Hospitality 121 : Conversations on the Industry Sat, 13 Dec 2025 12:01:22 +0000 Sat, 13 Dec 2025 12:01:22 +0000 Libsyn RSSgen 1.0 https://www.hospitality121.com/ https://www.hospitality121.com/ Every industry faces issues that have to do with employees, whether it is recruiting, retaining, engaging these employee or HR issues. We are here to help hoteliers gain valuable access and knowledge to better their employer brands. https://static.libsyn.com/p/assets/5/6/9/7/5697b615dc692744/web.jpg Hospitality 121 : Conversations on the Industry no episodic no Every industry faces issues that have to do with employees, whether it is recruiting, retaining, engaging these employee or HR issues. We are here to help hoteliers gain valuable access and knowledge to better their employer brands. The Black Tie Experience with Bob Pacanovsky The Black Tie Experience with Bob Pacanovsky Thu, 03 May 2018 17:03:41 +0000 An entrepreneur for more than 20 years, primarily in the hospitality industry, Bob Pacanovsky and his team had one opportunity to create both a "wow" experience and a lasting impression on his customers and clients. He has turned that expertise into a series of keynote speeches and trainings he calls the Black Tie Experience.

 

Through his work, Bob spent years observing people – how they act, behave, serve and lead. He combines that experience with business acumen to teach companies and leaders how to focus on engagement, retention, and loyalty – three tenets of the Black Tie Experience. 

 

Bob launched a new company in January 2015 after selling his catering and event company that he founded in 2000. He has now turned his attention to delivering the Black Tie Experience to companies and associations of all sizes.

Bob's website

E-Mail Bob

 

]]> An entrepreneur for more than 20 years, primarily in the hospitality industry, Bob Pacanovsky and his team had one opportunity to create both a "wow" experience and a lasting impression on his customers and clients. He has turned that expertise into a series of keynote speeches and trainings he calls the Black Tie Experience.

Through his work, Bob spent years observing people – how they act, behave, serve and lead. He combines that experience with business acumen to teach companies and leaders how to focus on engagement, retention, and loyalty – three tenets of the Black Tie Experience.

Bob launched a new company in January 2015 after selling his catering and event company that he founded in 2000. He has now turned his attention to delivering the Black Tie Experience to companies and associations of all sizes.

Bob's website

E-Mail Bob

]]> 33:04 false 36 full An entrepreneur for more than 20 years, primarily in the hospitality industry, Bob Pacanovsky and his team had one opportunity to create both a "wow" experience and a lasting impression on his customers and clients. He has turned that expertise into a series of keynote speeches and trainings he calls the Black Tie Experience.   Through his work, Bob spent years observing people – how they act, behave, serve and lead. He combines that experience with business acumen to teach companies and leaders how to focus on engagement, retention, and loyalty – three tenets of the Black Tie Experience.    Bob launched a new company in January 2015 after selling his catering and event company that he founded in 2000. He has now turned his attention to delivering the Black Tie Experience to companies and associations of all sizes. Bob's website E-Mail Bob  An entrepreneur for more than 20 years, primarily in the hospitality industry, Bob Pacanovsky and his team had one opportunity to create both a "wow" experience and a lasting impression on his customers and clients. He has turned that expertise into a series of keynote speeches and trainings he calls the Black Tie Experience.   Through his work, Bob spent years observing people – how they act, behave, serve and lead. He combines that experience with business acumen to teach companies and leaders how to focus on engagement, retention, and loyalty – three tenets of the Black Tie Experience.    Bob launched a new company in January 2015 after selling his catering and event company that he founded in 2000. He has now turned his attention to delivering the Black Tie Experience to companies and associations of all sizes. Bob's website E-Mail Bob   The Business of People with Rupesh Patel The Business of People with Rupesh Patel Tue, 24 Apr 2018 17:19:59 +0000 Rupesh Patel is a proven General Manager in charge of one of the top-rated hotels in Daytona Beach and is the founder of Smart Guests.com – which offers offer customer service solutions that improve your guest interactions, feedback and service scores

He has worked with a variety of brands including Hilton, Marriott, IHG, Choice Hotels, Wyndham Hotels and many independent hotels.

In addition to his success as a hotel manager, Rupesh enjoys speaking at hospitality events across the country.

 

Contact Rupesh

]]> Rupesh Patel is a proven General Manager in charge of one of the top-rated hotels in Daytona Beach and is the founder of Smart Guests.com – which offers offer customer service solutions that improve your guest interactions, feedback and service scores

He has worked with a variety of brands including Hilton, Marriott, IHG, Choice Hotels, Wyndham Hotels and many independent hotels.

In addition to his success as a hotel manager, Rupesh enjoys speaking at hospitality events across the country.

Contact Rupesh

]]> 31:35 false 35 full Rupesh Patel is a proven General Manager in charge of one of the top-rated hotels in Daytona Beach and is the founder of Smart Guests.com – which offers offer customer service solutions that improve your guest interactions, feedback and service scores He has worked with a variety of brands including Hilton, Marriott, IHG, Choice Hotels, Wyndham Hotels and many independent hotels. In addition to his success as a hotel manager, Rupesh enjoys speaking at hospitality events across the country.   Contact RupeshRupesh Patel is a proven General Manager in charge of one of the top-rated hotels in Daytona Beach and is the founder of Smart Guests.com – which offers offer customer service solutions that improve your guest interactions, feedback and service scores He has worked with a variety of brands including Hilton, Marriott, IHG, Choice Hotels, Wyndham Hotels and many independent hotels. In addition to his success as a hotel manager, Rupesh enjoys speaking at hospitality events across the country.   Contact Rupesh Hospitality Digital Revolution with Adam Wallace Hospitality Digital Revolution with Adam Wallace Thu, 19 Apr 2018 18:17:47 +0000 Adam Wallace is the founder and CEO of Spherical Communications, a digital agency specializing in design, content and social media for travel and hospitality clients.

Spherical has quickly become a leading agency in independent lifestyle hotel website design and digital marketing, working with some of the industries most visible brands. 

Prior to Spherical, Adam was known for his work as Director of Digital Marketing at the Roger Smith Hotel where he helped established the hotel's reputation as a pioneer in social media marketing in the hospitality industry, proclaimed by eConsultancy as "the most social media savvy hotel in New York -- if not the world".

Adam has been featured as a speaker at dozens of conferences across North America and Europe and is widely recognized as an innovator in online marketing in travel and tourism. As a photographer and videographer, Adam is passionate about the impact of visual media in online branding.

Spherical

 

]]> Adam Wallace is the founder and CEO of Spherical Communications, a digital agency specializing in design, content and social media for travel and hospitality clients. Spherical has quickly become a leading agency in independent lifestyle hotel website design and digital marketing, working with some of the industries most visible brands. Prior to Spherical, Adam was known for his work as Director of Digital Marketing at the Roger Smith Hotel where he helped established the hotel's reputation as a pioneer in social media marketing in the hospitality industry, proclaimed by eConsultancy as "the most social media savvy hotel in New York -- if not the world". Adam has been featured as a speaker at dozens of conferences across North America and Europe and is widely recognized as an innovator in online marketing in travel and tourism. As a photographer and videographer, Adam is passionate about the impact of visual media in online branding.

Spherical

]]> 39:12 true 34 full Adam Wallace is the founder and CEO of Spherical Communications, a digital agency specializing in design, content and social media for travel and hospitality clients. Spherical has quickly become a leading agency in independent lifestyle hotel website design and digital marketing, working with some of the industries most visible brands.  Prior to Spherical, Adam was known for his work as Director of Digital Marketing at the Roger Smith Hotel where he helped established the hotel's reputation as a pioneer in social media marketing in the hospitality industry, proclaimed by eConsultancy as "the most social media savvy hotel in New York -- if not the world". Adam has been featured as a speaker at dozens of conferences across North America and Europe and is widely recognized as an innovator in online marketing in travel and tourism. As a photographer and videographer, Adam is passionate about the impact of visual media in online branding. Spherical  Adam Wallace is the founder and CEO of Spherical Communications, a digital agency specializing in design, content and social media for travel and hospitality clients. Spherical has quickly become a leading agency in independent lifestyle hotel website design and digital marketing, working with some of the industries most visible brands.  Prior to Spherical, Adam was known for his work as Director of Digital Marketing at the Roger Smith Hotel where he helped established the hotel's reputation as a pioneer in social media marketing in the hospitality industry, proclaimed by eConsultancy as "the most social media savvy hotel in New York -- if not the world". Adam has been featured as a speaker at dozens of conferences across North America and Europe and is widely recognized as an innovator in online marketing in travel and tourism. As a photographer and videographer, Adam is passionate about the impact of visual media in online branding. Spherical   Staying Power with Cara Silletto Staying Power with Cara Silletto Thu, 12 Apr 2018 18:49:45 +0000 From manufacturing to healthcare and professional services to non-profit, Cara Silletto has worked with businesses in a plethora of industries. Her knowledge of industry jargon and her understanding of what keeps leaders in those businesses up at night is one of the many keys to her success.

She is a successful speaker and author. Cara co-authored the book What's Next in HR with several industry leaders, then created the little purple book on The Millennial Mindset. Her newest employee retention-focused book, Staying Power: Why Your Employees Leave & How to Keep Them Longer, launched in March 2018.

 

Crescendo Strategies

]]> From manufacturing to healthcare and professional services to non-profit, Cara Silletto has worked with businesses in a plethora of industries. Her knowledge of industry jargon and her understanding of what keeps leaders in those businesses up at night is one of the many keys to her success.

She is a successful speaker and author. Cara co-authored the book What's Next in HR with several industry leaders, then created the little purple book on The Millennial Mindset. Her newest employee retention-focused book, Staying Power: Why Your Employees Leave & How to Keep Them Longer, launched in March 2018.

Crescendo Strategies

]]> 39:10 false 33 full From manufacturing to healthcare and professional services to non-profit, Cara Silletto has worked with businesses in a plethora of industries. Her knowledge of industry jargon and her understanding of what keeps leaders in those businesses up at night is one of the many keys to her success. She is a successful speaker and author. Cara co-authored the book What's Next in HR with several industry leaders, then created the little purple book on The Millennial Mindset. Her newest employee retention-focused book, Staying Power: Why Your Employees Leave & How to Keep Them Longer, launched in March 2018.   Crescendo StrategiesFrom manufacturing to healthcare and professional services to non-profit, Cara Silletto has worked with businesses in a plethora of industries. Her knowledge of industry jargon and her understanding of what keeps leaders in those businesses up at night is one of the many keys to her success. She is a successful speaker and author. Cara co-authored the book What's Next in HR with several industry leaders, then created the little purple book on The Millennial Mindset. Her newest employee retention-focused book, Staying Power: Why Your Employees Leave & How to Keep Them Longer, launched in March 2018.   Crescendo Strategies The Office Spaces with Christian Johnson & Sarah Schlafly The Office Spaces with Christian Johnson & Sarah Schlafly Tue, 03 Apr 2018 14:47:10 +0000 Where we work….our environment…can be a major factor in determining our productivity and overall success.  Finding the right office space can be a challenge – and finding a suitable workspace when you are traveling can be even more difficult. 

 

That's where Multipass comes in.  They offer an ecosystem of innovative spaces in locations across the country - and they are actively growing.  While each location has its own unique style or culture – they all share 4 main values in common: community, diversity, sustainability, and wellness.

 

Today we speak with co-founders Christian Johnson and Sarah Schlafly about what led them to create such a unique venture and what the future holds for innovative spaces.

 

Christian Johnson

Christian Johnson is the co-founder of MultiPass, an Ecosystem of Innovative Spaces. He turned his passion for urban innovation, smart cities, and workplace design into a thriving company.

Johnson is a US Army veteran, former St. Louis police officer, and community leader. Prior to MultiPass he founded Serving with the Badge, a non-profit dedicated to building relationships between police and the community. In 2016, St. Louis Business Journal selected Johnson for the 30 Under 30 Award.

Sarah Schlafly

Sarah Schlafly is the co-founder of MultiPass, an Ecosystem of Innovative Spaces. She developed the four pillars from which MultiPass' Innovative Spaces are selected. These pillars are Community, Diversity, Sustainability, and Wellness, and they are all values she is passionate about fostering on both a micro and macro level.

 

After working briefly as an accountant, Schlafly started her first company at the age of 23. She went on to build the digital marketing department for a national food brand. Now she works full-time for MultiPass, operating out of St. Louis.

 

https://www.multipassapp.com/

 

]]> Where we work….our environment…can be a major factor in determining our productivity and overall success. Finding the right office space can be a challenge – and finding a suitable workspace when you are traveling can be even more difficult.

