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		<title>Human judgement first: Xero and Anthropic on the future of work</title>
		<link>https://blog.xero.com/news-events/xero-anthropic-ai-future-of-work/</link>
		
		<dc:creator><![CDATA[James Bergin]]></dc:creator>
		<pubDate>Tue, 22 Sep 2026 14:44:01 +0000</pubDate>
				<category><![CDATA[News & Events]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[Business trends]]></category>
		<category><![CDATA[Xerocon]]></category>
		<guid isPermaLink="false">https://blog.xero.com/?p=40271</guid>

					<description><![CDATA[<p>I spend most of my time looking beyond the traditional planning horizon, researching emerging technologies and exploring what they might mean for people years down the line. But, with AI, capabilities are already arriving...</p>
<p>The post <a href="https://blog.xero.com/news-events/xero-anthropic-ai-future-of-work/">Human judgement first: Xero and Anthropic on the future of work</a> appeared first on <a href="https://blog.xero.com">Xero Blog</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">I spend most of my time looking beyond the traditional planning horizon, researching emerging technologies and exploring what they might mean for people years down the line. But, with AI, capabilities are already arriving faster than most organisations can absorb them. So, the question becomes how we make deliberate choices about what comes next.<br><br>When Lina Ochman (Head of US SMB, Anthropic) and I took the stage at <a href="https://blog.xero.com/product-updates/xerocon-denver-2026-agentic-workflows-ai-era/">Xerocon US,</a> our goal wasn’t just to talk about what AI models can do today, but to address what must be true for AI to really unlock the future for <em>people</em> in business, their advisors and communities. For me, that comes down to three things: the context models work from, the conditions that keep them in bounds, and a system of agreed truth.</p>



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<h2 class="wp-block-heading"><strong>Context makes capability useful</strong></h2>



<p class="wp-block-paragraph">I describe our collective task as taking the raw AI <em>capability</em> on offer, including from foundation model providers like Anthropic, and refining it into genuine business <em>utility</em>. That refinement is driven by context – the workflows and processes behind the business, the financial data that courses through them, and the human judgement that sits on top of the numbers. Accountants and bookkeepers have always been experts in capturing and refining this context, which is just one of the reasons why the profession matters more now than ever.<br><br>Sure, AI can assemble and analyse data at speed, but it still needs a reliable foundation. For twenty years, Xero has built a platform where advisors and small businesses collaborate on financial context, permissions and workflows. Now, this gives AI capabilities a reliable system of agreed truth, grounded in real human collaboration and rich financial context, so models can execute routine work accurately while advisors and business owners remain in complete control of the decisions that follow. Capability → Utility. As an example of this in action, since launching our integration with Claude, thousands of customers have put this to work in their business context, daily.</p>



<h2 class="wp-block-heading"><strong>The harness and keeping humans in the lead</strong></h2>



<p class="wp-block-paragraph">In AI terminology, a ‘harness’ is everything surrounding the model that controls how it interacts with its environment: the context it accesses, the permissions it inherits, the boundaries it holds, and the deliberate pause points where it requests human validation. Those conditions become increasingly important as we ask AI to help with more tasks. For example: there are AI capabilities that can help reconcile, forecast, rank and draft, but they must stop before committing consequential actions, keeping people in control of the outcomes.<br><br><a href="https://www.media.mit.edu/publications/your-brain-on-chatgpt/">Research into cognitive offloading</a> led me to a shorthand principle that I keep coming back to: “brain first, AI second.” People need to supply the intent, context and the purpose up front, while AI capabilities need to be deployed within those parameters and specified guardrails, making human judgement the starting point.</p>



<p class="wp-block-paragraph">Because the reality is that accountability doesn’t move. For accountants and bookkeepers, this isn’t news: reviewing and standing behind the work product has always been the professional standard. So, having a reliable harness to help with focusing AI capability into utility has to be in aid of enhancing and supporting that core accountability.<br></p>



<figure class="wp-block-pullquote"><blockquote><p>&#8220;Responsibility is layered, and each layer holds its own weight. And there are three layers to that responsibility. It&#8217;s Anthropic, it&#8217;s the platform layer – so like Xero through the MCP – and it&#8217;s also the human layer.” </p><cite>— Lina Ochman, Head of US SMB, Anthropic (at Xerocon US)</cite></blockquote></figure>



<h2 class="wp-block-heading"><strong>Scaling governance so small businesses don’t have to</strong></h2>



<p class="wp-block-paragraph">Broader AI adoption can’t depend on every small business owner figuring out how to set guardrails, build governance and manage model safety on their own. Nobody started a (non-AI consultancy) small business to become an AI governance expert – well, not any that I’ve met yet!<br><br>That’s why the harness matters, and matters at scale. For our part, the five million small businesses and advisors who trust Xero with their financial records today – and the many more we aim to support as we grow – are relying on us to build and maintain the best possible harness. As model capabilities continue to expand, we know that the ability to manage permissions, context, safety research and workflow integration have to scale with them. And alignment between the organisations building these foundations is one of the things that makes that possible.</p>



<figure class="wp-block-pullquote"><blockquote><p>&#8220;Oversight is one of the areas where the human value will concentrate as agents are being more adopted. We become managers of agents. So the doing that we have to do will compress, but the judgement will appreciate.&#8221; </p><cite>— Lina Ochman, Head of US SMB, Anthropic (at Xerocon US)</cite></blockquote></figure>



<h2 class="wp-block-heading"><strong>Shaping the trajectory together</strong></h2>



<p class="wp-block-paragraph">AI capabilities are already being embedded in how people work, and creating opportunities larger than any single model, product, platform or company. We think that reliably capturing and leveraging those opportunities requires the ecosystem to align around the needs of small businesses and their advisors; our partnership with Anthropic is one step in that direction.<br><br>By focusing on the context, keeping the harness in place and holding to a system of agreed truth, we&#8217;re working to shape a future where human judgement leads and AI serves people, their advisors and their communities in realising the business future they prefer.</p>
<p>The post <a href="https://blog.xero.com/news-events/xero-anthropic-ai-future-of-work/">Human judgement first: Xero and Anthropic on the future of work</a> appeared first on <a href="https://blog.xero.com">Xero Blog</a>.</p>
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			</item>
		<item>
		<title>Files is now called Documents: a new name for where Smart Document Capture lives</title>
		<link>https://blog.xero.com/product-updates/files-now-called-documents/</link>
		
		<dc:creator><![CDATA[Xero]]></dc:creator>
		<pubDate>Fri, 18 Sep 2026 01:56:34 +0000</pubDate>
				<category><![CDATA[Product Updates]]></category>
		<guid isPermaLink="false">https://blog.xero.com/?p=40285</guid>

					<description><![CDATA[<p>As Xero evolves Files into an easier way to get data into Xero, we&#8217;re renaming it Documents. We’ve improved and expanded its capabilities. Now called Documents and powered by JAX,&#160; its Smart Document Capture...</p>
<p>The post <a href="https://blog.xero.com/product-updates/files-now-called-documents/">Files is now called Documents: a new name for where Smart Document Capture lives</a> appeared first on <a href="https://blog.xero.com">Xero Blog</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">As Xero evolves Files into an easier way to get data into Xero, we&#8217;re renaming it Documents.</p>



