Wily Manager

Preparing To Interview

Bob Bradley and Jed Teigen — Wed, 16 May 2012 13:00:01 +0000

There’s so much to talk about for interviews that Jed & Bob split it up into this week’s podcast on Preparing to Interview and next week’s on Conducting the Interview. There are a whole bunch of things you can do in advance of the interview that will ensure you get the best information, and land the right candidate. Join Jed & Bob to learn more.

Watch the ‘Preparing to Interview’ Video (15 mins 00 sec):

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Receiving Feedback: I Used to Be Conceited But Now I’m Perfect

Bob Bradley and Jed Teigen — Mon, 14 May 2012 13:00:16 +0000

Those that learn to accept the feedback of others improve their own performance and do better in organizations. Join Jed and Bob as they talk about how to seek out and properly receive good feedback, and great ideas on how to get promoted.

Watch the ‘Receiving Feedback’ Video (15 mins 30 sec):

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Born to Lead: Hardwired for Leadership

Bob Bradley and Jed Teigen — Tue, 08 May 2012 02:24:32 +0000

Join Jed and Bob as they discuss the natural traits of born leaders. Also learn how you can display these qualities in yourself, and determine whether they are present in others.

Watch the ‘Born to Lead’ Video (16 mins 00 sec):

Download the ‘Born to Lead’ Cheat Sheet, Video, Audio, and Slides

10 Things They Won’t Teach You in Business School

Bob Bradley and Jed Teigen — Mon, 30 Apr 2012 13:00:37 +0000

Join Jed and Bob as they discuss the 10 important Business Lessons you won’t learn at business school. Many of the Business School professors may not like this list, but it useful for the rest of us.

Watch the ’10 Things They Won’t Teach You in Business School’ Video (15 mins 00 sec):

Download the ’10 Things They Won’t Teach You in Business School’ Cheat Sheet, Video, Audio, and Slides

Taking Good Notes

Bob Bradley and Jed Teigen — Mon, 23 Apr 2012 13:00:39 +0000

Join Jed and Bob as they talk about why you’d want to take good notes, and provide some tools for doing so.

Watch the ‘How to Take Meeting Notes’ Video (15 mins 00 sec):

Download the ‘How to Take Meeting Notes’ Cheat Sheet, Video, Audio, and Slides

The Invisible Culture Gap: Doing Business in the US, the UK, Canada, and Australia/NZ

Bob Bradley and Jed Teigen — Mon, 16 Apr 2012 13:00:25 +0000

Join Jed and Bob as they talk about how business might be conducted differently between the US, the UK, Canada, Australia and New Zealand. Certain to offend some, and please nobody, don’t miss this podcast.

Watch the ‘Cross Cultural Differences’ Video (15 mins 34 sec):

Download the ‘Cross Cultural Differences’ Cheat Sheet, Video, Audio, and Slides

“I’m Overwhelmed”: Dealing With Work Overload

Bob Bradley and Jed Teigen — Mon, 09 Apr 2012 13:00:56 +0000

Join Jed and Bob as they discuss how to overcome the feeling of being completely overwhelmed at work. Also learn what some of the tell-tale signs of Work Overload are.

Watch the ‘Overload at Work’ Video (14 mins 00 sec):

Download the ‘Overload at Work’ Cheat Sheet, Video, Audio, and Slides

Workplace Investigations: Going Columbo

Bob Bradley and Jed Teigen — Mon, 02 Apr 2012 13:00:31 +0000

Mrs. Columbo loves the Wily Manager podcast. Join Jed and Bob this week as they talk about how to properly conduct a workplace investigation. It would be nice if Managers didn’t have to deal with this, but it’s one of those “burden of leadership” things.

Watch the ‘Employee Investigations’ Video (15 mins 00 sec):

Download the ‘Employee Investigations’ Cheat Sheet, Video, Audio, and Slides

Dealing With a Rotten Boss

Bob Bradley and Jed Teigen — Mon, 26 Mar 2012 14:00:41 +0000

Once you’ve ruled out killing your boss (due to the lengthy prison sentence), you may want to form some other strategies to deal with a difficult boss. Join Jed and Bob as they talk about some of the things you can do to manage a difficult situation with your boss.