That's where Multipass comes in. They offer an ecosystem of innovative spaces in locations across the country - and they are actively growing. While each location has its own unique style or culture – they all share 4 main values in common: community, diversity, sustainability, and wellness.

Today we speak with co-founders Christian Johnson and Sarah Schlafly about what led them to create such a unique venture and what the future holds for innovative spaces.

Christian Johnson

Christian Johnson is the co-founder of MultiPass, an Ecosystem of Innovative Spaces. He turned his passion for urban innovation, smart cities, and workplace design into a thriving company. Johnson is a US Army veteran, former St. Louis police officer, and community leader. Prior to MultiPass he founded Serving with the Badge, a non-profit dedicated to building relationships between police and the community. In 2016, St. Louis Business Journal selected Johnson for the 30 Under 30 Award.

Sarah Schlafly

Sarah Schlafly is the co-founder of MultiPass, an Ecosystem of Innovative Spaces. She developed the four pillars from which MultiPass' Innovative Spaces are selected. These pillars are Community, Diversity, Sustainability, and Wellness, and they are all values she is passionate about fostering on both a micro and macro level.

After working briefly as an accountant, Schlafly started her first company at the age of 23. She went on to build the digital marketing department for a national food brand. Now she works full-time for MultiPass, operating out of St. Louis.

https://www.multipassapp.com/

]]> 37:45 false 32 full Where we work….our environment…can be a major factor in determining our productivity and overall success.  Finding the right office space can be a challenge – and finding a suitable workspace when you are traveling can be even more difficult.    That's where Multipass comes in.  They offer an ecosystem of innovative spaces in locations across the country - and they are actively growing.  While each location has its own unique style or culture – they all share 4 main values in common: community, diversity, sustainability, and wellness.   Today we speak with co-founders Christian Johnson and Sarah Schlafly about what led them to create such a unique venture and what the future holds for innovative spaces.   Christian Johnson Christian Johnson is the co-founder of MultiPass, an Ecosystem of Innovative Spaces. He turned his passion for urban innovation, smart cities, and workplace design into a thriving company. Johnson is a US Army veteran, former St. Louis police officer, and community leader. Prior to MultiPass he founded Serving with the Badge, a non-profit dedicated to building relationships between police and the community. In 2016, St. Louis Business Journal selected Johnson for the 30 Under 30 Award. Sarah Schlafly Sarah Schlafly is the co-founder of MultiPass, an Ecosystem of Innovative Spaces. She developed the four pillars from which MultiPass' Innovative Spaces are selected. These pillars are Community, Diversity, Sustainability, and Wellness, and they are all values she is passionate about fostering on both a micro and macro level.   After working briefly as an accountant, Schlafly started her first company at the age of 23. She went on to build the digital marketing department for a national food brand. Now she works full-time for MultiPass, operating out of St. Louis.   https://www.multipassapp.com/  Where we work….our environment…can be a major factor in determining our productivity and overall success.  Finding the right office space can be a challenge – and finding a suitable workspace when you are traveling can be even more difficult.    That's where Multipass comes in.  They offer an ecosystem of innovative spaces in locations across the country - and they are actively growing.  While each location has its own unique style or culture – they all share 4 main values in common: community, diversity, sustainability, and wellness.   Today we speak with co-founders Christian Johnson and Sarah Schlafly about what led them to create such a unique venture and what the future holds for innovative spaces.   Christian Johnson Christian Johnson is the co-founder of MultiPass, an Ecosystem of Innovative Spaces. He turned his passion for urban innovation, smart cities, and workplace design into a thriving company. Johnson is a US Army veteran, former St. Louis police officer, and community leader. Prior to MultiPass he founded Serving with the Badge, a non-profit dedicated to building relationships between police and the community. In 2016, St. Louis Business Journal selected Johnson for the 30 Under 30 Award. Sarah Schlafly Sarah Schlafly is the co-founder of MultiPass, an Ecosystem of Innovative Spaces. She developed the four pillars from which MultiPass' Innovative Spaces are selected. These pillars are Community, Diversity, Sustainability, and Wellness, and they are all values she is passionate about fostering on both a micro and macro level.   After working briefly as an accountant, Schlafly started her first company at the age of 23. She went on to build the digital marketing department for a national food brand. Now she works full-time for MultiPass, operating out of St. Louis.   https://www.multipassapp.com/   Lead, Learn, Mentor - A Conversation with Sarah Pittson Lead, Learn, Mentor - A Conversation with Sarah Pittson Tue, 27 Mar 2018 08:30:00 +0000 Sarah Pittson started her hospitality career as a Room Attendant and worked her way up through the Front Desk to General Manager and then she was off to IHG corporate as a Brand Service Delivery Consultant where she provided support to over 100 hotels.  

Her time on the frontline and as a regional consultant has given her valuable personal experience with the challenges hotel managers face every day.  It also gave her incredible insights into what works and what doesn't when it comes to leading teams.

 

All of this led her to create a unique on-line learning experience, called the Hotel Leadership University.  It strives to help further develop leaders and speaks about building a winning culture.

 

Today we learn more about Sarah, her background, and her thoughts on the industry. 

 

https://www.linkedin.com/in/sarah-pittson-5558ba30/

http://www.sarahpittson.com/

]]> Sarah Pittson started her hospitality career as a Room Attendant and worked her way up through the Front Desk to General Manager and then she was off to IHG corporate as a Brand Service Delivery Consultant where she provided support to over 100 hotels. Her time on the frontline and as a regional consultant has given her valuable personal experience with the challenges hotel managers face every day. It also gave her incredible insights into what works and what doesn't when it comes to leading teams.

All of this led her to create a unique on-line learning experience, called the Hotel Leadership University. It strives to help further develop leaders and speaks about building a winning culture.

Today we learn more about Sarah, her background, and her thoughts on the industry.

https://www.linkedin.com/in/sarah-pittson-5558ba30/

http://www.sarahpittson.com/

]]> 43:06 false 31 full Sarah Pittson started her hospitality career as a Room Attendant and worked her way up through the Front Desk to General Manager and then she was off to IHG corporate as a Brand Service Delivery Consultant where she provided support to over 100 hotels.   Her time on the frontline and as a regional consultant has given her valuable personal experience with the challenges hotel managers face every day.  It also gave her incredible insights into what works and what doesn't when it comes to leading teams.   All of this led her to create a unique on-line learning experience, called the Hotel Leadership University.  It strives to help further develop leaders and speaks about building a winning culture.   Today we learn more about Sarah, her background, and her thoughts on the industry.    https://www.linkedin.com/in/sarah-pittson-5558ba30/ http://www.sarahpittson.com/Sarah Pittson started her hospitality career as a Room Attendant and worked her way up through the Front Desk to General Manager and then she was off to IHG corporate as a Brand Service Delivery Consultant where she provided support to over 100 hotels.   Her time on the frontline and as a regional consultant has given her valuable personal experience with the challenges hotel managers face every day.  It also gave her incredible insights into what works and what doesn't when it comes to leading teams.   All of this led her to create a unique on-line learning experience, called the Hotel Leadership University.  It strives to help further develop leaders and speaks about building a winning culture.   Today we learn more about Sarah, her background, and her thoughts on the industry.    https://www.linkedin.com/in/sarah-pittson-5558ba30/ http://www.sarahpittson.com/ Renovating Hospitality with Chris Winterhalter Renovating Hospitality with Chris Winterhalter Tue, 20 Mar 2018 08:30:00 +0000 Chris Winterhalter is the CEO and co-founder of Hotel Rehabs, LLC a national hotel renovation contractor based in Chicago. Since 2010, Chris has completed dozens of major branded hotel projects across the country, from New York to San Diego. As CEO, Chris simultaneously manages the business' present operations and its future growth.

 In addition to his work at Hotel Rehabs, Chris co-founded Sustainable Ventures, LLC in 2009.

Today, the company owns 120 apartment units and has bought and sold dozens of residential properties.

Chris is a graduate of the University of Cincinnati majoring in Operations Management.

In his free time, Chris is an avid traveler of Latin America and is also fluent in Spanish.

 

Chris@HotelRehabs.com

https://www.linkedin.com/in/chriswinterhalter/

]]> Chris Winterhalter is the CEO and co-founder of Hotel Rehabs, LLC a national hotel renovation contractor based in Chicago. Since 2010, Chris has completed dozens of major branded hotel projects across the country, from New York to San Diego. As CEO, Chris simultaneously manages the business' present operations and its future growth.

In addition to his work at Hotel Rehabs, Chris co-founded Sustainable Ventures, LLC in 2009.

Today, the company owns 120 apartment units and has bought and sold dozens of residential properties.

Chris is a graduate of the University of Cincinnati majoring in Operations Management.

In his free time, Chris is an avid traveler of Latin America and is also fluent in Spanish.

Chris@HotelRehabs.com

https://www.linkedin.com/in/chriswinterhalter/

]]> 35:51 false 30 full Chris Winterhalter is the CEO and co-founder of Hotel Rehabs, LLC a national hotel renovation contractor based in Chicago. Since 2010, Chris has completed dozens of major branded hotel projects across the country, from New York to San Diego. As CEO, Chris simultaneously manages the business' present operations and its future growth.  In addition to his work at Hotel Rehabs, Chris co-founded Sustainable Ventures, LLC in 2009. Today, the company owns 120 apartment units and has bought and sold dozens of residential properties. Chris is a graduate of the University of Cincinnati majoring in Operations Management. In his free time, Chris is an avid traveler of Latin America and is also fluent in Spanish.   Chris@HotelRehabs.com https://www.linkedin.com/in/chriswinterhalter/Chris Winterhalter is the CEO and co-founder of Hotel Rehabs, LLC a national hotel renovation contractor based in Chicago. Since 2010, Chris has completed dozens of major branded hotel projects across the country, from New York to San Diego. As CEO, Chris simultaneously manages the business' present operations and its future growth.  In addition to his work at Hotel Rehabs, Chris co-founded Sustainable Ventures, LLC in 2009. Today, the company owns 120 apartment units and has bought and sold dozens of residential properties. Chris is a graduate of the University of Cincinnati majoring in Operations Management. In his free time, Chris is an avid traveler of Latin America and is also fluent in Spanish.   Chris@HotelRehabs.com https://www.linkedin.com/in/chriswinterhalter/ Road to Success in Hospitality with Scott Koster Road to Success in Hospitality with Scott Koster Tue, 13 Mar 2018 19:51:19 +0000 Everyone has their own unique journey that leads them to where they are in the hospitality industry and Scott Koster, Regional Vice President of Two Roads Hospitality is no different.

 Today we speak with Scott about his path in the industry – and also discuss the current hospitality industry trends….and Scott provides some valuable advice for those looking to make an impact in the hotel industry.

https://www.linkedin.com/in/scott-koster-6bb7076/

http://www.tworoadshotels.com/

 

]]> Everyone has their own unique journey that leads them to where they are in the hospitality industry and Scott Koster, Regional Vice President of Two Roads Hospitality is no different.

Today we speak with Scott about his path in the industry – and also discuss the current hospitality industry trends….and Scott provides some valuable advice for those looking to make an impact in the hotel industry.

https://www.linkedin.com/in/scott-koster-6bb7076/

http://www.tworoadshotels.com/

]]> 25:42 false 29 full Everyone has their own unique journey that leads them to where they are in the hospitality industry and Scott Koster, Regional Vice President of Two Roads Hospitality is no different.  Today we speak with Scott about his path in the industry – and also discuss the current hospitality industry trends….and Scott provides some valuable advice for those looking to make an impact in the hotel industry. https://www.linkedin.com/in/scott-koster-6bb7076/ http://www.tworoadshotels.com/  Everyone has their own unique journey that leads them to where they are in the hospitality industry and Scott Koster, Regional Vice President of Two Roads Hospitality is no different.  Today we speak with Scott about his path in the industry – and also discuss the current hospitality industry trends….and Scott provides some valuable advice for those looking to make an impact in the hotel industry. https://www.linkedin.com/in/scott-koster-6bb7076/ http://www.tworoadshotels.com/   Special Episode: Women's Empowerment Panel Special Episode: Women's Empowerment Panel Tue, 06 Mar 2018 09:30:00 +0000 It's a special episode of the Hospitality One2One Podcast. March is National Women's History Month, and in honor of that, we speak with three distinguished women who are accomplished in their careers.  The discussion focuses on Women's Empowerment and it's a conversation about where we are in the 21st century and where we still need to go.

