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	<title>VMwarewolf</title>
	
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	<description>Surplus Verbiage from a VMware Employee</description>
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		<title>VMware vCenter Log Insight Announcement</title>
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		<comments>http://www.vmwarewolf.com/vmware-vcenter-log-insight-announcement/#comments</comments>
		<pubDate>Thu, 13 Jun 2013 13:18:03 +0000</pubDate>
		<dc:creator>Rick Blythe</dc:creator>
				<category><![CDATA[VMware]]></category>
		<category><![CDATA[vSphere]]></category>
		<category><![CDATA[logs]]></category>
		<category><![CDATA[troubleshooting]]></category>

		<guid isPermaLink="false">http://www.vmwarewolf.com/?p=575</guid>
		<description>On June 11, VMware announced their entry into the fast growing log management market. VMware vCenter Log Insight is an exciting new offering in analytics-based IT Operations. It delivers superior technology for automated log management through log analytics, aggregation, and search, and an easy to use user interface. Key Features: Extends Analytics to Log Data [...]&lt;p&gt;This post brought to you by &lt;a href="http://www.vmwarewolf.com/"&gt;VMwarewolf&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;&lt;a href="http://www.vmwarewolf.com/vmware-vcenter-log-insight-announcement/"&gt;VMware vCenter Log Insight Announcement&lt;/a&gt;&lt;/p&gt;</description>
				<content:encoded><![CDATA[<div class="KonaBody"><p>On June 11, VMware announced their entry into the fast growing log management market. <strong>VMware vCenter Log Insight</strong> is an exciting new offering in analytics-based IT Operations. It delivers superior technology for automated log management through log analytics, aggregation, and search, and an easy to use user interface.</p>
<p>Key Features:</p>
<ul>
<li>Extends Analytics to Log Data</li>
<li>Easy to Use and Accessible</li>
<li>Optimized for your VMware Environment</li>
</ul>
<p>vCenter Log Insight is now available as a full-featured beta download that you can access and try out for free <a href="http://www.vmware.com/products/datacenter-virtualization/vcenter-log-insight/overview" target="_blank">here</a>.</p>
<p>Check out VMware&#8217;s blog: <a href="http://blogs.vmware.com/vmware/2013/06/introducing-vmware-vcenter-log-insight.html" target="_blank">VMware vCenter Log Insight: A new approach to analyzing unstructured machine data</a></p>
<p>This post brought to you by <a href="http://www.vmwarewolf.com/">VMwarewolf</a><br/><br/><a href="http://www.vmwarewolf.com/vmware-vcenter-log-insight-announcement/">VMware vCenter Log Insight Announcement</a></p>
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		<title>Some Quick Tips for converting Linux P2V</title>
		<link>http://feedproxy.google.com/~r/vmwarewolf/~3/TjEAKUS6jTY/</link>
		<comments>http://www.vmwarewolf.com/some-quick-tips-for-converting-linux-p2v/#comments</comments>
		<pubDate>Wed, 17 Apr 2013 14:13:17 +0000</pubDate>
		<dc:creator>Rick Blythe</dc:creator>
				<category><![CDATA[VMware]]></category>
		<category><![CDATA[Converter]]></category>

		<guid isPermaLink="false">http://www.vmwarewolf.com/?p=570</guid>
		<description>If you are going to be converting a linux machine to a virtual machine any time soon, here are some quick tips. To start, here are some VMware Converter configuration Tips. Some Converter Basics: Get acquainted with these: Best practices for using and troubleshooting VMware Converter (1004588) Note: it is possible to separate the source [...]&lt;p&gt;This post brought to you by &lt;a href="http://www.vmwarewolf.com/"&gt;VMwarewolf&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;&lt;a href="http://www.vmwarewolf.com/some-quick-tips-for-converting-linux-p2v/"&gt;Some Quick Tips for converting Linux P2V&lt;/a&gt;&lt;/p&gt;</description>
				<content:encoded><![CDATA[<div class="KonaBody"><p>If you are going to be converting a linux machine to a virtual machine any time soon, here are some quick tips.</p>
