for cash in your bank account), so that becomes easy to rationalize.  Stock options aren&#8217;t even stock, they are a &#8216;right&#8217; to purchase, so that is even easier to rationalize as a non-valuable good.  And in the case of back-dating options, we&#8217;re not even talking about executives stealing or giving themselves more of those &#8212; just changing the dates around a little.  In this light, we can see how executives who engage in this illegal practice can justify and defend these actions as &#8220;not really stealing&#8221;.</p>
<p> </p>
<p>Other psychological links to the financial world: </p>
<ul>
<li>People want to see the banks that made poor lending decisions suffer &#8212; even if it means they have to hurt themselves (by paying) in the process. </li>
<li>Business students are taught how important diversification is, and yet still concentrate a lot of their own worth into their own company&#8217;s stock &#8212; like Bear Sterns, which later collapsed.</li>
</ul>
<div>Read more about Arlely and his research on the <a title="Predictably Irrational" href="http://predictablyirrational.com">Predictably Irrational site</a>, or get the book at <a title="Predictably Irrational at Amazon.com" href="http://www.amazon.com/gp/redirect.html?ie=UTF8&amp;location=http%3A%2F%2Fwww.amazon.com%2FPredictably-Irrational-Hidden-Forces-Decisions%2Fdp%2F006135323X%3Fie%3DUTF8%26s%3Dbooks%26qid%3D1223410616%26sr%3D8-1&amp;tag=amafonecom-20&amp;linkCode=ur2&amp;camp=1789&amp;creative=9325&quot;&gt;Predictably Irrational&lt;/a&gt;&lt;img src=">Amazon</a>. </div>
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		<title>The Tweet Shall Inherit the Earth</title>
		<link>http://feedproxy.google.com/~r/toddpinkerton/~3/c90qSXM5AN4/</link>
		<comments>http://www.toddpinkerton.com/blog/2008/08/14/the-tweet-shall-inherit-the-earth/#comments</comments>
		<pubDate>Fri, 15 Aug 2008 03:07:07 +0000</pubDate>
		<dc:creator>todd</dc:creator>
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		<description>I hate talking about Twitter. Everyone has their opinion &amp;#8212; &amp;#8220;Twitter will be such a hit it will absorb Google&amp;#8221;, or &amp;#8220;Twitter is a flash in the pan only used by web 2.0-type techies&amp;#8221;. So to blog about Twitter really doesn&amp;#8217;t make me very happy.
But.
I think there is a bigger conversation to be had. A [...]</description>
			<content:encoded><![CDATA[<p>I hate talking about Twitter. Everyone has their opinion &#8212; &#8220;Twitter will be such a hit it will absorb Google&#8221;, or &#8220;Twitter is a flash in the pan only used by web 2.0-type techies&#8221;. So to blog about Twitter really doesn&#8217;t make me very happy.</p>
<p>But.</p>
<p>I think there is a bigger conversation to be had. A conversation which is only a little bit about Twitter.  Bear with me.</p>
<p>Twitter is often referred to as &#8216;a micro-blogging platform&#8217;. Users are asked the simple question, &#8220;What are you doing right now?&#8221;.  The answers are as varied as the people that use it. From the mundane (&#8220;eating lunch&#8221;) to the useful (&#8220;eating lunch at http://localcafe.com ; try the reuben!&#8221;)  Users &#8216;follow&#8217; other users, whether they are friends or just good tweeters who post interesting content.</p>
<p>Now, why is twitter so popular? And here is where it gets interesting:</p>
<p>Twitter is popular precisely because it asks so little of its users.</p>
<p>To maintain this blog (which I do a terrible job of, even when I&#8217;m trying) takes quite an effort. I need to host my blog somewhere, I need to choose a layout and title, categories etc. And then I need to think of something interesting to write about, and write an article. I usually have to research links to related content I want to include in my post. I&#8217;d say I spend about 30 minutes on every entry I write &#8212; which is probably why I don&#8217;t write too many.</p>
<p>But Twitter&#8230;</p>
<p>Twitter users contribute because they don&#8217;t have to do too much.   Participating in Twitter takes next to no effort &#8212; just write one line. In fact, that&#8217;s about all you can do. But over time, you get better at creating interesting content because you see other people do it (those people you follow). And you can respond to other tweets, which is much more direct than commenting on a blog.</p>
