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    <title>Management Blog</title>
    
    
    <link rel="alternate" type="text/html" href="http://www.managementblog.com.au/management_blog/" />
    <id>tag:typepad.com,2003:weblog-153521</id>
    <updated>2012-05-24T10:34:31+10:00</updated>
    <subtitle>Trends, news and latest thinking from the world of management and business, brought to you by the Australian Institute of Management - Qld &amp; NT.</subtitle>
    <generator uri="http://www.typepad.com/">TypePad</generator>
    <atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" type="application/atom+xml" href="http://feeds.feedburner.com/typepad/iMoM" /><feedburner:info uri="typepad/imom" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com/" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://hubbub.api.typepad.com/" /><entry>
        <title>The benefits of ending smartphone addiction</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/typepad/iMoM/~3/jaINTwTOQsE/the-benefits-of-ending-smartphone-addiction.html" />
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        <id>tag:typepad.com,2003:post-6a00d83452a06969e20168ebbc9240970c</id>
        <published>2012-05-24T10:34:31+10:00</published>
        <updated>2012-05-24T10:34:31+10:00</updated>
        <summary>The new book Sleeping With Your Smartphone by Leslie Perlow reinforces the need for professionals to have some time away from their ICT devices, according to this Harvard Business Review article. The book offers a timely reminder that most professionals...</summary>
        <author>
            <name>AIM Qld &amp; NT</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Around the office" />
        
        
<content type="xhtml" xml:lang="en-AU" xml:base="http://www.managementblog.com.au/management_blog/">
<div xmlns="http://www.w3.org/1999/xhtml"><p>The new book <em>Sleeping With Your Smartphone</em> by Leslie Perlow reinforces the need for professionals to have some time away from their ICT devices, according to this <em><a href="http://hbswk.hbs.edu/item/6877.html" target="_self">Harvard Business Review</a> </em>article.</p>
<p>The book offers a timely reminder that most professionals are now linked to their smartphones to the extent that it often seems impossible not to be lured back to work at any time of day.</p>
<p>The book tells the story of several top US consultants who experienced productivity increases after regularly disconnecting from their smartphones for some "predictable time off" (PTO).</p>
<p>According to the author, study participants experienced the following benefits:</p>
<p>51 per cent (versus 27 per cent of "always on" workers) were excited to start work in the morning</p>
<p>72 per cent (versus 49 per cent of "always on" workers) were satisfied with their job</p>
<p>54 percent (versus 38 per cent of "always on" workers) were satisfied with their work-life balance</p>
<p>It's also claimed PTO results in better team work. As Perlow put it, "When people work together to create 'predictable time off,' people, teams, and ultimately the organisation all stand to benefit."</p></div>
</content>



    <feedburner:origLink>http://www.managementblog.com.au/management_blog/2012/05/the-benefits-of-ending-smartphone-addiction.html</feedburner:origLink></entry>
    <entry>
        <title>Australia's most attractive employer revealed</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/typepad/iMoM/~3/hy1EUkAKIho/australias-most-attractive-employer-revealed.html" />
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        <id>tag:typepad.com,2003:post-6a00d83452a06969e20168ebaa9312970c</id>
        <published>2012-05-22T09:11:33+10:00</published>
        <updated>2012-05-22T09:11:33+10:00</updated>
        <summary>Newcrest Mining has been named as Australia's most attractive employer in a study conducted by recruitment firm Randstad, news.com.au reports. According to the article, Newcrest earned the award based on its competitive salaries, training opportunities and promises of long-term job...</summary>
        <author>
            <name>AIM Qld &amp; NT</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Around the office" />
        