<p class="wp-block-paragraph">We’ve improved and expanded its capabilities. Now called Documents and powered by JAX,&nbsp; its Smart Document Capture capability automatically captures and extracts data, matches documents to transactions, and learns your patterns over time. Upload, email, or snap a photo of a receipt or bill, and Xero automatically creates the transaction for you &#8211; for more accurate, up-to-date bookkeeping.</p>



<h2 class="wp-block-heading"><strong>Here&#8217;s what&#8217;s changing</strong></h2>



<figure class="wp-block-image size-large"><img fetchpriority="high" decoding="async" width="1024" height="512" src="https://blog.xero.com/wp-content/uploads/2026/09/Documents-1-1024x512.jpg" alt="" class="wp-image-40320" srcset="https://blog.xero.com/wp-content/uploads/2026/09/Documents-1-1024x512.jpg 1024w, https://blog.xero.com/wp-content/uploads/2026/09/Documents-1-300x150.jpg 300w, https://blog.xero.com/wp-content/uploads/2026/09/Documents-1-768x384.jpg 768w, https://blog.xero.com/wp-content/uploads/2026/09/Documents-1-1536x768.jpg 1536w, https://blog.xero.com/wp-content/uploads/2026/09/Documents-1-2048x1024.jpg 2048w, https://blog.xero.com/wp-content/uploads/2026/09/Documents-1-640x320.jpg 640w, https://blog.xero.com/wp-content/uploads/2026/09/Documents-1-900x450.jpg 900w, https://blog.xero.com/wp-content/uploads/2026/09/Documents-1-400x200.jpg 400w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure>



<p class="wp-block-paragraph">Documents is moving from the Organisation name menu to the Accounting menu, alongside your other accounting tools. Your existing documents won’t be affected, and the way you work with them will remain the same. The new location brings Documents closer to the accounting workflows it supports, making it easier to capture and extract information and match it to transactions while managing your books.<br></p>



<figure class="wp-block-pullquote"><blockquote><p><em>&#8220;Keeping up with my accounts in a very easy to use, user friendly way which means financial reports (tax returns etc) are no longer a headache. I&#8217;m more confident that they&#8217;re correct too.&#8221;</em></p><cite>-Jeremy Edwards, Edwards Consultancy (Services) Ltd</cite></blockquote></figure>



<h2 class="wp-block-heading"><strong>What&#8217;s new in Smart Document Capture</strong></h2>



<p class="wp-block-paragraph">With Smart Document Capture in Documents, you can already capture and extract information from documents, match them to existing transactions or create new ones- with less manual data entry. Based on what we’ve heard directly from you, we’ve focused the latest improvements on supporting more document types, reducing manual steps and giving you greater control:</p>



<ul class="wp-block-list">
<li><strong>Automatic tax extraction</strong> pulls your local tax rate straight from your uploaded documents.</li>



<li><strong>Credit note support</strong> from extraction through to transaction creation means when you upload a credit note, the system extracts the data and can draft the transaction for you. </li>



<li><strong>Auto-matching documents</strong> to transactions attaches your uploaded documents to an already existing transaction &#8211; and you can toggle it on or off, at any time. </li>



<li><strong>User permissions</strong> lets you give team members upload and view-only access to uploaded documents, without seeing other financial data that’s been uploaded by others. </li>



<li><strong>Attachment deletion alerts</strong> notifies you if you try to delete a document linked to a transaction. You’ll see an alert before it can be removed, helping prevent accidental deletion.</li>
</ul>



<figure class="wp-block-pullquote"><blockquote><p><em>&#8220;Smart Document Capture has made processing supplier invoices much faster. Instead of manually entering details such as the supplier name, invoice date, and amount, Xero automatically extracts the information from the uploaded document, saving time and reducing data entry errors.&#8221;</em></p><cite>-Helen Hargeaves, Rackets Cubed</cite></blockquote></figure>



<h2 class="wp-block-heading"><strong>What&#8217;s next for Documents, based on your feedback</strong></h2>



<p class="wp-block-paragraph">Your feedback &#8211; from customer research, surveys and conversations &#8211; is shaping what comes next. </p>



<p class="wp-block-paragraph">We heard from you that subfolders, search and filtering play an important role in how you organise and find documents. We’re partnering with you, our community, to redesign these experiences in Documents, using your feedback to shape solutions that better support the way you work. We&#8217;ll share more on this soon.</p>



<p class="wp-block-paragraph">Alongside this work, we’re also planning to deliver further capabilities in the coming months, including:</p>



<ul class="wp-block-list">
<li><strong>Supplier rules</strong> &#8211; recurring suppliers are recognised and propose matches automatically, so you&#8217;re not deciding the same thing twice.</li>



<li><strong>Bespoke email address </strong>&#8211; forward documents to a custom email address in Xero.</li>



<li><strong>Tax Number validation (UK &amp; AU only)</strong> &#8211; Extract and validate tax numbers, catching errors before they land in your records.</li>
</ul>



<p class="wp-block-paragraph">Looking further ahead you’ll also be able to create bills straight into an awaiting approval or awaiting payment state and extract details from Bank Statements. We&#8217;re also adding notes and item codes to documents so your inventory updates as you go.</p>



<p class="wp-block-paragraph">Smart Document Capture learns your patterns, extracts more accurately over time, and and helps keep your records organised and up to date. But you stay in control &#8211; every extraction, every match, every decision is still yours to review and approve.</p>



<h2 class="wp-block-heading"><strong>Try it out for yourself</strong></h2>



<p class="wp-block-paragraph"><a href="https://login.xero.com/">Log in</a> and upload your first document to see it in action, or register for a webinar to learn more about Smart Document Capture.</p>



<p class="wp-block-paragraph"><a href="https://learning.central.xero.com/student/activity/5106">ANZ</a></p>



<p class="wp-block-paragraph"><a href="https://learning.central.xero.com/student/page/5109-accountable-intelligence-get-started-work-smarter-with-xero-s-ai-tools-uk-emea">UK/EMEA</a></p>



<p class="wp-block-paragraph"><a href="https://learning.central.xero.com/student/page/5162-accountable-intelligence-get-started-work-smarter-with-xero-s-ai-tools-us-ca">US/CA</a> </p>



<p class="wp-block-paragraph"><a href="https://learning.central.xero.com/student/page/5117-accountable-intelligence-get-started-work-smarter-with-xero-s-ai-tools-asia">Asia</a><br><br></p>
<p>The post <a href="https://blog.xero.com/product-updates/files-now-called-documents/">Files is now called Documents: a new name for where Smart Document Capture lives</a> appeared first on <a href="https://blog.xero.com">Xero Blog</a>.</p>
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		<item>
		<title>Xero Wherever You Work: Real-Time Financial Intelligence in Claude for Small Business and ChatGPT</title>
		<link>https://blog.xero.com/product-updates/claude-for-small-business-chatgpt-ai-integrations-launch/</link>
		
		<dc:creator><![CDATA[Diya Jolly]]></dc:creator>
		<pubDate>Tue, 15 Sep 2026 16:30:02 +0000</pubDate>
				<category><![CDATA[Product Updates]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[JAX]]></category>
		<category><![CDATA[Partnerships]]></category>
		<guid isPermaLink="false">https://blog.xero.com/?p=40269</guid>

