Article
Ask iLounge 7-4-08
Ask iLounge offers readers the opportunity to get answers to their iPod-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
How do I copy music from my iPod onto my computer?
Click here for the answer.
How do I put DVDs on my iPod?
For converting DVDs, web video, TV shows and home movies to your iPod, iPhone or Apple TV, we have a three-part series outlining the best formats, settings, and various tools to use for converting all types of video content for use on these devices.
The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Mac)
The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Windows)
Q: What are the best speakers to use with my iPod? (15, 76-79, and 90-92)
Q: What are the best headphones to use with my iPod? (10, 72-75, and 90-92)
Q: I really want to get a nice case for my iPod. Do you have any suggestions? (36-37, 54-67, and 90-92)
Q: How can I connect my iPod to my car stereo? (14, 32-35, 68-71, and 90-92)
Q: Are there any batteries that I can use to extend my iPod's battery life? (82-83 and 90-92)
A: Answers to these and many other questions can be found in two places. Our Free iPod Book 3.3 provides a complete report card to all of the iPod accessories we've reviewed as of summer 2007, as well as over 125 iTunes and iPod tips & tricks. Further, our new 2008 iPod & iPhone Buyers' Guide has accessory tutorials at the page numbers listed in parentheses above. These and other publications in our Library are free downloads, developed by the editors of iLounge!
Q: My iPod nano recently went funny and iTunes said that it was corrupt. The first thing that I don’t understand is that I don’t know what corrupt in an iPod means, and I dont know how to solve it. I went to another site and they said to send the broken iPod in to them, but I dont know if I can trust them or if I even need to do this. Any suggestions?
- Jasmine
A: Generally, an error message in iTunes telling you that your iPod corrupt does not by itself indicate a physical problem with the iPod. The good news is that this means that this is very likely a problem you can solve yourself without actually having to send the iPod in to any kind of a repair service.
Essentially, an iPod nano stores information in much the same way as a computer hard disk or USB memory stick. If the information (ie, the music files and library database) on the iPod becomes damaged or unreadable, iTunes will detect the iPod as being “corrupt” and advise you to restore the iPod back to its factory settings.
A restore will erase everything on your iPod in much the same way that formatting your computer’s hard disk would erase everything on your computer. However, since you’ll be starting with a clean, empty iPod, generally any “corrupted” information will no longer be a problem (since it’s been erased).
If you have been using automatic synchronization and all of your music is still in your main iTunes library, this process is normally quite simple, and no actual data is going to be lost (in this case, your iPod just holds a copy of your music tracks anyway). In this case, simply connect the iPod to your computer, select it in the iTunes source list on the left-hand side of your iTunes window, and then click the “Restore” button which will appear in the main “Summary” screen. Once the restore has been completed, iTunes will take you through the iPod Setup Assistant in much the same way that would for a brand new iPod, and you can reload all of your content in from iTunes.
If you have been managing your iPod content manually and it does not exist on your computer, then you may be at risk of losing your media content, since it would only be stored on the iPod. In this case, you might be able to recover your content before restoring your iPod, depending on how badly corrupted the iPod is. Our iPod 201 tutorial on Copying Content from your iPod to your Computer provides more information on this.
Q: First I just wanted to say what a great site for anything and everything iPod and iPhone. I have a quick case question for you: I am in the military and work on F-15’s and I need to have my phone on me for emergencies. One day I had to intercept (no kidding) a nose tire from the intakes of a neaby running F-15. Unfortunately, the nose tire smacked the pocket in my uniform’s lower leg and smashed the glass into pieces on my iPhone. Are there any FULL 360-degree hard cases that can prevent this from happening again? A thin film protector that prevents scratches just isn’t going to do it. Any help you guys could give would be great, thanks.
- Robert
A: At this point the only real practical iPhone-specific options are the Artwizz SeeJacket Crystal (iLounge rating: A-) and Case-Mate Naked Case Version 2 (iLounge rating: B+). Both of these cases provide a full hard plastic shell for the iPhone, covering the screen completely in hard plastic that, quite surprisingly, also passes control through to the touch screen while offering a reasonable level of protection.
Unfortunately, being plastic these will likely not withstand heavy concussive forces, but are definitely a better option than the iPhone’s glass alone.