        
<content type="xhtml" xml:lang="en-AU" xml:base="http://www.managementblog.com.au/management_blog/">
<div xmlns="http://www.w3.org/1999/xhtml"><p>Newcrest Mining has been named as Australia's most attractive employer in a study conducted by recruitment firm Randstad, <a href="http://www.news.com.au/business/worklife/newcrest-mining-named-most-attractive-employer-to-work-for-in-randstad-awards/story-e6frfm9r-1226359118092" target="_self">news.com.au</a> reports.</p>
<p>According to the article, Newcrest earned the award based on its competitive salaries, training opportunities and promises of long-term job security.</p>
<p>National broadcaster ABC was named as Australia's second most attractive employer in the 2012 list while last year's winner, Virgin Australia, was placed third in the ranking.</p>
<p>Mining companies dominated the list with five of the top 20 most attractive employers coming from the booming sector. Two travel companies also made the list.</p>
<p>Randstad says career mobility, competitive salaries and benefits, work-life balance and positive working conditions have emerged as the most important factors for Australian employees.</p></div>
</content>



    <feedburner:origLink>http://www.managementblog.com.au/management_blog/2012/05/australias-most-attractive-employer-revealed.html</feedburner:origLink></entry>
    <entry>
        <title>Article round-up from @aimqld - 14-18 May </title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/typepad/iMoM/~3/ZPzyObiruAA/article-round-up-from-aimqld-14-18-may-.html" />
        <link rel="replies" type="text/html" href="http://www.managementblog.com.au/management_blog/2012/05/article-round-up-from-aimqld-14-18-may-.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d83452a06969e20163059e33d8970d</id>
        <published>2012-05-21T14:27:00+10:00</published>
        <updated>2012-05-21T14:27:00+10:00</updated>
        <summary>Twitter speedlinks from last week on @aimqld: How to Encourage People to Change Their Own Minds (via PsyBlog) http://bit.ly/Kdl504 Ready to Grow and Innovate? Begin by Driving Out Fear and Apathy (via Blanchard LeaderChat) http://bit.ly/LDWbIw Thinking of making the hot-desk...</summary>
        <author>
            <name>AIM Qld &amp; NT</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Best of Web" />
        
        
<content type="xhtml" xml:lang="en-AU" xml:base="http://www.managementblog.com.au/management_blog/">
<div xmlns="http://www.w3.org/1999/xhtml"><p><strong>Twitter speedlinks from last week on <a href="http://twitter.com/aimqld" target="_self">@aimqld</a>:</strong></p>
<p>How to Encourage People to Change Their Own Minds (via PsyBlog) <a href="http://bit.ly/Kdl504">http://bit.ly/Kdl504</a></p>
<p>Ready to Grow and Innovate? Begin by Driving Out Fear and Apathy (via Blanchard LeaderChat) <a href="http://bit.ly/LDWbIw">http://bit.ly/LDWbIw</a></p>
<p>Thinking of making the hot-desk switch? (via HC Online) <a href="http://bit.ly/JRbPPr">http://bit.ly/JRbPPr</a></p>
<p>Training Leaders Before it is Their Turn to Lead (via Leadership &amp; Learning @KevinEikenberry) <a href="http://bit.ly/JRbxbk">http://bit.ly/JRbxbk</a></p>
<p>A New Philosophy for Leadership (via management-issues) <a href="http://bit.ly/KDYQ5F">http://bit.ly/KDYQ5F</a></p>
<p>Calming Down an Upset Client: The ASAP Model (via Adecco) <a href="http://bit.ly/LHSZMa">http://bit.ly/LHSZMa</a></p>
<p>Fanatic Discipline and Productive Paranoia (via Chief Learning Officer) <a href="http://bit.ly/J2GFIr">http://bit.ly/J2GFIr</a></p>
<p>9 Attitudes of Emotionally Intelligent Leaders and Managers (via hrdaily) <a href="http://bit.ly/KEuvnB">http://bit.ly/KEuvnB</a></p>
<p>How to Conquer Self-Sabotage in Yourself and Others (via SmartBlog on Leadership) <a href="http://bit.ly/JcDxEe">http://bit.ly/JcDxEe</a></p>
<p>12 Most Dangerous Beliefs in Marketing (via 12most.com) <a href="http://bit.ly/JaSFbW">http://bit.ly/JaSFbW</a></p>
<p>Rookie Hiring Mistakes (via @TimSackett) <a href="http://bit.ly/J64xKV">http://bit.ly/J64xKV</a></p>
<p>8 Steps to Build Relationships After a Networking Event (via @careerealism) <a href="http://bit.ly/JEUM4d">http://bit.ly/JEUM4d</a></p>
<p>The 6 Passages of Leadership and Management (via Great Leadership) <a href="http://bit.ly/LMQAQn">http://bit.ly/LMQAQn</a></p>
<p>Vary Your Routine for a Change (via @artpetty) <a href="http://bit.ly/J8dP9I">http://bit.ly/J8dP9I</a></p>
<p>Why Product Simplicy Always Wins (via thoughtLEADERS) <a href="http://bit.ly/Kcde0Y">http://bit.ly/Kcde0Y</a></p>
<p>5 Proven Tactics to Increase Your Productivity (via @workawesome) <a href="http://bit.ly/J8NGaq">http://bit.ly/J8NGaq</a></p>
<p>Innovation: A Path To Talent Development? (via @TanveerNaseer) <a href="http://bit.ly/IZRwiH">http://bit.ly/IZRwiH</a></p>
<p>Declining Employee Loyalty: A Casualty of the New Workplace (via @LeadingCo) <a href="http://bit.ly/JOrfVW">http://bit.ly/JOrfVW</a></p>
<p>The Inexperience Advantage (via HBR) <a href="http://bit.ly/JfmwPA">http://bit.ly/JfmwPA</a></p>
<p>Fostering a Strong Company Culture (via OPEN Forum) <a href="http://bit.ly/IYN3LG">http://bit.ly/IYN3LG</a></p>
<p>The Value of Adaptive Leadership (via HRE Online) <a href="http://bit.ly/LVwS4Q">http://bit.ly/LVwS4Q</a></p>
<p>10 Things A Sales Manager Should Avoid (via Eric Jacobson on Management and Leadership) <a href="http://bit.ly/JK2pa5">http://bit.ly/JK2pa5</a></p>
<p>How Leaders Complain (via Lead Change Group) <a href="http://bit.ly/KhDLKo">http://bit.ly/KhDLKo</a></p>
<p>How to Get 'Change Front and Centre in Your Business (via @FirebrandTalent) <a href="http://bit.ly/KC3ZeZ">http://bit.ly/KC3ZeZ</a></p>
<p>Did You Confabulate Today? (via More Than a Minute) <a href="http://bit.ly/KnZKky">http://bit.ly/KnZKky</a></p></div>
</content>