					<description><![CDATA[<p>Small business owners and their advisors shouldn&#8217;t have to navigate a complex web of tools and workflows to manage their finances. What they do need is a trusted, real-time view of their financial data...</p>
<p>The post <a href="https://blog.xero.com/product-updates/claude-for-small-business-chatgpt-ai-integrations-launch/">Xero Wherever You Work: Real-Time Financial Intelligence in Claude for Small Business and ChatGPT</a> appeared first on <a href="https://blog.xero.com">Xero Blog</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">Small business owners and their advisors shouldn&#8217;t have to navigate a complex web of tools and workflows to manage their finances. What they do need is a trusted, real-time view of their financial data and the power to act on that information without constantly jumping between apps and systems.&nbsp;</p>



<p class="wp-block-paragraph">At Xero, we are committed to helping our 5 million customers bring their live financial data into the tools they already use every day, making it easier to turn financial insights into confident decisions.</p>



<h2 class="wp-block-heading"><strong>Meeting Customers Where They Work</strong></h2>



<p class="wp-block-paragraph">That is why today we are expanding our partnership with Anthropic with the release of their <a href="https://claude.com/blog/claude-for-small-business-launches-new-workflows-integrations-and-training-programs">new <em>Claude for Small Business</em> workflows and integrations</a>. Additionally, our new <a href="https://chatgpt.com/plugins/plugin_asdk_app_6a7ee05cee1881918dbfaba26fb555e1?q=xer">Xero plugin in OpenAI’s ChatGPT</a> is now live. These developments build on <a href="https://blog.xero.com/news-events/claude-ai-global-launch-integration/">Xero’s AI integrations with Claude </a>(launched in May) and our growing <a href="https://blog.xero.com/product-updates/xero-microsoft-365-integration/">connections across Microsoft 365 apps</a> which will soon include Excel, Word, PowerPoint, and Copilot Cowork.  </p>



<p class="wp-block-paragraph">Our latest integrations enable small businesses and their advisors to access their financial information across the tools they work in every day, with Xero as the trusted financial operating system at the centre. Every answer is built on live Xero data rather than an export, so everyone is working with the current numbers, and the review step and final judgement stay with the accountant and the business owner. </p>



<p class="wp-block-paragraph">Accountants and bookkeepers can use these integrations today, working in one client organisation at a time with the same live Xero data and the same supported workflows their clients have. Month-end preparation, recurring reports, and a cash flow snapshot become a first pass to review rather than a blank page, whether that first pass is run by the business owner or by the advisor working in the client&#8217;s file. Coming soon, advisors will also be able to move between a practice&#8217;s client organisations without reconnecting each time.</p>



<h2 class="wp-block-heading"><strong>Xero and </strong><strong><em>Claude for Small Business</em></strong></h2>



<p class="wp-block-paragraph">Through Xero’s new integration with <a href="https://claude.com/solutions/small-business"><em>Claude for Small Business</em></a>, Claude can now retrieve supported Xero data, work through defined calculations and workflow steps, and return clean information ready for review by accountants, bookkeepers, and small business owners. </p>



<p class="wp-block-paragraph">While the <a href="https://www.xero.com/ai-in-accounting/claude/">Xero connector in Claude</a> gives small businesses and their advisors answers to financial questions based on live Xero data, Xero in <em>Claude for Small Business </em>helps them prepare a first pass at the work behind those questions so they can  validate results, apply their unique expertise and judgement, and make the final decision on what happens next. </p>



<p class="wp-block-paragraph">Xero will support <em>Claude for Small Business</em> financial workflows like business pulse, overdue invoice chasing, cash flow snapshot, AP preparation, month-end preparation, and recurring reports or briefs.&nbsp;</p>



<p class="wp-block-paragraph">Customers can register <a href="https://xero.zoom.us/webinar/register/WN_c_4fE7BGRGi35kiIK1OwCA">here</a> for a webinar co-hosted by Xero and Anthropic on October 27, 2026, where they will learn more about how Xero works in <em>Claude for Small Business</em>.</p>



<h2 class="wp-block-heading"><strong>Xero in ChatGPT</strong></h2>



<p class="wp-block-paragraph">First announced at <a href="https://blog.xero.com/product-updates/xerocon-denver-2026-agentic-workflows-ai-era/">Xerocon US</a>, the new Xero plugin in OpenAI’s ChatGPT is <a href="https://chatgpt.com/plugins/plugin_asdk_app_6a7ee05cee1881918dbfaba26fb555e1?q=xer">now live</a>. This integration, powered by <a href="https://www.xero.com/us/ai-in-accounting/jax/">JAX</a>, enables small businesses,&nbsp; accountants and bookkeepers to use their Xero data throughout ChatGPT, including Chat, Work, and Codex.</p>



<p class="wp-block-paragraph">Customers can ask questions, get financial insights, and build their own workflows directly in ChatGPT using real-time Xero data across profit &amp; loss, balance sheet, invoices and bills, and more. With every interaction connecting back to Xero, small businesses and accountants can review the first pass at the work, apply their judgement, and have proactive conversations about their business’s finances before making final decisions.</p>



<h2 class="wp-block-heading"><strong>Xero&#8217;s commitment to Accountable Intelligence</strong></h2>



<p class="wp-block-paragraph">Xero’s AI innovation is grounded in <a href="https://blog.xero.com/news-events/accountable-intelligence-ai-jax/?utm_source=pressrelease&amp;utm_medium=press%20release&amp;utm_campaign=xero-force">Accountable Intelligence</a> and powered by the <a href="https://blog.xero.com/news-events/xero-os-ai-native-operating-system/">Xero OS.</a> This AI-native operating system connects layers of data and applies decades of deep domain context to provide the critical harness – the governance, controls, and permissions built on decades of financial data and expertise – that enables Xero to deliver AI businesses can trust.</p>



<p class="wp-block-paragraph">While AI can make financial information easier to access, its value depends on current, clean books from accountants and bookkeepers — and it’s the advisor who interprets and advises on that information.</p>



<p class="wp-block-paragraph">Live Xero data directly in these AI productivity suites helps give small businesses and accountants a stronger foundation for the tasks and conversations that matter: interpreting the numbers, shaping the reports, applying their judgement, and advising their clients on what to do next. These integrations meet Xero customers where they are, with data they trust, in tools they love.&nbsp;&nbsp;</p>



<p class="wp-block-paragraph"></p>
<p>The post <a href="https://blog.xero.com/product-updates/claude-for-small-business-chatgpt-ai-integrations-launch/">Xero Wherever You Work: Real-Time Financial Intelligence in Claude for Small Business and ChatGPT</a> appeared first on <a href="https://blog.xero.com">Xero Blog</a>.</p>
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		<title>Here’s why you should join us for UK Roadshow 2026</title>
		<link>https://blog.xero.com/news-events/uk-roadshow-2026/</link>
		
		<dc:creator><![CDATA[Kate Hayward]]></dc:creator>
		<pubDate>Thu, 10 Sep 2026 08:30:00 +0000</pubDate>
				<category><![CDATA[News & Events]]></category>
		<category><![CDATA[Xero Roadshow]]></category>
		<guid isPermaLink="false">https://blog.xero.com/?p=40214</guid>