 The panel includes:

  • Keely Law, Sales Manager at the Marriott Shoals Hotel & Spa
  • Brenda Diaz, Director of Sales & Marketing at the Four Points by Sheraton Boston-Logan
  • Amanda Hammett – Keynote Speaker/"Millennial Translator"

 

It's a terrific conversation with some fantastic takeaways!

]]> It's a special episode of the Hospitality One2One Podcast. March is National Women's History Month, and in honor of that, we speak with three distinguished women who are accomplished in their careers. The discussion focuses on Women's Empowerment and it's a conversation about where we are in the 21st century and where we still need to go.

The panel includes:

  • Keely Law, Sales Manager at the Marriott Shoals Hotel & Spa
  • Brenda Diaz, Director of Sales & Marketing at the Four Points by Sheraton Boston-Logan
  • Amanda Hammett – Keynote Speaker/"Millennial Translator"

It's a terrific conversation with some fantastic takeaways!

]]> 26:05 false 28 full It's a special episode of the Hospitality One2One Podcast. March is National Women's History Month, and in honor of that, we speak with three distinguished women who are accomplished in their careers.  The discussion focuses on Women's Empowerment and it's a conversation about where we are in the 21st century and where we still need to go.  The panel includes: Keely Law, Sales Manager at the Marriott Shoals Hotel & Spa Brenda Diaz, Director of Sales & Marketing at the Four Points by Sheraton Boston-Logan Amanda Hammett – Keynote Speaker/"Millennial Translator"   It's a terrific conversation with some fantastic takeaways!It's a special episode of the Hospitality One2One Podcast. March is National Women's History Month, and in honor of that, we speak with three distinguished women who are accomplished in their careers.  The discussion focuses on Women's Empowerment and it's a conversation about where we are in the 21st century and where we still need to go.  The panel includes: Keely Law, Sales Manager at the Marriott Shoals Hotel & Spa Brenda Diaz, Director of Sales & Marketing at the Four Points by Sheraton Boston-Logan Amanda Hammett – Keynote Speaker/"Millennial Translator"   It's a terrific conversation with some fantastic takeaways! An Emotionally Intelligent Conversation with Caroline Stokes An Emotionally Intelligent Conversation with Caroline Stokes Tue, 27 Feb 2018 09:30:00 +0000 Caroline Stokes started The Emotionally Intelligent Recruiter with one goal in mind--to make recruiters thrive in the new AI or Artificial intelligence world!

With nearly ten years as an executive headhunter and coach (with clients such as Autodesk, Sony, Microsoft, Electronic Arts, Disney and other innovation leaders) Caroline knows the challenges recruiters, candidates and hiring managers face.

 Today Caroline speaks about her courses, her podcast and her speaking engagements….. she also provides some valuable advice.

 

E-Mail Caroline at: caroline@carolinestokes.co

https://www.theeirecruiter.com/

 

]]> Caroline Stokes started The Emotionally Intelligent Recruiter with one goal in mind--to make recruiters thrive in the new AI or Artificial intelligence world!

With nearly ten years as an executive headhunter and coach (with clients such as Autodesk, Sony, Microsoft, Electronic Arts, Disney and other innovation leaders) Caroline knows the challenges recruiters, candidates and hiring managers face.

Today Caroline speaks about her courses, her podcast and her speaking engagements….. she also provides some valuable advice.

E-Mail Caroline at: caroline@carolinestokes.co

https://www.theeirecruiter.com/

]]> 39:24 false 27 full Caroline Stokes started The Emotionally Intelligent Recruiter with one goal in mind--to make recruiters thrive in the new AI or Artificial intelligence world! With nearly ten years as an executive headhunter and coach (with clients such as Autodesk, Sony, Microsoft, Electronic Arts, Disney and other innovation leaders) Caroline knows the challenges recruiters, candidates and hiring managers face.  Today Caroline speaks about her courses, her podcast and her speaking engagements….. she also provides some valuable advice.   E-Mail Caroline at: caroline@carolinestokes.co https://www.theeirecruiter.com/  Caroline Stokes started The Emotionally Intelligent Recruiter with one goal in mind--to make recruiters thrive in the new AI or Artificial intelligence world! With nearly ten years as an executive headhunter and coach (with clients such as Autodesk, Sony, Microsoft, Electronic Arts, Disney and other innovation leaders) Caroline knows the challenges recruiters, candidates and hiring managers face.  Today Caroline speaks about her courses, her podcast and her speaking engagements….. she also provides some valuable advice.   E-Mail Caroline at: caroline@carolinestokes.co https://www.theeirecruiter.com/   Communicating Across Cultures with Tayo Rockson Communicating Across Cultures with Tayo Rockson Tue, 20 Feb 2018 09:30:00 +0000 Tayo Rockson is on a mission to use his DIFFERENCE to make a difference as a storyteller, cultural translator, and brand strategist for change-makers.

His ultimate goal is to build the next set of global leaders by teaching individuals how to communicate effectively across cultures and communicate with impact.

He believes that the two reasons people don't think they can make a difference in the world is because of a fixed mindset and a limited worldview and so he works with individuals and organizations to improve their cultural competencies, exposure and grow their mindsets.

In addition to his numerous speaking engagements, Tayo has a successful Blog and Podcast. 

Today we have a fascinating discussion on his background and talk more about communicating across cultures.

 

Tayo's website: tayorockson.com/

]]> Tayo Rockson is on a mission to use his DIFFERENCE to make a difference as a storyteller, cultural translator, and brand strategist for change-makers.

His ultimate goal is to build the next set of global leaders by teaching individuals how to communicate effectively across cultures and communicate with impact.

He believes that the two reasons people don't think they can make a difference in the world is because of a fixed mindset and a limited worldview and so he works with individuals and organizations to improve their cultural competencies, exposure and grow their mindsets.

In addition to his numerous speaking engagements, Tayo has a successful Blog and Podcast.

Today we have a fascinating discussion on his background and talk more about communicating across cultures.

Tayo's website: tayorockson.com/

]]> 31:19 false 26 full Tayo Rockson is on a mission to use his DIFFERENCE to make a difference as a storyteller, cultural translator, and brand strategist for change-makers. His ultimate goal is to build the next set of global leaders by teaching individuals how to communicate effectively across cultures and communicate with impact. He believes that the two reasons people don't think they can make a difference in the world is because of a fixed mindset and a limited worldview and so he works with individuals and organizations to improve their cultural competencies, exposure and grow their mindsets. In addition to his numerous speaking engagements, Tayo has a successful Blog and Podcast.  Today we have a fascinating discussion on his background and talk more about communicating across cultures.   Tayo's website: tayorockson.com/Tayo Rockson is on a mission to use his DIFFERENCE to make a difference as a storyteller, cultural translator, and brand strategist for change-makers. His ultimate goal is to build the next set of global leaders by teaching individuals how to communicate effectively across cultures and communicate with impact. He believes that the two reasons people don't think they can make a difference in the world is because of a fixed mindset and a limited worldview and so he works with individuals and organizations to improve their cultural competencies, exposure and grow their mindsets. In addition to his numerous speaking engagements, Tayo has a successful Blog and Podcast.  Today we have a fascinating discussion on his background and talk more about communicating across cultures.   Tayo's website: tayorockson.com/ Influencing Hotel Growth with David Gabriele Influencing Hotel Growth with David Gabriele Tue, 13 Feb 2018 17:36:48 +0000 It's word of mouth advertising for the 21st  century - Swayy is the leading online Influencer booking, campaign and relationship management tool for the hospitality industry. Today we speak with CEO David Gabriele.

David was previously a City lawyer focusing on Corporate, Venture Capital and Technology matters.

In 2010 David was admitted onto the tri-lingual MSc in Management and CEMS MSc in International Management programme run by the LSE & CEMS, as one of the youngest ever successful applicants. His graduating class was featured on Forbes as "the next generation of young business leaders".

David has also had experience working at the global headquarters of 3 FTSE 100 companies and one of Europe's leading hedge funds.

David is regularly invited to speak at hospitality/technology conferences both in the UK and internationally including at:

- The Annual Hotel Conference (UK);

- Future of Hospitality Summit (Switzerland);

- Travel Technology Europe (UK);

- Boutique Hotel Summit (UK);

- Hotelympia (UK); and

- International Federation for IT, Travel & Tourism (Sweden), to name a few.

 

David talks more about why Swayy was formed and he speaks about the importance social media can play into a hotel's bottom line. 

 

David's LinkedIn Profile

Swayy's website

]]> It's word of mouth advertising for the 21st century - Swayy is the leading online Influencer booking, campaign and relationship management tool for the hospitality industry. Today we speak with CEO David Gabriele.

David was previously a City lawyer focusing on Corporate, Venture Capital and Technology matters.

In 2010 David was admitted onto the tri-lingual MSc in Management and CEMS MSc in International Management programme run by the LSE & CEMS, as one of the youngest ever successful applicants. His graduating class was featured on Forbes as "the next generation of young business leaders".

David has also had experience working at the global headquarters of 3 FTSE 100 companies and one of Europe's leading hedge funds.

David is regularly invited to speak at hospitality/technology conferences both in the UK and internationally including at:

- The Annual Hotel Conference (UK);

- Future of Hospitality Summit (Switzerland);

- Travel Technology Europe (UK);

- Boutique Hotel Summit (UK);

- Hotelympia (UK); and

- International Federation for IT, Travel & Tourism (Sweden), to name a few.

David talks more about why Swayy was formed and he speaks about the importance social media can play into a hotel's bottom line.

David's LinkedIn Profile

Swayy's website

]]> 33:19 false 25 full It's word of mouth advertising for the 21st  century - Swayy is the leading online Influencer booking, campaign and relationship management tool for the hospitality industry. Today we speak with CEO David Gabriele. David was previously a City lawyer focusing on Corporate, Venture Capital and Technology matters. In 2010 David was admitted onto the tri-lingual MSc in Management and CEMS MSc in International Management programme run by the LSE & CEMS, as one of the youngest ever successful applicants. His graduating class was featured on Forbes as "the next generation of young business leaders". David has also had experience working at the global headquarters of 3 FTSE 100 companies and one of Europe's leading hedge funds. David is regularly invited to speak at hospitality/technology conferences both in the UK and internationally including at: - The Annual Hotel Conference (UK); - Future of Hospitality Summit (Switzerland); - Travel Technology Europe (UK); - Boutique Hotel Summit (UK); - Hotelympia (UK); and - International Federation for IT, Travel & Tourism (Sweden), to name a few.   David talks more about why Swayy was formed and he speaks about the importance social media can play into a hotel's bottom line.    David's LinkedIn Profile Swayy's websiteIt's word of mouth advertising for the 21st  century - Swayy is the leading online Influencer booking, campaign and relationship management tool for the hospitality industry. Today we speak with CEO David Gabriele. David was previously a City lawyer focusing on Corporate, Venture Capital and Technology matters. In 2010 David was admitted onto the tri-lingual MSc in Management and CEMS MSc in International Management programme run by the LSE & CEMS, as one of the youngest ever successful applicants. His graduating class was featured on Forbes as "the next generation of young business leaders". David has also had experience working at the global headquarters of 3 FTSE 100 companies and one of Europe's leading hedge funds. David is regularly invited to speak at hospitality/technology conferences both in the UK and internationally including at: - The Annual Hotel Conference (UK); - Future of Hospitality Summit (Switzerland); - Travel Technology Europe (UK); - Boutique Hotel Summit (UK); - Hotelympia (UK); and - International Federation for IT, Travel & Tourism (Sweden), to name a few.   David talks more about why Swayy was formed and he speaks about the importance social media can play into a hotel's bottom line.    David's LinkedIn Profile Swayy's website Ordering Up Restaurant Success with Carrie Luxem Ordering Up Restaurant Success with Carrie Luxem Tue, 06 Feb 2018 09:30:00 +0000 Carrie Luxem is a human resources professional specializing in the restaurant industry. In 2010, she founded Restaurant HR Group where she partners with hundreds of restaurateurs to take care of their greatest assets — their people. With a career that has spanned nearly 20 years, Carrie is frequently sought out for her modern, yet simple and effective advice and has been featured in Entrepreneur, Restaurant News, and Independent Restauranteur. Connect with her on social media or learn more at CarrieLuxem.com.  

]]> Carrie Luxem is a human resources professional specializing in the restaurant industry. In 2010, she founded Restaurant HR Group where she partners with hundreds of restaurateurs to take care of their greatest assets — their people. With a career that has spanned nearly 20 years, Carrie is frequently sought out for her modern, yet simple and effective advice and has been featured in Entrepreneur, Restaurant News, and Independent Restauranteur. Connect with her on social media or learn more at CarrieLuxem.com.

