Josh Bersin Enterprise Learning and Talent Management Blog

Cornerstone Launches Its Reinvention, Helping to Redefine Corporate Learning

joshbersin — Wed, 20 May 2026 10:46:24 +0000

This week Cornerstone, the largest provider of corporate learning technology (around $1 Billion in revenue, roughly four times the size of Docebo), launched its reinvention into the deep and complex world of AI. Let me detail what’s going on and give you my perspectives, as we prepare to launch HR 2030.

Cornerstone Today

Today ... Read more»

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SAP’s Autonomous Enterprise – It Now Calls Itself An AI Company

joshbersin — Sun, 17 May 2026 23:20:35 +0000

Last week SAP launched one of the most sweeping announcements in years – a complete enterprise AI architecture that Christian Klein, the CEO, claims makes SAP an AI company at its core. It’s called The Autonomous Enterprise.

“The Autonomous Enterprise includes a unified AI platform for building, contextualizing and governing agents, an autonomous suite

ServiceNow Bets Big on Enterprise AI With Vision of Managing Everything

joshbersin — Wed, 06 May 2026 20:22:42 +0000

ServiceNow just unleashed a barrage of announcements that set the stage for its goal: doubling revenue to $30 billion in the next four years. In a nutshell, they want to own the management tools, security, and front door to every AI agent in your company. And they’re going to ask you to pay for ... Read more»

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The Reinvention of Workday: From System of Record to Platform of Agents

joshbersin — Mon, 27 Apr 2026 18:30:23 +0000

Workday, a pioneer in enterprise applications for finance and HR, has struggled to reinvent itself in the age of AI. This week, in a compelling and integrated way, the company unveiled a clear strategy for the future, leveraging its almost $3 billion of acquisitions (HiredScore, Evisort, Paradox, Sana), a new management team, and a repositioning ... Read more»

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Could Microsoft Win The War For Enterprise AI?

joshbersin — Sat, 18 Apr 2026 12:56:49 +0000

As OpenAI and Anthropic talk about going public, everyone is fascinated. These two companies with battling CEOs make up the drama of today’s AI industry. And as more information comes out from their public offering, everyone is wondering how they will compete with each other. (Listen to my latest podcast on culture in AI companies... Read more»

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Introducing HR 2030: A Vision For Agentic Human Resources

joshbersin — Mon, 06 Apr 2026 18:20:06 +0000

As AI expands its role all over our companies, a big question comes up: What will AI Agents do to HR and all our human capital practices?

One could imagine the HR department “going away” or being replaced by agents, and managers interacting with this AI Agent Cloud for hiring, pay, promotion, hourly scheduling, and ... Read more»

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Gloat Enters The Crowded War For AI Agents in HR

joshbersin — Tue, 31 Mar 2026 16:52:05 +0000

This week Gloat, a pioneer in skills intelligence and talent marketplace, launched a bold entry into the world of AI Agents for HR. It’s an interesting move, demonstrating how competition for core HR technology has emerged.

Simply explained, Gloat is offering a toolset (Gloat Agentic HR) which uses all the business rules and security you ... Read more»

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Why AI Is A Massive Job-Creation Technology, Despite What You Think

joshbersin — Thu, 26 Mar 2026 14:44:08 +0000

I am getting tired of reading stories about AI eliminating jobs. While AI does eliminate tasks and many routine activities, the real story is quite the opposite: AI makes jobs more interesting, more valuable, and ultimately more rewarding (financially and otherwise).

I don’t say this because I’m an HR and HR technology analyst, but because ... Read more»

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Workday and Sana Unveil A Bold New Strategy For AI

joshbersin — Tue, 17 Mar 2026 13:03:52 +0000

This week Workday announced a bold and ambitious AI strategy around its new technology platform Sana. We have been partners and users of Sana for three years, so much of this discussion is also based on our own experience building our HR Superagent Galileo, which runs on Sana.

Who Is Sana?

First, it’s important ... Read more»

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The World of Corporate Training Lurches Toward Enablement

joshbersin — Mon, 09 Mar 2026 16:48:09 +0000

We recently published our new Definitive Guide to Corporate Learning and defined a new role for L&D: Dynamic Enablement. In this role the training teams move beyond education and credentialization and use the expertise in their libraries (and from experts) to deliver “dynamic enablement” to employees in the flow of work.

I used to call ... Read more»

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Why You Should Not Miss Irresistible 2026, June 8-10, in Los Angeles

joshbersin — Wed, 04 Mar 2026 20:29:46 +0000

Ok let me get you excited about our fifth-annual HR leadership conference, Irresistible 2026 at USC in Los Angeles. Here are the top 10 reasons to come and bring your team!

We have an amazing set of speakers and attendees. Each year only 450 senior HR leaders join us, and this year we host

Is Block’s Decision To Layoff 40% of Its Workforce A Bellwether Or Not?

joshbersin — Mon, 02 Mar 2026 16:21:30 +0000

Last week Jack Dorsey, CEO of Block Inc. (makers of Square and CashApp) loudly announced plans to layoff 40% of its 10,000+ employees (4,000) and replace them with AI. The announcement was simple and there were few specifics about how this is going to take place.

LinkedIn shows around 13,000 employees with most in engineering, ... Read more»

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The Enterprise Learning Tech Market Quickly Transforms Around AI

joshbersin — Thu, 19 Feb 2026 20:21:23 +0000

Following our launch of The Definitive Guide to Corporate Learning, where we detail the enormous shift from formal training to AI-powered content and enablement, the vendor market is moving fast. In this article I want to highlight the major vendors so HR leaders and CLOs can get a sense of what’s going on.

The ... Read more»

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The World Is Accelerating: What Has Changed About Leadership?

joshbersin — Tue, 17 Feb 2026 00:01:29 +0000

It’s a tumultuous time to be a leader. From the acceleration of AI to the change in global politics, I think it’s worth asking: *What has changed about leadership?*

Over the years, I’ve read hundreds of books on leadership and it feels like trendy topic. From the foundational teachings of Peter Drucker to the command ... Read more»

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New Research: How AI Transforms $400 Billion Of Corporate Learning

joshbersin — Wed, 11 Feb 2026 10:37:59 +0000

Everywhere I go people talk about reskilling, upskilling, and accelerating the adoption of AI. This week I met with more than 200 CHRO’s in India and Singapore and the #1 topic was AI readiness: how can we accelerate AI fluency and capability in all areas of the company?

Well we’ve been studying corporate training for ... Read more»

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The Great Reinvention of Human Resources Has Begun

joshbersin — Sat, 24 Jan 2026 12:28:57 +0000

Human Resources (HR) has always struggled with two identities. Is HR a strategic partner, a driver of organizational value and inspired human capital growth? Or is it an administrative function, acting as the “company police,” here to enforce rules, policies, legal, and labor regulations?

The first is a value creator and demands human skills; the ... Read more»

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UKG Stakes Out Leadership Position In $6.5 Trillion Market For Frontline Work

joshbersin — Mon, 05 Jan 2026 23:15:00 +0000

Let’s talk about frontline workers, the most in-demand workforce in the world. These are the nurses, drivers, hotel workers, restaurant staff, airline employees, cleaners, technicians, and manufacturing workers we rely on every day. Our research shows that almost 80% of all workers (by number) take on these jobs, and their total wages are $6.5 Trillion ... Read more»

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Yes, AI Is Really Impacting The Job Market. Here’s What To Do.

joshbersin — Mon, 22 Dec 2025 16:54:11 +0000

All year I’ve been studying the employment data and talking with press about the smallish impact of AI on the job market. Most of the slowdown in US jobs, from my data and conversations, has been driven by cost-cutting and general economic uncertainty, not explicit AI job replacement.

Well going into 2026 the situation is ... Read more»

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The Collapse And Rebirth Of Online Learning And Professional Development

joshbersin — Thu, 18 Dec 2025 18:02:19 +0000

The global market for professional development (training, certification, and upskilling) is over $400 billion, and almost a third of this is focused on topics and technologies that aren’t company specific. During the last three decades, much of this demand has been fulfilled by training providers: online course libraries, video libraries, simulations, expert assessments, and many ... Read more»

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Celebrating International Day of Persons with Disabilities

joshbersin — Wed, 03 Dec 2025 15:22:59 +0000

Today I want to celebrate the International Day of Persons with Disabilities, an important day that recognizes the needs of millions of people. My perspective, as a professional entering my later years, is that many of us are likely to have disabilities over time, so the more we understand the diversity of disabilities the ... Read more»

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Could Microsoft Walk Away With The Corporate AI Market?

joshbersin — Sun, 30 Nov 2025 18:01:57 +0000

I just finished diving into the announcements at Microsoft’s Ignite conference and comparing them to the AI blitz from Google, OpenAI, and Anthropic. I have to say, at this point I think Microsoft is very likely to win a leadership position in the corporate market for AI, with a few big caveats.

Before I explain ... Read more»

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The Josh Bersin Company Partners with Microsoft on Copilot Tuning for HR Experts

joshbersin — Thu, 20 Nov 2025 12:13:34 +0000

AI platforms like Copilot, ChatGPT, Claude, and Gemini are amazing inventions. They leverage AI models trained on enormous amounts of publicly available web data to answer questions, coach and consult with users, and behave like human-like “agents” to address a wide range of business needs.

Yet despite these capabilities, these models are “generic,” trained to ... Read more»

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Gen AI Is Going Mainstream: Here’s What’s Coming Next

joshbersin — Sat, 08 Nov 2025 13:37:12 +0000

I just completed nearly 60,000 miles of travel across Europe, Asia, and the Middle East meeting with hundred of companies to discuss their AI strategies. While every company’s maturity is different, one thing is clear: AI as a business tool has arrived: it’s real and the use-cases are growing.

A new survey by Wharton shows ... Read more»

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BBC Finds That 45% of AI Queries Produce Erroneous Answers

joshbersin — Sun, 26 Oct 2025 20:34:35 +0000

This is mindblowing. Today the BBC and EBU (European Broadcasting Union) published a detailed study which shows that around 45% of AI news queries to ChatGPT, MS Copilot, Gemini, and Perplexity produce errors.

In other words, the “dangerously self-confident” AI systems we use are quite poor at giving us good analysis of news. While the ... Read more»

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The Rise Of The Supermanager

joshbersin — Mon, 20 Oct 2025 05:29:07 +0000

Now that AI is part of our daily life, we see its impact on management. In this article I’d like to explain this important topic, and introduce you to our new research, “The Rise of the Supermanager.”

A Brief History of Management

If you read Peter Drucker and look at decades of research, ... Read more»

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Arriving Now….. The Digital Twin.

joshbersin — Wed, 15 Oct 2025 16:34:29 +0000

Just as we get used to intelligent chatbots, video generation, and AI-powered analysis, research, content generation, and simulation along comes another good idea: the “digital twin.”

A “digital twin” is an idea which actually started in the 1960s, when NASA engineers built a digital replica of Apollo 13, the space ship which suffered an oxygen ... Read more»

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The Pivotal Role Of Chief HR Officer in AI Transformation

joshbersin — Fri, 10 Oct 2025 13:24:18 +0000

I have the opportunity to meet many Chief HR Officers in my travels and they are all focused on AI transformation. They’re playing a pivotal role because ultimately AI transformation is not about technology: it’s about work, jobs, and people.

Today we are publishing an interview with Patricia Frost, the CHRO of Seagate. Her ... Read more»

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SAP Jumps Ahead In AI Agents With Joule, HCM Features, And More

joshbersin — Wed, 08 Oct 2025 10:00:00 +0000

This week we’re at SAP Connect and spent quite a bit of time with Dan Beck, President of Successfactors, the SAP leadership team, and a wide range of SAP Successfactors customers. I have to say, this was one of the most impressive array of enterprise-class AI announcements I’ve seen to date.

SAP Intelligent Enterprise

In ... Read more»

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AI Slop vs. AI Value: Can You Tell The Difference?

joshbersin — Sun, 05 Oct 2025 15:59:42 +0000

This week the AI market changed again, as the AI Slop tidal wave continues.

On Tuesday, OpenAI launched Sora, a new video generator that allows people to create short AI video clips. Immediately following Instagram parent Meta introducing a short-form AI video generator called Vibes to compete. It seems the advertising-driven business model has ... Read more»

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The Rise Of The Supermanager: A New Role In The World of AI

joshbersin — Tue, 23 Sep 2025 21:16:26 +0000

I’ve never seen such a massive, rapid, and optimistic investment in technology as we’ve seen with AI. 2025 capital spending by Google, Nvidia, Meta, Microsoft, OpenAI, and Amazon are over $900 billion, reaching almost 3% of US GDP.

Why the optimism? Businesses are convinced that AI is the productivity technology of the future, and the ... Read more»

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Workday Acquires Sana To Transform Its Learning Platform And Much More

joshbersin — Tue, 16 Sep 2025 13:01:55 +0000

Today, only a few weeks after acquiring Paradox and Flowise, Workday announced the acquisition of another AI company: Sana Labs (for $1.1 billion).

Sana, the company that we partner with for Galileo and Galileo Learn, is a pioneering AI-native platform designed for learning, knowledge management, and agentic applications. The Sana Agent and ... Read more»

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Is The Tech Market Going Nuts?

joshbersin — Wed, 10 Sep 2025 19:32:57 +0000

Today we learned that OpenAI just signed a five-year deal with Oracle to spend $300 Billion on data centers (this is five-times Oracle’s annual revenues today), more or less doubling Oracle’s annualized revenue in one transaction. Oracle’s stock went up about 35% or more.

This $300 billion deal can now be added to more than ... Read more»

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OpenAI Gets Into Job Placement While The Job Market Crashes

joshbersin — Fri, 05 Sep 2025 13:26:21 +0000

OpenAI, the company that’s disrupting the job market, has decided to get into job matching and placement. They call it The Open AI Jobs Platform, and its designed to provide economic opportunity for all.

Interestingly, this is the same language LinkedIn used in March of 2008 when they launched LinkedIn Recruiter. later acquiring Lynda.com... Read more»

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Workday to Acquire Paradox. A Bigger Deal Than You Think.

joshbersin — Thu, 21 Aug 2025 20:12:56 +0000

Today Workday announced the acquisition of Paradox.ai, the pioneer in AI-based conversational recruiting. As I detail in my podcast, this deal could be far more than an addition to Workday’s recruitment offering. It could significantly expand Workday into the front-line worker market, broaden the product portfolio, and deepen Workday’s AI expertise.

Paradox was ... Read more»

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Employee Engagement and Happiness Crisis. What Should We Do?

joshbersin — Tue, 12 Aug 2025 13:41:48 +0000

The statistics on employee engagement and happiness are shocking. Gallup’s 2025 data shows that only 21% of workers are fully engaged (down 10% from last year), only 27% of managers are engaged (down 11%), 66% of employees are “suffering,” and 8% are “struggling.”

And there’s more distressing news. The 2025 World Happiness Report shows that ... Read more»

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Introducing Galileo™ for Managers, The Leadership Guru At Your Fingertips

joshbersin — Mon, 04 Aug 2025 16:47:22 +0000

Introducing Galileo® for Managers, the leadership guru at the fingertips of every manager.

It’s hard to be a manager: hiring people, setting goals, creating alignment, and coaching can be difficult. And expectations for leaders are high: companies are trimming mid-level leaders every day.

What if you had an AI agent trained on every possible ... Read more»

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Can AI Beat Human Intuition For Complex Decision-Making? I Think Not.

joshbersin — Sun, 27 Jul 2025 18:41:06 +0000

We’ve now spent years debating the use of AI for human decision-making: who to hire, who to promote, how much to pay someone, and hundreds of other things. Leaders are faced with complex, difficult decisions every day: can we trust AI to make them for us?

I’d suggest the answer is no, and that’s the ... Read more»

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Understanding America’s AI Action Plan

joshbersin — Fri, 25 Jul 2025 00:47:16 +0000

This week the White House issued a dynamic, pro-business AI Action Plan focused on “winning the race” for AI supremacy. As I discuss in today’s podcast, this 28 page document details the Government’s comprehensive policies to support infrastructure-building, energy production, and investments in AI across government, the military, commercial businesses, and our own careers.... Read more»

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People Data For Sale: How The Talent Intelligence Market Really Works

joshbersin — Wed, 16 Jul 2025 01:48:18 +0000

Have you ever wondered where all your personal and professional data goes? Here’s a peek into the multi-billion dollar “people data” market.

One of the most dynamic and important parts of our economy is the marketplace for people data. Every recruiter, location planner, HR executive, economist, university head, and government planner wants to know where ... Read more»

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Prompting is Programming: We’re All Software Engineers Now!

joshbersin — Tue, 08 Jul 2025 00:37:40 +0000

If you think software programming is a techie niche for hoodie-clad coders pounding on keyboards, think again. Welcome to a new era, one where every business leader, HR professional, and even frontline manager is, in effect, a software engineer.

That may sound strange, but stay with me. Because this shift is about empowerment, AI, and ... Read more»

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Why AI Harm To Jobs and Humanity are Vastly Over-Hyped

joshbersin — Tue, 01 Jul 2025 14:24:42 +0000

I’m continuously surprised by the hyperbolic articles and comments about AI ruining the job market, the web, or our lives. Yuval Noah Harari believes this is an existential change to humanity. Mark Benioff claims that 30-50% of Salesforce ops is now done by AI. And media sites like The Verge (Nilay Patel) worry that all ... Read more»

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Reejig Launches Work Architecture Platform To Speed Transition to AI

joshbersin — Tue, 24 Jun 2025 13:20:58 +0000

Imagine if you knew every task of every worker in your company. With such a database you could quickly make decisions about what to automate, where to centralize work, and what business platforms to buy.

This is the goal of Reejig’s new Work Architecture Platform, launching today. Let me explain.

Just as talent intelligence ... Read more»

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AI Pacesetters: Six Secrets of The Superworker Company

joshbersin — Sun, 22 Jun 2025 13:55:50 +0000

This week we launched the culmination of three years of research into the leadership and HR strategies of the world’s leading “Superworker Companies,” the highest performers in their industries.

More than three years ago we started the GWI (Global Workforce Intelligence) project. Using data intelligence from Eightfold, we examined the skills, ... Read more»

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New Galileo Certificate Program – Reinventing L&D: Join The Revolution!

joshbersin — Thu, 12 Jun 2025 17:15:34 +0000

This week we launched a bold new course “Reinventing L&D: Join The Revolution,” a comprehensive program filled with information and case studies on the reinvention of corporate learning. Not only is this course essential to training and HR professionals, it’s also a mandate for people with roles in sales enablement, manufacturing training, and ... Read more»

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The Workday Economy – As AI Disrupts, A New Strategy Emerges

joshbersin — Fri, 06 Jun 2025 13:05:32 +0000

By Kathi Enderes, SVP Research and Global Industry Analyst with comments by Josh Bersin

The Workday Innovation Summit 2025 was more than an analyst meeting: it was a signal that Workday is attempting a full-scale reinvention. Under CEO Carl Eschenbach and Board Chair Aneel Bhusri, Workday is shifting from a product-centric model to an ... Read more»

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The L&D Revolution: Docebo Goes AI-Native, Sana Expands, What Do You Do?

joshbersin — Sun, 01 Jun 2025 17:56:09 +0000

As many of you know, we believe we’re beginning a massive AI revolution in corporate learning. This revolution will dramatically change what L&D does, how L&D operates, and how the content and coaching market evolves. In this article I’ll update you on the major vendors and give you a roadmap for evolution.

Paradigm Shift: ... Read more»

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No, Entry Level Jobs Are Not Going Away.

joshbersin — Fri, 30 May 2025 14:01:58 +0000

All of a sudden, there’s a theme and meme that entry-level jobs are going away. Even Dario Amodei, the CEO of Anthropic, recently told Axios that 50% of white collar jobs may go away, leaving us with a 20% unemployment rate. (video interview below)

Okay, let me get my head screwed on straight here, ... Read more»

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Galileo Learn™ – A Revolutionary Approach To Corporate Learning

joshbersin — Wed, 21 May 2025 11:05:17 +0000

Today we are excited to launch Galileo Learn™, a revolutionary new platform for corporate learning and professional development.

Originally designed as a major upgrade to The Josh Bersin Academy, Galileo Learn™ is a paradigm-shattering system which leverages AI, the Galileo Agent, and more than 700 new courses and professional development experiences derived from ... Read more»

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Yes, HR Organizations Will (Partially) Be Replaced by AI, And That’s Good

joshbersin — Fri, 16 May 2025 13:59:09 +0000

I adore the human resources profession. These folks are responsible for hiring, development, leadership development, and some of the most important issues in business. And despite the history of HR being considered a compliance function, the role is more important than ever. CHRO salaries, for example, have increased at 5-times the rate of CEO pay ... Read more»

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Galileo Now Embedded Into ServiceNow and HiBob

joshbersin — Wed, 07 May 2025 12:03:23 +0000

Today we are making two momentous announcements about Galileo®, both focused on making Galileo available “in your flow of work.”

First, we are announcing the deep integration of Galileo into the ServiceNow AI platform, known as Now Assist.

This means any user of Now Assist can ask questions about HR, leadership, ... Read more»

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The End of HR As We Know It? AI Is Starting To Change Everything.

joshbersin — Sat, 26 Apr 2025 12:25:32 +0000

I just spent a week in London meeting with several dozen companies and most of the discussion was about AI. The overwhelming majority of the conversations were about how companies are struggling, pushing, and agitating about the implications of AI, both within HR and within their teams.

Coming from the CEO and CFO, HR team ... Read more»

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Microsoft Launches People Skills In Copilot, Altering The HR Tech Market

joshbersin — Wed, 23 Apr 2025 19:50:18 +0000

Today Microsoft announced a wide range of Copilot features, many focused on Agents (research agent and analyst agent, agent development and management tools, and personal productivity features).

But one feature set that is significant to HR is Microsoft’s new skills infrastructure: a skills-inference agent (and a skills management agent) that lets companies identify ... Read more»

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The Rise of The Superworker: Four Stages of AI Explainer Video

joshbersin — Wed, 16 Apr 2025 17:08:37 +0000

As many of you learn about AI and how to redesign your work, the “Superworker” story is now becoming real. In addition to dozens of AI case studies available in Galileo®, we just published the following explainer video to help you understand the four-stages of AI automation. Share with your teams and ... Read more»

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Degreed Plots A Comeback With Major AI Announcements

joshbersin — Tue, 15 Apr 2025 14:09:48 +0000

Degreed is one of the most interesting business stories in the HR tech space. Founded in 2012, the company pioneered the idea of a Learning Experience Platform (LXP) to let anyone find and consume any form of learning. The original vision, which was well ahead of its time, was to democratize content beyond the clunky ... Read more»

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The Mercury Release of Galileo™ Signals a New Era for Intelligent Agents

joshbersin — Wed, 09 Apr 2025 10:21:52 +0000

Introducing the Mercury release of Galileo™, the world’s most powerful AI agent for HR. This upgrade adds reasoning power and new data to Galileo, increasing its power by an order of magnitude. Galileo is more than an AI assistant: it has become a consultant, now delivering world-class benchmarking and talent intelligence at your fingertips.... Read more»

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The White Collar Recession Is Real: What Should We Do About It?

joshbersin — Sun, 30 Mar 2025 19:37:32 +0000

Over the last six months we’ve seen much evidence of a white-collar recession. Employees have stopped changing jobs, wage growth is slowing, and research shows that workers with college degrees are the least “in-demand” in the market.

Note this new research by ADP which shows that jobs requiring advanced degrees (“extensive preparation”) are ... Read more»

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Job Redesign Around AI: Work Intelligence Tools Arrive

joshbersin — Sun, 16 Mar 2025 22:02:59 +0000

Let me posit an important question: if your CEO or CFO asks you to use AI to improve productivity, what would you do?

Would you use the “chainsaw” model of efficiency and lay off 10% of the employees? Or would you thoughtfully redesign jobs around AI?

This week I talked with dozens of companies ... Read more»

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A Revolution In Corporate Learning Begins, Join The Journey

joshbersin — Thu, 06 Mar 2025 22:26:38 +0000

The $360 billion corporate learning industry has entered a revolution, and we invite you to join us on this journey. Today we launch our 2025 Corporate Learning In The Age of AI Study, and we encourage you to participate.

Why L&D Reinvention Is So Urgent

Corporate learning is a massive imperative: companies spend ... Read more»

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Busting Bureaucracy: Are Layoffs The Only Way To Go?

joshbersin — Sat, 22 Feb 2025 19:18:04 +0000

As we discuss in The Rise of the Superworker, we’ve entered a period of productivity-led growth in business. The economy is slowing (US consumer sentiment plummeted and GDP growth in the EU and China has slowed), expectations for AI are high, and CEOs are looking to redesign operating models.

Core to this ... Read more»

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New Research: Secrets Of The High Performing CHRO

joshbersin — Wed, 12 Feb 2025 12:25:47 +0000

Today we introduce a groundbreaking research on the role of the Chief Human Resources Officer.

Coupled with this research we’re launching a new service, CHRO Insights™, to support CHROs and aspiring CHROs around the world.

The Rapid Acceleration of The CHRO Role

The CHRO has become one of the most critical jobs in business. ... Read more»

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Workday Makes A Play To Manage Your AI Agents

joshbersin — Tue, 11 Feb 2025 14:00:05 +0000

As AI Agents proliferate through our companies, Workday wants to make your life easier: the Workday Agent System of Record. This new toolset lets companies register, manage, provision, control, and train AI agents throughout the enterprise. It’s like a workforce management system for our “digital employees.”

Consider how the landscape is changing. Companies are ... Read more»

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Will AI Pay Off? Chipotle CEO Tells Jim Cramer Yes. Absolutely.

joshbersin — Thu, 06 Feb 2025 00:53:03 +0000

There has been a lot of debate about whether this multi-billion dollar investment in AI is going to pay off. Well in HR alone, I’m here to report that the answer is YES.

This week Jim Cramer, the most famous Wall Street TV personality and hedge-fund manager, actually brought it out.

In Cramer’s interview ... Read more»

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Despite Political Firestorm, Diversity Investments Are Alive And Well

joshbersin — Mon, 27 Jan 2025 14:12:47 +0000

As the WSJ has reported extensively, companies like Harley Davidson, Tractor Supply, Walmart, and McDonalds are publicly pulling back on DEI programs, largely under pressure by political activists. Fueled by the supreme court’s striking down of affirmative action in 2023, there is a political movement to dismantle the “social justice” movement that took hold ... Read more»

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The Rise of the Superworker: Delivering On The Promise Of AI

joshbersin — Tue, 14 Jan 2025 13:12:52 +0000

We’re excited to launch our groundbreaking research “The Rise of the Superworker,” a deep dive into the impact of AI on the future of work. As our hallmark research for the year, it defines the roadmap for leadership, technology, and HR. (Register for the launch webinar on January 28.)