					<description><![CDATA[<p>Bringing our community together Xerocon London was a big event. Big announcements, big ideas and a chance to catch-up with other practices. But the past week has shown how important it is for us...</p>
<p>The post <a href="https://blog.xero.com/news-events/uk-roadshow-2026/">Here&#8217;s why you should join us for UK Roadshow 2026</a> appeared first on <a href="https://blog.xero.com">Xero Blog</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<h2 class="wp-block-heading"><strong>Bringing our community together</strong></h2>



<p class="wp-block-paragraph">Xerocon London was a big event. Big announcements, big ideas and a chance to catch-up with other practices. But <a href="https://blog.xero.com/uk/accountants-bookkeepers/to-our-accountant-and-bookkeeper-community/">the past week </a>has shown how important it is for us to listen, learn and work closely with this community. There is a lot of change happening at the moment and we want to navigate that with you.&nbsp;</p>



<p class="wp-block-paragraph">So this Autumn, we’re bringing our Xero Roadshow to six cities near you. We’ll be sharing industry insights from our leadership and product teams, the latest product updates, plus practical tips to help you turn insights into action for your firm.&nbsp;</p>



<p class="wp-block-paragraph">But most importantly it’s an opportunity to talk to your local community and the Xero team in person. And for us to hear directly from you.&nbsp;</p>



<h2 class="wp-block-heading"><strong>Where we&#8217;re headed</strong></h2>



<p class="wp-block-paragraph">Free <a href="https://www.xero.com/uk/events/roadshow-uk-2026/">registration</a> is now open:</p>



<ul class="wp-block-list">
<li>Bristol: Wednesday 14 October, Aerospace Bristol</li>



<li>Birmingham: Thursday 22 October, The VOX</li>



<li>Exeter: Tuesday 20 October, Westpoint </li>



<li>Edinburgh: Tuesday 27 October, EICC</li>



<li>Manchester: Wednesday 4 November, New Century</li>



<li>London: Tuesday 10 November, Tobacco Dock</li>
</ul>



<p class="wp-block-paragraph"><a href="https://www.xero.com/uk/events/roadshow-uk-2026/">Learn more and register for Xero UK Roadshow 2026 here</a>.&nbsp;</p>



<h2 class="wp-block-heading"><strong>What’s on the agenda</strong></h2>



<p class="wp-block-paragraph">You’ll hear from Xero’s leadership team on what’s happening in the industry, our product leaders on the latest developments at Xero, plus speakers who will give you practical demos and tips for using Xero.&nbsp;</p>



<p class="wp-block-paragraph">So whether you’re a seasoned Xero user or new to the platform, you’ll be able to watch the main-stage opening and then choose from a number of afternoon breakout sessions that best reflect your interests. Things will kick-off at 10am and wrap at 4.30pm, check out the <a href="https://www.xero.com/uk/events/roadshow-uk-2026/#agenda-overview">agenda here</a>.</p>



<p class="wp-block-paragraph">It’s also a great opportunity to connect with other firms and leading app partners from the Xero community. There is no better way to learn than talking to other businesses who are on a similar journey. Plus, we’ll have lots of food, and of course, coffee throughout the day for you to enjoy while you catch-up with people.</p>



<h2 class="wp-block-heading"><strong>Why building a future-ready practice matters</strong></h2>



<p class="wp-block-paragraph">Our recent Modern Practice Playbook shows that a combination of embedding technology into daily workflows, sharpening practice management and freeing up time for higher-value work, is linked with converting revenue more efficiently for UK accounting and bookkeeping practices.</p>



<p class="wp-block-paragraph">We want to help you harness that opportunity, whether that’s more time for advisory, building deeper client relationships, growing your firm or learning about new tools. The modern practice is one where clean data powers better insight, which powers deeper client relationships, with the human firmly at the helm.</p>



<h2 class="wp-block-heading"><strong>How to join us</strong></h2>



<p class="wp-block-paragraph">Pick the city that works for you, register for free, and bring along a colleague (or two) so you can take the learnings back to your firm. We can’t wait to see you there. <a href="https://www.xero.com/uk/events/roadshow-uk-2026/"><strong>Learn more and register for Xero Roadshow UK 2026</strong></a></p>



<p class="wp-block-paragraph"><em>*Dates, venues and content are subject to change. Check the event page for the latest information and registration links.</em></p>
<p>The post <a href="https://blog.xero.com/news-events/uk-roadshow-2026/">Here&#8217;s why you should join us for UK Roadshow 2026</a> appeared first on <a href="https://blog.xero.com">Xero Blog</a>.</p>
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		<title>Ready to vibecode? Put the ‘Rise of the Builder’ era into practice in Melbourne</title>
		<link>https://blog.xero.com/news-events/rise-of-the-builder-day-melbourne/</link>
		
		<dc:creator><![CDATA[Xero]]></dc:creator>
		<pubDate>Wed, 09 Sep 2026 11:51:15 +0000</pubDate>
				<category><![CDATA[News & Events]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[Practice Management]]></category>
		<category><![CDATA[Product News]]></category>
		<guid isPermaLink="false">https://blog.xero.com/?p=40248</guid>

					<description><![CDATA[<p>Recently, we shared how a new wave of advisors and business owners are taking customisation into their own hands using AI tools, Xero’s MCP Server, Lovable integrations, and XeroForce to build custom workflows without...</p>
<p>The post <a href="https://blog.xero.com/news-events/rise-of-the-builder-day-melbourne/">Ready to vibecode? Put the ‘Rise of the Builder’ era into practice in Melbourne</a> appeared first on <a href="https://blog.xero.com">Xero Blog</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">Recently, <a href="https://blog.xero.com/product-updates/rise-of-the-builders-custom-apps-ai/?utm_source=xeroblog&amp;utm_medium=event&amp;utm_campaign=rise-of-the-builder-melb&amp;utm_content=rise-of-the-builder-melb">we shared</a> how a new wave of advisors and business owners are taking customisation into their own hands using AI tools, Xero’s MCP Server, Lovable integrations, and XeroForce to build custom workflows without writing traditional code.</p>



<p class="wp-block-paragraph">Whether you’re running a practice or managing a growing business, the opportunity is the same:<strong> </strong>you can now build bespoke solutions on top of Xero tailored precisely to how you work.</p>



<p class="wp-block-paragraph">Now, we’re taking that movement off the screen and into the real world.</p>



<p class="wp-block-paragraph">We’re excited to invite <strong>both small business owners and advisors </strong>to <strong>Rise of the Builder Day</strong>, a hands-on workshop and building day at the Xero Melbourne Office on <strong>Saturday, 17 October</strong>.&nbsp;</p>



<div class="wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex">
<div class="wp-block-button"><a class="wp-block-button__link has-light-color has-brand-colour-1-background-color has-text-color has-background has-link-color wp-element-button" href="https://docs.google.com/forms/d/e/1FAIpQLSdQjceQigc3zW9ZgdBohnnCQX76AZnodM8Tc2RH57RFSon1IQ/viewform"><strong>Register to attend</strong></a></div>
</div>



<h2 class="wp-block-heading"><strong>From reading about AI to building with It</strong></h2>



