VoIP Advantage

Report predicts growth in Unified Communications market until at least 2016

admin — Tue, 13 Aug 2013 09:36:57 +0000

The report forecasts growth in the US but for reasons that should apply in the UK too.

TechNavio’s analysts forecast the Enterprise Unified Communication market in the US to grow at a CAGR of 4.19 percent over the period 2012–2016. One of the key factors contributing to this market growth is the increasing requirement for [...]

Updated and improved selection of VoIP phones and routers now live

Chris Brownings — Fri, 12 Jul 2013 16:26:09 +0000

We are pleased to announce we have recently added some new hardware to the VoIP Advantage site. We have kept our range of Snom phones that have been extremely popular and looked to complement these with a selection of new hardware. We’ve added a fantastic range from Polycom, who offer some truly great conferencing units, [...]

Additional security feature – passphrase access to control panel

admin — Fri, 31 Aug 2012 11:12:15 +0000

Accessing your account now requires the use of a security passphrase.

In order to assist our customers with maintaining the security of their accounts we have recently enabled a new security feature for customers accessing their control panels. This security feature will prompt you to enter specified characters from your account’s security passphrase to authorise [...]

More protection from fraud with new IP access control

admin — Wed, 22 Aug 2012 16:07:56 +0000

To add to the levels of protection that we provide to customer accounts we have introduced a new security feature to allow you to validate IP addresses that you wish to use your VoIP services from.

This feature protects you by only allowing chargeable outbound calls to be made if the IP address that [...]

Internet connectivity maintenance planned for 14th August at 9pm

admin — Thu, 09 Aug 2012 13:59:43 +0000

Brief: As part of our platform provider’s £1 million plus investment in infrastructure, they are planning some major developments and the first phase is scheduled for August 2012. We are notifying you in advance of dates, specific changes and services affected during these upgrades.

All Consumer & Business Broadband, and Internet connectivity to our upstream [...]

VoIP Platform DNS Tweak Scheduled for 9th August at 3am

admin — Fri, 03 Aug 2012 09:39:55 +0000

A new maintenance window has been scheduled for 09/08/12 at 3am.

Brief:

As part of the ongoing infrastructure improvements to our VoIP platform, the Systems Operations Team will be making some minor changes to the DNS configuration for a number of hostnames.

Impact:

Each of the hostnames listed below will be changed to a [...]

Notification of planned infrastructure improvements and possible disruption of services

admin — Wed, 01 Aug 2012 09:13:37 +0000

As part of our platform provider’s £1 million plus investment in infrastructure, they are planning some major developments and the first phase is scheduled for August 2012.

The intention is to minimise the impact on customers. However, it is possible that some customers may be affected.

Please note we plan to provide additional Technical [...]

How to apply NAT handling fix for latest Technicolor TG582n router

admin — Thu, 22 Mar 2012 11:26:08 +0000

On the latest Technicolor TG582n routers we’ve been sending out for use with our Broadband packages in some network setups incoming calls are not being received on handsets and softphones inside the network. This is due to an issue with the treatment of data packets over the NAT protocol. The previous workaround was to use [...]

Our platform provider announces expansion with £1 million in new funding

admin — Wed, 14 Mar 2012 12:01:15 +0000

We are excited to announce that our VoIP and Broadband platform provider Gradwell has received backing for a significant 4×4 expansion plan. To grow four times larger in four years. This is being supported by a £1.15 million investment from regional equity fund Altitude Partners LLP.

The investment from Altitude Partners (www.altitudepartners.co.uk) will enable Gradwell [...]

Time saving with Voice-to-Text

admin — Tue, 06 Mar 2012 12:01:17 +0000

Voice-to-Text is a simple idea that saves lots of time. You can have your voicemails sent to you as a text or email and simply click to read them. In order to pick up your messages you do not need to waste time by: • finding a pen, • finding a piece of paper, • [...]