This week we have been experiencing adverse weather conditions here at our corporate office in Redmond, WA. Due to unsafe driving conditions we temporarily may have limited live technical support available, as well as altered office hours of operation.

What If I have an Emergency?

We will currently have a few technicians that will be available for clients to contact between the hours of 8am - 5pm PST. We will also be diligently monitoring our support inbox at support@visible.net. Clients will be able to contact our customer support line at 1-888-820-5383 and leave a voicemail with the following information:

• Name on the Account with Visible.net
• Your Website’s domain address
• Phone Number & Email Address that you can be reached at
• Detailed Information Describing Service Request

All messages will be addressed in the order that they are received. We apologize for any invonvenience that this may cause. Thank you for you patience and understanding regarding this matter.

Storeblogs.com Migration

We are currently in the process of migrating our Blogging Network Storeblogs.com to a new hosting provider. During this transitional period you will not be able to access your Blog and make any new content changes to it. We plan on having this change completed by Friday, November 26, 2010.

What do I need to do?

Well it depends on exactly what type of blogging service you are currently using. Starter Storeblogs user accounts will not need to do anything, except for patiently wait for us to make these necessary changes. However if you are currently utilizing our Premium & Premium Plus Blogging Service, our team may need to contact you to receive your domain management login information to update the IP Address that the domain is pointed to. This will only be necessary if you purchased the custom domain that is currently being pointed to your Business Blog. If Visible.net purchased the domain name for you, you will not need to do anything on your end.

We’re Sorry

We apologize for any inconvenience that this may or may have caused our Network Bloggers and Visible.net Clients. Please bare with us during this transitional period. As soon as we are done you will be able to get back to blogging. We would thank you in advance for you patience and understanding regarding this matter. Should you have any further questions please feel free to contact us at support@storeblogs.com or support@visible.net.

-Thank you

Visible.net Staff

After more than 1 1/2 years of litigation, Visible.net, Inc. (”Visible”) announces that the Washington Attorney General is dismissing its claims against Visible with prejudice in return for a settlement that will allow Visible to get back to doing what it does best: providing exceptional products and services to its customers.

The Attorney General originally filed the lawsuit against Visible in November 2008. Although the lawsuit claimed that Visible was guilty of widespread misrepresentations, after more than a year of investigation, the Attorney General was only able to identify a single statement in one marketing script that the court determined had the potential to mislead the public. Significantly, there is no evidence that Visible ever used the specific script in question or that any Visible customers were ever misled by the statement.

Moreover, although the Attorney General argued that Visible was required to register as a commercial telephone solicitor, the court found that the Attorney General had failed to prove that Visible was required by law to register. Nevertheless, because Visible voluntarily registered as a commercial telephone solicitor on its own, the court decided that Visible was required to comply with the rules of a commercial telephone solicitor. Under the terms of the settlement reached with the Attorney General, Visible has agreed to fully comply with those rules.

Visible’s own investigation related to the litigation revealed that to a large degree the so called “consumer complaints” provoking the Attorney General investigation were actually drummed up by competitors of Visible who in some cases misrepresented to consumers that they were employed by the Attorney General’s office. The settlement reached with the Attorney General’s office paves the way for Visible to pursue these competitors for fraud, while still serving the needs of its customers. For more information about the lawsuit, or about Visible’s line of quality products and services, please contact Visible.net’s President, Glenn Jones, at (888) 820-5383 - Ext. #910 or directly at (425) 250-0910.

Warmest regards,

Gilbert Walker, Chief Technology Officer & The Visible.net Team

Original Company Response: Visible.net Is Serious About Customer Service & Support (Posted on November, 14th 2008)

We have embarked on a new year and all of us here at Visible.net are looking forward to another ground-breaking year in 2009. After having ended 2008 with snowfall, flooding, rain storms and plenty of cold weather, it will be important for us to make up for lost time before winter comes to an end.

With a new year always comes new opportunities to change, exceed and excel towards past, current and future goals. We all have the opportunity to accomplish great things this year, so lets continue to work hard towards our goals this new year.

Quote of the month:

Just as your car runs more smoothly and requires less energy to go faster and farther when the wheels are in perfect alignment, you perform better when your thoughts, feelings, emotions, goals and values are in balance.