<p>To start, here are some <a href="http://www.emeirell.blogspot.ca/2013/03/vmware-converter-configuration-tips.html" target="_blank">VMware Converter configuration Tips</a>.</p>
<h3>Some Converter Basics:</h3>
<p>Get acquainted with these: <a href="http://kb.vmware.com/kb/1004588" target="_blank">Best practices for using and troubleshooting VMware Converter (1004588)</a></p>
<p><strong>Note</strong>: it is possible to separate the source partitions in different destination volumes during the conversion.</p>
<p><a href="https://www.vmware.com/support/converter/doc/conv_sa_50_rel_notes.html" target="_blank">The Converter Standalone 5.0 Release Notes</a> are worthwhile reading, as they tightly relate to known issues, supported OS types and features of the product.</p>
<p>Check out the <a href="https://www.vmware.com/pdf/convsa_50_guide.pdf" target="_blank">VMware vCenter Converter Standalone Users Guide 5.0</a></p>
<p>And the <a href="http://communities.vmware.com/servlet/JiveServlet/previewBody/21476-102-2-28734/convsa_51_guide_beta.pdf" target="_blank">VMware vCenter Converter Standalone Users Guide 5.1</a></p>
<p><strong>Note</strong>: If conversion is failing in the first 1% then a check of ports used by Converter is necessary.</p>
<p>Review VMware Knowledge Base Article: <a href="http://kb.vmware.com/kb/1010056" target="_blank">Required VMware vCenter Converter 4.x / 5.x ports (1010056)</a></p>
<p>For any problems you encounter with Converter, consult the <a href="http://kb.vmware.com/kb/1016330" target="_blank">Troubleshooting checklist for VMware Converter (1016330)</a></p>
<p>This post brought to you by <a href="http://www.vmwarewolf.com/">VMwarewolf</a><br/><br/><a href="http://www.vmwarewolf.com/some-quick-tips-for-converting-linux-p2v/">Some Quick Tips for converting Linux P2V</a></p>
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		<title>Opening Tech Support Cases just got easier</title>
		<link>http://feedproxy.google.com/~r/vmwarewolf/~3/z3PxBpTFvv8/</link>
		<comments>http://www.vmwarewolf.com/opening-tech-support-cases-just-got-easier/#comments</comments>
		<pubDate>Fri, 25 Jan 2013 17:56:27 +0000</pubDate>
		<dc:creator>Rick Blythe</dc:creator>
				<category><![CDATA[VMware]]></category>
		<category><![CDATA[support]]></category>
		<category><![CDATA[vCenter]]></category>
		<category><![CDATA[vsphere]]></category>

		<guid isPermaLink="false">http://www.vmwarewolf.com/?p=563</guid>
		<description>Just noticed the blog post up on the Support Insider titled: Introducing VMware vCenter Support Assistant 5.1 VMware vCenter Support Assistant 5.1 is a free, downloadable plug-in for VMware vCenter Server. It provides an easy-to-use, secure, one-stop shop both for creating and managing support requests and generating and uploading logs. You can also use VMware [...]&lt;p&gt;This post brought to you by &lt;a href="http://www.vmwarewolf.com/"&gt;VMwarewolf&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;&lt;a href="http://www.vmwarewolf.com/opening-tech-support-cases-just-got-easier/"&gt;Opening Tech Support Cases just got easier&lt;/a&gt;&lt;/p&gt;</description>
				<content:encoded><![CDATA[<div class="KonaBody"><p>Just noticed the blog post up on the Support Insider titled: <a title="Permalink to Introducing VMware vCenter Support Assistant 5.1" href="http://blogs.vmware.com/kb/2013/01/introducing-vmware-vcenter-support-assistant-5-1.html" rel="bookmark">Introducing VMware vCenter Support Assistant 5.1</a></p>
<p>VMware vCenter Support Assistant 5.1 is a free, downloadable plug-in for VMware vCenter Server. It provides an easy-to-use, secure, one-stop shop <em><strong>both</strong></em> for creating and managing support requests <em><strong>and</strong></em> generating and uploading logs.</p>
<p>You can also use VMware vCenter Support Assistant to file support requests for any product that you already have support entitlement for whether that entitlement is by subscription, or paid for incident packs. With just a few clicks, <strong>VMware vCenter Support Assistant</strong> can directly generate log support bundles</p>
