<!doctype html><html lang="en"><head><meta charset="utf-8"><meta name="viewport" content="width=device-width,initial-scale=1"><title>The Yankee Group - Technology &amp; Telecom Insights</title><meta name="description" content="Discover in-depth research, analysis, and consulting services from Yankee Group, specializing in IT, telecommunications, digital media, and more."><link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/bootstrap@5.3.3/dist/css/bootstrap.min.css" crossorigin="anonymous"><style>footer a{color:#6c2bd9!important;text-decoration:underline}footer .nu{text-decoration:none!important;padding:8px}input.srch{border:1px solid #ced4da;border-right:none;padding:.75rem 1rem;font-size:1rem;border-radius:.5rem 0 0 .5rem;width:100%;outline:0;box-sizing:border-box}input.srch:focus,input.srch:hover{border-color:#6c2bd9;box-shadow:0 0 0 .2rem rgba(108,43,217,.25)}button.ygb{padding:.75rem 2rem;font-size:1rem;border-radius:0 .5rem .5rem 0;background-color:#6c2bd9;color:#fff;border:none;cursor:pointer;transition:background-color .3s;outline:0;box-sizing:border-box}button.ygb:hover{background-color:#581cba}.icon-purple{color:#9061f9}</style> <script defer data-id="3050397" src="https://www.yankeegroup.com/privacyflow.js"></script>
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Unlock the potential of your enterprise with our expert insights and tailored consulting services.</p><form action="/search" class="d-flex" style="max-width:640px"><input type="text" name="q" class="form-control srch" placeholder="Type a name..."> <button type="submit" class="ygb">Search</button></form></div><div class="col-lg-5 d-none d-lg-block text-center"><img src="/i/yankeegrouplogo.jpg" alt="Yankee Group Insights" class="img-fluid"></div></div></div></section><style>.icon-purple{color:#9061f9}</style><section class="bg-light py-5"><div class="container py-5"><div class="row align-items-center mb-5"><div class="col-lg-6"><h2 class="mb-4 fw-bold display-6">Work with tools you already use</h2><p class="mb-4 text-muted fs-5">Deliver great service experiences fast - without the complexity of traditional ITSM solutions. Accelerate critical development work, eliminate toil, and deploy changes with ease.</p><ul class="list-unstyled border-top pt-4 mt-4"><li class="d-flex align-items-start mb-3"><span class="me-3 icon-purple"><svg width="20" height="20" fill="currentColor"><path fill-rule="evenodd" d="M10 18a8 8 0 100-16 8 8 0 000 16zm3.707-9.293a1 1 0 00-1.414-1.414L9 10.586 7.707 9.293a1 1 0 00-1.414 1.414l2 2a1 1 0 001.414 0l4-4z" clip-rule="evenodd"/></svg> </span><span class="fw-medium">Continuous integration and deployment</span></li><li class="d-flex align-items-start mb-3"><span class="me-3 icon-purple"><svg width="20" height="20" fill="currentColor"><path fill-rule="evenodd" d="M10 18a8 8 0 100-16 8 8 0 000 16zm3.707-9.293a1 1 0 00-1.414-1.414L9 10.586 7.707 9.293a1 1 0 00-1.414 1.414l2 2a1 1 0 001.414 0l4-4z" clip-rule="evenodd"/></svg> </span><span class="fw-medium">Development workflow</span></li><li class="d-flex align-items-start mb-3"><span class="me-3 icon-purple"><svg width="20" height="20" fill="currentColor"><path fill-rule="evenodd" d="M10 18a8 8 0 100-16 8 8 0 000 16zm3.707-9.293a1 1 0 00-1.414-1.414L9 10.586 7.707 9.293a1 1 0 00-1.414 1.414l2 2a1 1 0 001.414 0l4-4z" clip-rule="evenodd"/></svg> </span><span class="fw-medium">Knowledge management</span></li></ul><p class="text-muted fs-5">Deliver great service experiences fast - without the complexity of traditional ITSM solutions.