The Workforce and ... Read more»

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A Tumultuous Year Behind: A Challenging, Important 2025

joshbersin — Sat, 21 Dec 2024 21:22:04 +0000

2024 has been a rough and tumble year. We watched two major wars (Ukraine and Gaza), the breakdown of the Syrian regime, and a record-breaking year of floods and hurricanes. Crypto emerged as a viable, highly valued asset class and the world wrestled with inflation. And right-wing politicians won major elections, including in the United ... Read more»

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100 Amazing Use-Cases for Galileo™, The AI-Powered Assistant For Everything HR

joshbersin — Tue, 17 Dec 2024 14:36:39 +0000

I have a holiday present for you. This week we’re publishing a detailed report with 100 high-value use-cases for Galileo™, the AI-Powered Assistant for Everything HR.

With thousands of users around the world, Galileo now has many hundreds of amazing, high-value applications discussed in this report. Each of these 100+ stories is a real-world solution ... Read more»

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How AI Can Radically Interconnect A Business… And Also HR

joshbersin — Wed, 11 Dec 2024 05:06:01 +0000

AI is turning out to be pretty spectacular. Starting with ChatGPT and now moving to agents, reasoning, voice, image and video creation, the technology seems boundless. And now that Elon Musk has figured out how to connect 100,000 Nvidia chips in a high speed network, the opportunity just gets bigger.

Among all the things we’ll ... Read more»

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The Road To AI-Driven Productivity: Four Stages of Transformation

joshbersin — Sat, 30 Nov 2024 17:45:49 +0000

We’ve been doing a lot of advisory work on skills and job design and now that AI tools have arrived, we’re reinventing work faster than ever. So let me give you some thoughts on this process, and you can also learn more from my recent podcast.

As you know, there are many types of ... Read more»

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HiBob: A Fast-Growing New Leader In The HCM Market

joshbersin — Mon, 25 Nov 2024 00:51:36 +0000

The HCM market is an $11 billion market, filled with HR and payroll platforms for companies of all sizes. The well-known leaders (Workday, SAP SuccessFactors, ADP, UKG, dayforce) are filled with execs who have known the space for years. And thanks to their time in the market, these companies have thousands of customers so they ... Read more»

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Wakeup Call for HR: Employees Trust AI More Than They Trust You

joshbersin — Fri, 22 Nov 2024 21:26:30 +0000

I’ve been a fan, advocate, and friend to HR for a long time. And in every discussion I have with HR teams, I’m impressed with the passion, commitment, and goodwill among HR teams everywhere. Yet despite our best intentions, a new survey of 851 business professionals found that “people trust AI more than they ... Read more»

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People Analytics, A Complex Domain, Is About To Be Transformed by AI.

joshbersin — Wed, 20 Nov 2024 22:55:27 +0000

We just completed a large study of People Analytics and the results are striking. Only 10% of companies directly correlate human capital data to business in a systemic way, with many data, technical, and operational issues in the way. Yet as our research found, AI is about to totally change this market. Here’s the story.... Read more»

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Hyper-Growth Through Efficiency: Theme For The New Era

joshbersin — Thu, 07 Nov 2024 19:22:57 +0000

With all the mixed messages in the latest election, one rings loudly for leaders: the US Government must become more efficient. US voters did not seem impressed with the billions spent on the Chips and Infrastructure acts: they want lower taxes and more accountable government.

As Elon Musk explains, reducing costs is an exercise ... Read more»

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LinkedIn Enters AI Agent Race With LinkedIn Hiring Assistant

joshbersin — Tue, 29 Oct 2024 12:53:32 +0000

As I discussed in the article Digital Twins, Digital Employees, Agents Everywhere, tech vendors are creating AI-powered Agents as fast as they can. And in HR, where we deal with hundreds of mundane checklist-types of processes, the opportunity for automation is everywhere.

This week, just as Microsoft launched a tools to help companies build ... Read more»

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SuccessFactors Leapfrogs HCM Capabilities: AI, Skills, Talent Intelligence, And More

joshbersin — Mon, 28 Oct 2024 15:13:55 +0000

This week SuccessFactors announced a vast array of new features, focused on taking the lead in the red hot HCM war against Workday, Oracle, and others. These capabilities fall into four areas, each of which bring SAP into a leading position in many areas of the global HCM market. (Product details here.)

As ... Read more»

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Guild Jumps Headfirst Into The Corporate Learning Market

joshbersin — Tue, 22 Oct 2024 11:29:54 +0000

Guild has been a fascinating company to watch. Founded by Rachel Romer, Guild was founded in 2015 with a mission to help companies connect their employees to high-value education programs, leveraging investments in tuition reimbursement. Today, through the acquisition of Nomadic Learning, Guild moves into the corporate L&D market directly.

Let me explain. US companies ... Read more»

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Digital Twins, Digital Employees, And Agents Everywhere

joshbersin — Sat, 19 Oct 2024 14:46:56 +0000

I recently heard Elon Musk predict that every citizen would have multiple Optimus robots in their homes within five years. And while I often ignore his predictions because they’re exaggerated, I think he’s on to something. We are about to witness an explosion of Digital Employees in our companies, and these may be the “robots” ... Read more»

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Introducing Galileo™ Professional, Your Personal AI Assistant for HR

joshbersin — Tue, 08 Oct 2024 10:20:38 +0000

This week we launch the most exciting product that we’ve ever introduced: Galileo™ Professional – Your Personal AI Assistant for HR.

Effective today, you can buy Galileo Pro for your own personal use. ($39 per month, $400 per year)

As many of you know, we spent the last year building the world’s ... Read more»

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Making Sense Of These Incredible Job Numbers

joshbersin — Fri, 04 Oct 2024 21:54:41 +0000

The US economy just keeps creating jobs and unemployment went down again. In this video I explain the “story of three curves,” which explains this new economy we live in. I hope this helps you understand what’s going on – it’s all about The Post-Industrial Age. Despite this long-term low unemployment rate, inflation remains ... Read more»

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Can AI Do Performance Reviews? Rippling Says Yes.

joshbersin — Tue, 01 Oct 2024 13:44:40 +0000

This week Rippling, a fast-growing mid-market HR Tech company, introduced a fascinating product called Talent Signal. This product reads work output data from Github (for engineers), Salesforce and Gong (for sales people), and Zendesk (for service reps) and uses AI to analyze their performance.

How does it work? The system uses several inputs. With ... Read more»

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Introducing The AI Trailblazers! HR Technology Outlook 2025.

joshbersin — Wed, 25 Sep 2024 12:12:59 +0000

Are you having a hard time figuring out which AI products are real and how they all fit together?

In our ongoing efforts to help you understand the HR Tech market, we’ve produced a report we call the AI in HR trailblazers.

This report lists selected the top 30 vendors which have developed working, ... Read more»

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ADP Lyric HCM, The Next-Gen HR Platform Many Have Waited For

joshbersin — Tue, 24 Sep 2024 12:39:02 +0000

In the Spring of 2018 I attended a confidential meeting in New York City to learn about a project called Lifion. ADP had hired a new team of engineers convened in a secret mission to build the “next-generation platform” for ADP’s offerings in the enterprise market.

This new system, designed ten years after the release ... Read more»

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Galileo™ Selected As Workday Innovation Partner

joshbersin — Thu, 19 Sep 2024 11:19:23 +0000

This week at Workday Rising we’re announcing our new partnership with Workday. As one of the selected Workday Innovation Partners, we are developing a deep integration between Galileo and Workday.

Galileo, as many of you know, is “Your Essential AI Assistant for Everything HR.” Filled with 25+ years of research, benchmarks, ... Read more»

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What Is Workday Illuminate?

joshbersin — Tue, 17 Sep 2024 17:57:14 +0000

Today Workday introduced Workday Illuminate, the new brand name for Workday AI. While the name is not important, this new brand demonstrates a shift from AI “dazzlers” to AI “capabilities” within the entire Workday platform. In other words, Workday has now built an underlying AI infrastructure that can manifest solutions in hundreds of ways.... Read more»

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Growthspace: A Pioneer In Precision Skills Development

joshbersin — Mon, 16 Sep 2024 18:13:09 +0000

As most of you know, developing business skills takes time. You have to ask people questions, take a few courses, and learn from your mistakes. If you’re a software engineer, this means writing buggy code. But if you’re a sales rep or a manager, it could mean trouble: losing deals, alienating people, and possibly being ... Read more»

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AI Agents, The New Workforce We’re Not Quite Ready For (Agentic AI)

joshbersin — Fri, 06 Sep 2024 22:05:44 +0000

The Agents are coming, the Agents are coming.

If you follow the AI tech market you know there’s a lot of talk about “Agentic AI.” In other words, our friendly AI assistants are starting to feel more empowered. Instead of just answering questions and composing poetry, they’re now able to “do things” on ... Read more»

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Cornerstone Galaxy: Acquisition Of SkyHive Could Pay Off

joshbersin — Tue, 03 Sep 2024 21:04:56 +0000

Cornerstone spent the last decade acquiring LMS and talent software companies, all in a goal to build an integrated skills platform. Finally, after years of hard work and integration, the company introduces Galaxy, an advanced offering in the world of AI-powered HR systems.

Before I explain Galaxy, the history is important. Founded in 1999, ... Read more»

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With Thoughtful Design And Culture, Dropbox Proves Remote Work Is A Winner

joshbersin — Wed, 28 Aug 2024 22:43:53 +0000

One of the most interesting tech companies we’ve studied is Dropbox, a $7 billion market cap rocket ship generating more than $2.5 billion in revenue. This kind of company, which sells a platform that competes with Microsoft, Google, and other major players, lives in a world of brutal competition: competition for product leadership, sales deals, ... Read more»

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Introducing The HR Career Navigator

joshbersin — Thu, 22 Aug 2024 11:32:06 +0000

Today we introduce a groundbreaking new offering: an AI-driven comprehensive Career Navigator for HR professionals. Here’s the story.

The Human Resources profession is vast, complex, and continuously changing. HR professionals who started as recruiters or HR generalists are now flooded with opportunities for specialist roles, technology roles, or consulting opportunities. How does an HR ... Read more»

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The Autonomous Instructional Designer Has Arrived: Arist Creator

joshbersin — Tue, 13 Aug 2024 14:28:58 +0000

As I discussed a few months ago, autonomous corporate learning is here. And unlike autonomous driving, which can cause an accident, these new tools are astoundingly accurate and can do things human designers find quite difficult.

Today Arist, a pioneer in mobile adaptive learning, introduced their new product Arist Creator, a major upgrade ... Read more»

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When Will The Trillions Invested In AI Pay Off? Sooner Than You Think.

joshbersin — Thu, 08 Aug 2024 13:25:40 +0000

In the last few weeks there has been a lot of concern that Gen AI is a “bubble” and companies may never see the return on the $Trillion being spent on infrastructure. Let me cite four analyst’s opinions.

Will Today’s Massive AI Investments Pay Off?

MIT professor Daron Acemoglu estimates that over the next ten ... Read more»

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As The Economy Slows, Focus On The Skills Of The Future: Ability To Change.

joshbersin — Sat, 03 Aug 2024 00:37:37 +0000

This week we saw US unemployment “tick up” to 4.3% and economists started begging for lower interest rates. For those of us who talk with companies and leaders all day, I would say we’re experiencing what I’d call a normal economic cycle.

The last major recession (not including the Pandemic, which was not a demand ... Read more»

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Workday Salesforce Partnership: Teaming Up For Enterprise AI

joshbersin — Fri, 26 Jul 2024 17:27:30 +0000

This week Workday and Salesforce announced a major partnership, focused on integrating these two major enterprise systems to get ahead of the increasing demand for integrated AI.

What did they announce? Two big things.

First, the companies are going to integrate their data platforms.

Salesforce holds vast amounts of sales and customer data (leads, ... Read more»

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The Value of Values When Organizations Lose Trust

joshbersin — Wed, 17 Jul 2024 08:48:35 +0000

As we enter a heated political period, I’m left with a simple and important idea. When an organization sacrifices its values, it tends to suffer over time.

How, for example, did Boeing sacrifice its values of engineering to void its safety culture? I’m sure it was a lot of small “profit-centered” decisions that ultimately resulted ... Read more»

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UKG 14% Reduction In Force: A Growth Move (And Intuit Update)

joshbersin — Mon, 15 Jul 2024 09:00:04 +0000

This week UKG announced a layoff of approximately 2100 people (out of 15,000) in a strategic move to focus on even larger growth opportunities. As AI sweeps the technology industry, I think we’ll see more of this to come. And only a few days later, Intuit announced the layoff of 1,800 people, explaining the ... Read more»

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Why Is It So Hard To Be A Chief HR Officer (CHRO)?

joshbersin — Wed, 26 Jun 2024 21:03:38 +0000

Times have changed. Once considered the junior executive in the C-suite, today the CHRO may be the most important of all. And as AI transforms our businesses, the job gets bigger every day. (Jack Welch often said the CHRO was the #2 most important job in the company.)

Companies Have People Challenges Everywhere... Read more»

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TechWolf Accelerates Corporate Skills Tech Market With $43 Million Round

joshbersin — Tue, 25 Jun 2024 13:05:33 +0000

There is a frenzy of activity in the market for corporate skills technology. Microsoft, Workday, SAP, and dozens of specialized vendors (logos below) are building AI-based tools and platforms to bring skills data into every part of business operations.

The big vendors (Workday, SAP SuccessFactors, Oracle) have built “skills clouds” to help companies store their ... Read more»

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Galileo™ Goes Live, Expands Its Power With New Trusted Content

joshbersin — Mon, 20 May 2024 13:51:01 +0000

Today Galileo™, The World’s Expert AI Assistant for HR, is generally available. After a year of development and testing, we’ve integrated more than 25 years of our research, tools, case studies, and vendor profiles into the world’s most easy-to-use, compelling, AI-powered assistant for HR.

Today more than 10,000 HR professionals are using Galileo, representing ... Read more»

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Goodbye To Workplace by Meta, Hello To Workvivo by Zoom

joshbersin — Tue, 14 May 2024 16:19:29 +0000

Today Meta announced that it is shutting down its employee communications tool Workplace by Meta (which I found to be very successful) and turning over the business to Workvivo by Zoom.

This is actually a very significant move for HR and IT teams: there are more than 7 million corporate users (it was originally called ... Read more»

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Will AI Finally Connect The Enterprise? Just Ask ServiceNow, They Say Yes.

joshbersin — Fri, 10 May 2024 14:25:42 +0000

This week, ServiceNow held their annual user conference with more than 22,000 IT and technology professionals, and they announced some significant enhancements to their strategy. ServiceNow’s goal is to integrate the enterprise with a new layer of workflow software that can connect anything to anything, and then give employees, customers, and leaders access to information ... Read more»

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Enterprise Talent Intelligence Arrives, Disrupting The HR Tech Market

joshbersin — Tue, 07 May 2024 03:40:45 +0000

Of all the AI innovations we’ve seen in the workforce, perhaps the most significant is Talent Intelligence. Talent Intelligence, as we define it, is the use of massive amounts of employee and workforce data to understand skills, job fit, performance, leadership potential, career pathways, pay equity, and organizational capability.

As we introduce new ... Read more»

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Here Come The Copilots!

joshbersin — Sat, 27 Apr 2024 16:52:50 +0000

This week, as I discuss in today’s podcast, Microsoft blew us away again. The company delivered $61.9 Billion in revenue last quarter (up 17%) and Microsoft Cloud reached $35.1 billion, growing 23%. And every other business is on fire: Azure grew by 31%, Office and LinkedIn grew by 12%, and PC and Windows grew ... Read more»

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Research Shows It’s Time To Reinvent Talent Acquisition

joshbersin — Wed, 24 Apr 2024 13:56:35 +0000

This week we published a disappointing research study, Talent Acquisition at a Crossroads. The study, conducted in partnership with AMS, points out that talent acquisition leaders (this is a senior position) are largely left out of their company’s strategic planning process and many feel they operate as “order takers.”

In today’s world of ... Read more»

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Why I’m Bullish On Workday: News From The Innovation Summit

joshbersin — Fri, 19 Apr 2024 15:42:54 +0000

This week I attended the Workday Innovation Summit and there’s a lot to discuss. Having just celebrated its 19th birthday, the company is embarking on a major transformation. And it’s not just product innovation that’s happening, the company is greatly expanding its business model.

Workday Has Been A Product Led Company

Much of Workday’s success ... Read more»

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BetterUp Manage: Pioneering AI-Powered Platform For Leaders

joshbersin — Fri, 12 Apr 2024 15:28:26 +0000

This week I attended the BetterUp Uplift conference and I really was impressed. This is a company that exploded into the market with an innovative coaching and employee wellbeing network built around an assessment called the “whole person model.” Through a set of shrewd marketing and sales strategies BetterUp established a leadership position in this ... Read more»

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Will Chatbots Take Over HR Tech? Paradox Sets The Pace.

joshbersin — Thu, 04 Apr 2024 15:34:09 +0000

Chatbots used to be tinker-toys. You type, try to get help, but usually result in “please call support.” Well all this has changed.

Thanks to advanced NLP (natural language processing) and AI (retrieval-augmented generation) chatbots are entire applications. They can answer complex questions, search databases, and invoke transactions on your behalf.

Pretty soon we’ll be ... Read more»

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The Labor Market Has Totally Changed: Are You Really Ready?

joshbersin — Sun, 31 Mar 2024 20:35:47 +0000

The labor market has changed before our eyes. Employers and HR teams better watch out.

Over the last five decades baby boomers defined the workforce. Today things could not be more different, and this change impacts all of us.

I was born in the 1950s, growing up in a world where the middle class experienced ... Read more»

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How To Take A Pragmatic (and winning) Approach To Skills

joshbersin — Mon, 25 Mar 2024 14:55:59 +0000

Companies all over the world are buying and implementing skills technology throughout HR. But how do we know what to buy and make sure it’s all going to add value? In this video I unpack a different approach: the pragmatic approach to skills, and how this approach will unlock you from vendor paralysis and make ... Read more»

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The $340 Billion Corporate Learning Industry Is Poised For Disruption

joshbersin — Sat, 23 Mar 2024 12:04:37 +0000

Companies spend more than $340 billion on employee training and development, averaging more than $1500 per employee per year. And this massive spend, which supports a global industry with hundreds of content and technology companies, is about to be reinvented at its core. Let me explain.

From E-Learning to We-Learning to Autonomous Learning

In the ... Read more»

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What The World Happiness Report Teaches Us About Work

joshbersin — Thu, 21 Mar 2024 20:05:36 +0000

Each year I pour through the World Happiness Report and this year it’s particularly insightful, so let me interpret some of the results.

First, the US happiness ranking (1-10 scale) dropped to #23, a full 13% below Finland, the happiest country in the world. And this is disappointing. Over the last 15 years the level ... Read more»

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Cornerstone Acquires Talespin: AI Meets Metaverse In Corporate Learning

joshbersin — Tue, 19 Mar 2024 13:28:35 +0000

I’ve written about the Immersive Learning market often, each time pointing out the astounding learning power within these platforms. Now that we have consumer VR headsets like the Meta Quest and Apple Vision-Pro, this market is ready to explode.

Today, Cornerstone, the $1 Billion+ leader in corporate learning platforms, is announcing the acquisition of ... Read more»

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How To Create Talent Density

joshbersin — Sun, 10 Mar 2024 14:23:45 +0000

In this (long) article, I want to talk about a new concept called Talent density. And as I pondered the concept I think it represents one of the more important topics in management. So I hope you find it as interesting as I do.

First of all, the concept of talent density, pioneered ... Read more»

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Workday To Acquire HiredScore, A Potential Shakeup In HR Technology

joshbersin — Fri, 01 Mar 2024 00:56:24 +0000

This week Workday announced intent to acquire HiredScore, a leading provider of AI-based matching tools for recruiting (called “talent orchestration”). While it wasn’t discussed much in the earnings call, this deal is a big positive for Workday and could have many implications for the HR Tech market.

Let me explain. (I have not been ... Read more»

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EOR Provider Deel Expands Into HCM (and Payroll)

joshbersin — Wed, 28 Feb 2024 13:01:06 +0000

For many years companies with global employees have relied on “Employer of Record” (EOR) providers to help hire, manage, pay, and reward employees in remote countries. These EOR vendors, many of which started as service providers, set up business entities in different countries and enable companies to hire employees in these countries without ... Read more»

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Irresistible 2024: Join Us This May!

joshbersin — Fri, 23 Feb 2024 00:58:33 +0000

It’s almost Spring and we’re actively preparing for Irresistible 2024: The Global Conference for HR Leaders and Their Teams. Let me give you a brief rundown on what we’re planning and encourage you to sign up soon.

First, this conference is one of the most unique, intimate, different experiences in the profession. We hold ... Read more»

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Autonomous Corporate Learning Platforms: Arriving Now, Powered by AI

joshbersin — Sun, 18 Feb 2024 15:20:10 +0000

Thanks to Generative AI, we’re about to see the biggest revolution in corporate learning since the invention of the internet. And this new world, which will bring together personalization, knowledge management, and a delightful user experience, is long overdue.

I’ve been working in the corporate learning market since 1998 when the term “e-learning” was invented. ... Read more»

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Introducing Our New “AI in HR” Certificate Course

joshbersin — Fri, 16 Feb 2024 14:46:53 +0000

We have been studying the role of AI in HR for many years. Today we are announcing our brand new AI in HR Certificate Course, built on our years of research and client interviews in all areas of HR. (And a 10% discount if you sign up before the end of March! Coupon ... Read more»

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Are You Ready For This New Go-Go Economy?

joshbersin — Sun, 11 Feb 2024 14:13:26 +0000

The American economy has transformed itself. Covid-19 was first identified in January of 2020, four years ago. And despite the peak unemployment of 14.7% in Spring of that year, the US economy is now booming. Here’s the evidence:

Bloomberg reports that 80% of the S&P 500 Index companies reported earnings above plan, exceeding the ten ... Read more»

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Why Do Companies Hire Too Many People?

joshbersin — Sun, 04 Feb 2024 17:27:13 +0000

This week we witnessed one of the most amazing business stories in years. Meta announced a 22% reduction in headcount coupled with a 25% increase in revenue, resulting in a net income of $14 Billion, up 203% from the year before. This means Meta, a $160+ billion company, is generating 35% net profit after ... Read more»

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HR Predictions for 2024: The Global Search For Productivity

joshbersin — Fri, 19 Jan 2024 01:05:30 +0000

For the last two decades I’ve written about HR predictions, but this year is different. I see a year of shattering paradigms, changing every role in business. Not only will AI change every company and every job, but companies will embark on a relentless search for productivity.

Think about where we have been. Following ... Read more»

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Are Diversity And Inclusion Programs Going Away?

joshbersin — Tue, 02 Jan 2024 16:11:16 +0000

Is DEI about to DIE?

Of the many changes we experienced in 2023, one of the most iconic was the US Supreme Court’s decision to strike down affirmative action in college admissions. And now, the resignation of Claudine Gay from Harvard, people are piling on.

Justice Thomas stated last summer:

“Many universities have for ... Read more»

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2024: The Year That Changes Business Forever (Podcast)

joshbersin — Thu, 28 Dec 2023 16:27:56 +0000

In this podcast I recap 2023 and discuss the big stories for 2024, and to me this year is a tipping point that changes business forever. Why do I say this? Because we’re entering a world of labor shortages, redesign of our companies, and business transformation driven by AI. We’ll look back on 2024 and ... Read more»

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A Peek Under The Covers Of SAP SuccessFactors’ AI Strategy

joshbersin — Thu, 21 Dec 2023 16:33:38 +0000

This week I had an in-depth briefing with the SAP /SuccessFactors architecture team to dig into the company’s long term strategy for AI. I walked away very impressed, and starting to understand how AI does not “replace” an HCM platform, rather it “transforms it” in a very significant way.

There are many “surfaces” for ... Read more»

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AI Implementations Feel More Like Traditional IT Projects Every Day

joshbersin — Sun, 17 Dec 2023 16:02:38 +0000

As we learn more and more about corporate implementations of AI, I’m struck by how they feel more like traditional IT projects every day.

Yes, Generative AI systems have many special characteristics: they’re intelligent, we need to train them, and they have radical and transformational impact on users. And the back-end processing is expensive.

But ... Read more»

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AI Is Transforming Corporate Learning Even Faster Than I Expected

joshbersin — Wed, 13 Dec 2023 20:08:52 +0000

Of all the domains to be impacted by AI, perhaps the biggest transformation is taking place in corporate learning. After a year of experimentation, it’s now clear that AI will revolutionize this space.

Let’s discuss what L&D is all about. Corporate training is everywhere, and that’s why it’s a $340 billion market. Everything that happens ... Read more»

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Introducing The Systemic HR™ Initiative

joshbersin — Tue, 05 Dec 2023 14:21:21 +0000

This week we formally introduce the Systemic HR™ Initiative, our multi-year program to help HR professionals and their teams to transform, evolve, and redefine their roles in business.

This work is the culmination of 25 years of research and advisory consulting among tens of thousands of organizations, reflecting the need for HR organizations to ... Read more»

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The Four-Day Work Week: An Idea Whose Time Has Come

joshbersin — Wed, 29 Nov 2023 13:12:54 +0000

We just completed a large study of the 4-day work week and the results are clear. Under the right conditions it really works. And the results are very positive: improvements in employee health and wellbeing, increases in productivity, and overall improvement in revenue, profit, and customer service.

Wait a minute. Are you actually saying that ... Read more»

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Introducing Galileo™, The World’s First AI-Powered Expert Assistant For HR

joshbersin — Wed, 15 Nov 2023 13:50:25 +0000

As many of you know, HR professionals play a vital, complex, and constantly changing role in business. These 30 million professionals hold more than 250 job roles and leverage over 400 skills to help companies with all aspects of management: recruiting, development, leadership, coaching, diversity, pay, benefits, hybrid work, and more. And they must also ... Read more»

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Companies Have Been Neglecting Their Leadership, And It Shows

joshbersin — Wed, 01 Nov 2023 13:37:40 +0000

This week we launched a two-year study of corporate leadership programs, and the results are staggering. Despite the pandemic, inflation, pressure for hybrid work, and a highly competitive labor market, companies have been neglecting their leadership development. And as our research points out, this can have a very negative impact on performance.

Let me ... Read more»

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Introducing The Learning & Development SuperClass

joshbersin — Wed, 25 Oct 2023 17:51:23 +0000

The corporate training industry is a $340 billion market, challenging every company to worry about onboarding, upskilling, management development, and training on hundreds of technologies and business processes. This has led to a marketplace filled with tools, platforms, courses, content, and consultants.

