Working Solutions Media Coverage

Working Solutions Hires Terri Maxwell as Senior Vice President Sales and Marketing

Wed, 15 Feb 2012 08:30:00 CST

Global leader in agent and technology solutions for enterprise contact centers hires visionary to lead its sales & marketing operations

Working Solutions CEO Tim Houlne to Speak at Executive Business Summit

Wed, 18 Jan 2012 08:30:00 CST

Houlne Brings over 20 Years of Call Center Industry Leadership Experience to the ExperiPro Conference as a Business Expert

Working Solutions and Astute Solutions Enter Strategic Partnership

Wed, 07 Dec 2011 08:30:00 CST

Combining Award-Winning Hosted Contact Center and Social Media Technologies for Actionable Real-Time Response

Working Solutions Celebrates its 15 Year Anniversary

Thu, 29 Sep 2011 08:40:00 CDT

Milestone Marks Virtual Call Center Community Growth to More Than 100,000 Agents

Trends in the Call Center Market: At-Home Agents, Cloud Applications and Social Media

Mon, 16 May 2011 15:47:00 CST

‘Homeshoring’ Brings Call Centers and Customers Closer

Thu, 12 May 2011 15:25:00 CST

Alcatel-Lucent Genesys 8 Surpasses 1K Cloud/Hosted Deployments

Wed, 11 May 2011 15:47:00 CST

The Time to Act: The Next Step Beyond Social Media Monitoring

Fri, 10 Dec 2010 10:34:00 CST

More Companies Using At-Home Agents for Customer Service Tasks

Fri, 15 Oct 2010 12:00:00 CST

Many Find Relief from Daily Grind by Making Living at Home

Sun, 10 Oct 2010 12:00:00 CST

NBC’s “Outsourced”: Customer Service as Must-See TV

Tue, 5 Oct 2010 12:00:00 CST

Austin American-Statesman, “Up the Ladder"

Tue, 5 Oct 2010 12:00:00 CST

Working Solutions Strengthens Executive Team, Appoints Vice President of Sales and Business Development

Thu, 30 Sep 2010 17:00:00 CST

Customer Service Is Essential Mobile App Component

Wed, 22 Sep 2010 12:00:00 CST

Cash In: 12 Ways to Earn Extra Money Online

Fri, 3 Sep 2010 16:57:00 CST

CNN Radio Show "Everything Internet"

Sat, 28 Aug 2010 10:30:00 CST

Working Solutions and WS iNet was featured on CNN Radio's "Everything Internet" show. George Platt talks about working from home and the technology behind it.

Carry-Ons and Courtesy Need to Co-Exist

Mon, 23 Aug 2010 10:30:00 CST

Flight Attendant’s Outburst Culmination of Pressures within Airline Industry

Fri, 13 Aug 2010 10:30:00 CST

Our CEO, Tim Houlne, was quoted in this New Jersey paper, commenting on the Jet Blue incident.

Air Rage Soars as Airlines Cut Back

Thu, 12 Aug 2010 23:06:00 CST

Our CEO, Tim Houlne, was quoted in this article in the Seattle Times.

‘In-home’ Call Center Agents Could Boost Telco Service Quality

Thu, 15 Jul 2010 15:34:00 CST

Our CEO, Tim Houlne, was recently interviewed for an article in Connected Planet.

Working From Home video

Wed, 26 May 2010 12:30:00 CST

Working Solutions Prepared for Big Growth in 2010

Tue, 26 Jan 2010 15:00:00 CST

Working Solutions, a leader in agent and technology solutions for contact centers, expects significant growth this year

Jason Rodriguez of Working Solutions Appointed President of Dallas SOCAP chapter

Thu, 21 Jan 2010 15:00:00 CST

WS iNet hires Mahmood Akhwand as Vice President of Technology Infrastructure

Wed, 6 Jan 2010 12:30:00 CST

‘Homeshoring’ On Rise in Shaky Economy

Sat, 15 Aug 2009 08:00:00 CST

Working Solutions receives Emerging Partner of the Year Award from Genesys Telecommunications Labs

Mon, 20 Jul 2009 08:00:00 CST

UT Dallas Developing Software That Detects Anger in Caller's Voice

Fri, 10 Jul 2009 08:00:00 CST

Customer Service Software Senses Angry Callers

Thu, 9 Jul 2009 08:00:00 CST

Working Solutions CEO Tim Houlne to speak at Genesys G-Force conference

Mon, 20 Apr 2009 08:00:00 CST

As many companies move toward using home agents, Genesys invites Tim Houlne to educate its users on running a virtual contact center

Work From Home: 7 Companies Hiring Now

Fri, 11 Mar 2009 08:00:00 CST

Working Solutions and the University of Texas at Dallas Announce Joint Research Project

Wed, 25 Feb 2009 08:00:00 CST

Mountain Glacier selects Working Solutions and WS iNet for their hosted call center infrastructure

Wed, 28 Jan 2009 05:00:00 CST

Looking Out 4 You: Work At Home Offers That Work

Thu, 4 Dec 2008 08:00:00 CST

Tough Times Lead More Oregonians To Work At Home

Thu, 20 Nov 2008 08:00:00 CST

Work-At-Home Jobs That Really Work!