    <feedburner:origLink>http://www.managementblog.com.au/management_blog/2012/05/article-round-up-from-aimqld-14-18-may-.html</feedburner:origLink></entry>
    <entry>
        <title>Jargon watch - geofencing</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/typepad/iMoM/~3/efX8-fK0hLw/jargon-watch-geofencing.html" />
        <link rel="replies" type="text/html" href="http://www.managementblog.com.au/management_blog/2012/05/jargon-watch-geofencing.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d83452a06969e2016305af2854970d</id>
        <published>2012-05-21T12:17:00+10:00</published>
        <updated>2012-05-21T12:17:00+10:00</updated>
        <summary>A growing number of US retailers are attempting to fight the erosion of their market share to online stores with the implementation of geofencing tactics, the Wall Street Journal reports. According to the article, geofencing describes the process of offering...</summary>
        <author>
            <name>AIM Qld &amp; NT</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Around the office" />
        
        
<content type="xhtml" xml:lang="en-AU" xml:base="http://www.managementblog.com.au/management_blog/">
<div xmlns="http://www.w3.org/1999/xhtml"><p>A growing number of US retailers are attempting to fight the erosion of their market share to online stores with the implementation of geofencing tactics, the <em><a href="http://online.wsj.com/article/SB10001424052702303978104577362403804858504.html?mod=WSJ_business_LeadStoryCollection" target="_self">Wall Street Journal</a></em> reports.</p>
<p>According to the article, geofencing describes the process of offering signed-up shoppers special deals via their smartphones when they are within a certain physical distance of a store.</p>
<p>It's suggested geofencing is a means of slowing showrooming, a process that occurs when consumers look at a product in a physical store before making a purchase online at a cheaper price.</p>
<p>A recent study by Forrester Research suggests 15 per cent of US shoppers use their smart phones to compare prices to online-only rivals.</p>
<p>The article highlights some clever possible uses of geofencing, including placing umbrellas on sale when shoppers outside may be getting damp during to a rainstorm.</p></div>
</content>