</p></div><div class="col-lg-6 text-center d-none d-lg-block"><img src="/i/feature-1.png" alt="dashboard feature image" class="img-fluid rounded"></div></div><div class="row align-items-center"><div class="col-lg-6 text-center d-none d-lg-block"><img src="/i/feature-2.png" alt="feature image 2" class="img-fluid rounded"></div><div class="col-lg-6"><h2 class="mb-4 fw-bold display-6">We invest in the world’s potential</h2><p class="mb-4 text-muted fs-5">Deliver great service experiences fast - without the complexity of traditional ITSM solutions. Accelerate critical development work, eliminate toil, and deploy changes with ease.</p><ul class="list-unstyled border-top pt-4 mt-4"><li class="d-flex align-items-start mb-3"><span class="me-3 icon-purple"><svg width="20" height="20" fill="currentColor"><path fill-rule="evenodd" d="M10 18a8 8 0 100-16 8 8 0 000 16zm3.707-9.293a1 1 0 00-1.414-1.414L9 10.586 7.707 9.293a1 1 0 00-1.414 1.414l2 2a1 1 0 001.414 0l4-4z" clip-rule="evenodd"/></svg> </span><span class="fw-medium">Dynamic reports and dashboards</span></li><li class="d-flex align-items-start mb-3"><span class="me-3 icon-purple"><svg width="20" height="20" fill="currentColor"><path fill-rule="evenodd" d="M10 18a8 8 0 100-16 8 8 0 000 16zm3.707-9.293a1 1 0 00-1.414-1.414L9 10.586 7.707 9.293a1 1 0 00-1.414 1.414l2 2a1 1 0 001.414 0l4-4z" clip-rule="evenodd"/></svg> </span><span class="fw-medium">Templates for everyone</span></li><li class="d-flex align-items-start mb-3"><span class="me-3 icon-purple"><svg width="20" height="20" fill="currentColor"><path fill-rule="evenodd" d="M10 18a8 8 0 100-16 8 8 0 000 16zm3.707-9.293a1 1 0 00-1.414-1.414L9 10.586 7.707 9.293a1 1 0 00-1.414 1.414l2 2a1 1 0 001.414 0l4-4z" clip-rule="evenodd"/></svg> </span><span class="fw-medium">Development workflow</span></li><li class="d-flex align-items-start mb-3"><span class="me-3 icon-purple"><svg width="20" height="20" fill="currentColor"><path fill-rule="evenodd" d="M10 18a8 8 0 100-16 8 8 0 000 16zm3.707-9.293a1 1 0 00-1.414-1.414L9 10.586 7.707 9.293a1 1 0 00-1.414 1.414l2 2a1 1 0 001.414 0l4-4z" clip-rule="evenodd"/></svg> </span><span class="fw-medium">Limitless business automation</span></li><li class="d-flex align-items-start mb-3"><span class="me-3 icon-purple"><svg width="20" height="20" fill="currentColor"><path fill-rule="evenodd" d="M10 18a8 8 0 100-16 8 8 0 000 16zm3.707-9.293a1 1 0 00-1.414-1.414L9 10.586 7.707 9.293a1 1 0 00-1.414 1.414l2 2a1 1 0 001.414 0l4-4z" clip-rule="evenodd"/></svg> </span><span class="fw-medium">Knowledge management</span></li></ul><p class="text-muted fs-5">Deliver great service experiences fast - without the complexity of traditional ITSM solutions.</p></div></div></div></section><section class="bg-white py-5"><div class="container py-5"><div class="row g-5 align-items-start"><div class="col-lg-6"><p class="text-uppercase fw-medium text-purple">Trusted Worldwide</p><h2 class="display-6 fw-bold mt-3 mb-4">Trusted by leading organizations around the globe</h2><p class="text-muted fs-5">Our rigorous research methodologies and uncompromising data integrity empower clients with the insights they need to stay ahead in a dynamic market.</p><p class="text-muted fs-5">For example, you can already explore and use some of our tools, such as:</p><p class="text-muted fs-5">People Search Engine: Discover detailed listings. Stay tuned as we prepare to launch even more powerful tools.</p></div><div class="col-lg-6"><div class="row row-cols-1 row-cols-md-2 g-4"><div class="col"><div class="mb-3 icon-purple"><svg width="40" height="40" fill="currentColor" class="mb-2" viewBox="0 0 20 20"><path fill-rule="evenodd" d="M10 18a8 8 0 100-16 8 8 0 000 16zm.93-11.412a1 1 0 00-1.86 0l-1 3a1 1 0 00.95 1.38h2.12a1 1 0 00.95-1.38l-1-3z" clip-rule="evenodd"/></svg></div><h3 class="h5 fw-bold">99% Client Satisfaction</h3><p class="text-muted">Our insights consistently drive informed decisions and measurable results.