in tune

links for 2009-11-09

2009-11-09T19:02:33-08:00

Center for the Edge

Part of Deloitte LLP, helps senior executives make sense of and profit from emerging opportunities on the edge of business and technology. What is created on the edge of the competitive landscape—in terms of technology, geography, demographics, markets—inevitably strikes at the very heart of a business. Our mission is to identify and explore emerging opportunities related to big shifts that aren’t yet on the senior management agenda, but ought to be. While we’re focused on long-term trends and opportunities, we are equally focused on implications for near-term action, the day-to-day environment of executives.

(tags: innovation trends change)
John Seely Brown: Chief of Confusion

Visiting scholar at USC and the independent co-chairman of the Deloitte Center for the Edge. In a previous life, the Chief Scientist of Xerox Corporation and the director of its Palo Alto Research Center (PARC). Deeply involved in the management of radical innovation and in the formation of corporate strategy and strategic positioning of Xerox as The Document Company. Today, Brown is Chief of Confusion, helping people ask the right questions, trying to make a difference through my work- speaking, writing, teaching.

(tags: questions change)
Six Social Media Trends For 2010

(tags: social-media social-networks trends)
Managing with the Brain in Mind

From Strategy+Business: Neuroscience research is revealing the social nature of the high-performance workplace.

(tags: neuroscience teams-high-impact)

links for 2009-11-07

2009-11-07T19:02:00-08:00

The Wombat (All is One)

From Global-mindshift.org: The wombat speaks, and he's smarter than you, so listen up! In less than a minute, this rapid-fire animation tells you everything you need to know about how to get along on earth for the next million years. By Jason Ables.

(tags: systems-thinking)
Itay Talgam and the "Maestro Progarm"

The “Maestro programs” were founded on the belief that, in the orchestra as in the work place, music has the power to create community and reinforce shared values. Music embodies knowledge and innovation, individual effort and collective achievement, and offers a work-environment that is full of opportunities for excellence and self-actualization – same as any successful business.

(tags: leadership collaboration music)
Itay Talgam: Lead like the great conductors

From Ted: Former conductor Itay Talgam today runs workshops to help people develop a musician's sense of collaboration, and a conductor's sense of leadership. In this excellent talk at TED Oxford, Itay touches on the art of creating perfect harmony without saying a word by showing the unique styles of six great 20th-century conductors.

(tags: leadership collaboration music)
You Can Get There From Here: Websites for Learners

From A List Apart: "Content-rich" is not enough. Most websites are not learner-friendly. As an industry, we haven’t done our best to make our content-rich websites suitable for learning and exploration. Learners require more from us than keywords and killer headlines. They need an environment that is narrative, interactive, and discoverable. Amber Simmons tells how to begin creating rich content sites that invite and repay exploration and discovery.

(tags: web-design)
Thirty Conversations on Design

We’ve collected the thoughts of 30 of the world’s most inspired creative professionals. Architects, designers, authors and leaders of iconic brands.

(tags: design-thinking design)
Trust comes from letting go

From Tim Sanders:

(tags: trust customer-experience)
Tuning into Leadership Lessons for High-Performing Teams

From Pegasus: Conductor Roger Nierenberg has gleaned lessons about collaboration and leadership for businesses and other organizations from the inner workings of a world-class musical ensemble.

(tags: leadership teams-high-impact collaboration music)
ChangeWorks!

A client-driven, activity-specific coaching and management tool

(tags: org-development)
What about Chris Argyris?

From Luc Galoppin: Chris Argyris is one of the founding fathers of organizational psychology. His main focus is on learning and most of all: the pitfalls that inhibit learning. Here’s Galoppin's top 3 of reasons why he should have quoted Argyris earlier.

(tags: org-development)
Building Trust in Business Podcast

(tags: trust relationships podcast)
What's Thwarting American Innovation? Too Much Science, Says Roger Martin

The problem, says Martin, author of a new book, The Design of Business: Why Design Thinking is the Next Competitive Advantage, is that corporations have pushed analytical thinking so far that it's unproductive. "No idea in the world has been proved in advance with inductive or deductive reasoning," he says.
The answer? Bring in the folks whose job it is to imagine the future, and who are experts in intuitive thinking. That's where design thinking comes in, he says.

(tags: design-thinking design innovation)
Kicking out unwanted customers

From Church of the Customer: "Don't talk during the movie or we will take your ass out." If you've been to an Alamo Drafthouse, the movie theater chain in Austin, Texas, then you've seen that semi-serious warning couched in a fun "public service announcement" before a movie showing. Theater founder Tim League knows that talkers mar the movie-watching experience for everyone else, and he does not tolerate them -- even if they punch the windshield of his car.

(tags: customer-experience)
When to know when it's time to rebrand

From Ed Roach: Re-branding. It's a term that you hear a lot these days. When you hear the term in relation to changing one's logo, this is an incorrect use of the term. Changing the logo won't re-brand anything. If you understand that your brand is essentially your reputation and is the result of every touch point in your company. If you’re merely change your logo without addressing the core issues for the re-brand then changing the logo changes nothing.

(tags: brand-strategy brand-design)
The Customer Re-emerges as a Priority for the C-Suite

A recent study of 101 C-level executives by Businessweek Research found that even in this down economy, long-term customer-based programs are overtaking short-term cost cutting measures as priorities for senior management.

(tags: customer)
The Participatory Museum development site

Nina Simon's book is currently undergoing content review with a planned final release in March 2010. You can read it online.

(tags: museums customer-experience)

Highlights from the Systems Thinking conference: Wombat

2009-11-07T04:24:10-08:00

The wombat speaks, and he's smarter than you, so listen up! In less than a minute, this rapid-fire animation tells you everything you need to know about how to get along on earth for the next million years. By Jason Ables.

For more information, visit www.global-mindshift.org

links for 2009-11-06

2009-11-06T19:01:23-08:00

Abbreviations.com

abbreviations, acronyms, conversions, definitions, phrases, quotations, synonyms, zip codes, references

(tags: writing-reference reference dictionary)

links for 2009-10-30

2009-10-30T20:06:22-07:00

David Straus Interview: Collaboration Then and Now

From Interaction Associates: Nowadays, collaboration is seen as vital to achieving success strategically.

(tags: collaboration)
How to organise a children's party

a hilarious video of David Snowden on how to apply different systems perspectives when organizing a children's birthday party

(tags: systems-thinking complexity videos)
Four Styles of Leadership

From Forbes: Visionary, empathetic, humble servitude, moral/ethical

(tags: leadership-styles)
A Problem-Solver's Guide to Copycatting

The San Diego Zoo is developing a specialty in biomimicry, a discipline that tries to solve problems by imitating the ingenious and sustainable answers provided by nature.

(tags: systems-thinking biomimicry problem-solving innovation)