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<?xml-stylesheet type="text/xsl" media="screen" href="/~d/styles/atom10full.xsl"?><?xml-stylesheet type="text/css" media="screen" href="http://feeds.feedburner.com/~d/styles/itemcontent.css"?><feed xmlns="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:thr="http://purl.org/syndication/thread/1.0" xmlns:feedburner="http://rssnamespace.org/feedburner/ext/1.0">
    <title>Bill Van Loan ~ Communications Strategist  with a Photgraphic Memory</title>
    
    <link rel="alternate" type="text/html" href="http://billvanloan.typepad.com/passion_designing_/" />
    <id>tag:typepad.com,2003:weblog-95033</id>
    <updated>2013-05-22T14:43:25-07:00</updated>
    <subtitle>Creative Communications... Smart Women, Resilience, Research and Relationships 
</subtitle>
    <generator uri="http://www.typepad.com/">TypePad</generator>
    <atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" type="application/atom+xml" href="http://feeds.feedburner.com/typepad/BILLVANLOAN/passion_designing_" /><feedburner:info uri="typepad/billvanloan/passion_designing_" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com/" /><entry>
        <title>Let's start with "sorry"</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/typepad/BILLVANLOAN/passion_designing_/~3/EqEzlPhBHmo/lets-start-with-sorry.html" />
        <link rel="replies" type="text/html" href="http://billvanloan.typepad.com/passion_designing_/2013/05/lets-start-with-sorry.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d83451e40f69e201901c769a46970b</id>
        <published>2013-05-22T14:43:25-07:00</published>
        <updated>2013-05-22T14:43:25-07:00</updated>
        <summary>By the time the phone rings, there's already trouble. When that manager is called or this department is reached, it's because someone is disappointed, angry or stuck. Illness, broken promises or a real urgency have led to this new conversation even taking place. via sethgodin.typepad.com</summary>
        <author>
            <name>Bill Van Loan</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://billvanloan.typepad.com/passion_designing_/">
<div xmlns="http://www.w3.org/1999/xhtml"><blockquote>By the time the phone rings, there's already trouble. When that manager is called or this department is reached, it's because someone is disappointed, angry or stuck. Illness, broken promises or a real urgency have led to this new conversation even taking place.</blockquote>

<p><small>via <a href="http://sethgodin.typepad.com/seths_blog/2013/05/lets-start-with-sorry.html">sethgodin.typepad.com</a></small></p>

</div>
</content>



    <feedburner:origLink>http://billvanloan.typepad.com/passion_designing_/2013/05/lets-start-with-sorry.html</feedburner:origLink></entry>
    <entry>
        <title>Levels of marketing magic, the placebo effects of desire</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/typepad/BILLVANLOAN/passion_designing_/~3/WaJSWp-Z_9I/levels-of-marketing-magic-the-placebo-effects-of-desire.html" />
        <link rel="replies" type="text/html" href="http://billvanloan.typepad.com/passion_designing_/2013/05/levels-of-marketing-magic-the-placebo-effects-of-desire.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d83451e40f69e201901c769a14970b</id>
        <published>2013-05-22T14:43:15-07:00</published>
        <updated>2013-05-22T14:43:15-07:00</updated>
        <summary>ANTICIPATION: Before the product is released, the true fans are buzzing and speculating and waiting in line. The anticipation is self-reinforcing, a placebo effect of desire. via sethgodin.typepad.com</summary>
        <author>
            <name>Bill Van Loan</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://billvanloan.typepad.com/passion_designing_/">
<div xmlns="http://www.w3.org/1999/xhtml"><blockquote>ANTICIPATION: Before the product is released, the true fans are buzzing and speculating and waiting in line. The anticipation is self-reinforcing, a placebo effect of desire.</blockquote>

<p><small>via <a href="http://sethgodin.typepad.com/seths_blog/2013/05/levels-of-marketing-magic-the-placebo-effect-of-desire.html">sethgodin.typepad.com</a></small></p>

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    <feedburner:origLink>http://billvanloan.typepad.com/passion_designing_/2013/05/levels-of-marketing-magic-the-placebo-effects-of-desire.html</feedburner:origLink></entry>
    <entry>
        <title>You should buy the book</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/typepad/BILLVANLOAN/passion_designing_/~3/z31tK4KdJ5I/you-should-buy-the-book.html" />
        <link rel="replies" type="text/html" href="http://billvanloan.typepad.com/passion_designing_/2013/05/you-should-buy-the-book.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d83451e40f69e20192aa34eda9970d</id>
        <published>2013-05-22T14:43:06-07:00</published>
        <updated>2013-05-22T14:43:06-07:00</updated>
        <summary>Mitch Joel is a generous and perceptive blogger. Well worth the daily read. He has a new book. You should buy it. via sethgodin.typepad.com</summary>
        <author>
            <name>Bill Van Loan</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://billvanloan.typepad.com/passion_designing_/">
<div xmlns="http://www.w3.org/1999/xhtml"><blockquote>Mitch Joel is a generous and perceptive blogger. Well worth the daily read. He has a new book. You should buy it. </blockquote>

