https://www.updocmedia.com/series/business-baseball-bourbon/ Have you ever walked into your favorite store, coffee shop and/or business and wondered—“why are they so awesome?” How about the flip side—“why is this place so awful?” Join host Jerry Durham as he takes you through the successes and failures of various businesses ranging from Starbucks to healthcare clinics. A little spoiler alert…it all comes back to the customer experience! Thu, 07 May 2026 02:38:07 +0000 en-US All material copyright of UpDoc Media. Grab your bourbon, pine tar the bat, and experience healthcare business done RIGHT! Kaboom! UpDoc Media Have you ever walked into your favorite store, coffee shop and/or business and wondered—“why are they so awesome?” How about the flip side—“why is this place such a SH*T hole?” Join host Jerry Durham as he takes you through the successes and failures of various businesses ranging from Starbucks to healthcare clinics. A little spoiler alert…it all comes back to the customer experience! yes http://www.updocmedia.com/wp-content/uploads/2014/07/Business-Baseball-and-Bourbon-001-mp3-image.jpg https://www.updocmedia.com/series/business-baseball-bourbon/ info@devbox.updocmedia.com Have you ever walked into your favorite store, coffee shop and/or business and wondered—“why are they so awesome?” How about the flip side—“why is this place so awful?” Join host Jerry Durham as he takes you through the successes and failures of various businesses ranging from Starbucks to healthcare clinics. A little spoiler alert…it all comes back to the customer experience! Yes yes bed8b0b4-89cf-566e-b9aa-566d35fb2549 business,customer,experience,healthcare,physical,therapy,medicine,updoc,media,jerry,durham,healthcare,business,customer,service,bourbon,baseball,money,kaboominfo@updocmedia.comUpDoc Media https://www.updocmedia.com/podcast/business-baseball-and-bourbon-patient-panel-open-tab/ Thu, 03 Mar 2016 22:26:07 +0000 https://devbox.updocmedia.com/?post_type=podcast&p=3536 https://www.updocmedia.com/wp-content/uploads/2016/03/Patient-Panel-Open-Tab-w_-Jerry-Durham-on-Business-baseball-and-bourbon-podcast-on-Updoc-Media.png false no 0:00 No no info@updocmedia.com (UpDoc Media)business,customer,experience,healthcare,physical,therapy,medicine,updoc,media,jerry,durham,healthcare,business,customer,service,bourbon,baseball,money,kaboom https://www.updocmedia.com/podcast/business-baseball-and-bourbon-fifth-drink-w-jerry-durham/ Fri, 05 Feb 2016 04:49:39 +0000 https://devbox.updocmedia.com/?post_type=podcast&p=2765 https://www.updocmedia.com/wp-content/uploads/2016/02/Business-Baseball-and-Bourbon-Fifth-Drink-w_-Jerry-Durham-and-guest-Mike-Riley-Jr.png false no 25:46 No no info@updocmedia.com (UpDoc Media)business,customer,experience,healthcare,physical,therapy,medicine,updoc,media,jerry,durham,healthcare,business,customer,service,bourbon,baseball,money,kaboom https://www.updocmedia.com/podcast/business-baseball-and-bourbon-fourth-drink-w-jerry-durham/ Thu, 28 Jan 2016 17:44:51 +0000 https://devbox.updocmedia.com/?post_type=podcast&p=2767 https://www.updocmedia.com/wp-content/uploads/2016/01/Business-Baseball-and-Bourbon-Fourth-Drink-w_-Jerry-Durham-and-guest-Mike-Eisenhart.png false no 25:46 No no info@updocmedia.com (UpDoc Media)business,customer,experience,healthcare,physical,therapy,medicine,updoc,media,jerry,durham,healthcare,business,customer,service,bourbon,baseball,money,kaboom https://www.updocmedia.com/podcast/business-baseball-and-bourbon-third-drink-w-jerry-durham/ Fri, 22 Jan 2016 01:24:04 +0000 https://devbox.updocmedia.com/?post_type=podcast&p=2770 https://www.updocmedia.com/wp-content/uploads/2016/01/Business-Baseball-and-Bourbon-Third-Drink-w_-Jerry-Durham.png false no 26:24 No no info@updocmedia.com (UpDoc Media)business,customer,experience,healthcare,physical,therapy,medicine,updoc,media,jerry,durham,healthcare,business,customer,service,bourbon,baseball,money,kaboom https://www.updocmedia.com/podcast/business-baseball-and-bourbon-second-drink/ Thu, 19 Nov 2015 11:00:35 +0000 https://devbox.updocmedia.com/?post_type=podcast&p=2789 https://www.updocmedia.com/wp-content/uploads/2015/11/Copy-of-Business-Baseball-and-Bourbon-First-Drink.png false no 24:48 No no info@updocmedia.com (UpDoc Media)business,customer,experience,healthcare,physical,therapy,medicine,updoc,media,jerry,durham,healthcare,business,customer,service,bourbon,baseball,money,kaboom https://www.updocmedia.com/podcast/business-baseball-and-bourbon-first-drink/ Thu, 22 Oct 2015 16:00:25 +0000 https://devbox.updocmedia.com/?post_type=podcast&p=2870 https://www.updocmedia.com/wp-content/uploads/2015/10/Business-Baseball-and-Bourbon-First-Drink.png false no 40:13 No no info@updocmedia.com (UpDoc Media)business,customer,experience,healthcare,physical,therapy,medicine,updoc,media,jerry,durham,healthcare,business,customer,service,bourbon,baseball,money,kaboom https://www.updocmedia.com/podcast/business-baseball-bourbon/ Tue, 28 Jul 2015 10:54:32 +0000 https://devbox.updocmedia.com/?post_type=podcast&p=2889 https://www.updocmedia.com/wp-content/uploads/2014/07/Business-Baseball-and-Bourbon-001-mp3-image.jpg false no 3:44 No no info@updocmedia.com (UpDoc Media)business,customer,experience,healthcare,physical,therapy,medicine,updoc,media,jerry,durham,healthcare,business,customer,service,bourbon,baseball,money,kaboom