How do you, the HR and L&D leader, manage all this stuff? How ... Read more»

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Why Are Some Companies More Dynamic Than Others?

joshbersin — Sat, 21 Oct 2023 16:59:01 +0000

Every day we read about an iconic company that’s falling behind. This year it’s Disney, Nike, and Nokia, but over the years we’ve seen hundreds of innovators fail to adapt to change. I remember when Digital Equipment eclipsed IBM, only later to fall into disrepair and be acquired by Compaq, who was then acquired by ... Read more»

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Avature Enters Training Market With Focus On Informal Learning

joshbersin — Tue, 17 Oct 2023 15:31:37 +0000

This week Avature, a highly successful talent management platform company, formally entered the corporate learning market. And while the space is crowded, I think they have a big opportunity.

First, let me tell you about Avature. This is a privately held, fast-growing platform company that has established one of the most loyal and committed ... Read more»

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SuccessFactors Delivers on HXM and The Promise of AI

joshbersin — Fri, 13 Oct 2023 23:41:57 +0000

SAP SuccessFactors, the largest HCM vendor in the market, has now delivered on their long-range promise of rethinking the way HR systems work. It has been a long and winding journey, but this week the company arrived in a very special place.

A Short History

The history of SAP’s HR software is complex. The company ... Read more»

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Why Microsoft Viva Skills Could Disrupt The HR Tech Market

joshbersin — Tue, 10 Oct 2023 17:55:52 +0000

This week Microsoft announced a major feature in Viva that is likely to disrupt the HR Technology market: skills. And the Skills in Viva system is not just a skills inference engine, it’s a skills-based learning system, a way to find mentors and experts, an employee development platform, and an internal mobility tool that ... Read more»

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LinkedIn Launches Exciting Gen AI Features in Recruiter and Learning

joshbersin — Tue, 03 Oct 2023 14:12:05 +0000

This week LinkedIn announced some massive Gen AI features in its two flagship products: LinkedIn Recruiter and LinkedIn Learning. Let me give you an overview.

Let me start with LinkedIn Learning.

As you know, learning is a complex process. Employees want to ask questions, jump around from topic to topic, and get advice on what ... Read more»

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Here Comes “Workday AI”

joshbersin — Wed, 27 Sep 2023 20:16:21 +0000

Today at the Rising conference Workday introduced a range of new generative AI features, all described as “Workday AI.” This is part of a major trend: enterprise software companies adding Gen AI features to their products.

The first message from Workday is that the company has been doing AI and machine learning for quite ... Read more»

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Why It’s Time For A New Era In Human Resources. Enter Systemic HR.

joshbersin — Mon, 25 Sep 2023 00:22:03 +0000

Next week we will be previewing our new research on the Human Resources function, and the findings are important. Let me summarize the narrative and I promise you’ll hear more in the coming quarter.

Human Resources has been around for hundreds of years. Originally defined as a back-office administrative function, HR teams were always looked ... Read more»

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Confused About Generative AI in HR? Here’s How To Run A Hackathon!

joshbersin — Mon, 18 Sep 2023 18:16:03 +0000

As I’ve talked about for months, Generative AI is like a swiss army knife that seems to be capable of anything. But once you get these LLMs into practice, you find out they have to be built, adjusted, and architected into solutions. In other words, we won’t suddenly see the productivity benefits of AI unless ... Read more»

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Docebo: Surprising Leader In Learning Management Platforms

joshbersin — Thu, 14 Sep 2023 10:53:33 +0000

The LMS market is often considered a red ocean: hundreds of vendors, highly complex user needs, and few vendors making a profit. Over the last decade almost every leading LMS vendor (Saba, Docent, Plateau, Learn.com, Litmos, Sumtotal) was acquired, largely because they couldn’t sustain their growth in a highly competitive market.

For LMS buyers ... Read more»

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Why We Are Entering A Secular Labor Shortage

joshbersin — Sat, 09 Sep 2023 16:39:02 +0000

There are lots of economists waiting for the labor market to “cool,” enabling unemployment to rise and inflation to slow. Yet despite these projections, unemployment remains at a 45 year low and it’s still hard to hire. Why the change? Our research clearly shows that we’ve entered a whole new economy, one that makes labor ... Read more»

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The Role Of Generative AI In HR Is Now Becoming Clear

joshbersin — Fri, 01 Sep 2023 23:40:30 +0000

We now know that Generative AI will play a transformational role in Human Resources. And while many companies are embarking on pilots, hackathons, and “promptathons,” I want to share what we’ve learned. (For an in-depth report on AI in HR please read our Deep Dive on AI in HR research.)

HR Is An Integrated Operating ... Read more»

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Firstup Pioneers The Market For Intelligent Employee Communications

joshbersin — Sun, 27 Aug 2023 15:19:46 +0000

How do you communicate with your employees? I bet it’s harder than you think. There are company meetings, conference calls, emails, and lots of portals. But despite all that effort, only 28% of employees feel connected to the company’s mission and 59% are “quietly quitting.” Kind of astounding.

Why do we continue to see this ... Read more»

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Generative AI In Business: Huge Potential, Lots Of Playing Around

joshbersin — Wed, 23 Aug 2023 16:07:33 +0000

We just finished a five week sprint with 200+ clients on Generative AI and the excitement is overwhelming. There’s no question companies are going to adopt these Copilots, Assistants, and Chatbots like crazy. But it’s still not clear how, where, are with what technology. Here’s what we found out.

First, about a third of the ... Read more»

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Welcome To The Post-Industrial Economy: AI Is Here To Save Us

joshbersin — Fri, 18 Aug 2023 23:58:11 +0000

This week we published my keynote speech from Irresistible 2023, and I encourage you to watch it. Here’s the story in brief, and I’ll be talking a lot more about this at the HR Technology Conference and Unleash 2023 conferences in October.

The Post-Industrial Economy

Business leaders are confronting a world of opportunity ... Read more»

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Introducing The Organization Design SuperClass!

joshbersin — Tue, 08 Aug 2023 23:22:54 +0000

Organization design has become one of the hottest topics in business. More than 80% of the companies we talk with are now experimenting with AI, flattening their organization, and reorganizing teams to improve productivity. And when it’s done well we’ve seen companies double or even triple their output and efficiency, improving employee engagement as well.... Read more»

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Perceptyx Acquires Humu: HR Tech Is Harder Than It Seems

joshbersin — Wed, 02 Aug 2023 13:07:08 +0000

I’ve been an analyst covering HR Technology for more than twenty years and there’s one big thing I’ve learned: it’s a tough market for entrepreneurs. While it looks like a massive and easy-to-understand space, the competition is brutal and HR professionals are very pragmatic buyers. So when companies with new ideas like Humu come along, ... Read more»

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A New Operating Model For HR Is Arriving Soon: Join Us

joshbersin — Thu, 27 Jul 2023 04:14:30 +0000

Over the last year we have been developing a new operating model for HR, and the research has been astounding. Nearly every company we interview agrees that the traditional “service-delivery” model is no longer enough, and that HR teams (and functions) need to be far more integrated, focused on design and product management, more agile, ... Read more»

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Diversity Programs Become A Political Football: Why This Could Be Positive

joshbersin — Sun, 23 Jul 2023 17:12:55 +0000

The US Supreme Court decision to ban Affirmative Action in schools kicked off a shouting match among politicians, focused on applying the ruling to corporate diversity (DEI) programs. And whatever position you take politically, I think this activity will make DEI strategies an even higher priority.

First let’s be clear about the issue. While people ... Read more»

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Building A Skills-Based Organization: The Exciting But Sober Reality

joshbersin — Sat, 08 Jul 2023 02:38:52 +0000

Fueled by new AI tools and skills technology, nearly every company wants to become a “skills-based organization.” Now that we’ve had a few years to study this trend, I’d like to share some of the realities and calm some of the hype.

The Premise

Let’s start with the premise: the idea promoted by whitepapers is ... Read more»

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Leadership Development Powered By AI: BetterUp Connect

joshbersin — Thu, 06 Jul 2023 11:10:10 +0000

It was bound to happen: Leadership Development powered by AI. Here’s the latest…

As we’ve discovered in our Irresistible Leadership research, mid-level managers are struggling. Not only have managers had to deal with remote work, the pandemic, and many job changes and layoffs, they are burned out themselves. New research by Microsoft found that 53% ... Read more»

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Adapting To AI: The New World Of Organizational Ingenuity

joshbersin — Thu, 15 Jun 2023 14:04:49 +0000

As we all begin to understand the role of AI in our companies, a new era has emerged. The era of what I call the “Super-worker” – where each individual in the company has “superhuman” powers they’ve never experienced before.

Yes, thanks to AI we all have access to information, insights, education, and perspectives we ... Read more»

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People Analytics Grows Up. And Visier Introduces AI-Powered Vee.

joshbersin — Mon, 12 Jun 2023 13:38:55 +0000

As I discuss in this week’s podcast, People Analytics has grown up. Historically this domain was defined by engagement surveys, retention and turnover studies, and industrial and organizational psychologists. Today, thanks to a new breed of vendors (and AI), a new era has emerged. And I like to think of it as “Systemic People ... Read more»

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The Next Generation Of HR Software Has Arrived, Finally.

joshbersin — Mon, 05 Jun 2023 00:08:47 +0000

HR software makes up one of the largest technology markets in the world. By our estimate this is a $250 billion market, consisting of payroll systems, core HR platforms, recruiting, training, benefits, and hundreds of other applications. And over the last five years, as companies have adapted to hybrid work and the pandemic, the market ... Read more»

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The Rise Of The Copilots: Microsoft Steps Up The Pace

joshbersin — Sat, 27 May 2023 18:31:53 +0000

This week Microsoft unleashed a massive array of product announcements (50 in total) around the use of Copilots throughout our daily lives. And while we all may understand the idea, now these tools are real. And it’s clear to me that Microsoft has gotten their groove and is executing quickly with a laser focus.

While ... Read more»

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Lightcast: The Switzerland Of The Global SkillsTech Market

joshbersin — Mon, 22 May 2023 19:19:48 +0000

Everywhere I go companies are focused on building a skills-based organization. Originally fueled by the need to hire and build digital skills, today companies are looking for skills in AI, new energy technologies, batteries, genomic sciences, and a vast array of new platforms, products, and industry processes.

Why is this happening? There are two enormous ... Read more»

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ServiceNow Boldly Introduces AI Solution For Skills, Learning, And Growth

joshbersin — Tue, 16 May 2023 20:30:31 +0000

As I’ve mentioned many times, the HR Technology market is too big and too exciting to ignore. Today, in a bold move, ServiceNow introduced a comprehensive new product for employee skills intelligence, learning, career management, and talent mobility.

Built on the acquisition of Hitch (in June of 2022), this is a world-class platform for ... Read more»

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Why Do Corporate Pay Practices Feel Broken? Because They Are.

joshbersin — Thu, 04 May 2023 12:45:27 +0000

New research by ADP and also by LinkedIn shows that pay has become the #1 factor in employee satisfaction. And no wonder: inflation is raging, people are overworked, and CEOs keep asking employees to be “more productive” (read “work harder”).

And how do companies keep up? They’re talking about laying people off, getting rid of ... Read more»

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EdTech Is Going Crazy For AI

joshbersin — Fri, 21 Apr 2023 21:58:10 +0000

This week I spent a few days at the ASU/GSV conference and ran into 7,000 educators, entrepreneurs, and corporate training people who had gone CRAZY for AI.

No, I’m not kidding. This community, which makes up people like training managers, community college leaders, educators, and policymakers is absolutely freaked out about ChatGPT, Large Language Models, ... Read more»

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New Regulations Will Force Companies To Address Pay Equity

joshbersin — Tue, 18 Apr 2023 10:52:58 +0000

On March 30, 2023, the European Parliament approved a groundbreaking law, the Pay Transparency Directive, that will change the way businesses operate by mandating pay equity compliance.

That same day Australia made broad changes to the Fair Work Act, restricting fixed-term contracts and pay secrecy clauses; strengthen provisions on gender pay equity, ... Read more»

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Introducing Irresistible 2023: Why You Should Come Join Us!

joshbersin — Sun, 16 Apr 2023 14:02:41 +0000

On June 20-22 we will be hosting Irresistible 2023, The Global Conference for HR Leaders And Their Teams, at the USC campus in Los Angeles. And here is why I encourage you to join us.

The theme this year is all about “Redefining The Irresistible Organization,” with a focus on understanding and delivering a ... Read more»

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How AI Is Disrupting The HR Tech Marketplace

joshbersin — Sun, 09 Apr 2023 15:55:52 +0000

I just completed more than 20 in-depth interviews with HR Technology vendors to understand their AI strategies. And as I describe in the video below, I believe the results will be dramatic. Not only are vendors reinventing their offerings, new AI-centric systems have a completely different architecture, user interface, and design.

While it’s still ... Read more»

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SeekOut Brings GPT4 To Recruiters. Eightfold Launches Copilots For HR.

joshbersin — Tue, 04 Apr 2023 13:17:22 +0000

Two exciting AI announcements for HR today: SeekOut Assist and Eightfold Copilots for HR.

SeekOut Announcement: Giving Recruiters SuperPowers

SeekOut, a fast-growing recruiting and talent intelligence vendor, introduced one of the most exciting new applications of Generative AI today: Seekout Assist. This new product, which builds on the company’s powerful talent intelligence platform, ... Read more»

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Why Is The World Afraid Of AI? The Fears Are Unfounded, And Here’s Why.

joshbersin — Sun, 02 Apr 2023 02:56:32 +0000

This week we saw another flurry of panic about AI. Elon Musk and a number of senior researchers wrote a letter asking the world to “slow down” for six months before advancing GPT4 (published by The Future of Life Institute). Goldman Sachs published a note that claims 300 million jobs will be affected by ... Read more»

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HR-GPT Arriving Now. Beamery Starts The Generative AI Revolution in HR.

joshbersin — Mon, 27 Mar 2023 13:00:03 +0000

Well, ready or not, GPT and Generative AI are arriving fast. And among the many places it appears, HR technology may be one of the first. As Bill Gates describes in his recent post, ChatGPT and its Generative AI cousins are going to totally change the way we use technology (bigger than Windows). And ... Read more»

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Workday’s Response To AI and Machine Learning: Moving Faster Than Ever

joshbersin — Fri, 17 Mar 2023 22:50:32 +0000

This week we met with Workday at the company’s annual Innovation Summit and I walked away very impressed. Not only is Workday clear-eyed and definitive about its AI product strategy, the company is entering one of its strongest product cycles in years. I have never seen so many Workday features reach maturity and it’s clear ... Read more»

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Microsoft’s Massive Upgrade: OpenAI CoPilot For Entire MS 365 Suite.

joshbersin — Thu, 16 Mar 2023 15:06:51 +0000

Microsoft is betting the farm on OpenAI and ChatGPT with the biggest upgrade to Microsoft 365 in decades. The new release, entitled Microsoft 365 Copilot, delivers Generative AI tools and chat embedded in every module in the suite: Word, Excel, PowerPoint, Outlook, Teams and Viva. They call it “Your Copilot for Work.”

And ... Read more»

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How To Fulfill The Dream Of Equal Pay For Equal Work

joshbersin — Tue, 14 Mar 2023 11:10:00 +0000

On March 14, 2023 the United States will celebrate Equal Pay Day, the symbolic day dedicated to raising awareness of the gender pay gap, which is the difference between the average earnings of men and women for the same work. And according to most studies, this “pay gap” has a way to go.

In ... Read more»

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The Role Of Generative AI And Large Language Models in HR

joshbersin — Fri, 10 Mar 2023 00:42:18 +0000

Human Resources is one of the most complex, imperfect areas of business. Virtually every decision we make about people (who to hire, who to promote, how much to pay someone, how to develop someone) is based on judgment, experience, personal bias, and some amount of data. And since well over 50% of all corporate spending ... Read more»

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New MIT Research Shows Spectacular Increase In White Collar Productivity From ChatGPT

joshbersin — Tue, 07 Mar 2023 15:47:10 +0000

Two Economics PhD candidates at MIT just published a fascinating study of the impact of ChatGPT on white collar productivity. And the results are pretty spectacular. (Note this is not peer reviewed yet.)

The team asked 444 white collar workers to do writing and editing tasks along the lines of marketing, grant writing, data analysis, ... Read more»

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Microsoft Launches OpenAI CoPilots For Dynamics Apps And The Enterprise.

joshbersin — Mon, 06 Mar 2023 14:55:38 +0000

While journalists worry about generative AI (chatbots and Large Language Models), Microsoft is powering ahead. This week the company took a big step and introduced OpenAI embedded into Microsoft Dynamics and also introduced development tools to let you build intelligent chatbots on your own data.

This opens the door on the a massive ... Read more»

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The Unbelievable, Critical, Never-Ending Role Of Culture In Business

joshbersin — Thu, 02 Mar 2023 18:24:31 +0000

If there’s one topic I’ve learned to respect in business, it’s the critical role of culture. And this word, which many people define in different ways, almost always defines business performance, success, and even failure.

Over the last two years we have convened eleven in-depth, multi-week design meetings with more than 3,000 HR professionals. (We ... Read more»

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Redesigning HR: An Operating System, Not An Operating Model.

joshbersin — Wed, 01 Mar 2023 16:09:04 +0000

It’s time for a new operating model for Human Resources, one we name “Systemic HR.” Bear with me as I explain this important change.

Business Challenge #1: Slower Growth, Labor Shortage

2023 represents a pivotal year. As we exit the pandemic and 15 years of low interest rates, companies are looking for new pathways to ... Read more»

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My Experience With Bing and Chat-GPT: It’s Amazing And Not A Bit Scary.

joshbersin — Fri, 17 Feb 2023 23:55:01 +0000

There have been a flurry of articles about Bing’s new chatbot, many written by reporters who believe it has a personality. (NYT, Wapo, Atlantic, Reddit, Wired, The Verge) And yes, based on my experience with Bing, OpenAI, and Bard, these things do appear to have “feelings.” So let me ... Read more»

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LinkedIn Learning Evolves: Watch Out HR Tech Competitors – Skills, Careers, And More.

joshbersin — Wed, 15 Feb 2023 15:48:26 +0000

LinkedIn Learning has been one of the most fascinating success stories in HR Technology. It all started in 2015 when LinkedIn acquired Lynda.com, a pioneering provider of high-quality video learning designed for creative professionals.

I knew Lynda.com well before the acquisition, and when they became part of LinkedIn I had to ask myself “what ... Read more»

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The Churning US Labor Market… And Why We Need “Labor Anthropologists.”

joshbersin — Sun, 12 Feb 2023 17:04:15 +0000

While I’m not formally trained as an economist, I spend so much time with companies HR departments I feel like we are “micro-economics” experts. So in a confusing time of paradoxical data (low unemployment during growing layoffs), let me explain what’s happening.

The US Labor Market Is A Churning Engine

While it’s tempting to think ... Read more»

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Labor Shortage In The Middle Of A Business Slowdown? It All Makes Sense.

joshbersin — Fri, 03 Feb 2023 15:15:45 +0000

Why do we have a labor shortage as we enter an economic slowdown? It’s an interesting paradox.

For the first time I can remember we’re entering a global economic slowdown yet the unemployment rate has dropped to the lowest it’s been in 53 years (3.4%) There is a shortage of people to take the jobs ... Read more»

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Were All These Layoffs Inevitable? Perhaps, But Here’s How It Happened.

joshbersin — Wed, 01 Feb 2023 16:42:22 +0000

As most of you know, the technology industry has laid off more than 200,000 people in the last six weeks and each week we see more (this week it was Intel, Paypal, Splunk, and Pinterest). So let me ask an important question: were all these layoffs inevitable?

Well in order to answer this question we ... Read more»

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Predictions for 2023: Redefining Work, The Workforce, And HR

joshbersin — Tue, 24 Jan 2023 12:19:00 +0000

Every year for 25 years I’ve tried to write Predictions for the year ahead. And this year, like none before, I think it’s time for something big. As you will read about in this newest report, we are entering a year which may redefine almost everything. Not to be dramatic, but when was ... Read more»

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Understanding Chat-GPT, And Why It’s Even Bigger Than You Think (*updated)

joshbersin — Sun, 22 Jan 2023 17:28:55 +0000

Everyone has an opinion about Chat-GPT and AI. Engineers and entrepreneurs see it as a new frontier: a bold new world to invent products, services, and solutions. Social scientists and journalists are worried, with one prominent NYT author Ezra Klein calling it an “information warfare machine.” What has god wrought?

Let me just say up ... Read more»

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The Josh Bersin Academy: Even Bigger And Better

joshbersin — Tue, 17 Jan 2023 12:24:46 +0000

This year, as we deal with hybrid work, a changing economy, and one of the most challenging labor markets in decades, I want to focus on HR Capabilities. Why? Not just because it’s something we like, but because it’s something that matters.

Believe it or not, we have correlated the individual capabilities of more than ... Read more»

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A New Generation Of Mastery-Based Learning Platforms Has Arrived (*Updated)

joshbersin — Sun, 08 Jan 2023 23:42:04 +0000

The $330 billion corporate training market is enormous, fragmented, and complex. For years it was dominated by Learning Management Systems (LMS) and content providers, each pioneered in the early 2000s. These systems served well, but the needs of employees and organizations moved ahead.

Today companies want not only a place to find and administer learning, ... Read more»

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HR Technology 2023: What’s Hot? What’s Not?

joshbersin — Tue, 03 Jan 2023 12:24:23 +0000

The HR Tech market has been on fire for the last few years. More than $15 Billion of venture and PE money was invested and the number of startups is astounding. The average large company now has more than 80 different employee-facing systems (OKTA), and this number has increased by more than 40% over five ... Read more»

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Doing More With Less: Kill Meetings, Consider The Four-Day Work Week

joshbersin — Mon, 02 Jan 2023 17:21:04 +0000

The time has come: new research shows that workers want “less work,” and only feel ambitious when their work-life balance is in tact. In other words, the days of “striving to get ahead” are being replaced with a new pragmatic workforce attitude: “I will work hard as long as I’m paid for it.”

Research ... Read more»

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2023: Business Volatility With Slower Growth… And Books I Loved This Year

joshbersin — Tue, 20 Dec 2022 16:02:11 +0000

2022 was a tumultuous year. High inflation, an overdue stock market correction, and continued increase in interest rates. Most CEOs see a slowdown ahead and so do I.

In January we will publish our annual Predictions report, so in this article I want to share perspectives and give you my favorite books to read next ... Read more»

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Banking Under Siege: The Secrets To Digital Success In Financial Services

joshbersin — Wed, 14 Dec 2022 13:35:26 +0000

The banking industry is hot again: interest rates are rising, people are spending money, and consumers want a more integrated, digital-first relationship with their provider. For consumer and commercial banks, however, the last decade has been traumatic. Everyone from Apple to Walmart to Google to Mastercard wants to take their business away. And new Buy ... Read more»

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Leadership In A Time Of Slower Growth

joshbersin — Sat, 03 Dec 2022 18:11:05 +0000

As we enter 2023, I think it’s time to talk about leadership, a topic filled with books, ideas, and consultants. And the theme I want to discuss, as we launch our new Irresistible Leadership research, is Leadership In A Time Of Slower Growth.

Here’s my thesis.

We Have Entered A New Era.

For the last ... Read more»

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What I Learned From The King and Queen Of The Netherlands

joshbersin — Fri, 25 Nov 2022 14:10:16 +0000

People have been talking about the future of work for decades, and it’s always an interesting, controversial, and complicated topic. Well, this week I spoke at a very unique event in Europe that gives us new ideas how to address this large and complex issue.

On November 23 I was honored to address the King ... Read more»

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Understanding The Tech Layoffs. Could They Have Been Prevented?

joshbersin — Wed, 09 Nov 2022 17:35:29 +0000

Time to talk about layoffs, a topic nobody likes. And while you may consider layoffs a “case of bad management,” let me convince you otherwise. In some sense they’re just a fact of life, and often we simply need them. Here is my argument.

The Growth Cycle Of A Business

Companies, like people, go through ... Read more»

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The Growing Role Of Pay In Employee Experience and Business Performance

joshbersin — Sun, 30 Oct 2022 21:17:10 +0000

For the last three years we’ve been worried about burnout, mental health, and work life balance during the pandemic. This week a new issue has emerged. A new Mercer study of employee sentiment found that pay has suddenly become the number one factor in satisfaction at work.

When asked “what keeps workers up at ... Read more»

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The Story Behind The Book: Irresistible, Launching Now

joshbersin — Tue, 25 Oct 2022 12:35:09 +0000

This week we officially launch Irresistible, a book that has been in development for more than seven years. It’s a leadership, management, and HR book filled with stories, tips, and best practices from years of my research, consulting, and meetings with business leaders around the world. (News release here.)

Let me tell ... Read more»

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Cornerstone Makes A Play To Dominate The Skills Platform Market

joshbersin — Sat, 22 Oct 2022 15:31:06 +0000

This week was the week of Cornerstone’s global user conference, entitled Limitless: Unlocking the Potential of your Workforce. And for the first time, users get to see what the new Cornerstone is all about.

Let me first say that I’ve been working with Cornerstone from the beginning, when the company was a scrappy LMS ... Read more»

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Career Pathways: An Innovation That Could Transform The Economy

joshbersin — Sun, 16 Oct 2022 16:41:51 +0000

We just released new research on Career Pathways, a bold corporate innovation that creates non-linear career paths for workers with any education. This approach, which has been pioneered by companies like Walmart, Amazon, Mercy BonSecours, and others, has the potential to transform jobs, companies, and the economy. (More details here.)

But first, ... Read more»

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The Economy That Just Won’t Quit: Why Jobs Keep Getting Created

joshbersin — Sat, 08 Oct 2022 16:16:20 +0000

Economist seem baffled about job creation, even in the economic slowdown. This month the US unemployment rate dropped to 3.5%, the lowest level in more than 50 years. The Fed, which keeps raising rates and trying to reduce asset prices, simply cannot stop the growth.

(And this is not only in the US: ... Read more»

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Productivity Paranoia: The Design Challenge Ahead.

joshbersin — Thu, 06 Oct 2022 23:09:44 +0000

Last week Microsoft’s Work Trend Index discovered a profound problem at work: while 87% of employees believe they are highly productive, only 12% of CEOs agree.

This is a staggering finding. While employee work harder than ever, CEOs simply do not believe it.

Microsoft believes this is a symptom of hybrid work, but I ... Read more»

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We Are Becoming A PowerSkills Economy

joshbersin — Mon, 03 Oct 2022 20:12:26 +0000

Everyone keeps talking about the economy these days. Interest rates are rising, inflation feels out of control, and there’s a hint of recession in the air. Yet job growth remains strong and unemployment is low. What’s really going on?

