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    <title>Telecom Expense Management</title>
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    <id>tag:typepad.com,2003:weblog-78094215097587467</id>
    <updated>2013-02-07T08:59:26-08:00</updated>
    <subtitle>News and views about Telecom Expense Management</subtitle>
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    <entry>
        <title>Professional Services - Doing More with Less</title>
        <link rel="alternate" type="text/html" href="http://blog.veramark.com/2013/02/professional-services-doing-more-with-less.html" />
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        <published>2013-02-07T08:59:26-08:00</published>
        <updated>2013-02-21T07:48:09-08:00</updated>
        <summary>By Rich Popper, Veramark Director of TEM Product Management I don’t have time to watch much TV, but I recently saw a Capital One commercial where Jimmy Fallon asked, &quot;Who doesn&#39;t like fifty percent more cash back?&quot; In corporate America today, I don’t think anyone would raise their hand in response. In fact, many companies are happy with much smaller returns to offset rising costs, as every dollar saved helps the bottom line. With telecom costs being one of the largest corporate expenses, organizations are looking at lots of different ways to get that cash back. One way that companies...</summary>
        <author>
            <name>Rob Tyler</name>
        </author>
        
        
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<div xmlns="http://www.w3.org/1999/xhtml"><p><em><span style="font-family: verdana,geneva;">By Rich Popper, Veramark Director of TEM Product Management</span></em></p>
<p><span style="font-family: verdana,geneva;">
I don’t have time to watch much TV, but I recently saw a Capital One commercial where Jimmy Fallon asked, &quot;Who doesn&#39;t like fifty percent more cash back?&quot; In corporate America today, I don’t think anyone would raise their hand in response. In fact, many companies are happy with much smaller returns to offset rising costs, as every dollar saved helps the bottom line.
</span><br />&#0160;<br /><span style="font-family: verdana,geneva;">
With telecom costs being one of the largest corporate expenses, organizations are looking at lots of different ways to get that cash back. One way that companies try to save money is to only sign up for one-year service terms on circuits. They do this hoping that technology advances and competitive pressure will drop the pricing enough year over year to generate more savings than signing up for a longer term upfront. The annual renegotiation strategy may generate some savings, but it is time consuming and can result in much lower savings than expected. 
</span><br />&#0160;<br /><span style="font-family: verdana,geneva;">
Longer term commitments have built-in savings versus the base one-year term price, but few companies themselves do the full analysis of the savings of a three-year term against the one-year price of all three years.  Utilizing Veramark’s TEM Professional Services team, this exact type of analysis for a customer found that across all of their circuits, they would have saved an average of 24% by selecting three-year service terms instead of the one-year terms they had signed up for. The average savings was 24%, but there were many individual circuits where savings topped out at over 50%. 
 </span></p>
<p><span style="font-family: verdana,geneva;">
Picture that – more dollars back to the bottom line by doing less work. Who doesn’t like that?&#0160;</span></p>
<p><strong style="font-family: verdana, geneva;">LEARN MORE</strong><span style="font-family: verdana, geneva;"> – Visit <a href="http://www.veramark.com/" target="_self">http://www.veramark.com/</a> </span><span style="font-family: verdana, geneva;">to learn more about TEM solutions that help you do more with less.</span></p>
<p>&#0160;<br /><span style="font-family: verdana,geneva;">--------------------------------------------------------------------------------</span></p>
<p><em><span style="font-family: verdana,geneva;">DISCLAIMER: Veramark Technologies, Inc. does not guarantee the authenticity, accuracy, appropriateness, or security of any hyperlinks contained within this posting.</span></em></p>
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    </entry>
    <entry>
        <title>Doing More with Less</title>
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        <id>tag:typepad.com,2003:post-6a011572465a4e970b017d3fcb07a9970c</id>
        <published>2013-01-17T12:58:06-08:00</published>
        <updated>2013-02-21T07:48:42-08:00</updated>
        <summary>By Rich Popper, Veramark Director of TEM Product Management Holiday time is great for seeing family and friends, reflecting on the year and getting a jump on things for the next year. My wife and I took advantage of a break in the holiday festivities to some cleaning in the basement. We wanted to reclaim the space for more important things in our lives than distracting clutter. Over time, a box here and a box there added up to a major loss of floor space. My wife rolled her eyes when I told her it reminded her of my old...</summary>
        <author>
            <name>Rob Tyler</name>
        </author>
        
