clue implementation unithttp://www.clueunit.com/a hands-on podcast about connecting customers, communities, and business. enFri, 10 Aug 2007 07:41:00 PDTTypePad http://www.typepad.com/(CC) Creative Commons Attribution-Noncommercial 3.0 Licenseblogs,socialnetworking,socialnetworks,community,onlinecommunity,clueunit,clueimplementationunit,communities,marketing,blogging,podcast,business,podcasting,conversations,marketsBusiness/Management & Marketingccarfi@gmail.comJake McKee, Lee LeFever, Christopher CarfiJake McKee, Lee LeFever, Christopher Carfinoblogs,socialnetworking,socialnetworks,community,onlinecommunity,clueunit,clueimplementationunit,communities,marketing,blogging,podcast,business,podcasting,conversations,marketsThe Clue Unit: A hands-on podcast about connecting customers, communities, and business.Jake McKee, Lee LeFever and Christopher Carfi chat weekly regarding the latest trends in connecting with customers via online and offline communities.typepad/clueunithttp://feedburner.google.comClue Unit #23 - Communities and Food - August 10. 2007http://feedproxy.google.com/~r/typepad/clueunit/~3/HPPOW7xGFSU/clue-unit-23---.htmlccarfi@gmail.com (Jake McKee, Lee LeFever, Christopher Carfi)Fri, 10 Aug 2007 07:41:00 PDTtag:typepad.com,2003:post-37915683

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Today's Topics:

  •     The role of food in customer relationships
     
  •     Food Service Storys: Portillos in Chicago
     
    •       The Varsity in Atlanta    
    •       Dicks Drive-In in Seattle    
    •       Texas De Brazil in Dallas    
    •       Dick's Last Resort    
  •     Focus on Food for Events  
  •     Satisfaction Scores Based on Food  
  •     Food as Cross-Cultural Connector
     
  •     Multiple Channels of Online Communities  
  •     Remembering Names as Customer Service  
  •     Phoning it in Vs. Doing the Right Thing  

Related Links:

Blogher in Chicago
Elise Bauer Simply Recipes
Wired: Mike Arrington BBQs
Hugh Mcleod Blogger Dinner
Menuism.com - Social Networking and Dining Reviews
Menuism's Gut Check - Twitter as Food
Devil Wears Prada
Elizabeth Edwards at Blogher Chicago
Tech President
Personal Democracy Forum

]]>(iTunes) (MP3) (click here to subscribe) Today's Topics: The role of food in customer relationships Food Service Storys: Portillos in Chicago The Varsity in Atlanta Dicks Drive-In in Seattle Texas De Brazil in Dallas Dick's Last Resort Focus on Food...no(iTunes) (MP3) (click here to subscribe) Today's Topics: The role of food in customer relationships Food Service Storys: Portillos in Chicago The Varsity in Atlanta Dicks Drive-In in Seattle Texas De Brazil in Dallas Dick's Last Resort Focus on Food...Jake McKee, Lee LeFever, Christopher Carfi(iTunes) (MP3) (click here to subscribe) Today's Topics: The role of food in customer relationships Food Service Storys: Portillos in Chicago The Varsity in Atlanta Dicks Drive-In in Seattle Texas De Brazil in Dallas Dick's Last Resort Focus on Food...blogs,socialnetworking,socialnetworks,community,onlinecommunity,clueunit,clueimplementationunit,communities,marketing,blogging,podcast,business,podcasting,conversations,marketshttp://www.clueunit.com/2007/08/clue-unit-23---.htmlClue Unit #22 - An Introduction to Vendor Relationship Management (VRM) - August 1. 2007http://feedproxy.google.com/~r/typepad/clueunit/~3/0RlR5L6kuOs/clue-unit-22---.htmlclueimplementationunitclueunitccarfi@gmail.com (Jake McKee, Lee LeFever, Christopher Carfi)Wed, 01 Aug 2007 05:51:00 PDTtag:typepad.com,2003:post-37741821

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Today's Topics:

  •     What is VRM?  
  •     Will businesses get it?  
  •     What are the mechanics of the system?  
  •     Microformats?  
  •     The employee experience  

Related Links:

VRM - Vendor Relationship Management
Berkman Center at Harvard
Internet Identity Workshops
Attention Trust
Open ID
Consortium for Service Innovation
Chris' X-Drive Experiment
The Enterprise Immune System
Microformats and VRM
Get Satisfaction
Cooptition
Kwik-E-Mart 7-11

]]>(iTunes) (MP3) (click here to subscribe) Today's Topics: What is VRM? Will businesses get it? What are the mechanics of the system? Microformats? The employee experience Related Links: VRM - Vendor Relationship Management Berkman Center at Harvard Internet Identity Workshops...no(iTunes) (MP3) (click here to subscribe) Today's Topics: What is VRM? Will businesses get it? What are the mechanics of the system? Microformats? The employee experience Related Links: VRM - Vendor Relationship Management Berkman Center at Harvard InterneJake McKee, Lee LeFever, Christopher Carfi(iTunes) (MP3) (click here to subscribe) Today's Topics: What is VRM? Will businesses get it? What are the mechanics of the system? Microformats? The employee experience Related Links: VRM - Vendor Relationship Management Berkman Center at Harvard Internet Identity Workshops...blogs,socialnetworking,socialnetworks,community,onlinecommunity,clueunit,clueimplementationunit,communities,marketing,blogging,podcast,business,podcasting,conversations,marketshttp://www.clueunit.com/2007/08/clue-unit-22---.htmlEpisode 21 - Community as Business: Rapid Firehttp://feedproxy.google.com/~r/typepad/clueunit/~3/iIYAIon72-k/episode-21---co.htmlclueunitccarfi@gmail.com (Jake McKee, Lee LeFever, Christopher Carfi)Fri, 13 Jul 2007 10:04:42 PDTtag:typepad.com,2003:post-36446770

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Episode 21, about 30 minutes.


Today's Topics:

  • Recap of "Community as Business" Focus
  • Craigslist and Small is Beautiful
  • Other Examples of Community as Business
  • MySpace and Marketing
  • iPhone Release as Cultural Event
  • Personal Updates

Related Links:

JPG Magazine
Threadless
Next Week: CRM and VRM, Doc Searls
Small is Beautiful
Craigslist ; Craig Newmark
Cult of the Amateur
Business Lifecycle in Community Context - What Can Community Do?
Fon;  Community Delivered Wi-fi
Moo Cards;  Appended to Existing Community - Flickr
MySpace  as Marketing Vehicle
X-Men Promotion on Myspace
iPhone  as Cultural Event
Categories of iPhone Line-Waiters
Will You Get an iPhone?
Nokia 770
Jake's New Biz: Ant's Eye View 
Cerado Gets New Offices
Common Craft - More Videos coming soon
Blogher 2007, Chicago

]]>(iTunes) (MP3) (click here to subscribe) Episode 21, about 30 minutes. Today's Topics: Recap of "Community as Business" Focus Craigslist and Small is Beautiful Other Examples of Community as Business MySpace and Marketing iPhone Release as Cultural Event Personal Updates...no(iTunes) (MP3) (click here to subscribe) Episode 21, about 30 minutes. Today's Topics: Recap of "Community as Business" Focus Craigslist and Small is Beautiful Other Examples of Community as Business MySpace and Marketing iPhone Release as Cultural Event Jake McKee, Lee LeFever, Christopher Carfi(iTunes) (MP3) (click here to subscribe) Episode 21, about 30 minutes. Today's Topics: Recap of "Community as Business" Focus Craigslist and Small is Beautiful Other Examples of Community as Business MySpace and Marketing iPhone Release as Cultural Event Personal Updates...blogs,socialnetworking,socialnetworks,community,onlinecommunity,clueunit,clueimplementationunit,communities,marketing,blogging,podcast,business,podcasting,conversations,marketshttp://www.clueunit.com/2007/07/episode-21---co.htmlClue Unit #20: A Conversation with Derek Powazek - June 25, 2007http://feedproxy.google.com/~r/typepad/clueunit/~3/AN4R0NacepU/clue-unit-20-a-.htmlccarfi@gmail.com (Jake McKee, Lee LeFever, Christopher Carfi)Mon, 25 Jun 2007 06:23:41 PDTtag:typepad.com,2003:post-35755750

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Episode 20, about 30 minutes.

