Microsoft
announced yesterday that it will be making music tracks from EMI available
on its Zune Marketplace service, though it stopped short of any details about
timeframes, prices, or track selection. Microsoft thus joins
Apple in
taking advantage of EMI's offer, announced on Monday, to license DRM-free tracks
at a higher price point and with less audio compression.
What effects will this major announcement (pun intended) have on the digital
music industry? We believe the best way to analyze this deal is to focus
on the more comprehensible short-term effects and identify the factors that are
not predictable -- of which there are several.
Short-Term Effects
As far as EMI is concerned, the deal was shortsighted, risky, and possibly
irresponsible to the company's shareholders. EMI is the smallest of the
four majors, enjoys no synergies with corporate siblings, and is undergoing
financial hard times. This move with Apple was a lunge for near-term
revenue, at the quite possible expense of longer term revenue for EMI and the
rest of the industry. EMI gets a cash advance of US $5 Million from Apple.
It should enjoy a short-term revenue spurt as some consumers respond to the hype
and purchase DRM-free tracks for $1.29 (in the US market).
Our back-of-the-envelope calculation suggests that this ought to amount to
less than $10 Million (email
us if you really want to know). This type of short-term revenue gain
is insignificant: it amounts to only 3% of EMI's current annual run rate of $290
Million from digital revenue, and a tiny fraction of the company's overall
revenue of about $3.4 Billion. Any longer-term revenue effects from the
deal are unpredictable. The financial markets concur with this assessment:
EMI's stock has edged down slightly in the days since the Apple announcement.
Yet the deal could help EMI's position with respect to Warner Music Group's
attempt to acquire the company -- another short-term effect. Not only
could it raise the price tag, but then WMG would be put in a position of
deciding whether to continue with DRM-free music or face negative publicity by
reinstituting an all-DRM policy, as it did quietly when it acquired the Ryko
catalog (which features remastered reissues of artists like Big Star and Frank
Zappa) a year ago.
The short-term effects of this announcement on Apple, as with EMI, are
predictable; but unlike EMI, they look positive (Apple's stock was up about 1%
on the news). Apple is now well and truly in control of music download
economics for Internet distribution. This deal should also be a huge help
to Apple in defusing
consumer advocacy actions in many European countries. Certainly it is
far cheaper and easier for Apple to satisfy DRM interoperability concerns by
doing away with DRM than by opening up FairPlay to other vendors, which would
likely require massive re-engineering and introduce various other complications.
Apple has determined that it no longer needs DRM to sell iPods. It
stands to benefit most from any additional unauthorized copying resulting from
the lack of DRM. And any additional movement towards DRM-free music will
hurt its would-be competitors among device and platform makers, notably
Microsoft. In other words, give credit where it is due: Apple has indeed
played this scenario smartly.
Missed Opportunities
As for the longer-term future, both Apple and Microsoft have pointed out that
the lack of DRM will lead to more innovation from device makers and service
providers, thus benefiting consumers -- but the outcome of that is not
predictable.
What does EMI get in the longer term? No one really knows. The
effect that the lack of DRM will have on content misuse or on revenue is
unpredictable. What we do know is that this deal flies in the face of the
music industry's view that Apple has too much control over it. That's
where the irresponsibility part comes in. If EMI wanted to go DRM-free, it
would have been better off in the long run if it did so with an iTunes
competitor.
The simplest short-term deal could have been with the likes of RealNetworks
(Rhapsody) or Napster for permanent downloads, indie download sites like eMusic,
or even Yahoo. A more effective arrangement would have been with a major
multinational retailer, like Amazon or Target, that has no current digital music
strategy, but such a deal would have probably required the cooperation of the
other three majors. (MySpace would have been another good choice, but
SonyBMG would be unlikely to agree to anything that lines News Corp's pockets.)
Any such deal would have been just as valuable as the iTunes deal in gauging
the true economic value of DRM -- something that desperately needs to be done in
any case. Instead, this deal strengthens Apple's control of Internet music
distribution, at least for downloads. It's a missed opportunity for the
majors, most likely gone forever. EMI has launched an experiment from
which there is no turning back.