Another option you may want to consider is the Metallo Design Gilty Couture Chromium Case (iLounge rating: B), which claims to be teh hardest case on the planet. While this does not provide any screen protection, it would likely do a better job of absorbing an impact on other parts of the iPhone.
Q: I’ve accidentally ripped about 70 CDs at 48kbps because iTunes wiped my previous settings. My problem is now that I only have sporadic access to a decent internet connection, so ideally I’d like to be able to re-rip those tracks at 192 kbps without losing the track information or album artwork? Is this possible, or am I doomed to another fortnight of Track 01, Track 02, etc.
- Rachel
A: The good news is that as long as you’ve imported these CDs via iTunes itself there should be a couple of features that will work in your favour.
Firstly, if you have labelled your CDs before importing them (ie, either via automatic track information lookup or by editing the track properties on the CD track listing itself), then iTunes will likely have remembered these edits, and should be able to identify these tracks again from its own database, rather than having to connect out over the Internet to Gracenote CDDB. In this case, you would already have the track label information available, although naturally this won’t include the album artwork.
Unfortunately, if you edited the tracks after you imported the CD into iTunes, then iTunes has no way of identifying the tracks on the CD without going out and looking it up online. The good news is that this procedure is separate from the process of downloading album artwork, and since only basic text information is being exchanged, it should be relatively painless even on a low-speed Internet connection.
The second benefit is that as long as you have not changed the track information from what was originally supplied, iTunes will recognize that these CD tracks are already in your library and offer to replace them when you once again attempt to import the same CD. When you attempt to import a CD into iTunes that already has matching tracks (based on track, artist and album name) in your iTunes library, you should be prompted with a dialog box similar the following as soon as you hit the “Import” button:

If this dialog box does not appear, but iTunes instead simply starts importing the CD, cancel the import and check your existing tracks to ensure that the artist, album, and song title information matches between the CD track listing and the tracks that have already been imported into iTunes.
If you choose to import your CDs and replace existing tracks, then iTunes is just replacing the existing file with the newer one and leaving the library database entry untouched. Therefore, any automatically downloaded album artwork should be retained, as well as the track’s position in any playlists that it has been added to and any other metadata such as rating, play count, last played, etc.
As to iTunes “wiping your settings” to default to 48kbps, this is definitely not normal behaviour. Even in a brand new installation, iTunes defaults to using 128kbps AAC as its default encoder. If 48kbps has been selected as a default, it’s far more likely some other third-party program has interfered with iTunes’ preference settings. This could perhaps be software designed for encoding audiobooks, podcasts, or radio programs, since these are the only types of content that 48kbps would normally be acceptable for.
Q: I recently got a new PC and transfered my iTunes library from my old computer to the new one and updated iTunes to version 7.6. Now when I plug in my iPod the existing library of music is categorized as “Other” files as opposed to audio files. When I select Music under my Devices heading it shows nothing. I also tried to add a song from my iTunes library to my iPod and that now shows in the Music category but when I disconnect my iPod the song is not in the library.
- Jessie
A: Although the timing of your migration and upgrade to iTunes 7.6 is coincidental, the usual cause of this problem is simply corruption of the iPod database on the device itself, which should not normally be related to an iTunes upgrade or moving to a new computer.
Essentially, iTunes and the iPod use a library database to index the media content stored on the device. If this database is lost or corrupted, then you have an iPod filled with media files that cannot be recognized by the device itself, or by iTunes. This space is therefore categorized as “Other” since iTunes doesn’t actually know what it is.
Unfortunately, the only easy way to solve this problem is to do a full “Restore” on the iPod. This will erase everything on the iPod itself and return you to default factory settings. If your music is already stored in your iTunes library, this process is generally trivial since your iPod can be reloaded entirely from your iTunes library. In this case, the only real consideration is the time you will have to wait for your iPod to do its first sync after the restore.
If your music is only stored on your iPod and you do not have a copy on your computer, it is probably still very possible to recover the actual media content manually, since it’s likely still all there—it’s only the index to that data that’s been lost. The “Brute Force” approach described in our iPod 201 tutorial on Copying Content from your iPod to your Computer provides instructions for how to do this.
