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The Internet Does What?!

dsraup — Tue, 03 Feb 2009 19:37:45 +0000

Have you ever tried to introduce something new to someone and you just couldn’t connect? I remember sometime in the mid-90’s listening to a company orientation session on the amazing potential and pitfalls of something the presenter called “the internet”….
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My Job My Process

dsraup — Mon, 19 Jan 2009 19:55:08 +0000

Over the course of modern business many types of work systems have been tried by aspiring entrepreneurs. There has been only one that delivers the highest output as well as the highest worker satisfaction….
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E-courager - Process Management

dsraup — Mon, 12 Jan 2009 19:36:07 +0000

The difference between US and foreign manufacturers became apparent during the US automaker bailout deliberations. A recent story highlighted the powerful difference how a company chooses to organize the many interrelated steps in its process to deliver a product or service……
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Can I Take Your Order?

dsraup — Mon, 05 Jan 2009 16:33:27 +0000

Your small business may have the best product/service at the right price supported by the right people but is it executed through the right process?

I remember a visit to a favorite lunch spot near my office when I needed a break and a quick freshly made sandwich. From my view I could see the long line of waiting customers, the harried counter staff and the sandwich production line in the kitchen.

I was growing less confident on seeing the average customer’s wait time reduced due to…….

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Look Out For Those Interviewing Pitfalls!

dsraup — Mon, 22 Dec 2008 18:01:44 +0000

The interview process is an essential tool in your hiring success. In this time you have the chance to determine if this person will contribute as a team player to the success of your business. With such importance placed on this function it seems to be the one aspect of business we know least about. In the 2 decades I have been instrumental in finding the right person the first time for a business I have identified seven of the most common pitfalls in the interview process.

Click here to read the complete article also for information to improve your hiring effectiveness and to receive the complete list of 7 Interviewing Pitfalls!

Strategy First, Hire Second

dsraup — Mon, 15 Dec 2008 17:17:59 +0000

A job opening can either be viewed as another “hole to fill” or an opportunity to further your business strategy. How does a preoccupied business owner think more strategically about hiring? First, consider your industry. What unique identity do you want the firm to be known for that your customers will be willing to……

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The 7P’s People - Selection, The Case For Skills

dsraup — Mon, 08 Dec 2008 14:58:20 +0000

For 20 years I have enjoyed the privilege of helping leaders find the right person the first time. I have observed that small business owners too often can fall into “the familiarity trap”. Hard pressed for time, many hire those they already know from a non-work setting. With falling into this trap critical skills and abilities often take a back seat. Without a doubt, identifying proper selection criteria, though requiring some upfront time investment, far outweighs fixing hiring mistakes that could have been avoided.
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The 7P’s- People- Does Your dream Need A Team?

dsraup — Wed, 03 Dec 2008 18:15:02 +0000

Have you reached this scenario in your journey as an entrepreneur? Things are really happening. Your phone messages are backing up with calls from current customers. Orders are waiting to be filled and you don’t have the time to adequately follow-up on new opportunities. You can’t remember the last time you had a day or even a weekend off, much less the time to think about taking a vacation. It seems that there just aren’t enough hours in the day to “catch up”.
To read the full article click here : E-courager- The 7P’s- Does Your Dream Need A Team?