]]> 34:26 false 25 full Carrie Luxem is a human resources professional specializing in the restaurant industry. In 2010, she founded Restaurant HR Group where she partners with hundreds of restaurateurs to take care of their greatest assets — their people. With a career that has spanned nearly 20 years, Carrie is frequently sought out for her modern, yet simple and effective advice and has been featured in Entrepreneur, Restaurant News, and Independent Restauranteur. Connect with her on social media or learn more at CarrieLuxem.com.  Carrie Luxem is a human resources professional specializing in the restaurant industry. In 2010, she founded Restaurant HR Group where she partners with hundreds of restaurateurs to take care of their greatest assets — their people. With a career that has spanned nearly 20 years, Carrie is frequently sought out for her modern, yet simple and effective advice and has been featured in Entrepreneur, Restaurant News, and Independent Restauranteur. Connect with her on social media or learn more at CarrieLuxem.com.   Rocking the Hotel Industry with Holly Arora Rocking the Hotel Industry with Holly Arora Tue, 30 Jan 2018 09:30:00 +0000 Holly Arora started her career in the hotel industry as a young teenager working as a housekeeper. She gained experience working her way up as a Guest Service Supervisor and eventually as a General Manager.  Holly's passion for leading and educating lead her to create  "Let's Rock the Hotel" - a video-based online training program that shows you step-by-step how to run a hotel, manage staff and respond to ownership. It provides valuable training on how to become a successful General Manager.   Today she speaks more about her training program and her journey that brought her to where she is today.

]]> Holly Arora started her career in the hotel industry as a young teenager working as a housekeeper. She gained experience working her way up as a Guest Service Supervisor and eventually as a General Manager. Holly's passion for leading and educating lead her to create "Let's Rock the Hotel" - a video-based online training program that shows you step-by-step how to run a hotel, manage staff and respond to ownership. It provides valuable training on how to become a successful General Manager. Today she speaks more about her training program and her journey that brought her to where she is today.

]]> 25:29 false 23 full Holly Arora started her career in the hotel industry as a young teenager working as a housekeeper. She gained experience working her way up as a Guest Service Supervisor and eventually as a General Manager.  Holly's passion for leading and educating lead her to create  "Let's Rock the Hotel" - a video-based online training program that shows you step-by-step how to run a hotel, manage staff and respond to ownership. It provides valuable training on how to become a successful General Manager.   Today she speaks more about her training program and her journey that brought her to where she is today.Holly Arora started her career in the hotel industry as a young teenager working as a housekeeper. She gained experience working her way up as a Guest Service Supervisor and eventually as a General Manager.  Holly's passion for leading and educating lead her to create  "Let's Rock the Hotel" - a video-based online training program that shows you step-by-step how to run a hotel, manage staff and respond to ownership. It provides valuable training on how to become a successful General Manager.   Today she speaks more about her training program and her journey that brought her to where she is today. Exciting News from the Hospitality One2One Podcast with Chris Bennis Exciting News from the Hospitality One2One Podcast with Chris Bennis Fri, 26 Jan 2018 09:30:00 +0000 We have exciting news about the growth of the Hospitality One2One Podcast, and the new website yourhotelrecruiter.com. More guests, great conversations, and a ton of resources for those in the hospitality industry!

What is yourhotelrecruiter.com? It's a one stop location for videos, blogs, tips, and the podcasts (including the Hosptiality One2One Podcast!). It will be a resource for hotels, resorts, and their employees.  The website offers the following:

 

  • Interview Tips
  • Resume Tips
  • LinkedIn job search suggestions
  • Tips on work/life balance
  • Conversations with industry leaders
  • The latest on industry trends

For more on the Hospitality One2One Podcast or Yourhotelrecruiter, email chris: chris@hospitality121.com or chris@snellinghospitality.com

]]> We have exciting news about the growth of the Hospitality One2One Podcast, and the new website yourhotelrecruiter.com. More guests, great conversations, and a ton of resources for those in the hospitality industry!

What is yourhotelrecruiter.com? It's a one stop location for videos, blogs, tips, and the podcasts (including the Hosptiality One2One Podcast!). It will be a resource for hotels, resorts, and their employees. The website offers the following:

  • Interview Tips
  • Resume Tips
  • LinkedIn job search suggestions
  • Tips on work/life balance
  • Conversations with industry leaders
  • The latest on industry trends

For more on the Hospitality One2One Podcast or Yourhotelrecruiter, email chris: chris@hospitality121.com or chris@snellinghospitality.com

]]> 03:44 false 22 full We have exciting news about the growth of the Hospitality One2One Podcast, and the new website yourhotelrecruiter.com. More guests, great conversations, and a ton of resources for those in the hospitality industry! What is yourhotelrecruiter.com? It's a one stop location for videos, blogs, tips, and the podcasts (including the Hosptiality One2One Podcast!). It will be a resource for hotels, resorts, and their employees.  The website offers the following:   Interview Tips Resume Tips LinkedIn job search suggestions Tips on work/life balance Conversations with industry leaders The latest on industry trends For more on the Hospitality One2One Podcast or Yourhotelrecruiter, email chris: chris@hospitality121.com or chris@snellinghospitality.comWe have exciting news about the growth of the Hospitality One2One Podcast, and the new website yourhotelrecruiter.com. More guests, great conversations, and a ton of resources for those in the hospitality industry! What is yourhotelrecruiter.com? It's a one stop location for videos, blogs, tips, and the podcasts (including the Hosptiality One2One Podcast!). It will be a resource for hotels, resorts, and their employees.  The website offers the following:   Interview Tips Resume Tips LinkedIn job search suggestions Tips on work/life balance Conversations with industry leaders The latest on industry trends For more on the Hospitality One2One Podcast or Yourhotelrecruiter, email chris: chris@hospitality121.com or chris@snellinghospitality.com Investing in your Employees and Communities with Kip Stehling Investing in your Employees and Communities with Kip Stehling Tue, 23 Jan 2018 09:30:00 +0000 Kip Stehling is a Texas native and Marine Corps Veteran serving domestically, in Japan and diplomatic assignment in South Africa. Kip has spent 10 years as a hospitality leader and hotelier. For the past four years he has been General Manager of the DoubleTree by Hilton in Mundelein. Kip's heart lies in his faith, family, philanthropic organizations, and the local community.

]]> Kip Stehling is a Texas native and Marine Corps Veteran serving domestically, in Japan and diplomatic assignment in South Africa. Kip has spent 10 years as a hospitality leader and hotelier. For the past four years he has been General Manager of the DoubleTree by Hilton in Mundelein. Kip's heart lies in his faith, family, philanthropic organizations, and the local community.

]]> 38:07 false 21 full Kip Stehling is a Texas native and Marine Corps Veteran serving domestically, in Japan and diplomatic assignment in South Africa. Kip has spent 10 years as a hospitality leader and hotelier. For the past four years he has been General Manager of the DoubleTree by Hilton in Mundelein. Kip's heart lies in his faith, family, philanthropic organizations, and the local community.Kip Stehling is a Texas native and Marine Corps Veteran serving domestically, in Japan and diplomatic assignment in South Africa. Kip has spent 10 years as a hospitality leader and hotelier. For the past four years he has been General Manager of the DoubleTree by Hilton in Mundelein. Kip's heart lies in his faith, family, philanthropic organizations, and the local community. Changing Tech in the Hotel Industry: A Preview of ALIS with Corey McCarthy Changing Tech in the Hotel Industry: A Preview of ALIS with Corey McCarthy Fri, 19 Jan 2018 09:30:00 +0000 Corey McCarthy, VP of Marketing for the digital workplace app Beekeeper, has spent nearly twenty years in the hospitality industry. Serving as the Associate Publisher of Lodging Hospitality magazine, VP Sales at Hotel Interactive and founder of Testarossa Marketing, she has extensive insights into all facets of the hotel business.

]]> Corey McCarthy, VP of Marketing for the digital workplace app Beekeeper, has spent nearly twenty years in the hospitality industry. Serving as the Associate Publisher of Lodging Hospitality magazine, VP Sales at Hotel Interactive and founder of Testarossa Marketing, she has extensive insights into all facets of the hotel business.

]]> 30:03 false 20 full Corey McCarthy, VP of Marketing for the digital workplace app Beekeeper, has spent nearly twenty years in the hospitality industry. Serving as the Associate Publisher of Lodging Hospitality magazine, VP Sales at Hotel Interactive and founder of Testarossa Marketing, she has extensive insights into all facets of the hotel business.Corey McCarthy, VP of Marketing for the digital workplace app Beekeeper, has spent nearly twenty years in the hospitality industry. Serving as the Associate Publisher of Lodging Hospitality magazine, VP Sales at Hotel Interactive and founder of Testarossa Marketing, she has extensive insights into all facets of the hotel business. Letting Technology Work for you with Nigel Beck Letting Technology Work for you with Nigel Beck Mon, 15 Jan 2018 17:22:40 +0000 Nigel is CEO and Founder of When Labs: artificial intelligence for augmenting management, driving compliance, employee engagement, retention, and productivity. 

Nigel's passion for HR and management comes from over two decades of building and managing teams from two to thousands around the globe, and led to his acquisition of Kenexa, a human capital management company, the 6th largest acquisition IBM had ever made.

Nigel is a proven leader and innovator. As founding CTO of Footprint Software, a fintech startup, he engineered the largest retail banking system of its kind, building the fastest growing startup in Canada at the time, which sold to IBM. There, he architected IBM's entry into Open Source software, making IBM the first major corporation to embrace Linux and Apache, and was founding product line manager for their most successful organic software product of the last two decades, WebSphere. Along the way, he founded one of the earliest commercial bot companies, liketribe, which used artificial intelligence and social graph data to provide personalized recommendations.

Nigel is a charter member and board member of the C100, an organization devoted to driving innovation and entrepreneurship in Canada, and on the Advisory Board of the Cornell Institute for Hospitality Labor and Employment Relations (CIHLER). He is passionate about learning, sailing, and being a proud new dad.

 

]]> Nigel is CEO and Founder of When Labs: artificial intelligence for augmenting management, driving compliance, employee engagement, retention, and productivity. Nigel's passion for HR and management comes from over two decades of building and managing teams from two to thousands around the globe, and led to his acquisition of Kenexa, a human capital management company, the 6th largest acquisition IBM had ever made. Nigel is a proven leader and innovator. As founding CTO of Footprint Software, a fintech startup, he engineered the largest retail banking system of its kind, building the fastest growing startup in Canada at the time, which sold to IBM. There, he architected IBM's entry into Open Source software, making IBM the first major corporation to embrace Linux and Apache, and was founding product line manager for their most successful organic software product of the last two decades, WebSphere. Along the way, he founded one of the earliest commercial bot companies, liketribe, which used artificial intelligence and social graph data to provide personalized recommendations. Nigel is a charter member and board member of the C100, an organization devoted to driving innovation and entrepreneurship in Canada, and on the Advisory Board of the Cornell Institute for Hospitality Labor and Employment Relations (CIHLER). He is passionate about learning, sailing, and being a proud new dad.

]]> 34:04 false full Nigel is CEO and Founder of When Labs: artificial intelligence for augmenting management, driving compliance, employee engagement, retention, and productivity.  Nigel's passion for HR and management comes from over two decades of building and managing teams from two to thousands around the globe, and led to his acquisition of Kenexa, a human capital management company, the 6th largest acquisition IBM had ever made. Nigel is a proven leader and innovator. As founding CTO of Footprint Software, a fintech startup, he engineered the largest retail banking system of its kind, building the fastest growing startup in Canada at the time, which sold to IBM. There, he architected IBM's entry into Open Source software, making IBM the first major corporation to embrace Linux and Apache, and was founding product line manager for their most successful organic software product of the last two decades, WebSphere. Along the way, he founded one of the earliest commercial bot companies, liketribe, which used artificial intelligence and social graph data to provide personalized recommendations. Nigel is a charter member and board member of the C100, an organization devoted to driving innovation and entrepreneurship in Canada, and on the Advisory Board of the Cornell Institute for Hospitality Labor and Employment Relations (CIHLER). He is passionate about learning, sailing, and being a proud new dad.  Nigel is CEO and Founder of When Labs: artificial intelligence for augmenting management, driving compliance, employee engagement, retention, and productivity.  Nigel's passion for HR and management comes from over two decades of building and managing teams from two to thousands around the globe, and led to his acquisition of Kenexa, a human capital management company, the 6th largest acquisition IBM had ever made. Nigel is a proven leader and innovator. As founding CTO of Footprint Software, a fintech startup, he engineered the largest retail banking system of its kind, building the fastest growing startup in Canada at the time, which sold to IBM. There, he architected IBM's entry into Open Source software, making IBM the first major corporation to embrace Linux and Apache, and was founding product line manager for their most successful organic software product of the last two decades, WebSphere. Along the way, he founded one of the earliest commercial bot companies, liketribe, which used artificial intelligence and social graph data to provide personalized recommendations. Nigel is a charter member and board member of the C100, an organization devoted to driving innovation and entrepreneurship in Canada, and on the Advisory Board of the Cornell Institute for Hospitality Labor and Employment Relations (CIHLER). He is passionate about learning, sailing, and being a proud new dad.   Empowering Women in the Industry with Keely Law Empowering Women in the Industry with Keely Law Fri, 12 Jan 2018 09:30:00 +0000

Keely has been a part of the hospitality network for over 15 years.  She is passionate about women's empowerment and karaoke, in that order.  Her personality can best be described as 1 part sales professional, 1 part skills developer, 2 parts community volunteer and 3 parts world traveler.  (Maybe 0 parts math genius?)  Equipped with a degree from the University of Life, Keely fosters authentic conversations that shed light on vulnerability, transparency, and truth.  She enjoys dancing to Prince songs (once onstage with him!), forcing her kids to take educational road trips, and chatting with total strangers.

