ZenCash will be closing on March 1, 2015. On behalf of the entire team that has spent the last three-plus years of our lives building ZenCash, I absolutely hate writing this. We were (and still are) passionate about helping small businesses get paid. And while there were literally hundreds of success stories, they were overshadowed by cancellations and overall “lack of traction”. Very frustrating to say the least.
ZenCash will continue to perform invoice follow-up actions on a “business as usual” basis through February 28, 2015. Then, on March 1, 2015, all accounting connections will be suspended and your account will be automatically closed. All monthly charges for the remainder of the month will be prorated and a final bill for any completed actions will be issued March 1, 2015.
Our “white glove services” department is splitting off from the mothership and will be reaching out to those of you that have selected our annual contract services, as these services will continue, but under a different brand. If you are NOT a managed customer, and are interested, please contact us for a quote (service starts at $500 per month).
Thank you for being a loyal customer. Thank you for trusting us to work with your customers and help you improve your business. We appreciate you and the opportunity you gave us to help you grow your business and we are sorry that we can’t continue to do so in the future.
If you have any questions or comments regarding our transition, please contact our support team at 214-580-2000 or firstname.lastname@example.org.