<p class="wp-block-paragraph">If you’ve read about how small businesses are automating daily admin or how practices are building custom tools to review client files, this event is your opportunity to do the exact same thing for your organisation with direct support from Xero’s product, platform, and engineering teams.&nbsp;</p>



<p class="wp-block-paragraph">Whether you want to build a tool for your firm or a custom solution for your small business, here’s what we’ll be diving into:</p>



<ul class="wp-block-list">
<li><strong>The vibecoding workshop:</strong> Learn how to describe your workflow in plain English and use AI frameworks (including Claude skills, Lovable integrations, and Xero Builder Tools) to build working apps, agents, and workflows.&nbsp;</li>



<li><strong>Hands-on building time:</strong> Spend dedicated hours tackling a real inefficiency or bottleneck in your business or practice alongside peers, with technical mentors by your side.&nbsp;</li>



<li><strong>Exclusive tool access:</strong> Get active, hands-on experience testing new Xero platform tools and integrations designed specifically for builders like you.</li>



<li><strong>Show &amp; tell + networking:</strong> Showcase what you built, gather inspiration from fellow business owners and advisors, and connect over drinks at our end-of-day happy hour.&nbsp;</li>
</ul>



<h2 class="wp-block-heading"><strong>Event details</strong></h2>



<ul class="wp-block-list">
<li><strong>Cost: </strong>Free (registration required)</li>



<li><strong>Date:</strong> Saturday, 17 October 2026</li>



<li><strong>Time: </strong>9:00 AM – 6:00 PM (includes morning registration, workshops, build time, demos, and happy hour)</li>



<li><strong>Location:</strong> Xero Melbourne Office (Level 3, 260 Burwood Road, Hawthorn, Melbourne)</li>



<li><strong>Who should attend</strong><strong>:</strong> Xero small business customers, and accounting and bookkeeping partners. No prior technical or coding experience is needed,&nbsp; whether you&#8217;re a complete beginner or tech-curious, our mentors will guide you step-by-step.</li>



<li><strong>Catering</strong><strong>:</strong> Morning refreshments, lunch, and happy hour drinks and nibbles provided.&nbsp;</li>
</ul>



<h2 class="wp-block-heading"><strong>Agenda overview</strong></h2>



<ul class="wp-block-list">
<li><strong>9:00 AM:</strong> Doors open and registration</li>



<li><strong>9:30 AM – 11:00 AM:</strong> Welcome, tools and resources overview, and the Vibecoding Workshop</li>



<li><strong>11:00 AM – 3:30 PM:</strong> Dedicated hands-on building session (Catered lunch served at 12:30 PM)</li>



<li><strong>3:30 PM – 5:00 PM:</strong> Show &amp; tell presentations</li>



<li><strong>5:00 PM – 6:00 PM:</strong> Happy hour drinks, appetizers, and networking&nbsp;</li>
</ul>



<p class="wp-block-paragraph">Spots are limited to ensure everyone gets hands-on support from our technical mentors. Reserve your space today and build the exact tools your organisation needs.&nbsp;</p>



<div class="wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex">
<div class="wp-block-button"><a class="wp-block-button__link has-light-color has-brand-colour-1-background-color has-text-color has-background has-link-color wp-element-button" href="https://docs.google.com/forms/d/e/1FAIpQLSdQjceQigc3zW9ZgdBohnnCQX76AZnodM8Tc2RH57RFSon1IQ/viewform"><strong>Reserve your spot now</strong></a></div>
</div>
<p>The post <a href="https://blog.xero.com/news-events/rise-of-the-builder-day-melbourne/">Ready to vibecode? Put the ‘Rise of the Builder’ era into practice in Melbourne</a> appeared first on <a href="https://blog.xero.com">Xero Blog</a>.</p>
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		<title>To our accountant and bookkeeper community</title>
		<link>https://blog.xero.com/accountants-bookkeepers/to-our-accountant-and-bookkeeper-community/</link>
		
		<dc:creator><![CDATA[Kate Hayward]]></dc:creator>
		<pubDate>Tue, 08 Sep 2026 10:05:02 +0000</pubDate>
				<category><![CDATA[Accountants & Bookkeepers]]></category>
		<guid isPermaLink="false">https://blog.xero.com/?p=40233</guid>

					<description><![CDATA[<p>I wanted to reach out to you all personally, after the past week. A couple of unintended incidents happened, and while we worked quickly to resolve them, we recognise they had an impact on...</p>
<p>The post <a href="https://blog.xero.com/accountants-bookkeepers/to-our-accountant-and-bookkeeper-community/">To our accountant and bookkeeper community</a> appeared first on <a href="https://blog.xero.com">Xero Blog</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">I wanted to reach out to you all personally, after the past week. A couple of unintended incidents happened, and while we worked quickly to resolve them, we recognise they had an impact on many of you. I wanted to acknowledge this and say something about where we go from here.&nbsp;</p>



<p class="wp-block-paragraph">As some of you are aware, an influencer talked about connecting Xero to Claude, describing how she saved significant accounting fees. I know many of you saw the post. I responded on LinkedIn as soon as it was raised. We had the post removed as soon as we could, and we&#8217;re tightening our controls across every influencer and affiliate relationship we have as a direct result of this. The messaging didn’t reflect what I and we at Xero believe. I’m sorry it happened. But I&#8217;d also gently ask that we direct any concerns about what happened towards Xero, rather than the influencer. Xero owns the process so let that sit with us.</p>



<p class="wp-block-paragraph">Shortly after, some of you discovered that for those users who had accessed Xero Analytics on their dashboards, an automated monthly analytics email from Xero, via Syft, was also sent to those same users. The automated report came from <a href="mailto:no-reply@xero.syftanalytics.com">no-reply@xero.syftanalytics.com</a>. However, I understand why this hurt, especially on top of the influencer messaging that landed just before it. This email was not intended to bypass the role of the advisor and we recognise that you and your clients may have a workflow and relationships that may have been disrupted. If you wish to make changes, the automated email can be toggled off by any user from the analytics dashboard settings. We apologise for any disruption caused to you or your practice. </p>



<h2 class="wp-block-heading">Our ongoing partnership with our partner community </h2>



<p class="wp-block-paragraph">Many of us at Xero have been saddened by what’s happened over this last week. We feel it because we care. This is a relationship that has always mattered to us, and will continue to do so.</p>



<p class="wp-block-paragraph">I want to say something that goes beyond last week. Xero was built to make life easier for small businesses, and their advisors, and that has not changed. We believe in that mission and want to reflect on our engagement with you, especially at a time of so much change and uncertainty. What this week has done is remind us to be more deliberate, more consistent, and more collaborative with you.&nbsp;</p>



<p class="wp-block-paragraph"><strong>Kate Hayward</strong><br>UK Managing Director, Xero</p>
<p>The post <a href="https://blog.xero.com/accountants-bookkeepers/to-our-accountant-and-bookkeeper-community/">To our accountant and bookkeeper community</a> appeared first on <a href="https://blog.xero.com">Xero Blog</a>.</p>
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		<title>Celebrating the best of the Xero ecosystem: The 2026 App Award winners</title>
		<link>https://blog.xero.com/news-events/xero-ecosystem-2026-app-award-winners/</link>
		
