This is the first stage in turning our site into a portal for relevant information about our solutions, coverage, support, and development guides. We are committing to make the site even better in the coming months, so stay tuned for further improvements.

We pride ourselves on the level of support we give our clients. If you have any questions not covered by our site, you can contact us for the latest advice and guidance. This is an excellent time to explore mobile billing and messaging solutions for your business. We hope the new txtNation.com provides a good starting-point for learning more about what we can do for you.

In the past, if you had many different goods or services in your inventory, you would need to use either a different Widget for each item, or a drop-down menu in the Widget, listing all these set prices. This is fine for small inventories, but not useful if you have many services on offer or if prices change regularly or per transaction.

Now, you can use a simple API to send pricing direct to the Widget. This means one Widget on your site and no lengthy drop-down menus to wade through.

The API is also useful if you want to build your own shopping cart or extend an existing one. When a customer buys multiple items from you, the total value of the goods can be sent dynamically to the Widget.

The Widget Dynamic Tools API is available right now and we’re actively working on other APIs to give you better control over the Widget.

Alongside stalwarts like Ericsson, mBlox and Bango, we’ve been nominated in the hotly-contested ‘Best Transactions Provider’ category.

We couldn’t be more pleased about this recognition and we’ll be keeping our fingers crossed until October 1st, when the winners are announced.

Your support will still be supplied by our in-house experts, but using Zendesk rather than our own support system. We want to invest more time in giving you support rather than in the upkeep of our underlying, in-house support systems. This maximises our time for you.

Keep accessing support via sd.txtnation.com for now, but that website will be updated soon to reflect the wholesale changes to client support that we have been planning under our Support Improvement Program.

As well as a refreshed support system, we will be launching a new version of our txtNation.com home page, and big new features for our Widget billing solution shortly.

We’re delighted to announce that we won the ‘Best Billing Provider’ category at the Mobile Advertising and Marketing Awards 2009! The prestigious ceremony took place in London on Thursday, attended by the great and the good of the mobile world.

Our founding directors were in attendance that night and relayed the news to the team at txtNation HQ. We couldn’t be happier that all the hard work with our billing platform has gained this recognition.

The award particularly recognises our work on the recently-launched mENABLE Widget, a streamlined billing product that includes SMS, credit card and phone billing in one neat interface.

The award is validation that the newest product to our platform is on course to be a real winner for our clients’ sites. The hard work isn’t over though: we’ve still got lots of plans for improving the Widget and related products such as the main mENABLE, as well as our mBILL billing and messaging API.

IVR uses automated phone lines that bill your customer directly to their phone. It’s a truly international option, popular across the world for its ease-of-use and not dependent on specific country support. IVR works everywhere.

Credit card offers a more traditional payment gateway for customers who are unable or unwilling to use SMS or IVR. All these options are configurable through our control panel. Remember, you have the option of using any combination of SMS, IVR or credit card for your campaigns.

It builds trust with your members or consumers and improves usability. In countries where English is hardly spoken at all, the whole country is opened up.

We’re adding language support for tongues as various as Albanian, Bulgarian, Greek, Italian, Spanish, Finnish, and Russian, opening the billing tool up to millions more customers.

We’ll release a full list of support languages once the translation phase has been completed.

Your views are vital to the success of the product. We encourage you to give us feedback at our Widget product site. Every contribution is read and taken seriously by our Widget development team. If you have a support enquiry about the Widget or any of our billing services, please see your account manager instead or log a support ticket.

IVR and credit card are in development and will be released shortly. We’re taking the view that this is a platform that we’re going to use as a foundation for great things in online and mobile billing. In the coming months, the Widget will maintain its ease-of-use but will attract a range of new options so you can gear it just for your brand.

We’ve always been keen to hear your feedback on our products, but with the Widget, feedback is at the heart of our development process. There’s a section on the new product site just to collect your ideas and opinions on the Widget.

This is the start of a new world of billing simplicity.