Brian Tracy

New Years Party Date Is Set, Mark Your Calendar

As we mentioned a few days ago, our company Christmas Party, previously scheduled for December 19th, had to be canceled due to bad snow and ice storms. The new date has been set for Saturday, January 24th, 2009, so please mark your calendars and save this date.

The Argosy Cruise will be setting sail promptly at 7:30 p.m. from their Seattle dock. Attendees will need to arrive at the docks between 6:30 and 7:00 p.m. for boarding. Each and every employee here at Visible.net is invited, and urged to attend the New Year event. Attendees are also welcome to bring along a single guest to accompany them on the Cruise Ship.

If you have any questions, please contact Phyllis, Vicki or Glenn so you can attend. We expect the event to be the best one yet, so be prepared for an evening filled with fun, laughter, excitement and awards. We also have more information posted here, including directions and part details.

Visible.net Company Notes

Here’s what happened around the company in December 2008. We appreciate all our employees’ hard work and dedication last month and last year.

Top Service Consultant December 2008:

Danielle Grant

Top Service Team December 2008:

Team Led By Casey Frasier

Service Consultant MVP December 2008:

Daniel Symington

Top Service Team Manager November 2008:

Matt Salerno

New Employees:

Visible.net hired 3 new employees during the month of November.

Employee Birthdays:

Visible.net is celebrating birthdays for 11 employees this month.

Employee Anniversaries:

Visible.net is celebrating employee anniversaries for 2 people this month.

That wraps up the first edition of Visible.net Reflections 2009. We hope all our employees and team members had a wonderful year and that you are all looking as forward to 2009 as we are. We are very much looking forward to more Visible.net announcements, news, birthdays, anniversaries and fun in our next newsletter issue. If you enjoed this edition, be sure to check out other issues of Visible.net Reflections on our blog.

This month we are celebrating the the last month and holidays of the 2008 year. On Christmas Day, Dec. 25th (Thursday), our offices will be closed. We are also closed the following day, Dec. 26th (Friday). In January, Visible.net offices will be closed on New Years Day, Jan 1st. We encourage everyone at Visible.net to take this time to spend with family and friends. Visible.net management and administration hopes that all our valued employees have a wonderful December and a happy holiday season.

In addition, we hope each and every one of you had a good year in 2008 and wish you all a very good year in 2009, we are looking forward to many new announcements, the addition of new products and services and an overall better year than the one before. We also wish to thank everyone involved in the company this past year, no matter the position you hold.

Quote of the month:

The beauty of life is, while we cannot undo what is done, we can see it, understand it, learn from it and change. So, that every new moment is spent not in regret, guilt, fear or anger, but in wisdom, understanding and love.

Jennifer Edwards

Visible.net Company Notes

Here’s what happened around the company in November 2008. We appreciate each persons hard work and dedication last month.

Top Service Consultant November 2008:

Richard Diaz-Gonzales

Top Service Team November 2008:

Team Led By Mike Walker

Service Consultant MVP November 2008:

Parros Parks

Top Service Team Manager November 2008:

Eric Schrandt

New Employees:

Visible.net hired 5 new employees during the month of November.

Employee Birthdays:

Visible.net is celebrating birthdays for 6 employees this month.

Employee Anniversaries:

Visible.net is celebrating employee anniversaries for 3 people this month.

That pretty much wraps up the December issue of the Visible.net Reflections newsletter. It’s been an exciting month, and year for that matter, full of anticipation, fun, high energy, learning and a lot more. We are very much looking forward to more Visible.net announcements, news, birthdays, anniversaries and fun in 2009. If you liked this newsletter, be sure to check out next months issue of Visible.net Reflections on our blog.

U.S. Local Business Association’s Award Plaque Honors the Achievement

The 2008 USLBA Award Program focused on quality, not quantity.

WASHINGTON D.C. (Press Release) November 24, 2008 — Visible.net has been selected for the 2008 Best of Kirkland Award in the Local Business category by the U.S. Local Business Association (USLBA).

The USLBA “Best of Local Business” Award Program recognizes outstanding local businesses throughout the country. Each year, the USLBA identifies companies that they believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and community.

The entire Visible.net staff feels both proud and honored to be recognized by the USLBA, and to be receiving their prestigious yearly award for local business excellence. We have experienced tremendous growth this year and look forward to another great year in 2009.

Various sources of information were gathered and analyzed to choose the winners in each category. The 2008 USLBA Award Program focused on quality, not quantity. Winners are determined based on the information gathered both internally by the USLBA and data provided by third parties.

