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The U.S. Customs and Immigration Services (USCIS) has revised the work eligibility form I-9 required when businesses hire new employees and made it available to employers as of May 7, 2013. To make sure you’re using the correct form, look for a 3/31/2016 expiration date. You do not need to fill out an I9 for any temporary workers, independent contractors or those employees living outside of the U.S. In addition to form I-9, you can also register for the E-Verify system. If you haven’t used the E-Verify system because you feel it’s too complicated, a recent study might change your mind. The National Restaurant Association and ImmigrationWorks USA report that nearly 80 percent of restaurant owners surveyed found the E-Verify system yielded 100 percent accurate results for them.

By Rieva Lesonsky

If you’re like most small business owners, you hate interviewing potential employees almost as much as employees dread interviewing! Most entrepreneurs get stressed out about interviewing because they’re so busy they feel like they don’t have time for it, they’re shy and get nervous about talking to new people, or they just aren’t sure what to ask to do a good interview.

Unfortunately, the way you conduct an interview can make the difference between hiring the perfect employee and hiring someone who leads to nothing but regrets. Improve your chances of success by taking these steps:

• Be prepared. Don’t try to “wing it” on a job interview. Make a list of questions you’ll ask and use the same questions on everyone—this ensures you’re comparing apples to apples when you make your final decision. Also be sure to read over the person’s resume, job application and results of any job tests you may have given them before your interview so you have a good handle on their background and abilities.
• Allow plenty of time. Don’t rush through an interview; this is your one chance to get a good sense of the person before you offer them the job. Schedule enough time that you can relax and pay attention to the conversation.
• Take notes. Jot down key points in the interview (it’s a good idea to use your list of questions for this). After you’ve interviewed more than one person, you’ll find them all blending together unless you keep some type of records.
• Don’t monopolize the conversation. Some interviewers talk so much that the candidate barely gets a word in edgewise. You want the job candidate to talk a lot so you get a good feel for his or her personality. Ask questions that can’t be answered with a simple yes or no, so that the person is forced to expand on the topic.
• Pay attention. Observe nonverbal cues as well, such as smile, dress, grooming and general attitude. If you get nervous and have trouble observing these things while you’re conducting an interview, it can help to have a second person join in the interview with you.
• Keep it legal. EEOC guidelines prevent employers from asking questions about issues that aren’t directly related to the job. In general, stay away from asking about health issues or disabilities, whether candidates are married or have children, how old they are, and what race they are. If employees volunteer the information, don’t delve any further, and don’t use that information as a factor in your hiring decision, or you could be opening yourself up to a lawsuit later.
• Ask if the candidate has questions. The questions a person asks in an interview (and they should ask questions) will give you a good sense of the type of employee they’d be. Do they ask about your business and its goals, or do they only ask about how much vacation they’d get?

Try these tips and you’ll find your interviews not only become more productive, but also more fun.

Image by Flickr user haymarketrebel (Creative Commons)

The following is a guest post by the previous Editor of Women Grow Business, Shonali Burke.

What’s the most important public relations initiative to embark on? Your relationship with YOU.

Why do business owners especially need to be concerned with this relationship? We’ll come back to that in a moment. Let’s look at some recent events to give the issue context.

This year’s White House Correspondents Dinner may have been a hilarious occasion, but for at least one female professional, it was an occasion of mortification and then, of validation.

“We Have to be Extra Careful with ‘You All’ “

If you haven’t done so as yet, I strongly suggest you read (Dr.) Seema Jilani’s Huffington Post account of how she was treated at this nationally-observed and televised occasion. Here’s an excerpt of what she was told by the security personnel who barred her – but not other Caucasian women, who also didn’t have tickets for the actual dinner – from reaching her husband when she tried to retrieve her keys (her husband was attending the actual dinner following the cocktail hour, which they both attended):

“When I asked why the security representatives offered to personally escort white women without tickets downstairs while they watched me flounder, why they threatened to call the Secret Service on me, I was told, ‘We have to be extra careful with you all after the Boston bombings.’ “

Of the many insidious phrases that pervade our language, “you all” might be at the top of the list. I don’t think it is used by any one race at the expense of others; but it is one of those heartrending phrases that firmly plant a wall between the parties concerned.

Public relations and relationships with our publics

When we talk about “public relations,” we so often talk about, and work on, building relationships with the media so that they are more prone to tell the stories at hand (ours, or our clients’/organizations’).

If you buy into the concept of Social PR (and I hope you do, because that’s one of the most exciting developments PR has seen in a long time), then you know how important it is to build relationships with your “social” publics… the people you meet on social networks, who have the potential to become community members, or supporter, or maybe even evangelists and champions.

What about the most important “P” in “public relations”… the “P” that belongs to you, the Person at hand?

What is your relationship with you?

Dr. Jilani’s post has stirred several emotions, and what it stirred in me was the realization that, as a woman of color who has worked hard for whatever she has achieved, being apologetic is no longer an option.

I’m not going to apologize for being different, or speaking differently, or looking different, than anyone else. If ignorance is at hand, it is not my business to eradicate it; rather, I expect that those who are ignorant strive to educate themselves, just as I did, and have done over the past 13-odd years as I have adjusted to life in the U.S.

In other words, I have become comfortable in my own skin. And that skin is not something I am going to apologize for any more. I am happy with Me. This wasn’t always the case and sure, some days Me could use a latte or two, but overall, Me is someone I like, and want to get to know better, and want to (continue to) do business with.

Can you say the same about you?

Because, you see, if you aren’t comfortable with You, aka your own Me, then it doesn’t matter how polished a front you portray to the world. Until you are comfortable with You, I’ll wager that the business relationships you’ll embark on are fragile and, perhaps, ephemeral.

Because they are not built with the person that is You; they are built on an illusion of You. And though the illusion of You might be Wonder Woman incarnate, it is just not as comforting as the real You, aka your own Me.

And you might do fine if you are able to keep the illusion going… but my guess is that after a point, it will be just too exhausting to continue to do so. And then… what happens then to the business relationships you have built on the illusion of You?

So do yourself a favor.

Don’t get so caught up in how to market, what to market, when to market, why to market, and all the other elements that marketers and public relations professionals will tell you are oh-so-important.

They are important… but what’s most important is to define, and be comfortable with, your relationship with You. And that means learning things like when to say “yes,” and when to say “no,” and everything in between.

Because it’s only then that You can start to build, and maintain, meaningful relationships with the rest of the world… including those that will lead to strong, self-sustaining business.

Image courtesy of Flickr user:  vpickering | CC BY-NC-ND

Shonali Burke is the former editor of Women Grow Business. Named to PRWeek’s inaugural top “40 Under 40″ list of US-based PR professionals, she is considered one of 25 women that rock social media.

As President & CEO, Shonali Burke Consulting, Inc., she turns your corporate codswallop into community cool. An accredited business communicator, she is also Adjunct Faculty at Johns Hopkins University’s M.A. in Communication program, and a Past President of IABC/DC Metro. Talk to her via her blog, Waxing UnLyrical, or Twitter.