 

]]> Keely has been a part of the hospitality network for over 15 years. She is passionate about women's empowerment and karaoke, in that order. Her personality can best be described as 1 part sales professional, 1 part skills developer, 2 parts community volunteer and 3 parts world traveler. (Maybe 0 parts math genius?) Equipped with a degree from the University of Life, Keely fosters authentic conversations that shed light on vulnerability, transparency, and truth. She enjoys dancing to Prince songs (once onstage with him!), forcing her kids to take educational road trips, and chatting with total strangers.

]]> 31:13 false 18 full Keely has been a part of the hospitality network for over 15 years.  She is passionate about women's empowerment and karaoke, in that order.  Her personality can best be described as 1 part sales professional, 1 part skills developer, 2 parts community volunteer and 3 parts world traveler.  (Maybe 0 parts math genius?)  Equipped with a degree from the University of Life, Keely fosters authentic conversations that shed light on vulnerability, transparency, and truth.  She enjoys dancing to Prince songs (once onstage with him!), forcing her kids to take educational road trips, and chatting with total strangers.  Keely has been a part of the hospitality network for over 15 years.  She is passionate about women's empowerment and karaoke, in that order.  Her personality can best be described as 1 part sales professional, 1 part skills developer, 2 parts community volunteer and 3 parts world traveler.  (Maybe 0 parts math genius?)  Equipped with a degree from the University of Life, Keely fosters authentic conversations that shed light on vulnerability, transparency, and truth.  She enjoys dancing to Prince songs (once onstage with him!), forcing her kids to take educational road trips, and chatting with total strangers.   Diversity and the Community with Greg DeShields Diversity and the Community with Greg DeShields Tue, 09 Jan 2018 13:15:50 +0000 Greg DeShields currently serves as the Executive Director at PHLDiversity Multicultural Affairs Congress a division of the Philadelphia Convention and Visitors Bureau (PHLCVB), adjunct instructor for Temple University School of Tourism and Hospitality and Hospitality Educators.

Greg is a Graduate of Johnson & Wales University in Providence, Rhode Island, with an A.S. Degree in Hotel & Restaurant Management; and B.S. Degree in Hospitality Management. His professional certifications include: American Hotel & Lodging Association, Educational Institute – Certified Hospitality Educator – 2013 Asian American Hotel Owners Association – Certified Hotel Owner 2013

Recently Greg served as Managing Director of Business Development for Temple University Fox School of Business & School of Tourism and Hospitality Management. Professionally, Greg has been a manager in the hospitality industry for such companies as Hyatt Hotel, Omni Hotels, Sheraton 

]]> Greg DeShields currently serves as the Executive Director at PHLDiversity Multicultural Affairs Congress a division of the Philadelphia Convention and Visitors Bureau (PHLCVB), adjunct instructor for Temple University School of Tourism and Hospitality and Hospitality Educators.

Greg is a Graduate of Johnson & Wales University in Providence, Rhode Island, with an A.S. Degree in Hotel & Restaurant Management; and B.S. Degree in Hospitality Management. His professional certifications include: American Hotel & Lodging Association, Educational Institute – Certified Hospitality Educator – 2013 Asian American Hotel Owners Association – Certified Hotel Owner 2013

Recently Greg served as Managing Director of Business Development for Temple University Fox School of Business & School of Tourism and Hospitality Management. Professionally, Greg has been a manager in the hospitality industry for such companies as Hyatt Hotel, Omni Hotels, Sheraton

]]> 28:44 false 17 full Greg DeShields currently serves as the Executive Director at PHLDiversity Multicultural Affairs Congress a division of the Philadelphia Convention and Visitors Bureau (PHLCVB), adjunct instructor for Temple University School of Tourism and Hospitality and Hospitality Educators. Greg is a Graduate of Johnson & Wales University in Providence, Rhode Island, with an A.S. Degree in Hotel & Restaurant Management; and B.S. Degree in Hospitality Management. His professional certifications include: American Hotel & Lodging Association, Educational Institute – Certified Hospitality Educator – 2013 Asian American Hotel Owners Association – Certified Hotel Owner 2013 Recently Greg served as Managing Director of Business Development for Temple University Fox School of Business & School of Tourism and Hospitality Management. Professionally, Greg has been a manager in the hospitality industry for such companies as Hyatt Hotel, Omni Hotels, Sheraton Greg DeShields currently serves as the Executive Director at PHLDiversity Multicultural Affairs Congress a division of the Philadelphia Convention and Visitors Bureau (PHLCVB), adjunct instructor for Temple University School of Tourism and Hospitality and Hospitality Educators. Greg is a Graduate of Johnson & Wales University in Providence, Rhode Island, with an A.S. Degree in Hotel & Restaurant Management; and B.S. Degree in Hospitality Management. His professional certifications include: American Hotel & Lodging Association, Educational Institute – Certified Hospitality Educator – 2013 Asian American Hotel Owners Association – Certified Hotel Owner 2013 Recently Greg served as Managing Director of Business Development for Temple University Fox School of Business & School of Tourism and Hospitality Management. Professionally, Greg has been a manager in the hospitality industry for such companies as Hyatt Hotel, Omni Hotels, Sheraton  Through the eyes of the guest with Kip Damrow Through the eyes of the guest with Kip Damrow Fri, 05 Jan 2018 09:30:00 +0000 Today we have a great chat with Kip Damrow, Regional Director of Sales for Parks Hospitality. Kip is an award winning, mentor focused sales leader who has been able to turn his love for hospitality and sales into his ideal career. Kip loves to work hand in hand with his employees, and works to not only make them better sales teams, but also community driven individuals.

 

We think you will really enjoy this episode, and now Kip Damrow

]]> Today we have a great chat with Kip Damrow, Regional Director of Sales for Parks Hospitality. Kip is an award winning, mentor focused sales leader who has been able to turn his love for hospitality and sales into his ideal career. Kip loves to work hand in hand with his employees, and works to not only make them better sales teams, but also community driven individuals.

We think you will really enjoy this episode, and now Kip Damrow

]]> 31:31 false 16 full Today we have a great chat with Kip Damrow, Regional Director of Sales for Parks Hospitality. Kip is an award winning, mentor focused sales leader who has been able to turn his love for hospitality and sales into his ideal career. Kip loves to work hand in hand with his employees, and works to not only make them better sales teams, but also community driven individuals.   We think you will really enjoy this episode, and now Kip DamrowToday we have a great chat with Kip Damrow, Regional Director of Sales for Parks Hospitality. Kip is an award winning, mentor focused sales leader who has been able to turn his love for hospitality and sales into his ideal career. Kip loves to work hand in hand with his employees, and works to not only make them better sales teams, but also community driven individuals.   We think you will really enjoy this episode, and now Kip Damrow Translating Millennials with Amanda Hammett Translating Millennials with Amanda Hammett Tue, 02 Jan 2018 09:30:00 +0000 Amanda Hammett is an entrepreneur, speaker and consultant who started and ran multiple multi-million dollar businesses before the age of 26. She has spoken over 800 times in the past five years to millennials on the topics of leadership, resilience and entrepreneurship. This experience has given her the ability to act as a "millennial translator" to companies that are looking to attract, motivate and engage top millennial talent.

]]> Amanda Hammett is an entrepreneur, speaker and consultant who started and ran multiple multi-million dollar businesses before the age of 26. She has spoken over 800 times in the past five years to millennials on the topics of leadership, resilience and entrepreneurship. This experience has given her the ability to act as a "millennial translator" to companies that are looking to attract, motivate and engage top millennial talent.

]]> 34:00 false 15 full Amanda Hammett is an entrepreneur, speaker and consultant who started and ran multiple multi-million dollar businesses before the age of 26. She has spoken over 800 times in the past five years to millennials on the topics of leadership, resilience and entrepreneurship. This experience has given her the ability to act as a "millennial translator" to companies that are looking to attract, motivate and engage top millennial talent.Amanda Hammett is an entrepreneur, speaker and consultant who started and ran multiple multi-million dollar businesses before the age of 26. She has spoken over 800 times in the past five years to millennials on the topics of leadership, resilience and entrepreneurship. This experience has given her the ability to act as a "millennial translator" to companies that are looking to attract, motivate and engage top millennial talent. The Simplicity of Being Nice with Juan Bueno The Simplicity of Being Nice with Juan Bueno Fri, 29 Dec 2017 09:30:00 +0000 Juan has always had a passion for the hospitality industry.   He chose to attend Michigan State University and pursue a degree in Hospitality Management. Upon graduation, Juan joined Stouffer Hotels in Washington DC as a management intern where I completed an 18-month rotation in all departments of the hotel. Upon completion, He was offered the position of Assistant Executive Housekeeping Manager.   He thoroughly enjoyed that department and working closely with the team.  

 Juan took a vacation to San Francisco and immediately fell in love with the city. He decided to look for opportunities while on vacation and interviewed with InterContinental Hotels.   Juan embarked on a wonderful journey where he learned from many wonderful mentors and colleagues.   His career saw him grow from an Assistant Housekeeping Director to an Executive Housekeeper, to Director of Rooms, Hotel Manager and eventually General Manager over the course of 16 years.

‎Juan then wanted to see what the boutique/independent hotel experience was like, so he took the General Manager role of two upscale boutique hotels in downtown San Francisco. He was there for 6 years and with the support of a great team was able to achieve some wonderful results and take the properties to higher performance levels.   

Currently, Juan is consulting for several projects in the US, Israel, and Asia.

]]> Juan has always had a passion for the hospitality industry. He chose to attend Michigan State University and pursue a degree in Hospitality Management. Upon graduation, Juan joined Stouffer Hotels in Washington DC as a management intern where I completed an 18-month rotation in all departments of the hotel. Upon completion, He was offered the position of Assistant Executive Housekeeping Manager. He thoroughly enjoyed that department and working closely with the team.

Juan took a vacation to San Francisco and immediately fell in love with the city. He decided to look for opportunities while on vacation and interviewed with InterContinental Hotels. Juan embarked on a wonderful journey where he learned from many wonderful mentors and colleagues. His career saw him grow from an Assistant Housekeeping Director to an Executive Housekeeper, to Director of Rooms, Hotel Manager and eventually General Manager over the course of 16 years.

‎Juan then wanted to see what the boutique/independent hotel experience was like, so he took the General Manager role of two upscale boutique hotels in downtown San Francisco. He was there for 6 years and with the support of a great team was able to achieve some wonderful results and take the properties to higher performance levels.

Currently, Juan is consulting for several projects in the US, Israel, and Asia.