After years of study and hundreds of conversations with business leaders, I’ve come to a ... Read more»

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Microsoft Announces Major Expansion Of Viva, and CEOs Need To Lighten Up.

joshbersin — Thu, 22 Sep 2022 13:39:47 +0000

If there’s one thing you can say about Microsoft, this is a company that can execute. Since the introduction of Microsoft Viva in early 2021, the company has more than doubled down on its Employee Experience Platform strategy, with a flurry of new announcements this week.

Let me start by saying that Microsoft, at its ... Read more»

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The Healthcare Industry Has A Talent Crisis: We Found The Cure.

joshbersin — Wed, 14 Sep 2022 13:10:31 +0000

We just completed a massive study of the talent and HR challenges in healthcare, and the findings are astounding. And there is a lot to learn from this industry.

To start, you should understand that healthcare is now the largest industry in the United States. Almost 14% of the American workforce serves in this ... Read more»

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SAP SuccessFactors Launches Its Biggest Release In A Decade

joshbersin — Wed, 14 Sep 2022 01:31:28 +0000

In a flurry of new HR Tech products released this week, one definitely warrants attention. SAP SuccessFactors, the largest HCM vendor in the world, introduced its most significant release in a decade. While it doesn’t have a specific name, I call it SuccessFactors Next-Gen HCM.

Here’s what it’s all about.

As most of you ... Read more»

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Why Quiet Quitting Is A Really Bad (Dumb) Idea

joshbersin — Sat, 27 Aug 2022 16:59:25 +0000

I’ve been astounded at the flurry of articles about Quiet Quitting. It seems like the press has jumped on some kind of meme that really serves us poorly.

Before I jump down anyone’s throat, let me explain what I mean.

First of all, we all understand that employees are often burned out. Mercer’s data shows ... Read more»

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Next Generation HCM: It May Be Closer Than You Think.

joshbersin — Fri, 26 Aug 2022 20:21:51 +0000

It’s HR Technology Conference season and I’ve been working on my keynote, “The Disruption Never Stops: What’s Now New In HR Tech.” So please come and use code JBA300 to get a $300 discount.

But in the meantime, I want to talk about a big topic: Next Gen HCM.

What Is Next-Gen ... Read more»

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The Confusing Job Market: CEOs and CHROs Seem Baffled

joshbersin — Tue, 23 Aug 2022 13:41:46 +0000

We have entered one of the most confusing job markets in decades. While the unemployment rate continues to drop (3.5% here, 2.4% in Japan), companies are also worried about the slowdown. So they’re “hiring” and “laying off” simultaneously. What a confusing time.

Consider the following data, taken from a recent PWC pulse survey among ... Read more»

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A New Strategy For Corporate Learning: Growth In The Flow Of Work

joshbersin — Wed, 10 Aug 2022 12:56:56 +0000

The corporate training industry is over $320 billion in size and growing in importance every day. Companies are struggling with employee retention, transformation, and challenges with hybrid work while technologies and industries change faster than ever. How can CEOs and CHROs keep up? The answer is very clear: build an enterprise capability in learning, capability ... Read more»

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The Hot Labor Market Has Almost Become A Crisis

joshbersin — Fri, 05 Aug 2022 16:56:31 +0000

Unbelievable. After four months of worries about a recession and a steady increase in interest rates, today the BLS reported that 528,000 jobs were created and the unemployment rate dropped to 3.5%. This is the lowest it has been since 1969, a year when I was in middle school.

And at the same time ... Read more»

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Enter Microsoft Viva Engage. A Real Social Network For The Enterprise?

joshbersin — Sat, 23 Jul 2022 17:37:17 +0000

This week Microsoft slipped in a little product launch that is more significant than you think: a new application in the Microsoft Viva family called Viva Engage. And it has a lot of implications for HR and collaboration software.

What precisely is this? I think Yahoo News summarized it well: this is Facebook and ... Read more»

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Workplace Mental Health Has Become A Strategy For Business Performance

joshbersin — Wed, 20 Jul 2022 14:56:26 +0000

Here’s a shocking statistic: 15.8% of Americans now take regular medication for depression or anxiety, and it reaches 25% for those under the age of 30. And as of May this year, 39% of Americans experienced some form of anxiety or depression in the last four weeks.

Stress, anxiety, and depression are becoming the biggest ... Read more»

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Research Shows That High Growth Large Companies Have Distinct HR Skills

joshbersin — Sun, 17 Jul 2022 00:01:10 +0000

We have been analyzing data in our Global HR Capability Project and the results are striking. Among the 7,300 HR professionals who have completed our assessment (available to all Josh Bersin Company corporate members), the highest growth companies have significantly deeper HR skills in very important areas.

Here’s the data. We assessed more than ... Read more»

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It Doesn’t Look Like A Recession To Me

joshbersin — Fri, 15 Jul 2022 13:22:39 +0000

I’ve had many conversations with business and HR leaders about the economy in the last few weeks, and many are worried about a downturn. I just don’t see it happening.

Today’s job numbers were pretty impressive. The US unemployment rate remains at 3.6%, 372,000 jobs were created, and forward-looking segments like professional services, research, ... Read more»

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Gloat Lands $90 Million Investment from Generation, Al Gore’s VC Firm

joshbersin — Tue, 28 Jun 2022 13:05:59 +0000

Today Gloat, one of the leading players in the Talent Marketplace space, announced a $90 Million investment from Generation Investment Management, the firm led by Al Gore.

This story has two parts: first the large investment in Gloat, and second the thinking beyond a Sustainability fund investing in HR Tech.

Why Gloat Is So Highly ... Read more»

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Degreed Returns To Its Roots: Acquires LearnIn, Founder Returns As CEO

joshbersin — Thu, 23 Jun 2022 22:14:57 +0000

If anyone ever tells you it’s easy to build a startup software company, don’t listen to them. That’s the story of Degreed, one of the darlings of the corporate learning industry, now going through a rebirth as the market continues to change.

Let me tell you the story.

About a decade ago, three companies (Degreed, ... Read more»

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A Front Row Seat At Workday DevCon

joshbersin — Thu, 23 Jun 2022 17:44:30 +0000

This week I spent a day at Workday’s DevCon, the company’s fast-growing application developer conference, and there is a lot to talk about.

Let me start with a simple reminder: for all its strategy, sales, and marketing, Workday is essentially a software company. The Workday platform is a marvel of technology, and over ... Read more»

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Amazon Is Running Out Of Workers. You Can Avoid This Problem.

joshbersin — Sat, 18 Jun 2022 21:58:17 +0000

Despite the biting headlines about the stock market correction and possible economic slowdown, one thing is very clear. Jobs are being created.

This week’s BLS study shows that the US unemployment rate remains very low at 3.6% and is 2.2% lower than a year ago. In other words, companies are hiring.

EMSI believes there are ... Read more»

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New Research: Cloud-Based HCM Can Redefine Employee Experience

joshbersin — Tue, 14 Jun 2022 13:48:07 +0000

We just completed two years of research on cloud-based HCM (human capital management) systems and the results are striking. Among the 35+ implementations we studied, the findings are now clear: these systems do much more than clean up IT systems: they transform the employee experience.

Just to be clear, the cloud as a computing ... Read more»

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Cornerstone Acquires SumTotal For $200 Million

joshbersin — Mon, 13 Jun 2022 14:10:55 +0000

Today was a pretty iconic announcement: after decades of investment, Skillsoft decided to give up on the LMS market and sell SumTotal Systems to Cornerstone for $200 Million.

While I don’t have any details on the deal yet, this pretty much ends the innovative phase of the Learning Management Systems market, clearly marking a ... Read more»

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Be Careful With The Layoffs

joshbersin — Sun, 05 Jun 2022 19:27:38 +0000

It has been a decade since I’ve written about this, but the time is coming. Companies are starting to lay people off again. Not only Tesla, but hundreds of tech companies are announcing force reductions, so get ready for more. (You can now go to Layoffs.fyi and actually monitor this in real-time.)

In many cases, ... Read more»

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ServiceNow Acquires Hitch: Entering The Skills And HCM Market

joshbersin — Fri, 03 Jun 2022 13:30:41 +0000

Today was some big news. ServiceNow, the leader in enterprise workflow and employee experience platforms, announced the acquisition of Hitch, a small player in the massive market for skills technology and talent marketplace solutions. This puts ServiceNow in direct competition with Workday, Oracle, SAP, and a flurry of others, and opens up the big ... Read more»

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Irresistible By Design: The Winning Strategy For The Future

joshbersin — Thu, 02 Jun 2022 16:09:02 +0000

Such a crazy, disruptive, surprising world. One day it’s a pandemic, then a war, then inflation, and now a mass shooting. As I watched George Carlin’s documentary this week I had to reflect: maybe he was right. Are we really a species that may not survive?

Well, let me make you feel a little better. ... Read more»

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Becoming Irresistible: Now Is The Time

joshbersin — Sat, 21 May 2022 16:36:38 +0000

This week we launch our Irresistible Conference at the same time the stock market has plunged, interest and mortgage rates are rising, and economists are worried about a recession. It reminds me of our first Impact conference in 2008, which we launched the month the financial meltdown began.

Whether the economy goes down or ... Read more»

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Microsoft Releases Viva Goals: Performance Management Is Sexy Again

joshbersin — Mon, 16 May 2022 16:27:43 +0000

One of the most frustrating, tired, and archaic HR practices is performance management. Most of us have had horror stories with our “performance appraisals,” leading HR leaders to try to reinvent performance management all the time.

We went from top-down cascading goals in the early 2000s to Continuous Performance Management in 2010 to new discussions ... Read more»

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The Market Slows: What Should Employers Do?

joshbersin — Wed, 11 May 2022 13:16:04 +0000

Over the last few months, the stock and bond markets have been devastated. After nearly twelve years of effectively zero interest rates, the US Fed is raising rates steadily. Why? The government has been flooding the market with cash for a decade and it’s time to clean things up.

While this is not going to ... Read more»

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ChartHop Visual Analytics Will Blow Your Mind. And Visier Acquires Yva.ai.

joshbersin — Wed, 04 May 2022 14:45:20 +0000

The employee listening market and analytics market is getting hotter by the minute. Today I’d like to discuss two important new products in the market..

ChartHop Introduces Visual People Analytics

The first is the introduction of a company that I am excited about called ChartHop. Chart hop is a visual management tool that positions ... Read more»

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How The Creator Market Is Totally Disrupting Corporate Training

joshbersin — Fri, 29 Apr 2022 17:06:44 +0000

The Creator Market has been unleashed, eating everything in its path. TikTok’s revenue jumped to $34 Billion last year and this year (2022) it could be more than twice this number. And TikTok, as a company, doesn’t build any content at all.

This new industry, the Creator Market, is responsible for the fastest-growing companies in ... Read more»

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Beamery Acquires Flux: A New Type Of Talent Marketplace

joshbersin — Tue, 26 Apr 2022 14:24:52 +0000

The Talent Marketplace space is red hot. Driven by the hot job market, companies are snatching up tools to improve internal mobility and the Talent Marketplace segment has become essential.

This space, pioneered by vendors like Gloat and Fuel50, was designed to use AI and skills inference to help employees find internal jobs, roles, projects, ... Read more»

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Torch: A Fast-Growing New Player In Coaching And Development

joshbersin — Fri, 22 Apr 2022 18:27:13 +0000

The corporate coaching market is on fire. Today more than $360 Billion is spent on all forms of corporate training (average company spends around $1,400 per employee per year) and you can add an additional $300-500 per year on coaching. The result is a massive market, one that might be over $450 Billion or ... Read more»

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The Search For Relevance In A Time Of Change

joshbersin — Thu, 21 Apr 2022 20:42:22 +0000

I just finished a series of meetings with CEOs and top HR leaders and it’s a puzzling time. Companies are growing and seeing tremendous demand, yet they’re finding it harder than ever to attract, hire, and retain people.

One of these companies is a highly respected company: Glassdoor ratings over 4.8, winner of every “best ... Read more»

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Virtual Reality Has Now Gone Mainstream For Corporate Training

joshbersin — Tue, 19 Apr 2022 14:09:36 +0000

This week STRIVR Labs, a company I’ve been following for many years, received $35M of funding from Workday, Accenture, Bank of America, and others. While the total amount is not enormous, the message is now clear. The Virtual Reality wave (aka Metaverse) is real and investors don’t want to be left out.

Let me explain ... Read more»

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Recruiting Is Harder Than It Looks: 74% Of Companies Underperform

joshbersin — Mon, 18 Apr 2022 12:55:53 +0000

This week we launched our new global Talent Acquisition research (all about sourcing, recruiting, and attracting people) and the results are staggering. While nearly every company is trying to hire (the unemployment rate is below 3.6% and the economy is creating more than 400,000 new jobs each month), recruiting teams are not keeping up.... Read more»

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Update From The Workday Innovation Summit: Lots Of Growth Ahead.

joshbersin — Sun, 17 Apr 2022 00:11:07 +0000

I just finished a day with the Workday executive team at their analyst Innovation Summit (entitled “The Power To Adapt”). Let me share my perspectives.

Workday’s Growth Will Continue

Despite the pandemic and lots of changes in the tech landscape, the company is doing very well. With a 22% subscription growth rate and nearly $5 ... Read more»

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Lessons From The Amazon Labor Union. Are Workers Now In Charge?

joshbersin — Wed, 06 Apr 2022 20:24:13 +0000

What does the Amazon Labor Union win teach us about leadership, management, and HR? Of all the myriad challenges we’ve faced over the last few years, one trend is clear. Worker power is on the rise.

And I don’t just mean unions (like the Amazon Labor Union win in Staten Island) or the Starbucks ... Read more»

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HR Technology Market Disrupted: Employee Experience Is Now The Core

joshbersin — Sun, 27 Mar 2022 19:24:22 +0000

For decades companies have embraced HR technology by starting at the “core.” This “core” was always considered the payroll system, HRMS (employee system of record), and foundational infrastructure, often called HCM.

Companies select these Core Systems first, spend millions to tens of millions of dollars to implement them, and then they “lay other tools on ... Read more»

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Unleashing Human Potential: The Real Secret Of Business Success

joshbersin — Mon, 21 Mar 2022 18:56:42 +0000

As we prepare for our Irresistible Conference (where I will be launching my book), I’ve been thinking back about all we’ve been through over the last five years. It’s a lot.

We’ve suffered through the pandemic, political instability, a global climate crisis, and now a war. Employees are burned out, stress levels are at all-time ... Read more»

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Cornerstone Acquires EdCast: Corporate Learning Market Disrupted

joshbersin — Thu, 17 Mar 2022 13:41:00 +0000

Today Cornerstone made a big announcement: the acquisition of EdCast, one of the leaders and pioneers in Learning Experience Platforms.

While this may not be a huge deal financially, it will have a huge impact on the corporate learning market, setting off reverberations for years to come.

Background On The Space

Cornerstone is a ... Read more»

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Haphazard Organization Design Is Holding Companies Back From Growth

joshbersin — Mon, 14 Mar 2022 14:07:45 +0000

Just released. New Research on Designing Jobs for the Future of Work.

Every day there’s another roadblock to growth. Inflation at nearly 8%, a war in Eastern Europe, more jobs than we have people, and employees leaving companies in droves.

As part of our Global Workforce Intelligence Project we’ve been interviewing CHROs in healthcare, ... Read more»

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What To Do About Russia And Ukraine

joshbersin — Fri, 11 Mar 2022 01:23:21 +0000

Talk about surprises. We may have found the issue that brings people together in this country. Ukraine and Russia.

It’s not easy to watch the Russian Federation indiscriminately bomb cities and families, and CEOs are taking notice. As of March 10, more than 300 global corporations have chosen to discontinue business operations in Russia, and ... Read more»

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Introducing The Global Workforce Intelligence Project

joshbersin — Tue, 01 Mar 2022 08:01:59 +0000

Today we’re introducing one of the most exciting projects I’ve worked on in my career: the Global Workforce Intelligence (GWI) Project. This is a massive initiative we started over the last year to understand the new jobs roles, skills, and career pathways in every major industry around the world.

It’s a big project, and ... Read more»

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Irresistible. The Global Conference for HR Leaders and Their Teams

joshbersin — Tue, 22 Feb 2022 22:15:12 +0000

After two years of the pandemic, it’s time to come together again. In a spirit of celebration and joy, I want to announce our new conference Irresistible, The Global Conference for HR Leaders and Their Teams. And you are going to want to come!

When? May 23-25, Los Angeles California. (press release ... Read more»

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Demystifying The Learning Technology Market

joshbersin — Sat, 19 Feb 2022 17:36:25 +0000

One of the most exciting parts of business is corporate learning. This is a $360 billion market and it defines success or underperformance for virtually every company. Every time you hire someone, launch a new product, or change the way your company works there’s a massive training need to fill. And with SkillsTech and a ... Read more»

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Microsoft Brings Glint Into Viva: A Shoe Drops In The Employee Experience Market

joshbersin — Thu, 17 Feb 2022 20:54:57 +0000

This week Microsoft made a significant move: moving Glint from LinkedIn into Microsoft Viva, building what Microsoft calls “Employee Feedback In The Flow Of Work.”

Glint is one of the leading providers of employee listening and action platforms, competing with the likes of Medallia, Qualtrics, Peakon (owned by Workday), CultureAmp, and Perceptyx. These companies ... Read more»

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From The Great Resignation To The Great Inflation. It’s Time To Get Creative.

joshbersin — Tue, 15 Feb 2022 17:01:06 +0000

This month we learned that the US inflation rate is over 7.5%, the US economy is growing at over 5.5%, and more than 460,000 jobs were created in January alone. The global economy is growing at a record rate and companies are finding it harder and harder to hire.

We’ve gone from “The ... Read more»

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Perceptyx Acquires Cultivate: A Clear Leader In Employee Listening

joshbersin — Tue, 15 Feb 2022 16:15:17 +0000

As I wrote back in 2015, Feedback is the Killer App. Companies that tap into the collective wisdom of their employees almost always outperform their peers.

Why? Because employees (not customers) know the most about what’s working and what’s not. Yes, we need to get feedback from customers, but employees know even more. ... Read more»

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Building A Company Skills Strategy: Harder (and More Important) Than It Looks

joshbersin — Fri, 04 Feb 2022 16:58:08 +0000

Over the last few months, we’ve spent a lot of time helping companies build their end-to-end skills strategy. And it’s not as easy as it looks.

In this article, I’d like to share a few of the things we’ve discovered.

1/ Skills Strategy is Not A New Topic

Many companies think that building a “skills-based ... Read more»

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Could Darwinbox Become The Next Workday?

joshbersin — Thu, 03 Feb 2022 18:18:09 +0000

This month Darwinbox, an HR Tech company you probably haven’t heard of, received $72 Million in funding at a billion-dollar valuation. And while the company is still relatively new (founded in 2015), it may be the “next Workday” I’ve been searching for over the last few years.

First, a little history.

Workday, as many know, ... Read more»

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The Explosive Growth Of The Josh Bersin Academy

joshbersin — Mon, 31 Jan 2022 19:50:26 +0000

As an industry analyst I often write about fast-growing new companies. Well, today I’m going to tell you about one I know a lot about, the Josh Bersin Academy, or JBA as we call it.

The JBA was designed as a unique and special “Capability Academy” focused 100% on the needs of ... Read more»

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Online Coaching Is So Hot It’s Now Disrupting Leadership Development

joshbersin — Wed, 26 Jan 2022 22:56:37 +0000

Online coaching has become a white-hot market and it’s totally disrupting leadership development. Vendors like BetterUp, Torch, CoachHub, Bravely, SoundingBoard, Pluma (owned by Skillsoft), and Ezra have now become some of the fastest-growing vendors in the training (and HR Tech) market.

BetterUp, the clear market leader, is now valued at ... Read more»

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Why Gaming Is The New Killer App: Enter The Metaverse

joshbersin — Tue, 25 Jan 2022 19:35:56 +0000

Why did Microsoft spend $75 Billion to acquire Activision, the makers of Warcraft, Starcraft, Call of Duty, and other best-selling games? It’s not just because they want to be big in the Metaverse. It’s something bigger.

Gaming is now the killer app. (And now The New York Times bought Wordle!).

Think about where ... Read more»

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What The Pandemic Taught Us About Change

joshbersin — Sun, 23 Jan 2022 16:26:22 +0000

Despite all its downsides, this pandemic has been somewhat miraculous for business. We can work productively from home, we can buy food and entertainment from our phones, nearly everything can be delivered quickly, and our consumer experiences are safe, fast, and digital.

In fact, just about every company, every product, and every service has been ... Read more»

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What Should We Do About Inflation?

joshbersin — Sun, 16 Jan 2022 16:40:06 +0000

Everywhere you go people are talking about inflation. And for good reason: this month we saw an annual 7% inflation rate, the biggest gain in 39 years. And as I see it, this is likely to continue, so what are we going to do?

First, Why The Inflation?

While there are many contributing causes, ... Read more»

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Welcome to 2022: Too Many Jobs, Not Enough People

joshbersin — Sun, 09 Jan 2022 22:22:40 +0000

Welcome to 2022. The job market is a bit crazy and we’re in for one of the most dynamic years in our lives. Let me try to explain what’s going on.

First, let’s discuss the Great Resignation (which I call The Great Migration). People are quitting their companies, changing careers, and upgrading their jobs ... Read more»

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The Flourishing, Surprising, Badly Needed Market For Online Coaching

joshbersin — Mon, 27 Dec 2021 17:06:58 +0000

Of all the surprises from the pandemic, one of the biggest is the explosive growth of online coaching. It’s as if the virus hit us hard, disrupted us in unpredictable ways, and we’ve now unleashed the internet to help support each other.

I know this sounds a little altruistic, but how else can I explain ... Read more»

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Predictions for 2022: Everything Is About To Change

joshbersin — Wed, 15 Dec 2021 12:21:50 +0000

Well, it’s time to talk about predictions for 2022, and the number one theme is change.

And in a sense, everything is about to change.

If you think back about where we are, it has been 14 years since the 2008 financial crisis, and we’ve been through digital transformation, economic hyper-growth, a stock market ... Read more»

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The Mad Scramble To Lead The Talent Marketplace Market

joshbersin — Mon, 13 Dec 2021 15:51:08 +0000

With the labor market fully disrupted, companies are heavily pushing toward internal development. And one key to this strategy is the adoption of what we now call the Talent Marketplace.

As I’ve written about in the past, a Talent Marketplace is a unique and special HR platform that lets employees find internal positions, ... Read more»

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From The Great Resignation To The Great Migration

joshbersin — Sun, 05 Dec 2021 13:42:34 +0000

Much has been written about The Great Resignation, the trend for over 3.4% of the US workforce to leave their jobs every month. Yes, the trend is real: companies like Amazon are losing more than a third of their workers each year, forcing employers to ramp up hiring like we have never seen before... Read more»

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Why Udemy Could Be The Hottest Company In Corporate Learning

joshbersin — Tue, 30 Nov 2021 14:03:24 +0000

The corporate training and skills development market is massive. Today it’s over $360 Billion and growing by almost 8% this year. Why the explosive growth? It’s simple: every individual, employee, and company is upskilling themselves for careers and growth.

For companies, the mandate is clear: the average company spends $1500 or more per employee each ... Read more»

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The Job Market Is Going Crazy And It’s Going To Get Worse. How Do We Recruit?

joshbersin — Mon, 22 Nov 2021 16:19:11 +0000

The labor market has gone a bit crazy. In the United States, there are more than 161 million people working and 15.7 million jobs open. This means that roughly one in 10 seats in your office are empty, and you’re competing with everyone else for staff.

Adding to this frenzy, the job creation continues. ... Read more»

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Nextdoor: The Antidote To The Metaverse

joshbersin — Tue, 16 Nov 2021 12:57:22 +0000

Imagine a social network where you actually know everyone you interact with?

Imagine a social network where you trust all the people you talk with?

Imagine a social network where kindness is more important than anger?

Imagine a social network that’s local and not remote?

Imagine a social network that talks about dogs, and ... Read more»

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What Is The Metaverse? Facebook’s Strategy And How Microsoft, Disney, and Amazon Could Win.

joshbersin — Fri, 12 Nov 2021 13:22:23 +0000

What Is A Metaverse?

Simply put, a Metaverse is a digital space represented by digital representations of people, places, and things. In other words, it’s a “digital world” with real people represented by digital objects.

In many ways, Microsoft Teams or Zoom is already a form of a Metaverse. You are “there” in the room, ... Read more»

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The Story Of HiBob: A New HR Platform That’s Disrupting The Market

joshbersin — Wed, 10 Nov 2021 22:40:59 +0000

I talk with a lot of HR Tech companies and every now and then I find one that is hitting it out of the park. HiBob, an Israeli juggernaut who I met in 2017, is one of these companies. Let me tell you the story.

First, the core HRMS market (employee systems of record) ... Read more»

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It’s Time To Reinvent Corporate Learning: Join Our New Research

joshbersin — Mon, 08 Nov 2021 23:58:07 +0000

If there’s anything that’s been transformed over the last two years, it’s corporate training. Companies are buying new tools, licensing new content, and building skills taxonomies, VR and AR programs, and experimenting with cohort-based learning and now learning in the flow of work.

For me, as an analyst who’s covered this market since 1998, I’ve ... Read more»

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Microsoft Gets Aggressive With Viva Pricing

joshbersin — Sat, 06 Nov 2021 17:48:51 +0000

Last week something pretty significant was announced at Microsoft Ignite. The company announced pricing for Microsoft Viva, and it appears to be very aggressive.

You can license all the Microsoft Viva modules (Connections, Learning, Insights, and Topics) for only $12 per user per month, currently discounted to $9 per user per month. And this means ... Read more»

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The Marriage Of Talent Acquisition With Talent Mobility

joshbersin — Fri, 05 Nov 2021 18:47:21 +0000

As the job market heats up again, companies are even more frantic to hire, reskill, and move people into new roles. And this has forced HR organizations to radically rethink what they do.

Let me suggest a major trend, one that we’ll uncover in our upcoming research on excellence in talent acquisition. Is it ... Read more»

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Cornerstone Xplor Launches A New Era In Corporate Learning

joshbersin — Tue, 02 Nov 2021 13:22:56 +0000

This week Cornerstone, the largest provider of corporate learning technology (and LMS), launched a new product that is likely to change the market. Cornerstone Xplor, a new skills-based, AI-powered platform designed as an LXP, talent mobility, career, and skills platform, has the potential to change the L&D landscape. Let me explain why.

First, Cornerstone ... Read more»

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The Healthy Organization: Next Big Thing In Employee Wellbeing

joshbersin — Wed, 27 Oct 2021 13:00:32 +0000

This week we’re launching a year-long research effort we call The Healthy Organization, which brings together almost everything we’ve been talking about since the start of the pandemic. Let me explain what we’ve discovered, and in this “long read” column I’ll bring it all into perspective. (News release here.)