		<dc:creator><![CDATA[Xero]]></dc:creator>
		<pubDate>Thu, 03 Sep 2026 13:30:32 +0000</pubDate>
				<category><![CDATA[News & Events]]></category>
		<category><![CDATA[Apps]]></category>
		<category><![CDATA[Xero App Store]]></category>
		<guid isPermaLink="false">https://blog.xero.com/?p=40221</guid>

					<description><![CDATA[<p>Behind every thriving small business and smooth-running practice is a stack of tools cutting through the noise. The Xero Global App Awards celebrate the brilliant developers and partners who build for the people behind...</p>
<p>The post <a href="https://blog.xero.com/news-events/xero-ecosystem-2026-app-award-winners/">Celebrating the best of the Xero ecosystem: The 2026 App Award winners</a> appeared first on <a href="https://blog.xero.com">Xero Blog</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">Behind every thriving small business and smooth-running practice is a stack of tools cutting through the noise. The Xero Global App Awards celebrate the brilliant developers and partners who build for the people behind the scenes — turning daily admin headaches into moments of genuine relief.</p>



<p class="wp-block-paragraph">After narrowing down a world-class pool of finalists across our global network, the votes are in.</p>



<p class="wp-block-paragraph">A huge congratulations to every finalist and official winner taking home a trophy this year. Thank you for bringing the magic to small businesses and accountants every single day.</p>



<h2 class="wp-block-heading"><strong>Global category winners</strong></h2>



<p class="wp-block-paragraph">These powerhouses set new standards for business tech, pushed AI boundaries, and delivered serious impact across our ecosystem.</p>



<ul class="wp-block-list">
<li><strong>Global Small Business App of the Year:</strong> Gojee <em>(Finalists: A2X, ApprovalMax, ServiceM8)</em></li>



<li><strong>Global Practice App of the Year:</strong> Ignition <em>(Finalists: Content Snare, Socket, Vinyl)</em></li>



<li><strong>Global Innovation App of the Year:</strong> ShiftCare <em>(Finalists: Paidnice, Weel, XBert)</em></li>



<li><strong>Global Emerging App of the Year:</strong> Pulsify <em>(Finalists: Tofu, Trove, Vinyl)</em></li>



<li><strong>Global People’s Choice Award:</strong> Mayday <em>(Finalists: A2X, Joiin, XBert)</em></li>



<li><strong>Global Development Partner of the Year:</strong> AhoyAhoy</li>
</ul>



<h2 class="wp-block-heading"><strong>Regional Small Business App of the Year winners</strong></h2>



<p class="wp-block-paragraph">Operational powerhouses tackling complex inventory, tracking field jobs, and keeping day-to-day operations running smoothly.</p>



<ul class="wp-block-list">
<li><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f1e6-1f1fa.png" alt="🇦🇺" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Australia:</strong> Cin7 Core <em>(Finalists: Astalty, Gojee, ServiceM8)</em></li>



<li><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f1ec-1f1e7.png" alt="🇬🇧" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>UK:</strong> ApprovalMax <em>(Finalists: Paidnice, ServiceM8, Trove)</em></li>



<li><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f1fa-1f1f8.png" alt="🇺🇸" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>USA:</strong> A2X <em>(Finalists: Paidnice, ServiceM8, Synder)</em></li>



<li><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f1f3-1f1ff.png" alt="🇳🇿" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>New Zealand:</strong> Paidnice <em>(Finalists: Pulsify, Re-Leased, Weel)</em></li>



<li><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f1e8-1f1e6.png" alt="🇨🇦" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Canada:</strong> A2X <em>(Finalists: ApprovalMax, Qoblex, Synder)</em></li>



<li><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f1ff-1f1e6.png" alt="🇿🇦" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>South Africa:</strong> Paysoft <em>(Finalists: Bridgement, SimplePay, Yoco)</em></li>



<li><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f30f.png" alt="🌏" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Asia:</strong> SimpleAI <em>(Finalists: inFlow Inventory, SimplePay, The Portal Genie)</em></li>



<li><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f1ee-1f1ea.png" alt="🇮🇪" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Ireland:</strong> SimplePay <em>(Finalists: ApprovalMax, Cin7 Core, Jibble)</em></li>



<li></li>
</ul>



<h2 class="wp-block-heading"><strong>Regional Practice App of the Year winners</strong></h2>



<p class="wp-block-paragraph">Eliminating document bottlenecks, automating workpapers, and freeing up time for accountants and bookkeepers to focus on high-value advice.</p>



<ul class="wp-block-list">
<li><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f1e6-1f1fa.png" alt="🇦🇺" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Australia:</strong> XBert <em>(Finalists: Content Snare, Mayday, Vinyl)</em></li>



<li><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f1ec-1f1e7.png" alt="🇬🇧" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>UK:</strong> Socket <em>(Finalists: Mayday, Tofu, XBert)</em></li>



<li><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f1fa-1f1f8.png" alt="🇺🇸" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>USA:</strong> SuiteFiles <em>(Finalists: Jet Convert, Mayday, Vinyl)</em></li>



<li><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f1f3-1f1ff.png" alt="🇳🇿" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>New Zealand:</strong> Mayday <em>(Finalists: Rechargly, SuiteFiles, XBert)</em></li>



<li><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f1e8-1f1e6.png" alt="🇨🇦" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Canada:</strong> Content Snare <em>(Finalists: G-Accon, Joiin, Socket)</em></li>



<li><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f1ff-1f1e6.png" alt="🇿🇦" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>South Africa:</strong> The Portal Genie <em>(Finalists: Draftworx, Cloud Convert, Tofu)</em></li>



<li><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f30f.png" alt="🌏" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Asia:</strong> Tofu <em>(Finalists: G-Accon, SimpleAI Books, Tax Star)</em></li>



<li><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f1ee-1f1ea.png" alt="🇮🇪" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Ireland:</strong> FuseSign <em>(Finalists: BillBjorn, Socket, SuiteFiles)</em></li>
</ul>



<h2 class="wp-block-heading"><strong>Explore the winning tools</strong></h2>



<p class="wp-block-paragraph">Ready to see how these apps can transform your workflows and get your Friday afternoon back? Head over to the <a href="https://apps.xero.com/nz/pages/app-awards-2026-nz">Xero App Store to explore our 2026 winners</a> and connect them directly to your practice or business.</p>
<p>The post <a href="https://blog.xero.com/news-events/xero-ecosystem-2026-app-award-winners/">Celebrating the best of the Xero ecosystem: The 2026 App Award winners</a> appeared first on <a href="https://blog.xero.com">Xero Blog</a>.</p>
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		<title>The habits helping modern practices pull ahead</title>
		<link>https://blog.xero.com/accountants-bookkeepers/modern-practice-playbook-habits-pull-ahead/</link>
		
		<dc:creator><![CDATA[Matan Bar]]></dc:creator>
		<pubDate>Thu, 27 Aug 2026 13:02:08 +0000</pubDate>
				<category><![CDATA[Accountants & Bookkeepers]]></category>
		<guid isPermaLink="false">https://blog.xero.com/?p=40198</guid>

					<description><![CDATA[<p>The accounting and bookkeeping profession is at an inflection point. Across the US, practices are navigating no shortage of pressure: AI is changing how work gets done, client expectations are rising, and competition is...</p>
<p>The post <a href="https://blog.xero.com/accountants-bookkeepers/modern-practice-playbook-habits-pull-ahead/">The habits helping modern practices pull ahead</a> appeared first on <a href="https://blog.xero.com">Xero Blog</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">The accounting and bookkeeping profession is at an inflection point.</p>



