The Web Hosting Show

Is My Web Site Up or Down?

mitch@mitchkeeler.com (Mitch Keeler) — Fri, 25 Jul 2008 10:00:41 +0000

Previously I told you about an awesome web site status tool that could help you tell if your web site was up or not. Down for everyone or just me looks to have become a real success. I have one better though, thanks to a suggestion from a Web Hosting Show listener named John.

I’ve been using DFEOJM a long time, and have found it to be a great tool. You’re right that the URL is a tad long. I came across this web site:

http://www.checksite.us

It’s almost identical, except it’s a shorter URL, easier to remember. It doesn’t have the instant site checking, but at least the URL is shorter.

All you have to do is type in the domain you want to check into the text box on the site, and hit the “Enter” key on your keyboard. Then the web site tells you if the web site is up or down for them. A very nice alternative to use if you want to check to see if others can see your web site.

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iNet Interactive adds HostingCon to Their Portfolio

mitch@mitchkeeler.com (Mitch Keeler) — Thu, 24 Jul 2008 10:00:41 +0000

iNET Interactive, those darlings of the web hosting world who brought us such things as webhostingtalk.com, hostvoice.com, and hostingtech.com have acquired the HostingCon conference. From the looks of it Interjuncture (the previous owners) will still oversee HostingCon 2008, but in 2009 one would assume iNet will be taking over.

Now let me quickly give you my positives and negatives on this.

On the bad side of things, we see one more diamond of the web hosting world being gobbled up by the web hosting equivalent to the Juggernaut, iNet Interactive.

On the positive side of things, I have a lot of trust in Troy Augustine, he is a good guy and I think he will continue to do what is best for the business in a whole. iNet also has the capital to move the conference forward to make it even bigger and better than before.

George Roberts, the guy who was behind all the other HostingCons to date has really turned this conference from just a gathering to THE event of any web hosters calendar year. He deserves the pat on the back and congratulations the most out of this deal. Right now it is planned for George and Interjucture COO Frank Spaulding, to both remain involved in HostingCon as members of its advisory board.

For more coverage of HostingCon 2008 be sure to check out their web site and you can check out my previous interview with Troy “Juggernaut” Augustine back on podcast 111.

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.ME a Big Fail So Far?

mitch@mitchkeeler.com (Mitch Keeler) — Wed, 23 Jul 2008 10:00:35 +0000

You may have caught wind of some of the .me buzz last week, as GoDaddy started taking registrations for them for $20 a year (and you have to sign up for two years, so that should really be $40). According to Mashable.com several people were claiming to have registered the same domain name, which is going to be a disappointment for some. If eight people say they registered it, that will leave seven people really unhappy about the whole ordeal.

GoDaddy has also released this response to the claims that there was some wacky stuff going on during the first day of .me domain name registrations:

We knew the .ME Open Registration response would be tremendous, but it went beyond even what we had expected. As a result, we experienced some system issues in our communication with the registry.

As soon as we became aware of the issue we began taking steps to correct it. It is now resolved. For our customers, if we did not successfully register the domain name requested they will receive a full refund.

Now that the first week’s hype is over, it might be a little easier to search around and see what .me domain names you can register from GoDaddy. Only problem your left with is, are all the good names taken already?

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Simplest FTP Program Ever!

mitch@mitchkeeler.com (Mitch Keeler) — Tue, 22 Jul 2008 10:00:35 +0000

I often hear complaints from people that FTP programs are too hard to use. There are too many options, too many buttons and too many configurations you have to learn about. For those people out there looking for a simpler FTP program I offer to you DropUpLoad.

This program is a very light, simple yet robust utility which manages your uploads in the way of a spooler. It also is so small you can load it up on a USB device too. You don’t even have to worry about getting it installed. All you do is double click the .exe file and it is ready.

To use, just create or select a server you wish to connect to then drag and drop the file you wish to upload into the white box. You also have the option to zip each file you upload too. Another neat feature is that you can create a “locked” version of DropUpLoad, which limits connections to a single server and hides and encrypts login information inside the generated executable.

If you feel like you don’t need a full FTP program like Filezilla and the like to get the job done DropUpLoad is undoubtedly the simplest alternative program you could have in your web hosting tool belt.