Today's Topic:  A Conversation with Derek Powazek

  •     The Story of JPG Magazine  
  •     Gaming the System for Good
  •     Extremism and Sites Like Digg  
  •     Wikipedia and Big Ideas  
  •     Threadless as Community Business  
  •     Assignment Zero and Pro/Am Journalism  
  •     Community Hangover?
     

Related Links:

Derek Powazek
Design for Community
Publishing Before the Web - Newspaper
JPG Magazine - The Story
8020 Publishing
Access and Control Lead to Relationships
Gaming Can a Positive Impact - Embrace the Game
- 10 Photos per day
- Use Theme
- Encourage Friends to Vote (Digg, etc.)
Editors Make Final Call
Extremism and The Problem with Digg
Kuro5hin - Built Without an Editor
NewsAssignment
Tom Coates on Wikipedia
Wikipedia Required a Big Idea
Threadless and Creative vs. Financial Rewards
Threadless as Example for Doing Community Business
Lulu for Printing
Community Business Model
AssignmentZero for Pro/Am Journalism Wiki
"Community" - Using the Web For What It's Good At

]]>(iTunes) (MP3) (click here to subscribe) Episode 20, about 30 minutes. Today's Topic: A Conversation with Derek Powazek The Story of JPG Magazine Gaming the System for Good Extremism and Sites Like Digg Wikipedia and Big Ideas Threadless as Community...no(iTunes) (MP3) (click here to subscribe) Episode 20, about 30 minutes. Today's Topic: A Conversation with Derek Powazek The Story of JPG Magazine Gaming the System for Good Extremism and Sites Like Digg Wikipedia and Big Ideas Threadless as Community...Jake McKee, Lee LeFever, Christopher Carfi(iTunes) (MP3) (click here to subscribe) Episode 20, about 30 minutes. Today's Topic: A Conversation with Derek Powazek The Story of JPG Magazine Gaming the System for Good Extremism and Sites Like Digg Wikipedia and Big Ideas Threadless as Community...blogs,socialnetworking,socialnetworks,community,onlinecommunity,clueunit,clueimplementationunit,communities,marketing,blogging,podcast,business,podcasting,conversations,marketshttp://www.clueunit.com/2007/06/clue-unit-20-a-.htmlClue Unit #19: The Ad Model in Communities as Business - June 10, 2007http://feedproxy.google.com/~r/typepad/clueunit/~3/jo7yhknzgzo/clue_unit_19_th.htmlccarfi@gmail.com (Jake McKee, Lee LeFever, Christopher Carfi)Mon, 18 Jun 2007 22:13:55 PDTtag:typepad.com,2003:post-35513082

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Episode 19, about 30 minutes.

Today's Topic:  The Ad Model in Communities as Business

  • Ads on Blogs  
  • The 43 Things Model
  • Options in Serving Ads  
  • How Ads Really Work  
  • Impressions vs. Clicks  
  • Exclusive Sponsorship
  • Self-Correcting Nature of Advertising  
  • Markus Frind and Plenty of Fish  
  • Bad Models
  • Online Community Unconference
  • Fun time bong hit sound effects...

Related Links:
Jake's blog - no ads
Chris's blog - no ads
43Things.com
43 Things #1 Result for "lose weight" on Google
Indie Click
Google Adsense
Auction Ads
Blogher Ads
Federated Media
Matt Haughey's Post on How Ads Really Work
Metafilter
Markus Frind
Plenty of Fish
Josh Ledgard - Post on Ads in Community
Online Community Unconference
Pixish
Howard Rheingold
John Coate
Cliff Figallo
Gail Ann Williams
iPhone
Cult of the Amateur - Andrew Keen blog