<p class="wp-block-paragraph">Across the US, practices are navigating no shortage of pressure: AI is changing how work gets done, client expectations are rising, and competition is evolving fast. But if there’s one takeaway from Xero’s latest Modern Practice Playbook, it’s this: the firms pulling ahead aren’t necessarily the biggest. They’re the ones making deliberate choices about how they work.</p>



<p class="wp-block-paragraph">That’s what stood out most to me in this research.</p>



<p class="wp-block-paragraph">Based on a survey of 561 independent senior accountants and bookkeepers across the United States, the playbook offers a clear view of how modern practices are being built today. And while no two firms look exactly the same, the most successful practices share a set of habits that are helping them stay agile, profitable and future-ready.</p>



<h2 class="wp-block-heading"><strong>Modern practices are built on intentional choices</strong></h2>



<p class="wp-block-paragraph">For many firms, the challenge isn’t a lack of ambition. It’s a lack of time.</p>



<p class="wp-block-paragraph">The most effective practices are responding by being more intentional about who they serve, how they structure their teams, and where they focus their energy. They are narrowing their client focus, building more specialized workflows, and creating space for deeper, higher-value work.</p>



<p class="wp-block-paragraph">Our research shows the profitability gap is not simply about size or structure. Top-performing practices have a net profit margin 2.7 times that of lower-margin firms. What separates them is a shared set of behaviors: they embed AI into daily workflows, expand into higher-margin advisory services, and price with greater discipline and confidence.</p>



<p class="wp-block-paragraph">In other words, modern practice is less about doing more of everything and more about doing the right things on purpose.</p>



<h2 class="wp-block-heading"><strong>AI is creating capacity, but strategy determines the payoff</strong></h2>



<p class="wp-block-paragraph">AI is now a practical reality inside many firms, and the gains are meaningful.</p>



<p class="wp-block-paragraph">Across all staff combined, practices using AI save about one working day per week on average. Among top performers actively using AI in day-to-day workflows, that rises to 9.1 hours per week, with estimated average annual savings of $387,000.</p>



<p class="wp-block-paragraph">But the real story isn’t just time saved. It’s what firms do with that time.</p>



<p class="wp-block-paragraph">The practices gaining the most from AI are not treating it as a one-off experiment. They are embedding it into the rhythm of everyday work, then redirecting the capacity it creates into areas that strengthen the business. In fact, 42% of practices using AI say they are channeling that time into client advisory services and other high-value work.</p>



<p class="wp-block-paragraph">That matters because efficiency on its own doesn’t create growth. Intentional reinvestment does.</p>



<h2 class="wp-block-heading"><strong>Advisory is still one of the biggest opportunities ahead</strong></h2>



<p class="wp-block-paragraph">One of the clearest messages in the playbook is that advisory remains a major growth opportunity.</p>



<p class="wp-block-paragraph">Today, 57% of practices surveyed say they offer client advisory services. More than half of those firms expect advisory revenue to outgrow compliance revenue over the next three to five years. Yet many practices are still leaving value on the table, often because they believe they lack the time or capacity. However,&nbsp; many are already having advisory conversations, they&#8217;re just not formalizing or charging for them.&nbsp;</p>



<p class="wp-block-paragraph">That’s where AI and better workflows can make a real difference. When routine work becomes more efficient, firms have more room to turn insight into a service, and a service into revenue.</p>



<p class="wp-block-paragraph">This shift is important not only because advisory can strengthen margins, but because it deepens client relationships. It moves the role of the accountant or bookkeeper beyond reporting on the past and closer to helping clients shape what comes next.</p>



<h2 class="wp-block-heading"><strong>Pricing is becoming a strategic lever</strong></h2>



<p class="wp-block-paragraph">Another strong signal from the research is that pricing is evolving.</p>



<p class="wp-block-paragraph">On average, practices now bill 78% of client engagements on non-hourly terms. That’s a meaningful shift in a world where automation puts pressure on traditional hourly billing. If technology helps work get done faster, firms need pricing models that reflect value, outcomes and expertise — not just time spent.</p>



<p class="wp-block-paragraph">The most successful practices understand this. They are more likely to review prices regularly, communicate their value clearly, and charge in line with the impact they deliver.</p>



<h2 class="wp-block-heading"><strong>The future belongs to firms willing to act</strong></h2>



<p class="wp-block-paragraph">If there’s one message I hope practice leaders take from this playbook, it’s that the future is not fixed.</p>



<p class="wp-block-paragraph">The pace of change in this profession is real. But change also creates the opportunity to rethink old assumptions and build a practice that is more resilient, more rewarding and more valuable to clients.</p>



<p class="wp-block-paragraph">The firms pulling ahead are showing what that looks like. They are embracing AI with purpose, investing in higher-value services, and building pricing models that support sustainable growth.</p>



<p class="wp-block-paragraph">That’s the opportunity in front of the profession now: not to be defined by disruption, but to use this moment to build something better.</p>



<p class="wp-block-paragraph">You can read the full findings on <a href="https://www.xero.com/us/campaign/modernpracticeplaybook?utm_campaign=us-a-uf-ab-mpp2026-blog#your-playbook-starts-here">Xero’s Modern Practice Playbook</a> landing page.</p>
<p>The post <a href="https://blog.xero.com/accountants-bookkeepers/modern-practice-playbook-habits-pull-ahead/">The habits helping modern practices pull ahead</a> appeared first on <a href="https://blog.xero.com">Xero Blog</a>.</p>
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		<title>MTD for Income Tax: auto-sign up, penalties and getting ahead</title>
		<link>https://blog.xero.com/small-business-resources/making-tax-digital-income-tax-auto-enrolment-penalties-next-steps/</link>
		
		<dc:creator><![CDATA[Kate Hayward]]></dc:creator>
		<pubDate>Wed, 26 Aug 2026 08:32:23 +0000</pubDate>
				<category><![CDATA[Small Business Resources]]></category>
		<guid isPermaLink="false">https://blog.xero.com/?p=40189</guid>

					<description><![CDATA[<p>The first quarterly deadline for Making Tax Digital for Income Tax (MTD for IT) has been and gone. On 7 August, hundreds of thousands of sole traders and landlords earning over £50,000 in qualifying...</p>
<p>The post <a href="https://blog.xero.com/small-business-resources/making-tax-digital-income-tax-auto-enrolment-penalties-next-steps/">MTD for Income Tax: auto-sign up, penalties and getting ahead</a> appeared first on <a href="https://blog.xero.com">Xero Blog</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">The first quarterly deadline for Making Tax Digital for Income Tax (MTD for IT) has been and gone. On 7 August, hundreds of thousands of sole traders and landlords earning over £50,000 in qualifying income sent their first digital update to HMRC.</p>



<p class="wp-block-paragraph">The numbers are worth looking at. Of the roughly 864,000 taxpayers expected to have to comply from April 2026, more than 570,000 have signed up and over 436,000 filed that first update. That&#8217;s a lot of change absorbed in a single quarter, and it didn&#8217;t happen by accident.&nbsp;</p>