Q: I keep a lossless playlist and a AAC playlist and only the AAC list I would like to have on my iPod when synchronizing with iTunes. How do I synchronize and make sure I only get the AAC list? Further, if I want to create playlists with just AAC, can I create playlist(s) in a playlist?
- Dutch
A: When maintaining a library of two different audio formats, the best way to organize and separate the different formats is through the use of Smart Playlists.
A simple Smart Playlist that searches for audio files based on fields such as “Kind” and “Bitrate” can be used to select all of your tracks in a given format. For instance, a Smart Playlist such as the following would select all AAC tracks of 256kbps or below:

(Note that “Less than 257 kbps” needs to be used to include 256kbps tracks, since the condition is “less than” and not “less than or equal to")
The benefit of Smart Playlists is that they are automatically updated. So a main “AAC” playlist will always contain all AAC tracks which meet the criteria you’ve specified. This can be very handy to synchronize only your AAC tracks to your iPod without including the Apple Lossless tracks as well, which we will discuss further on.
While standard playlists cannot be nested within each other, you can build additional Smart Playlists based on whether a track is in an existing playlist. So you could use a master “AAC” playlist, which contains all of your AAC tracks, as a reference point for building additional Smart Playlists. For example, if you wanted to select only 100 AAC tracks from your Rock genre that you had not listened to in at least three weeks, you could build a Smart Playlist like the following:

The “Playlist” condition can also be used to select tracks based on standard playlists, so if you already have standard playlists built which contain a mixture of tracks in both formats, you could filter out only the AAC tracks from that playlist by including only tracks that exist in both the AAC Smart Playlist and your manual playlist:

Once you’ve built these playlists, you can easily control which content is synced to your iPod by choosing to only sync “Selected Playlists” in your iPod sync settings. To do this, simply select your iPod in the iTunes source list while it’s connected and then select the “Music” tab from the top of the main window:

On your music sync settings screen, choose “Selected Playlists” and then check only those playlists that you want iTunes to transfer to your iPod (ie, the AAC only playlists that you’ve built).
Q: I am trying to get the best possible video resolution out of an iPod touch / iPhone dock. I purchased a monster cable with an S-Video connection, but Apple stopped making the S-Video dock. Apple now sells the component video kit but I have been told S-Video is still better. How do I get the highest resolution out of my iPhone or iPod onto my TV? My television is rated at 1080, but the only docks I find are around 600.
- Craig
A: The first important point to consider is that regardless of the cable used or the television used, the iPod (and iPhone) are only capable of 480-line output (NTSC) or 576-line output (PAL), and the content on the iPod itself is limited to these resolutions also (approximately 720x480 or 720x576 are the upper hard-limits, and these are even lower on some iPod models). Therefore, no cable is going to provide any higher resolution or quality than this, since your source material and source signal is limited to these standard-definition resolutions.
Several manufacturers such as DLO and Creative Labs have begun to release “upscaling” iPod docks that provide high-definition 720p output from a standard 2007 iPod model. However, these are the same in principle as an upscaling DVD player—the source material is simply being cleaned up and output at a native HD resolution for your TV, and any quality increases are going to be minimal compared to viewing content actually encoded at 720p or higher.
S-Video is somewhat superior to composite video output (identified by a single RCA video lead, normally coloured yellow). However, contrary to what you’ve been told, S-Video is definitely considerably lower in quality than component video output (identified by three RCA video leads, normally coloured red, green, and blue). In fact, component video is the only three of these connections that can be used to carry progressive scan video content from DVD players and HDTV content.
Note as well that with the iPod classic and iPod nano (with video), the Component AV cables can provide a progressive 480p signal, whereas the S-Video and composite outputs are limited to 480i. Unfortunately, the iPod touch and iPhone do not currently support 480p output, so you will be limited to interlaced video on these devices regardless of which cables you use.
Ideally, however, if your TV supports component inputs (as almost all HDTVs on the market do), the Apple Component AV Cables are definitely the recommended choice for the best quality. This is especially true if you are using an iPod classic or iPod nano (with video) which have better-quality 480p output capabilities, but even with the iPod touch or iPhone the quality increase is noticeable enough.