    <feedburner:origLink>http://www.managementblog.com.au/management_blog/2012/05/jargon-watch-geofencing.html</feedburner:origLink></entry>
    <entry>
        <title>The rise of the intention economy</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/typepad/iMoM/~3/otRIos8QdKk/the-rise-of-the-intention-economy.html" />
        <link rel="replies" type="text/html" href="http://www.managementblog.com.au/management_blog/2012/05/the-rise-of-the-intention-economy.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d83452a06969e20168eb93cd92970c</id>
        <published>2012-05-18T09:46:00+10:00</published>
        <updated>2012-05-18T09:46:00+10:00</updated>
        <summary>The days of the mass-market economy are over. Today we live in an "intention economy" in which consumers make the rules, according to academic and author Doc Searls. In this HBR podcast Searls explains that in the intention economy consumers...</summary>
        <author>
            <name>AIM Qld &amp; NT</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Strategy" />
        
        
<content type="xhtml" xml:lang="en-AU" xml:base="http://www.managementblog.com.au/management_blog/">
<div xmlns="http://www.w3.org/1999/xhtml"><p>The days of the mass-market economy are over. Today we live in an "intention economy" in which consumers make the rules, according to academic and author Doc Searls.</p>
<p>In this <a href="http://blogs.hbr.org/ideacast/2012/04/winning-in-the-intention-econo.html" target="_self">HBR podcast</a> Searls explains that in the intention economy consumers have the power to express their purchasing intentions to sellers, a shift that affects more than just the price of an offering.</p></div>
</content>



    <feedburner:origLink>http://www.managementblog.com.au/management_blog/2012/05/the-rise-of-the-intention-economy.html</feedburner:origLink></entry>
    <entry>
        <title>World's best gamification campaigns</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/typepad/iMoM/~3/ASMHNKHk0Ms/worlds-best-gamification-campaigns.html" />
        <link rel="replies" type="text/html" href="http://www.managementblog.com.au/management_blog/2012/05/worlds-best-gamification-campaigns.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d83452a06969e20167668c45d5970b</id>
        <published>2012-05-17T09:40:56+10:00</published>
        <updated>2012-05-17T09:40:56+10:00</updated>
        <summary>Gamification, the use of computer game dynamics to influence behaviour, is achieving a lot of attention in marketing circles as a means of engaging with consumers, Marketing magazine reports. To help brands understand the power and potential of the trend,...</summary>
        <author>
            <name>AIM Qld &amp; NT</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Marketing" />
        
        
<content type="xhtml" xml:lang="en-AU" xml:base="http://www.managementblog.com.au/management_blog/">
<div xmlns="http://www.w3.org/1999/xhtml"><p>Gamification, the use of computer game dynamics to influence behaviour, is achieving a lot of attention in marketing circles as a means of engaging with consumers, <em><a href="http://www.marketingmag.com.au/news/top10-gamification-executions-13757/ " target="_self">Marketing</a></em> magazine reports.</p>
<p>To help brands understand the power and potential of the trend, some of the word's best gamification campaigns have been identified by the publication. In summary, these include:</p>
<ul>
<li>Fruit Ninja – a game in which players smash virtual fruit is being used by neuroscientists to help the elderly recover from operations</li>
<li>Coinland – the Commonwealth Bank has created a virtual world in which children can learn about earning, saving and investing money</li>
<li>Sparx – this New Zealand based fantasy game has been designed to help young people learn about depression management</li>
</ul>
<p>More case studies can be found <a href="http://www.marketingmag.com.au/news/top10-gamification-executions-13757/" target="_self">here</a>.</p></div>
</content>



