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	<title>Travel Rants blog</title>
	
	<link>http://www.travel-rants.com</link>
	<description>– Travel consumer help on holiday issues</description>
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Please subscribe to my RSS feed and email updates. It is free, and you'll keep up-to-date with new posts as I publish them.</feedburner:browserFriendly><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com" /><item>
		<title>Countdown to Travel BlogCamp 2009</title>
		<link>http://feedproxy.google.com/~r/trb/~3/7nKYGNZrJ4U/</link>
		<comments>http://www.travel-rants.com/2009/11/04/countdown-travel-blogcamp-2009/#comments</comments>
		<pubDate>Wed, 04 Nov 2009 12:35:40 +0000</pubDate>
		<dc:creator>Darren Cronian</dc:creator>
				<category><![CDATA[Travel events]]></category>

		<guid isPermaLink="false">http://www.travel-rants.com/?p=5176</guid>
		<description><![CDATA[A few years ago could you imagine travel companies talking about their social media experiences to a room full of people from around the travel industry? Next Tuesday, both the sponsors and speakers will be interacting with the audience and sharing their experiences at Travel BlogCamp.

Looking at the attendee list it should be an interesting [...]<p><a href='http://iwannagothere.com/?utm_source=travelrants&utm_medium=banner&utm_campaign=summer_campaing' rel="nofollow"><img src='http://www.travel-rants.com/images/468x60_5.gif' alt='iwannagothere.com' border="0"></a><br>

This post was syndicated from the <a href="http://www.travel-rants.com">Travel Rants Blog</a>.<br><br>

<a href="http://www.travel-rants.com/2009/11/04/countdown-travel-blogcamp-2009/">Countdown to Travel BlogCamp 2009</a></p>
]]></description>
			<content:encoded><![CDATA[<p>A few years ago could you imagine travel companies talking about their social media experiences to a room full of people from around the travel industry? Next Tuesday, both the sponsors and speakers will be interacting with the audience and sharing their experiences at Travel BlogCamp.</p>
<p><img src="http://www.travelblogcamp.co.uk/wp-content/uploads/2009/08/200551104-0012-300x203.jpg" alt="Countdown to Travel BlogCamp 2009" width="320" height="215" title="Countdown to Travel BlogCamp 2009" /></p>
<p>Looking at the attendee list it should be an interesting night with plenty of discussion and networking.</p>
<p><strong>Speakers</strong></p>
<p>Joining me will be:</p>
<p>Murray Harrold &#8211; <a href="http://www.advantage4travel.com/">Advantage Travel</a><br />
Joel Brandon-Bravo &#8211; <a href="http://www.frommers.biz/">Frommer’s</a><br />
Guillaume Thevenot &#8211; <a href="http://www.hotel-blogs.com/">Hotel Blogs</a><br />
Eva Keogan &#8211; <a href="http://www.Lastminute.com">Lastminute.com</a></p>
<p>Moderating the evening will be Kevin May from <a href="http://www.tnooz.com">Tnooz</a> who are this year’s media partner.</p>
<p><strong>Gold sponsor</strong></p>
<p><a href="http://www.sunshine.co.uk">Sunshine.co.uk</a></p>
<p><strong>Silver sponsors</strong></p>
<p><a href="http://iwannagothere.com/?utm_source=travelblogcamp&#038;utm_medium=banner&#038;utm_campaign=branding">I Wanna Go There</a><br />
<a href="http://www.cheapflights.co.uk">Cheapflights</a><br />
<a href="http://www.accorawayonbusiness.co.uk/">Accor</a><br />
<a href="http://insurance.essentialtravel.co.uk/">Essential Travel</a></p>
<p><strong>World Travel Market</strong></p>
<p>I am travelling down to London on Monday, I have plans for Monday night and Tuesday, but I will be at ExCeL on Wednesday for World Travel Market, if anyone wants to meet up for a coffee, just drop me an email. Thursday I plan to do a little bit of sightseeing before heading back up North.</p>
<p><strong>Fantastic support</strong></p>
<p>Unfortunately, registration has now closed and I am confident that we could have filled the room twice over but I want to keep the BlogCamp to a small enough size that there’s enough time to network and for the audience to join in the talks.</p>
<p>I would like to thank all of the sponsors, partners and the speakers who have all been fantastic.</p>
<p>Let the BlogCamping commence! </p>
<p><a href='http://iwannagothere.com/?utm_source=travelrants&utm_medium=banner&utm_campaign=summer_campaing' rel="nofollow"><img src='http://www.travel-rants.com/images/468x60_5.gif' alt='iwannagothere.com' border="0" title="Countdown to Travel BlogCamp 2009" /></a><br>

