<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	xmlns:georss="http://www.georss.org/georss" xmlns:geo="http://www.w3.org/2003/01/geo/wgs84_pos#" xmlns:media="http://search.yahoo.com/mrss/"
	>

<channel>
	<title>Herve Jean-Baptiste</title>
	<atom:link href="https://hervejeanbaptiste.wordpress.com/feed/" rel="self" type="application/rss+xml" />
	<link>https://hervejeanbaptiste.wordpress.com</link>
	<description></description>
	<lastBuildDate>Sat, 03 Oct 2015 13:16:11 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>
	hourly	</sy:updatePeriod>
	<sy:updateFrequency>
	1	</sy:updateFrequency>
	<generator>http://wordpress.com/</generator>
<site xmlns="com-wordpress:feed-additions:1">6028724</site><cloud domain='hervejeanbaptiste.wordpress.com' port='80' path='/?rsscloud=notify' registerProcedure='' protocol='http-post' />
<image>
		<url>https://s2.wp.com/i/webclip.png</url>
		<title>Herve Jean-Baptiste</title>
		<link>https://hervejeanbaptiste.wordpress.com</link>
	</image>
	<atom:link rel="search" type="application/opensearchdescription+xml" href="https://hervejeanbaptiste.wordpress.com/osd.xml" title="Herve Jean-Baptiste" />
	<atom:link rel='hub' href='https://hervejeanbaptiste.wordpress.com/?pushpress=hub'/>
	<item>
		<title>The future of payments &#8211; Digital credit cards &#8211; COIN &#8211; My experience so far</title>
		<link>https://hervejeanbaptiste.wordpress.com/2015/10/03/the-future-of-payments-digital-credit-cards-coin-my-experience-so-far/</link>
					<comments>https://hervejeanbaptiste.wordpress.com/2015/10/03/the-future-of-payments-digital-credit-cards-coin-my-experience-so-far/#respond</comments>
		
		<dc:creator><![CDATA[hervejb]]></dc:creator>
		<pubDate>Sat, 03 Oct 2015 13:16:10 +0000</pubDate>
				<category><![CDATA[The Future of Payments]]></category>
		<category><![CDATA[coin]]></category>
		<category><![CDATA[digital credit cards]]></category>
		<guid isPermaLink="false">http://hervejeanbaptiste.wordpress.com/?p=377</guid>

					<description><![CDATA[A year ago I signed up for a new product called COIN. COIN is a device that looks and behaves like a single credit card that lets you pay with other cards you have stored on it, like your Amex, Visa, Mastercard, etc.  It&#8217;s like Apple Pay.  To use it, remove COIN from your wallet, [&#8230;]]]></description>
		
					<wfw:commentRss>https://hervejeanbaptiste.wordpress.com/2015/10/03/the-future-of-payments-digital-credit-cards-coin-my-experience-so-far/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">377</post-id>
		<media:thumbnail url="https://hervejeanbaptiste.wordpress.com/wp-content/uploads/2015/10/img_6860.jpg" />
		<media:content url="https://hervejeanbaptiste.wordpress.com/wp-content/uploads/2015/10/img_6860.jpg" medium="image">
			<media:title type="html">IMG_6860</media:title>
		</media:content>

		<media:content url="https://1.gravatar.com/avatar/1f8c182f3e0f9f621dd9b7b567dc502cd52bd9eea5a6b30513376ccf67d5ff09?s=96&#38;d=https%3A%2F%2F1.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D96" medium="image">
			<media:title type="html">hervejb</media:title>
		</media:content>

		<media:content url="https://hervejeanbaptiste.wordpress.com/wp-content/uploads/2015/10/img_6860.jpg?w=225" medium="image" />

		<media:content url="https://hervejeanbaptiste.wordpress.com/wp-content/uploads/2015/10/img_6859.jpg?w=225" medium="image" />
	</item>
		<item>
		<title>What is your ideal paper-based bill pay experience?</title>
		<link>https://hervejeanbaptiste.wordpress.com/2015/08/22/what-is-your-ideal-paper-based-bill-pay-experience/</link>
					<comments>https://hervejeanbaptiste.wordpress.com/2015/08/22/what-is-your-ideal-paper-based-bill-pay-experience/#respond</comments>
		
		<dc:creator><![CDATA[hervejb]]></dc:creator>
		<pubDate>Sat, 22 Aug 2015 14:36:16 +0000</pubDate>
				<category><![CDATA[Uncategorized]]></category>
		<guid isPermaLink="false">http://hervejeanbaptiste.wordpress.com/?p=367</guid>