About U.S. Local Business Association (USLBA)

U.S. Local Business Association (USLBA) is a Washington D.C. based organization funded by local businesses operating in towns, large and small, across America. The purpose of USLBA is to promote local business through public relations, marketing and advertising.

The USLBA was established to recognize the best of local businesses in their community. Our organization works exclusively with local business owners, trade groups, professional associations, chambers of commerce and other business advertising and marketing groups. Our mission is to be an advocate for small and medium size businesses and business entrepreneurs across America.

Source: U.S. Local Business Association

On November 12, 2008, the Washington Attorney General filed an action against Visible.net. The essence of the Washington Attorney General’s allegations is that Visible.net’s methods and products do not work in the way they are represented.

We feel the Washington Attorney General’s allegations are misinformed at best. The same methods Visible.net uses and the products it has developed are based upon the practices recommended by Google in their Webmaster Guidelines. With all due respect to the Washington Attorney General, we believe that Google, and other search engines, understand search engine optimization and website marketing far better than the Washington Attorney General.

In fact, we feel so confident that our products and methods work that we offered to have a neutral industry expert selected by the Washington Attorney General make an independent determination of whether the allegations against Visible.net are correct after being given unfettered access to Visible.net’s business, records and software. We are disappointed that the Washington Attorney General has thus far ignored this offer and instead has filed an action based on speculation and innuendo, some of which has come from Visible.net’s competitors. In deciding to litigate rather than take us up on our offer, the Washington Attorney General is disregarding the scores of satisfied customers who have taken it upon themselves to write and send us emails complementing Visible.net on its outstanding customer service and products.

Although the Washington Attorney General has expressed no interest in hearing from our happy and satisfied customers, or in having an independent expert analysis of our products and methods, Visible.net is willing to share the positive feedback it has received from its customers with any media outlet that requests it.

We feel confident that we will prevail in this action and look forward to the opportunity to prove to the Court that our methods and products are just as good as we say they are.

Warmest regards,

Gilbert Walker, President

Official Company Update: Visible.net Is Back To Doing What It Does Best (Posted on July, 13th 2010)

It’s already November and the Holiday season is upon us. This month we celebrate Thanksgiving Day on Thursday November 27th. Our offices will be closed all day. Although many of us will be with our families on scheduled holiday time, we will be open on Friday November 28th. Everyone who is not already approved for the Friday after Thanksgiving is expected to work. We hope everyone has a wonderful holiday and enjoys having the day to be with friends and family.

Quote of the month:

When faced with a challenge, look for a way, not a way out.

David L. Weatherford

Last Christmas Party Reminder Before The Event

Over the past several months we have been posting updates and reminders about our annual Christmas party to be held on Lake Washington’s Argosy Cruise Line. If you haven’t already made arrangements with Phyllis in HR to be present with or without your guest, please do so this week at your earliest convenience. We want to ensure we have plenty of amenities to accommodate all our employees and their guests.

Again, the event is scheduled for Friday, December 19th. The cruise boat will be departing from Carillon Point in Kirkland at 6:00 p.m. and returning back to the Point at 10:00 p.m. Attendees and their guests are urged to wear dress attire appropriate for the event.

This year’s Christmas cruise is expected to be full of fun, laughter, excitement, prizes, awards and more! We hope everyone is able to attend and look forward to celebrating this monumental year with fellow Visible.net employees and their guests.

Food Donations Reminder

Have you noticed the Food Bank boxes located in each building on campus? Last month we mentioned that we would be accepting Food Donations for Hopelink. Our goal is to collect one ton of non-perishable food items. So far, we have received a good amount, however we still need more to reach our goal. Please consider bring at least one item to donate. It is the holiday season afterall and the donations go to a great cause.

Monthly Suggestion Box Winner

The winner of the Suggestion of the Month award for October is Diane Teske. Her suggestion was to send update status emails/updates to ALL of our clients upon billing and payment of their monthly fees. Updates can include things like payment status, reason for charge, detailed info about the charge and more. Good job on the suggestion Diane, don’t spend the $100 prize for the best suggestion all in one place!

As a reminder, we accept employee feedback and suggestions each month and award a cash prize of $100 to the winner.

Visible.net Company Notes

Here’s what happened around the company in October 2008. We appreciate everyone’s hard work and dedication last month.