Watch the ‘Dealing With a Rotten Boss’ Video (15 mins 26 sec):

Download the ‘Dealing With a Rotten Boss’ Cheat Sheet, Video, Audio, and Slides

Offsite Meetings: Advancing the Retreat

Bob Bradley and Jed Teigen — Mon, 19 Mar 2012 13:00:56 +0000

Getting out of the building might be a good way to encourage creative thinking, but it can also be a huge waste of time and money. Join Jed & Bob as they discuss how you might structure an offsite meeting to maximize the benefit.

Watch ‘Offsite Meetings: Advancing the Retreat’ Video (15 mins 04 sec):

Download the ‘Company Retreats & Offsite Meetings’ Cheat Sheet, Video, Audio, and Slides

My Boss Won’t Make a Decision

Bob Bradley and Jed Teigen — Mon, 12 Mar 2012 13:00:36 +0000

Join Jed and Bob as they discuss what happens when your boss won’t make a decision, why he might be unwilling to do so, and what you can do about it.

Watch ‘My Boss Won’t Make a Decisions’ Video (14 mins 11 sec):

Download the ‘My Boss Won’t Make a Decisions’ Cheat Sheet, Video, Audio, and Slides

The Retention Interview

Bob Bradley and Jed Teigen — Mon, 05 Mar 2012 22:08:57 +0000

Join Jed & Bob as they talk about how you might put this powerful tool to work in your organization.

Watch ‘The Retention Interview’ Video (14 mins 08 sec):

Download ‘The Retention Interview’ Cheat Sheet, Video, Audio, and Slides

Top 10 Stupid Things Smart Managers Do

Bob Bradley and Jed Teigen — Mon, 27 Feb 2012 15:25:38 +0000

It’s time for another top ten list. With respect to David Letterman, you won’t want to miss the Wily Manager top ten list of Stupid Things that Smart Managers Do.

Watch the ‘Top 10 Stupid Things Smart Managers Do’ Video (15 mins 59 sec):

Download the ‘Top 10 Stupid Things Managers Do’ Cheat Sheet, Video, Audio, and Slides

Structured Brainstorming

Bob Bradley and Jed Teigen — Mon, 20 Feb 2012 13:00:27 +0000

Join Jed and Bob as they discuss when and how to use Structured Brainstorming to generate ideas and solve problems.

Watch the ‘Brainstorming Exercises’ Video (16 mins 11 sec):

Download the ‘Brainstorming Exercises’ Cheat Sheet, Video, Audio, and Slides

Dealing With Resistance

Bob Bradley and Jed Teigen — Mon, 13 Feb 2012 13:00:48 +0000

Join Jed & Bob as they discuss using the Wily Manager Coaching Model to overcome resistance in the workplace. Also get some ideas for how to identify the symptoms of resistance.

Watch the ‘Dealing With Resistance’ Video (14 mins 41 sec):

Download the ‘Organizational Change Resistance’ Cheat Sheet, Video, Audio, and Slides

Using Email as a Force for Good, not Evil

Bob Bradley and Jed Teigen — Mon, 06 Feb 2012 13:00:17 +0000

Join Jed and Bob as they discuss how you can get a grip on the email that gets sent to you, and how you can be a better at email etiquette to minimize the pain of those around you.

Watch the ‘Using Email as a Force for Good, not Evil’ Video (14 mins 41 sec):

Download the ‘Email is Evil’ Cheat Sheet, Video, Audio, and Slides

Constructive Conflict

Bob Bradley and Jed Teigen — Mon, 30 Jan 2012 13:00:51 +0000

Join Jed and Bob as they talk about why some conflict is good, and how you can encourage conflict amongst your team members.

Watch the ‘Constructive Conflict’ Video (14 mins 20 sec):

Download the ‘Encouraging Conflict’ Cheat Sheet, Video, Audio, and Slides

How Do I Motivate My Whole Team?