]]>(iTunes) (MP3) (click here to subscribe) Episode 19, about 30 minutes. Today's Topic: The Ad Model in Communities as Business Ads on Blogs The 43 Things Model Options in Serving Ads How Ads Really Work Impressions vs. Clicks Exclusive Sponsorship...no(iTunes) (MP3) (click here to subscribe) Episode 19, about 30 minutes. Today's Topic: The Ad Model in Communities as Business Ads on Blogs The 43 Things Model Options in Serving Ads How Ads Really Work Impressions vs. Clicks Exclusive Sponsorship...Jake McKee, Lee LeFever, Christopher Carfi(iTunes) (MP3) (click here to subscribe) Episode 19, about 30 minutes. Today's Topic: The Ad Model in Communities as Business Ads on Blogs The 43 Things Model Options in Serving Ads How Ads Really Work Impressions vs. Clicks Exclusive Sponsorship...blogs,socialnetworking,socialnetworks,community,onlinecommunity,clueunit,clueimplementationunit,communities,marketing,blogging,podcast,business,podcasting,conversations,marketshttp://www.clueunit.com/2007/06/clue_unit_19_th.htmlClue Unit #18: Community as Business - June 1, 2007http://feedproxy.google.com/~r/typepad/clueunit/~3/YqRBCozMEYM/clue_unit_18_co.htmlclueunitccarfi@gmail.com (Jake McKee, Lee LeFever, Christopher Carfi)Mon, 18 Jun 2007 22:09:10 PDTtag:typepad.com,2003:post-35513022

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Episode 18, about 30 minutes.

Today's Topic:  Online Community As Business

  •     Clipboard Roulette
  •     Open Source Car
  •     Community Business Models
  •     User-to-user gifts, products  
  •     ROI and Metrics
  •     Community as the means, not the end  
  •     Conference Chatter
     

Related Links:
ClipBoard Roulette
Derek Powazek's Search for People Powered Products
Open Source Car
JPG Magazine
Threadless
Flickr
Amazon with/without community
Photobucket
Stunning Nikon Campaign
Facebook's gifts
Second Life digital purchases
Sims Online
Sean O'Driscoll and not selling "community"

Conference Chatter:
Dot Sub for video translation
Common Craft Show
Dopplr for frequent travelers
Where 2.0
Google Street Level Views
Snopes

]]>(iTunes) (MP3) (click here to subscribe) Episode 18, about 30 minutes. Today's Topic: Online Community As Business Clipboard Roulette Open Source Car Community Business Models User-to-user gifts, products ROI and Metrics Community as the means, not the end Conference Chatter...no(iTunes) (MP3) (click here to subscribe) Episode 18, about 30 minutes. Today's Topic: Online Community As Business Clipboard Roulette Open Source Car Community Business Models User-to-user gifts, products ROI and Metrics Community as the means, not the enJake McKee, Lee LeFever, Christopher Carfi(iTunes) (MP3) (click here to subscribe) Episode 18, about 30 minutes. Today's Topic: Online Community As Business Clipboard Roulette Open Source Car Community Business Models User-to-user gifts, products ROI and Metrics Community as the means, not the end Conference Chatter...blogs,socialnetworking,socialnetworks,community,onlinecommunity,clueunit,clueimplementationunit,communities,marketing,blogging,podcast,business,podcasting,conversations,marketshttp://www.clueunit.com/2007/06/clue_unit_18_co.htmlClue Unit #17: Transparency Rapid-fire - May 31, 2007http://feedproxy.google.com/~r/typepad/clueunit/~3/bP1uLMspIQw/clue_unit_17_tr.htmlccarfi@gmail.com (Jake McKee, Lee LeFever, Christopher Carfi)Thu, 31 May 2007 23:41:00 PDTtag:typepad.com,2003:post-35310564

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Episode 17, about 30 minutes.

Clue Unit Episode #17 Transparency Rapid Fire

Todays Topics:

  •     Google Street Views  
  •     Transparency and TV  
  •     Data as Transparency  
  •     Facebook Applications  

Related Links:

Transparent Screens on Flickr
Google Street Level Views
Phone Plans and Transparency
Esse Quam Videre - To Be Rather Than To Seem
Pleo Dinosaur
Video: Rosie Vs. Elizabeth on the View (yes, we discussed it, thanks Jake!)
Transparency Linked to Trust and Effectiveness
Computer as Replacement for TV
Entertainment Weekly - Are You Killing TV?
Twitter
TweetVolume.com is it transparency?
Darren Barefoot
Goldcorp in Wikinomics
Facebook
Facebook Developers and Applications