Top Service Consultant October 2008:

Scott Edwards

Top Service Team October 2008:

Team Led By Mike Walker

Service Consultant MVP October 2008:

Matt Salerno

Top Service Team Manager October 2008:

Team Led By Eric Schrandt

New Employees:

Visible.net hired 5 new employees during the month of October.

Employee Birthdays:

Visible.net is celebrating birthdays for 4 employees this month.

Employee Anniversaries:

Visible.net is celebrating employee anniversaries for 4 people this month.

That wraps up the November addition of the Visible.net Reflections newsletter. It’s been an exciting month full of anticipation, fun, high energy, learning and more. We are very much looking forward to more Visible.net announcements, news, birthdays, anniversaries and fun in December. If you liked this newsletter, be sure to check out next months issue of Visible.net Reflections on the Visible Blog.

Based on feedback provided by several employees last month we are now including an inspirational quote in each new installment of our Reflections Newsletters. We hope that the quotes we select will inspire each of us and open eyes around the company each month as we continue to embark on our corporate mission and goals.

So, without further ado, here’s the inspiration quote for October…

Yesterday is history, tomorrow is a mystery, and today is a gift; that’s why we call it the present.

Eleanor Roosevelt

Spotlight Media Bundles Are HOT This Fall!

It was only last month that we announced the launch of our latest and greatest lineup of website services, the new Visible.net video bundles and media ads. We have already built and begun marketing several video commercials for various clients who utilize our services, however we are looking to increase the current numbers ten fold.

Right now is the time to get hip to online video, and there is no better deal out there for the type of work that goes into creating, producing and distributing our online video advertisements. Keep in mind that we are only offering this special discount for a limited time and the discount pricing will only be available for a short time longer before we begin adding additional features and bundles into the mix.

We urge everyone to explore these new services and become familiar with the features, details and pricing requirements. If you have any questions, or if you are in need of some training, please email doug@visible.net. Once we receive enough questions, we plan on putting together an outline with all the answers for others who may be having the same difficulty understanding the concept, ideas, or details of our media bundles.

Contributing Food Donations For Cause

On October 20th all day, there will be several decorated boxes located in each building throughout the campus for food donations. Our goals is to collect ONE TON of non-perishable food items. The donations we receive will be donated to “Hopelink,” a local charity that serves the needs of homeless and low income families, children, seniors, and people with disabilities. We urge anyone who is able to contribute to this worthy cause to please do so.

Christmas Party Reminder

Please mark your calendar for Friday, December 19th from 6 to 10 p.m. We will be going out on an Argosy Cruise of Lake Washington. We look forward to seeing all of you there, it will be a fun filled evening full of awards and recognition for some of the top employees and contributors of 2008.

Monthly Suggestion Box Winner

This months $100.00 prize for the best suggestion went to Susan Strom. Her idea was for Visible.net to provide employee flu shots this fall, and we plan to do just that. On October 14th we are scheduled to have a registered nurse come to our office in order to provide flu shots to any employees who choose to take advantage of the opportunity. So far we have over 30 people signed up, so if you haven’t already be sure to get on the list.

We welcome your suggestions too! Please place them in the suggestion box in the main sales office. The monthly winner will receive $100.00 cash for the best suggestion. We do this every month, so keep on giving us your feedback and who knows, you may win the prize money!

Visible.net Company Notes

Here’s what happened around the company in September 2008. Thanks for all your hard work and dedication last month.

Top Service Consultant September 2008:

Marco Jackson

Top Service Team September 2008:

Team Led By Mike Walker

Service Consultant MVP September 2008:

Cristina Jaeger

Top Service Team Manager September 2008:

Team Led By Anthony Baxter

New Employees:

Visible.net hired 9 new employees during the month of September.

Employee Birthdays:

Visible.net is celebrating birthdays for 5 employees this month.

Employee Anniversaries:

Visible.net is celebrating employee anniversaries for 7 people this month.

That wraps up the October addition of Visible.net Reflections newsletter. It’s been an exciting month filled with client success, company success and more. We are very much looking forward to more Visible.net announcements, news, birthdays, anniversaries and fun next month. If you liked this announcement, be sure to check out next months issue of Visible.net Reflections on the Visible Blog.

