This week we are discussing a painful, but important situation that a lot of American consumers are facing. It is so scary to think that you might lose your home, but we want you to know that there is hope. We want to be a resource to those folks because we have been there and understand how scary it can be.
There is a lot of misunderstanding surrounding the Loan Modification process. We are here to shed the light on these myths and provide the resources necessary to get you a lower payment. Here are a few important tips that will help you complete your objective.
1. Be Kind. As the old adage goes, “One gets farther with honey than with vinegar.” You mortgage lender is not like the collection agents that hound you day and night. They are civil and most really want to help. The best way to get what you want is to make the person on the other end of the phone your best friend.
2. Understand The Process. If you go in with intelligence and explain to the Loan Modification Dept. your situation, the chances are actually pretty good you will walk away with a lower payment. The good news is that they do not want your house, they just want your monthly payment.
3. Have your paperwork ready. This will be the most impressive thing you can do. If you are prepared they will be much more likely to work with you.
Here is what they are going to require:
1. Hardship letter - This is an important piece to the puzzle. Type it up so it looks professional. The letter needs to include the reason for your request (i.e. job loss, sickness, divorce), why you feel you should qualify for a lower rate, and that you are willing to do what it takes to maintain your home. Budget - Many times they will go over the budget during the initial call so have this ready to read to them. Also, fax it with the other information.
2. Pay Stub - They are going to require proof of income.
3. Tax Returns - You are going to need to prove your income for the last two years.
4. Bank Statement - Usually they need at least the last two bank statements.
4. Ask Questions. Be proactive and ask for the next step. They receive a lot of request so you will need to give them time to do their job, but you don’t want to get lost in the avalanche of paperwork.
5. Keep paying your mortgage payment. Do not expect to be able to skip a payment. The Loan Modification approval is based on you continuing to pay your payment on time.
2 Comments
June 12, 2008 at 10:18 pm
Hello,
Thank you for posting this article dated April 30, 2008 at 4:10 pm. I have some info that you may be interested in hearing. I’m a homeowner and Washington Mutual services my adjustable rate loan mortgage. I requested a modification following every step you listed in your article. However, WAMU sent me a denial letter stating they could not help me because my rate didn’t change, which is 10.85%. and to reply again in November. When I called them, a rep advised me that my denial was due to me making my payment on time every month so they skipped my loan for modification consideration. But I borrowed the money to make my payment, which they know from my hardship letter. Therefore, the rep advised me they could help me if I skip two monthly payments. Then during our conversation, I found out that the rep was a supervisor. Since then I’ve called back to confirm It’s ok to miss my July’s payment and they are fine with that. They advise me to call back when I’m two months behind. Then I should qualify.
I could be wrong, but is this a good way to practice business?
June 17, 2008 at 10:19 pm
Here is my SUCCESS story with Chase. I applied for a mod in December ‘07 and they lost my file. I had to do it again in January. Then, after two months and calling weekly it was “at the underwriters.” After two more months and weekly calling I was being put on a priority list because so much time went by. Finally, a week ago I was successful. I heard I had been approved and the people on the phone really couldn’t tell me what the terms were. Today I got a simple letter:
Your old rate of 8.69% (this was the arm it really started at 6.7% for 2 years) has been modified at the fixed rate of 5.375% for the balance of the loan.
HOLY CRAP!!! I can keep my house and actually got a GREAT rate to boot!
I hope everyone stays with it and can keep their homes.
FYI I was falling behind in my payments more and more over the course of this process. I never got 30 days behind, but I was close.
Thank you CHASE!!
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