<p>So what is the bigger picture here? If you have a web property &#8212; a &#8217;social network&#8217;, say, or a dating site, or any app that asks users to contribute anything at all &#8212; find ways to let your users participate with as little effort as possible. Facebook does this with the status message, which is probably the thing I update more than anything else &#8212; simply because it takes 2 seconds and little thought or effort to say what I&#8217;m up to. Its big bang for little effort.<br />
There&#8217;s an old saw about &#8220;2% of the users create all of the content for the other 98%&#8221;.  If you have any interest in getting more users to participate, think about how to make it as easy as Twitter. Let them ask a simple question. Take a poll, post a comment. The less effort involved, the more likely you users are to create something.</p>
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		<title>get it done — managing your projects</title>
		<link>http://feedproxy.google.com/~r/toddpinkerton/~3/czo_WqMa4d0/</link>
		<comments>http://www.toddpinkerton.com/blog/2008/08/02/get-it-done-managing-your-projects/#comments</comments>
		<pubDate>Sat, 02 Aug 2008 19:28:01 +0000</pubDate>
		<dc:creator>todd</dc:creator>
				<category><![CDATA[management]]></category>
		<category><![CDATA[philosophy]]></category>

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	<category>charter</category>
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	<category>projects</category>
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		<guid isPermaLink="false">http://www.toddpinkerton.com/blog/2008/08/02/get-it-done-managing-your-projects/</guid>
		<description>In a typical startup, The Management (even if its just you) often wants to do lots of different things at the same time.  This is difficult, because you have limited time, people, money, and other resources to carry out all these initiatives.  Here are some ways you can get all those projects under [...]</description>
			<content:encoded><![CDATA[<p>In a typical startup, The Management (even if its just you) often wants to do lots of different things at the same time.  This is difficult, because you have limited time, people, money, and other resources to carry out all these initiatives.  Here are some ways you can get all those projects under control.</p>
<p><em>Create a charter for each project.</em> This is a simple 1-page document that simply describes <em>why</em>  you&#8217;re doing this project (the business goals).  It also lists the project&#8217;s Sponsor, the person you go to for money or resources and whose neck is on the line to get this project done. The charter lets everyone on the team know what the project is all about, and is the guiding force in making decisions.  All the work done on the project should support the reasoning in this document.  It also includes success criteria, so the team knows what the desired outcome is &#8212; whether to lower the amount of time spent waiting for customer support, or increasing revenues by providing a new paid service for your users. This should be quantifiable and measurable, so you know whether the project has achieved success.  There is a <a href="http://media.pragprog.com/titles/jrpm/JRPM-Templates.pdf">template with Johanna&#8217;s book</a>, but its more of an outline. I&#8217;ve created a <a href="http://www.toddpinkerton.com/blog/wp-content/uploads/2008/08/project_charter_template.doc">project charter template</a> based on hers, that uses a fictitious project to illustrate the concept. Feel free to use it.</p>
<p><em> Projects are about people</em>. Get to know your team. Also get to know your stakeholders, your sponsor, and identify any champions (those cheering for your project&#8217;s success) and anti-champions (those who want you to fail!).  Spend time understanding what makes these people tick, and what they want. IT projects are different because they involve organizational change, so you need to understand who is affected and how, to smooth the way for your project to be accepted.  You may have built a great product of feature, but what if your internal customers don&#8217;t want to adopt it?<br />
<em /></p>
<p><em>Create a scope statement.</em>  Know (and document) what is in scope for the project, and what is out.  Ensure the team delivers what is in scope &#8212; no more, no less.  In fact, enumerate what is out of scope in your scope statement doc, just to be clear.  If you&#8217;re building a helpdesk application for instance, mention that it DOES include a web interface, but DOES NOT integrate with the legacy system already in place. It&#8217;s very likely that your team will have different ideas about what they expect to be in scope and out.</p>