    <feedburner:origLink>http://www.managementblog.com.au/management_blog/2012/05/worlds-best-gamification-campaigns.html</feedburner:origLink></entry>
    <entry>
        <title>Why solo time is the key to effective teamwork</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/typepad/iMoM/~3/Qz16MU_pCgE/why-solo-time-is-the-key-to-effective-teamwork.html" />
        <link rel="replies" type="text/html" href="http://www.managementblog.com.au/management_blog/2012/05/why-solo-time-is-the-key-to-effective-teamwork.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d83452a06969e2016766850120970b</id>
        <published>2012-05-16T09:23:00+10:00</published>
        <updated>2012-05-16T09:23:00+10:00</updated>
        <summary>The secret to highly effective workplace collaboration is to allow team members to "do their own thing", Inc. magazine reports. While the suggestion that beneficial team outcomes result from individual processes may seem counter-intuitive, the article explains that people are...</summary>
        <author>
            <name>AIM Qld &amp; NT</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Around the office" />
        
        
<content type="xhtml" xml:lang="en-AU" xml:base="http://www.managementblog.com.au/management_blog/">
<div xmlns="http://www.w3.org/1999/xhtml"><p>The secret to highly effective workplace collaboration is to allow team members to "do their own thing", <a href="http://www.inc.com/john-baldoni/the-secret-to-team-collaboration-is-individuality.html" target="_self"><em>Inc.</em> magazine</a> reports.</p>
<p>While the suggestion that beneficial team outcomes result from individual processes may seem counter-intuitive, the article explains that people are ultimately more creative when working alone.</p>
<p>It's claimed too much teamwork can result in people not being given private time required for deep thinking; the constant interruptions involved in group work are also highlighted as a drawback.</p>
<p>But rather than being an all or nothing proposition, managers are advised to balance the individual needs of staff with group directives. Here are some tips for effective individualistic collaboration:</p>
<ul>
<li>Communicate a shared purpose – the manager must let people know how the project contributes to organisational success </li>
<li>Foster independence – working both independently and collaboratively allows the collection and review of different viewpoints</li>
<li>Team focus – make it clear the team will only succeed if members cooperate throughout the process</li>
<li>Collective reflection – reflection shouldn't just be an individual process, reflective group experiences can also deliver insight</li>
</ul></div>
</content>



    <feedburner:origLink>http://www.managementblog.com.au/management_blog/2012/05/why-solo-time-is-the-key-to-effective-teamwork.html</feedburner:origLink></entry>
    <entry>
        <title>Article round-up from @aimqld - 4-11 May</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/typepad/iMoM/~3/FlhC40kfzj4/article-round-up-from-aimqld-4-11-may.html" />
        <link rel="replies" type="text/html" href="http://www.managementblog.com.au/management_blog/2012/05/article-round-up-from-aimqld-4-11-may.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d83452a06969e20167666a1bd9970b</id>
        <published>2012-05-14T14:19:00+10:00</published>
        <updated>2012-05-14T14:19:00+10:00</updated>
        <summary>Twitter speedlinks from last week on @aimqld: How Emotional Intelligence Can Help Resolve Conflicts and Build Tough, Kind Leaders (via Knowledge @ Wharton) http://bit.ly/Iyt4Dy When Core Values &amp; New Ideas Collide (via Inc.) http://bit.ly/JUWEEE The Top 5 Mistakes Leaders Make...</summary>
        <author>
            <name>AIM Qld &amp; NT</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Best of Web" />
        