<p><small>via <a href="http://sethgodin.typepad.com/seths_blog/2013/05/you-should-buy-the-book.html">sethgodin.typepad.com</a></small></p>

</div>
</content>



    <feedburner:origLink>http://billvanloan.typepad.com/passion_designing_/2013/05/you-should-buy-the-book.html</feedburner:origLink></entry>
    <entry>
        <title>No Signal</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/typepad/BILLVANLOAN/passion_designing_/~3/MUWQfqFTNQQ/no-signal.html" />
        <link rel="replies" type="text/html" href="http://billvanloan.typepad.com/passion_designing_/2013/05/no-signal.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d83451e40f69e20192aa34ed65970d</id>
        <published>2013-05-22T14:42:51-07:00</published>
        <updated>2013-05-22T14:42:51-07:00</updated>
        <summary>At a party the other day, I saw a dead TV monitor. On the screen it said something like, "No signal... check power, cable and source selection..." via sethgodin.typepad.com</summary>
        <author>
            <name>Bill Van Loan</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://billvanloan.typepad.com/passion_designing_/">
<div xmlns="http://www.w3.org/1999/xhtml"><blockquote>At a party the other day, I saw a dead TV monitor. On the screen it said something like, "No signal... check power, cable and source selection..."</blockquote>

<p><small>via <a href="http://sethgodin.typepad.com/seths_blog/2013/05/no-signal.html">sethgodin.typepad.com</a></small></p>

</div>
</content>



    <feedburner:origLink>http://billvanloan.typepad.com/passion_designing_/2013/05/no-signal.html</feedburner:origLink></entry>
    <entry>
        <title>Learning by analogy</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/typepad/BILLVANLOAN/passion_designing_/~3/cBhX3cSrAhk/learning-by-analogy.html" />
        <link rel="replies" type="text/html" href="http://billvanloan.typepad.com/passion_designing_/2013/05/learning-by-analogy.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d83451e40f69e20192aa34ed1d970d</id>
        <published>2013-05-22T14:42:38-07:00</published>
        <updated>2013-05-22T14:42:38-07:00</updated>
        <summary>The story of Hansel and Gretel is not actually about Hansel or Gretel. via sethgodin.typepad.com</summary>
        <author>
            <name>Bill Van Loan</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://billvanloan.typepad.com/passion_designing_/">
<div xmlns="http://www.w3.org/1999/xhtml"><blockquote>The story of Hansel and Gretel is not actually about Hansel or Gretel.</blockquote>

<p><small>via <a href="http://sethgodin.typepad.com/seths_blog/2013/05/learning-by-analogy.html">sethgodin.typepad.com</a></small></p>

</div>
</content>



    <feedburner:origLink>http://billvanloan.typepad.com/passion_designing_/2013/05/learning-by-analogy.html</feedburner:origLink></entry>
    <entry>
        <title>It's Thomas Midgeley day</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/typepad/BILLVANLOAN/passion_designing_/~3/XC9eUqcYFU4/its-thomas-midgeley-day.html" />
        <link rel="replies" type="text/html" href="http://billvanloan.typepad.com/passion_designing_/2013/05/its-thomas-midgeley-day.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d83451e40f69e201901c536c8f970b</id>
        <published>2013-05-18T16:15:46-07:00</published>
        <updated>2013-05-18T16:15:46-07:00</updated>
        <summary>Today would be his 124th birthday. A fine occasion to think about the effects of industrialization, and what happens when short-term profit-taking meets marketing. via sethgodin.typepad.com</summary>
        <author>
            <name>Bill Van Loan</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://billvanloan.typepad.com/passion_designing_/">
<div xmlns="http://www.w3.org/1999/xhtml"><blockquote>Today would be his 124th birthday. A fine occasion to think about the effects of industrialization, and what happens when short-term profit-taking meets marketing.</blockquote>

<p><small>via <a href="http://sethgodin.typepad.com/seths_blog/2013/05/its-thomas-midgeley-day.html">sethgodin.typepad.com</a></small></p>

</div>
</content>



    <feedburner:origLink>http://billvanloan.typepad.com/passion_designing_/2013/05/its-thomas-midgeley-day.html</feedburner:origLink></entry>
    <entry>
        <title>Every day is an investment</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/typepad/BILLVANLOAN/passion_designing_/~3/SR8esaDv_hk/every-day-is-an-investment.html" />
        <link rel="replies" type="text/html" href="http://billvanloan.typepad.com/passion_designing_/2013/05/every-day-is-an-investment.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d83451e40f69e201901c536c68970b</id>
        <published>2013-05-18T16:15:34-07:00</published>
        <updated>2013-05-18T16:15:34-07:00</updated>
        <summary>You're not lucky to have this job, they're lucky to have you. Every day, you invest a little bit of yourself into your work, and one of the biggest choices available to you is where you'll be making that investment. via sethgodin.typepad.com</summary>
        <author>
            <name>Bill Van Loan</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://billvanloan.typepad.com/passion_designing_/">
<div xmlns="http://www.w3.org/1999/xhtml"><blockquote>You're not lucky to have this job, they're lucky to have you. Every day, you invest a little bit of yourself into your work, and one of the biggest choices available to you is where you'll be making that investment.</blockquote>

