
'Out of stock' confusion over pre-orders...
Published: 7 July 2008 16:19 BST
The 3G iPhone has today been made available to pre-order online from the O2 and Carphone Warehouse websites.
The smart phone device is not due to ship until 11 July but one-device-per-customer pre-orders can now be placed on the websites for delivery on that date.
Apple photos - pick of crop
Check out the latest in Apple innovation…
♦  Photos: What should be crowned the king of Apple cool?
♦  Photos: Apple flying high at Macworld
♦  Photos: Apple's Jobs slims down laptop for Macworld 2008
♦  Photos: High life at the high-tech hotel
♦  Photos: Who's in the iPhone queue?
O2 said pre-ordering was available from 08:00(BST) this morning, while Carphone Warehouse had a pre-order page up at 11:00(BST). Both sites, however, have reported problems - which include prospective customers being incorrectly informed 3G iPhones are out of stock, and the sites running slower than usual.
A Carphone Warehouse spokeswoman said there had been "an issue" with its website wrongly stating all 3G iPhone models are out of stock. The retailer is not in fact out of stock of any of the 3G models, she said. Carphone Warehouse's website saw a 46 per cent increase in traffic after 11:00(BST), she added.
Meanwhile O2's site currently reports the operator is out of stock of iPhones, yet an O2 spokeswoman said she believes the 8GB version is still available. "The website is up and running. But it's a bit slow," she added.
A statement for prospective customers on O2's website reads: "Orders will be processed on a first come, first served basis. Your order may be delayed if we have stock shortages or if your order requires further security validation. Certain remote postcodes will require an additional day for delivery."
The spokeswoman said O2 had "roughly split its stock in half" - between its online stores and retail stores. There has been "unprecedented demand" for the 3G iPhone, she added.
Why are you running so many stories about this dev...
Anonymous
I am sure there are plenty of 3G iphones in stock....
Jack Winogrodzki
I tried several times to upgrade online. After ru...
Anonymous
would this be a bad time to mention that my two ye...
Karen Challinor
I received a text from O2 saying the 3g iphone was...
Anonymous
You will also ideally have been involved in Pre Sales previously and/or have experience with licensing models and part numbers. You will be involved ...
Websites should have a focus on ease of use and cross browser support. The building of small-medium sized websites and web solutions is part of the ...
This year will see them rewrite a number of websites and web applications using ASP.Net 2005 and 2008 and will again be the first to work alongside ...
Agenda Setters 2008
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.
Stories from the web...
Copyright ©1995-2008 CNET Networks, Inc. All rights reserved. Top of page
Natasha Lomas Symbian CEO on open source, Windows Mobile and 'usability' Interview: Nigel Clifford, CEO, Symbian...
Natasha Lomas Is Nokia losing its enterprise mojo? Or does it still have time for business?