Cops Befuddled by Vonage 911 Crying baby emergency call

According to the Seminole Chronicle, police were befuddled when they responded to a 911 call with a crying baby on the open phone line, only to discover they were at the wrong house. Apparently, the owner is a Vonage customer and moved without notifying Vonage of the change of address to update the E911 records.

The article explains:
Kelly informed Sanford police of the situation. Upon arrival at the family's home, officers confronted a rather confused and embarrassed father who admitted his son had been playing with his cell phone.

They had moved, the father said, and had not bothered to update their phone carrier, Vonage, with their new address.

What I don't get is how the baby dialed 911 using a cell phone that is tied to Vonage's service. Since when did Vonage start offering cell phone service? If 911 was dialed from a cell phone, the tracing of the call should be performed from the wireless carrier not Vonage.

The only thing I can think of is that the father installed some sort of Vonage software on his mobile phone that enables outbound calling through the Vonage service. But if such a piece of software exists, I'm unaware of its existence. The closest thing is Vonage Companion, and that is designed to run on PCs not a mobile phone. I'm more confused over this than the mainstream media was over the Governor Sarah Palin VP pick.
| 3 Comments | 0 TrackBacks

Listed below are links to sites that reference Cops Befuddled by Vonage 911 Crying baby emergency call :

Cops Befuddled by Vonage 911 Crying baby emergency call TrackBack URL : http://blog.tmcnet.com/mt/mt-tb.cgi/37270

3 Comments

I'm with you on this story. I left a comment on the original asking how Vonage was involved but no reply yet. I suspect it's just incompetent reporting. The film "Idiotocracy" comes to mind.

Perhaps he had a Nokia E61 phone set up to connect to his vonage softphone account using the built in SIP client. It would be easy enough for me to make the same mistake while in some random hotel room on yet another business trip.

There is actually a way, softphone can be used in i-phone i have tried that.

Leave comment to Cops Befuddled by Vonage 911 Crying baby emergency call article

Recent Comments

  • Tom Keating: My bad. I know Raketu offers a Windows Mobile application read more
  • DJ: C'mon, you of all people should know the difference between read more
  • Marvin: IT'S typical that the government would extend the program to read more
  • Rupali: This is great. I wish I could get mu hands read more
  • Nicks van man: Great get rid of the wires read more
  • Tsahi Levent-Levi: Tom, I have the feeling that in most cases this read more
  • Conker: All this coupon crap is bullshit! The government can read more
  • Doug: I came across this article and wonder if this Walletex read more
  • carol: hi tom, I just want to say that I have read more
  • Nav: Not with the rtx dualphone 3880 read more

Subscribe to Blog

Blogroll

Recent Assets

  • question.jpeg
  • reduce recycle.jpeg
  • nokia-n97.jpg
  • google-android.jpg
  • raketu-logo.gif
  • fuel cell book.jpeg
  • video__retailers_black_friday.jpg
  • utorrent-gui.jpg
  • amazon-logo.jpg
  • magnavox-NB500MG9.jpg

Monthly Archives

Around TMCnet Blogs

Latest Whitepapers

TMCnet Videos