This post was syndicated from the <a href="http://www.travel-rants.com">Travel Rants Blog</a>.<br><br>

<a href="http://www.travel-rants.com/2009/11/04/countdown-travel-blogcamp-2009/">Countdown to Travel BlogCamp 2009</a></p>
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</div><img src="http://feeds.feedburner.com/~r/trb/~4/7nKYGNZrJ4U" height="1" width="1"/>]]></content:encoded>
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		<slash:comments>2</slash:comments>
		<feedburner:origLink>http://www.travel-rants.com/2009/11/04/countdown-travel-blogcamp-2009/</feedburner:origLink></item>
		<item>
		<title>Flight taxes rise again but are consumers really bothered</title>
		<link>http://feedproxy.google.com/~r/trb/~3/62NfGICDQII/</link>
		<comments>http://www.travel-rants.com/2009/11/02/flight-taxes-rise-consumers-bothered/#comments</comments>
		<pubDate>Mon, 02 Nov 2009 21:52:34 +0000</pubDate>
		<dc:creator>Darren Cronian</dc:creator>
				<category><![CDATA[Air travel news]]></category>

		<guid isPermaLink="false">http://www.travel-rants.com/?p=5161</guid>
		<description><![CDATA[As expected air passenger duty increased and despite all the huff and puff coming out the travel and airline industry when the increase was first announced it seems to have gone quiet. The majority of consumers will pay the flight tax without little fuss and the talk that we won’t go abroad is nonsense.

Making flying [...]<p><a href='http://iwannagothere.com/?utm_source=travelrants&utm_medium=banner&utm_campaign=summer_campaing' rel="nofollow"><img src='http://www.travel-rants.com/images/468x60_5.gif' alt='iwannagothere.com' border="0"></a><br>

This post was syndicated from the <a href="http://www.travel-rants.com">Travel Rants Blog</a>.<br><br>

<a href="http://www.travel-rants.com/2009/11/02/flight-taxes-rise-consumers-bothered/">Flight taxes rise again but are consumers really bothered</a></p>
]]></description>
			<content:encoded><![CDATA[<p>As expected air passenger duty increased and despite all the huff and puff coming out the travel and airline industry when the increase was first announced it seems to have gone quiet. The majority of consumers will pay the flight tax without little fuss and the talk that we won’t go abroad is nonsense.</p>
<p><img src="http://www.travel-rants.com/images/singapore-a380.jpg" alt="Flight taxes rise again but are consumers really bothered" title="Flight taxes rise again but are consumers really bothered" /></p>
<p><strong>Making flying greener</strong></p>
<p>While my main gripe is that the revenue generated from air passenger duty has never gone to help make flying more greener. I will continue to take my holiday abroad. Why? Well, there are a lot of reasons but primarily when I go on holiday I want a change of scenery and some sunshine would be nice too.</p>
<p>Maybe I am the reason why the government continues to hike up Air Passenger Duty.</p>
<p><strong>Bailing out greedy banks</strong></p>
<p>It would be nice to see the airlines and travel industry being more proactive and giving solid facts to the government why it is not a good idea to increase flight taxes, but the part of me knows that will just fall on deaf ears as the money is bailing out greedy banks.</p>
<p>Why can’t the airline and travel industry come together as a group, is this too much to ask for?</p>
<p><strong>Air passenger duty increases</strong></p>
<p>Flying in an economy seat, within Europe you will have to pay £11; flying to the USA will cost £45. For those flying to South Africa or Australia will pay £50 or £55. The group that will be hit the hardest are families who already have to put up with the ridiculous price hikes during the school holidays.</p>
<p><strong>Flight tax poll says we’ll stay at home</strong></p>
<p>Travelmole reported on a poll today from the World Travel Market which said that 52% would reduce their overseas breaks out of the 1,030 people polled. I would like to know what you think; are you going to stop travelling abroad or reduce the amount of flights you make each year.</p>
<p>Those of you who might fly into the UK, is the increase in flight taxes putting you off visiting.</p>
<p><a href='http://iwannagothere.com/?utm_source=travelrants&utm_medium=banner&utm_campaign=summer_campaing' rel="nofollow"><img src='http://www.travel-rants.com/images/468x60_5.gif' alt='iwannagothere.com' border="0" title="Flight taxes rise again but are consumers really bothered" /></a><br>