<p><em>Monitor the health of your projects</em>.  Create a project dashboard, like the one used in the <a title="7 Keys for Project Success paper" href="http://www-935.ibm.com/services/au/index.wss/multipage/bcs/whitepaper/a1006512?cntxt=a1005851">7 Keys for Project Success</a>.   Each week, update it with an objective assessment of your projects on the seven criteria.  For the keys that are &#8216;red&#8217; for your project, create some recommendations to fix the problem. When done right, this dashboard lets you go to your management with solutions, not problems.</p>
<p><a title="Johanna Rothman's Managing Product Development blog" href="http://jrothman.com/blog/mpd/"> Johanna Rothman</a> is a big proponent of these techniques, and I found her book <a title="Manage It! book" href="http://pragprog.com/titles/jrpm/manage-it">Manage It!</a> to reinforce a lot of what I learned in the <a title="Harvard course in IT Project Management" href="http://www.extension.harvard.edu/2008-09/courses/22327.jsp?caller=dce">Harvard Extension course on IT Project Management</a>.  There&#8217;s a lot of nuance to successful projects, but if you can at least do these things at a minimum, you&#8217;ll better your chances of success.</p>
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		<title>from powerpoint to webapp</title>
		<link>http://feedproxy.google.com/~r/toddpinkerton/~3/a9pKqLz-vXk/</link>
		<comments>http://www.toddpinkerton.com/blog/2008/01/01/from-powerpoint-to-webapp/#comments</comments>
		<pubDate>Wed, 02 Jan 2008 01:20:32 +0000</pubDate>
		<dc:creator>todd</dc:creator>
				<category><![CDATA[innovation]]></category>
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		<guid isPermaLink="false">http://www.toddpinkerton.com/blog/2008/01/01/from-powerpoint-to-webapp/</guid>
		<description>In my consulting career, I&amp;#8217;ve been fortunate to see similar problems multiple times &amp;#8212; hopefully, I&amp;#8217;ll learn from each one and not make the same mistakes the next time I encounter that particular situation.  One situation in particular involves a conversation with an entrepreneur, and it goes something like this :
Entrepreneur:  I have [...]</description>
			<content:encoded><![CDATA[<p>In my consulting career, I&#8217;ve been fortunate to see similar problems multiple times &#8212; hopefully, I&#8217;ll learn from each one and not make the same mistakes the next time I encounter that particular situation.  One situation in particular involves a conversation with an entrepreneur, and it goes something like this :</p>
<p><strong>Entrepreneur</strong>:  I have an idea for a web app that will revolutionize the [blank] industry, and make us bajillions!</p>
<p><strong>me</strong>:  That&#8217;s great! I can tell you are passionate and excited, and that&#8217;s critical to your success. But do you have enough cash to pay for this coffee?</p>
<p><strong>Entrepreneur</strong>: Yes, we have some funding to get started. And I have a business plan explaining our strategy, and I have a powerpoint deck of what the product does.</p>
<p><strong>Me</strong>: That&#8217;s even better! I&#8217;ll have another espresso then.</p>
<p><strong>Entrepreneur</strong>: We&#8217;d like you to get us started on our website development. Here&#8217;s our feature set for beta release. How long is this going to take? How many people, and what other stuff do we need?<br />
<br/></p>
<p><strong>Me</strong>: Ummm&#8230;.and that&#8217;s where the conversation gets difficult.  Because the business plan doesn&#8217;t go into  great detail about the product (it shouldn&#8217;t), and the powerpoint slides have a bunch of boxes and arrows but don&#8217;t show what the screens look like or what actions the user takes, we can assume <em>the founding team hasn&#8217;t thought much about how people actually use their product</em>.<br />
<br/><br />
So at this point in the conversation, I face an uphill climb. I have to explain to (and convince)  my client that they have a lot of hard work figuring out how their users are going to use this tool to accomplish their tasks, what those steps are, and what they look like.  I have to tell them I don&#8217;t know how long this is going to take, and I doubt anyone else knows either.</p>
<p>Most of these conversations end with me suggesting some homework for the founders. It&#8217;s kind of a toolkit of useful things that you probably need, but it&#8217;s definitely not everything you need.  But it&#8217;s a start.</p>
<ul>