]]> 32:05 false 14 full Juan has always had a passion for the hospitality industry.   He chose to attend Michigan State University and pursue a degree in Hospitality Management. Upon graduation, Juan joined Stouffer Hotels in Washington DC as a management intern where I completed an 18-month rotation in all departments of the hotel. Upon completion, He was offered the position of Assistant Executive Housekeeping Manager.   He thoroughly enjoyed that department and working closely with the team.    Juan took a vacation to San Francisco and immediately fell in love with the city. He decided to look for opportunities while on vacation and interviewed with InterContinental Hotels.   Juan embarked on a wonderful journey where he learned from many wonderful mentors and colleagues.   His career saw him grow from an Assistant Housekeeping Director to an Executive Housekeeper, to Director of Rooms, Hotel Manager and eventually General Manager over the course of 16 years. ‎Juan then wanted to see what the boutique/independent hotel experience was like, so he took the General Manager role of two upscale boutique hotels in downtown San Francisco. He was there for 6 years and with the support of a great team was able to achieve some wonderful results and take the properties to higher performance levels.    Currently, Juan is consulting for several projects in the US, Israel, and Asia.Juan has always had a passion for the hospitality industry.   He chose to attend Michigan State University and pursue a degree in Hospitality Management. Upon graduation, Juan joined Stouffer Hotels in Washington DC as a management intern where I completed an 18-month rotation in all departments of the hotel. Upon completion, He was offered the position of Assistant Executive Housekeeping Manager.   He thoroughly enjoyed that department and working closely with the team.    Juan took a vacation to San Francisco and immediately fell in love with the city. He decided to look for opportunities while on vacation and interviewed with InterContinental Hotels.   Juan embarked on a wonderful journey where he learned from many wonderful mentors and colleagues.   His career saw him grow from an Assistant Housekeeping Director to an Executive Housekeeper, to Director of Rooms, Hotel Manager and eventually General Manager over the course of 16 years. ‎Juan then wanted to see what the boutique/independent hotel experience was like, so he took the General Manager role of two upscale boutique hotels in downtown San Francisco. He was there for 6 years and with the support of a great team was able to achieve some wonderful results and take the properties to higher performance levels.    Currently, Juan is consulting for several projects in the US, Israel, and Asia. Money can't buy culture with Brian Waltrip Money can't buy culture with Brian Waltrip Tue, 26 Dec 2017 15:30:00 +0000 Brian Waltrip is the Vice President of Resort Operations for Westgate Resorts, based in the Canyons Village at Westgate Park City Resort & Spa.  Brian has been with Westgate Resorts since 2000 and has worked or trained in every resort operations department.  He has lead recruitment/retention, leadership development, and customer service programs for all Westgate Resorts. Brian currently oversees the company brand, as well as operational oversight for Westgate Resorts nation-wide.  In addition to being in the forefront of numerous developments and programs, Brian is celebrating the success of numerous awards recognizing Westgate Park City Resort & Spa, including five consecutive years of numerous Best of State awards; the highly sought after Forbes recommended restaurant, Edge and 4Star rating in Serenity Spa.  Westgate Park City has also been accredited with the AAA 4-diamond resort recognition.

]]> Brian Waltrip is the Vice President of Resort Operations for Westgate Resorts, based in the Canyons Village at Westgate Park City Resort & Spa. Brian has been with Westgate Resorts since 2000 and has worked or trained in every resort operations department. He has lead recruitment/retention, leadership development, and customer service programs for all Westgate Resorts. Brian currently oversees the company brand, as well as operational oversight for Westgate Resorts nation-wide. In addition to being in the forefront of numerous developments and programs, Brian is celebrating the success of numerous awards recognizing Westgate Park City Resort & Spa, including five consecutive years of numerous Best of State awards; the highly sought after Forbes recommended restaurant, Edge and 4Star rating in Serenity Spa. Westgate Park City has also been accredited with the AAA 4-diamond resort recognition.

]]> 35:04 false 13 full Brian Waltrip is the Vice President of Resort Operations for Westgate Resorts, based in the Canyons Village at Westgate Park City Resort & Spa.  Brian has been with Westgate Resorts since 2000 and has worked or trained in every resort operations department.  He has lead recruitment/retention, leadership development, and customer service programs for all Westgate Resorts. Brian currently oversees the company brand, as well as operational oversight for Westgate Resorts nation-wide.  In addition to being in the forefront of numerous developments and programs, Brian is celebrating the success of numerous awards recognizing Westgate Park City Resort & Spa, including five consecutive years of numerous Best of State awards; the highly sought after Forbes recommended restaurant, Edge and 4Star rating in Serenity Spa.  Westgate Park City has also been accredited with the AAA 4-diamond resort recognition.Brian Waltrip is the Vice President of Resort Operations for Westgate Resorts, based in the Canyons Village at Westgate Park City Resort & Spa.  Brian has been with Westgate Resorts since 2000 and has worked or trained in every resort operations department.  He has lead recruitment/retention, leadership development, and customer service programs for all Westgate Resorts. Brian currently oversees the company brand, as well as operational oversight for Westgate Resorts nation-wide.  In addition to being in the forefront of numerous developments and programs, Brian is celebrating the success of numerous awards recognizing Westgate Park City Resort & Spa, including five consecutive years of numerous Best of State awards; the highly sought after Forbes recommended restaurant, Edge and 4Star rating in Serenity Spa.  Westgate Park City has also been accredited with the AAA 4-diamond resort recognition. Our Gift to you, Our Listeners, Merry Christmas.. Our Top podcasts to listen to Our Top podcasts to listen to, Our Gift to you, Our Listeners, Merry Christmas. Fri, 22 Dec 2017 09:30:00 +0000 This is out gift to you, our listeners.

 

We truly feel these Podcasts are great, and should be a staple in your listening. 

Lodging Leaders with Jon Albano 

No Vacancy with Glenn Hausmann

Fuel Marketing Podcast with Stuart Butler

PHLDiversity Podcast with Gregory Deshields

Your Start Up Advisors with John Klymshyn

Entrepreneur on Fire with John Lee Dumas

 

BONUS:

Weather Brains with James Spann

The Gary Vee Audio Experience with Gary Vaynerchuk

 

ENJOY! 

 

 

]]> This is out gift to you, our listeners.

We truly feel these Podcasts are great, and should be a staple in your listening.

Lodging Leaders with Jon Albano

No Vacancy with Glenn Hausmann

Fuel Marketing Podcast with Stuart Butler

PHLDiversity Podcast with Gregory Deshields

Your Start Up Advisors with John Klymshyn

Entrepreneur on Fire with John Lee Dumas

BONUS:

Weather Brains with James Spann

The Gary Vee Audio Experience with Gary Vaynerchuk

ENJOY!

]]> 13:30 false 12 full This is out gift to you, our listeners.   We truly feel these Podcasts are great, and should be a staple in your listening.  Lodging Leaders with Jon Albano  No Vacancy with Glenn Hausmann Fuel Marketing Podcast with Stuart Butler PHLDiversity Podcast with Gregory Deshields Your Start Up Advisors with John Klymshyn Entrepreneur on Fire with John Lee Dumas   BONUS: Weather Brains with James Spann The Gary Vee Audio Experience with Gary Vaynerchuk   ENJOY!     This is out gift to you, our listeners.   We truly feel these Podcasts are great, and should be a staple in your listening.  Lodging Leaders with Jon Albano  No Vacancy with Glenn Hausmann Fuel Marketing Podcast with Stuart Butler PHLDiversity Podcast with Gregory Deshields Your Start Up Advisors with John Klymshyn Entrepreneur on Fire with John Lee Dumas   BONUS: Weather Brains with James Spann The Gary Vee Audio Experience with Gary Vaynerchuk   ENJOY!      The Most Important Question with Siobhan O'Leary The Most Important Question with Siobhan O'Leary Tue, 19 Dec 2017 09:30:00 +0000 Siobhan O'Leary

Head of People, Convene

 

Siobhan O'Leary is the Head of People at Convene, a workplace hospitality company that partners with landlords to run office buildings more like full-service hotels. She is also the founder of Aubergine Partners, an Executive Coaching and Leadership Development firm.

 

Convene was recently named the #11 Best Workplace in New York and the #30 on LinkedIn's 2017 list of of Top Startup Companies. The company's human centered design philosophy and continuous improvement methodology aims to enhance the experience of every Convene colleague and client in the company's circle of influence.

 

Prior to coaching and joining Convene, Siobhan spent over 25 years as a human resource executive in the luxury hospitality field. She has worked with Hyatt Hotels, Four Season Hotels & Resorts, The Carlyle, and Rosewood Hotels and Resorts. Here she gained international experience, capitalizing on various cultures to develop local leaders and their shared common corporate goals.

 

Siobhan is certified as an executive coach from both the International Coach Federation and the Institute for Professional Excellence in Coaching. In 2007, Siobhan completed a Harvard Executive Education program and participated in a course at the French Culinary Institute in NY in 2008. Recently, she was invited to participate in the first Women in Leadership Forum in Abu Dhabi during Abu Dhabi Sustainability Week 2015.

 

A native New Orleanian, Siobhan recognizes that values underpin success in every culture. She is committed to an innovative approach toward achieving financial and personal results.

]]> Siobhan O'Leary

Head of People, Convene

Siobhan O'Leary is the Head of People at Convene, a workplace hospitality company that partners with landlords to run office buildings more like full-service hotels. She is also the founder of Aubergine Partners, an Executive Coaching and Leadership Development firm.

Convene was recently named the #11 Best Workplace in New York and the #30 on LinkedIn's 2017 list of of Top Startup Companies. The company's human centered design philosophy and continuous improvement methodology aims to enhance the experience of every Convene colleague and client in the company's circle of influence.

Prior to coaching and joining Convene, Siobhan spent over 25 years as a human resource executive in the luxury hospitality field. She has worked with Hyatt Hotels, Four Season Hotels & Resorts, The Carlyle, and Rosewood Hotels and Resorts. Here she gained international experience, capitalizing on various cultures to develop local leaders and their shared common corporate goals.

Siobhan is certified as an executive coach from both the International Coach Federation and the Institute for Professional Excellence in Coaching. In 2007, Siobhan completed a Harvard Executive Education program and participated in a course at the French Culinary Institute in NY in 2008. Recently, she was invited to participate in the first Women in Leadership Forum in Abu Dhabi during Abu Dhabi Sustainability Week 2015.

A native New Orleanian, Siobhan recognizes that values underpin success in every culture. She is committed to an innovative approach toward achieving financial and personal results.

]]> 28:59 false 11 full Siobhan O'Leary Head of People, Convene   Siobhan O'Leary is the Head of People at Convene, a workplace hospitality company that partners with landlords to run office buildings more like full-service hotels. She is also the founder of Aubergine Partners, an Executive Coaching and Leadership Development firm.   Convene was recently named the #11 Best Workplace in New York and the #30 on LinkedIn's 2017 list of of Top Startup Companies. The company's human centered design philosophy and continuous improvement methodology aims to enhance the experience of every Convene colleague and client in the company's circle of influence.   Prior to coaching and joining Convene, Siobhan spent over 25 years as a human resource executive in the luxury hospitality field. She has worked with Hyatt Hotels, Four Season Hotels & Resorts, The Carlyle, and Rosewood Hotels and Resorts. Here she gained international experience, capitalizing on various cultures to develop local leaders and their shared common corporate goals.   Siobhan is certified as an executive coach from both the International Coach Federation and the Institute for Professional Excellence in Coaching. In 2007, Siobhan completed a Harvard Executive Education program and participated in a course at the French Culinary Institute in NY in 2008. Recently, she was invited to participate in the first Women in Leadership Forum in Abu Dhabi during Abu Dhabi Sustainability Week 2015.   A native New Orleanian, Siobhan recognizes that values underpin success in every culture. She is committed to an innovative approach toward achieving financial and personal results.Siobhan O'Leary Head of People, Convene   Siobhan O'Leary is the Head of People at Convene, a workplace hospitality company that partners with landlords to run office buildings more like full-service hotels. She is also the founder of Aubergine Partners, an Executive Coaching and Leadership Development firm.   Convene was recently named the #11 Best Workplace in New York and the #30 on LinkedIn's 2017 list of of Top Startup Companies. The company's human centered design philosophy and continuous improvement methodology aims to enhance the experience of every Convene colleague and client in the company's circle of influence.   Prior to coaching and joining Convene, Siobhan spent over 25 years as a human resource executive in the luxury hospitality field. She has worked with Hyatt Hotels, Four Season Hotels & Resorts, The Carlyle, and Rosewood Hotels and Resorts. Here she gained international experience, capitalizing on various cultures to develop local leaders and their shared common corporate goals.   Siobhan is certified as an executive coach from both the International Coach Federation and the Institute for Professional Excellence in Coaching. In 2007, Siobhan completed a Harvard Executive Education program and participated in a course at the French Culinary Institute in NY in 2008. Recently, she was invited to participate in the first Women in Leadership Forum in Abu Dhabi during Abu Dhabi Sustainability Week 2015.   A native New Orleanian, Siobhan recognizes that values underpin success in every culture. She is committed to an innovative approach toward achieving financial and personal results. The Heart of Hospitality with Harsha Chanrai The Heart of Hospitality with Harsha Chanrai Fri, 15 Dec 2017 09:30:00 +0000 From a young age, Harsha Chanrai was strongly influenced by her father's philanthropic work in primary health care, eye-care, and safe water projects in Nigeria and India, in addition to his work with Mother Teresa. She was educated in her hometown of London, England and over time working in New York in lifestyle real estate, developed a passion for luxury hospitality. Harsha served as Director of Marketing for Six Senses Resorts and Residences in Asia before continuing in hotel operations at the Fullerton Hotel, Singapore and at the Aman Resort, Sri Lanka. Seeking a way to merge her passion for hospitality with her deeply rooted dedication to philanthropy, Harsha enrolled in the MMH graduate program at Cornell University's School of Hotel Administration, where she began developing the concept for Saira Hospitality. Today, Harsha's inspired idea has become a reality. Saira Hospitality, a 501c3 organization, disrupts the traditional routes to finding employees for the hotel industry. Alongside her team of educators and hospitality professionals, Saira partners with luxury and lifestyle hotels and creates bespoke pop-up schools to educate members of local communities for employment in hospitality positions from line level to mid-level. Harsha believes that through community education and training locals, Saira can reduce the hospitality turnover rate, which at 72.9% in 2016, is one of the most costly and largest challenges of our industry