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Hosting Buyouts and Failures - Episode 158

mitch@mitchkeeler.com (Mitch Keeler) — Mon, 21 Jul 2008 10:00:53 +0000

Tons of fun to be had on this week’s show. It was a big week for those us us in the hosting business and I’ll cover it from headline to footer and everything in between. We have buyouts, we have failures, and we even have the Juggernaut.

How could you not download and tune in?

Download the Web Hosting Show, Episode 158!
Running Time: 10 minutes | File Size: 4.47 MB

Here are just a few topics from this week’s episode of the Web Hosting Show.

HostingCon Sold Off to iNet Interactive?
Interesting Tool to See if Your Site is Up or Down!
The Mess That Was .ME Domain Name Registrations?
The Simplest FTP Program Ever!?!

The Web Hosting Show is back Jack, or Jill… no mater which side of the hosting hill you may be going up I am here to help you, you and even you with a little hosting talk, explanation and a little pale of fun tossed in along the way.

Have you taken the Web Hosting Show’s fan survey yet? If not, listen to the show and then get it done. Your feedback given there could dramatically change the production of this podcast! Be heard and give me you thoughts!

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Password Protect a Directory in cPanel

mitch@mitchkeeler.com (Mitch Keeler) — Sun, 20 Jul 2008 15:31:52 +0000

Adding password protection to a directory in cPanel is a fairly easy thing to do. If it still has you tossed for a loop though, check out this nice video tutorial from the people at Audio and Video in WordPress.

Have any other interesting hosting videos to share? Sent ‘em to me at mitch@mitchkeeler.com and I’ll share them with the web hosting world.

Free Download: Download Your Free Copy of My Best of the Web Hosting Show Guides eBook!

Spam, Spam and More Spam

mitch@mitchkeeler.com (Mitch Keeler) — Fri, 18 Jul 2008 10:00:43 +0000

Is it just me, or does it seem like there is a lot of spam talk these days? Here I have for you two of the hottest spam stories of the moment, and a little talk about hacking and passing the blame to round things up.

King of Spam to be Sentenced

You would think that the king of spam would at least get a crown made of mixed meat or something cool like that, but the only thing Robert Alan Soloway has to look forward to now is a maximum sentence of 20 years in prison and fines of more than $500,000. How did he get the crown? According to Jeffrey C. Sullivan, a United States Attorney for the Western District of Washington, “Our investigators dubbed him the ‘Spam King’ because he is responsible for millions of spam emails”.

Switzerland Tops World in Spam

The Swiss are usually only known for banks and watches, but now they can add one more title to that list, spam. According to security vendor MessageLabs, Switzerland has exceeded former front-runner Hong Kong as the most spammed country.

ICANN Blames Register.com for Hack

Last but not least, to give you an amusing story for the web hosting water cooler, it looks like ICANN has tossed Register.com under the bus. Since ICANN’s web site got hacked a few weeks back, looks like Register.com is becoming their scapegoat. “The DNS redirect was a result of an attack on ICANN’s registrar’s systems. A full, confidential, security report from that registrar has since been provided to ICANN with respect to this attack.” Register.com is a good company, and I don’t think it is totally fare that ICANN is looking to pass the buck so quickly with it’s own security problems.

If you have any news you’d like to share, be sure to drop me a line or leave a comment and I’ll be more than happy to spread the word about your latest happenings or interesting web hosting article.

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What is Domain Front Running?

mitch@mitchkeeler.com (Mitch Keeler) — Thu, 17 Jul 2008 10:00:47 +0000

We all started hearing the phrase “front running” when Network Solutions got caught with their pants down on a few domain name registration issues. Now what does it mean? With all the news and coverage, not many bothered to explain.

Domain name front running would be the practice of using insider information to register domains for the purpose of re-selling them to the pubic, or by placing ads on the page in question and making money cause you know the domain is in demand.