        
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<div xmlns="http://www.w3.org/1999/xhtml"><p><em><span style="font-family: verdana,geneva;">By Rich Popper, Veramark Director of TEM Product Management</span></em></p>
<p><span style="font-family: verdana,geneva;">Holiday time is great for seeing family and friends, reflecting on the year and getting a jump on things for the next year. My wife and I took advantage of a break in the holiday festivities to some cleaning in the basement. We wanted to reclaim the space for more important things in our lives than distracting clutter.</span><br />&#0160;<br /><span style="font-family: verdana,geneva;">Over time, a box here and a box there added up to a major loss of floor space. My wife rolled her eyes when I told her it reminded her of my old office where we had stacks of paper telecom bills in boxes. That was before we started a TEM program and moved to electronic billing, but I’ll save that story for another blog.</span><br />&#0160;<br /><span style="font-family: verdana,geneva;">So where to begin? This simple question is often one of the hardest to answer when there’s a lot to do. </span></p>
<p><span style="font-family: verdana,geneva;">In our case, we made a simple game plan with three main objectives: 1) getting a better handle on seasonal decoration storage; 2) consolidating the exercise area and 3) cleaning out the “too young” toys in order to make room for some more appropriate age items for our son. I made another comment about this being like TEM – figuring out what to do with the invoices, getting orders into the system, filing disputes – only this time I got the eye roll and a comment that I’ve been working too hard.</span><br />&#0160;<br /><span style="font-family: verdana,geneva;">After a few hours of reorganizing, taking out a bunch of garbage and getting buy-in about what toys could go, we were finished and we all felt great. We now have an unobstructed area for exercising, the seasonal decorations are easy to get to but are out of the way and our son has reunited with his art easel. We know where everything is and have more space to work and play and live in with less stuff in the way. </span></p>
<p><span style="font-family: verdana,geneva;">As we walked up the basement I said to my wife, “It’s amazing, this is just like TEM!” This time she laughed and said “Yes, it is dear. Now can we spend some more quality time together with less talk about TEM?”</span></p>
<p><span style="font-family: verdana,geneva;"><strong>LEARN MORE</strong> –&#0160;Visit <a href="http://www.veramark.com/" target="_self">http://www.veramark.com/</a> to learn more about TEM solutions that help you do more with less.</span><br />&#0160;<br /><span style="font-family: verdana,geneva;">--------------------------------------------------------------------------------</span></p>
<p><em><span style="font-family: verdana,geneva;">DISCLAIMER: Veramark Technologies, Inc. does not guarantee the authenticity, accuracy, appropriateness, or security of any hyperlinks contained within this posting.</span></em></p>
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    <entry>
        <title>The Truth about Online SIP Savings Calculators</title>
        <link rel="alternate" type="text/html" href="http://blog.veramark.com/2011/06/truth-about-sip-savings-calculators.html" />
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        <id>tag:typepad.com,2003:post-6a011572465a4e970b0154330eae01970c</id>
        <published>2011-06-17T07:33:44-07:00</published>
        <updated>2011-06-17T07:33:44-07:00</updated>
        <summary>Service providers want you to think that you will always realize substantial savings with SIP trunking, and many provide online savings calculators to support their claim. But...
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        <author>
            <name>pmiller</name>
        </author>
        
        <category scheme="http://sixapart.com/ns/types#tag" term="SIP Trunking
telecom expense management

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<div xmlns="http://www.w3.org/1999/xhtml"><p><span style="font-family: verdana,geneva;"><em>By Wayne Webers, Veramark Sourcing and Contract Negotiations Manager</em></span></p>
<p><span style="font-family: verdana,geneva;"><a href="http://veramark.typepad.com/.a/6a011572465a4e970b014e893376c0970d-pi" style="float: right;"><img alt="SIP-trunking-150" border="0" class="asset  asset-image at-xid-6a011572465a4e970b014e893376c0970d" src="http://veramark.typepad.com/.a/6a011572465a4e970b014e893376c0970d-800wi" style="margin: 0px 0px 5px 5px;" title="SIP-trunking-150" /></a> Many organizations with a focus on <a href="http://www.veramark.com" target="_blank">telecom expense management</a> are investigating Session Initiated Protocol (SIP) trunking as an alternative telecom delivery system. In addition to getting rid of all those thick bundles of multicolored wires, most telecom experts agree that SIP trunking offers significant potential advantages: improved utilization of existing bandwidth; ease of expansion; improved system availability, and lower operating costs.</span></p>
<p><span style="font-family: verdana,geneva;">The big question everybody seems to be asking is<br />“How much can I really save with SIP trunking?”&#0160; Service providers want you to think that you will always realize substantial savings with SIP, and many provide online savings calculators to support their claim. But...</span></p>