The Pandemic’s Impact ... Read more»

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Massive Raise by 360Learning Breaks Open Corporate Training: The Creator Economy Arrives

joshbersin — Fri, 22 Oct 2021 18:31:42 +0000

This week 360Learning, a fast-growing collaborative learning company, received an astounding $200 Million of investment. Only a few years ago this would have been incomprehensible, but now it makes sense. This is a company that has unlocked the Creator Economy in corporate training, and the impact could be massive. Let me try to explain.... Read more»

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Workday Goes Everywhere: Into The Flow Of Work… And More.

joshbersin — Tue, 19 Oct 2021 15:53:12 +0000

From its very founding Workday was designed as an integrated but proprietary system, engineered for the cloud. Workday developed a proprietary database, advanced business process framework, integrated security model, embedded real-time analytics, and a unique user interface.

Well, all that has now changed. Effective today, with the introduction of Workday Everywhere, and ... Read more»

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Emtrain Delivers A New Approach to DEI Focused on Behavior Change

joshbersin — Sat, 16 Oct 2021 00:23:24 +0000

As we detailed in our research study Elevating Equity, driving diversity is a tough business. Not only do companies need to source, hire, and manage people in an inclusive way, they have to build a culture of fairness, train people on bias, and educate workers on day-to-day behaviors.

The typical approach to DEI starts ... Read more»

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Perceptyx Goes Big: New Platform Delivers Conversations At Scale

joshbersin — Tue, 12 Oct 2021 12:03:45 +0000

The employee survey, crowdsourcing, and listening market is massive: every company wants to listen to its employees. Well, it’s no longer a market for survey tools, it has now become a space for integrated listening, survey, and analytics platforms. Enter Perceptyx, one of the most trusted vendors in the market.

If you don’t know ... Read more»

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The Explosive Growth In Coaching: One Of The Biggest Trends In Business

joshbersin — Fri, 08 Oct 2021 14:45:59 +0000

This week BetterUp announced another $300M round of funding, valuing the company at $4.7 Billion. Recurring revenues are already over $100 Million this year more than doubling year over year. Vendors like SpringHealth (Unicorn on the therapy side of coaching), CoachHub (fast follower to BetterUp), Torch (coaching integrated into L&D), and others are now ... Read more»

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Microsoft Acquires Ally: Expands Viva Into Employee Goal Management

joshbersin — Thu, 07 Oct 2021 15:33:07 +0000

As I talked about in Ten New Truths for HR Tech, Microsoft is upsetting the entire work-tech market. Not only is Viva on the agenda for every HR and IT department we talk with, Microsoft is doubling down. Today Microsoft announced plans to acquire Ally.io, a fast-growing OKR goal management platform with more ... Read more»

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Culture Amp Acquires Disco, And A Funny Story

joshbersin — Wed, 06 Oct 2021 14:29:42 +0000

Today CultureAmp, one of the Unicorns in the employee experience space, acquired Disco, a fast-growing company that developed a culture recognition system in the flow of work.

CultureAmp is an interesting company. Founded by an entrepreneurial I/O psychologist and two engineers, the company has become the darling of fast-growing companies as they build “culture-first” ... Read more»

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iCIMS Enters The Talent Marketplace War

joshbersin — Tue, 05 Oct 2021 14:43:07 +0000

Now that companies are having such a hard time hiring, there is a massive trend toward the internal Talent Marketplace. As I described in my HR Technology 2022 speech last week, this is a bold new market, one which eventually become a standard part of every company’s infrastructure.

We can now welcome iCIMS to ... Read more»

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Ten New Truths About The HR Technology Market

joshbersin — Sat, 25 Sep 2021 11:35:05 +0000

Next week is the big HR Technology Conference and as I prepare my keynote I’ve had to review my last year of research with hundreds of vendors around the world. And rather than “write the book” at this moment, I want to give you “Ten New Truths” to consider with more to discuss next week. ... Read more»

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Cornerstone Announces Plans For A New System Of Work

joshbersin — Tue, 21 Sep 2021 15:13:26 +0000

This weekCornerstoneOnDemand, the largest provider of learning management systems, introduced its “New System of Work” vision. While the details are not yet announced, I know for a fact that a major new Cornerstone platform is coming. So since this is the month of the HR Technology Conference in Vegas, let me give you ... Read more»

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Josh Bersin Academy Reaches 50,000 Enrollments

joshbersin — Mon, 20 Sep 2021 17:16:03 +0000

This week I want to promote our growth and success with the Josh Bersin Academy. As we start the Fall, I want you to feel comfortable joining the JBA because so many of your friends are here.

Let me share some statistics.

The Josh Bersin Academy was formally launched in May of 2019, a ... Read more»

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CEOs Are Leading A Movement To Educate The Workforce

joshbersin — Sat, 18 Sep 2021 19:43:40 +0000

In the last few weeks, Amazon, Target, and Wal-Mart all announced more than two billion dollars of investment in employee education benefits for front-line workers. What’s going on here?

This is a real movement. Companies have woken up to the fact that frontline workers (retail, store employees, operations staff, drivers) are the most important ... Read more»

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New Research Shows That 40% Of Tech Worker Meetings May Be Waste Of Time

joshbersin — Fri, 17 Sep 2021 12:42:00 +0000

There seem to be endless studies about the impact of Hybrid Work. Microsoft’s most recent study, supported by academic studies, shows a significant decline in cross-functional communications when people work from home. And we have all read the studies about Zoom fatigue, the need to get fresh air, and the importance of ... Read more»

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ServiceNow Does It Again: Rome Release Pushes The Envelope

joshbersin — Thu, 16 Sep 2021 13:20:52 +0000

I know I’ve written a lot about ServiceNow lately, but there’s even more to talk about. The Rome release, just announced, has the potential to further upset the HR Technology product stack, so I want to give it some press.

First, as I’ll talk about in my HR Tech keynote this month, the entire ... Read more»

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Fixing Your Job Architecture: A New Business Imperative

joshbersin — Thu, 09 Sep 2021 22:55:38 +0000

One of the most devilish problems in business is building and maintaining your job architecture. While it may sound geeky, it’s very important and it is much harder than you think.

Consider the enormous transformations taking place in the economy. Every job is being automated, enhanced, and changed by technology. Companies are moving into new ... Read more»

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Let’s Stop Calling It Labor: We’re All In The Services Business Now.

joshbersin — Tue, 07 Sep 2021 03:29:29 +0000

The job market is more dynamic than ever, and I think we can stop using the word “labor” to talk about what’s going on. Let me explain.

Government organizations like the Department of Labor, Bureau of Labor Statistics, and even labor unions are named around the concept of people as workers. In the industrial age ... Read more»

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Workday Vs. ServiceNow: The Big Shift

joshbersin — Mon, 30 Aug 2021 13:58:52 +0000

Every decade there’s a major shift in enterprise software. In the 1970s companies bought integrated financial systems; in the 1980s and 1990s it was ERP; now it’s a wild west of tools for digital customer experiences, digital employee experiences, and AI-enabled automation.

And thanks to the pandemic, every company is going through a digital transformation. ... Read more»

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How Do You Design Your Organization For The Future?

joshbersin — Mon, 30 Aug 2021 13:57:51 +0000

In all the research we’ve done over the years, the biggest problem of all has yet to be addressed. How do we “design the organization” to perform, scale, and adapt?

Well, we’re in the middle of a massive study of this topic (join this research program here), and let me give you some ... Read more»

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The Learning Record Store Comes Of Age

joshbersin — Fri, 13 Aug 2021 13:38:18 +0000

The corporate learning industry becomes more massive every day. We estimate that more than $280 billion is spent on training, upskilling, and professional certification programs and there are now many billions of dollars spent on collaborative learning platforms, content, SkillsTech, and industry solutions.

How do you measure all this stuff?

Well as I ... Read more»

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Eight Learnings About Jobs, Skills, And Org Design. And The Apple Genius Bar.

joshbersin — Mon, 09 Aug 2021 16:37:30 +0000

After many years studying the topics of corporate training, recruiting, mobility, and succession, we’re finally seeing the future of jobs and skills. And in this podcast, I try to summarize what’s going on.

Let me briefly discuss the issues here, and you’ll see much more to come in the Josh Bersin Academy and our research.... Read more»

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Cornerstone Goes Private: This Is All About Growth

joshbersin — Fri, 06 Aug 2021 16:58:24 +0000

This week two prominent HR Tech vendors were acquired by private equity firms. CornerstoneOnDemand, the leading LMS company, announced they will be acquired by a PE firm Clearlake for $5.2 Billion, a 31% premium to the stock price at the time. In the same week Medallia, one of the leaders in employee voice and ... Read more»

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Learning Technologies Group Acquires GP Strategies: Learning Consulting Is Hot

joshbersin — Wed, 04 Aug 2021 20:27:14 +0000

This week the Learning Technologies Group announced the acquisition of GP Strategies, one of the mainstay training delivery and consultants in the world. Together the combined company will be over $750 Million in revenue and starts to look like one of the largest corporate learning consultancies in the world.

LTG has an interesting history. ... Read more»

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Why Service Workers Are Now More Important Than Software Engineers

joshbersin — Tue, 03 Aug 2021 22:15:54 +0000

Here we are, still facing the pandemic, and now we’re in a panic about service workers. Coffee shops, restaurants, and even gas stations can’t find staff, so they’re being “forced” to raise wages. In a recent NYT podcast a hotel owner bemoans how his employees keep asking for more money because “they don’t have the ... Read more»

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Research Reveals Secrets To Success With Human Capital Management Systems

joshbersin — Wed, 28 Jul 2021 05:13:00 +0000

We have been studying HR technology projects for years and they can be complex and risky. Companies tend to upgrade or replace of their core HCM technology every 7-8 years and when they do it’s a massive change. Not only is it expensive and time-consuming, but these projects can interrupt business growth and take attention ... Read more»

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Docebo: The Hottest Learning Tech Company In Years

joshbersin — Tue, 27 Jul 2021 15:05:24 +0000

The Learning Technology market is big. Every company is onboarding, reskilling, and developing its people and companies need dozens of tools to do this well. In fact, the entire learning tech market is now over $4 Billion in size and it continues to be one of the most dynamic technology markets in the world.

And ... Read more»

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What Is A Capability Academy? Here’s The Answer.

joshbersin — Sun, 25 Jul 2021 21:31:07 +0000

Almost two years ago I started describing what I call a Capability Academy, and the concept has really picked up speed. Well we just published a whole research report on the topic, and in this topic I’ll give you some specific examples.

First, most companies have over-rotated toward skills. Of course we all need ... Read more»

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A New Category Emerges: The Creator Platform For Corporate Learning

joshbersin — Thu, 22 Jul 2021 18:51:32 +0000

Many of you have heard me talk about TikTok as a learning platform, and you probably thought I was talking about the entertaining videos. No, it’s much more. TikTok is not just entertainment, it’s a Creator Platform.

TikTok development tools are amazing. Today millions of young people (and old) are building interactive videos, extravaganzas of ... Read more»

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HR Tech Is White Hot: Is Every Vendor Now A Unicorn?

joshbersin — Sat, 17 Jul 2021 19:53:22 +0000

The HR Tech market is as hot as I’ve ever seen it, with most of the funding announcements showing $ Billion valuations. As I like to tell my neighbors, a Billion Dollars ain’t what it used to be. But it’s still a lot of money.

Why the growth? Virtually every economic signal points toward more ... Read more»

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Secrets To Employee Experience: The Definitive Guide Launches Today

joshbersin — Fri, 16 Jul 2021 12:30:37 +0000

This week we’re launching one of the most important research studies we’ve done: a comprehensive look at Employee Experience. We call it the Employee Experience: The Definitive Guide, and you can download the report here and the detailed infographic here.

About The Study

Our EX study was launched in January of this year. ... Read more»

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Perceptyx Acquires Waggl: Employee Voice Takes Major Step Forward

joshbersin — Fri, 16 Jul 2021 12:18:36 +0000

This week Perceptyx, one of the veteran providers of employee survey and feedback, announced the acquisition of Waggl, one of the more innovative and powerful tools for employee feedback. Since I’ve known Waggl since its founding, I wanted to give you some perspective.

First, let me tell you about Perceptyx. Perceptyx is a highly ... Read more»

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AI-Enabled Coaching Is Hot. And There’s Lots More To Come.

joshbersin — Thu, 08 Jul 2021 12:54:15 +0000

It may sound odd, but the coaching market has caught fire. I’ve talked with coaching providers for more than 20 years and I always considered this a cottage industry. Lots of ex-CEOs and psychologists retire, go into business coaching, so companies hire them. And HR managers tend to hire who they know, who they like, ... Read more»

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Building A Skills System Of Record: EdCast Releases Skills Studio

joshbersin — Mon, 28 Jun 2021 13:01:08 +0000

Given all the focus on SkillsTech, how will companies build a Skills System of Record? This has become one of the biggest topics in HR, and EdCast has just introduced Skills DNA, a family of tools to help make this possible.

Let me explain why this topic is so important. As most of you ... Read more»

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Guess Who Just Joined The Skills Cloud Market? Oracle. And They’re Serious.

joshbersin — Wed, 23 Jun 2021 13:26:36 +0000

Last year I wrote about The War Of The Skills Clouds, and pointed out that there was a war for “SkillsTech” heating up. Well, it’s now red hot and Oracle has jumped into the pool. And they’re going to make a splash.

Skills Taxonomy software is now a huge market, and it’s ... Read more»

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Video Learning At Massive Scale: Vodafone, Hilti, And Avon Use Fuse

joshbersin — Fri, 18 Jun 2021 13:54:41 +0000

The corporate learning market is growing like crazy. More than $4 billion is spent on content providers like LinkedIn, Coursera, Udemy, SkillSoft, and others – and the predominant paradigm is video. Video, a medium that exploded since the launch of iPhone and YouTube, is now one of the most compelling ways to tell a ... Read more»

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Gloat Receives $57M Round, Defining The Talent Marketplace

joshbersin — Tue, 15 Jun 2021 18:56:27 +0000

Of all the changes going on in business, none is quite as disruptive as the shift to a marketplace model. While all companies have CEOs, senior leaders, and many forms of management, employees are more empowered and unleashed than ever. And this means that CEOs and managers can no longer “tell people what to ... Read more»

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Whats Going On At Skillsoft?

joshbersin — Tue, 15 Jun 2021 13:23:36 +0000

Skillsoft, one of the largest training companies in the world, is like a cat with nine lives. And this week it went public, for the second or third time.

What? Let me try to explain.

In the early days of e-learning (circa 2000), Skillsoft was the first online learning company focused on softskills. Hence ... Read more»

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Burning Glass Acquires EMSI: The Leader In Skills And Jobs Data?

joshbersin — Mon, 14 Jun 2021 19:29:05 +0000

As every company struggles to better hire and reskill its employees, the number one challenge is data. What skills do we have? What skills do we need? And what skills are in the outside job market and how do we find them?

This problem, which is Galaxial in scope, is on the minds of lots ... Read more»

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Secrets To Recruiting In A Crazy Labor Market: On-Demand Pay And More

joshbersin — Fri, 11 Jun 2021 13:35:04 +0000

Let’s face it, recruiting is getting tough. With more than 14 million jobs open in the US and people getting on planes and going back to restaurants, demand for everything has skyrocketed. And as most of you know, the supply chain of people is stretched thin.

As companies build their hybrid work strategies (our new ... Read more»

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The Business Impact Of HR Capabilities: It’s Far Bigger Than You Thought

joshbersin — Sat, 05 Jun 2021 14:22:44 +0000

This summer is the two-year anniversary of the Josh Bersin Academy and I want to give you an update. Not only have we grown to more than 30,000 members and 400+ corporate clients, we discovered something important. The capabilities of HR are the biggest opportunity you have to make your company grow. Let me explain.... Read more»

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Following The Theme Of Rebirth, Guild Education Now Valued At $3.75 Billion

joshbersin — Wed, 02 Jun 2021 13:44:39 +0000

Back in 2015, Rachel Carlson founded a company designed to help working adults without a college degree gain education through employer tuition benefits. It was a noble and important idea, so CEOs took notice. Today, that company, Guild Education, is valued at $3.75 Billion. And it’s starting to grow like crazy.

Why? Unlike traditional ... Read more»

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The Calm Before The Storm: How The Pandemic Recovery Will Change Business

joshbersin — Sat, 29 May 2021 14:36:51 +0000

It’s almost summer and the Pandemic is starting to ebb, so everyone’s talking about Hybrid Work. But as I think about the Fall and year ahead, I think there’s a bigger storm coming – a storm caused by the recovery. It’s not a bad storm, but it’s a storm – and the rate of ... Read more»

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The Joys Of Hybrid Work. Ten Things We Have Learned.

joshbersin — Mon, 24 May 2021 13:07:58 +0000

As I’m sure you’ve read, Remote Work is here to stay. Not only did we thrive during the Pandemic, but two-thirds of employees prefer it. Remote work saves time on commute, saves money on dressing up, and helps people deal with family issues at home.

Yes, there are issues: we have to avoid ... Read more»

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Voice Of The Employee: The Most Important Topic In Business

joshbersin — Sat, 15 May 2021 18:55:37 +0000

Running a business can be a complex affair: you have to build products and services that customers want, you have to innovate to compete and stay relevant, and you have to manage sales, marketing, operations, and distribution. This is why there are so many business books and magazines: more than 2 million books per year ... Read more»

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Yes, Social Justice Matters. But Let’s Run The Payroll First.

joshbersin — Fri, 07 May 2021 18:18:19 +0000

We just finished a series of conversations with senior HR leaders about the topic of social justice. And the consensus is yes, we need to give people a safe place to discuss these issues at work. But let’s not let it get out of hand.

As many of you may have read, last week a ... Read more»

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Not Enough Workers: Rethink Recruiting In The New Economy

joshbersin — Sun, 02 May 2021 17:28:11 +0000

The global recovery from the Pandemic is creating some pretty big changes: people working remotely, new safety and wellbeing programs, and more digital tools than ever. But the biggest of all is now clear: we’re not going to have enough workers to go around.

I discussed this in an article last month, and this ... Read more»

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The Tale Of Performance Management Tools: 15Five, Lattice, BetterWorks, And More…

joshbersin — Tue, 27 Apr 2021 15:01:28 +0000

The market for online performance management software has been fascinating. For more than a decade vendors have been building new tools to enable goal management, check-ins, feedback, and alignment. And now we’ve added surveys and feedback to the mix.

This week 15Five, one of the fastest-growing vendors, announced the acquisition of Emplify, a leading ... Read more»

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The Secret To Wellbeing At Work Is…. Leadership

joshbersin — Thu, 22 Apr 2021 08:03:44 +0000

We spent the last 15 months talking with hundreds of HR leaders about their well-being programs and the focus is massive. Companies are hiring Chief Health Officers, Head of Safety and Well-being, and Directors of Well-being like never before. In fact, there are 55,000 jobs now open for Directors of Wellbeing, VP’s of Wellbeing, or ... Read more»

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In A Bold And Aggressive Move, LinkedIn Unleashes Its LXP And More

joshbersin — Tue, 20 Apr 2021 15:04:37 +0000

Most people think of LinkedIn as a company that offers job search, recruiting, professional networking, and marketing tools for business. Well, based on today’s announcement, the company is now much more. LinkedIn is seriously in the HR technology business and well beyond ‘just recruiting’, unleashing its Learning Experience Platform (Learning Hub), skills taxonomy, and ... Read more»

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Understanding SkillsTech, One Of The Biggest Markets In Business

joshbersin — Sun, 18 Apr 2021 17:13:48 +0000

One of the hottest markets in HR Tech is the market for what I call “SkillsTech,” tools that help categorize, assess, manage, and improve skills at work. It’s a massive space, and this week I produced a podcast to help you figure it out.

To clarify what this is all about, let me remind you ... Read more»

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Learning Tech Pioneer Degreed Gets New CEO, Now Valued At $1.4 Billion

joshbersin — Tue, 13 Apr 2021 15:58:42 +0000

Degreed, the pioneering learning tech company that leads the Learning Experience Platform market, just received $153 Million in additional funding and is now valued at $1.4 Billion. With a compound growth rate of over 70%, more than 350 customers, and 7 million users, this is a reasonable valuation and shows how big this market ... Read more»

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Oracle Introduces Employee Experience Platform: War For Employee Journeys Gets Hotter

joshbersin — Mon, 12 Apr 2021 12:32:56 +0000

Oracle is a serious enterprise software company. I competed with Oracle in the 1980s and it was brutal. The company generated $39 Billion in revenue last year and made $15 Billion in operating profit, a metric most CFOs would die for. And over my 40+ years in tech, I’ve seen Oracle adapt to every technology ... Read more»

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Understanding The Exciting, New, Disrupted Labor Market

joshbersin — Sun, 11 Apr 2021 15:09:20 +0000

The Labor Market is changing fast. New jobs are being created at a record rate, remote work has now become standard fare, and the demand for service jobs is explosive. According to EMSI, there are 24% more jobs in the US than there were a year ago.

What are all these jobs? They’re in healthcare, ... Read more»

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Overwork Is Not A Strategy For Response To The Pandemic

joshbersin — Wed, 31 Mar 2021 11:42:36 +0000

This week someone leaked a survey by Goldman Sachs which shows that new analysts often work more than 95 hours per week and sleep only 5 hours each night. The survey then points out that these employees’ mental and physical health has plummeted, with 100% stating that the workload has negatively impacted family relationships and ... Read more»

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HR Technology 2021 Now Published: Shattering Changes In The Market

joshbersin — Tue, 16 Mar 2021 13:40:25 +0000

This week we are launching HR Technology 2021: The Definitive Guide. And as I describe in the press release, massive changes are taking place. You can download the report here.

Let me talk about why I call this shattering.

First, the HR Tech market is turned inside out – it’s entirely focused ... Read more»

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Not To Be Outdone, ServiceNow Ups The Ante in Employee Experience

joshbersin — Thu, 11 Mar 2021 14:18:05 +0000

Over the last few weeks, everyone has been excited about Microsoft Viva. Microsoft’s intense focus on the need to simplify and improve employee’s work lives has been wildly exciting and both buyers and vendors have been lining up.

But Microsoft isn’t the only vendor interested in this and Microsoft can’t do everything. So ServiceNow, ... Read more»

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What To Expect In A Red Hot Job Market? Five Things To Consider.

joshbersin — Tue, 09 Mar 2021 16:06:43 +0000

There’s no question in my mind, we are entering one of the hottest job markets in a decade.

Not only will the $1.9 Trillion American Rescue Plan boost the economy, we are already operating with 13% more open jobs than we had a year ago. And my own estimates (and Goldman Sachs) expect the ... Read more»

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Instructure Sells Bridge (LMS) For $50M to Learning Technologies Group

joshbersin — Sat, 27 Feb 2021 18:05:27 +0000

I don’t often write about M&A transactions unless they’re strategic but this one points out an important topic. In the complex, competitive market for HR and learning solutions (it is the reddest of “red oceans” out there), companies have to focus on sales, marketing, and positioning to succeed.

Here’s the back story. Instructure... Read more»

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What’s Going On At BetterUp? Now Valued At $1.7 Billion.

joshbersin — Thu, 25 Feb 2021 21:32:19 +0000

BetterUp, a company known for its coaching network and AI assessment and development tools, just raised an additional $125 Million and is now valued at $1.73 Billion. This makes the company roughly two-thirds the valuation of CornerstoneOnDemand, a business with nearly a billion dollars in recurring revenue.

What’s up here?

Well BetterUp is a ... Read more»

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Feeling Burned Out? We All Are. Why This Is A New (And Old) Problem

joshbersin — Tue, 16 Feb 2021 21:39:59 +0000

Burnout is one of the biggest topics in the new world of work. In fact, it’s almost a fad to talk about it. People are tired, we have “zoom fatigue,” and last year the World Health Organization actually classified burnout as a disease.

What is burnout? According to the WHO it includes ... Read more»

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Elevating Equity and Diversity: The Challenge Of The Decade

joshbersin — Thu, 11 Feb 2021 13:41:46 +0000

This week we launch a year-long study of diversity, equity, and inclusion (DEI) programs in business and the results are disappointing. After billions of dollars invested in DEI training, tools, tech, and HR strategies, we haven’t moved the needle very far. In some respects, we’ve come a long way, but as our research discovered, only ... Read more»

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The Massive Market Impact of Microsoft Viva

joshbersin — Thu, 04 Feb 2021 14:02:13 +0000

Today Microsoft introduced an offering that is likely to transform the market for enterprise software: Microsoft Viva, a digital platform built on Microsoft 365 designed for the Employee Experience. Developed over several years and integrated with Microsoft Teams, Viva is an Employee Experience Platform carefully architected to leverage a company’s investment in existing ... Read more»

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Workday Throws Down The Gauntlet On Employee Engagement: Acquisition of Peakon

joshbersin — Thu, 28 Jan 2021 14:02:13 +0000

The market for employee surveys, feedback, and engagement tools is massive and it just got bigger. Workday announced plans to acquire Peakon, an enterprise-grade employee survey and feedback company, and integrate it deeply into the platform. (Deal was around $700M.)

Let me give you some perspective.

The market for employee listening platforms is ... Read more»

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Excellence In Employee Experience: What Works? Join The Crusade.

joshbersin — Fri, 22 Jan 2021 21:24:08 +0000

Help us find the answers!

Employee experience is a red hot topic. While many organizations are striving to become “irresistible” to employees, it’s important to know what’s hype and what really matters. So we’ve decided to conduct a massive research study.

This survey will step you through your company’s end-to-end EX strategy and help ... Read more»

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The Crusade For Employee Experience: How Did We Get Here?

joshbersin — Tue, 19 Jan 2021 15:11:30 +0000

Employee Experience has become a crusade. Every HR and IT department is focused on it, and the marketplace has exploded. In fact, if you total up the tools spent on surveys, feedback, case management, knowledge management, and portals it’s well over a $15 Billion market today, and it leverages more than $200 billion in training, ... Read more»

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HR Predictions for 2021: Transformation At Scale

joshbersin — Fri, 15 Jan 2021 19:29:15 +0000

After a long and wild pandemic year, it’s time to talk about 2021. And I think it’s going to be amazing.

Last year we redesigned our products, services, and offerings to be digital, safe, and delivered with “low touch.” We refocused our leadership on empathy, growth, and change. And we took care of our ... Read more»

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Remote Work Has Arrived, But It’s Not Quite As Great As We Hoped

joshbersin — Sat, 09 Jan 2021 23:16:39 +0000

We’ve had almost a year of remote work, and the transformation has been amazing. Today, among those who can, 71% of Americans work from home most of the time, 87% say they have excellent tools, and employees are roughly as engaged as they were before the Pandemic.