For example, lets say I want to go register MitchKeeler.com, and I go search for it at well, insert slime-ball domain name register here. Ok, so I use their domain name “check for availability” tool and they say it has not been registered yet. Something happens though, I get distracted or move away from the idea and close the browser. That is when the slime-ball domain register with go ahead and register the domain name themselves. The next time I go to check, I see it has been registered but for $40 the slime-ball domain register will sell it to me. In most cases the domain name register can do this for up to five days without having to pay for the registration of the domain name themselves.

The previously mentioned Network Solutions has defended the action by saying, “This protection measure provides our customers the opportunity to register domains they have previously searched without the fear that the name will be already taken through Front Running.” Still seems rather slime-ballish to me, how about you?

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Why Not Host it From Home?

mitch@mitchkeeler.com (Mitch Keeler) — Wed, 16 Jul 2008 10:00:44 +0000

I am not the one to tell you how to turn your basement into a datacenter. In my opinion, that is the last thing you really want to do. Sure it sounds like a fun geeky projects, and yes - maybe somewhere down the line you might be cutting a few percentages off your overall costs.

Is it all worth it though?

Services You Can’t Provide with Home Hosting

Looking at the services that a datacenter could provide that you may have trouble with, some of the most important aspects of hosting may be missing from your host it from home server. People like having redundancy. Are you going to be able to provide backup generator power, diesel generators, redundant routing and multiple carriers?

More Work for YOU! (and explosive diarrhea)

Now not only are you managing your own hosting company, you are also in charge of keeping that machine updated, secure and running around the clock, 24/7, 365 days a year. Think of it as having to baby sit a child that you can’t take anywhere because it has unpredictable explosive diarrhea. You never know when it might strike, and as far as taking care of a server goes - you never know when the worst might happen.

Professionalism: Who Would You Rather Do Business With?

The last point I would like to bring up is that people don’t feel comfortable with it, so don’t expect to get many customers to sign onto the deal. If company A told me they were hosting out of their basement and company B told me they hosted out of a real datacenter. I’m going with company B, and you know you would too.

The moral of the story is that people often greatly under estimate the time, devotion, costs and more that it takes to get this type or project up and going. Between server security, updating the server, and administering it too your not going to have much time for anything else. Best to go out and find a good data center or dedicated hosting partner to help you with that side of the web hosting business.

Free Download: Download Your Free Copy of My Best of the Web Hosting Show Guides eBook!

When Spam Attacks - Episode 157

mitch@mitchkeeler.com (Mitch Keeler) — Mon, 14 Jul 2008 10:00:19 +0000

Did you know the peaceful Swiss people have problems with spam? The king of all spam has also met his fate. Spams not the only thing we got on the line up today, there is a lot of hosting news, and information coming to you. So stand back, there is a Web Hosting Show coming through!

Download the Web Hosting Show, Episode 157!
Running Time: 10 minutes | File Size: 4.97 MB

Here are just a few topics from this week’s episode of the Web Hosting Show.

Why Not Setup a Data Center Out of Your Basement?
The King of Spam to be Sentenced to Hard Time!
What is Domain Name Front Running?
What Country Tops the World in Spam?
ICANN Blames What Domain Register for Recent Hack?

Short on words this week, but since we do have an awful lot of SPAM talk this week:

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Little Hosting Funny to Start Your Weekend

mitch@mitchkeeler.com (Mitch Keeler) — Fri, 11 Jul 2008 10:00:24 +0000

Had to share this one with my audience, because no matter if your a web host or not, you’ll find this video extremely entertaining.

Have any other interesting hosting videos to share? Sent ‘em to me at mitch@mitchkeeler.com and I’ll share them with the web hosting world.

Free Download: Download Your Free Copy of My Best of the Web Hosting Show Guides eBook!

Quick WHS Listener Feedback Survey

mitch@mitchkeeler.com (Mitch Keeler) — Mon, 07 Jul 2008 10:08:58 +0000

We will be short on a podcast this week due to the 4th of July weekend madness that has passed us by, but between your cleanup of fireworks and dumping out the barbequed leftovers please take a minute to take this short 6 question survey about the Web Hosting Show.

Any and all feedback is appreciated and you know I am all about making you all happy so if there is something you like, hate or would love to hear about let me know. Take the Web Hosting Show Podcast Survey!