</p></div><div class="col"><div class="mb-3 icon-purple"><svg width="40" height="40" fill="currentColor" class="mb-2" viewBox="0 0 20 20"><path d="M9 6a3 3 0 11-6 0 3 3 0 016 0zM17 6a3 3 0 11-6 0 3 3 0 016 0zM12.93 17c.046-.327.07-.66.07-1a6.97 6.97 0 00-1.5-4.33A5 5 0 0119 16v1h-6.07zM6 11a5 5 0 015 5v1H1v-1a5 5 0 015-5z"></path></svg></div><h3 class="h5 fw-bold">10,000+ Clients</h3><p class="text-muted">Leading organizations rely on our expertise to fuel their growth.</p></div><div class="col"><div class="mb-3 icon-purple"><svg width="40" height="40" fill="currentColor" class="mb-2" viewBox="0 0 20 20"><path fill-rule="evenodd" d="M10 18a8 8 0 100-16 8 8 0 000 16zm-3.668-7.973a6.012 6.012 0 011.912-2.706C6.512 5.73 6.974 6 7.5 6A1.5 1.5 0 019 7.5V8a2 2 0 004 0 2 2 0 011.523-1.943A5.977 5.977 0 0116 10c0 .34-.028.675-.083 1H15a2 2 0 00-2 2v2.197A5.973 5.973 0 0110 16v-2a2 2 0 00-2-2 2 2 0 01-2-2 2 2 0 00-1.668-1.973z" clip-rule="evenodd"/></svg></div><h3 class="h5 fw-bold">Global Reach</h3><p class="text-muted">Empowering clients in over 100 countries with actionable insights.</p></div><div class="col"><div class="mb-3 icon-purple"><svg width="40" height="40" fill="currentColor" class="mb-2" viewBox="0 0 20 20"><path d="M3 1a1 1 0 000 2h1.22l.305 1.222a.997.997 0 00.01.042l1.358 5.43-.893.892C3.74 11.846 4.632 14 6.414 14H15a1 1 0 000-2H6.414l1-1H14a1 1 0 00.894-.553l3-6A1 1 0 0017 3H6.28l-.31-1.243A1 1 0 005 1H3zM16 16.5a1.5 1.5 0 11-3 0 1.5 1.5 0 013 0zM6.5 18a1.5 1.5 0 100-3 1.5 1.5 0 000 3z"></path></svg></div><h3 class="h5 fw-bold">50+ Industry Reports</h3><p class="text-muted">We publish comprehensive reports that shape industry standards and strategies.</p></div></div></div></div></div></section><footer class="bg-body-tertiary py-3 mt-4"><div class="container text-center my-3"><a class="nu" href="/research/a">A</a>&nbsp; <a class="nu" href="/research/b">B</a>&nbsp; <a class="nu" href="/research/c">C</a>&nbsp; <a class="nu" href="/research/d">D</a>&nbsp; <a class="nu" href="/research/e">E</a>&nbsp; <a class="nu" href="/research/f">F</a>&nbsp; <a class="nu" href="/research/g">G</a>&nbsp; <a class="nu" href="/research/h">H</a>&nbsp; <a class="nu" href="/research/i">I</a>&nbsp; <a class="nu" href="/research/j">J</a>&nbsp; <a class="nu" href="/research/k">K</a>&nbsp; <a class="nu" href="/research/l">L</a>&nbsp; <a class="nu" href="/research/m">M</a>&nbsp; <a class="nu" href="/research/n">N</a>&nbsp; <a class="nu" href="/research/o">O</a>&nbsp; <a class="nu" href="/research/p">P</a>&nbsp; <a class="nu" href="/research/q">Q</a>&nbsp; <a class="nu" href="/research/r">R</a>&nbsp; <a class="nu" href="/research/s">S</a>&nbsp; <a class="nu" href="/research/t">T</a>&nbsp; <a class="nu" href="/research/u">U</a>&nbsp; <a class="nu" href="/research/v">V</a>&nbsp; <a class="nu" href="/research/w">W</a>&nbsp; <a class="nu" href="/research/x">X</a>&nbsp; <a class="nu" href="/research/y">Y</a>&nbsp; <a class="nu" href="/research/z">Z</a></div><div class="container text-center"><a class="nu" href="/optout/">Do Not Sell My Personal Information</a></div><div class="container text-center"><a href="/about_us/" class="nu">About Us</a> | <a href="/privacy/" class="nu">Privacy Policy</a> | <a href="/tos/" class="nu">Term of Service</a></div><div class="container text-center my-3"><div class="col-md-8 offset-md-2 small"><span class="text-muted">The Yankee Group is not a consumer reporting agency under the <a href="https://www.ftc.gov/legal-library/browse/statutes/fair-credit-reporting-act">Fair Credit Reporting Act (FCRA)</a> and does not provide consumer reports. 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