This post was syndicated from the <a href="http://www.travel-rants.com">Travel Rants Blog</a>.<br><br>

<a href="http://www.travel-rants.com/2009/11/02/flight-taxes-rise-consumers-bothered/">Flight taxes rise again but are consumers really bothered</a></p>
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		<slash:comments>3</slash:comments>
		<feedburner:origLink>http://www.travel-rants.com/2009/11/02/flight-taxes-rise-consumers-bothered/</feedburner:origLink></item>
		<item>
		<title>Shaping the future of Travel Rants</title>
		<link>http://feedproxy.google.com/~r/trb/~3/grljdUMOYd0/</link>
		<comments>http://www.travel-rants.com/2009/11/01/shaping-future-travel-rants/#comments</comments>
		<pubDate>Sun, 01 Nov 2009 21:42:39 +0000</pubDate>
		<dc:creator>Darren Cronian</dc:creator>
				<category><![CDATA[Travel advice]]></category>

		<guid isPermaLink="false">http://www.travel-rants.com/?p=5156</guid>
		<description><![CDATA[I have been writing this blog for over four years and I have enjoyed it, sure it has had its ups and downs. I write primarily from my own experiences and thoughts about travel, but also I receive a lot of emails from consumers which spark me into a post about the travel industry.

Looking at [...]<p><a href='http://iwannagothere.com/?utm_source=travelrants&utm_medium=banner&utm_campaign=summer_campaing' rel="nofollow"><img src='http://www.travel-rants.com/images/468x60_5.gif' alt='iwannagothere.com' border="0"></a><br>

This post was syndicated from the <a href="http://www.travel-rants.com">Travel Rants Blog</a>.<br><br>

<a href="http://www.travel-rants.com/2009/11/01/shaping-future-travel-rants/">Shaping the future of Travel Rants</a></p>
]]></description>
			<content:encoded><![CDATA[<p>I have been writing this blog for over four years and I have enjoyed it, sure it has had its ups and downs. I write primarily from my own experiences and thoughts about travel, but also I receive a lot of emails from consumers which spark me into a post about the travel industry.</p>
<p><img src="http://www.travel-rants.com/images/trcard.jpg" alt="Shaping the future of Travel Rants" title="Shaping the future of Travel Rants" /></p>
<p><strong>Looking at travel from another perspective</strong></p>
<p>Some people have been very critical that I am always writing about the negative aspect of travel which confuses me because surely there’s so much nice positive content out there that you need someone to look at it from a different perspective. </p>
<p><strong>Keeping busy</strong></p>
<p>You may have noticed that I have not written much around here lately. I’ve been busy in the day job, and planning Travel BlogCamp, but tonight I am sat here thinking how I can take this blog forward and keep it useful for consumers and the travel industry. </p>
<p><strong>My goals</strong></p>
<p>In the four years that I have written this blog I have learnt a lot of skills and if you want to create a successful blog you have to learn them quick. I am not stroking my ego here but; I’ve won a travel award, been featured in the national media, filmed for TV, spoke at a travel event, but where do I go from here.</p>
<p>Sure, my goal is to work for myself full-time and travel more, but that’s another story.</p>
<p><strong>Help me plan the future of Travel Rants</strong></p>
<p>My readers are important to me and I value your opinions. I’d love to hear about the type of topics that you would like me to write about. What features would you like me to add to the blog? So readers, let this post be your chance to help me plan the future of Travel Rants.</p>
<p><a href='http://iwannagothere.com/?utm_source=travelrants&utm_medium=banner&utm_campaign=summer_campaing' rel="nofollow"><img src='http://www.travel-rants.com/images/468x60_5.gif' alt='iwannagothere.com' border="0" title="Shaping the future of Travel Rants" /></a><br>