But there is a huge gap... Read more»

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Work Is Still Work

joshbersin — Tue, 05 Jan 2021 17:23:20 +0000

After more than 40 years, Work isn’t as different as we think it is.

Every day I get up early and read my emails, and sure enough, there are at least ten messages from magazines, authors, book publishers, or consultants about “the future of work” or “the end of work” or “the new world of ... Read more»

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What’s Ahead For 2021? Five Lessons For The Coming Year.

joshbersin — Thu, 31 Dec 2020 15:35:45 +0000

We’ve learned a lot in 2020 and many of us are happy to put it in the rearview mirror. But as we look ahead to the new year, I think there are a lot of positives to bring forward. (Our Predictions will be out in Jan.)

First, we learned to be humble.

The Virus is ... Read more»

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The Evolving Role Of IBM In The HR Marketplace

joshbersin — Wed, 30 Dec 2020 23:03:02 +0000

As we enter 2021 and look at all radical changes in work, technology, and HR, it’s time to reflect on where we are. The world is responding to the Pandemic, technology is advancing at an incredible rate, and we are literally reinventing the workplace in real-time.

As I wrote about in the HR Technology 2021 ... Read more»

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HR Technology 2021: The Definitive Guide. Now Available on Kindle.

joshbersin — Tue, 29 Dec 2020 18:57:29 +0000

Every year for 18 years I’ve written an encyclopedic report on the HR Technology market. It takes thousands of hours and I talk with hundreds of vendors, buyers, and consultants. This year I feel like I went over the top – the report is 44,00 words (150+ pages) of detail on every part of the ... Read more»

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Oracle Cloud HCM Gaining Momentum. Perseverance Pays Off

joshbersin — Sat, 19 Dec 2020 23:24:12 +0000

Oracle has been in the HR software business a long time. The company had its original Oracle e-Business suite for years, then acquired both Taleo (recruiting) and PeopleSoft, and now has thousands of customers running it’s core HR and payroll software. When Workday and SuccessFactors launched their cloud strategies in the late 2000s, Oracle pivoted ... Read more»

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Vaccine Policy For The Workplace: You Can Mandate Vaccination

joshbersin — Fri, 11 Dec 2020 14:17:31 +0000

Over the last week we’ve had dozens of conversations about what employers can do for vaccine policy. Let me summarize what we’ve learned, with research from Jeff Levin-Scherz, Ben Lupin (published in HRE) and Jena McGregor (published in Washington Post). And stay tuned, we’re learning more day by day.

Update today: ... Read more»

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Salesforce Buys Slack: Entering A Brutal War – Updated

joshbersin — Wed, 02 Dec 2020 02:08:38 +0000

Wow. We could see this coming. Salesforce announces it’s acquiring Slack, and the two CEOs call it “a match made in heaven.” The stock shoots up by 25% and investors are thrilled.

Well to me this isn’t as exciting as it looks. Over the last two years Microsoft Teams has exploded to more than ... Read more»

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Ready For The Vaccine? Workplace Public Health On The Frontlines

joshbersin — Mon, 30 Nov 2020 14:29:05 +0000

This week we are launching our new Workplace Public Health program in the Josh Bersin Academy, and as the pandemic rages, I encourage you to join. Developed in partnership with Columbia, this program will teach you how to build a public health policy for your workplace.

Let me offer you some other advice as ... Read more»

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Despite The Pandemic, We Have A Lot To Be Thankful For

joshbersin — Thu, 26 Nov 2020 20:44:29 +0000

This week is US Thanksgiving, and despite all that’s happened this year I believe we have a lot to be thankful for. So let me give you some thoughts, as we all buckle in for a winter season of pandemic, vaccines, political change, and economic growth.

1/ We all got closer together.

I remember back ... Read more»

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Workplace Public Health: A New Imperative For HR

joshbersin — Thu, 19 Nov 2020 01:17:54 +0000

Well whether you like it or not, the COVID crisis continues. In May of this year, 88% of Americans thought they’d be back to work in December. Now, as the second wave sweeps across the United States, we realize we’re going to be fighting this virus for some time to come. And our job is ... Read more»

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Employee Experience 4.0: Shortening The Distance From Signal To Action

joshbersin — Fri, 13 Nov 2020 23:06:48 +0000

Something amazing is happening in the Employee Experience (EX) market: it’s advancing faster than ever. This year, driven by the Pandemic, work at home, and dozens of new programs for wellbeing, diversity, family support, and communications about the Pandemic, companies have gotten much better at delivering a meaningful, productive, employee experience. And this means the ... Read more»

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What The Election Taught Us About Leadership: We Want Leaders Who Care

joshbersin — Sat, 07 Nov 2020 19:05:23 +0000

We’ve learned a lot of lessons this year. As I’ve been discussing in The Big Reset (detailed research here and here), this year is not just a year of Pandemic, it’s a year for global culture change. And the US election points this out more clearly than ever.

Consider where we’ve been since the ... Read more»

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A New Model For Corporate Training: The Adaptive Learning Organization

joshbersin — Fri, 06 Nov 2020 16:30:36 +0000

Among all that’s happened this year, one of the most important parts of business has been learning. More than 40% of Americans have changed jobs; reskillling and upskilling continues to be critical; and there’s even evidence that there are labor shortages in certain critical roles again. How have companies dealt with all this? Through a ... Read more»

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The Big Reset Revisited: Global Transformation Is Here To Stay

joshbersin — Wed, 04 Nov 2020 17:40:58 +0000

When I first wrote about The Big Reset in March, I discussed the transformational potential of the Coronavirus. Well now that we’re nine months into the pandemic, it’s clear that the transformation is real. So rather than talking about going “back to work” or “back to normal,” it’s time to accept the future, ... Read more»

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Eightfold Now Valued At $1 Billion: A Platform Not A Product

joshbersin — Tue, 27 Oct 2020 13:26:41 +0000

Over my years as an analyst I run across a lot of HR technology companies. Some start life with a killer application, others start with a vision of creating a network or library of content, and others want to build a platform. Workday, for example, was a platform company from the start – they didn’t ... Read more»

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Workday Learning: Accelerating Fast

joshbersin — Mon, 26 Oct 2020 14:18:57 +0000

The $240 billion corporate learning market is one of the most complex and fast-changing worlds in HR. There are dozens of platform providers, hundreds of content companies, and an army of new ideas and innovations every day.

And innovation is fast and furious. Whenever a new technology is invented, learning technologists quickly try to use ... Read more»

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The New World of Adaptable HR Software: Avature Sets The Pace

joshbersin — Wed, 21 Oct 2020 20:20:59 +0000

As I finalize my HR Technology report for 2021 I’ve spent a lot of time thinking about HR Tech for the year ahead, and among the many things going on, the biggest of all is what I’d call “adaptable HR platforms.”

Think about it this way. In the traditional world of enterprise software, companies build ... Read more»

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The Ten Keys To Business Resilience

joshbersin — Thu, 15 Oct 2020 13:21:03 +0000

Businesses have been through insanity this year. Transportation and hospitality companies have seen plummeting demand; retailers and distributors have built all new delivery models; tech companies are seeing explosive growth; and banks and financial services companies are responding to huge economic changes.

Through all this change the #1 issue on the minds of CEOs is ... Read more»

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The Congressional Report on Big Tech: Yes It’s Time To Do Something

joshbersin — Sat, 10 Oct 2020 17:32:53 +0000

The Congressional report on Big Tech is an important document. While I know many will see it as partisan, I found the research thorough and filled with important information. And my conclusion is yes, we do need to take some action.

How Important Tech Has Become

I’ve been a part of the tech industry since ... Read more»

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Innovative New HR Tech Vendors Emerge: CultureAmp, Valamis, Lattice, Hitch, Eskalera, and More

joshbersin — Wed, 07 Oct 2020 13:34:31 +0000

It’s Fall and it’s HR Technology time. Not only is the big HR Technology Conference coming up, but I’m starting to finish up my big report for 2021. In the meantime, I want to highlight just a few important innovations in this critically important space.

1/ Amplify: Conversational Microlearning by Culture Amp

The first announcement ... Read more»

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New Research Shows Dramatic Shift In Priorities Among Business Executives

joshbersin — Mon, 05 Oct 2020 13:36:42 +0000

This month Accenture introduced a two-year research project on the increasingly important role of HR, and it uncovered a dramatic shift in priorities among senior business executives..

The big finding? Business and HR leaders have dramatically changed their perspectives: employee wellbeing has replaced operating efficiency.

The research, which Accenture calls Net Better Off, involved ... Read more»

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The Pandemic Economy: Four Lessons We’ve Learned.

joshbersin — Sun, 04 Oct 2020 16:24:14 +0000

We’ve lived with the Pandemic for almost eight months and it often feels like years. We’ve been in rapid response mode every day, and the uncertainty never seems to end. What have we really learned?

As I described in The Big Reset back in March, the virus arrived at the peak of an economic cycle. ... Read more»

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Learnings From The Boeing 737 MAX Disaster

joshbersin — Thu, 17 Sep 2020 13:19:57 +0000

I just finished reading the Congressional Final Committee Report of the Boeing 737 MAX and it’s quite a story (I marked it up for you to read.) It contains many lessons in leadership, so let me offer some thoughts.

First, for many decades Boeing has been an engineering icon. When I graduated from ... Read more»

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How To Avoid A Culture Retreat… As We Start To Go Back To Work?

joshbersin — Sat, 12 Sep 2020 21:05:25 +0000

Today I want to bring up something important which has come up over the last few weeks: how to avoid what I call a “culture retreat” as your company goes back to the office.

Here’s the topic: many companies who are coming back to work have told me that their newly found culture of agility, ... Read more»

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Performance Management In The Pandemic: Becoming Your Best-Self

joshbersin — Thu, 10 Sep 2020 17:59:03 +0000

We’re in a tumultuous business cycle and everyone is concerned about performance: the performance of our company, our teams, and ourselves.

And in the midst of this pandemic, we are ever more concerned with wellbeing, resilience, and growth. How can we best stay productive at home (or at work) when there are so many uncertainties?... Read more»

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Understanding Intersectionality: Black Women For Example

joshbersin — Wed, 09 Sep 2020 13:20:53 +0000

For all the challenges we face in the pandemic, the most damaging of all is the impact on our feelings of unity. Driven by the Black Injustices taking place in the United States, companies are heavily investing in programs and strategies to drive diversity, inclusion, equity, and belonging.

While there are many amazing things going ... Read more»

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Introducing Resilient HR: A New Way To Run Your Business

joshbersin — Wed, 02 Sep 2020 18:15:34 +0000

From the very start of the pandemic, business leaders and HR teams have been in shock. Who is impacted? When do we bring people back to the workplace? What are our new work policies? And how do we quickly develop the new communications, work protocols, training, and wellbeing support to keep our people working and ... Read more»

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Why Belonging Is Such A Big Issue In Business Today

joshbersin — Mon, 31 Aug 2020 00:07:51 +0000

As part of The Big Reset we have been having a series of deep, meaningful conversations with Diversity and Inclusion leaders. And among the many things we’re discovering, one of the most interesting is the enormous focus on Belonging. Diversity is a strategy; Inclusion is a goal; Belonging is a feeling. And a feeling ... Read more»

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Skillsoft Reinvented: In A Bold And Exciting Way

joshbersin — Thu, 27 Aug 2020 18:14:13 +0000

Skillsoft is one of the most fascinating companies in the marketplace. As the pioneering company in online learning (founded in 1998, originally focused on soft skills), the founders aggressively defined the market for web-based corporate training and rapidly dominated the landscape. During my years as an analyst I watched the company go from ... Read more»

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The Big Reset Playbook: What’s Working Now

joshbersin — Wed, 26 Aug 2020 13:52:40 +0000

What have companies done to respond to the pandemic? Here’s the answer: today we launch the first in a series of research studies on The Big Reset. We call it The Big Reset Playbook.

This report summarizes more than 200 hours of interviews, in-depth case studies, and group discussions with 600 companies around ... Read more»

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Productivity Skyrockets: Yes We’re Working Harder. But Also Smarter

joshbersin — Fri, 14 Aug 2020 22:56:36 +0000

I’ve been watching US Labor Productivity data for over a decade and for many years after the 2008 meltdown found it lagging. We struggled to rebuild our companies after the financial crisis and many of the new “labor-saving” ideas (digital tools, organizational transformation, automation) were not increasing output per hour worked. In fact, labor productivity ... Read more»

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EdCast Launches Intelligent Career Mobility: Talent Management Has Radically Changed

joshbersin — Tue, 11 Aug 2020 15:51:24 +0000

This week EdCast joins the list of vendors who announced products for intelligent talent mobility, career pathing, skills matching, and talent marketplace. It’s a big move by Edcast (putting them directly in the mix with Workday, Gloat, Degreed, Fuel50, Eightfold.ai, and others), but it also points to something bigger: the market for talent management ... Read more»

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It’s August: Four Lessons From The Pandemic

joshbersin — Mon, 10 Aug 2020 01:22:31 +0000

It’s August, we’ve been dealing with the pandemic for almost six months, and a few things are becoming very clear. Let me share four lessons you may not have considered. And this week I put this into a podcast, which I hope you enjoy.

1. Tech has been the savior of this crisis.

In fact, ... Read more»

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Is The Employee Survey Dead? Nope. It’s Becoming Smarter By The Minute.

joshbersin — Sun, 02 Aug 2020 23:57:25 +0000

I recently read an article in the WSJ (a magazine I am trusting less every day) that claims employee surveys are dead. Well, I really have to disagree, so let me explain what’s going on.

First, in today’s Pandemic and wildly changing work environment, it is essential to understand what employees think.

Employees today are ... Read more»

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What Microsoft Could Do With TikTok!

joshbersin — Sat, 01 Aug 2020 16:25:21 +0000

I have been loving TikTok for quite a while. Not only is it entertaining, positive, and fun to use – it demonstrates a groundbreaking new design, one that clearly works well (800 million users!). And while you may think the company is a bunch of hackers, that’s not true. ByteDance is a sophisticated ... Read more»

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ServiceNow: The Workflow Workhorse

joshbersin — Wed, 29 Jul 2020 22:47:22 +0000

One of the hottest tech companies in the world is ServiceNow. The company’s Q2 earnings were a barnbuster (30% YTY growth, 40 deals over $1M, and now running at a $4B annual subscription runrate – at a 97% renewal rate). The stock is now trading at 23 times sales (more than twice the multiple ... Read more»

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SAP To Spin-Off Qualtrics. Yes, The Experience Market Is That Hot

joshbersin — Mon, 27 Jul 2020 14:12:56 +0000

This week SAP, which is now worth nearly $200B, decided to spin off its $8 Billion acquisition of Qualtrics, which happened less than two years ago. Why? Here’s what’s going on.

First, under SAP’s ownership, Qualtrics has been growing like a rocket.

Today SAP sales teams all over the world sell and embed ... Read more»

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The Long Road Ahead: Thriving Through Fatigue

joshbersin — Fri, 24 Jul 2020 23:30:22 +0000

One of the biggest problems we face is the challenge of Fatigue. And Fatigue has an impact on the Pandemic, our relationships, and our work.

The Pandemic has been going on for almost six months, many of our cities are slipping backward in infection, and the political system in most countries is dysfunctional. Here in ... Read more»

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Degreed Enters The Talent Marketplace War

joshbersin — Wed, 22 Jul 2020 23:12:28 +0000

One of the more disruptive HR Tech vendors is Degreed. I met with the founders early on (David Blake and later Chris McCarthy) and they had a vision: reinvent the way people develop their careers (not exactly a new idea). Initially the company intended to build a B2C network of professionals learning from each other, ... Read more»

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Chief Diversity Officer: The Toughest Job in Business

joshbersin — Sun, 19 Jul 2020 23:22:24 +0000

One of the toughest jobs in business is the Chief Diversity Officer.

Why? The Chief Diversity Officer (or Chief Advocacy Officer) is responsible for an enormous topic: the end-to-end diversity, inclusion, and fairness in the company. And this covers a wide set of issues: recruiting, promotion, pay, team behavior, senior leadership, and day to day ... Read more»

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Cyber Security Professionals: The Hottest Job In Tech

joshbersin — Wed, 15 Jul 2020 20:54:35 +0000

The Technology Marketplace is filled with growth, and the Pandemic has just accelerated the pace. As of last year, the tech industry makes up about 12% of US GDP and includes more than 18 million jobs. Since the Pandemic this industry has exploded in growth and is now an even larger part of the economy.... Read more»

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For Techies, Remote Work Is Great. And Benefits Even Better Than We Thought.

joshbersin — Tue, 14 Jul 2020 14:00:30 +0000

Yesterday I read a fascinating study by Dice, one of the leading tech recruitment firms. Amazingly, despite all the talk about Zoom Fatigue and all the challenges with children, dogs, and family distractions at home, people LOVE remote work.

Look at the data. First, almost 2/3 of tech workers would prefer to work at ... Read more»

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Talent Marketplace Platforms Explode Into View

joshbersin — Fri, 03 Jul 2020 15:33:51 +0000

Over the last five years companies have been working to improve internal talent mobility. Not only does it save money on recruiting, it enables companies to find internal expertise which is often hidden in the organization. And it creates a strong sense of engagement and belonging in the workforce.

Why is this such a big ... Read more»

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Microsoft Gets Serious About Skills: Major New Announcements

joshbersin — Tue, 30 Jun 2020 15:32:53 +0000

The corporate learning industry is over $240 billion in size and is critical to our economic future. All workers need to keep their skills current and the Pandemic has created more need to learn than ever.

Our latest research on The Big Reset shows a dramatic increase in L&D spending. Sanofi, one of the largest ... Read more»

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Despite The Pandemic, Employee Engagement is Skyrocketing

joshbersin — Mon, 29 Jun 2020 14:37:00 +0000

It’s a strange time. A recent poll of 2,000 Americans found that only 5% believe things are “going well” and 40% believe they’re “going badly.” And new research by Towers Watson shows that employees are more stressed about health and financial security than ever.

But in the middle of all this, another trend has emerged: ... Read more»

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The New, COVID-Changed World of Employee Communications

joshbersin — Thu, 25 Jun 2020 21:56:56 +0000

One of the most urgent things employees need right now is information. What are my policies for work at home? What is our sick-leave policy? When do I have to come back to work and where? How am I going to get paid this year?

Among all the issues we face in the COVID Pandemic, ... Read more»

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Workday People Experience Arrives: The ERP Landscape Evolves

joshbersin — Wed, 24 Jun 2020 13:51:49 +0000

The enterprise software world has been attacked by the Coronavirus. Most of the big, complicated, multi-year ERP implementations have taken a pause and companies decided “we have to get something out immediately.” So they lashed together the tools they had to build communications programs, testing and feedback apps, training programs, and all sorts of programs ... Read more»

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Guess Who’s Disrupting HR Tech Now? Facebook. Yes it’s Facebook.

joshbersin — Mon, 22 Jun 2020 17:33:08 +0000

I’ve never been a big Facebook user – it always seemed like a poorly designed platform and I don’t like sharing my personal information all the time.

So when the company launched Workplace from Facebook I was not expecting much. The initial product, developed for internal collaboration inside the company, was just a “gray” version ... Read more»

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The Big Reset: What’s Coming Next

joshbersin — Sat, 20 Jun 2020 16:41:56 +0000

Over the last several months we have all been going through a lot of change. Our lives, families, and organizations have been disrupted. The economy has seen the biggest drop since the 1920s. And our companies have had to totally re-engineer how we lead, manage, and support our people.

And one of the biggest questions ... Read more»

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The Pandemic Is Changing Society and Business In Amazing Ways

joshbersin — Sat, 13 Jun 2020 16:13:13 +0000

As we enter the fourth month of the global Pandemic, it’s becoming clear that The Big Reset is real. Society is changing in some positive ways. Let me give you a list of ten to think about.

(We have been conducting in-depth meetings with more than 150 HR leaders around the world and we are ... Read more»

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What’s Happening With Unemployment? Unfortunately, It’s Pretty Hard To Tell.

joshbersin — Thu, 11 Jun 2020 12:58:09 +0000

We all know the unemployment rate is very high. Overall nearly 40 million Americans have filed for unemployment this year (roughly 1/4 of the workforce), and while some have gone back to work, most stores and offices are still not fully open. But it’s important to know the “rate,” because policymakers and business leaders ... Read more»

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Josh Bersin Academy Reaches 10,000 Users: The World’s Home For HR

joshbersin — Wed, 10 Jun 2020 13:11:50 +0000

It has been quite an exciting year. We formally launched the Josh Bersin Academy in May of 2019, with the intention of being “The Professional Development Academy” for HR professionals around the world. Well, today we are announcing that we have reached more than 10,000 members from more than 90 countries, and the growth ... Read more»

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Have We Failed Black America? Its Now A Time For Corporate Citizenship.

joshbersin — Mon, 08 Jun 2020 00:05:50 +0000

For the last week, I’ve been overwhelmed with feelings about what’s going on. I grew up in a diverse community, went to a mostly-black high school, and live in a highly diverse city. I’ve felt anger, frustration, hopelessness, and sadness all at once.

And then today the New York Times wrote what I have been ... Read more»

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Profile Of An Entrepreneur: Adam Miller, Founder of Cornerstone

joshbersin — Fri, 05 Jun 2020 04:38:03 +0000

I want to tell a story about an entrepreneur, and in the process tell you the story of an industry: the industry of online learning.

It All Started in 1998

The Netscape Browser was launched in 1994, and within four years (1998) a cottage industry of online learning had begun. Internet bandwidth was spotty, video ... Read more»

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Injustice and Demonstrations: Will The Pandemic Help Or Hurt?

joshbersin — Sun, 31 May 2020 16:02:25 +0000

As violent and asymmetric as the pandemic has been, we’ve had a lot of conversations about the positives. People are spending more time with their families, business leaders are more empathetic, and companies are trying harder than ever to create a safe and financially healthy workplace.

Well this week we take a step backwards, and ... Read more»

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Employee Experience Redefined: It’s Now About Safely Coming To Work

joshbersin — Thu, 28 May 2020 22:40:19 +0000

As part of our Big Reset Initiative, we have four working groups pulling together best-practices across 150+ companies on their Coronavirus response strategies, and we will be sharing their findings later in June. In the meantime, as I spend most of my waking hours talking with HR leaders, I want to throw out an ... Read more»

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Thriving In The Pandemic: Lessons From The World Happiness Study

joshbersin — Tue, 26 May 2020 17:33:47 +0000

One of the biggest topics I talk with HR leaders about is the massive culture shift taking place in business. CEOs are becoming Chief Empathy Officers; companies are asking employees to take sick days and vacation; it’s now ok to work at home and spend time with your children; and wellbeing and health have ... Read more»

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Responding to COVID-19: What You Need To Know

joshbersin — Tue, 26 May 2020 15:13:23 +0000

We have been very busy over the last few months, with more than 200 CHRO interviews, dozens of webcasts, and lots of surveys and study, we’ve tried to get ahead of the Coronavirus response. Well today we launched the beginning of our resources to help you: the “Responding to COVID-19” Learner Journey in the Josh ... Read more»

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Has Remote Work (WAH) Already Become A Fad?

joshbersin — Thu, 21 May 2020 01:48:26 +0000

It’s kind of funny. In the last 120 days companies have gone from “remote work is not encouraged” or “you can work remotely on Friday” to “You can work remotely forever (Twitter)” or “We are a remote-first company(Coinbase)” or “We don’t need you back for a year or so (Facebook, Microsoft, ... Read more»

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Glint And LinkedIn Learning Get Married: What A Great Couple

joshbersin — Tue, 19 May 2020 18:05:44 +0000

In November of 2018, LinkedIn acquired Glint, an emerging leader in employee engagement and survey technology. Well, it seemed like a good idea at the time, and now the romance has paid off. Glint and LinkedIn Learning have gotten married.

Let me try to explain.

Glint is a fast-growing company in the employee ... Read more»

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The Unemployment Report, Economic Transformation Before Our Eyes

joshbersin — Sun, 10 May 2020 15:36:33 +0000

I’ve been looking at the BLS unemployment data regularly since before the 2008 recession, and I watch the shift in jobs from industry to industry. Why? It shows us how the economy is changing and teaches us how to plan our careers, our hiring, our training investments, and the future lives of our children.

In ... Read more»

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Remote Work Is Sinking In: And The Impact Is Bigger Than We Realized

joshbersin — Tue, 05 May 2020 21:27:57 +0000

We’ve been studying the impact of Remote Work from the crisis and the well is deepening. Not only are companies getting comfortable with the practice, but a whole new set of issues has emerged.

Let me give you a peek (this is data from our www.covidhrpulse.com, our bi-weekly study of HR professionals’ response to ... Read more»

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Using Positive Psychology Against The Coronavirus. It Really Does Work.

joshbersin — Sat, 02 May 2020 22:43:16 +0000

When you go to business school you learn a lot about uncertainty. When things are unclear, you get more data, build a model, and try to weigh your options. And if you apply the science of Operations Research, you can model almost everything: customer demand, seasonal variations, competitive threats, and trends in consumer behavior.

In ... Read more»

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The Coronavirus Crisis: What Recovery Looks Like

joshbersin — Thu, 30 Apr 2020 16:20:09 +0000

While the economic numbers still look grim, there are amazing things going on in large companies. I’ve been on the phone with HR leaders from more than 50 large companies over the last six weeks and I see a clear trend: companies are starting to plan their recovery, and it’s happening in three stages.

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COVID-19 May Be The Best Thing That Ever Happened To Employee Engagement

joshbersin — Sat, 25 Apr 2020 15:30:54 +0000

The Coronavirus is accelerating one of the biggest business transformations in decades. Yes, it’s a health crisis but for most companies, it’s also an incredible opportunity to transform.

Consider a bizarre thought. In the middle of a pandemic, our research now shows that companies are treating their employees better than ever. And employee engagement, a ... Read more»

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People+Work Connect: A Bold Idea, Powered by Accenture.

joshbersin — Wed, 22 Apr 2020 01:34:43 +0000

I am constantly inspired by the ingenuity of the business community. As more than 20 million Americans find themselves out of work, employers are going through a similar level of angst. One company needs to lay off or furlough thousands of restaurant, retail, or airline workers, while another needs to hire thousands of people ... Read more»

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HR Tech Companies Laying People Off: Was It Overdue?

joshbersin — Sun, 19 Apr 2020 20:21:22 +0000

Over the last two weeks I”ve talked with more than a dozen HR Tech companies that decided to lay off a large percentage of their workforce, and a new article in the WSJ lists dozens of Silicon Valley tech companies letting thousands of people go.