Back in February we posted several lists of Visible.net profiles across the web including company sites, discussion forums, blog communities, social media networks and other various website statistic and listing resources. Today we would like to mention a few more Visible.net corporate profiles, this time concentrating solely on video, photo and general media listings.

Online video and media is becoming more and more popular, especially for merchant sellers and ecommerce entrepreneurs who wish to stand out from their competitors by utilizing the power of viral video and media sharing to drive traffic or buyers to a given web store or niche product line. Visible.net is embracing video and media technology and hopes to expand on the current media services we offer. It’s important for us to keep up on current trends. Online video is no different and certainly doesn’t appear to be slowing down anytime in the near future. Below we’ve listed a few of the places online that offer the best video or media sharing experiences.

Follow the links below to see Visible.net video and media profiles across the web…

Visible.net Video/Media Profiles

• YouTube
• MySpace
• Yahoo Video
• Jumpcut
• MetaCafe
• AOL Uncut
• Google Video
• Facebook
• Blip.tv
• ClipShack
• Crackle
• Dailymotion
• Eyespot
• Flukiest
• Imeem
• LiveVideo
• Motionbox
• Mpora
• Netlog
• Photobucket
• ShareNow
• ShowMeHowTo
• Spymac
• Streetfire.net
• Sumo.tv
• Viddler
• Vodpod
• Zeec.net

We recommend that anyone who is interested in learning more about viral video and social media marketing to explore, and consider joining, the excellent video, photo and media resources we’ve listed above. The internet is constantly shaping the way we sell or market our products and without taking an active roll in this industry, and the industries surrounding, or knowing someone who does, it can be difficult to keep up on the latest news, trends, resources, tools and anything else that may affect the way business is conducted online.

Visible.net is on the look out for creative ideas and story topics to include in our monthly newletters. We don’t want them to become boring to read or follow and you may be able to help. If you are currently a Visible.net employee, and have suggestions or article topics ideas, we want to hear from you. We are constantly looking for content to include in future newsletters, so please let us know and we will absolutely consider your input ideas for future issues.

Visible.net Spotlight Media Bundles

Visible.net has officially launched the new video and media production services division. We are now offering custom video ads and online commercials to our clients on select account or service types. The new video service is part of the Spotlight Media Bundle currently located near the bottom of our website services page.

Visible.net believes this is one of our most powerful services currently being offered because of several reasons. First, having a video about a particular site or product line lends instant credibility to nearly any website business, people trust the things they hear and see within online video and you can embed videos on nearly any type of website, page, blog or social network.

Second, the manner in which we distribute client videos allows for inclusion in many of the most popular video sharing sites or search sites. Many of these sites are listed in a past Visiblog post, Video, Photo and Media Profiles. Be sure to become familiar with the sites listed, that way customers can see some examples of our work and where the videos are included. The videos we distribute include tags and related keywords which help to get them ranked on traditional and media search engines.

Finally, our video bundles are powerful marketing tools which, if used properly, can attract many new customers, leads or sales for our clients. Nearly any client we serve can benefit from a video about their store or products and the best part is, we produce the video and distribute it for them, leaving plenty of time for our clients to run their day to day business responsibilities.

Christmas Party Reminder

Please mark your calendar for Friday, December 19th from 6 to 10 p.m. We will be going out on an Argosy Cruise of Lake Washington. Look forward to seeing all of you there, it will be a fun filled evening full of awards and recognition for some of the top employees of the year.

Visible.net Company Notes

Here’s what happened around the company in August 2008. Thanks for all your hard work and dedication last month.

Top Service Consultant August 2008:

Vinson Walker

Top Service Team August 2008:

Team Led By Mike Walker

Service Consultant MVP August 2008:

Vinson Walker

Top Service Manager August 2008:

Anthony Baxter

New Employees:

Visible.net hired 5 new employees during the month of August.

Employee Birthdays:

Visible.net is celebrating birthdays for 7 employees this month.

Employee Anniversaries:

Visible.net is celebrating employee anniversaries for 9 people this month.

That wraps up this months addition of Visible.net Reflections. It’s been an exciting month filled with client success, company success and more. We are very much looking forward to more Visible.net announcements, news, birthdays, anniversaries and fun in October. Thanks to both our clients and employees, and anyone else who helps to continually contribute to our worthy causes. Without you, we wouldn’t be where we are today and we know that. Check out next months issue of Visible.net Reflections on Visible.