<p>Someone has a blog post up walking you through the installation here: <a href="http://www.definit.co.uk/2013/01/installing-the-vmware-support-assistant/" target="_blank" rel="nofollow">http://www.definit.co.uk/2013/01/installing-the-vmware-support-assistant/</a></p>
<p>Here is a quick introduction to this great new addition!</p>
<p><iframe width="640" height="360" src="http://www.youtube.com/embed/_fDpC_YftDg" frameborder="0" allowfullscreen></iframe></p>
<p>This post brought to you by <a href="http://www.vmwarewolf.com/">VMwarewolf</a><br/><br/><a href="http://www.vmwarewolf.com/opening-tech-support-cases-just-got-easier/">Opening Tech Support Cases just got easier</a></p>
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		<title>A How-to for VMware Snapshots</title>
		<link>http://feedproxy.google.com/~r/vmwarewolf/~3/-ST4JREKhDQ/</link>
		<comments>http://www.vmwarewolf.com/a-how-to-for-vmware-snapshots/#comments</comments>
		<pubDate>Sat, 11 Aug 2012 17:22:31 +0000</pubDate>
		<dc:creator>Rick Blythe</dc:creator>
				<category><![CDATA[System Management]]></category>
		<category><![CDATA[VMware]]></category>
		<category><![CDATA[create snapshot]]></category>
		<category><![CDATA[delete a snapshot]]></category>
		<category><![CDATA[delete all snapshots]]></category>
		<category><![CDATA[delete snapshot]]></category>
		<category><![CDATA[revert snapshot]]></category>
		<category><![CDATA[snapshot]]></category>
		<category><![CDATA[snapshot manger]]></category>
		<category><![CDATA[snapshots]]></category>
		<category><![CDATA[taking snapshots]]></category>
		<category><![CDATA[virtual infrastructure]]></category>
		<category><![CDATA[VMware ESX]]></category>
		<category><![CDATA[vmware fusion]]></category>
		<category><![CDATA[vmware infrastructure]]></category>
		<category><![CDATA[vmware player]]></category>
		<category><![CDATA[vmware snapshot]]></category>
		<category><![CDATA[vmware snapshots]]></category>
		<category><![CDATA[vmware workstation]]></category>
		<category><![CDATA[vsphere]]></category>

		<guid isPermaLink="false">http://www.vmwarewolf.com/?p=542</guid>
		<description>This KBTV video provides an overview of snapshots in VMware products and details how to take a snapshot, revert a snapshot, go to a snapshot, delete a snapshot, and delete all snapshots. The video also explains what each of these features means. The video uses vSphere, but the basic principles apply to all VMware products [...]&lt;p&gt;This post brought to you by &lt;a href="http://www.vmwarewolf.com/"&gt;VMwarewolf&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;&lt;a href="http://www.vmwarewolf.com/a-how-to-for-vmware-snapshots/"&gt;A How-to for VMware Snapshots&lt;/a&gt;&lt;/p&gt;</description>
				<content:encoded><![CDATA[<div class="KonaBody"><p>This KBTV video provides an overview of snapshots in VMware products and details how to take a snapshot, revert a snapshot, go to a snapshot, delete a snapshot, and delete all snapshots.</p>
<p>The video also explains what each of these features means. The video uses vSphere, but the basic principles apply to all VMware products that use snapshots.</p>
<p><iframe src="http://www.youtube.com/embed/rj8ugLrmU-M?rel=0" frameborder="0" width="640" height="480"></iframe></p>
<p>This post brought to you by <a href="http://www.vmwarewolf.com/">VMwarewolf</a><br/><br/><a href="http://www.vmwarewolf.com/a-how-to-for-vmware-snapshots/">A How-to for VMware Snapshots</a></p>
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		<title>Running VMware Workstation 8 as a Server</title>
		<link>http://feedproxy.google.com/~r/vmwarewolf/~3/ncMqeI29yeQ/</link>
		<comments>http://www.vmwarewolf.com/running-vmware-workstation-8-as-a-server/#comments</comments>
		<pubDate>Sat, 11 Aug 2012 02:26:55 +0000</pubDate>
		<dc:creator>Rick Blythe</dc:creator>
				<category><![CDATA[VMware]]></category>
		<category><![CDATA[Workstation]]></category>

		<guid isPermaLink="false">http://www.vmwarewolf.com/?p=540</guid>