<p class="wp-block-paragraph">Accountants and bookkeepers have spent the past year cleaning up records, updating their services and guiding clients through a brand new process. Our own research earlier this year found two in five sole traders and landlords didn&#8217;t feel ready — so the fact that so many have now filed is a real credit to this community.</p>



<p class="wp-block-paragraph">But MTD for IT doesn’t end there. There are still a lot of businesses that haven’t signed-up for tax year 2026/27 and should have, and the quarterly and end of year submissions continue. So what happens next?</p>



<h2 class="wp-block-heading"><strong>HMRC will start signing people up from September</strong></h2>



<p class="wp-block-paragraph"><a href="https://www.mynewsdesk.com/uk/hm-revenue-customs-hmrc/pressreleases/436000-sole-traders-and-landlords-make-their-tax-digital-3460581">HMRC has confirmed that from September 2026</a> it will start signing up taxpayers who were mandated from April but haven&#8217;t registered themselves yet, in stages over the following months.</p>



<p class="wp-block-paragraph">If this applies to you as a small business or to your clients if you&#8217;re an accountant, there&#8217;s no need to panic. Being signed up isn&#8217;t a black mark — it simply puts you into the MTD system and onto the first step of getting going with MTD. Anyone signed up this way will receive a letter or digital message to their online tax account, depending on their contact preferences, explaining what it means and what to do next. Please note, this will go to the taxpayer only, not the accountant or bookkeeper.</p>



<p class="wp-block-paragraph">There&#8217;s one action to take when that arrives: log into your online tax tax account and check and confirm the records HMRC has are correct. The income sources will be based on the 2024/25 tax return so you’ll need to tell HMRC if any of those income streams have ceased or if there are any new ones. Then link your HMRC-recognised software, <a href="https://www.xero.com/uk/campaign/mtd-for-it/?utm_source=GOOGLE&amp;utm_medium=cpc&amp;utm_campaign=UK+-+B+-+LF+-+SMB+-+Product&amp;utm_content=Xero+MTD&amp;utm_term=xero+mtd&amp;ds_kid=474560293378&amp;gclsrc=aw.ds&amp;gad_source=1&amp;gad_campaignid=21402388741&amp;gbraid=0AAAAAD0EBI2C56ULWKU2FfRVdP9WX3ejt&amp;gclid=Cj0KCQjw16_UBhCqARIsAIdOaXyKBxtoc3EpwaA3SUz_AUGue_30dE2BhaObuJSDW0L1ioo5ZHnmKe8aApE3EALw_wcB">like Xero</a>, to your HMRC account.</p>



<h2 class="wp-block-heading"><strong>Don&#8217;t wait to be signed-up by HMRC</strong>,<strong> get ahead now</strong></h2>



<p class="wp-block-paragraph">Here&#8217;s my main message: whether you&#8217;re an advisor or running your own business, don&#8217;t wait to be signed-up by HMRC.</p>



<p class="wp-block-paragraph"><strong>If you&#8217;re an accountant or bookkeeper</strong>, take a look through your client list now and see who hasn&#8217;t signed up. This gives you the opportunity to get them signed up now based on the correct information and not have to go through the process of checking and correcting HMRCs outdated sign up information.&nbsp; Signing up now also gives you and your clients a head start on catching up with digital record keeping for quarter one, ahead of the quarter two submission deadline on 7th November.</p>



<p class="wp-block-paragraph"><strong>If you&#8217;re a sole trader or landlord</strong> who hasn&#8217;t started, the first steps are simple:</p>



<ol class="wp-block-list">
<li>Sign up for MTD for Income Tax with HMRC, and connect your HMRC-recognised software to your HMRC account.</li>



<li>Separate your personal and business finances, then connect your business bank feed so income and spending flow in automatically.</li>



<li>Review and create digital records of transactions little and often. Capture receipts, invoices and rental statements as you go, not in the week before a deadline. Tools like Smart Document Capture can scan documents and pre-fill your records.</li>



<li>If you work with an accountant or bookkeeper, agree who does what.</li>
</ol>



<p class="wp-block-paragraph">The remaining deadlines this year are <strong>7 November 2026, 7 February 2027 and 7 May 2027</strong>. Put them in your calendar now.</p>



<h2 class="wp-block-heading"><strong>Understanding the soft landing period</strong></h2>



<p class="wp-block-paragraph">The next thing worth being clear on is penalties. For 2026/27, HMRC is applying a first-year soft landing: <strong>no penalty points for late quarterly updates</strong>. If you&#8217;re late with one, two or even all four of this year&#8217;s updates, you won&#8217;t pick up points. Points for quarterly updates start from 2027/28, when four of them will trigger a £200 penalty (check out our <a href="https://www.xero.com/uk/guides/mtd-for-income-tax-penalties/">small business</a> and <a href="https://www.xero.com/uk/accountant-bookkeeper-guides/mtd-for-income-tax-penalties">accounting</a> penalty guides).</p>



<p class="wp-block-paragraph">The caveats matter, though:</p>



<ul class="wp-block-list">
<li><strong>The obligation hasn&#8217;t gone away.</strong> The soft landing removes the penalty point, not the requirement to file, and you can&#8217;t finalise your tax return until every quarterly update is in.</li>



<li><strong>Your year-end return isn&#8217;t covered.</strong> The 2026/27 return is due by 31 January 2028 and can still attract a point if it&#8217;s late.</li>



<li><strong>Late payment isn&#8217;t covered.</strong> Penalties and interest apply in full, though a first-year easement gives 30 days rather than 15 before a penalty applies, or time to agree Time to Pay. It&#8217;s available once only.</li>



<li><strong>It&#8217;s this year only.</strong> Those joining in April 2027, when the £30,000 threshold comes in, won&#8217;t currently have a soft landing as things stand.</li>
</ul>



<p class="wp-block-paragraph">Good news for anyone catching up is that the quarterly updates are cumulative. Each covers 6 April to the end of the current period, so once records are up to date, the next submission picks up any period missed. No need to file the same figures twice.</p>



<h2 class="wp-block-heading"><strong>Final thoughts</strong></h2>



<p class="wp-block-paragraph">If you or your clients didn&#8217;t file in August, now is the time to get on the front foot. The soft landing means the cost of catching up is low, but the habits built over the next two quarters are the ones that will carry you through 2027/28, when points start building.</p>



<p class="wp-block-paragraph">The businesses I speak to who&#8217;ve found MTD easiest all say the same thing, it was keeping digital records up to date week to week that made the biggest difference. That shift pays off well beyond compliance.</p>



<p class="wp-block-paragraph">We have plenty of resources to help, whether you&#8217;re building an MTD-ready practice or taking a first step for your own business. Take a look at our <a href="https://www.xero.com/uk/campaign/partner/mtd-for-sole-traders/">sole trader guide here</a>, and <a href="https://www.xero.com/uk/campaign/partner/mtd-for-landlords/">landlord one here</a>.&nbsp;</p>
<p>The post <a href="https://blog.xero.com/small-business-resources/making-tax-digital-income-tax-auto-enrolment-penalties-next-steps/">MTD for Income Tax: auto-sign up, penalties and getting ahead</a> appeared first on <a href="https://blog.xero.com">Xero Blog</a>.</p>
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