<p><small>via <a href="http://sethgodin.typepad.com/seths_blog/2013/05/every-day-is-an-investment.html">sethgodin.typepad.com</a></small></p>

</div>
</content>



    <feedburner:origLink>http://billvanloan.typepad.com/passion_designing_/2013/05/every-day-is-an-investment.html</feedburner:origLink></entry>
    <entry>
        <title>The river guide and the rapids</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/typepad/BILLVANLOAN/passion_designing_/~3/lCOZTKrcECk/the-river-guide-and-the-rapids.html" />
        <link rel="replies" type="text/html" href="http://billvanloan.typepad.com/passion_designing_/2013/05/the-river-guide-and-the-rapids.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d83451e40f69e201910249736c970c</id>
        <published>2013-05-18T16:15:23-07:00</published>
        <updated>2013-05-18T16:15:23-07:00</updated>
        <summary>It's probably not an accident that rapid (as in rapid change) shares a root with rapids (as in Lava Falls in the Grand Canyon). via sethgodin.typepad.com</summary>
        <author>
            <name>Bill Van Loan</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://billvanloan.typepad.com/passion_designing_/">
<div xmlns="http://www.w3.org/1999/xhtml"><blockquote>It's probably not an accident that rapid (as in rapid change) shares a root with rapids (as in Lava Falls in the Grand Canyon).</blockquote>

<p><small>via <a href="http://sethgodin.typepad.com/seths_blog/2013/05/the-river-guide-and-the-rapids.html">sethgodin.typepad.com</a></small></p>

</div>
</content>



    <feedburner:origLink>http://billvanloan.typepad.com/passion_designing_/2013/05/the-river-guide-and-the-rapids.html</feedburner:origLink></entry>
    <entry>
        <title>Applications open for a short summer internship</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/typepad/BILLVANLOAN/passion_designing_/~3/YXN-1dBp1tc/applications-open-for-a-short-summer-internship.html" />
        <link rel="replies" type="text/html" href="http://billvanloan.typepad.com/passion_designing_/2013/05/applications-open-for-a-short-summer-internship.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d83451e40f69e201901c536ba1970b</id>
        <published>2013-05-18T16:15:11-07:00</published>
        <updated>2013-05-18T16:15:11-07:00</updated>
        <summary>I'm offering a short-term paid internship this summer. You'll be in my office, working with me and a tightly knit group to develop a brand new idea. Here are some details, the links to apply are at the end. Please feel free to forward to those that might be interested. via sethgodin.typepad.com</summary>
        <author>
            <name>Bill Van Loan</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://billvanloan.typepad.com/passion_designing_/">
<div xmlns="http://www.w3.org/1999/xhtml"><blockquote>I'm offering a short-term paid internship this summer. You'll be in my office, working with me and a tightly knit group to develop a brand new idea. Here are some details, the links to apply are at the end. Please feel free to forward to those that might be interested.</blockquote>

<p><small>via <a href="http://sethgodin.typepad.com/seths_blog/2013/05/seth-godin-internship.html">sethgodin.typepad.com</a></small></p>

</div>
</content>



    <feedburner:origLink>http://billvanloan.typepad.com/passion_designing_/2013/05/applications-open-for-a-short-summer-internship.html</feedburner:origLink></entry>
    <entry>
        <title>Appropriate cheating in the nine-dot problem</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/typepad/BILLVANLOAN/passion_designing_/~3/W6ZQtpcRhwY/appropriate-cheating-in-the-nine-dot-problem.html" />
        <link rel="replies" type="text/html" href="http://billvanloan.typepad.com/passion_designing_/2013/05/appropriate-cheating-in-the-nine-dot-problem.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d83451e40f69e2019102497255970c</id>
        <published>2013-05-18T16:14:52-07:00</published>
        <updated>2013-05-18T16:14:52-07:00</updated>
        <summary>All geeks, nerds and puzzle folks are aware of the nine-dot problem, along with the lesson it is frequently used to present. via sethgodin.typepad.com</summary>
        <author>
            <name>Bill Van Loan</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://billvanloan.typepad.com/passion_designing_/">
<div xmlns="http://www.w3.org/1999/xhtml"><blockquote>All geeks, nerds and puzzle folks are aware of the nine-dot problem, along with the lesson it is frequently used to present.</blockquote>

<p><small>via <a href="http://sethgodin.typepad.com/seths_blog/2013/05/appropriate-cheating-in-the-nine-dot-problem.html">sethgodin.typepad.com</a></small></p>

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    <feedburner:origLink>http://billvanloan.typepad.com/passion_designing_/2013/05/appropriate-cheating-in-the-nine-dot-problem.html</feedburner:origLink></entry>
 
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