		<description>VMware Workstation 8 introduced the ability to share your virtual machines with remote users. When you install VMware Workstation 8, virtual machine sharing and remote access are enabled by default. This feature is called VMware Workstation Server, and it starts when the host system starts. A shared virtual machine can be accessed remotely by other [...]&lt;p&gt;This post brought to you by &lt;a href="http://www.vmwarewolf.com/"&gt;VMwarewolf&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;&lt;a href="http://www.vmwarewolf.com/running-vmware-workstation-8-as-a-server/"&gt;Running VMware Workstation 8 as a Server&lt;/a&gt;&lt;/p&gt;</description>
				<content:encoded><![CDATA[<div class="KonaBody"><p>VMware Workstation 8 introduced the ability to share your virtual machines with remote users. When you install VMware Workstation 8, virtual machine sharing and remote access are enabled by default. This feature is called VMware Workstation Server, and it starts when the host system starts.</p>
<p>A shared virtual machine can be accessed remotely by other instances of Workstation 8. Working remotely, you can create a new shared virtual machine, convert a standard virtual machine, or create a shared virtual machine clone of a standard virtual machine to the Server where the VMware Host Agent service manages them.</p>
<p><iframe src="http://www.youtube.com/embed/-yQax--xLjs" frameborder="0" width="640" height="360"></iframe></p>
<p>This post brought to you by <a href="http://www.vmwarewolf.com/">VMwarewolf</a><br/><br/><a href="http://www.vmwarewolf.com/running-vmware-workstation-8-as-a-server/">Running VMware Workstation 8 as a Server</a></p>
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		<title>How to Install VMWare ESXi and VSphere 5.0</title>
		<link>http://feedproxy.google.com/~r/vmwarewolf/~3/kG1BMH_nnBg/</link>
		<comments>http://www.vmwarewolf.com/how-to-install-vmware-esxi-and-vsphere-5-0/#comments</comments>
		<pubDate>Thu, 09 Aug 2012 18:04:37 +0000</pubDate>
		<dc:creator>Rick Blythe</dc:creator>
				<category><![CDATA[VMware]]></category>
		<category><![CDATA[VMware ESX]]></category>

		<guid isPermaLink="false">http://www.vmwarewolf.com/?p=538</guid>
		<description>Michael Rickert over at ccnp-pro.com has created an updated step-by-step guide to installing VMWare ESXi 5 and vSphere Server, including VLAN configuration titled:  Installing VMWare ESXi and VSphere 5.0 The new guide walks you through everything from configuring your switches, to installing ESXi on bare metal, all the way through to configuring SQL server 2008 and [...]&lt;p&gt;This post brought to you by &lt;a href="http://www.vmwarewolf.com/"&gt;VMwarewolf&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;&lt;a href="http://www.vmwarewolf.com/how-to-install-vmware-esxi-and-vsphere-5-0/"&gt;How to Install VMWare ESXi and VSphere 5.0&lt;/a&gt;&lt;/p&gt;</description>
				<content:encoded><![CDATA[<div class="KonaBody"><p>Michael Rickert over at ccnp-pro.com has created an updated step-by-step guide to installing <strong>VMWare ESXi 5 and vSphere Server</strong>, including VLAN configuration titled:  <a href="http://ccnp-pro.com/2012/08/06/installing-vmware-esxi-and-vsphere-50/#more-13" target="_blank">Installing VMWare ESXi and VSphere 5.0</a></p>
<p>The new guide walks you through everything from configuring your switches, to installing ESXi on bare metal, all the way through to configuring SQL server 2008 and installing vCenter vSphere server. All of which contains 100+ screenshots along the way to help you see each step. That&#8217;s right &#8211; <em>over 100 screenshots</em>.</p>
<p>Think of this as a very comprehensive security blanket for newcomers to get off the ground with this.</p>
<p>This post brought to you by <a href="http://www.vmwarewolf.com/">VMwarewolf</a><br/><br/><a href="http://www.vmwarewolf.com/how-to-install-vmware-esxi-and-vsphere-5-0/">How to Install VMWare ESXi and VSphere 5.0</a></p>
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		<title>VMware Fusion on OSX Mountain Lion</title>
		<link>http://feedproxy.google.com/~r/vmwarewolf/~3/fSNHl56iJVQ/</link>