This post was syndicated from the <a href="http://www.travel-rants.com">Travel Rants Blog</a>.<br><br>

<a href="http://www.travel-rants.com/2009/11/01/shaping-future-travel-rants/">Shaping the future of Travel Rants</a></p>
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		<title>Consumers should receive compensation for hotel changes</title>
		<link>http://feedproxy.google.com/~r/trb/~3/h5Em09M0Rj0/</link>
		<comments>http://www.travel-rants.com/2009/11/01/consumers-receive-compensation-hotel/#comments</comments>
		<pubDate>Sun, 01 Nov 2009 18:32:03 +0000</pubDate>
		<dc:creator>Darren Cronian</dc:creator>
				<category><![CDATA[Hotel rants]]></category>

		<guid isPermaLink="false">http://www.travel-rants.com/?p=5149</guid>
		<description><![CDATA[About a month ago I launched the ‘Ask Mr Rants’ feature and what a response from consumers. I am starting to notice a few common issues and I want to highlight one of them. For many consumers choosing the right accommodation is important, no matter if it’s a hotel, ski chalet or apartment.

Website error so [...]<p><a href='http://iwannagothere.com/?utm_source=travelrants&utm_medium=banner&utm_campaign=summer_campaing' rel="nofollow"><img src='http://www.travel-rants.com/images/468x60_5.gif' alt='iwannagothere.com' border="0"></a><br>

This post was syndicated from the <a href="http://www.travel-rants.com">Travel Rants Blog</a>.<br><br>

<a href="http://www.travel-rants.com/2009/11/01/consumers-receive-compensation-hotel/">Consumers should receive compensation for hotel changes</a></p>
]]></description>
			<content:encoded><![CDATA[<p>About a month ago I launched the ‘Ask Mr Rants’ feature and what a response from consumers. I am starting to notice a few common issues and I want to highlight one of them. For many consumers choosing the right accommodation is important, no matter if it’s a hotel, ski chalet or apartment.</p>
<p><img src="http://www.travel-rants.com/images/snowhols.jpg" alt="Consumers should receive compensation for hotel changes" title="Consumers should receive compensation for hotel changes" /></p>
<p><strong>Website error so holiday cancelled</strong></p>
<p>Most of us spend a lot of time reading reviews and researching the location before booking so it must be incredibly frustrating when after you have booked, the tour operator or travel agency move you in to another hotel, one that you are not happy with, or the option of a refund is thrown at you.</p>
<p><strong>Consumer compensation</strong></p>
<p>The company thinks that all is fine because they have refund the price of the holiday. This is simply not good enough. Not when all concerned are excited about the holiday and you have booked the time off work. From a quick search on Google this appears to be a problem for many consumers.</p>
<p><strong>Ski holiday hotels</strong></p>
<p>I am sure it is just coincidence but two of the emails that I have received are relating to skiing holidays, different companies and destinations. Both consumers booked ski holidays online to be told that the accommodation should not have been available for booking.</p>
<p>Another consumer had booked a hotel online to be told that it was not available for the period she had booked it, and it should not have been available online. The alternative was inadequate and they received a full refund. The kids weren’t happy that their Christmas trip was cancelled. </p>
<p>As usual the booking terms and conditions were referred to when all of the consumers complained.</p>
<p><strong>Lost customer service</strong></p>
<p>When you are forced to change your plans then in my mind the company concerned should surely, offer some form of compensation. It is alright saying you’re getting a refund, so what you moaning about, that’s not the point, you are inconvienced, and it’s not their fault the website was out of date.</p>
<p>If travel companies cannot publish available accommodation online, something simple, then that’s worrying. Please feel free to add your thoughts, questions, and if you have had a similar issue with hotel changes or cancelling your well researched holiday accommodation.</p>
<p><a href='http://iwannagothere.com/?utm_source=travelrants&utm_medium=banner&utm_campaign=summer_campaing' rel="nofollow"><img src='http://www.travel-rants.com/images/468x60_5.gif' alt='iwannagothere.com' border="0" title="Consumers should receive compensation for hotel changes" /></a><br>