Mon, 17 Nov 2008 08:00:00 CST

Legitimate Work From Home Companies

Fri, 14 Nov 2008 08:00:00 CST

Atlanta Job Fair: Big Surprise for 5 Women

Thu, 13 Nov 2008 08:00:00 CST

Working From Home Not a Pipe-dream, Even in Down Economy

Mon, 10 Nov 2008 08:00:00 CST

Aaron K. Exits Radio Disney

Tue, 4 Nov 2008 08:00:00 CST

Aaron K, RADIO DISNEY on-air personality, exits after five years to take over marketing and PR responsibilities at Plano-based Working Solutions

Working Solutions, TELUS Partner To Recruit Canadian Home-Based Agents

Fri, 26 Sep 2008 08:00:00 CST

TELUS Enters Strategic Partnership With Working Solutions

Tue, 23 Sep 2008 08:00:00 CST

Good Opportunities To Work From Home

Thu, 18 Sep 2008 08:00:00 CST

Managing Through The Downturn

Wed, 17 Sep 2008 08:00:00 CST

Working Solutions' CEO Tim Houlne Featured On Wall Street Journal's Online Video

Tory's Tips for Home-Based Opportunities

Fri, 8 Aug 2008 08:00:00 CST

Legitimate Ways to Work From Home

Sun, 3 Aug 2008 08:00:00 CST

Home Sweet Call Center

Fri, 18 Jul 2008 08:00:00 CST

Working Solutions Launches Hosted Technology Company, WS iNet

Tue, 20 May 2008 08:00:00 CST

Future-Proof Your Customer Strategy

Mon, 5 May 2008 08:00:00 CST

Subprime Lessons Hit Home For CEOs In Other Industries

Mon, 25 Feb 2008 08:00:00 CST

Working Solutions Partners With AT&T - A Blend Of Technology And Talent

Fri, 25 Jan 2008 08:00:00 CST

A Blend Of Technology And Talent

Working Solutions To Sponsor No. 49 In Homestead

Wed, 14 Nov 2007 08:00:00 CST

Bringing Work Home: You Can Go Back Home Again

Wed, 7 Nov 2007 08:00:00 CST

Call Centers In Small Towns Can Face Big Problems: To Deal With Attrition, 1-800-Flowers.com Changed Its Approach

Mon, 22 Oct 2007 08:00:00 CST

Businesses Bring The Help Desk Back Home

Mon, 8 Oct 2007 08:00:00 CST

Fast Money Web Extra

Wed, 26 Sep 2007 08:00:00 CST

Single Dad Finds Working Solution

Thu, 14 Jun 2007 08:00:00 CST

Working Solutions Enhances Management of Home-Based Call Center Agents with Transera

Wed, 11 Apr 2007 08:00:00 CST

Working Solutions Earns MVP Award - Press Release

Mon, 19 Mar 2007 08:00:00 CST

Kim Houlne Listed Among The "25 Women In The Spotlight"

