Technology Guidance for Bank and Credit Union Professionals

A collection of advice by InetSolution about programming, security, design and marketing for bank and credit union professionals.

Latest Entries


Top 5 Most Popular CMS for Credit Union Websites

Posted by Erin Sherrill

Most credit union websites today are built on top of either commercial or open source content management systems. We performed an analysis of credit union websites throughout the country to identify which content management system each website is using and have identified the top five most popular commercial and open source content management systems credit union websites use.

Top 10 Essential Website Features Every Bank and Credit Union Should Have in 2020

Posted by Erin Sherrill

Technology continues to evolve rapidly with many consumers now primarily using mobile devices and voice assistants to interact with digital content on a daily basis. Banks should evaluate their websites to ensure they’re positioning themselves to provide an exceptional experience (or at least a better experience than their competitors) for consumers on today’s devices. There are 10 essential website features banks and credit unions should ensure are in place in 2020.

WordPress Is Now Safe for Bank and Credit Union Websites

Posted by Donovan Myers

WordPress is the most popular blogging platform on the web today. WordPress is one of the easiest platforms available for beginners to pickup and use with no programming experience. It fulfills its core purpose remarkably well! WordPress used to pose a grave security risk for bank and credit unions to use, but by combining recent improvements to the code with 20+ years of developing reliable security strategies, we can now comfortably recommend WordPress as a CMS for bank and credit union websites.

Advice to Banks and Credit Unions for Establishing Website Development Budgets

Posted by Erin Sherrill

If you're in charge of determining a budget for website development & ongoing management for a bank or credit union, the most critical success factor is ensuring you follow a reliable formula. One such formula is:

Reasonable Expectations + Reasonable Budget = Likely Success

“How much should this project cost?”

That’s an important question and it's critical that you involve the people most capable of answering that question accurately early in the process. In nearly all cases, you'll need key technical, creative, and management people with expertise in the technical processes, as well as the strategic & tactical goals of the organization to arrive at a reliable answer.


Quick Fix to Improve Website Speed for Search Engine Optimization Benefits

Posted by Ashley Reinhard

For the past two years, Google has evaluated a website's page speed as a factor when ranking search results. The majority of bank and credit union websites we tested in the past year could realize a significant speed boost by just one simple change. In this blog post, we'll look at what it is and a few ways to fix the issue quickly.

Customers Complaining About Unexpected Popup Ads on Your Bank or Credit Union Website?

Posted by Erin Sherrill

Getting complaints about popup ads on your bank or credit union website even though your website doesn't contain any popup ads? Often website owners immediately think their website has been hacked, but often the root cause is actually very different.

The Human Side of Accessibility

Posted by Misti Kenison

Often when we discuss website accessibility, it is within a technical or even legal explanation of the necessity of making a site compliant. But I’d like to argue that there is another side to accessibility that is far more important.

Creating Accessible, Fillable PDF Forms

Posted by Donovan Myers

One of the common things we find when scanning a site for accessibility issues are linked PDFs that are not accessible. It may seem daunting to create or update your existing PDFs in an accessible format, but Adobe Acrobat provides Accessibility tools to do just that.

Three Types of Caching that Affect Website Content

Posted by Donovan Myers

Learn about the three types of caching present in most modern website and hosting configurations, and how caching can affect the time it takes for visitors to see changes live on your website.

Simple Getting Started Suggestions for Bank and Credit Union Search Engine Optimization

Posted by

Have you found that search engine optimization is frustrating, time consuming, and rarely delivers the results you hoped to achieve? SEO for banks and credit unions isn’t a waste of time, but most marketers are using tactics that do not align with the results they expect to achieve. To see a worthwhile return on your SEO investment, you need to first determine realistic objectives and then align tactics that will achieve them. In this post, we'll explore at a high level a few common unrealistic expectations and layout some simple steps to get started with search engine optimization.

