The National Association of Professional Background Screeners was founded in 2002 as a U.S. based non-profit trade association. According to Robert Capwell ,Background Screening Expert and one of the organization’s founding members and Past Board Co-Chairs, “NAPBS was founded to unite background screening firms with a national voice and set the gold standard for education, best practices and compliance within the screening industry.”

Pre-employment screening in UK

Pre-employment screening is used to verify the accuracy of an applicant’s claims as well as to discover any possible criminal history, workers compensation claims, or employer sanctions.

The problem screening tries to counter

A number of annual reports, including BDO Hayward’s Fraudtrack and CIFAS’s (the UK’s fraud prevention service) ‘The Enemy Within’ have showed a rising level of major discrepancies and embellishments on CVs over previous years.Such business fraud cost UK businesses 1.4 bn in 2005,

Almost half (48%) of organizations with fewer than 100 staff experienced problems with vetted employees.

39% of UK organizations have experienced a situation where their vetting procedures have allowed an employee to be hired who was later found to have lied or misrepresented themselves in their application.

However, recent research by Powerchex shows a reverse in the trend. They found that in the 2006/7 period CV discrepancies had fallen by 31% to 13%

So why don’t more employers vet staff more rigorously?

David Chernick from Reed_(Company) suggests that there are conflicting interests between employers’ recruitment and protection or security activities: “Whilst the recruitment department focuses on hiring the best staff quickly and effectively, many hiring managers regard background checking as the bottleneck in their recruitment processes.” He goes on to recommend: “ring-fencing background and reference checking from the recruitment department can introduce objectivity and know-how and the possibility of using an expert, dedicated service from an outside specialist, screening firm.”

The Market

Larger companies are more likely to outsource than their smaller counterparts – the average staff size of the companies who outsource is 3,313 compared to 2,162 for those who carry out in-house checks.

Financial services firms had the highest proportion of respondents who outsource the service, with over a quarter (26%) doing so, compared to an overall average of 16% who outsource vetting to a third party provider.

The construction and property industry showed the lowest level of outsourcing, with 89% of such firms in the sample carrying out checks in-house.

Types of ChecksEmployment References

Education Verification – School grades, degree and any professional qualifications obtained

Character Reference Check

Gaps in employment history

Identity and Address Verification – whether the applicant is who he or she claims to be. Generally includes verification of the candidate’s present and previous addresses. Can include a money laundering, identity and terrorist check and one to verify the validity of passports (UK and international).

Whether an applicant holds a directorship

Credit History (UK/International) – bankruptcies, CCJs and the like.

Criminal History Report (UK/International)

Regulation

The FSA states in their Training & Competence guidance that regulated firms should have:

Adequacy of procedures for taking into account knowledge and skills of potential recruits for the role

Adequacy of procedures for obtaining sufficient information about previous activities and training

Adequacy of procedures for ensuring that individuals have passed appropriate exams or have appropriate exemptions

Adequacy of procedures for assessing competence of individuals for sales roles

The FSA’s statutory objectives:

Protecting consumers

Maintaining market confidence

Promoting public awareness

Reducing financial crime

Usefulness

Employment screening can be a practical, low-cost way to significantly reduce employee theft and dishonesty and notably increase productivity and safety. Certain industries require employment checks on all employees. Examples include the banking, financial, and security industries, transportation industries, childcare, healthcare, and teaching industries, police, law enforcement, and certain military positions. The level of background investigation may vary from industry to industry or position to position. Employers who actively screen their applicants before hiring also face less liability in the event of a workplace accident or crime. Pre-employment screening is a primary way of eliminating or minimizing negligent hiring liability.

There are many companies that provide pre-employment screening services. One such company that has been featured in USA Today and Boardwatch Magazine is interactiveinfo.net.

Integrity testing is a new approach to employment screening. Integrity or honesty surveys pose straightforward questions to applicants in clear language that elicit honest answers or admissions of counterproductive work-related behavior.

These pre-employment tests — developed with the help of Insight Worldwide’s industry advisory committee — adhere to state and federal employment regulations. The tests are typically administered on PDAs loaded with the surveys and supplied by Insight. The Integrity Test flags applicants whose answers revealed a history of counterproductive work behaviors — or cautions — in five categories: violence, illegal drug use, workers comp. fraud, theft and dependability.

Pre-employment screening in the US

Laws

Due to the sensitivity of the information contained in consumer reports and certain records, there are a variety of important laws regulating the dissemination and legal use of this information. Most notably, the Fair Credit Reporting Act (FCRA) regulates the use of consumer reports (which it defines as information collected and reported by third party agencies) as it pertains to adverse decisions, notification to the consumer, and destruction and safekeeping of records. If a consumer report is used as a factor in an adverse hiring decision, the consumer must be presented with a “Pre-adverse action disclosure,” a copy of the FCRA summary of rights, and a “notification of adverse action letter.” Consumers are entitled to know the source of any information used against them including a credit reporting company.

Types of Checks

There are a variety of types of investigative searches that can be used by potential employers. Many commercial sites will offer specific searches to employers for a fee. Services like these will actually perform the checks, supply the company with adverse action letters, and ensure compliance throughout the process. It is important to be selective about which pre-employment screening agency you use. A legitimate company will be happy to explain the process to you.

Many employers choose to search the most common records such as criminal records, driving records, and education verification. Other searches such as sex offender registry, credential verification, reference checks, credit reports and Patriot Act searches are becoming increasingly common. Employers should consider the position in question when determining which types of searches to include, and should always use the same searches for every applicant being considered for one position.