		<comments>http://www.vmwarewolf.com/vmware-fusion-on-osx-mountain-lion/#comments</comments>
		<pubDate>Tue, 31 Jul 2012 00:55:45 +0000</pubDate>
		<dc:creator>Rick Blythe</dc:creator>
				<category><![CDATA[Fusion]]></category>
		<category><![CDATA[VMware]]></category>
		<category><![CDATA[fusion]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[osx]]></category>

		<guid isPermaLink="false">http://www.vmwarewolf.com/?p=464</guid>
		<description>Lots of folks are finding out the same way I did that their copy of VMware Fusion will no longer run on their Mac. That&amp;#8217;s because they just installed the latest incarnation of OSX called Mountain Lion. VMware has an FAQ out on the topic, and a new KB article: : VMware Fusion compatibility with [...]&lt;p&gt;This post brought to you by &lt;a href="http://www.vmwarewolf.com/"&gt;VMwarewolf&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;&lt;a href="http://www.vmwarewolf.com/vmware-fusion-on-osx-mountain-lion/"&gt;VMware Fusion on OSX Mountain Lion&lt;/a&gt;&lt;/p&gt;</description>
				<content:encoded><![CDATA[<div class="KonaBody"><p>Lots of folks are finding out the <a href="http://blogs.vmware.com/kb/2012/07/will-vmware-fusion-run-on-osx-mountain-lion.html" target="_blank">same way I did</a> that their copy of <strong>VMware Fusion</strong> will no longer run on their Mac. That&#8217;s because they just installed the latest incarnation of OSX called <strong>Mountain Lion</strong>.</p>
<p>VMware has an <a href="http://blogs.vmware.com/teamfusion/2012/07/vmware-fusion-and-os-x-mountain-lion-faq.html" target="_blank">FAQ</a> out on the topic, and a new KB article: : <a href="http://kb.vmware.com/kb/2032208" target="_blank">VMware Fusion compatibility with OS X Mountain Lion (Mac OS X 10.8) (2032208)</a>.</p>
<p>It&#8217;s too bad the Mountain Lion installer doesn&#8217;t go through and verify or at least flag software that will no longer work, but it just might not be possible or feasible in all cases. Anyway, hope you read this BEFORE you find out the slightly ruder way.</p>
<p>This post brought to you by <a href="http://www.vmwarewolf.com/">VMwarewolf</a><br/><br/><a href="http://www.vmwarewolf.com/vmware-fusion-on-osx-mountain-lion/">VMware Fusion on OSX Mountain Lion</a></p>
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		<title>VMware buys Nicira</title>
		<link>http://feedproxy.google.com/~r/vmwarewolf/~3/ggRZm4TE7y4/</link>
		<comments>http://www.vmwarewolf.com/vmware-buys-nicira/#comments</comments>
		<pubDate>Tue, 24 Jul 2012 01:47:59 +0000</pubDate>
		<dc:creator>Rick Blythe</dc:creator>
				<category><![CDATA[VMware]]></category>
		<category><![CDATA[corporate news]]></category>

		<guid isPermaLink="false">http://www.vmwarewolf.com/?p=452</guid>
		<description>Nicira was founded by Stanford University researchers Martin Casado and Nick MeKeown and University of California at Berkeley researcher Scott Shenker, and is backed by Andreessen Horowitz, Lightspeed Venture Partners and New Enterprise Associates. Diane Greene, co-founder and former CEO of VMware, and Andy Rachleff, co-founder of Benchmark Capital, are individual investors in Nicira. VMware [...]&lt;p&gt;This post brought to you by &lt;a href="http://www.vmwarewolf.com/"&gt;VMwarewolf&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;&lt;a href="http://www.vmwarewolf.com/vmware-buys-nicira/"&gt;VMware buys Nicira&lt;/a&gt;&lt;/p&gt;</description>
				<content:encoded><![CDATA[<div class="KonaBody"><p>Nicira was founded by Stanford University researchers Martin Casado and Nick MeKeown and University of California at Berkeley researcher Scott Shenker, and is backed by Andreessen Horowitz, Lightspeed Venture Partners and New Enterprise Associates. Diane Greene, co-founder and former CEO of VMware, and Andy Rachleff, co-founder of Benchmark Capital, are individual investors in Nicira.</p>
