dq:view - Steve Tuck on Data Qualitytag:typepad.com,2003:weblog-1949932009-02-18T16:09:59Zdq:View - Steve Tuck on Data Quality
Steve is the Chief Strategy Officer for Datanomic, a provider of innovative data quality software solutions. This is Steve's blog.TypePad
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dq:View has moved...tag:typepad.com,2003:post-630153932009-02-18T16:09:59+00:002009-04-13T21:57:17Z2009-02-18T16:09:59Zdq:View has moved to the Datanomic website...Steve TuckBooksBusiness IntelligenceCRMCurrent AffairsCustomer ServiceData CleansingData EntryData GovernanceData IntegrationData IntegrityData MigrationData QualityFilmFood and DrinkFunnily EnoughGamesMusicNHSReligionRisk & RegulationScienceSingle Customer ViewSportsTelevisionTravelUK Address MasterclassUsing this blogWeb/TechWeblogshttp://www.dqview.com/steve_tuck/2009/02/dqview-has-moved.htmlI Love Datatag:typepad.com,2003:post-586486542008-11-20T13:08:00+00:002008-11-20T13:08:00Z2008-11-20T13:08:00ZData is more than bits and bytes in a database: it can tell you a lot about the health of your business and business processes.Steve Tuckhttp://www.dqview.com/steve_tuck/2008/11/i-love-data.htmlAre we nearly there yet?tag:typepad.com,2003:post-586483942008-11-18T01:05:58+00:002008-11-18T01:05:58Z2008-11-18T01:05:58ZMaster Data Management (MDM) promises the holy grail of a single view of customers, suppliers and products. But haven’t we heard that before?Steve Tuckhttp://www.dqview.com/steve_tuck/2008/11/are-we-nearly-there-yet.htmlProfiting from Your Most Important Business Assettag:typepad.com,2003:post-570692672008-10-16T10:50:57+01:002008-10-16T09:50:57Z2008-10-16T09:50:57ZTom Redman, a.k.a. the “Data Doc”, believes that information is an organisation’s most valuable asset, but that poor data quality costs businesses 20% of their revenues. So why do some people struggle to make a business case?Steve TuckData GovernanceData Qualityhttp://www.dqview.com/steve_tuck/2008/10/profiting-from-your-most-important-business-asset.htmlPropping up the house of cardstag:typepad.com,2003:post-569378692008-10-13T21:37:34+01:002008-10-13T20:37:34Z2008-10-13T20:37:34ZDominique Strauss-Kahn, head of the International Monetary Fund (IMF) says that the world financial system is on "the brink of systemic meltdown"; Vince Cable, Liberal Democrat spokesman describes the situation as a "bank tsunami"; the City is talking about a potential banking "armageddon". The unprecedented global financial crisis has left us all reeling; where were the regulators when we needed them? Ken Clarke, former Chancellor of the Exchequer put it quite succinctly on last week’s edition of the BBC’s Question Time: “the regulators were useless and the new regulation system didn’t work,” he said. After years preparing and implementing Basel...Steve TuckRisk & Regulationhttp://www.dqview.com/steve_tuck/2008/10/propping-up-the.htmlData quality carrotstag:typepad.com,2003:post-558487362008-09-22T14:22:00+01:002008-09-22T13:22:00Z2008-09-22T13:22:00ZWhen I want to teach my dog to do something, I generally find it helps to offer her something in return. A small piece of cheese, or other tasty morsel generally does the trick. It doesn't have to be anything big or expensive and, after a short while, when she's learnt what it is I want. she'll respond without the need for anything more than a "good girl" as a thank you. I'd say the same is pretty much true for my kids (although they respond better to cash than cheese and can generally understand more complex requests). So why...Steve TuckData EntryData GovernanceData Qualityhttp://www.dqview.com/steve_tuck/2008/09/data-quality-ca.htmlGetting their wires crossedtag:typepad.com,2003:post-558454402008-09-19T15:27:05+01:002008-09-19T14:27:05Z2008-09-19T14:27:05ZWhat on earth possessed me to transfer my mobile, office and broadband lines in the same week? How could I be so naive as to think that it would all go smoothly? After a lot of frustrating calls to premium rate numbers, working through countless automated menus and listening to a lot of dreadful "on-hold" musak, my office line did get successfully transferred, but the mobile and the broadband were not so successful. Both look set for a delay of at least a week. What has frustrated me most in my dealings with the FOUR telephone companies involved is the...Steve TuckCRMCustomer ServiceSingle Customer Viewhttp://www.dqview.com/steve_tuck/2008/09/getting-their-w.htmlTrillium Software's Identity Crisistag:typepad.com,2003:post-426498542007-12-10T18:22:05+00:002007-12-10T18:22:05Z2007-12-10T18:22:05ZThey say that imitation is the highest form of flattery. I thought someone was pulling my leg when I first heard about this, but it's true - Trillium Software is currently paying for an advertisement on Google, that uses one word only - Datanomic! Why would such a well established data quality software vendor make such prominent use of a competitor's name? And why has Trillium singled Datanomic out for this special treatment? I'll let you make up your own mind about that. Meanwhile, here's a screenshot I just grabbed that shows the advert. Feel free to Google Datanomic and...Steve TuckData CleansingData IntegrationData IntegrityData MigrationData QualityFunnily Enoughhttp://www.dqview.com/steve_tuck/2007/12/trillium-softwa.htmlThe Dos and Don’ts of CRM Data Migrationtag:typepad.com,2003:post-377212532007-08-15T22:39:44+01:002007-08-15T21:39:44Z2007-08-15T21:39:44ZAccording to a Gartner Research report, “Eight Steps to Implementing a Successful CRM Project” (October 2006), CRM project failures continue to run at nearly 50%. What the report fails to identify is that a significant number of these failures are due to inadequate data resulting from deficient data migration practices. Poor data quality leads to poor user adoption and poor CRM performance; getting the data migration right is critical to success. In my experience of dozens of CRM Migration projects there are two key mistakes that are commonly made, to avoid these: Don’t Assume that Migrating Data will be Easy...Steve Tuckhttp://www.dqview.com/steve_tuck/2007/08/the-dos-and-don.htmlData Quality - Small Beer?tag:typepad.com,2003:post-329761062007-04-16T23:09:03+01:002007-04-16T22:09:03Z2007-04-16T22:09:03ZAccording to a new Data Quality Benchmark Study by Tank! Action Group and Transactis, half of the organisations surveyed (some of the biggest mailers in the UK) have no data quality strategy in place and, instead, approach it in an ad hoc way, with irregular, unplanned attempts to resolve data quality problems. What is more, 40% of these organisations do not view data as a commercial asset, and are therefore unlikely to see it as worth investing in. So many organisations regard data quality as small beer, i.e. of little importance. They will continue to lose out to those that...Steve TuckData QualityFunnily Enoughhttp://www.dqview.com/steve_tuck/2007/04/data_quality_sm.html