]]>(iTunes) (MP3) (click here to subscribe) Episode 17, about 30 minutes. Clue Unit Episode #17 Transparency Rapid Fire Todays Topics: Google Street Views Transparency and TV Data as Transparency Facebook Applications Related Links: Transparent Screens on Flickr Google Street Level...no(iTunes) (MP3) (click here to subscribe) Episode 17, about 30 minutes. Clue Unit Episode #17 Transparency Rapid Fire Todays Topics: Google Street Views Transparency and TV Data as Transparency Facebook Applications Related Links: Transparent Screens on FlJake McKee, Lee LeFever, Christopher Carfi(iTunes) (MP3) (click here to subscribe) Episode 17, about 30 minutes. Clue Unit Episode #17 Transparency Rapid Fire Todays Topics: Google Street Views Transparency and TV Data as Transparency Facebook Applications Related Links: Transparent Screens on Flickr Google Street Level...blogs,socialnetworking,socialnetworks,community,onlinecommunity,clueunit,clueimplementationunit,communities,marketing,blogging,podcast,business,podcasting,conversations,marketshttp://www.clueunit.com/2007/05/clue_unit_17_tr.htmlClue Unit #15: Interview with Deb Schultz on Transparency - May 24, 2007http://feedproxy.google.com/~r/typepad/clueunit/~3/hE-B47_IeHc/clue_unit_15_in.htmlclueunitccarfi@gmail.com (Jake McKee, Lee LeFever, Christopher Carfi)Fri, 25 May 2007 11:22:45 PDTtag:typepad.com,2003:post-34518696

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Episode 15, about 30 minutes.

Today's Topic: Interview with Deb Schultz on Transparency

About Deb:
Dsc_4882_blog Deb Schultz is a consultant and speaker who describes herself as an evangelist and rabble-rouser in the relationship economy.  She is the former Marketing Director of Six Apart, makers of blogging platforms Movable Type, Typepad, Vox and Live Journal.

With Jake McKee, Lee LeFever and Christopher Carfi.

Related notes and links:

Transparency = Authenticity
Six Apart offers refund due to poor Typepad performance
Mena jokes about incoming CEO
Apple and Google and Transparency
Jonathan Schwartz's Blog
Transparency may not be for everyone
The value of baby steps
How to start with transparency: ask questions, start a blog
Craig Newmark, Craigslist and valuing customers
Use the word "I" as in "I believe" vs "the company believes"
Huge connection between transparency and community
In today's world, you cannot lie
Walmarting Across America blog debacle
Ask - Why am I creating this company/product and what do I owe my customers?

Bonus link: Transparency Tyranny from Trendwatching.com

Thanks for the great interview Deb!

]]>(iTunes) (MP3) (click here to subscribe) Episode 15, about 30 minutes. Today's Topic: Interview with Deb Schultz on Transparency About Deb: Deb Schultz is a consultant and speaker who describes herself as an evangelist and rabble-rouser in the relationship economy....no(iTunes) (MP3) (click here to subscribe) Episode 15, about 30 minutes. Today's Topic: Interview with Deb Schultz on Transparency About Deb: Deb Schultz is a consultant and speaker who describes herself as an evangelist and rabble-rouser in the relationshiJake McKee, Lee LeFever, Christopher Carfi(iTunes) (MP3) (click here to subscribe) Episode 15, about 30 minutes. Today's Topic: Interview with Deb Schultz on Transparency About Deb: Deb Schultz is a consultant and speaker who describes herself as an evangelist and rabble-rouser in the relationship economy....blogs,socialnetworking,socialnetworks,community,onlinecommunity,clueunit,clueimplementationunit,communities,marketing,blogging,podcast,business,podcasting,conversations,marketshttp://www.clueunit.com/2007/05/clue_unit_15_in.htmlClue Unit #14: Non-traditional Discussion of Transparency - May 23, 2007http://feedproxy.google.com/~r/typepad/clueunit/~3/2FcYrntgRCY/clue_unit_14_no.htmlclueunitccarfi@gmail.com (Jake McKee, Lee LeFever, Christopher Carfi)Wed, 23 May 2007 17:31:39 PDTtag:typepad.com,2003:post-34433414

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Episode 14, about 30 minutes.

Today's Topic: Non-traditional Discussion of Transparency

  •     Spammer Contacts Jake  
  •     Flickr Censors User  
  •     Engadget Drops Apple's Stock Price  
  •     Heather and Derek Leave JPG Magazine 

With Jake McKee, Lee LeFever and Christopher Carfi.