<p>VMware will pay $1.05 billion in cash and $210 million of assumed unvested equity awards for <strong>Nicira</strong>, a Palo Alto, Calif.-based startup that has lured high profile talent away from Juniper and Cisco (NSDQ:<a href="http://www.crn.com/stock-quotes-financial-data/index.htm?Page=QUOTE&amp;Ticker=CSCO" target="_blank">CSCO</a>), including Alan Cohen, Cisco&#8217;s former vice president for enterprise and public sector, who is vice president of marketing at Nicira.</p>
<p>Networking giant Cisco (NSDQ:<a href="http://www.crn.com/stock-quotes-financial-data/index.htm?Page=QUOTE&amp;Ticker=CSCO" target="_blank">CSCO</a>), who today announced layoffs, will be watching this development very closely, you can be sure.</p>
<p>This post brought to you by <a href="http://www.vmwarewolf.com/">VMwarewolf</a><br/><br/><a href="http://www.vmwarewolf.com/vmware-buys-nicira/">VMware buys Nicira</a></p>
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		<title>Paul Maritz to step down as CEO at VMware</title>
		<link>http://feedproxy.google.com/~r/vmwarewolf/~3/46gBaptjg_Q/</link>
		<comments>http://www.vmwarewolf.com/paul-maritz-to-step-down-as-ceo-at-vmware/#comments</comments>
		<pubDate>Tue, 17 Jul 2012 20:19:14 +0000</pubDate>
		<dc:creator>Rick Blythe</dc:creator>
				<category><![CDATA[VMware]]></category>
		<category><![CDATA[corporate news]]></category>

		<guid isPermaLink="false">http://www.vmwarewolf.com/?p=449</guid>
		<description>Breaking News!! VMware today announced that Paul Maritz will be succeeded in the post as Chief Executive Officer of VMware, effective September 1, 2012, by Pat Gelsinger, currently president and chief operating officer, EMC Information Infrastructure Products. Maritz will remain a board member of VMware and will take on a new technology strategist role at [...]&lt;p&gt;This post brought to you by &lt;a href="http://www.vmwarewolf.com/"&gt;VMwarewolf&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;&lt;a href="http://www.vmwarewolf.com/paul-maritz-to-step-down-as-ceo-at-vmware/"&gt;Paul Maritz to step down as CEO at VMware&lt;/a&gt;&lt;/p&gt;</description>
				<content:encoded><![CDATA[<div class="KonaBody"><p><strong>Breaking News!!</strong></p>
<p><strong>VMware</strong> today announced that <em>Paul Maritz</em> will be succeeded in the post as Chief Executive Officer of VMware, effective September 1, 2012, by Pat Gelsinger, currently president and chief operating officer, EMC Information Infrastructure Products.</p>
<p>Maritz will remain a board member of VMware and will take on a new technology strategist role at EMC. Gelsinger will also be named to VMware’s Board of Directors, effective September 1, 2012.</p>
<p>Download the <a href="http://www.vmwarewolf.com/wp-content/uploads/2012/07/VMware-Exec-changes-July-17.pdf" target="_blank">full announcement in PDF form here</a>.</p>
<p>This post brought to you by <a href="http://www.vmwarewolf.com/">VMwarewolf</a><br/><br/><a href="http://www.vmwarewolf.com/paul-maritz-to-step-down-as-ceo-at-vmware/">Paul Maritz to step down as CEO at VMware</a></p>
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		<title>The VMware Knowledge Base</title>
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		<pubDate>Mon, 09 Jul 2012 13:06:40 +0000</pubDate>
		<dc:creator>Rick Blythe</dc:creator>
				<category><![CDATA[Knowledge Base]]></category>
		<category><![CDATA[VMware]]></category>
		<category><![CDATA[KB]]></category>

		<guid isPermaLink="false">http://www.vmwarewolf.com/?p=446</guid>
		<description>In VMware documentation, we show you how a product works, and how you can use the product to accomplish your tasks. But what about when the product isn&amp;#8217;t working for you—when it doesn&amp;#8217;t behave as described in the manual, or when the manual doesn&amp;#8217;t cover a problem you encounter, or a special task you want [...]&lt;p&gt;This post brought to you by &lt;a href="http://www.vmwarewolf.com/"&gt;VMwarewolf&lt;/a&gt;&lt;br/&gt;&lt;br/&gt;&lt;a href="http://www.vmwarewolf.com/the-vmware-knowledge-base/"&gt;The VMware Knowledge Base&lt;/a&gt;&lt;/p&gt;</description>