<li>read &#8220;<a title="Getting Real" href="http://gettingreal.37signals.com/">Getting Real</a>&#8220;, the 37signals book.  PDF, online, or print version, I don&#8217;t care. Read it, and know it. When in doubt, consult this book. When not in doubt, consult this book and make sure you are still on the path. I hate to use the word &#8216;bible&#8217;, but it&#8217;s the closest thing we have. It lays out the process of building a web product, from concept to delivery and beyond.  If you&#8217;re under 25, I guess you can real <a title="paul graham" href="http://paulgraham.com">Paul Graham</a> too.</li>
<li></li>
<li>setup a server on <a title="slicehost VPS" href="http://slicehost.com">slicehost</a> for development (for rails, anyway).  Easy, cheap, and upgradeable.</li>
<li></li>
<li>likewise, set up a subversion repository to hold your source code on <a title="svnrepository.com" href="http://svnrepository.com">svnrepository.com. </a>You could host your own, but I like the peace of mind I get knowing my source is backed up and secure. As a bonus, you get a Trac instance for bug tracking, and it includes a wiki and other tools to make developing your web app easier.</li>
<li></li>
<li>hire a designer, probably a freelance one, to draw some wireframes for you. Give them lots of your time, because that&#8217;s how you&#8217;re going to figure out what exactly your app does. This is probably the most important person on your team right now, and you should be focused on this. Ideally you can find a good reference through your network, but if not post a well-crafted ad on <a title="craigslist" href="http://craigslist.org">craigslist</a> and look at their portfolios.</li>
<li></li>
<li>At the same time, you probably want a developer to start working on your site. Maybe the developer came first, and she&#8217;s found someone designer-y to work with &#8212; even better.  Just get some stuff down on paper so you can discuss it, scrutinize it, see what works and what doesn&#8217;t.  If your designer is good, and you&#8217;ve spent enough time with them describing what you want, they should have something workable.</li>
<li></li>
<li>Start building your product.  Get your developer, or outsourcer, or nephew or whatever to hack some code.</li>
<li></li>
<li>Your developers are probably following some sort of Agile process like Scrum.  You should be seeing new features and changes on a daily or weekly basis.  This is important, so you can play with your app as it is being born and give some feedback, change it, and make it better. If you&#8217;re waiting weeks or months before peeking, you&#8217;re doing it wrong. Good chefs taste as they cook.</li>
<li>Once you have something you like, and works, and does what it&#8217;s supposed to, consider doing a limited release. Announce to your friends and families, have them play with it, ask for their feedback.  If you can&#8217;t get your loved ones to pay attention to something you&#8217;ve been slaving over, well, that&#8217;s not a good sign.</li>
<li></li>
<li>While you&#8217;re at it, put some site monitoring on it like <a title="site24x7 -- site monitoring" href="http://site24x7.com">site24&#215;7.com</a> &#8212; so you&#8217;ll know if you get swamped with too much traffic from Digg or Slashdot or nytimes.com, should they write about your site.</li>
<li></li>
<li>Go slow. look how your userbase is growing, if it is at all. Get some more users &#8212; email more friends, or blog about it, or buy a few Google ads. Setup <a title="Google Analytics" href="http://www.toddpinkerton.com/blog/analytics.google.com">Google Analytics</a> to track visitors to your site, and learn what is working and what isn&#8217;t. Measure, always measure.</li>
<li></li>
<li>Get more feedback. Listen to your users. Make them happy. As your userbase starts to grow, spend some time thinking about how you can handle the extra load.</li>
</ul>
<p align="left">
<p align="left">
<p align="left">
<p align="left">
<p align="left">
<p>&#8230; and that&#8217;s about it. You&#8217;ve just built and launched an app. Hopefully, you have some users and they like it,maybe even willing to pay for it.  Maybe it sucks, and is a stupid idea. But more likely, it works, has some flaws, and could use some work. So work on it. Improve. Iterate.</p>
<p>Of course, what is considered &#8216;best practices&#8217; today may not be the preferred methods of tomorrow. So I read a lot to stay on top of where the industry is going.  A have a million feeds in my Google Reader account, but only a handful I consider invaluable &#8212; including <a title="TechCrunch" href="http://techcrunch.com">TechCrunch</a>, <a title="Found+Read" href="http://foundread.com">Found+Read</a>, <a title="Read/Write Web" href="http://readwriteweb.com">Read/Write Web</a>, and <a title="Signal vs. Noise -- 37 Signals blog" href="http://www.37signals.com/svn/">Signal vs. Noise</a>.</p>