If you have ever wanted to share your opinion to me about what I do this would be the time to do it. Also happy post 4th of July to all of you and thanks in advance!

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How is a Data Center Built?

mitch@mitchkeeler.com (Mitch Keeler) — Sun, 06 Jul 2008 10:00:12 +0000

Ever wonder how a web hosting data center is put together? Sure, with love and care - but what else? Here is an interesting video that goes through the step by step process of building a server farm (very quickly!).

Have any other interesting hosting videos to share? Sent ‘em to me at mitch@mitchkeeler.com and I’ll share them with the web hosting world.

Free Download: Download Your Free Copy of My Best of the Web Hosting Show Guides eBook!

Down on the Server Farm!

mitch@mitchkeeler.com (Mitch Keeler) — Sat, 05 Jul 2008 10:00:34 +0000

This one will keep you humming the tune all day long. Who knew that working at a server farm could be so much fun?

Have any other interesting hosting videos to share? Sent ‘em to me at mitch@mitchkeeler.com and I’ll share them with the web hosting world.

Free Download: Download Your Free Copy of My Best of the Web Hosting Show Guides eBook!

30GB of Free Online Storage

mitch@mitchkeeler.com (Mitch Keeler) — Fri, 04 Jul 2008 10:00:00 +0000

Humyo.com is a new personal file hosting service that is now giving away 30GB of disk space for free to people who sign up today. The tag line here is “access your life” and they want you to be able to reach the documents and file you need anywhere at any time.

You receive 25GB for Photos/Music/Videos and 5GB for other files. You can also play your music, watch your video and edit your documents from any location. Signing up for the free version will also give you a 14 day trial of the desktop client they have which promises to make transferring data from one PC to the other a simple task.

Need to access your files on the go? They have the ability to get to your files via your phone or PDA. You can also e-mail your files without worrying about file size limits. One more nice feature of the free service is you can publish your files on the Web from Humyo. The only thing you have to live with would be the Humyo logo in the bottom corner.

Paid users of Humyo can also:

File transfers to and from your space protected with 256-bit SSL encryption
Allow colleagues to edit stored documents and upload files to shared folders.

Paid customers also get access to 100GB of disk space, and 100GB more can be added at any time for an additional $99.99 per year. The regular price for paid users is $59.99 for the first year then $79.99 per year after that.

Free Download: Download Your Free Copy of My Best of the Web Hosting Show Guides eBook!

Free Billing Software for Resellers

mitch@mitchkeeler.com (Mitch Keeler) — Thu, 03 Jul 2008 10:00:05 +0000

I got an e-mail last week, where Tom was wanting to know…

“Hi Mitch, love the podcast. I have just started up a reseller account of my own but I am in need of some billing or shopping cart software that will make it easier to resell the hosting space I have purchased. Any suggestions?”

Sure, phpCOIN is a great solution for this type of problem. Some of the features it provides includes:

Site Content - create and manage site information for easy display for potential and existing clients. The content is searchable with the “Search” module.
Order Process - provide a configurable of forms for collecting client information during order process, and provide a single “paylink” at the end of the process to direct the client to third party billing. Search orders feature available.
Invoices - provide a method of invoicing clients for orders / services in either a one-shot invoice, or as a recurring invoice. Search invoices / transactions feature available.
Client Management - keep client information profile, order history, invoice / payment history, support help desk ticket history. Search clients feature available.
Support - provide an integrated support help desk trouble ticket system. Search trouble tickets feature available.
Contact - provide a means for clients to contact you (ticket system or contact forms) and for the admin to contact the clients

Point your browser to phpCOIN.com and visit the download page to pick up the full package, and then install on your own hosting space. If you have any other alternatives for Tom when it comes to free billing software for web hosting resellers drop in a comment.

Free Download: Download Your Free Copy of My Best of the Web Hosting Show Guides eBook!

ICANN Shakes Things Up! Ready for .Anything?

mitch@mitchkeeler.com (Mitch Keeler) — Wed, 02 Jul 2008 10:00:22 +0000

Here is an interesting idea. Would you like to have the domain name yourname.yourbusiness?

How about firstname.lastname?