This post was syndicated from the <a href="http://www.travel-rants.com">Travel Rants Blog</a>.<br><br>

<a href="http://www.travel-rants.com/2009/11/01/consumers-receive-compensation-hotel/">Consumers should receive compensation for hotel changes</a></p>
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		<title>Airline sports equipment fees confusion</title>
		<link>http://feedproxy.google.com/~r/trb/~3/cAP6sRNAy_o/</link>
		<comments>http://www.travel-rants.com/2009/10/27/airline-sports-equipment-fees/#comments</comments>
		<pubDate>Tue, 27 Oct 2009 12:37:11 +0000</pubDate>
		<dc:creator>Darren Cronian</dc:creator>
				<category><![CDATA[Travel rants]]></category>

		<guid isPermaLink="false">http://www.travel-rants.com/?p=5089</guid>
		<description><![CDATA[A few weeks back I received an email from a consumer who was booking a one-way flight with Thomas Cook Airlines and wanted to take a surfboard. The information on the airline&#8217;s website clearly states that it is £40 for the return trip for carrying this type of sports equipment.

Sporting equipment extra fee’s
When the customer [...]<p><a href='http://iwannagothere.com/?utm_source=travelrants&utm_medium=banner&utm_campaign=summer_campaing' rel="nofollow"><img src='http://www.travel-rants.com/images/468x60_5.gif' alt='iwannagothere.com' border="0"></a><br>

This post was syndicated from the <a href="http://www.travel-rants.com">Travel Rants Blog</a>.<br><br>

<a href="http://www.travel-rants.com/2009/10/27/airline-sports-equipment-fees/">Airline sports equipment fees confusion</a></p>
]]></description>
			<content:encoded><![CDATA[<p>A few weeks back I received an email from a consumer who was booking a one-way flight with Thomas Cook Airlines and wanted to take a surfboard. The information on the <a href="http://www.thomascookairlines.co.uk/sports_equipment2.asp ">airline&#8217;s website</a> clearly states that it is £40 for the return trip for carrying this type of sports equipment.</p>
<p><img src="http://www.travel-rants.com/images/beachfun.jpg" alt="Airline sports equipment fees confusion" title="Airline sports equipment fees confusion" /></p>
<p><strong>Sporting equipment extra fee’s</strong></p>
<p>When the customer contacted the airline and asked if it would be a £20 fee because they have booked a single journey the airline confirmed that it would still be £40. Thinking that this was a little unfair I contacted <a href="http://twitter.com/ThomasCookUK">Thomas Cook</a> via Twitter to see if they could shed some light on it. </p>
<p><strong>Customer confusion with wording</strong></p>
<p>While the support was excellent (speedy!) the response back was the same, that it was a set fee, regardless of it being a one way flight. I think the website is not very clear and needs changing to remove the word ‘return’ with ‘set fee’ as I think this could cause some confusion.</p>
<p>I am interested to hear if you have been affected by sporting equipment extra fee’s with airlines.</p>
<p><a href='http://iwannagothere.com/?utm_source=travelrants&utm_medium=banner&utm_campaign=summer_campaing' rel="nofollow"><img src='http://www.travel-rants.com/images/468x60_5.gif' alt='iwannagothere.com' border="0" title="Airline sports equipment fees confusion" /></a><br>

This post was syndicated from the <a href="http://www.travel-rants.com">Travel Rants Blog</a>.<br><br>

<a href="http://www.travel-rants.com/2009/10/27/airline-sports-equipment-fees/">Airline sports equipment fees confusion</a></p>
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