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		<title>Guy Kawasaki — the $12k blog</title>
		<link>http://feedproxy.google.com/~r/toddpinkerton/~3/y2bN4EcHvI0/</link>
		<comments>http://www.toddpinkerton.com/blog/2007/11/30/guy-kawasaki-the-12k-blog/#comments</comments>
		<pubDate>Fri, 30 Nov 2007 16:58:22 +0000</pubDate>
		<dc:creator>todd</dc:creator>
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		<guid isPermaLink="false">http://www.toddpinkerton.com/blog/2007/11/30/guy-kawasaki-the-12k-blog/</guid>
		<description>I&amp;#8217;ve long been a fan of Guy Kawasaki.  From the early days as Apple evangelist, to his current role as early-stage VC,  Guy has always had keen insight into technology and social trends.  He&amp;#8217;s written a few books with some practical advice on building successful companies, drawing upon his own experiences in [...]</description>
			<content:encoded><![CDATA[<p>I&#8217;ve long been a fan of <a title="Guy Kawasaki" href="http://www.guykawasaki.com/">Guy Kawasaki</a>.  From the early days as Apple evangelist, to his current role as <a title="Garage Ventures" href="http://www.garage.com/">early-stage VC</a>,  Guy has always had keen insight into technology and social trends.  He&#8217;s written a few books with some practical advice on building successful companies, drawing upon his own experiences in the trenches.</p>
<p>Guy preaches what I have understood for a long time: the cost of starting a web company has dropped dramatically in the past 5 years or so, to the point where the economics of  funding and launching a startup are drastically different.  Old and busted: $5M in series A VC funding, years of technology development, then hopefully some revenue.  New hotness: bootstrap on credit cards or angel investors for <$100K, launch in 3-6 months with immediate revenue, and hopefully positive cashflow soon after.</p>
<p>The evidence that Guy holds up for these trends, to say "all of this is true, and here's how I took advantage and launched something big on a shoestring budget" , is his site<a title="Truemors" href="http://truemors.com"> truemors.com</a> .  Truemors is a news site with various categories (business, gaming, health, etc) and content submitted by readers.  It sports a digg-like &#8216;X users interested&#8217; scheme for users to vote up their favorite stories.  And there&#8217;s some editorial posting at work too, by the staff of &#8216;truemorists&#8217; inside and outside the company.</p>
<p>Guy claims (and I believe him) that the <a title="truemors budget" href="http://blog.guykawasaki.com/2007/06/by_the_numbers_.html">Truemors site was launched on a $12K budget</a>. He marvels that this is orders of magnitude less than dot-com era startups, and credits open-source software and easy hosting providers in making this all possible.  And he&#8217;s right.</p>
<p>But it&#8217;s a blog, Guy.  A freakin&#8217; blog.</p>
<p>Now, it&#8217;s a pretty cool blog. It has some nice features, like being able to post by phone or email. And it certainly &#8216;democratizes information&#8217; , such that &#8220;the many can create too&#8221;.  This is all great, and it&#8217;s probably a good business in that you get plenty of traffic to monetize via ads on the site.</p>
<p>But it&#8217;s still a blog.  Guy even tells us it&#8217;s built on <a title="wordpress blog software" href="http://wordpress.com">Wordpress</a> (as is the blog you&#8217;re reading now), and he spent as much on legal costs as on the software development. You can probably guess that this blog, although not as well-designed, technologically advanced, or revenue-generating as Trumors, was launched on a much smaller budget.</p>
<p>Now don&#8217;t get me wrong, I&#8217;m not going to advocate spending millions on building a product when you can spend a few hundred &#8212; this is just good business sense.  But what exactly am I supposed to marvel at? That it *only* cost $12K?  I wonder why it didn&#8217;t cost less than that? Really, do I need to invest even $12K to launch a profitable blog site? If that&#8217;s the barrier to entry for this most virtual of industries, it&#8217;s too high.  Why can&#8217;t a high-school kid with an idea for a niche news site (again, leveraging existing tools like WordPress) get started on his allowance money?  What does it say about the state of innovation if we need to spend 80% of our startup costs paying off a lawyer to file incorporation paperwork?</p>