Bob Bradley and Jed Teigen — Mon, 23 Jan 2012 13:00:33 +0000

Join Jed & Bob as they discuss moving beyond silly games, to five tangible things you can do to motivate your whole team.

Watch ‘How Do I Motivate My Whole Team?’ Video (16 mins 31 sec):

Download the ‘Team Motivation Activities’ Cheat Sheet, Video, Audio, and Slides

The Multitasking Myth

Bob Bradley and Jed Teigen — Mon, 16 Jan 2012 13:00:50 +0000

Jed and Bob discuss why multi-tasking is often viewed as a good thing, when it most often quite destructive. Also, learn what you can do instead of multi-tasking.

Watch ‘The Multitasking Myth’ Video (15 mins 03 sec):

Download the ‘Multitasking Skills’ Cheat Sheet, Video, Audio, and Slides

Business Alignment Strategies

Bob Bradley and Jed Teigen — Mon, 09 Jan 2012 13:00:25 +0000

Join Jed and Bob as they discuss how to align your business, and the link between Alignment and Accountability.

Watch the ‘Alignment & Accountability’ Video (14 mins 44 sec):

Download the ‘Business Alignment Strategies’ Cheat Sheet, Video, Audio, and Slides

Overcoming Imposter Syndrome

Bob Bradley and Jed Teigen — Mon, 02 Jan 2012 13:00:51 +0000

How to you self-diagnose and ultimately overcome Imposter Syndrome? Join Jed & Bob as they discuss this common management ailment.

Watch the ‘Overcoming Imposter Syndrome’ Video (15 mins 01 sec):

Download the ‘Overcoming Imposter Syndrome’ Cheat Sheet, Video, Audio, and Slides

Managers Guide to 2012

Bob Bradley and Jed Teigen — Tue, 20 Dec 2011 21:00:55 +0000

Next year is the year the Mayans predicted would be the last one for planet Earth. Join Jed & Bob as they muse on this as well some of the other trends they see for 2012.

Watch the ‘Managers Guide to 2012′ Video (17 mins 10 sec):

Building Trust in Teams

Bob Bradley and Jed Teigen — Mon, 12 Dec 2011 13:00:20 +0000

This week the Wily Manager guys talk about building trust on teams. If you’ve every been on a team that was a bit dysfunctional, then this week’s discussion will resonate with you.

Watch the ‘Building Trust in Teams’ Video (15 mins 32 sec):

Download the ‘Building Trust in Teams’ Cheat Sheet, Video, Audio, and Slides

Metrics 101: Introduction to Business KPIs

Bob Bradley and Jed Teigen — Mon, 05 Dec 2011 13:00:17 +0000

Join Jed and Bob as they define many of the terms related to measurement in business, and explain how to get started on measurement in your business. They also describe the difference between a good performance indicator and a bad one, and as always, they will leave you with three things to remember.

Watch the ‘Metrics 101: Introduction to Business KPIs’ Video (14 mins 32 sec):

Download the ‘Metrics 101: Introduction to Business KPIs’ Cheat Sheet, Video, Audio, and Slides

Describing Your Business: The Elevator Speech

Bob Bradley and Jed Teigen — Mon, 28 Nov 2011 13:00:50 +0000

If you’ve got 30 seconds to win someone over to an idea, a product, or your organization, are you ready to do so? Thinking what you should have said after the fact won’t do you a lot of good. Join the Wily Manager guys this week, as they discuss how to make your elevator pitch.

Watch the ‘Describing Your Business: The Elevator Speech’ Video (13 mins 12 sec):

Download the ‘Describing Your Business: The Elevator Speech’ Cheat Sheet, Video, Audio, and Slides

The Mid Year Performance Review

Bob Bradley and Jed Teigen — Mon, 21 Nov 2011 13:00:21 +0000

Join Jed and Bob as they discuss why you’d bother with a Mid-Year review, and how it’s different than a regular Performance Review. Also learn how to manage the mid-year performance review discussion to ensure it’s effective.