Ask iLounge Archives:
10-3-08: Displaying lyrics on iPod touch, Calculating playlist sizes, Transferring tracks to iPod in manual mode, Purchasing older iPod models, Using iPhone without phone service, Shuffle modes
9-26-08: iTunes HD TV episodes showing up twice, Shure MPA-3C and iPod touch, Synchronizing iPod to a new iTunes library, Problems updating iPhone applications, Managing iTunes media files on an external hard drive, Managing multiple iPods on one computer
9-19-08: Removing Genre column in iTunes 8, Syncing TV Shows by playlist, Recovering Mac-formatted iPod on Windows, Recovering photos from iPod, XtremeMac Luna X2, iPod flash memory capacity, Restoring older iPod models
9-12-08: Managing iPhone Backups, iPod disk mode and deleted items, iPod Plays only single tracks, iPhone and T9 predictive text, Copying ratings and play counts from iPod to computer, Automatically retrieving CD information and album artwork
9-5-08: AV output from iPhone 3G dock, New playlists not appearing on iPod, Transferring music on iPod touch from multiple computers, Resetting iTunes Store authorization counts, Editing tag information, iPhone task applications
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Previous: Ask iLounge 6-27-08
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1
hi there i think me ipod is dead:(
i was listening to it on the train and all of a sudden it went quiet. i changed a song and it just stayed on 0:00 and now when i connect it to my computer it doesnt come up on my computer plz help! i really need it fixed!
(p.s. my ipod is nano 2nd generation 2gb if that helps thanks in a advance marcus
Posted by Marcus on July 6, 2008 at 1:28 PM (PDT)
2
Hi,
I am fairly new to itunes and have started copying my cd library into itunes. There is a field for release date but when I open info the field is not there to input. How do I access this field. Once I have input this information I would like to have my albums sorted by album artist and then by release date. Can I do this and if so how?
Posted by Phil on July 6, 2008 at 11:37 PM (PDT)
3
@Phil
Within iTunes, command-i will open the info dialogue of a music file. Select the Info tab within this window and you will see a box for Year; you can only have the 4-digit year of release (cannot have the month and day included).
To view the year within the iTunes player window, select View from the iTunes menu, and then select View Options…
Check the box next to Year and then click OK.
There is an actual Release Date heading, but that is only available for Podcasts.
cheers!
Posted by consumer_Q on July 7, 2008 at 10:54 AM (PDT)
4
Note as well that clicking on the ‘Album’ heading in any track listing in iTunes will toggle between Album, Album by Artist, and Album by Year. The third option will still keep your tracks grouped/sorted by album and artist, but the albums themselves will be sorted by year, rather than alphabetically.
Sorting on the “Year” column alone, of course, will not necessarily keep your tracks grouped logically.
The “Release Date” heading is also used for TV Shows, incidentally, but there is presently no way in iTunes itself to set this field, even via Applescript. You must resort to third-party tools such as AtomicParsley.
Posted by Jesse David Hollington in Toronto on July 7, 2008 at 12:51 PM (PDT)
5
Someone changed my daughter’s master pod’s code lock. I am now unable to access anything.....we son not know the new lock code, and want to know if there is a way to override th elock code. I heard that 1234 will unlock the code, but that does not work.
Posted by Sherry Nasikapow on July 9, 2008 at 7:23 PM (PDT)
6
The password on our IPod has been lost. I went into recovery mode and tried to restore. I got the following message. “The iPod~iPod~ could not be restored. An unknown error occurred [1603].” What do I do? How do I get it out of recovery mode? We have not been able to use it for several months now. It is an iPod touch 8GB. Please help!
Posted by Jack Bastian on July 12, 2008 at 1:08 PM (PDT)
7
A long time ago, i had installed ipod software on my computer, recently i had to make some changes, and now ipod is lost. I attempted to re-install the software, but my computer will not read the disc as valid. A friend of mine who already had ipod software on her computer tried to connect to my ipod, and it would not link...what do i do?
Posted by Alma on July 16, 2008 at 11:47 PM (PDT)
8
My Ipod will play but I cannot hear music out of the headphones. Is there anything that I can do to fix the sound? If there is, if anyone can help me with this matter, I am thanking you in advance.
Posted by Big Roge on July 21, 2008 at 9:56 AM (PDT)