The other feature of the deal that is hard to understand is the 30 percent
price differential. According to 2005 European market research from
Berlecon Research and INDICARE, people claim to be willing to pay more than
double the price for DRM-free music. EMI even cited this INDICARE study in
its
presentation on Monday. (We'll get to the validity of such market
research later.) The enhanced sound quality may make for nice marketing,
but we don't believe that many users will care about the difference. In
any case, it will be hard for other service providers to go much higher than 30
percent for DRM-free in the future.
Silver Linings
Yet this development does accomplish two things for the music industry.
First, it helps fend off charges of anticompetitive behavior among the majors:
it is firm evidence that they do not move in lock-step. Secondly, it
should help record labels get variable pricing on iTunes, which they have wanted
for a long time. Apple's long-held position against variable pricing is
now undermined and looks hypocritical.
Of course, the move is good news for consumers -- if only because it does
exactly what DRM is supposed to do: enable more choice of offers in the digital
marketplace. Somewhat lost in the news over the DRM-free offerings is the
fact that EMI and iTunes will continue to offer the same tracks with DRM at the
lower prices. That's choice, which makes for efficient markets.
Consumer choice has been good for ISPs, wireless carriers, and many other
digital players.
Unpredictable Future
The market will decide whether music tracks without DRM (and with less audio
compression) are worth the extra money. We do not believe that the
existing market research really predicts how consumers value DRM versus DRM
interoperability versus no DRM.
First of all, we believe that the number of consumers who would truly benefit
from "interoperability" is small. Furthermore, market research that asks
consumers if they would pay more for "interoperability" is strictly hypothetical
-- of course people prefer interoperability; it's like asking if you prefer
"pure" or "chemically treated" water -- and fails to isolate DRM as a factor in
interoperability.
That same INDICARE study also established that most consumers don't
understand what DRM is. There are factors in "interoperability" besides
DRM that are at least as important. For example, we know tech-savvy people
who have both iPods and Palm Treos. The Treo has a music player
application. They can presumably transfer MP3s from the iPod or iTunes to
the Treo. Yet they don't even try, because it just seems too complicated to
bother. This has nothing to do with DRM.
Effects on revenue and piracy are unknowable at this point, as are the next
steps of the other three majors. (When Steve Jobs said on Monday that he
expects half of the tracks on iTunes to be available in DRM-free format by
summer, no doubt he's really referring to music from independent labels, which
already sell DRM-free on eMusic, MySpace, and other sites.) We won't have
any valid results until at least a year from now: that's after the honeymoon
period for DRM-free downloads -- and, most likely, better-quality tracks from
iTunes posted on websites and P2P networks by temporarily emboldened users -- is
over.
Beyond Encryption
Is DRM dead? We don't think so. Rights management should continue
to play a role in helping content owners define different economic offers.
Subscription on-demand services like Rhapsody and Napster are unworkable without
DRM, and certain types of users prefer them. Furthermore, we don't see
film and television content owners changing their stances on DRM anytime soon;
this deal will most likely fall under the heading of "music industry mistakes we
don't want to repeat."
More importantly, our definition of rights management encompasses more than
encryption-based technologies like FairPlay and Windows Media DRM. If the
role of content encryption is diminished, then alternative technologies like
fingerprinting and watermarking become even more valuable to content owners and
other players in the content value chain.
Mobile Next
The next frontier will be mobile, where DRM interoperability is in more of a
mess than for Internet/PC/Mac distribution. The music industry needs to
get behind mobile DRM interoperability fast, or it will lose control over that
channel to whichever device maker comes out on top there, Apple or otherwise.
We can imagine a DRM strategy that focuses on low-end music-playing handsets
(i.e., not iPhones) that enables side-loading from PCs, which consumers will
demand, but controls redistribution and enables over-the-air streaming and
subscription models. Device interoperability for consumers has to be part
of that picture, though both device makers and carriers will naturally resist.
Although we don't believe DRM is going to die, it will surely go through some
gyrations over the next year thanks to this announcement. We'll see
developments in technology, standards, and economics. One thing about the
future is predictable: it won't be boring.