Watch ‘The Mid Year Performance Review’ Video (15 mins 17 sec):

Download the ‘Conducting a Mid Year Performance Review’ Cheat Sheet, Video, Audio, and Slides

How to do a Cost Benefit Analysis

Bob Bradley and Jed Teigen — Mon, 14 Nov 2011 13:00:48 +0000

You don’t need a Masters Degree in Finance to do a Cost Benefit Analysis. Join Jed and Bob as they talk about how to use this simple and effective tool.

Watch the ‘How to do a Cost Benefit Analysis’ Video (14 mins 25 sec):

Download the ‘How to do a Cost Benefit Analysis’ Cheat Sheet, Video, Audio, and Slides

Performance Management: How to Set Goals and Objectives

Bob Bradley and Jed Teigen — Mon, 07 Nov 2011 13:00:44 +0000

Join Jed and Bob as they talk about the Performance Management process, and more specifically about Setting Goals and Objectives. How do you cascade them up and down the hierarchy? Find out this week.

Watch the ‘How to Set Goals and Objectives’ Video (15 mins 16 sec):

Download the ‘How to Set Goals and Objectives’ Cheat Sheet, Video, Audio, and Slides

Writing a Business Case

Bob Bradley and Jed Teigen — Mon, 31 Oct 2011 13:00:21 +0000

Join Jed & Bob as they discuss the Seven Steps to writing a good business case.

Watch the ‘How to Write a Business Case’ Video (14 mins 47 sec):

Download the ‘Writing a Business Case’ Cheat Sheet, Video, Audio, and Slides

Capturing Discretionary Effort

Bob Bradley and Jed Teigen — Mon, 24 Oct 2011 13:00:40 +0000

Organizations with highly engaged people outperform merely ordinary organizations on every axis: production, cost, & safety. So how can individual managers who may not have the authority to hire a concierge for every employee capture their people’s discretionary effort? Join Jed & Bob to find out.

Watch the ‘Capturing Discretionary Effort’ Video (15 mins 29 sec):

Download the ‘Capturing Discretionary Effort’ Cheat Sheet, Video, Audio, and Slides

Service KPIs: Measuring Unmeasureables

Bob Bradley and Jed Teigen — Mon, 17 Oct 2011 13:00:49 +0000

How do you got about measuring those things that are more elusive than counting the output of your Widget Factory? Join Jed and Bob as they discuss how to tackle this common problem.

Watch the ‘Service KPIs’ Video (16 mins 06 sec):

Download the ‘Service KPIs’ Cheat Sheet, Video, Audio, and Slides

Top 10 Work-Life Balance Tips

Bob Bradley and Jed Teigen — Mon, 10 Oct 2011 13:00:41 +0000

Every one loves Top 10 lists. Join Jed and Bob as they discuss the things that any employee can do to improve their work-life balance. Also learn why they believe much of the discussion about this subject is flawed.

Watch the ‘Top 10 Work-Life Balance Tips’ Video (15 mins 49 sec):

Download the ‘Top 10 Work-Life Balance Tips’ Cheat Sheet, Video, Audio, and Slides

Employee Discipline Procedures: Progressive Discipline

Bob Bradley and Jed Teigen — Mon, 03 Oct 2011 13:00:46 +0000

Join Jed and Bob as they discuss why and how progressive discipline should be undertaken in an organization.

Watch the ‘Progressive Discipline’ Video (15 mins 36 sec):

Download the ‘Progressive Discipline’ Cheat Sheet, Video, Audio, and Slides

Strawman Proposals: Straw Man and Straw Dogs

Bob Bradley and Jed Teigen — Mon, 26 Sep 2011 13:00:38 +0000

Join Jed and Bob as they discuss what a Straw Man is, and how it might best be used, and how to build one for use in your organization.

