What is the return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store. Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

How long does it take to process a refund?

We will reimburse you for returned items in the same way you paid for them. For example, any amounts deducted from a gift card will be credited back to a gift card. For returns by mail, once we receive your return, we will process it within 4–5 business days. It may take up to 7 days after we process the return to reflect in your account, depending on your financial institution's processing time.

What is the policy for late/non-delivery of items ordered online?

Our local teams work diligently to make sure that your order arrives on time, within our normal delivery hours of 9AM to 8PM in the recipient's time zone. During busy holiday periods like Christmas, Valentine's and Mother's Day, we may extend our delivery hours before 9AM and after 8PM to ensure that all gifts are delivered on time. If for any reason your gift does not arrive on time, our dedicated Customer Service agents will do everything they can to help successfully resolve your issue. Click here to complete the form with your order-related question(s).

When will my credit card be charged?

We'll attempt to securely charge your credit card at the point of purchase online. If there's a problem, you'll be notified on the spot and prompted to use another card. Once we receive verification of sufficient funds, your payment will be completed and transferred securely to us. Your account will be charged in 24 to 48 hours.

Will I be charged sales tax for online orders?

Local and State sales tax will be collected if your recipient's mailing address is in: Arizona California Colorado

Online Employee Training: Learning Platform

TRUSTED BY ORGANIZATIONS FOR EMPLOYEE LEARNING AND DEVELOPMENT

The way employees work, learn, and grow is evolving at an unprecedented pace, with 85% of jobs by 2030 expected to require skills that don’t yet exist.¹ Traditional workforce development approaches – rooted in content libraries and course completions – are no longer sufficient.

Organizations must rethink their approach to career development and talent optimization, focusing on transformative learning strategies that close the gap between potential and performance.

See Where You Stand

Provide learners with a safe space to practice critical business conversations and receive immediate, personalized feedback from an AI-powered coach.

MEET SKILLSOFT CAISY™

Fuel Organizational and Employee Growth with Skillsoft

Skillsoft empowers organizations to unlock the full potential of their workforce by providing personalized learning paths and leveraging real-time workforce insights to drive meaningful development. By integrating AI-powered learning experiences, hands-on practice, and multi-modal coaching into daily workflows, Skillsoft fosters continuous growth, ensuring teams are equipped with the skills they need to succeed.

Explore Our Platform

Bridge Skills Gaps

Empowers organizations to upskill and reskill their workforce in alignment with market demands.

Improve Talent Retention

Cultivates a culture of continuous learning and engagement to retain top talent.

Drive Digital Transformation

Equip teams with the skills to adapt to new technologies and lead innovation.

Future-Proof the Workforce

Enabling ability and resilience in an era of constant change.

BlogMarch 6, 2025

Fear or Fascination? Helping Employees Embrace AI — Compliantly

BlogMarch 3, 2025

WEF: Skill Gaps are the Biggest Barrier to Transformation

BlogFebruary 28, 2025

What It Takes to Develop Future-fit Leaders

1. Data referenced from Dell’s Digital Transformation Index.

IT Skills and Salary Report

ESG Impact Report

TRUSTED BY ORGANIZATIONS FOR EMPLOYEE LEARNING AND DEVELOPMENT

Are You Ready?

Learn Through Practice

Fuel Organizational and Employee Growth with Skillsoft

Accelerate Your Talent Transformation At Scale

Elevate Talent Growth

Future-Proof Your Workforce

Embrace an Ethical Culture

Unlock Your Career Potential

Build a Future-Ready Workforce

Bridge Skills Gaps

Improve Talent Retention

Drive Digital Transformation

Future-Proof the Workforce

Integrate Skillsoft With Your Learning and Talent Solutions

Newsroom