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Recent Articles |
April 24, 2008 6:45 AMWho is and isn’t talent? It all depends…Doing a better job creating an organization-wide talent management strategy.Category: Performance and Talent Management Great post over at Jon Ingham's Strategic HR blog earlier this week on Managing Talent Who Aren't Managers. It discusses how UPS identified its drivers as "talent" - which challenges how many organizations continue to view only managers or high potentials as talent. UPS definitely has it right. In this case, drivers were considered talent as they are customer-facing and the true frontline of the organization. All too often, organizations tend to deem certain types of jobs as being highly expendable, and therefore not really worth the time or effort of including in talent management programs. What UPS found is driver turnover brought disruption in customer relationships, which is likely true in many organizations. Talent management is important for all employees, regardless of what type of organization it is, or what their role may be. Consider this - the San Diego Zoo has rolled out an organization-wide talent management strategy, and certainly not every job at the Zoo involves a management position or sitting behind the desk. Delicato Family Vineyards has everyone in the organization, including the cellarmaster and shift employees using its employee performance and talent management system. The result for both organizations has been a more strategic approach to HR and greater employee engagement. When employees at all levels are engaged it means the company performs better. So next time you see a delivery person in brown, visit the zoo or have a glass of your favorite wine, think of how your organization could be doing a better job creating an organization-wide talent management strategy.
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July 16, 2008 6:00 AMDo You View Employee Training as a Talent Management Tool?Category: Performance and Talent Management  In today's world of shrinking economies and diminishing labor pools, employee training can be one of your most valuable and critical talent management tools. MORE 
July 14, 2008 5:30 AMSuccession Planning Made SimpleCategory: Performance and Talent Management Succession Planning If you ask 100 people about succession planning, you are likely to get 100 different responses about what it actually is and how their organization is handling it. But you will get the majority of the people to agree that it is important, and a growing concern for them. As more and more baby boomers are set to retire, organizations are planning ahead to ensure they have the skills and leadership required in the future. MORE
July 11, 2008 5:00 AMTaking the Subjectivity Out of Your Employee Performance AppraisalsCategory: Performance and Talent Management Employee Evaluations If like most companies, you use feedback and ratings from your employee performance appraisals to drive decisions around compensation, promotions and training, then ensuring consistency in your employee reviews is critical. Even if you're not using performance evaluation data to make these decisions, employees need to perceive a sense of fairness in their reviews. A perceived lack of fairness quickly translates into employee dissatisfaction and disengagement. MORE
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