Watch the ‘Strawman Proposals: Straw Man and Straw Dogs’ Video (12 mins 50 sec):

Download the ‘Strawman Proposals’ Cheat Sheet, Video, Audio, and Slides

Contingent Decision Making: The Vroom Yetton Model

Bob Bradley and Jed Teigen — Mon, 19 Sep 2011 13:00:47 +0000

Join Jed & Bob as they discuss what the Vroom Yetton model of decision making is, and how you can apply it in your workplace.

Watch the ‘Contingent Decision Making: The Vroom Yetton Model’ Video (14 mins 59 sec):

Download ‘The Vroom Yetton Model’ Cheat Sheet, Video, Audio, and Slides

The Art of Asking Questions

Bob Bradley and Jed Teigen — Mon, 12 Sep 2011 13:00:21 +0000

Join Jed & Bob as they discuss the power of asking great questions for individual leaders. They also talk about how managers can ask better questions, and use “empowering questions” to their advantage.

Watch the ‘Leading With Questions’ Video (15 mins 00 sec):

Download ‘The Art of Asking Questions’ Cheat Sheet, Video, Audio, and Slides

Inappropriate Behavior in the Workplace: Dealing With Workplace Weasels

Bob Bradley and Jed Teigen — Sun, 04 Sep 2011 13:00:24 +0000

Join Jed and Bob as they discuss how to deal with six different types of weasels commonly found in the workplace. Learn how to handle The Backstabber, The Slacker, The Credit-Taker, and others.

Watch the ‘Dealing With Workplace Weasels’ Video (14 mins 56 sec):

Download the ”Inappropriate Behavior in the Workplace” Cheat Sheet, Video, Audio, and Slides

Who’s Got the Monkey? Delegating Responsibility

Bob Bradley and Jed Teigen — Mon, 29 Aug 2011 13:00:56 +0000

In 1974 Bill Oncken asked the question of “Who’s got the Monkey” to lament the fact that managers seem to buy more and more problems back from their people, when really they should challenge and develop their people to solve their own problems. Join Jed and Bob as they discuss how managers can put Oncken’s advice to work.

Watch the ‘Who’s Got the Monkey? Delegating Responsibility’ Video (13 mins 34 sec):

Download the ”Delegating Responsibility” Cheat Sheet, Video, Audio, and Slides

Building Key Performance Measures

Bob Bradley and Jed Teigen — Mon, 22 Aug 2011 13:00:38 +0000

Join Jed and Bob as they discuss David Parmenter’s work on building good Key Performance Indicators, and how KPIs are different from other measures that are currently in use in many organizations.

Watch the ‘Building Key Performance Measures’ Video (13 mins 10 sec):

Download the ”Building Key Performance Measures” Cheat Sheet, Video, Audio, and Slides

Managing Former Peers

Bob Bradley and Jed Teigen — Mon, 15 Aug 2011 13:00:04 +0000

Learn the five critical things that all managers of their former peers need to learn to be successful in their new leadership role. Also figure out how to strike the balance between being an overbearing micromanager, and being a pushover when managing former peers.

Watch the ‘Managing Former Peers’ Video (13 mins 24 sec):

Download the ”Managing Former Peers” Cheat Sheet, Video, Audio, and Slides

Generation Gap: Managing Gen X

Bob Bradley and Jed Teigen — Mon, 08 Aug 2011 13:00:38 +0000

Join Jed and Bob as they discuss how this generation has been shaped, the expectations of Gen X at work, and most importantly, how to effectively lead this group.

Watch the ‘Generation Gap: Managing Gen X’ Video (14 mins 41 sec):

Download the ”Generation X in the Workplace” Cheat Sheet, Video, Audio, and Slides

Now I’m a Mentor: Being Yoda

Bob Bradley and Jed Teigen — Mon, 01 Aug 2011 13:00:54 +0000

Join Jed & Bob as they discuss why you would want to be a mentor, and what the roles of mentor and mentee entail. Also learn about the Mentoring Agreement.