Reasons

They are frequently conducted to confirm information found on an employment application or résumé/curriculum vitae. They may also be conducted as a way to further differentiate potential employees and pick the one the employer feels is best suited for the position. In the United States, the Brady Bill requires criminal checks for those wishing to purchase handguns from licensed firearms dealers. Restricted firearms (like machine guns), suppressors, explosives or large quantities of precursor chemicals, and concealed weapons permits also require criminal checks. Checks are also required for those working in positions with special security concerns, such as trucking, ports of entry, and airline transportation. Other laws exist to prevent those who do not pass a criminal check from working in careers involving the elderly, disabled, or children.

Possible Information Included

The amount of information included on a check depends to a large degree on the sensitivity of the reason for which it is conducted—e.g., somebody seeking employment at a minimum wage job would be subject to far fewer requirements than somebody applying to work for the FBI.

Criminal and incarceration records

Birth certificate or legal status in the country

Litigation records

Employers may want to identify potential employees who routinely file discrimination lawsuits. It has also been alleged that in the U.S., employers that do work for the government do not like to hire whistleblowers who have a history of filing qui tam suits.

Driving and vehicle records

Employers in the transportation sector seek drivers with clean driving records–i.e., those without a history of accidents or traffic tickets.

Drug tests

are used for a variety of reasons–corporate ethics, measuring potential employee performance, and keeping workers’ compensation premiums down.

Education records

These are used primarily to see if the potential employee had graduated from high school (or a GED) and in fact received a college degree, graduate degree, or some other accredited university degree. There are reports of SAT scores being requested by employers as well.

Employment records

These usually range from simple verbal confirmations of past employment and timeframe to deeper, such as discussions about performance, activities and accomplishments, and relations with others.

Financial information

Credit scores, liens, civil judgments, or bankruptcy may be included in the report.

Licensing records

A government authority that has some oversight over professional conduct of its licensees will also maintain records regarding the licensee, such as personal information, education, complaints, investigations, and disciplinary actions.

Military records

Although not as common today as it was in the past fifty years, employers frequently requested the specifics of one’s military discharge.

Social Security Number

(or equivalent outside the US). A fraudulent SSN may be indicative of identity theft, insufficient citizenship, or concealment of a “past life”.

Polygraph test

Also known as a psychophysiological detection of deception (PDD) examination.

Other interpersonal interviews

Employers will usually wish to speak with potential employees’ references to gauge employability. More intensive checks can involve interviews with anybody that knew or previously knew the applicant–such as teachers, friends, coworkers, and family members.

There are many companies that provide pre-employment screening services. One such company that has been featured in USA Today and Boardwatch Magazine is interactiveinfo.net.

Controversies

Drug tests and credit checks for employment are highly controversial practices. According to the Privacy Rights Clearinghouse, a project of the Utility Consumers’ Action Network (UCAN): “While some people are not concerned about background investigations, others are uncomfortable with the idea of investigators poking around in their personal histories. In-depth checks could unearth information that is irrelevant, taken out of context, or just plain wrong. A further concern is that the report might include information that is illegal to use for hiring purposes or which comes from questionable sources.”

In May 2002, allegedly improper post-hire checks conducted by Northwest Airlines were the subject of a civil lawsuit between Northwest and 10,000 of their mechanics.

In the case of an arrest that did not lead to a conviction, employment checks can continue including the arrest record for up to seven years, per § 605 of the Fair Credit Reporting Act:

Except as authorized under subsection (b) of this section, no consumer reporting agency may make any consumer report containing . . . Civil suits, civil judgments, and records of arrest that from date of entry, antedate the report by more than seven years or until the governing statute of limitations has expired, whichever is the longer period.

Subsection (b) provides for an exception if the report is in connection with “the employment of any individual at an annual salary which equals, or which may reasonably be expected to equal $75,000, or more”[4].

Some proposals for decreasing potential harm to innocent applicants include:

Furnishing the applicant with a copy of the report before it is given to the employer, so that any inaccuracies can be addressed beforehand; and

Allowing only conviction (not arrest) records to be reported.

In New Zealand, criminal checks have been affected by the Clean Slate Act 2004, which allows individuals to legally conceal “less serious” convictions from their records provided they had been conviction-free for at least seven years.

In Michigan, the system of criminal checks has been criticized in a recent case where a shooting suspect was able to pass an FBI check to purchase a shotgun although he had failed the check for a state handgun permit. According to the spokesman of the local police department,

… you could have a clear criminal history but still have contacts with law enforcement that would not rise to the level of an arrest or conviction [that can be used] to deny a permit whether or not those involved arrests that might show up on a criminal history.

The Brady Campaign to Prevent Gun Violence has criticized the federal policy, which denies constitutional rights based on a criminal check only if the subject has been accused of a crime.

Public Records Pay Sites

Taking advantage of public records availability in the United States, a number of Web based companies began purchasing U.S. public records data and selling it online, primarily to assist the general public in locating people. Many of these sites advertise background research and provide employers and/or landlords with fee-based checks.

However, there has been a growing movement on the web to use advertising-based models to subsidize these checks. These companies display targeted ads next to the reports delivered to landlords or employers. Some of the reports provided by these pay sites are only expanded versions of a basic (people search) providing a 20 year history of addresses, phone numbers, marriages and divorces, businesses owned and property ownership. Usually, these sites will also provide a nationwide criminal report for an added charge.