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Comment on Empathy Index: “My” problem versus “Yours” by justy

justy — Sun, 02 Oct 2011 04:39:27 +0000

I’m disappointmented with Netflix and I’ve been a customer pretty much since the beginning.

Comment on Empathy Index: “My” problem versus “Yours” by Anonymous

Anonymous — Sat, 01 Oct 2011 19:29:24 +0000

Very interesting stuff, when put so simply and eloquently it’s amazing that such a successful business could make such a mistake. Great article.

Comment on I love it when a plan comes together. by Antuvane

Antuvane — Thu, 29 Sep 2011 15:15:31 +0000

very true…….

without a good team its hard to complete a ask, but obviously most of the time we wont get a good team members who would coordinate togeather

Comment on Perceived Confidence – it’s not so much what you say but HOW you say it! by Chris Grimes

Chris Grimes — Wed, 28 Sep 2011 05:31:52 +0000

Hi Vignesh

Completely agree! Some adrenalin is entirely necessary to perform at your best – and of course we all get “butterflies” – but the trick is, as my colleague Henry Caplan says at Working Voices, to make sure that your butterflies “fly in formation” (!) and don’t trip you up by the nerves taking over.

Comment on Perceived Confidence – it’s not so much what you say but HOW you say it! by Vignesh

Vignesh — Tue, 27 Sep 2011 14:56:15 +0000

Confidence helps. But don’t you think a small amount of nervousness will bring the best out of a person, rather than being absolutely confident?

Comment on It’s the little things… by Vignesh

Vignesh — Mon, 12 Sep 2011 12:45:49 +0000

Yes I agree to it.

Comment on It’s the little things… by Darren Black

Darren Black — Sun, 11 Sep 2011 13:03:58 +0000

I do think that monopoly businesses can be slightly insulated from the effects of poor communication. But often, as in this case, these organisations rely heavily on public funding from governments and elected officials. And once the public start blaming those elected officials for problems with such monopoly organisations the insulation can soon begin to disappear.

Comment on It’s the little things… by Vignesh

Vignesh — Sat, 10 Sep 2011 06:33:43 +0000

Well said! Its often small things that makes big differences and this is clearly laziness or ignorance on the part of the communicator to communicate effectively. I don’t think he realized the importance of ” Small things making Crucial differences”.

But don’t you think it is bound to happen especially when we enjoy monopoly powers as in this case??

Comment on Fran Lebowitz – Blackberry, iphone,and the sounds of silence! by eleanor chinks

eleanor chinks — Sun, 08 May 2011 18:33:27 +0000

so true!!! as a working person, i must interact w/ people…..it is most annoying when a client interrupts me to catch an email etc….
is the “art of listening” indeed lost???? we must train ourselves to pay attention !!!!!
thank you henry caplan for the heads up …as opposed to the heads down while reading emails ……………………

Comment on Kings Speech -Inspiring message sweeps the Oscars! by eleanor chinks

eleanor chinks — Tue, 15 Mar 2011 22:06:32 +0000

mr. caplan’s analogy is both timely and insightful….familarity with one’s surroundings must surely take “the edge off”….making it easier to address an audience…..

Comment on Kings Speech -Inspiring message sweeps the Oscars! by DR MATTIE CHINKS

DR MATTIE CHINKS — Tue, 15 Mar 2011 21:47:01 +0000

Dear Henry , as a stutterer in my youth I can tell you that you are very correct in your analysis , we need to practice, practice ,and being on site can certainly take the edge off of any anxiety we have re the newness of the place and in some cases the people .regards ,.,.um

Comment on Your Business Card: a Networking Tool; an Expression of You! by Tweets that mention Interpersonal Skills | Communication Skills | Presentation Skills – Your Business Card: a Networking Tool; an Expression of You! » -- Topsy.com

Wed, 09 Feb 2011 13:15:21 +0000

[...] This post was mentioned on Twitter by Lisa Ravenscroft, workingvoices. workingvoices said: New blog post: Your Business Card: a Networking Tool; an Expression of You! http://bit.ly/hLAxiv communicationskills [...]

Comment on The King’s Speech: Voice Coaching to Overcome Your Greatest Fears… by Tweets that mention Interpersonal Skills | Communication Skills | Presentation Skills – The King’s Speech: Voice Coaching to Overcome Your Greatest Fears… » -- Topsy.com

Wed, 09 Feb 2011 12:01:56 +0000

[...] This post was mentioned on Twitter by Chris Grimes, workingvoices. workingvoices said: New blog post: The King's Speech: Voice Coaching to Overcome Your Greatest Fears… http://bit.ly/fIeLPo communicationskills [...]

Comment on It Ain’t Over ‘til it’s Over – Negotiation & Body Language by Tweets that mention Interpersonal Skills | Communication Skills | Presentation Skills – It Ain’t Over ‘til it’s Over – Negotiation & Body Language » -- Topsy.com

Thu, 06 Jan 2011 16:58:13 +0000

[...] This post was mentioned on Twitter by Lisa Ravenscroft. Lisa Ravenscroft said: RT @WorkingVoices: New blog post: It Ain’t Over ‘til it’s Over – Negotiation & Body Language http://bit.ly/eoiWMq [...]