Sales and Window Dressing

Before the advent of department stores, small retailers used their front windows in a straightforward manner to put their goods on display. The big department store windows were different. They were used to put on a display meant to charm and amaze.

Frank Baum, author of The Wizard of Oz, was a window dressers and founded the National Association of Window Trimmers. "Even the male mind, naturally obtuse upon such matters, is forced to marvel at the beauty of the display," he said.

What's the lesson here? Sell the sizzle not the steak. The plain goods are not as emotionally compelling as the context in which they are presented.

That's why some recruiting firms rent fancy offices in downtown towers. But how can theatrics make a job seem magical when the person you are presenting it to understands it quite well? Doesn't familiarity with something that is probably not a dramatic change, rule out big dreams?

Reference: Froma Harrop