        
<content type="xhtml" xml:lang="en-AU" xml:base="http://www.managementblog.com.au/management_blog/">
<div xmlns="http://www.w3.org/1999/xhtml"><p><strong>Twitter speedlinks from last week on <a href="http://twitter.com/aimqld" target="_self">@aimqld</a>:</strong></p>
<p>How Emotional Intelligence Can Help Resolve Conflicts and Build Tough, Kind Leaders (via Knowledge @ Wharton) <a href="http://bit.ly/Iyt4Dy">http://bit.ly/Iyt4Dy</a></p>
<p>When Core Values &amp; New Ideas Collide (via Inc.) <a href="http://bit.ly/JUWEEE">http://bit.ly/JUWEEE</a></p>
<p>The Top 5 Mistakes Leaders Make (via Great Leadership) <a href="http://bit.ly/KAoepn">http://bit.ly/KAoepn</a></p>
<p>The 4 Doors to Loyalty: Your Welcome Mat to Customer Intimacy (via Marketing Profs) <a href="http://bit.ly/IQlfZm">http://bit.ly/IQlfZm</a></p>
<p>7 Tips for Networking (via Entrepreneur) <a href="http://bit.ly/Jb0mJx">http://bit.ly/Jb0mJx</a></p>
<p>10 Predictions for What the CIO Role Will Look Like in 2020 (via CIO.com) <a href="http://bit.ly/IT2GHi">http://bit.ly/IT2GHi</a></p>
<p>How Effectively Does Your Board Use Committees? (via @Directors_Aust) <a href="http://bit.ly/JRb235">http://bit.ly/JRb235</a></p>
<p>What are the Common Mistakes of New Managers? (via Wall Street Journal) <a href="http://bit.ly/Ke4CdQ">http://bit.ly/Ke4CdQ</a></p>
<p>5 Benefits of Investing Time in Innovative Leadership (via Innovation Excellence) <a href="http://bit.ly/IEtTjl">http://bit.ly/IEtTjl</a></p>
<p>The 12 Essential Traits of The Modern-Day Leader (via @Starbucker) <a href="http://bit.ly/JWC1I2">http://bit.ly/JWC1I2</a></p>
<p>Global Leadership Begins With Learning Professionals  (via T+D Magazine) <a href="http://bit.ly/IXPDVa">http://bit.ly/IXPDVa</a></p>
<p>7 Suggestions to Strengthen Your Group's Performance (via @artpetty) <a href="http://bit.ly/Ki8OcE">http://bit.ly/Ki8OcE</a></p>
<p>Checking In with Employees (Versus Checking Up) (via HBR) <a href="http://bit.ly/KC1vzu">http://bit.ly/KC1vzu</a></p>
<p>Land Critical Conversations Right the First Time (via @recoveringleadr) <a href="http://bit.ly/Jb0aze">http://bit.ly/Jb0aze</a></p>
<p>Reverse-Engineering Leadership (via Managing Leadership) <a href="http://bit.ly/JP39XG">http://bit.ly/JP39XG</a></p>
<p>Fascination is the DNA of Innovation (via The Heart of Innovation) <a href="http://bit.ly/JYP2Dy">http://bit.ly/JYP2Dy</a></p>
<p>Marketing Clutter (via @TomFishburne) <a href="http://bit.ly/IHQhmW">http://bit.ly/IHQhmW</a></p>
<p>Cialdini's Six Principles of Influence: Convincing Others to Say "Yes" (via Mind Tools) <a href="http://bit.ly/JYQkOS">http://bit.ly/JYQkOS</a></p>
<p>Moving From Managing to Leading - Taking on the Big Picture (via SmartBlog on Leadership) <a href="http://bit.ly/JTo2AU">http://bit.ly/JTo2AU</a></p>
<p>What 'The Avengers' Can Teach You About the Workplace (via The Workbuzz) <a href="http://cb.com/JY0gno">http://cb.com/JY0gno</a></p>
<p>3 Ways to Silence Your Inner Critic (via @ScottEblin) <a href="http://bit.ly/JC9jw8">http://bit.ly/JC9jw8</a></p>
<p>Communication Choices During Evolutionary Change (via ChangeFactory) <a href="http://bit.ly/JC7kYK">http://bit.ly/JC7kYK</a></p>
<p>3 Things You Should Never Do in Employee Recognition (via @humancapleague) <a href="http://bit.ly/JyGVOe">http://bit.ly/JyGVOe</a></p>
<p>5 Practices to Achieve Level 5 Customer Service (via SmartBusiness) <a href="http://bit.ly/JiEmhV">http://bit.ly/JiEmhV</a></p></div>
</content>



    <feedburner:origLink>http://www.managementblog.com.au/management_blog/2012/05/article-round-up-from-aimqld-4-11-may.html</feedburner:origLink></entry>
    <entry>
        <title>The big ask: improving your negotiation skills</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/typepad/iMoM/~3/iqmYr0-u8Qo/the-big-ask-improving-your-negotiation-skills.html" />
        <link rel="replies" type="text/html" href="http://www.managementblog.com.au/management_blog/2012/05/the-big-ask-improving-your-negotiation-skills.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d83452a06969e20168eb7b1b72970c</id>
        <published>2012-05-14T10:10:35+10:00</published>
        <updated>2012-05-14T10:10:35+10:00</updated>
        <summary>Whether advancing a cause, asking for assistance or changing stakeholder attitudes, every entrepreneur needs to be well versed in the art of negotiation, according to this Fast Company post. To help entrepreneurs perfect the “art of the ask” Selena Rezvani,...</summary>
        <author>
            <name>AIM Qld &amp; NT</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Management &amp; Leadership" />
        
