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Sharky

Shark Tank

Kids! Do NOT try this if you're color blind

This IT pilot fish is working on top of a raised platform running network cable when his employer-supplied cell phone rings. He recognizes the caller's number -- in fact, fish can even see him.

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The best defense is a make-believe offense

This developer pilot fish and his team talk with his company's telecom group about building a defense against network attacks -- a very active defense.

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Just our way of saying thanks for the hard work

Freshly hired pilot fish gets his first assignment, and it takes only a day or two to write some quick-and-dirty code. But this is for a high-availability cluster controller, so it will take a little something more.

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Social engineering, social troubleshooting

HR staffer complains to support pilot fish that her voice mail isn’t working properly, so he listens to her messages -- and there's certainly something wrong.

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Penny wise...

This pilot fish sets up an efficient, effective system for backing up and verifying data, complete with redundancy for vital systems and periodic testing. His reward? He gets the boot.

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Urgent, redefined

Pilot fish has the on-call pager for the weekend, but he wants to spend some time with a friend having some problems, so he arranges for a co-worker to cover for him -- with less-than-perfect results.

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Well, he was busy, OK?

Hurricane Ike's storm surge hits this Gulf Coast chemical plant and inundates it. The aftermath: lots of cleaning up -- and counting up.

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Why we love sales people

This developer pilot fish supports his company's ERP system, which includes sales and financial processing. So when a customer's discount disappears, he starts getting worried.

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Y'know, this is why they invented sticky labels

This IT pilot fish and his co-worker want to try out the 64-bit version of Microsoft Windows Vista. But there's no test-bed machine available, so they decide to use the co-worker's PC.

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It's Captain Video!

Public library system installs a new trouble-ticket application, and this pilot fish creates an online video that shows how to log a problem. So why does a tech suddenly ask fish about his superpowers?

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Will he be telling the chancellor, or will we?

Senior professor at a big university complains that the wireless network connection in the main lecture hall isn't working -- and if it's not fixed, he'll talk to his pal the university chancellor.

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Yet another TLA

Programmer pilot fish is hired by a city government and quickly gains a pair of nicknames: "the Gateway guy" -- because he helped swap out Macs for PCs -- and "FNG."

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Dots right

BlackBerry user is setting up his new device when he calls support pilot fish with a problem: The instructions just don't work.

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...And we'll start right after this batch

Director of customer support at this big hospital calls the software team in for an important announcement: no more support for unauthorized handhelds.

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We will not ignore errors, we will not ignore...

It's mid-February, and the server that contains all the year-end processing data and reports for this company goes down -- irretrievably.

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