]]> From a young age, Harsha Chanrai was strongly influenced by her father's philanthropic work in primary health care, eye-care, and safe water projects in Nigeria and India, in addition to his work with Mother Teresa. She was educated in her hometown of London, England and over time working in New York in lifestyle real estate, developed a passion for luxury hospitality. Harsha served as Director of Marketing for Six Senses Resorts and Residences in Asia before continuing in hotel operations at the Fullerton Hotel, Singapore and at the Aman Resort, Sri Lanka. Seeking a way to merge her passion for hospitality with her deeply rooted dedication to philanthropy, Harsha enrolled in the MMH graduate program at Cornell University's School of Hotel Administration, where she began developing the concept for Saira Hospitality. Today, Harsha's inspired idea has become a reality. Saira Hospitality, a 501c3 organization, disrupts the traditional routes to finding employees for the hotel industry. Alongside her team of educators and hospitality professionals, Saira partners with luxury and lifestyle hotels and creates bespoke pop-up schools to educate members of local communities for employment in hospitality positions from line level to mid-level. Harsha believes that through community education and training locals, Saira can reduce the hospitality turnover rate, which at 72.9% in 2016, is one of the most costly and largest challenges of our industry

]]> 35:32 false 10 full From a young age, Harsha Chanrai was strongly influenced by her father's philanthropic work in primary health care, eye-care, and safe water projects in Nigeria and India, in addition to his work with Mother Teresa. She was educated in her hometown of London, England and over time working in New York in lifestyle real estate, developed a passion for luxury hospitality. Harsha served as Director of Marketing for Six Senses Resorts and Residences in Asia before continuing in hotel operations at the Fullerton Hotel, Singapore and at the Aman Resort, Sri Lanka. Seeking a way to merge her passion for hospitality with her deeply rooted dedication to philanthropy, Harsha enrolled in the MMH graduate program at Cornell University's School of Hotel Administration, where she began developing the concept for Saira Hospitality. Today, Harsha's inspired idea has become a reality. Saira Hospitality, a 501c3 organization, disrupts the traditional routes to finding employees for the hotel industry. Alongside her team of educators and hospitality professionals, Saira partners with luxury and lifestyle hotels and creates bespoke pop-up schools to educate members of local communities for employment in hospitality positions from line level to mid-level. Harsha believes that through community education and training locals, Saira can reduce the hospitality turnover rate, which at 72.9% in 2016, is one of the most costly and largest challenges of our industryFrom a young age, Harsha Chanrai was strongly influenced by her father's philanthropic work in primary health care, eye-care, and safe water projects in Nigeria and India, in addition to his work with Mother Teresa. She was educated in her hometown of London, England and over time working in New York in lifestyle real estate, developed a passion for luxury hospitality. Harsha served as Director of Marketing for Six Senses Resorts and Residences in Asia before continuing in hotel operations at the Fullerton Hotel, Singapore and at the Aman Resort, Sri Lanka. Seeking a way to merge her passion for hospitality with her deeply rooted dedication to philanthropy, Harsha enrolled in the MMH graduate program at Cornell University's School of Hotel Administration, where she began developing the concept for Saira Hospitality. Today, Harsha's inspired idea has become a reality. Saira Hospitality, a 501c3 organization, disrupts the traditional routes to finding employees for the hotel industry. Alongside her team of educators and hospitality professionals, Saira partners with luxury and lifestyle hotels and creates bespoke pop-up schools to educate members of local communities for employment in hospitality positions from line level to mid-level. Harsha believes that through community education and training locals, Saira can reduce the hospitality turnover rate, which at 72.9% in 2016, is one of the most costly and largest challenges of our industry Big City Mentoring with Lowell Beebe-Center Big City Mentoring with Lowell Beebe-Center Tue, 12 Dec 2017 09:30:00 +0000 Lowell build hotel teams that put the property in the best position to succeed and has a strong hotel industry tenure.

He has a proven track record of successful "bottom-line" P&L results and market share building.

Lowell's leadership style is one that focuses on "hands on" management that produces high employee morale and strong customer satisfaction. He is very comfortable working with owners, lenders and company executives, as my hotel opening experience has required much interaction with the same.

]]> Lowell build hotel teams that put the property in the best position to succeed and has a strong hotel industry tenure.

He has a proven track record of successful "bottom-line" P&L results and market share building.

Lowell's leadership style is one that focuses on "hands on" management that produces high employee morale and strong customer satisfaction. He is very comfortable working with owners, lenders and company executives, as my hotel opening experience has required much interaction with the same.

]]> 37:17 false 9 full Lowell build hotel teams that put the property in the best position to succeed and has a strong hotel industry tenure. He has a proven track record of successful "bottom-line" P&L results and market share building. Lowell's leadership style is one that focuses on "hands on" management that produces high employee morale and strong customer satisfaction. He is very comfortable working with owners, lenders and company executives, as my hotel opening experience has required much interaction with the same.Lowell build hotel teams that put the property in the best position to succeed and has a strong hotel industry tenure. He has a proven track record of successful "bottom-line" P&L results and market share building. Lowell's leadership style is one that focuses on "hands on" management that produces high employee morale and strong customer satisfaction. He is very comfortable working with owners, lenders and company executives, as my hotel opening experience has required much interaction with the same. Engaging Engagement with Corey McCarthy Engaging Engagement with Corey McCarthy Fri, 08 Dec 2017 09:30:00 +0000 Corey McCarthy, VP of Marketing for the digital workplace app Beekeeper, has spent nearly twenty years in the hospitality industry. Serving as the Associate Publisher of Lodging Hospitality magazine, VP Sales at Hotel Interactive and founder of Testarossa Marketing, she has extensive insights into all facets of the hotel business."

]]> Corey McCarthy, VP of Marketing for the digital workplace app Beekeeper, has spent nearly twenty years in the hospitality industry. Serving as the Associate Publisher of Lodging Hospitality magazine, VP Sales at Hotel Interactive and founder of Testarossa Marketing, she has extensive insights into all facets of the hotel business."

]]> 24:39 false 8 full Corey McCarthy, VP of Marketing for the digital workplace app Beekeeper, has spent nearly twenty years in the hospitality industry. Serving as the Associate Publisher of Lodging Hospitality magazine, VP Sales at Hotel Interactive and founder of Testarossa Marketing, she has extensive insights into all facets of the hotel business."Corey McCarthy, VP of Marketing for the digital workplace app Beekeeper, has spent nearly twenty years in the hospitality industry. Serving as the Associate Publisher of Lodging Hospitality magazine, VP Sales at Hotel Interactive and founder of Testarossa Marketing, she has extensive insights into all facets of the hotel business." Getting out of your comfort zone with Glenn Haussman Getting out of your comfort zone with Glenn Haussman Tue, 05 Dec 2017 09:30:00 +0000 Glenn Haussman is the consummate road warrior, and self-proclaimed hotel industry know-it-all. Go ahead, just ask him. Glenn's also the host of the No Vacancy hotel industry focused podcast, custom content creator, and sought-after event speaker and host. He even served as an adjunct professor at NYU, something he still cannot believe actually happened.

 

Constantly on the road for work, he mixes and mingles with top executives from all over the world, sharing their success secrets and strategies with his audience. Glenn has been quoted as a travel industry expert in publications like The New York Times, USA Today, Washington Post, MSNBC.com, CNN.com and Chicago Tribune.

]]> Glenn Haussman is the consummate road warrior, and self-proclaimed hotel industry know-it-all. Go ahead, just ask him. Glenn's also the host of the No Vacancy hotel industry focused podcast, custom content creator, and sought-after event speaker and host. He even served as an adjunct professor at NYU, something he still cannot believe actually happened.

Constantly on the road for work, he mixes and mingles with top executives from all over the world, sharing their success secrets and strategies with his audience. Glenn has been quoted as a travel industry expert in publications like The New York Times, USA Today, Washington Post, MSNBC.com, CNN.com and Chicago Tribune.

]]> 26:19 false 7 full Glenn Haussman is the consummate road warrior, and self-proclaimed hotel industry know-it-all. Go ahead, just ask him. Glenn's also the host of the No Vacancy hotel industry focused podcast, custom content creator, and sought-after event speaker and host. He even served as an adjunct professor at NYU, something he still cannot believe actually happened.   Constantly on the road for work, he mixes and mingles with top executives from all over the world, sharing their success secrets and strategies with his audience. Glenn has been quoted as a travel industry expert in publications like The New York Times, USA Today, Washington Post, MSNBC.com, CNN.com and Chicago Tribune.Glenn Haussman is the consummate road warrior, and self-proclaimed hotel industry know-it-all. Go ahead, just ask him. Glenn's also the host of the No Vacancy hotel industry focused podcast, custom content creator, and sought-after event speaker and host. He even served as an adjunct professor at NYU, something he still cannot believe actually happened.   Constantly on the road for work, he mixes and mingles with top executives from all over the world, sharing their success secrets and strategies with his audience. Glenn has been quoted as a travel industry expert in publications like The New York Times, USA Today, Washington Post, MSNBC.com, CNN.com and Chicago Tribune. Clear Vision in hiring with Jon Albano Clear Vision in hiring with Jon Albano Fri, 01 Dec 2017 09:30:00 +0000 In 2014, Jonathan left AAHOA and developed LodgingMetrics.com, a cloud-based dashboard that enables hotels to track critical business metrics across their entire portfolio in real time. In 2015, he launched the LodgingLeaders.com podcast, an interview-based show offering powerful business strategies for hospitality professionals. To date, Lodging Leaders has released over 130 interviews totaling over 75,000 downloads from 140 worldwide. In 2016, Jonathan formed the HotelierMastermind.com, a virtual think tank of leading industry professionals, to help identify the biggest challenges hoteliers face today.  After surveying hundreds of hoteliers, the group discovered that finding and keeping quality associates was the number one challenge. In response, they developed BuildGreatHotelTeams.com, a comprehensive 11-module blended learning course designed to help hoteliers solve the staffing problem!  He currently provides consulting services to the hospitality industry.

]]> In 2014, Jonathan left AAHOA and developed LodgingMetrics.com, a cloud-based dashboard that enables hotels to track critical business metrics across their entire portfolio in real time. In 2015, he launched the LodgingLeaders.com podcast, an interview-based show offering powerful business strategies for hospitality professionals. To date, Lodging Leaders has released over 130 interviews totaling over 75,000 downloads from 140 worldwide. In 2016, Jonathan formed the HotelierMastermind.com, a virtual think tank of leading industry professionals, to help identify the biggest challenges hoteliers face today. After surveying hundreds of hoteliers, the group discovered that finding and keeping quality associates was the number one challenge. In response, they developed BuildGreatHotelTeams.com, a comprehensive 11-module blended learning course designed to help hoteliers solve the staffing problem! He currently provides consulting services to the hospitality industry.