Watch the ‘Now I’m a Mentor: Being Yoda’ Video (13 mins 26 sec):

Download the ”How to Mentor Someone” Cheat Sheet, Video, Audio, and Slides

Strategy Maps for the Individual Manager

Bob Bradley and Jed Teigen — Mon, 25 Jul 2011 13:00:33 +0000

Find out how how individual managers can build and use their own strategy maps, and how doing so can focus performance.

Watch the ‘Strategy Maps for the Individual Manager’ Video (15 mins):

Download the ”Strategy Mapping” Cheat Sheet, Video, Audio, and Slides

How to Quit Your Job Gracefully

Bob Bradley and Jed Teigen — Mon, 18 Jul 2011 13:00:23 +0000

Learn how to quit your job without completely derailing your career.

Watch the ‘How To Quit Your Job Gracefully’ Video (14 mins 34 sec):

Download ‘The Best Way to Quit Your Job’ Cheat Sheet, Video, Audio, and Slides

Baby Boomers: Managing People Older Than You

Bob Bradley and Jed Teigen — Mon, 11 Jul 2011 13:00:26 +0000

Learn how to lead and manage the balding and grey.

Watch the ‘Baby Boomers in the Workforce’ Video (13 mins 46 sec):

Download the ‘Managing Baby Boomers in the Workforce’ Cheat Sheet, Video, Audio, and Slides

Cause and Effect

Bob Bradley and Jed Teigen — Mon, 04 Jul 2011 13:00:09 +0000

Learn how to create and use a Cause and Effect Map (Fishbone Chart).

Watch the ‘Cause And Effect Map’ Video (15 mins):

Download the ‘Cause and Effect Map’ Cheat Sheet, Video, Audio, and Slides

I Want A Raise!

Bob Bradley and Jed Teigen — Mon, 27 Jun 2011 13:00:36 +0000

Learn how to ask for a raise … and get it.

Watch the ‘Asking Your Boss for a Raise’ Video (14 mins 25 sec):

Download the ‘Asking Your Boss For a Raise’ Cheat Sheet, Video, Audio, and Slides

Generation Gap: Millennials in the Workplace

Bob Bradley and Jed Teigen — Mon, 20 Jun 2011 13:00:54 +0000

If you’re from a different generation, how do you lead and motivate Millennials?

Watch the ‘Generation Gap: Millennials in the Workplace’ Video (14 mins 22 sec):

Download the ‘Millennials in the Workplace’ Cheat Sheet, Video, Audio, and Slides

Employee Retention Strategies for Individual Managers

Bob Bradley and Jed Teigen — Mon, 13 Jun 2011 13:00:59 +0000

Learn what you (as an individual manager) can do to retain employees and reduce turnover.

Watch the ‘Employee Retention Strategies for Individual Managers’ Video (14 mins 54 sec):

Download the ‘Retention of Employees’ Cheat Sheet, Video, Audio, and Slides

Lagging and Leading Indicators

Bob Bradley and Jed Teigen — Mon, 06 Jun 2011 13:00:10 +0000

What are lagging vs. leading indicators, how to use them wisely, and why you should bother to measure at all.

Watch the ‘Lagging and Leading Indicators’ Video (14 mins 5 sec):

Download the ‘Lagging and Leading Indicators’ Cheat Sheet, Video, Audio, and Slides

Aligning Mission, Vision & Goals

Bob Bradley and Jed Teigen — Mon, 30 May 2011 13:00:13 +0000

Learn how to align your Mission Statement, Vision Statement, and Goals and Objectives – and how to make sure these are acted on.

Watch the ‘Aligning Mission, Vision & Goals’ video (12 mins 34 sec):

Download the Cheat Sheet, Video, Audio, and Slides

How to Manage Conflict: Help! I’m a Referee!

Bob Bradley and Jed Teigen — Mon, 23 May 2011 01:11:14 +0000

Conflict Management: Learn more about being self-aware; when a leader should act; not getting personal; and how to move forward.

Watch the ‘How to Manage Conflict: Help! I’m a Referee!’ video (12 mins 36 sec):

Download the ‘How to Manage Conflict’ Cheat Sheet, Video, Audio, and Slides