					<description><![CDATA[Paper bills are very much alive.  And the bill pay experience needs to be simplified and improved. When I receive a paper bill in the mail, my payment options most often include (1) write and mail a physical check, (2) log into an application designated by the sender to make an on line payment, or [&#8230;]]]></description>
		
					<wfw:commentRss>https://hervejeanbaptiste.wordpress.com/2015/08/22/what-is-your-ideal-paper-based-bill-pay-experience/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">367</post-id>
		<media:content url="https://1.gravatar.com/avatar/1f8c182f3e0f9f621dd9b7b567dc502cd52bd9eea5a6b30513376ccf67d5ff09?s=96&#38;d=https%3A%2F%2F1.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D96" medium="image">
			<media:title type="html">hervejb</media:title>
		</media:content>
	</item>
		<item>
		<title>Radical email intervention</title>
		<link>https://hervejeanbaptiste.wordpress.com/2014/11/21/radical-email-intervention/</link>
					<comments>https://hervejeanbaptiste.wordpress.com/2014/11/21/radical-email-intervention/#respond</comments>
		
		<dc:creator><![CDATA[hervejb]]></dc:creator>
		<pubDate>Sat, 22 Nov 2014 01:51:10 +0000</pubDate>
				<category><![CDATA[Personal productivity]]></category>
		<category><![CDATA[email]]></category>
		<guid isPermaLink="false">http://hervejeanbaptiste.wordpress.com/?p=364</guid>

					<description><![CDATA[I took what I consider to be a radical steps vis a vis my email today.  It was prompted by Gmail&#8217;s notification that I was at 99% capacity and would have to buy more or free up space.  I decided to try and clean up my mailbox.  I quickly found available tools unsuitable for a [&#8230;]]]></description>
		
					<wfw:commentRss>https://hervejeanbaptiste.wordpress.com/2014/11/21/radical-email-intervention/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">364</post-id>
		<media:content url="https://1.gravatar.com/avatar/1f8c182f3e0f9f621dd9b7b567dc502cd52bd9eea5a6b30513376ccf67d5ff09?s=96&#38;d=https%3A%2F%2F1.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D96" medium="image">
			<media:title type="html">hervejb</media:title>
		</media:content>
	</item>
		<item>
		<title>Anti-bullying ambassadors</title>
		<link>https://hervejeanbaptiste.wordpress.com/2014/07/06/anti-bullying-ambassadors/</link>
					<comments>https://hervejeanbaptiste.wordpress.com/2014/07/06/anti-bullying-ambassadors/#respond</comments>
		
		<dc:creator><![CDATA[hervejb]]></dc:creator>
		<pubDate>Sun, 06 Jul 2014 18:37:53 +0000</pubDate>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[anti-bullying]]></category>
		<guid isPermaLink="false">http://hervejeanbaptiste.wordpress.com/?p=357</guid>

					<description><![CDATA[The other day I was reading about a young kid who found himself being assailed by bullies.  The bullying was a blend of real and on-line antagonisms &#8211; the latter spanning devices, sites, etc.  All of which reflected and/or fueled the others, forming a hellish echo-chamber. The saddest part of this to me was that [&#8230;]]]></description>
		
					<wfw:commentRss>https://hervejeanbaptiste.wordpress.com/2014/07/06/anti-bullying-ambassadors/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">357</post-id>
		<media:content url="https://1.gravatar.com/avatar/1f8c182f3e0f9f621dd9b7b567dc502cd52bd9eea5a6b30513376ccf67d5ff09?s=96&#38;d=https%3A%2F%2F1.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D96" medium="image">
			<media:title type="html">hervejb</media:title>
		</media:content>

		<media:content url="https://hervejeanbaptiste.wordpress.com/wp-content/uploads/2014/07/screen-shot-2014-07-06-at-2-31-38-pm.png" medium="image">
			<media:title type="html">anti-bullying</media:title>
		</media:content>
	</item>
		<item>
		<title>What I Loved About My Recent Experience With Zipcar</title>
		<link>https://hervejeanbaptiste.wordpress.com/2014/06/20/what-i-loved-about-my-recent-experience-with-zipcar/</link>
					<comments>https://hervejeanbaptiste.wordpress.com/2014/06/20/what-i-loved-about-my-recent-experience-with-zipcar/#respond</comments>
		
		<dc:creator><![CDATA[hervejb]]></dc:creator>
		<pubDate>Sat, 21 Jun 2014 01:39:34 +0000</pubDate>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[customer experience]]></category>
		<category><![CDATA[zipcar]]></category>
		<guid isPermaLink="false">http://hervejeanbaptiste.wordpress.com/?p=322</guid>

