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	<title>Featured &#8211; Customer Experience Matters®</title>
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		<title>Introducing The Customer Experience (CX) Institute</title>
		<link>https://experiencematters.wordpress.com/2017/05/16/introducing-the-customer-experience-cx-institute/</link>
					<comments>https://experiencematters.wordpress.com/2017/05/16/introducing-the-customer-experience-cx-institute/#respond</comments>
		
		<dc:creator><![CDATA[Bruce Temkin, CCXP]]></dc:creator>
		<pubDate>Tue, 16 May 2017 11:30:25 +0000</pubDate>
				<category><![CDATA[Customer experience]]></category>
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					<description><![CDATA[I&#8217;m very excited to announce the launch of the Customer Experience (CX) Institute&#8230; The CX Institute helps organizations become customer-centric. It provides leaders across your organization (from first-line supervisors to senior executives) with the knowledge, skills, &#38; mindset required for an organization to become more customer centric. We developed our training to engage all levels [&#8230;]]]></description>
		
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