Turning off comments at Community Guy.com due to spam
Spammer responds, comments return
Eliza AI System

Flickr Censors Photographer's Plea (slashdot)
Flickr User's Blog Response

Engadget Post Drops Apple Stock by 4 billion in 20 minutes
Original Engadget Post
Original Email from Apple

Heather and Derek Leave JPG Magazine
Why I did it - Post by Derek
Heather's Response
JPG Magazine
8020 Publishing

Conference Chatter:
Dopplr - Travel-based networking
PC to TV Converter
Twitter applied to real world friends and family

]]>(click here to listen - MP3) (click here to subscribe to this feed) Episode 14, about 30 minutes. Today's Topic: Non-traditional Discussion of Transparency Spammer Contacts Jake Flickr Censors User Engadget Drops Apple's Stock Price Heather and Derek Leave JPG...no(click here to listen - MP3) (click here to subscribe to this feed) Episode 14, about 30 minutes. Today's Topic: Non-traditional Discussion of Transparency Spammer Contacts Jake Flickr Censors User Engadget Drops Apple's Stock Price Heather and Derek LeavJake McKee, Lee LeFever, Christopher Carfi(click here to listen - MP3) (click here to subscribe to this feed) Episode 14, about 30 minutes. Today's Topic: Non-traditional Discussion of Transparency Spammer Contacts Jake Flickr Censors User Engadget Drops Apple's Stock Price Heather and Derek Leave JPG...blogs,socialnetworking,socialnetworks,community,onlinecommunity,clueunit,clueimplementationunit,communities,marketing,blogging,podcast,business,podcasting,conversations,marketshttp://www.clueunit.com/2007/05/clue_unit_14_no.htmlClue Unit #13: Transparency and Communities - May 4, 2007http://feedproxy.google.com/~r/typepad/clueunit/~3/nbxjvmBqN5g/clue_unit_13_a_.htmlclueunitccarfi@gmail.com (Jake McKee, Lee LeFever, Christopher Carfi)Fri, 04 May 2007 10:46:22 PDTtag:typepad.com,2003:post-33663552

(click here to listen - MP3)

(click here to subscribe to this feed)

Episode 13, about 30 minutes.

Today's Topic:  Transparency and Communities

  •     New Clue Unit Format  
  •     Transparency Discussion
  •     Microsoft and Wired Magazine Article  
  •     Digg's Reaction to HD/DVD Code Hubbub

With Jake McKee, Lee LeFever and Christopher Carfi.

Related Links:

Ad Age Article on Transparency
Wired Issue on Transparency
Wired Article on Microsoft: Operation Channel 9
Sean O'Driscoll
Threadless - Community Innovation
Digg
Kevin Rose's Post on HD/DVD Encryption Code Issue
Google Aids China's Censorship Efforts
Dallas Social Media Club Meeting
New Blog: Not To, But With
DotSub: Any video in any language.
Rocketboom's Episode on Dotsub

Don't forget about the JPG Magazine Subscription Giveaway. 

]]>(click here to listen - MP3) (click here to subscribe to this feed) Episode 13, about 30 minutes. Today's Topic: Transparency and Communities New Clue Unit Format Transparency Discussion Microsoft and Wired Magazine Article Digg's Reaction to HD/DVD Code Hubbub...no(click here to listen - MP3) (click here to subscribe to this feed) Episode 13, about 30 minutes. Today's Topic: Transparency and Communities New Clue Unit Format Transparency Discussion Microsoft and Wired Magazine Article Digg's Reaction to HD/DVD Code Jake McKee, Lee LeFever, Christopher Carfi(click here to listen - MP3) (click here to subscribe to this feed) Episode 13, about 30 minutes. Today's Topic: Transparency and Communities New Clue Unit Format Transparency Discussion Microsoft and Wired Magazine Article Digg's Reaction to HD/DVD Code Hubbub...blogs,socialnetworking,socialnetworks,community,onlinecommunity,clueunit,clueimplementationunit,communities,marketing,blogging,podcast,business,podcasting,conversations,marketshttp://www.clueunit.com/2007/05/clue_unit_13_a_.html(CC) Creative Commons Attribution-Noncommercial 3.0 LicenseJake McKee, Lee LeFever, Christopher CarfinonadultThe Clue Unit: A hands-on podcast about connecting customers, communities, and business.