Well thanks to those wacky and crazy people at ICANN and a few bottles of expensive French wine, we might see that go into effect sooner than you would think. In an unanimous vote held in Paris, France last week ICANN has given approval for new top-level domain names including multilingual ones. No longer will you just have the traditional domain name extensions. Now you could practically have anything dot anything registered once all the regulation and paper work has gone though. Unless something goes wrong, this should all go in effect in 2009.

Dr Paul Twomey, the chief executive of ICANN had an interesting quote:

“Like the United States in the 19th Century, we are in the process of opening up new real estate, new land, and people will go out and claim parts of that land and use it for various reasons they have. It’s a massive increase in the geography of the real estate of the Internet.”

Yeah, you’ll be able to claim a part of it if your a multi-million dollar company or have a hidden stash of cash hidden under your mattress.

Don’t let your blood boil yet. I highly doubt that your traditional top-level domains are going anywhere. People already have in their head that a web site domain has to be something with a dot com behind it (or dot org, dot net, ect). Also it isn’t like you or me will be setting up our own domain name extensions because the application fee to get it going will cost around $100,000 or more.

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Online Writing with Windows Live Writer

mitch@mitchkeeler.com (Mitch Keeler) — Tue, 01 Jul 2008 10:00:06 +0000

Programs that promised to help me update my blog stopped being interesting the first time I tried one. Why? None of them seem to do it all. That was my point of view before I found Windows Live Writer and I have to say, I am happy that Microsoft was able to make me give this software genre another chance.

Windows Live Writer is great. All you do is plug in your WordPress (or any other CMS or blogging service you use) information, and it figures out and does that rest of the work for you. Then you can write you posts as you would in any other word processor-type program. You also can format images, save drafts, edit tags and categories and more.

Video: 2: Basic Authoring - Windows Live Writer

Download Windows Live Writer and give it a shot. The icing on the cake is the various previews you can generate. You can edit and write via the standard interface or via an interface that gives the appearance that you are writing there on your own web site. The Web Preview feature is also good to show you what the post’s format will look like once it goes live. This is by far one of the best software packages to come out of Microsoft.

Free Download: Download Your Free Copy of My Best of the Web Hosting Show Guides eBook!

ICANN Shakes Things Up - Episode 156

mitch@mitchkeeler.com (Mitch Keeler) — Mon, 30 Jun 2008 10:00:06 +0000

From coast to coast, and all around the web hosting world. I can’t promise you you’ll be a millionaire if you listen to this week’s show. I can’t even make you better looking. What I can do for you is to make everything from server farms to domain name registrations make a little more sense and I can do so with what some may say is a funny accent.

Download the Web Hosting Show, Episode 156!
Running Time: 18 minutes | File Size: 7.85 MB

Here are just a few topics from this week’s episode of the Web Hosting Show.

ICANN Wants to Give You .Anything?
Where to go to Get 30GB of Disk Space Free?
Free Billing Software for Web Hosting Resellers?
Best Tool to Update Your Blogs?

Podcast Exclusive - Part 4 of Our “How to Purchase a Web Hosting Business” Series with Web Strategist Errett Cord. Download the podcast to check it out!

I’m back again, and sad to say ICANN is still turning down my application to be the official spokesperson for the organization. Maybe it is because I have no boobs? If I did, I know at least I’d get work from Bob Parsons. Time to start answering some questions, and to make some sense out of all this web hosting lingo.

Free Download: Download Your Free Copy of My Best of the Web Hosting Show Guides eBook!

Free Office Downloads for Budget Web Hosts

mitch@mitchkeeler.com (Mitch Keeler) — Fri, 27 Jun 2008 10:00:52 +0000

Not every web host out there has a multi-million dollar budget to spend on software, so I have come up with a few free alternatives for you to pass around your office next time your searching for the right tool for the job.

Foxit Reader (for PDF viewing) - Out of all the PDF reader programs out there, Foxit gets the job done and is not half as annoying as Adobe is. If you want a PDF viewer that will not ask that you download updates for 20 other programs you do not have, Foxit is the best.

OpenOffice.org (for word processing, spreadsheets and more) - Microsoft Office is a program I have never really used. Why? I have always been a fan of the free alternative, OpenOffice.org. This bundle of a word processor, spreadsheet, drawing and more might even be better than the expensive Microsoft bundle.