]]> 32:24 false 6 full In 2014, Jonathan left AAHOA and developed LodgingMetrics.com, a cloud-based dashboard that enables hotels to track critical business metrics across their entire portfolio in real time. In 2015, he launched the LodgingLeaders.com podcast, an interview-based show offering powerful business strategies for hospitality professionals. To date, Lodging Leaders has released over 130 interviews totaling over 75,000 downloads from 140 worldwide. In 2016, Jonathan formed the HotelierMastermind.com, a virtual think tank of leading industry professionals, to help identify the biggest challenges hoteliers face today.  After surveying hundreds of hoteliers, the group discovered that finding and keeping quality associates was the number one challenge. In response, they developed BuildGreatHotelTeams.com, a comprehensive 11-module blended learning course designed to help hoteliers solve the staffing problem!  He currently provides consulting services to the hospitality industry.In 2014, Jonathan left AAHOA and developed LodgingMetrics.com, a cloud-based dashboard that enables hotels to track critical business metrics across their entire portfolio in real time. In 2015, he launched the LodgingLeaders.com podcast, an interview-based show offering powerful business strategies for hospitality professionals. To date, Lodging Leaders has released over 130 interviews totaling over 75,000 downloads from 140 worldwide. In 2016, Jonathan formed the HotelierMastermind.com, a virtual think tank of leading industry professionals, to help identify the biggest challenges hoteliers face today.  After surveying hundreds of hoteliers, the group discovered that finding and keeping quality associates was the number one challenge. In response, they developed BuildGreatHotelTeams.com, a comprehensive 11-module blended learning course designed to help hoteliers solve the staffing problem!  He currently provides consulting services to the hospitality industry. Why are we doing this podcast? Intro: Why are we doing this podcast ? Tue, 28 Nov 2017 00:03:54 +0000 This is our intro, and why we feel it is important to make this podcast and what to expect.

]]> This is our intro, and why we feel it is important to make this podcast and what to expect.

]]> 06:28 false 5 full Chris Bennis This is our intro, and why we feel it is important to make this podcast and what to expect.This is our intro, and why we feel it is important to make this podcast and what to expect. Planting the Flag with John Klymshyn Planting the Flag with John Klymshyn Tue, 28 Nov 2017 00:02:00 +0000 John Klymshyn is known to clients and fans as "Coach K".

He has been the Architect for growth for tech companies and Top- Performing Sales teams across the US and Canada. He focuses on Servant Leadership, and The Humanity of Selling.

John Klymshyn's clients include: indeed.com, The New York Times, Bank of America, Cushman & Wakefield, NAI Global, T-Mobile, Four Seasons Hotels, Fish Richardson, Rent.com, ClubCorp, Colliers International, Pinehurst, American Express Travel.

 

John is either coaching Executives, writing, podcasting, or traveling the world speaking about "Elevated Sales™, "Moving Conversations Forward™", or "Ultimate Sales Management." 

He has written three Best- Selling books: "Move The Sale Forward" (2003), "The Ultimate Sales Managers' Guide" (an Amazon Best Seller in hardcopy, and now a Top- Selling Audio Book available here: Ultimate Sales Manager Audio Version) as well as: 

"How To Sell Without Being A JERK!"(Audio version available on audible: How To Sell... Audio Version). The last of which has been translated and published in Russian. 

Klymshyn has assisted several clean energy and tech StartUps in developing Sales Language, processes and systems. 

 Klymshyn's "YourStartUpAdvisors" podcast is available on iTunes. Visit YourStartUpAdvisors Website to learn more. 

 

Klymshyn is a New York native. He and Terri (his wife of 33 years) have two grown children, and currently divide their time between their home in Santa Monica, California and the world's great wine tasting rooms. 

 

P:    (424) 268 - 7757 

E:    john@klymshyn.com   

 

]]> John Klymshyn is known to clients and fans as "Coach K".

He has been the Architect for growth for tech companies and Top- Performing Sales teams across the US and Canada. He focuses on Servant Leadership, and The Humanity of Selling.

John Klymshyn's clients include: indeed.com, The New York Times, Bank of America, Cushman & Wakefield, NAI Global, T-Mobile, Four Seasons Hotels, Fish Richardson, Rent.com, ClubCorp, Colliers International, Pinehurst, American Express Travel.

John is either coaching Executives, writing, podcasting, or traveling the world speaking about "Elevated Sales™, "Moving Conversations Forward™", or "Ultimate Sales Management."

He has written three Best- Selling books: "Move The Sale Forward" (2003), "The Ultimate Sales Managers' Guide" (an Amazon Best Seller in hardcopy, and now a Top- Selling Audio Book available here: Ultimate Sales Manager Audio Version) as well as:

"How To Sell Without Being A JERK!"(Audio version available on audible: How To Sell... Audio Version). The last of which has been translated and published in Russian.

Klymshyn has assisted several clean energy and tech StartUps in developing Sales Language, processes and systems.

Klymshyn's "YourStartUpAdvisors" podcast is available on iTunes. Visit YourStartUpAdvisors Website to learn more.

Klymshyn is a New York native. He and Terri (his wife of 33 years) have two grown children, and currently divide their time between their home in Santa Monica, California and the world's great wine tasting rooms.

P: (424) 268 - 7757

E: john@klymshyn.com

]]> 31:04 false 4 full Chris Bennis John Klymshyn is known to clients and fans as "Coach K". He has been the Architect for growth for tech companies and Top- Performing Sales teams across the US and Canada. He focuses on Servant Leadership, and The Humanity of Selling. John Klymshyn's clients include: indeed.com, The New York Times, Bank of America, Cushman & Wakefield, NAI Global, T-Mobile, Four Seasons Hotels, Fish Richardson, Rent.com, ClubCorp, Colliers International, Pinehurst, American Express Travel.   John is either coaching Executives, writing, podcasting, or traveling the world speaking about "Elevated Sales™, "Moving Conversations Forward™", or "Ultimate Sales Management."  He has written three Best- Selling books: "Move The Sale Forward" (2003), "The Ultimate Sales Managers' Guide" (an Amazon Best Seller in hardcopy, and now a Top- Selling Audio Book available here: Ultimate Sales Manager Audio Version) as well as:  "How To Sell Without Being A JERK!"(Audio version available on audible: How To Sell... Audio Version). The last of which has been translated and published in Russian.  Klymshyn has assisted several clean energy and tech StartUps in developing Sales Language, processes and systems.   Klymshyn's "YourStartUpAdvisors" podcast is available on iTunes. Visit YourStartUpAdvisors Website to learn more.    Klymshyn is a New York native. He and Terri (his wife of 33 years) have two grown children, and currently divide their time between their home in Santa Monica, California and the world's great wine tasting rooms.    P:    (424) 268 - 7757  E:    john@klymshyn.com     John Klymshyn is known to clients and fans as "Coach K". He has been the Architect for growth for tech companies and Top- Performing Sales teams across the US and Canada. He focuses on Servant Leadership, and The Humanity of Selling. John Klymshyn's clients include: indeed.com, The New York Times, Bank of America, Cushman & Wakefield, NAI Global, T-Mobile, Four Seasons Hotels, Fish Richardson, Rent.com, ClubCorp, Colliers International, Pinehurst, American Express Travel.   John is either coaching Executives, writing, podcasting, or traveling the world speaking about "Elevated Sales™, "Moving Conversations Forward™", or "Ultimate Sales Management."  He has written three Best- Selling books: "Move The Sale Forward" (2003), "The Ultimate Sales Managers' Guide" (an Amazon Best Seller in hardcopy, and now a Top- Selling Audio Book available here: Ultimate Sales Manager Audio Version) as well as:  "How To Sell Without Being A JERK!"(Audio version available on audible: How To Sell... Audio Version). The last of which has been translated and published in Russian.  Klymshyn has assisted several clean energy and tech StartUps in developing Sales Language, processes and systems.   Klymshyn's "YourStartUpAdvisors" podcast is available on iTunes. Visit YourStartUpAdvisors Website to learn more.    Klymshyn is a New York native. He and Terri (his wife of 33 years) have two grown children, and currently divide their time between their home in Santa Monica, California and the world's great wine tasting rooms.    P:    (424) 268 - 7757  E:    john@klymshyn.com      Everchanging Cities and Cultures with Al Munguia Ever Changing Cities and Cultures with Al Munguia Mon, 27 Nov 2017 23:55:10 +0000 Al is the current GM of the Jupiter hotel in Portland, a unique hotel that caters to the modern travel. Al has been at the Jupiter for over 12 years, witnessing changes in the Portland market and helping the market as Al also serves as the Commissioner of Oregon tourism commission.
 
Through his involvement on the Commission and other organizations, Munguia has helped drive incremental business to Portland and Oregon through a variety of diverse markets, including international and LGBTQ groups

 

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]]> 32:05 false 3 full Chris Bennis Al is the current GM of the Jupiter hotel in Portland, a unique hotel that caters to the modern travel. Al has been at the Jupiter for over 12 years, witnessing changes in the Portland market and helping the market as Al also serves as the Commissioner of Oregon tourism commission.   Through his involvement on the Commission and other organizations, Munguia has helped drive incremental business to Portland and Oregon through a variety of diverse markets, including international and LGBTQ groups  Al is the current GM of the Jupiter hotel in Portland, a unique hotel that caters to the modern travel. Al has been at the Jupiter for over 12 years, witnessing changes in the Portland market and helping the market as Al also serves as the Commissioner of Oregon tourism commission.   Through his involvement on the Commission and other organizations, Munguia has helped drive incremental business to Portland and Oregon through a variety of diverse markets, including international and LGBTQ groups   Recruiters & You with Amanda Steckel Recruiters and you with Amanda Steckel Mon, 27 Nov 2017 23:49:02 +0000 Amanda has worked in and with the hospitality industry for more than 12 years.
She has worked in restaurants, hotels and recruiting and has seen all angles of the industry.

 

She is an award winning executive recruiter with Snelling Hospitality, and today we discuss how working with recruiters can affect employer brands and how recruiters can help
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She is an award winning executive recruiter with Snelling Hospitality, and today we discuss how working with recruiters can affect employer brands and how recruiters can help]]> 22:06 false 2 full Chris Bennis Amanda has worked in and with the hospitality industry for more than 12 years. She has worked in restaurants, hotels and recruiting and has seen all angles of the industry.   She is an award winning executive recruiter with Snelling Hospitality, and today we discuss how working with recruiters can affect employer brands and how recruiters can helpAmanda has worked in and with the hospitality industry for more than 12 years. She has worked in restaurants, hotels and recruiting and has seen all angles of the industry.   She is an award winning executive recruiter with Snelling Hospitality, and today we discuss how working with recruiters can affect employer brands and how recruiters can help New Concepts and New Teams with Keith Halfmann New concepts New Teams with Keith Halfmann Tue, 14 Nov 2017 16:19:27 +0000 Keith Halfmann has lived his life in the hospitality industry, so he is no stranger to making his mark. His current company, Endurance management group, focuses on handling the branding, re-branding and operation consultations for concepts ranging from  restaurants and hotels nationwide. 

Having developed over 10 highly successful bar and restaurant concepts inside hotels, he understands how to retain guests and draw locals back into hotels for amazing experiences. 

"I applied the same mental focus and determination that I have when competing into hotel operations, and found great success".  

Endurance Management Group, LLC was born from this same philosophy, where they are business partners through every detail, to ensure they have alignment from owners to operators to the associates closest to guests.  

]]> Keith Halfmann has lived his life in the hospitality industry, so he is no stranger to making his mark. His current company, Endurance management group, focuses on handling the branding, re-branding and operation consultations for concepts ranging from restaurants and hotels nationwide.

Having developed over 10 highly successful bar and restaurant concepts inside hotels, he understands how to retain guests and draw locals back into hotels for amazing experiences.

"I applied the same mental focus and determination that I have when competing into hotel operations, and found great success".

Endurance Management Group, LLC was born from this same philosophy, where they are business partners through every detail, to ensure they have alignment from owners to operators to the associates closest to guests.

]]> 23:24 false 1 1 full Keith Halfmann has lived his life in the hospitality industry, so he is no stranger to making his mark. His current company, Endurance management group, focuses on handling the branding, re-branding and operation consultations for concepts ranging from  restaurants and hotels nationwide.  Having developed over 10 highly successful bar and restaurant concepts inside hotels, he understands how to retain guests and draw locals back into hotels for amazing experiences.  "I applied the same mental focus and determination that I have when competing into hotel operations, and found great success".   Endurance Management Group, LLC was born from this same philosophy, where they are business partners through every detail, to ensure they have alignment from owners to operators to the associates closest to guests.  Keith Halfmann has lived his life in the hospitality industry, so he is no stranger to making his mark. His current company, Endurance management group, focuses on handling the branding, re-branding and operation consultations for concepts ranging from  restaurants and hotels nationwide.  Having developed over 10 highly successful bar and restaurant concepts inside hotels, he understands how to retain guests and draw locals back into hotels for amazing experiences.  "I applied the same mental focus and determination that I have when competing into hotel operations, and found great success".   Endurance Management Group, LLC was born from this same philosophy, where they are business partners through every detail, to ensure they have alignment from owners to operators to the associates closest to guests.