        
<content type="xhtml" xml:lang="en-AU" xml:base="http://www.managementblog.com.au/management_blog/">
<div xmlns="http://www.w3.org/1999/xhtml"><p>Whether advancing a cause, asking for assistance or changing stakeholder attitudes, every entrepreneur needs to be well versed in the art of negotiation, according to this <em><a href="http://www.fastcompany.com/1836341/perfecting-the-art-of-the-ask" target="_self">Fast Company</a></em> post. <br /><br />To help entrepreneurs perfect the “art of the ask” Selena Rezvani, author of pushback: how smart women ask, describes the following two pathways to stronger negotiation experiences:</p>
<ul>
<li>Set the pace – it’s claimed the world’s best negotiators understand the power of asking progressively for something: “Putting a key reasoning out there and then allowing ample time for the dialogue volley helps you maintain power in the conversation.”</li>
<li>Think co-investment – determine your most important outcomes then remind yourself that negotiation is a two way street: “Be willing to make assertive claims but be equally comfortable giving up or adding on provisions that sweeten the deal for the other side.” </li>
<li>And while negotiation may often seem like a complicated dance that only some people are good at, Rezvani uses a series of case studies to argue that it is a skill, like any other, that can be learned.</li>
</ul></div>
</content>



    <feedburner:origLink>http://www.managementblog.com.au/management_blog/2012/05/the-big-ask-improving-your-negotiation-skills.html</feedburner:origLink></entry>
    <entry>
        <title>Top start-up businesses revealed</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/typepad/iMoM/~3/GPyxB43-Soc/top-start-up-businesses-revealed.html" />
        <link rel="replies" type="text/html" href="http://www.managementblog.com.au/management_blog/2012/05/top-start-up-businesses-revealed.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d83452a06969e20168eb6b3107970c</id>
        <published>2012-05-11T09:43:03+10:00</published>
        <updated>2012-05-11T09:43:03+10:00</updated>
        <summary>Corporate wellness services, wineries and ethnic supermarkets are just a few of the business categories set to achieve "next big thing" status this year, according to a new IBIS World report. This recent Business Finance Store post offers a good...</summary>
        <author>
            <name>AIM Qld &amp; NT</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Strategy" />
        
        
<content type="xhtml" xml:lang="en-AU" xml:base="http://www.managementblog.com.au/management_blog/">
<div xmlns="http://www.w3.org/1999/xhtml"><p>Corporate wellness services, wineries and ethnic supermarkets are just a few of the business categories set to achieve "next big thing" status this year, according to a new <a href="http://www.businessfinancestore.com/2012/02/02/top-startup-businesses-for-2012/" target="_self">IBIS World</a> report.</p>
<p>This recent Business Finance Store post offers a good overview of the start-up categories that rate a mention in the report. While US focused, some ideas clearly have global potential. The list includes:</p>
<ul>
<li>Relaxation beverages – forget energy drinks, more people are now focusing on beverages that help them unwind </li>
<li>Social network game development – demand for apps that amuse and engage show no sign of abating </li>
<li>Corporate wellness services – employers are increasingly looking to prevent staff health problems before they become productivity issues </li>
<li>Wineries – demand keeps increasing in the US while the popularity of beer continues to drop locally as more Australians embrace wine</li>
<li>Street vendors – gourmet food trucks are chipping away at the profits of established fast food providers </li>
<li>Ethnic supermarkets – changing consumer tastes and immigration trends are seeing demand grow for specialty grocers</li>
</ul></div>
</content>



    <feedburner:origLink>http://www.managementblog.com.au/management_blog/2012/05/top-start-up-businesses-revealed.html</feedburner:origLink></entry>
 
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