<p><span style="font-family: verdana,geneva;"><strong>If it sounds too good to be true…</strong></span><br /><span style="font-family: verdana,geneva;">The truth about these online SIP savings calculators is that they can be somewhat biased. Many are built on the assumption that your telecom system is over-trunked by 40 to 50% and that you haven’t done a good job of “grooming” your network. They also generally assume that you are planning a centralized network instead of a distributed network, since a centralized network will deliver the greatest savings on concurrent talk paths.</span></p>
<p><span style="font-family: verdana,geneva;">These calculators offer limited opportunities to input data that would help clarify your organization’s SIP savings potential. For example, they may offer a company size selection of small, medium, or large without providing any further definition. Some allow you to input your current rates, others don’t. Some calculators include only three variables: number of employees, number of locations, and percentage of long distance calls that are intra-company. We have performed tests on these calculators – we found that they are strongly biased toward the number of locations and may not accurately forecast your savings. </span></p>
<p><span style="font-family: verdana,geneva;"><strong>A more thorough analysis is needed</strong></span><br /><span style="font-family: verdana,geneva;">To accurately forecast your potential SIP trunking savings, we’re convinced that a more complete analysis is needed beyond what you can get from these free calculators. When analyzing the impact and cost benefit of a SIP implementation, we look at 17 important variables. All of these can impact the overall cost of a SIP solution:</span></p>
<p><span style="font-family: verdana,geneva;">- Existing Capacity (Kbps) </span><br /><span style="font-family: verdana,geneva;">- Busy Hour Minutes</span><br /><span style="font-family: verdana,geneva;">- B/W Fat Factor </span><br /><span style="font-family: verdana,geneva;">- CODEC Used </span><br /><span style="font-family: verdana,geneva;">- Voice Usage Rate – Local</span><br /><span style="font-family: verdana,geneva;">- Voice Usage Rate – LD Intrastate </span><br /><span style="font-family: verdana,geneva;">- Voice Usage Rate – LD Interstate </span><br /><span style="font-family: verdana,geneva;">- Existing Data Access Cost per DS1</span><br /><span style="font-family: verdana,geneva;">- Local Usg Mix % </span><br /><span style="font-family: verdana,geneva;">- Interstate Usg Mix %</span><br /><span style="font-family: verdana,geneva;">- Local Measured Rate</span><br /><span style="font-family: verdana,geneva;">- Busy Hour to Monthly Factor</span><br /><span style="font-family: verdana,geneva;">- Busy Day % of Month</span><br /><span style="font-family: verdana,geneva;">- On-net %</span><br /><span style="font-family: verdana,geneva;">- Minute Allowance per Concurrent Trunk</span><br /><span style="font-family: verdana,geneva;">- Overage Rate per Min.</span><br /><span style="font-family: verdana,geneva;">- Charge per Concurrent Trunk&#0160;</span></p>
<p><span style="font-family: verdana,geneva;">SIP trunking CAN many organizations a substantial amount of money, but beware of the exaggerated projections delivered by these free online calculators. You don’t want to be the guy who assures your CFO that SIP will deliver 50% savings when the real number turns out to be 20%.&#0160; Not that 20% savings is bad – actually, it’s substantial and most CFOs would jump at it…unless someone promises them 50% first!</span></p>
<p><span style="font-family: verdana,geneva;"><strong><span style="font-size: 10pt;">LEARN MORE </span></strong>– Watch our on-demand Webcast “<a href="http://www.veramark.com/Library/Webinars/" target="_self">Consider SIP Trunking IF…”</a></span></p>
<p><em><span style="font-family: arial,helvetica,sans-serif;">DISCLAIMER: Veramark Technologies, Inc. does not guarantee the authenticity, accuracy, appropriateness, or security of any hyperlinks contained within this posting.</span></em></p></div>
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