					<description><![CDATA[I had a great time recently renting a Zipcar for the day.  There are so many little things that I enjoyed about the process of reserving, using and returning the car.  The iPhone app which I used to make a reservation.  The parking lot attendants who showed me the ropes in 5 minutes.  My zip [&#8230;]]]></description>
		
					<wfw:commentRss>https://hervejeanbaptiste.wordpress.com/2014/06/20/what-i-loved-about-my-recent-experience-with-zipcar/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">322</post-id>
		<media:content url="https://1.gravatar.com/avatar/1f8c182f3e0f9f621dd9b7b567dc502cd52bd9eea5a6b30513376ccf67d5ff09?s=96&#38;d=https%3A%2F%2F1.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D96" medium="image">
			<media:title type="html">hervejb</media:title>
		</media:content>

		<media:content url="https://hervejeanbaptiste.wordpress.com/wp-content/uploads/2014/06/screen-shot-2014-06-20-at-9-29-07-pm.png?w=334" medium="image">
			<media:title type="html">Image</media:title>
		</media:content>
	</item>
		<item>
		<title>Apps that prefer to scan your credit card during initial registration</title>
		<link>https://hervejeanbaptiste.wordpress.com/2013/09/22/apps-that-prefer-to-scan-your-credit-card-during-initial-registration/</link>
					<comments>https://hervejeanbaptiste.wordpress.com/2013/09/22/apps-that-prefer-to-scan-your-credit-card-during-initial-registration/#respond</comments>
		
		<dc:creator><![CDATA[hervejb]]></dc:creator>
		<pubDate>Sun, 22 Sep 2013 15:47:20 +0000</pubDate>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Payments]]></category>
		<category><![CDATA[Process Design]]></category>
		<category><![CDATA[Product Design]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[User experience]]></category>
		<guid isPermaLink="false">http://hervejeanbaptiste.wordpress.com/?p=283</guid>

					<description><![CDATA[I&#8217;ve been exploring many new travel-related apps lately.  I have noticed that many of them want me to display my credit card so they can scan it for me, as part of the registration process.  Seems convenient.  But the overall experience could use improvement, based on my experience. Case in point, I had left a [&#8230;]]]></description>
		
					<wfw:commentRss>https://hervejeanbaptiste.wordpress.com/2013/09/22/apps-that-prefer-to-scan-your-credit-card-during-initial-registration/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">283</post-id>
		<media:content url="https://1.gravatar.com/avatar/1f8c182f3e0f9f621dd9b7b567dc502cd52bd9eea5a6b30513376ccf67d5ff09?s=96&#38;d=https%3A%2F%2F1.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D96" medium="image">
			<media:title type="html">hervejb</media:title>
		</media:content>

		<media:content url="https://hervejeanbaptiste.wordpress.com/wp-content/uploads/2013/09/screen-shot-2013-09-22-at-11-41-02-am.png?w=300" medium="image">
			<media:title type="html">Screen Shot 2013-09-22 at 11.41.02 AM</media:title>
		</media:content>
	</item>
		<item>
		<title>Product Improvement: Seamless</title>
		<link>https://hervejeanbaptiste.wordpress.com/2013/09/14/product-improvement-seamless/</link>
					<comments>https://hervejeanbaptiste.wordpress.com/2013/09/14/product-improvement-seamless/#respond</comments>
		
		<dc:creator><![CDATA[hervejb]]></dc:creator>
		<pubDate>Sat, 14 Sep 2013 12:31:59 +0000</pubDate>
				<category><![CDATA[Process Design]]></category>
		<category><![CDATA[Product Design]]></category>
		<category><![CDATA[User experience]]></category>
		<category><![CDATA[Online food ordering]]></category>
		<category><![CDATA[seamless]]></category>
		<guid isPermaLink="false">http://hervejeanbaptiste.wordpress.com/?p=268</guid>

					<description><![CDATA[I love ordering on line from Seamless.  But there&#8217;s one change I would make.  The ability to place a single order comprising of offerings from many different restaurants.  It might work like this. Pick the items you want from any restaurant.  Drop them into the bag.  Place your order.  Wait for the delivery person from [&#8230;]]]></description>
		
					<wfw:commentRss>https://hervejeanbaptiste.wordpress.com/2013/09/14/product-improvement-seamless/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">268</post-id>
		<media:content url="https://1.gravatar.com/avatar/1f8c182f3e0f9f621dd9b7b567dc502cd52bd9eea5a6b30513376ccf67d5ff09?s=96&#38;d=https%3A%2F%2F1.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D96" medium="image">
			<media:title type="html">hervejb</media:title>
		</media:content>