WCAG 2.0 (AA) Website ADA Accessibility for Banks and Credit Unions

Posted by Jason Sherrill

Banks are being threatened with lawsuits because their websites do not meet current ADA accessibility standards for people with disabilities. The standard that the lawsuits are referring to is WCAG 2.0 (AA), which is a series of guidelines and technical requirements that a website must meet in order to deliver an optimal experience to users who are blind or have other impairements. In this post I'll answer some of the frequently asked questions about WCAG 2.0 (AA) and how it relates to bank and credit union websites.

Extending the Kentico BizForm Recorded Data Grid

Posted by Matt Davis

In our custom development of Kentico based solutions we are often creating new modules or extending existing modules to provide easy to use features for our clients. Recently I was trying to improve a few custom BizForm actions that I had directly wired into BizFormEditData.ascx and its code behind. These few bits of custom code hadn’t caused any issues yet with hotfixes, but it was time to improve these ideas and separate them out from the Kentico core files.

WordPress Plugin Vulnerability Leads to Panama Papers Leak

Posted by Jason Sherrill

Security researchers have pointed the finger at a WordPress plugin as the root vulnerability that allowed hackers to execute the data theft that resulted in the Panama Papers leak. This further reinforces our recommendation to financial institutions that WordPress is a risky web platform for banks and credit unions to use for any public-facing websites.

Kentico SEO Toolkit Makes Bulk Editing Page Titles and Descriptions Easier

Posted by Jason Sherrill

Kentico makes editing page title and meta description tags easy, but if you're performing frequent editing of large numbers of pages as part of your search engine optimization (SEO) strategy, then using the CMS user interface can be a slow process. We developed an SEO tool to make this easier for ourselves and this week we've decided to make it available for free to anyone using Kentico 9.

Best Practices for Launching Live Chat for Banks and Credit Unions

Posted by Jason Sherrill

Live, text-based chat is a standard feature on nearly all large, profitable eCommerce websites today. Banks and credit unions are also finally starting to see the value in quickly connecting with prospective and existing customers using live chat systems on their websites; however, many banks and credit unions are not sure how best to get started. Let's examine a few good practices to get started.

Protecting Bank and Credit Union Twitter Accounts from Hacking

Posted by Jason Sherrill

As banks and credit unions begin to adopt Twitter, Facebook and other social media tools into their mainstream marketing and customer service channels, hackers are discovering ways to lure bank and credit union employees into becoming unwitting accomplices in launching successful phishing attacks. I'll show you how a typical attack occurs and offer suggestions to avoid becoming a hacker accomplice.


How to Make Sure You’re in Control of Your Bank Website

Posted by Jason Sherrill

Being that we’re in the business of website hosting and website development for banks and credit unions, we assist with a lot of website moves throughout the course of a year. Having been working with banks and credit unions to move, upgrade, redesign and create new websites for over 12 years now, I’m still surprised at how often I see one major issue that still catches bank and credit union managers by surprise.

Low Cost Usability Testing for Banks and Credit Unions Pays Big Dividends

Posted by Jason Sherrill

When was the last time you conducted a simple usability test on your website? Are you conducting usability tests on a regular basis? If you’re like most website managers, then it’s probably been awhile since your last test, if you’ve done one at all. But if you’re not conducting regular usability testing to identify and fix issues on your website, you’re leaving money on the table. And yes, this even applies to websites that don’t directly sell products online.

WCAG - Benefits of Making Bank Websites ADA Accessible for Visually Impaired Users

Posted by Jason Sherrill

When planning your new bank or credit union website, did you consider how easily visually impaired users can interact with your technology? If not, then you may have missed an important opportunity to service valuable members. Website owners often overlook the need to make the site accessible for those members with disabilities, especially those who are visually impaired.

How To: Tracking Radio and TV Advertising Traffic in Google Analytics using Google Tag Manager

Posted by Jason Sherrill

Banks and credit unions often use radio and television ads that aim to drive visitors to special landing pages on their websites. Understanding which ads are driving the most traffic and highest conversion rates on your website is important to maximizing your advertising budget. In this video, I'll show you how to setup an easy tracking mechanism to report response rates inside of Google Analytics -- without having to touch the code in your website.
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