<div align="left">
<div align="left">Guy argues that a good lawyer now will save you trouble down the road. That uncle of yours who is a divorce lawyer might not understand all the nuances of setting up a c-corp to handle your high-tech blog company. That if someone wants to buy you later on, they&#8217;ll discover you&#8217;re clueless because your legal i&#8217;s are not dotted and t&#8217;s crossed.</div>
<div align="left">
<div align="left">This is probably true, but I can&#8217;t help but wonder why.  And since I can&#8217;t change it, I should probably just suck it up and pay the legal ransom.  And great lawyers, esp in media and technology, can provide introductions to investors and partners and help your company out in amazing ways.  But if I want to do something so run-of-the-mill these days as start a company to publish a blog and take in advertising dollars, why should that cost so much in legal fees? When that exact same process and knowledge was used on countless identical clients before me &#8212; no new research was needed, no new legal techniques discovered.  Why aren&#8217;t we leveraging that?</div>
<p align="left">
<p align="left">In reality, what ensured Truemors success wasn&#8217;t the technology base of Wordpress and MySQL and reliable interweb hosting. It wasn&#8217;t the $5K in legal fees that Guy paid the top-tier Silicon Valley firm to file his paperwork. It was Guy&#8217;s reputation and popularity, which ensured a wide readership of whatever he published, a reputation built over decades in the industry.  Guy is a brand, an icon, and without that Truemors would not have garnered much of the attention it now deservedly holds.</p>
<p>So we&#8217;re back to square one &#8212; $12K is too high of a &#8216;floor&#8217; for launching a web startup, and it&#8217;s too little in terms of the equipment you need &#8212; namely, some brand recognition or other competitive advantage (content, technology, etc) to make your site rise above the noise.</p>
<p>At heart, I think Guy is right about the trends, and right that the barriers are far lower than they used to be.  But I&#8217;m not sure Truemors embodies all of this, simply for the fact that it&#8217;s unique to Guy&#8217;s situation.  Other entrepreneurs will take very different paths to arrive at a similar destination &#8212; some will use less cash, others will have more or less brand recognition.  But they will all benefit from a marketplace that is drastically different than it was even 5 years ago, when these opportunities were mostly out of their reach.</p></div>
</div>
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		<title>Google Android phone SDK launches</title>
		<link>http://feedproxy.google.com/~r/toddpinkerton/~3/qDZQBuP5ur4/</link>
		<comments>http://www.toddpinkerton.com/blog/2007/11/12/google-android-phone-sdk-launches/#comments</comments>
		<pubDate>Mon, 12 Nov 2007 20:25:20 +0000</pubDate>
		<dc:creator>todd</dc:creator>
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		<guid isPermaLink="false">http://www.toddpinkerton.com/blog/2007/11/12/google-android-phone-sdk-launches/</guid>
		<description>Today Google made available the Android SDK, which makes it possible for developers to build applications for the Android open handset platform.  There is a new section for Android on code.google.com, and a video showing off the capabilities of the platform.
I haven&amp;#8217;t yet installed the SDK, but it looks promising.  Google also announced a $10M [...]</description>
			<content:encoded><![CDATA[<p>Today Google made available the Android SDK, which makes it possible for developers to build applications for the Android open handset platform.  There is a new section for <a title="Android SDK" href="http://code.google.com/android/">Android on code.google.com</a>, and a video showing off the capabilities of the platform.</p>
<p>I haven&#8217;t yet installed the SDK, but it looks promising.  Google also announced a $10M prize purse for developers building Android apps, although I&#8217;m not sure the fires really need all that stoking &#8212; the media buzz around this platform has captured enough interest that I&#8217;m sure we&#8217;d see some amazing handset apps even without the prizes.</p>
<p>If you haven&#8217;t read my previous post, be sure to check out the Android demo at the upcoming MoMo Boston event.</p>
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