		<media:content url="https://hervejeanbaptiste.wordpress.com/wp-content/uploads/2013/09/screen-shot-2013-09-14-at-8-10-08-am.png?w=450" medium="image">
			<media:title type="html">Image</media:title>
		</media:content>
	</item>
		<item>
		<title>A short observation regarding gift cards</title>
		<link>https://hervejeanbaptiste.wordpress.com/2013/06/23/a-short-observation-regarding-gift-cards/</link>
					<comments>https://hervejeanbaptiste.wordpress.com/2013/06/23/a-short-observation-regarding-gift-cards/#respond</comments>
		
		<dc:creator><![CDATA[hervejb]]></dc:creator>
		<pubDate>Sun, 23 Jun 2013 21:35:44 +0000</pubDate>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[gift cards]]></category>
		<guid isPermaLink="false">http://hervejeanbaptiste.wordpress.com/?p=264</guid>

					<description><![CDATA[I had a surprising and disappointing commerce experience last week.    My goal was simple.  Order a digital gift card online from a major retailer to purchase pet food, have the gift card delivered to the recipient via email, and allow the recipient to purchase something on line or in a store, and if on [&#8230;]]]></description>
		
					<wfw:commentRss>https://hervejeanbaptiste.wordpress.com/2013/06/23/a-short-observation-regarding-gift-cards/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">264</post-id>
		<media:content url="https://1.gravatar.com/avatar/1f8c182f3e0f9f621dd9b7b567dc502cd52bd9eea5a6b30513376ccf67d5ff09?s=96&#38;d=https%3A%2F%2F1.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D96" medium="image">
			<media:title type="html">hervejb</media:title>
		</media:content>
	</item>
		<item>
		<title>Learning Colonies</title>
		<link>https://hervejeanbaptiste.wordpress.com/2012/10/14/learning-colonies/</link>
					<comments>https://hervejeanbaptiste.wordpress.com/2012/10/14/learning-colonies/#respond</comments>
		
		<dc:creator><![CDATA[Herve Jean-Baptiste]]></dc:creator>
		<pubDate>Mon, 15 Oct 2012 00:48:21 +0000</pubDate>
				<category><![CDATA[Education]]></category>
		<category><![CDATA[Learning]]></category>
		<category><![CDATA[learning technology]]></category>
		<guid isPermaLink="false">http://hervejeanbaptiste.wordpress.com/?p=262</guid>

					<description><![CDATA[I recently came upon the following article. It speaks to a subject I was discussing with friends several weeks ago regarding the changing future of education globally. And specifically, the disruptive impact new technology will have on the traditional four year resident collegiate experience. I believe that in our lifetime we will see the emergence [&#8230;]]]></description>
		
					<wfw:commentRss>https://hervejeanbaptiste.wordpress.com/2012/10/14/learning-colonies/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">262</post-id>
		<media:content url="https://2.gravatar.com/avatar/28a02b0e2c9c1f9df8c39706f796dd6781f043fdfe1c118e7ac35a3bfe93e1dd?s=96&#38;d=https%3A%2F%2F2.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D96" medium="image">
			<media:title type="html">hjeanbaptiste</media:title>
		</media:content>
	</item>
		<item>
		<title>A simple elegant captcha</title>
		<link>https://hervejeanbaptiste.wordpress.com/2012/06/02/228/</link>
					<comments>https://hervejeanbaptiste.wordpress.com/2012/06/02/228/#respond</comments>
		
		<dc:creator><![CDATA[Herve Jean-Baptiste]]></dc:creator>
		<pubDate>Sun, 03 Jun 2012 00:00:04 +0000</pubDate>
				<category><![CDATA[Human Interface Design]]></category>
		<category><![CDATA[Captchas]]></category>
		<guid isPermaLink="false">http://hervejeanbaptiste.wordpress.com/?p=228</guid>

					<description><![CDATA[I recently encountered the below when completing a web form on line. I was struck by its simplicity and elegance. I also found it humorous, though I cannot put my finger on exactly why. But I liked it&#8217;s common sense simplicity.]]></description>
		
					<wfw:commentRss>https://hervejeanbaptiste.wordpress.com/2012/06/02/228/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">228</post-id>
		<media:content url="https://2.gravatar.com/avatar/28a02b0e2c9c1f9df8c39706f796dd6781f043fdfe1c118e7ac35a3bfe93e1dd?s=96&#38;d=https%3A%2F%2F2.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D96" medium="image">
			<media:title type="html">hjeanbaptiste</media:title>
		</media:content>

		<media:content url="https://hervejeanbaptiste.wordpress.com/wp-content/uploads/2012/06/20120602-195953.jpg" medium="image">
			<media:title type="html">20120602-195953.jpg</media:title>
		</media:content>
	</item>
	</channel>
</rss>