To me, this is another dimension of The Big Reset... Read more»

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Corporate Learning In The Crisis: Microsoft Teams Coming On Strong

joshbersin — Tue, 14 Apr 2020 14:14:56 +0000

Over the last six weeks, all anyone has been talking about is COVID-19 crisis response, resilience, new models of leadership, and what I call The Big Reset.

Well, corporate learning has been doing a lot too. And in many ways, I believe we are going to learn our way out of ... Read more»

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Can We Make Our Organizations Resilient? And Make Society Resilient As A Result?

joshbersin — Sat, 11 Apr 2020 15:35:23 +0000

One of the biggest surprises of the pandemic is how “brittle” our society has become. A single tiny virus has managed to upset our lives, our economies, and our society. Not only are we worried about our personal health, but our financial system is threatened and we are arguing about state vs. federal, voting practices, ... Read more»

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The World Just Became More Local, And More Global Too

joshbersin — Fri, 10 Apr 2020 16:46:55 +0000

One of the most fascinating and controversial issues in the COVID-19 crisis is the balance between global and local control. And this brings the world of business performance and politics into conflict.

Thomas Piketty the famous economist has shown us that the economy was becoming “more local” over the last decade, and now politicians are ... Read more»

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COVID-19: The Pulse of HR – What Is HR Doing Now?

joshbersin — Wed, 08 Apr 2020 14:21:46 +0000

A week ago, we embarked on a project with the MIT Sloan Management Review and CultureX to find out what HR teams around the world are doing to respond to the COVID-19 crisis. The answer is: a lot.

The Covid HR-Pulse is open throughout this crisis. Please take our brief survey to describe your company’s ... Read more»

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Remote Work Is Here To Stay: Are You Ready?

joshbersin — Mon, 06 Apr 2020 13:08:14 +0000

Let’s face it, we’re in a new world. As I described in The Big Reset, remote work is now an integral part of life. Today more than half of Americans are working at home, and studies show that as many as 40 million people will make “work at home” a regular part of their ... Read more»

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Massive Unemployment Ahead? Or Is This The Big Reset?

joshbersin — Fri, 03 Apr 2020 12:55:52 +0000

We are living in one of the most disruptive times in the last decade. This week we saw more than 6 million people file for unemployment (bringing the total to some 10 million), yet a handful of companies are hiring as fast as possible. Through a partnership with Emsi, a leader in labor market ... Read more»

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Responding To COVID-19. Ten Lessons From The World’s HR Leaders.

joshbersin — Wed, 01 Apr 2020 13:23:11 +0000

This week we had a webcast with more than 2,000 participants and spent 90 minutes listening to seven of the world’s leading HR executives. The executives were:

Diane Gherson, CHRO of IBM
Eric Hutcherson, CHRO of the NBA
Tripti Jha, Global Head of People Solutions, Novartis
Bryan Power, Head of People,

What Is HR Doing To Respond? Take The COVID-19 Pulse of HR Now.

joshbersin — Tue, 31 Mar 2020 13:47:31 +0000

The #1 question on everyone’s mind is “what’s happening now?” Today we are launching an important initiative with MIT and Sloan Management Review to give you real-time updates on “what companies are doing” to respond to COVID-19.

This fast, open-ended survey will let you desribe “what’s going on now” in your company, HR department, and ... Read more»

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Can SuccessFactors Lead The HCM Market Again? It Could Be Coming.

joshbersin — Fri, 27 Mar 2020 20:10:24 +0000

If you’re buying HR technology right now, I’m sure your budget is unclear, and many companies will slow down or postpone purchases. What this usually means is that the “incumbent” or bigger vendors win out, since you already have their product. Which leads us to SAP and SuccessFactors.

I’ve been working with SuccessFactors for two ... Read more»

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CEO as Chief Empathy Officer

joshbersin — Fri, 27 Mar 2020 02:38:35 +0000

As I wrote about in The Big Reset, the global pandemic is changing many things. One of them is the way we evaluate leadership.

Now, as in any crisis, we live in the fog of war. Is the virus getting worse or better? Will it be gone in a few weeks, or a few ... Read more»

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India Goes On Lockdown: What Does This Mean?

joshbersin — Tue, 24 Mar 2020 21:50:10 +0000

I’ve been flooded with calls from HR leaders wanting to talk about what they should do to respond to the Crisis. And today the country of India announced a national lockdown, sending 1.3 billion Indian residents (many who work for US companies) home. This is almost 1/5 of the world.

The implications of this ... Read more»

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The Big Reset: Making Sense Of The Coronavirus Crisis

joshbersin — Sun, 22 Mar 2020 19:40:55 +0000

How fast life can change. One day, it feels normal. The next day we’re “sheltering in place” in our homes…distancing ourselves from neighbors when we go for a walk.

It’s a paradoxical time. In the middle of fear, economic crisis, and social distancing there is a growing sense of closeness. The virus doesn’t discriminate, it ... Read more»

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Message To HR Tech Vendors: Focus On The Problem, Not Your Product (Updated weekly)

joshbersin — Sun, 22 Mar 2020 15:40:54 +0000

There is so much going on I’m barely keeping up. I’ve already talked with more than 20 companies this week and we’re doing a major webinar next Tuesday The World Changed Overnight: HR and Leadership in a Time of Crisis with five CHROs talking about their strategies.

But there’s one more thing going on. HR ... Read more»

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Coronavirus Response: People First, Economics Second

joshbersin — Fri, 13 Mar 2020 00:44:31 +0000

As we’ve all been in shock at the last week of events (nearly every event, meeting, and conference is now canceled), I’m trying to make some sense of this.

The big message I think we’re learning is that whatever happens, the right response is People First, Business Second.

I’m not an alarmist, but we ... Read more»

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On The Spanish Influenza Outbreak, by F. Scott Fitzgerald

joshbersin — Mon, 09 Mar 2020 00:30:54 +0000

A LETTER FROM F. SCOTT FITZGERALD, QUARANTINED IN 1920 IN THE SOUTH OF FRANCE DURING THE SPANISH INFLUENZA OUTBREAK.

(from a good friend)

Dearest Rosemary,

It was a limpid dreary day, hung as in a basket from a single dull star. I thank you for your letter. Outside, I perceive what may be a collection ... Read more»

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The Coronavirus: Did We Somehow Deserve This?

joshbersin — Thu, 05 Mar 2020 04:12:06 +0000

I travel a lot for work. Last year I think I flew almost 300,000 miles, and while it takes a toll on my sleep, it’s energizing, educational, and lets me go out and serve my clients.

And as I travel I’ve always been amazed by how many people I see in airports. Almost all the ... Read more»

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Cornerstone Acquires Saba: A Market Leader Acquires A Pioneer

joshbersin — Mon, 24 Feb 2020 23:41:00 +0000

Today CornerstoneOnDemand announced plans to acquire Saba, cementing the consolidation of the enterprise learning management systems market. Together, the combined company would have total recurring revenue of around $818 Million in 2019, making the company a near billion-dollar recurring revenue company.

While this makes Cornerstone a force to be reckoned with, it represents the ... Read more»

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Microsoft Threatens To Change the LXP Market: EdCast and Others Respond

joshbersin — Tue, 18 Feb 2020 12:21:11 +0000

A lot has been going on in the learning tech space. While the LXP market continues to be on fire (it’s over $200 M today and easily doubling on an annual basis), the space is growing up. And vendors like Microsoft, EdCast, Instilled and others are starting to change the market.

Microsoft’s Moves

First, let ... Read more»

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Reliance, One Of The Largest Companies In India, Takes HR Very Seriously

joshbersin — Fri, 14 Feb 2020 18:23:13 +0000

We just completed a two-day strategy meeting with Reliance Industries, one of the largest and most profitable companies in India.

The company runs the world’s largest oil refinery, operates the fastest-growing retail network (groceries, clothing, and electronics), and has launched the world’s biggest 4G VoLTE network Jio.

It’s a fascinating company that innovates, executes, ... Read more»

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The Future of Work: Lessons In Job Architecture and Career Management

joshbersin — Sun, 09 Feb 2020 15:22:08 +0000

As I’ve discussed in several articles, the hyper-competitive job market has made internal mobility one of the most important strategies in HR. LinkedIn’s latest study (2020 Global Talent Trends) found that over 70% of organizations are now focused on “internal recruiting” and that companies with active internal career management programs have 41% higher retention ... Read more»

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We’re Running Out Of Workers. Now What Do We Do?

joshbersin — Fri, 07 Feb 2020 06:22:00 +0000

In all my years as a working professional, I’ve never lived in an economy where “there are not enough workers.” But that’s where we are.

For the next ten years, the term “shortage of talent” is going to be one of the most important topics in business.

Consider a few striking statistics:

The fertility rate

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2020 Predictions: Reinventing Work, Reinventing HR, Reinventing Ourselves

joshbersin — Thu, 30 Jan 2020 23:11:37 +0000

2020 will be a year of reinvention. As we enter the thirteenth year since the global economic meltdown, businesses are seeing slowing but continued growth, uncertainty about politics and global migration, and tremendous stresses in the workforce.

Not only is unemployment historically low, the birth rate has declined, creating a world where companies need to ... Read more»

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Our New Role: Bringing Kindness To Work

joshbersin — Sun, 26 Jan 2020 19:59:02 +0000

In 2014 I wrote a speech titled “Simply Irresistible,” describing the need to rethink the concepts of employee engagement. That speech, which turned into a research model, described how meaningful work, sound management, an inclusive environment, growth, and leadership were all part of building an irresistible work experience.

Since then there have been ... Read more»

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Introducing Josh Bersin Academy Live!

joshbersin — Wed, 22 Jan 2020 13:26:46 +0000

Mark your calendar for June 8-10 in sunny Los Angeles on the USC campus as we debut our first professional development conference, JBA Live!

Why another HR conference? Well, this will be the first global industry conference dedicated to the professional development of HR. Our senior faculty and many senior HR leaders around ... Read more»

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HR Transformation In The Experience Age

joshbersin — Sat, 18 Jan 2020 21:01:29 +0000

HR Transformation is a big topic.

The human resources function starts small, and as the organization grows, the HR team becomes complex. We need recruiters, business partners, specialists, designers, technologists, and a variety of other specialists in diversity, culture, learning, and more.

It’s a perfect market for consultants. Most HR departments grow organically (and through ... Read more»

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The War Of The Skills Clouds

joshbersin — Thu, 16 Jan 2020 16:44:45 +0000

I’ve been writing about the explosion of Skills Ontologies from Workday, Degreed, EdCast, Gloat, Fuel 50, and others. Well today Cornerstone, the largest provider of Learning Management Systems, just entered the war through the acquisition of Clustree.

What’s really going on?

It’s pretty simple. In today’s world of work, jobs are changing so ... Read more»

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Create A Meaningful Employee Experience: Workday’s Global Impact & Employee Life Team

joshbersin — Tue, 14 Jan 2020 04:21:26 +0000

Employee Experience (now called EX) has become one of the biggest priorities in business. Faced with skills and people shortages in every industry, companies are bending over backward to make employees’ lives better. And this has set off an enormous industry of consultants, tools, and books focused on the topic.

Let me give you a ... Read more»

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Workday Skills Cloud: A Big Idea With Much More To Come

joshbersin — Thu, 02 Jan 2020 16:56:42 +0000

In the Fall of 2018 Workday introduced the Skills Cloud, a new offering designed to help companies create a “skills ontology” that discovers the skills (and skill gaps) in your workforce. While it sounded like a fascinating concept, we hadn’t heard much about it until Workday Rising this Fall.

Well, I just spent a ... Read more»

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The War for Corporate Learning Platforms Gets Hotter

joshbersin — Mon, 23 Dec 2019 14:36:40 +0000

The market for corporate training and education (including onboarding, leadership development, and compliance) is well over $240 billion around the world, and as much as 14% of this goes into technology. A variety of small and large companies are chasing this $20+ billion market and the war is hotter than ever.

At the core of ... Read more»

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HR Technology Market 2020: Report Now Available

joshbersin — Thu, 19 Dec 2019 18:30:04 +0000

Every year I talk with hundreds of HR technology companies, visit hundreds of clients, and embark on many case studies about new ideas and solutions. And one thing is crystal clear: it is impossible to run a great HR function without a heavy focus on technology.

And to meet all this demand, the marketplace has ... Read more»

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Performance and Rewards In The Future of Work

joshbersin — Tue, 17 Dec 2019 14:44:20 +0000

There’s no question we’re going to spend a lot of time in 2020 talking about the Future of Work, I’m getting asked about it constantly.

As I get ready to publish our prescriptions for the year ahead, let me mention the important topic of performance and rewards, because they are essential to the way people ... Read more»

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How I Stay Up On The World: Josh Bersin’s Reading List for 2020

joshbersin — Sat, 14 Dec 2019 00:42:54 +0000

Happy holidays everyone, I will soon be publishing my predictions and prescriptions for 2020, but in the meantime I wanted to share something different. In the interest of helping our global community continue to learn, I want to share the most important books I read this year, and tell you why I recommend them.

First, ... Read more»

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Degreed Acquires Adepto: The LXP Showdown Begins

joshbersin — Wed, 11 Dec 2019 15:50:24 +0000

Today Degreed, one of the leading providers of Learning Experience Platforms, announced its acquisition of Adepto, a London-based provider of contract and gig work systems. The company positions itself as providing a “total talent” platform, because they help companies manage the ongoing shift from “jobs to work” and what I often call the new “Pixelated ... Read more»

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Microsoft Formally Enters the HR Tech Space: And The Strategy Is Compelling

joshbersin — Sat, 07 Dec 2019 20:24:43 +0000

As many of you know, the HR Tech space got pretty hot and exciting this year. Workday and ServiceNow each grew at over 30%, SAP acquired Qualtrics for $8 billion, ADP launched its NextGen HCM, and private equity players invested billions of dollars (Kronos, Ultimate Software, Infor, Saba, and others).

Why all this investment? It’s ... Read more»

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The Full-Stack HR Professional

joshbersin — Sat, 30 Nov 2019 22:26:01 +0000

In software development, there is a concept of the “full-stack engineer,” someone who knows hardware, operating system, database, applications, user interface, design, and mobile applications. These magic individuals are among the most valued in business: they can architect new systems, debug the most difficult problems, and serve as big thinkers for technologists everywhere.... Read more»

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HR Technology: The Dirty Little Secret

joshbersin — Thu, 21 Nov 2019 01:49:31 +0000

I’ve spent the last few weeks flying around the world talking with HR organizations about their various HR tech strategies and there’s a lot going on. Almost every major company I talk with is in the middle of an implementation of a major new cloud platform, while they are rationalizing, fixing, and improving a variety ... Read more»

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Which Parts Of Employee Experience Really Matter Most?

joshbersin — Wed, 06 Nov 2019 19:32:35 +0000

I’ve been hearing about “employee experience” everywhere. Almost every software vendor, HR consulting firm, and HR executive is trying to figure it out.

Why? Because the concept is very broad and vague, and in some sense it encompasses everything at work.

The term “employee experience” (EX) came out of AirBnB around 2017 when the company ... Read more»

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Let’s Stop Talking About Soft Skills: They’re PowerSkills

joshbersin — Thu, 31 Oct 2019 13:51:55 +0000

One of the hottest topics in business today is upskilling, reskilling, and redefining jobs for the future of work. It’s so rampant that 34% of CEOs now rate it one of their “top three threats to growth.”

It’s a big and complex topic, and one that I often feel is out of control. Companies ... Read more»

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Build Vs. Buy: The Days Of Hiring Scarce Technical Skills Are Over

joshbersin — Wed, 23 Oct 2019 20:31:21 +0000

For years leaders have grown their companies by issuing the demand “go out and hire someone who knows how to do this!” This approach leads HR departments and hiring managers to retain expensive recruiting firms, spend millions of dollars on recruitment advertising, and often hire expensive sourcers to try to “steal” great talent from competitors.... Read more»

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Bill McDermott Takes CEO Role At ServiceNow: Employee Experience Is Even Bigger Than You Think

joshbersin — Wed, 23 Oct 2019 02:10:34 +0000

This week I’m in Paris at the Unleash HR Tech conference and I was having dinner with a large room of HR executives, hosted by ServiceNow and Deloitte. The person next to me handed me his phone and I saw the news: Bill McDermott, the former CEO of SAP, just took over as CEO of ... Read more»

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Workday Fires A Cannon Into The HR Technology Market

joshbersin — Wed, 16 Oct 2019 17:33:55 +0000

This week was Workday Rising, the annual confab of 14,000+ Workday customers, partners, and fans. And as always, it met expectations. Not only did Jerry Seinfeld remind us that “we’ve lost interest in life, now we’re only interested in battery life,” but Workday unleashed a torrent of new talent applications, many of which are going ... Read more»

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The New Role Of CHRO: Making Work More Human

joshbersin — Mon, 14 Oct 2019 12:30:07 +0000

I hate buzzwords, and the word “human” seems to have become the next buzzword in HR. But after a two-day senior CHRO Summit we just completed with the UC Berkeley Haas Business School, I’ve just changed my mind. Thinking about Human values is now central to the CHRO’s job, and one of the most ... Read more»

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The Capability Academy: Where Corporate Training Is Going

joshbersin — Sat, 05 Oct 2019 20:37:06 +0000

Corporate training and development has been through quite a journey. Twenty years ago companies built physical universities (GE’s Crotonville, Accenture St. Charles), hired faculty and college professors, and sent their employees to courses. During my time at IBM in the 1980s, I flew to education centers all over the country, sitting in front ... Read more»

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Why ADP’s Next-Gen HCM Is A Disruptive Force In HR Technology

joshbersin — Wed, 18 Sep 2019 00:46:43 +0000

A year ago I wrote a controversial article about ADP’s new core HCM system, code-named Lifion. Well here it is a year later, and it looks like ADP has done it. The company’s next-generation HCM and payroll system is now available, and could become one of the more disruptive systems on the market. While ... Read more»

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Learning In The Flow Of Work: Now Available For HR

joshbersin — Tue, 10 Sep 2019 14:00:58 +0000

Over the last two years I’ve written a lot about the new trend toward corporate “Learning in the Flow of Work.” Well, it’s picking up speed.

First, as I describe in the video below, the domain has grown. Companies now have dozens of various learning tools, and they are all able to ... Read more»

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The Skills Of The Future Are Now Clear: And Despite What You Think, They’re Not Technical

joshbersin — Sun, 08 Sep 2019 01:20:07 +0000

This week IBM launched a significant study which looks at the real skills business leaders need over the next three years, and the results will surprise you.

The research, which included surveys across 50 countries (5800 executives), found that approximately 120 Million professionals need to be reskilled to deal with AI and new digital business ... Read more»

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HR Technology 2020: Disruption Ahead

joshbersin — Fri, 30 Aug 2019 17:59:29 +0000

It’s Fall again and I’m finishing up my biggest-ever report on HR Technology: The HR Tech 2020 Disruptions Study.

This comprehensive study is done in partnership with LRP, the producers of the HR Technology Conference, so you can get your hands on it in one of two ways.

First, you can sign up

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The Business Roundtable Manifesto: What Should CEOs Do?

joshbersin — Sat, 24 Aug 2019 22:09:46 +0000

Last week there was a lot of press about the Business Roundtable’s new manifesto, proclaiming that business’s role is to help all of society, not just shareholders. While it reads well, it’s no different from the book Conscious Capitalism, Liberating The Heroic Spirit of Business, written in 2013.

But that aside, this is ... Read more»

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Focus On Harassment, Diversity, And Inclusion At Work: New Tools Now Here To Help

joshbersin — Sun, 18 Aug 2019 14:20:19 +0000

I don’t need to remind you of the importance of diversity, inclusion, and fair treatment at work. Not only has the #metoo movement made HR and business leaders take notice, the problem seems to be increasing. The EEOC saw a 50% increase in workplace harassment suits last year and 2019 is looking like a ... Read more»

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Update On HR In India: One Of The World’s Fastest Growing Economies

joshbersin — Tue, 06 Aug 2019 21:23:01 +0000

I just returned from a trip to India, one of the world’s fastest-growing economies. While the actual numbers are being adjusted, India is growing at almost twice the rate of the US, and is likely to become the largest economy in the world (perhaps outpacing China) over the next decade.

As many of you ... Read more»

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HR In The Age Of AI: Lots Of Change Ahead

joshbersin — Tue, 30 Jul 2019 20:58:29 +0000

Over the last few months, I’ve talked with dozens of HR leaders about their talent challenges and the need to transform HR. Companies are redesigning roles and reskilling teams, working to improve engagement and wellbeing, creating new programs for feedback, and rethinking the role of leadership.

But none of these challenges is ... Read more»

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The Company As A Talent Marketplace: Unilever and Schneider Electric Show The Way

joshbersin — Wed, 17 Jul 2019 15:10:46 +0000

Over the last ten years, we’ve seen a lot of digital business disruption. Amazon disrupted Wal-Mart. PayPal disrupted Visa. Tesla disrupted GM and Ford. And Facebook and Google disrupted just about everyone.

And this disruption was not just caused by good ideas: it is driven by speed. These disruptive companies have new ideas, they test ... Read more»

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Are We Really Getting Value From All The HR Software We Buy?

joshbersin — Sun, 14 Jul 2019 16:22:14 +0000

The HR technology market is clearly on fire. As I described in the report HR Technology Disruptions 2019, more than $2 billion of Venture Capital and other equity was invested in the market last year, and almost every company I talk with is replacing, upgrading, and enhancing its HR technology stack.

Given all this ... Read more»

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Why Leadership Development Feels Broken: And How We’re Fixing It

joshbersin — Sun, 07 Jul 2019 19:29:31 +0000

The market for leadership development solutions is enormous: more than $14 billion is spent by corporations and there are more than 70,000 books and videos on the topic. When we ask companies about their top talent issues, “improving our pipeline of leadership” always comes out near the top. (As of the last year only ... Read more»

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Learning Technology Evolves: Integrated Platforms Are Arriving

joshbersin — Sat, 29 Jun 2019 22:29:01 +0000

The enormous market for training and learning tools is very fragmented. Today there are more than 200 LMS vendors, more than 30 LXP vendors, and thousands of vendors who build collaboration tools, mobile learning tools, content development tools, and analytics tools. (Roughly 12% of the $240 Billion corporate training market is spent on tools.)

While ... Read more»

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The Pixelated Workforce: A Job For Almost Everyone

joshbersin — Sun, 23 Jun 2019 20:56:46 +0000

We just finished a significant research study on the Alternative Workforce, and it was a real eye-opener. Not only do almost 40% of Americans now have part-time or contingent jobs, but almost 2/3 of young people also have side-hustles, doing work on the side. This means the “alternative workforce” isn’t really ... Read more»

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Career Management Goes Mission Critical: And It’s All About To Change

joshbersin — Tue, 18 Jun 2019 02:17:03 +0000

One of the most disruptive changes in the world of work is the new way we manage our careers. Only a few decades ago people relied on their employers for a career, and we more or less trusted our boss to help us advance over time. Today this has radically changed, giving birth to a ... Read more»

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The Distressing Story of Age In The Workforce

joshbersin — Sun, 09 Jun 2019 23:18:06 +0000

Over the last decade we have been obsessed by the role of Millennials at work. They’re more demanding. They want more development. They keep changing jobs.

Promote me faster! Give me a raise! I expect free lunch! Unlimited vacation!

Well, all this has been important, but we now see a much bigger demographic challenge ahead: ... Read more»

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The Talent Experience Market Is Real: And HR Tech Vendors Are Scrambling

joshbersin — Mon, 03 Jun 2019 13:12:10 +0000

As I talked about in the article From Talent Management To Talent Experience, the market for corporate talent management software has changed.

Companies are no longer happy with end-to-end talent management systems designed for HR – we now need platforms that help employees (and contingents) manage their own talent experience at work.

While this ... Read more»

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The Power of Collaborative Learning: More Important Than Ever

joshbersin — Sun, 19 May 2019 18:47:35 +0000

In today’s skills-based economy, people want to learn faster than ever. More than $200 billion is now spent on various forms of workplace training and the volume of content is massive. There are tens of thousands of videos, courses, articles, and tools dedicated to helping people learn. And more and more of it is designed ... Read more»

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Agile in HR Has Arrived: And It’s Growing Fast

joshbersin — Tue, 14 May 2019 12:58:56 +0000

I just returned from Singapore where I had the opportunity to meet with many of Asia’s senior HR leaders. This is a geography where digital business has thrived, with companies like Grab (topping Uber) and DBS (the worlds #1 digital bank) setting the pace.

And as I reflect on many of our conversations, it became ... Read more»

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Introduction to People Analytics: Free Course Now Available

joshbersin — Sun, 12 May 2019 06:50:34 +0000

This one-hour course, developed in partnership with LinkedIn Learning, will teach you how to make People Analytics a huge success in your company.

How to get started with people analytics by Josh Bersin

You can find much more on People Analytics coming later this year in the Josh Bersin Academy.

Other articles on this ... Read more»

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People Analytics and AI in the Workplace: Four Dimensions of Trust

joshbersin — Sat, 04 May 2019 14:26:41 +0000

AI and People Analytics have taken off. As I’ve written about in the past, the workplace has become a highly instrumented place. Companies use surveys and feedback tools to get our opinions, new tools monitor emails and our network of communications (ONA), we capture data on travel, location, and mobility, and organizations now have ... Read more»

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Introducing The Josh Bersin Academy

joshbersin — Thu, 02 May 2019 13:33:27 +0000

The role of Human Resources is more important than ever. This year more than two-thirds of CEOs believe talent is their #1 business problem and a myriad of new issues have emerged. Organizations are dealing with automation and the need for new skills, a shift to agile and network-based organization models, the need to rethink ... Read more»

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From Talent Management To Talent Experience. Why The HR Tech Market Is In Disruption

joshbersin — Sun, 21 Apr 2019 20:43:13 +0000

Have you noticed how many interesting new HR software companies we have? There’s a reason. The craze for “integrated talent management systems” is ending, now replaced by a market for “talent experience” solutions.

In this article I’m going to discuss the history of “integrated talent management” and explain why it feels so dated. Then I ... Read more»

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Employee Engagement 3.0 – From Feedback to Action

joshbersin — Sun, 14 Apr 2019 21:27:54 +0000

The employee engagement and feedback tools market has been explosive. As I wrote about in Feedback is the Killer App, giving employees the ability to express their opinions has transformed the world of management. CEOs and business leaders everywhere are now evaluated by their ability to keep employees happy.