				<content:encoded><![CDATA[<div class="KonaBody"><p>In VMware documentation, we show you how a product works, and how you can use the product to accomplish your tasks. But what about when the product isn&#8217;t working for you—when it doesn&#8217;t behave as described in the manual, or when the manual doesn&#8217;t cover a problem you encounter, or a special task you want to perform? In our procedures we try to anticipate every use case, and in our troubleshooting sections we try to foresee everything that might go wrong, but with the large and growing base of VMware users, it&#8217;s impossible to cover every situation that might occur. Every user is unique, and the number of variations—in combinations of hardware, operating systems, and use cases—is practically limitless.</p>
<p>One of the best resources for troubleshooting problems is the <a style="text-decoration: none;" href="http://kb.vmware.com/">VMware Knowledge Base</a>. Maintained by VMware Global Support Services team, the Knowledge Base (KB) contains thousands of articles authored by GSS support techs, product development and QA engineers, and Technical Communications writers. KB articles specialize in corner cases, troubleshooting, workarounds, and more. Thorny, corner-case problems are usually solved only through considerable effort, collaboration, and head pounding by some very smart and knowledgeable people. KB articles document those solutions, so no one should have to struggle with solving the same problems again.</p>
<p>And note: when you search the Knowledge Base, you&#8217;re searching not only KB articles, but also the library of product documentation and discussion threads in VMware Communities. This makes the Knowledge Base a great place to begin looking for answers.</p>
<p>So how do you use the Knowledge Base? Just go to <a href="http://kb.vmware.com/">http://kb.vmware.com/</a> and you&#8217;ll find that it&#8217;s pretty self-explanatory. You can browse or search by keyword, and you can filter the search by product. And if you need more detailed instructions or help, the Knowledge Base itself is well documented (just as you would expect) in a KB article—just click the <strong>Knowledge Base Help</strong> button in the upper right of the KB home window.</p>
<p>I will add one tip for searching: when I enter search terms, I start by trying to identify as uniquely as I can the symptoms and setup of the problem I&#8217;ve encountered—I might include the essential words of an error message, the operating system version of the VM, what seemed to trigger the problem—whatever might help filter the search to the results most likely to match my problem exactly. I err on the side of inclusiveness, using as many relevant keywords as I can. Sometimes, I get lucky and find my problem on the first try. More likely, I get no results, or just a few. So I start deleting terms, one by one, from the search. With every deletion, the search broadens, and I get more results to scan through.</p>
<p>One more note: be sure to take a look at the navigation bar on the right-hand side of the KB home page, where there are links to some other really great tools and services provided by the KB team, including:</p>
<ul>
<li>answer wizards, which walk you through the troubleshooting of various common problems</li>
<li><a style="text-decoration: none;" href="http://blogs.vmware.com/kbtv/">KBTV</a>, an ongoing series of how-to videos</li>
<li>the <a style="text-decoration: none;" href="http://blogs.vmware.com/kbdigest/">Weekly KB Digest</a>, where you can check for the newest additions to the Knowledge Base</li>
<li>the <a style="text-decoration: none;" href="http://blogs.vmware.com/kb/">The Support Insider</a> blog</li>
</ul>
<p>You can also subscribe to KBTV, the Weekly Digest and the KB Blog via RSS, and you can follow the Knowledge Base on Twitter: @VMwareKB.</p>
<p>In short, whenever you need answers, try the Knowledge Base. It&#8217;s a terrific resource.</p>
<p>This post brought to you by <a href="http://www.vmwarewolf.com/">VMwarewolf</a><br/><br/><a href="http://www.vmwarewolf.com/the-vmware-knowledge-base/">The VMware Knowledge Base</a></p>
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