AutoHotkey (for helping with those quick responses) - In my bag of tricks, AutoHotkey is most likely to be the most used one of them all. Thanks to a little simple script writing I can now type in a few characters instead of a two paragraphed e-mail each time I answer a customer’s question.

Thunderbird (for e-mail management) - I have tried a number of different e-mail clients and Mozilla’s Thunderbird wins out head over heels each and every time. Manage multiple e-mail accounts and with the add-ons, you can build onto the functionality of the product.

Google Calendar (for dates and appointments) - Can’t tell you what I did for a calendar before Google’s came around because Google was the one who turned me onto using it. Before Google Calendar I was stuck with ripped off sheets of paper with notes scribbled down. After Google Calendar, I can quickly click a date, add a note and I’m done.

Now sure, those big web hosts might have the thousands of dollars to spend on programs but the budget web hosts out there have to count their pennies. If you have any other suggestions feel free to leave a comment or drop me an e-mail.

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Don’t Spit in the Hosting Cheeseburger

mitch@mitchkeeler.com (Mitch Keeler) — Thu, 26 Jun 2008 10:00:37 +0000

To tell you the truth, there is not much difference (if any at all) between working for a web host and working for a fast food joint. Sure, web hosting workers get paid a ‘bit more and don’t have to worry about hot meat grease running down their pants when cleaning the grill (true story).

As somebody who has worked for both I can say they are an awful lot alike. Customer service is probably what comes to mind first. You have to be quick and you have to do it with a smile. Sure the guy who want his backup restore for the fourth time in an hour can’t see I am gritting my teeth, but you have to watch your tone as you work with the customer to solve the issue. Your job is to make their day, and make it their way.

Another aspect of fast food and web hosting that go hand in hand would be the guy behind the counter you just made mad, and in return he hocks a loogie in your cheeseburger. Web hosting customers - you have to keep in mind that you are looking for support from a person, and not a robot. You treat the customer service representative with respect and they’ll be more than happy to help. If you act like a spoiled brat that isn’t getting his or her own way and well, I won’t say they won’t help you but they sure won’t do it with a smile.

Free Download: Download Your Free Copy of My Best of the Web Hosting Show Guides eBook!

Type-in Traffic

mitch@mitchkeeler.com (Mitch Keeler) — Wed, 25 Jun 2008 10:00:50 +0000

For once a term in web hosting that says what it means and means what it says. Type-in traffic is when somebody types in a word or phrase and just adds .com (or some other domain name extension) to the end of it into the address bar instead of searching for it.

For example, if you were looking for web hosting you might try typing webhosting.com. Who owns that? It redirects to AT&T. So anybody who takes this route would have an instant gateway into AT&T’s web hosting services.

These days when you type in a phrase into the address bar and hit the “enter” key you are taken to a web search. Before 2002 though, most people were taken to that phrase with a browser placed “.com” at the end. That is how this practice of Type-in traffic began.

If your looking to move into this marketing tactic yourself, you may want to keep a few things in mind:

Stay away from copyrighted names. Trying to buy, for example “hewlettpackard.com” might get HP’s legal team after you for cybersquatting.
Your wallet better be pretty fat. Getting a generic phrase top level domain name is not going to be cheap. Get ready to pay top dollar.

Type-in traffic, if you can get it going, can be a great way to get people to your domain with little to no work at all.

Free Download: Download Your Free Copy of My Best of the Web Hosting Show Guides eBook!

Photo Sharing with EchoPic

mitch@mitchkeeler.com (Mitch Keeler) — Tue, 24 Jun 2008 10:00:23 +0000

Free photo or image web hosts come a dime a dozen these days. EchoPic.com is another provider that gives you another choice to your image sharing.

They provide image and photo sharing services that make life easy when you need to upload and share files on your web site, blog or social network profile.

You can either upload or enter the image URL and “grab it” to host on EchoPic’s services. All in all EchoPic isn’t doing anything really different but they are providing a quality free image hosting solution and when it comes down to it - what more could you ask for from your free hosting solution?

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