Wed, 14 Mar 2007 08:00:00 CST

Kim Houlne: Perfect Balance

Wed, 14 Mar 2007 08:00:00 CST

Handling Calls In-House

Thu, 1 Mar 2007 08:00:00 CST

The Close Make The Man

Mon, 1 Jan 2007 08:00:00 CST

AT&T Selected By Working Solutions To Keep Remote Agents Connected

Thu, 21 Dec 2006 08:00:00 CST

Evaluating the Home Agent Model

Wed, 1 Nov 2006 08:00:00 CST

7 Strategies for Partnering With Outsourcers

Thu, 1 Jun 2006 08:00:00 CST

A Man's Home Is His Call Centre

Thu, 4 May 2006 08:00:00 CST

What's Driving the Home Agent Explosion

Sat, 1 Apr 2006 08:00:00 CST

Phoning From Home

Thu, 9 Mar 2006 08:00:00 CST

Agents OnDemand™ - No Buildings ... No Fear

Wed, 1 Mar 2006 08:00:00 CST

Down-Home Service Soars

Wed, 1 Feb 2006 08:00:00 CST

Working Solutions Offering New Homeshoring Options

Wed, 18 Jan 2006 08:00:00 CST

Fatigue can threaten offshore benefits

Thu, 1 Dec 2005 08:00:00 CST

Working Solutions names John Lymberopoulos, Executive Director of Sales

Mon, 25 Jul 2005 08:00:00 CST

Work At Home Moms Fill Bill

Tue, 19 Jul 2005 08:00:00 CST

Home Work Shift

Tue, 21 Jun 2005 08:00:00 CST

Home Based Call Center Agents Assist Chronically Ill

Tue, 14 Jun 2005 08:00:00 CST

Telemarketing Goes Home

Thu, 26 May 2005 08:00:00 CST

Fox News Reports Growing Trend - Home Work

Thu, 26 May 2005 08:00:00 CST

Call Center Agents... Without The Call Centers

Sat, 7 May 2005 08:00:00 CST

Some Call Centers Decide There's No Place Like Home

Wed, 4 May 2005 08:00:00 CST

Home Instinct

Wed, 6 Apr 2005 08:00:00 CST

'Home-shoring' A Hot Trend For U.S. firms

Thu, 10 Mar 2005 08:00:00 CST

With Call Centers, Consumer Products Companies Phone Home

Thu, 3 Mar 2005 08:00:00 CST

Home Is Where Source Is For US Firms

Sun, 20 Feb 2005 08:00:00 CST

Need Customer Service? Just Call Home

Sat, 19 Feb 2005 08:00:00 CST

Home-Based Agents Offer Alternative to Offshore

Mon, 31 Jan 2005 08:00:00 CST

Home Shoring Is Gaining Attention

Thu, 30 Dec 2004 08:00:00 CST

Home Is Where The Call Center Is

Tue, 28 Dec 2004 08:00:00 CST

Companies Turn To Home-Shoring To Boost Call Center Productivity While Reducing Costs

Tue, 21 Dec 2004 08:00:00 CST

Dr. Phil Enlists Working Solutions For "Suddenly Single" Segment

Tue, 5 Oct 2004 08:00:00 CST

Siebel CRM OnDemand Adoption Accelerates Worldwide

Tue, 5 Oct 2004 08:00:00 CST

Working Solutions Hires Billy West As New Director Of Information Technology

Wed, 29 Sep 2004 08:00:00 CST

Off-Site Workers Are Right At Home

Sat, 11 Sep 2004 08:00:00 CST

Working Solutions Uses Siebel's CRM Solution

Thu, 19 Aug 2004 08:00:00 CST

Working Solutions Uses Siebel Systems' Hosted Solutions to Deliver Superior Customer Service

Thu, 19 Aug 2004 08:00:00 CST

Siebel Contact OnDemand Enables Customer Service Organization to Decrease Employee Turnover and Training Costs

Technology Helps Cut Churn

Thu, 22 Jul 2004 08:00:00 CST

Calling Home Agents

Mon, 3 May 2004 08:00:00 CST

Call Center Alternative Gains Popularity As Outsourcing Criticism Grows

Fri, 9 Apr 2004 08:00:00 CST

CNN's Lou Dobbs Features Working Solutions

Mon, 29 Mar 2004 08:00:00 CST

Plano Company Works To Bring Calls Onshore

Mon, 29 Mar 2004 08:00:00 CST

Call Center Operators Sending Work Home

Sun, 15 Feb 2004 08:00:00 CST

Advice For Virtual Call Centers

Mon, 9 Feb 2004 08:00:00 CST

Working Solutions' Agents On-Demand™ Assists With The Unexpected

Sun, 1 Feb 2004 08:00:00 CST

Good Times For Virtual Call Centers, Part 2

Mon, 18 Aug 2003 08:00:00 CST

Good Times For Virtual Call Centers

Mon, 11 Aug 2003 08:00:00 CST

Out Of Center Call Center

Thu, 1 May 2003 08:00:00 CST

Behind The Curtain

Wed, 5 Mar 2003 08:00:00 CST

Virtual Call Centers Fight To Keep Jobs In The U.S.

Mon, 24 Feb 2003 08:00:00 CST

Telework Set To Transform Call Centers

Mon, 3 Feb 2003 08:00:00 CST

Working Solutions Co-Sponsors Call Center Demo And Conference Show

Mon, 27 Jan 2003 08:00:00 CST

Sprint Teams With Working Solutions In Multiyear Deal

Tue, 5 Nov 2002 08:00:00 CST

Working Solutions Selects Sprint to Connect World's Largest "Virtual Call Center"

Tue, 29 Oct 2002 08:00:00 CST

Remote Agents: A New Force For The Call Center

Tue, 8 Oct 2002 08:00:00 CST