And there’s good reason for ... Read more»

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Corporate Citizenship Redefined: Trust, Inclusion, and Responsibility

joshbersin — Sun, 31 Mar 2019 22:14:08 +0000

We live in a strange time. 46% of citizens around the world believe the system is failing, fewer than 50% trust their government, and income inequality continues to grow. In California, where I live, almost 2/3 of citizens believe the technology industry is secretive and more than 60% believe these firms are draining local ... Read more»

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The Employee Experience: It’s Trickier (and more important) Than You Thought

joshbersin — Sun, 24 Mar 2019 17:24:55 +0000

I just finished a week of meetings discussing HR Technology and the Employee Experience and I want to give you some thoughts. This topic is enormously important, and it’s actually harder than it looks.

Why This Topic Has Become So Big

First, the phrase “Employee Experience” has become a giant vortex for everything in HR. ... Read more»

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Learning Experience Platform (LXP) Market Grows Up: Now Too Big To Ignore

joshbersin — Fri, 08 Mar 2019 21:19:41 +0000

The learning experience platform (LXP) market is growing up fast. Only a few years ago startup companies like Pathgather, Degreed, and EdCast pioneered the idea of a platform to make corporate learning content easy to find. These next-generation portals took off and now thousands of companies are looking to put their Learning Management System ... Read more»

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Microsoft Teams, Slack, Facebook Workplace Are Taking Over: And We Better Take Notice

joshbersin — Mon, 04 Mar 2019 01:56:55 +0000

Let’s face it, the paradigm of email is broken. Research shows that employees spend over 20% of their time on messages unrelated to their jobs, and in most companies, the email system has become real-time. The research I recently published shows that the highest performing employees respond to emails the fastest, which of ... Read more»

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The Employee Experience Platform: A New Category Arrives

joshbersin — Fri, 15 Feb 2019 19:46:28 +0000

One of the biggest trends in employment is finding ways to make work easier. In this hot job market employees are quitting their jobs in record numbers, and studies show that the voluntary turnover rate is now over 15%. (This means almost one in six people are leaving their jobs voluntarily to look for another ... Read more»

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EdCast Acquires Leapest. Changing The LXP Game with Content, Marketplace, and LMS Features

joshbersin — Mon, 11 Feb 2019 23:17:00 +0000

EdCast, one of the leading providers of Learning Experience Platforms, just announced the acquisition of Leapest, a fast-growing provider of learning marketplace content and technology with 1,600 enterprise customers and over 5,000 courses. This has the potential to change the game in the LXP market.

Learning Experience Platforms have become one of the hottest ... Read more»

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Culture Amp Acquires Zugata: Employee Feedback Market Gets Hotter

joshbersin — Wed, 30 Jan 2019 20:14:20 +0000

Today Culture Amp, one of the leading providers of employee engagement tools, announced the acquisition of Zugata, an innovative AI-based peer-to-peer development platform.

What does this really mean?

Well as I’ve written about in my latest research, there is a fast-growing reinvention of the HR software market taking place, largely driven by innovative ... Read more»

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VR Enters Corporate Learning With A Vengeance: And The Results Are Amazing

joshbersin — Sun, 27 Jan 2019 02:15:15 +0000

As an experienced technology and HR analyst, I’m always a little skeptical about new tools. In the case of Virtual Reality (VR), I played around with the cardboard VR from the New York Times, but never really thought it was ready for prime time.

Wow, was I wrong.

About a year ago I went ... Read more»

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Want To Prepare For Jobs Of The Future? Join The Hybrid Revolution.

joshbersin — Tue, 22 Jan 2019 23:39:42 +0000

We all know how automation, AI, and digital tools have changed our jobs. We spend more than a quarter of our time on e-mail, we have to juggle dozens of passwords, and we spend more than four hours a day on our phones. But how has all this technology impacted our jobs and ... Read more»

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Health Tech Meets HR Tech: Making Lives, Work, and Businesses Better

joshbersin — Sat, 19 Jan 2019 19:41:58 +0000

Today the annual spending on healthcare in the US has surpassed $3.5 Trillion and is growing at 5.5 percent per year. In fact, healthcare now represents 17% of our economy and amounts to over $10,200 per citizen per year. And we are heavily outspending our peers: comparable countries to the US allocate only 11% ... Read more»

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The Economy and Wages In 2019: What HR Can Do To Help

joshbersin — Mon, 31 Dec 2018 20:14:42 +0000

In all my years as an analyst and consultant in the world of HR, there’s one thing I’ve learned: the economy impacts workforce strategies more than almost anything else. And this year, in 2019, the economy is more important than ever. Let me give you some things to think about.

First, while the GDP is ... Read more»

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Guess Who’s Looking At The HR Tech Market? Microsoft.

joshbersin — Thu, 20 Dec 2018 01:48:09 +0000

Over the last few months, I’ve been spending time with Microsoft, and the company is doing some interesting things in the HR Tech space. In this article I’d like to give you some background, and share why I believe Microsoft is going to have a big impact on the market.

First point: Microsoft is on ... Read more»

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Corporate Learning in 2019: Three Things To Do

joshbersin — Sat, 15 Dec 2018 00:29:02 +0000

There’s a lot going on in the corporate learning market this year. Micro-learning, learning in the flow of work, virtual reality, and much more. And to add fuel to the fire, HR and business leaders tell me corporate learning is the most important thing on their mind these days. This video will give you ... Read more»

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The Alternative Workforce: It Isn’t So Alternative Any More

joshbersin — Mon, 10 Dec 2018 13:24:46 +0000

Over the last few years we’ve talked extensively about the alternative workforce; contract, contingent, gig, and crowd-sourced workers. Well, we now know that this workforce is bigger than you think.

First, only 42% of companies tell us they use primarily full-time employees. The others have a wide range of contractors, part-time employees, and gig ... Read more»

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Learning In The Flow Of Work: Arriving Now

joshbersin — Fri, 30 Nov 2018 14:39:37 +0000

Several months ago I started writing about Learning in The Flow Of Work, an idea based on many trends in the workforce today. (video details below.) Well, I want to give you an update: a lot of progress is happening.

On the technology side, almost every learning vendor is now adding tools to ... Read more»

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We Wasted Ten Years Talking About Performance Ratings. The Seven Things We’ve Learned.

joshbersin — Thu, 15 Nov 2018 23:54:57 +0000

I can’t tell you how many meetings I’ve had talking with companies about changing their performance management process. Going back to 2015 articles were written by people like Marcus Buckingham and Ashley Goodall (both personal friends), and many others about the need to change year-end ratings, implement regular feedback practices, and reduce the power of ... Read more»

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Why Did SAP Pay $8 Billion To Acquire Qualtrics?

joshbersin — Tue, 13 Nov 2018 23:51:59 +0000

This week was a big one in the world of enterprise software: SAP announced plans to acquire Qualtrics, a fast-growing scrappy provider of survey and feedback software, for $8 billion. And this was not a small deal: Qualtrics’ revenues as of Q3 were $372 Million, and the company is growing at 42% YTY. This ... Read more»

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New Research Shows “Heavy Learners” More Confident, Successful, and Happy at Work

joshbersin — Fri, 09 Nov 2018 20:04:58 +0000

I’ve been studying HR and L&D for almost 20 years now, and I constantly get the question “how do you compute the ROI of learning?”

I get tired of answering this question, so I often turn the question back and say “what do you think would happen if nobody in your company ever learned anything?” ... Read more»

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Learning In The Flow Of Work: What It’s All About

joshbersin — Sun, 04 Nov 2018 21:00:14 +0000

Here is a brand new video of my presentation on the topic, delivered at LinkedIn Talent Connect this Fall.... Read more»

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AI Comes To Recruiting: Will Interviews Go The Way Of The Dinosaur?

joshbersin — Fri, 02 Nov 2018 18:44:21 +0000

One of the most important things companies do is hire people, and it’s still a bit of a black art. Most companies look at candidates job history, they call references, they give them tests, and they bring them in for interviews. And despite all this effort, HR leaders tell me they still make mistakes as ... Read more»

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Well-Being Around The World: How HR Departments Are Jumping Into Action

joshbersin — Sat, 27 Oct 2018 14:30:54 +0000

I just finished six weeks of international travel so I’ve been spending a lot of time thinking about sleep, exercise, and diet. (Yes I’m taking good care of myself, but it does really take an effort.)

What I want to talk about is the well-being market, which is something that has come up in every ... Read more»

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Employee Engagement 3.0: Humu Launches Nudge Engine

joshbersin — Thu, 18 Oct 2018 10:06:21 +0000

On the heels of LinkedIn’s acquisition of Glint, which lights a bonfire under the engagement market, I want to talk about something entirely different: Humu. Humu is the first behavioral change company focused on building an AI-based “nudge engine.”

Let me start with a little context. The employee engagement market, which is over ... Read more»

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What Emails Reveal About Your Performance At Work

joshbersin — Fri, 12 Oct 2018 14:50:50 +0000

We all spend an inordinate amount of time at work communicating with others. And we each have our little tricks. Some of us respond so fast it’s like a real-time system; others wait and do it when they have time. Some need “nudges” to respond, while others respond on their own.

What does all this ... Read more»

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LinkedIn To Acquire Glint: Major Move in Employee Engagement Market

joshbersin — Mon, 08 Oct 2018 16:28:28 +0000

This week at the LinkedIn Talent Connect conference, LinkedIn announced a groundbreaking move: plans to acquire Glint, one of the market leaders in employee engagement solutions.

Glint, which is a company I’ve been talking with since its formation, provides one of the most scalable and AI-driven solutions for employee surveys and sensing, and the ... Read more»

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The Learning Experience Platform (LXP) Market Expands

joshbersin — Thu, 27 Sep 2018 17:37:25 +0000

Several years ago, as I saw the rapid growth of platforms like Degreed, EdCast, and Pathgather, I coined the phrase “Learning Experience Platforms,” and the name really stuck. Today this product category is quite real and rapidly expanding.

In fact, based on research I’ve just completed with more than 20 different vendors, the LXP ... Read more»

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ADP Unveils One Of The More Exciting HCM Systems I’ve Seen.. And More

joshbersin — Sun, 23 Sep 2018 00:33:37 +0000

Most of you probably think ADP is kind of an old payroll company, focused primarily on small businesses. Boy, are you wrong.

ADP, in fact, is the world’s first ever cloud-based HCM company (the ADP payroll is a cloud system), and the company is more innovative than ever.

I just attended ADP’s latest half-day analyst ... Read more»

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HR In The Flow Of Work: A New Paradigm Has Arrived

joshbersin — Wed, 12 Sep 2018 05:31:33 +0000

I’m at the US HR Technology Conference this week (over 9,000 attendees) and spending time with dozens of technology providers and HR leaders and I want to highlight the theme of my keynote on Thursday: HR in the Flow of Work.

I believe this concept, which I’ll explain in this article, defines the role ... Read more»

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Talent Management In Japan: A Different Perspective

joshbersin — Sat, 08 Sep 2018 20:14:49 +0000

This week I had the opportunity to spend a few days in Tokyo, speaking at the BizReach (a fast-growing recruitment platform in Japan) Future of Work Summit. As I met with a variety of CHROs and other business leaders, I walked away reminding myself that all talent strategies are local, and Japan, one of the ... Read more»

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Diversity and Inclusion Is A Business Strategy, Not An HR Program

joshbersin — Wed, 29 Aug 2018 00:57:55 +0000

Corporate diversity and inclusion is a very hot topic. It comes up in almost every client I visit. Why? With the #metoo movement, #blacklivesmatter, and a continuous political discussion about income inequality and fairness, companies want to step up.

And there’s plenty of pressure. We have strict regulations prohibiting discrimination in recruitment, state laws mandating ... Read more»

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HR Technology For 2019: HR In The Flow of Work

joshbersin — Sat, 25 Aug 2018 18:44:09 +0000

The HR technology marketplace is fascinating. With more than 12 million companies in the US alone (employing more than 160 million people), the payroll market alone is over $1.7 trillion in spending. Expanded around the world, these numbers are approximately four times higher, and in emerging countries like China and India the HR needs are ... Read more»

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The Ethics of Artificial Intelligence: It’s Trickier Than You Think

joshbersin — Sat, 18 Aug 2018 23:29:07 +0000

Recently I had the opportunity to join the O’Reilly Foo Camp, where around 150 leading technologists, academics, economists, and business innovators come to talk about the future of technology. It was an inspiring and energizing few days, and one where almost every session seem to revolve around the ethics, responsibility, and potentially dangerous role ... Read more»

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Career Sleepwalking Can Be Bad For Your Health. What Should You Do?

joshbersin — Thu, 16 Aug 2018 18:45:52 +0000

This week LinkedIn released a fascinating study that shows how many of us tend to “sleepwalk” through our careers. As the research shows, almost one in four Americans are drifting along in their career, not sure what to do next. And this is happening while almost half of Millennials now want to find a new ... Read more»

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HR in India: A Fast-Growing Market Focused On People Development and Culture

joshbersin — Tue, 07 Aug 2018 13:50:13 +0000

India is an amazing country. I just spent a week there meeting with clients and talking at the PeopleMatters HR Tech 18 conference and came home excited and invigorated.

In this article let me briefly give you some things to think about.

1/ India is the Fastest Growing Economy in the World. So Talent ... Read more»

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How LinkedIn Became A Powerhouse in Corporate Learning: And What Could Be Next

joshbersin — Thu, 02 Aug 2018 02:28:56 +0000

Since the acquisition of Lynda.com in 2015, LinkedIn has become a tidal wave in corporate learning. It feels like they’re going everywhere, and you don’t want to get in the way.

If you go back only a few years (June of 2016 when LinkedIn was acquired by Microsoft), LinkedIn was primarily a professional ... Read more»

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An Entirely New World of HR Technology: HR In The Flow of Work

joshbersin — Sun, 29 Jul 2018 19:04:16 +0000

This week I have the opportunity to speak at the PeopleMatters TechHR 2018 Conference in Delhi, and I’m going to introduce a topic I’ll be speaking about at other conferences this fall: an entirely new world of HR technology taking place before our eyes…. one focused on HR In The Flow of Work™.

As ... Read more»

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YouEarnedIt Acquires HighGround: Performance Management Market Heats Up

joshbersin — Fri, 27 Jul 2018 20:40:13 +0000

As I described in an article a few weeks ago, innovation in performance management reigns. The annual appraisal is going the way of the dinosaur and almost every company I talk with is focusing on continuous conversations, agile and transparent goals, and new culture-based models for coaching, career development, and skills improvement. The big ... Read more»

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Ultimate, Workday, and Slack Acquisitions Focus On Productivity And Employee Experience

joshbersin — Sat, 21 Jul 2018 16:55:01 +0000

It’s hard to keep up with all the AI acquisitions taking place these days, as over $10.8 billion was invested in AI startups in 2017 alone. Everywhere I look I find software companies developing tools that are smarter, more predictive, and intelligent.

In the last few weeks there have been three important deals I ... Read more»

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Who Is Really The Best Employer? Making Sense Of ‘Best Place To Work’ Lists

joshbersin — Sat, 14 Jul 2018 00:44:33 +0000

There’s nothing that excites a CEO or CHRO more than being listed on a “Best Place to Work” list. These lists, which are being published by more companies every year, seem to have something for everyone. This week I noticed that Facebook was the #1 rated company by Indeed, Salesforce was the #1 company ... Read more»

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EdCast Expands The LXP Market With Focus On Global Upskilling

joshbersin — Tue, 10 Jul 2018 20:48:19 +0000

As I’ve described in several articles over the last few weeks, the Learning Experience Platform (LXP) market is growing rapidly. This market is now over $200M in size, growing at over 100% per year, and vendors like Degreed, EdCast, Fuse, CornerstoneOnDemand, SkillSoft, Valamis, and others are jumping in.

In this article I’d like ... Read more»

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The Ugly Side To Today’s Low Unemployment Rate

joshbersin — Tue, 03 Jul 2018 19:56:28 +0000

This economic cycle is really setting records. We’ve had almost ten years of US economic growth, the unemployment rate is at a 30 year low (it is expected to go lower), and every few days I hear someone in the administration bragging about how well the economy is performing.

I’ve lived through five major economic ... Read more»

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Continuous Performance Management: Innovation Reigns

joshbersin — Sun, 01 Jul 2018 20:02:15 +0000

One of the most fundamental and difficult parts of management (and HR) is how we do performance management. As I’ve written about for years, this is a highly strategic process in companies and it has gone through a huge transformation. What used to be an annual year-end appraisal has now become a whole plethora of ... Read more»

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My Day at Tesla: What I Learned

joshbersin — Fri, 29 Jun 2018 22:35:01 +0000

It isn’t every day that an industry analyst gets to go behind the scenes of an iconic and controversial company, but this week I had that chance. Invited by the HR and corporate learning team, I spent a day at Tesla. I went for the plant tour, wandered around the corporate offices, and spent a ... Read more»

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AI in HR: A Real Killer App

joshbersin — Sat, 16 Jun 2018 15:15:46 +0000

Hype and expectations for AI are now sky high. We will soon be talking to our computers; drones will deliver our groceries; our cars will drive themselves; and most white collar workers will be monitoring machines. Is all this true and will this really happen?

As an industry analyst and engineer who has followed technology ... Read more»

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The Learning Experience Market Explodes: Degreed Acquires Pathgather, Taking an Early Lead

joshbersin — Fri, 15 Jun 2018 17:04:07 +0000

Today Degreed, one of the pioneering vendors of Learning Experience Platforms (LXP), announced plans to acquire Pathgather, another innovator in this space. This acquisition gives Degreed clear market share leadership in this fast-growing new market, putting pressure on challengers like EdCast, CornerstoneOnDemand, Skillsoft, LinkedIn and others to move faster as ... Read more»

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CornerstoneOnDemand: Momentum Rising

joshbersin — Sat, 09 Jun 2018 19:47:07 +0000

CornerstoneOnDemand is one of the most successful cloud vendors in the market for integrated talent and learning management software. The company was founded in 1999 and over the last 20 years has steadily built a global business providing end-to-end HR software to meet the needs of large and mid-sized companies.

The company competes with a ... Read more»

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A New Paradigm For Corporate Training: Learning In The Flow of Work

joshbersin — Sun, 03 Jun 2018 18:02:26 +0000

The corporate training market is over $200 billion around the world[1] and it’s going through a revolution. While we often think of training as programs or courses, a new paradigm has arrived, one I call “Learning in the Flow of Work.” Let me explain.

How Corporate Training Evolved: From Classroom to PC to e-Learning ... Read more»

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There Is Now A Job For Everyone Who Wants One: What Does This Mean?

joshbersin — Sun, 13 May 2018 23:44:42 +0000

Last week the Bureau of Labor Statistics announced that there are now as many job openings as their are unemployed Americans (6.6 million). In many ways this is an amazing feat, one which would seem to be very good news for all of us.

While most of us see this as good news, we know ... Read more»

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Unemployment Rate Drops To 3.9% – Hottest War For Talent We’ve Seen in 50 Years

joshbersin — Fri, 04 May 2018 13:22:47 +0000

Today the US unemployment rate dropped to 3.9%. I cannot overstate how important this is as we consider recruitment, training, and HR strategies. The work we do in recruiting, employment brand, culture, engagement, rewards, and well-being is going to be even more critical in this new “war for talent.” (Mean “time to hire” according to ... Read more»

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How Has HR Changed In The Last 10 Years? My Interview with Jack Altman from Lattice.

joshbersin — Wed, 11 Apr 2018 16:45:03 +0000

The Rise of the Social Enterprise: A New Paradigm for Business

joshbersin — Tue, 03 Apr 2018 13:56:20 +0000

After a year of research and another enormous survey of business and HR leaders around the world, we just released the Deloitte Human Capital Trends 2018, entitled “The Rise of the Social Enterprise.”

What we found, after detailed analysis of the data and many interviews with business leaders, is that business today is entering ... Read more»

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Becoming Irresistible Part 3: A Positive Work Environment

joshbersin — Sat, 31 Mar 2018 13:13:57 +0000

(This is part 3 in our series, creating the Simply Irresistible Organization, click here for part 1 or part 2)

As our Simply Irresistible Organization™ model shows (see below), there are five essential elements of employee engagement success: meaningful work, supportive management, positive work environment, growth opportunity, and trust in leadership. In this article ... Read more»

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HR’s Essential Role in The New World of Work

joshbersin — Mon, 26 Feb 2018 16:37:26 +0000

The new world of work can be complex, difficult, and unproductive. In this video I discuss HR’s Essential Role in the New World of Work, presented at the HRD Summit in the UK in early 2018.

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Agile Organization Models Are Going Mainstream

joshbersin — Thu, 18 Jan 2018 21:29:30 +0000

As I describe in the article “Agile Organization Models Are Going Mainstream,” we are now seeing an accelerating shift in organizational structure toward what we call a “network of teams.” We wrote about this in the 2016 and 2017 Deloitte Human Capital Trends and over the last few years I’ve been meeting with ... Read more»

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People Analytics: Here With A Vengeance

joshbersin — Tue, 19 Dec 2017 17:55:27 +0000

I’ve been studying People Analytics for almost 20 years now and this world has really changed. In this article I’d like to give you some insights on the explosive growth, and explain some of the new research we just published.

1. People Analytics has grown up – it is now an established discipline in business.... Read more»

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Becoming Simply Irresistible Part 2: Supportive Management

joshbersin — Sat, 02 Dec 2017 20:31:47 +0000

As our Simply Irresistible model shows below, there are five essential elements of employee success: meaningful work, supportive management, a humane work environment, growth opportunities, and trust in leadership. In this article (the second of five, you can read the first here), I’ll discuss the issue of management.

Fig 1: Bersin by Deloitte ... Read more»

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Becoming Irresistible Part 1: Meaningful Work

joshbersin — Mon, 13 Nov 2017 14:21:24 +0000

In our Simply Irresistible model for the employee experience (aka employee engagement), we describe five core drivers of employee success: meaningful work, supportive management, fantastic environment, growth opportunity, and trust in leadership. In this article (the first of five in a series) I’ll talk about the first, “meaningful work.”

Source: BersinTM, Deloitte Consulting LLP

While ... Read more»

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HR Technology in 2018: Ten Disruptions Ahead

joshbersin — Fri, 03 Nov 2017 14:52:56 +0000

I’ve been an analyst following the HR Tech market for almost 20 years now, and this year things are changing faster than ever. In the report we just published, “HR Technology Disruptions for 2018,” I describe the details. In this article I’ll summarize the ten big changes going on.

1) A Massive shift ... Read more»

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The New Disrupted World of Work: Seven Practices For High-Impact HR

joshbersin — Mon, 09 Oct 2017 15:05:40 +0000

The world of work has been disrupted in ways I’ve never seen. We’re working many more hours (we’ve lost an entire week of vacation time since 2000), we feel overwhelmed (40% of US workers believe their work is “highly stressful”), and more and more people are taking on gig-work and alternative ... Read more»

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Video: My Discussion with Greg Pryor from Workday about Careers and Learning

joshbersin — Sun, 24 Sep 2017 16:16:05 +0000

People Analytics Grows Up: Healthy New Focus On Productivity

joshbersin — Mon, 18 Sep 2017 12:03:30 +0000

Over the last decade, HR departments and businesses have become better at collecting data about people. We used to know employees’ ages, demographics, salary histories, performance ratings and training histories. We now can know where they are and where they’ve been, their e-mail and social communication patterns, their travel and hourly work schedules, and even ... Read more»

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A New World of Corporate Learning Arrives: And It Looks Like TV

joshbersin — Sat, 10 Jun 2017 01:24:55 +0000

Over the last several years the corporate learning marketplace has been under stress. Video-based learning programs, free courses, MOOCs, and hundreds of high fidelity technical and professional programs have arrived, but corporations have struggled to deal with it effectively. As I describe in the article “Digital Learning: Ten Things We Have Learned,” the ... Read more»

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Google for Jobs: Disrupting The $200 Billion Recruiting Market?

joshbersin — Fri, 26 May 2017 13:41:46 +0000

Have you ever looked for a job? Of course you have. It’s a daunting process, and one which Google hopes to make easier than ever.

The Bureau of Labor Statistics show that 20-24% of Americans change jobs every year (ADP global research says it’s 27%), which means more than 41 million people are searching for ... Read more»

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Google for Jobs: Disrupting The Recruiting Market?

joshbersin — Thu, 25 May 2017 16:28:18 +0000

One of the most challenging problems in business is matching the right person to the right job, and this goes on all the time.

The Bureau of Labor Statistics show that 20-24% of Americans change jobs every year (ADP global research says it’s 27%), which means more than 41 million people are searching for jobs ... Read more»

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SuccessFactors: Growth And Innovation Continues

joshbersin — Mon, 15 May 2017 16:40:48 +0000

Harvard Business Review research shows that 70-90% of corporate acquisitions fail [1], often driven by an unclear strategy, lack of culture alignment, or poor execution on business integration. When SAP announced the acquisition of SuccessFactors in December of 2011, one could have expected a similarly disappointing result.

Well, over the last five and a half ... Read more»

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The Disruption of Digital Learning: Ten Things We Have Learned

joshbersin — Mon, 27 Mar 2017 21:52:05 +0000

Over the last few months I’ve had a series of meetings with Chief Learning Officers, talent management leaders, and vendors of next generation learning tools. My goal has been simple: try to make sense of the new corporate learning landscape, which for want of a better word, we can now call “Digital Learning.” In this ... Read more»

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AI, Robotics, and Cognitive Computing Are Changing Business Faster Than You Thought

joshbersin — Wed, 08 Mar 2017 21:15:04 +0000

The digital world of work is here, and organizations are struggling to adapt. JPMorgan Chase & Co now uses software to perform the mind-numbing job of interpreting commercial loans, reducing 360,000 hours of lawyer time each year. AI software can now identify leukemia in photos and X-rays, learning faster than technicians. Amazon.com reduced new ... Read more»

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Citizenship On The Rise: What This Means To Business and HR

joshbersin — Fri, 10 Feb 2017 17:35:02 +0000

New research (The Deloitte Millennial Survey) shows that global citizenship is on the rise, and this trend is directly impacting business leaders and HR practices around the world.

Here are the findings: Millennials tend to see a threatening and unfair world, and they want to take an active role to help. Among 8,000 Millennials surveyed ... Read more»

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A New Wave of HR Technology Consolidation Begins

joshbersin — Mon, 30 Jan 2017 21:38:38 +0000

As I describe in the article “The HR Software Market Reinvents Itself,” we have entered a new world in the $14 billion market for HR software and tools. While many large organizations have made the shift from licensed software to cloud-based HR systems (fueling growth by Oracle, SAP, Workday, ADP, Infor, Cornerstone and ... Read more»

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Why We Must Be So Careful About Where We Spend Our Time

joshbersin — Thu, 17 Nov 2016 14:28:26 +0000

Why we must be so careful about where we spend our time…

“As William James observed, we must reflect that, when we reach the end of our days, our life experience will equal what we have paid attention to, whether by choice or default. We are at risk, without quite fully realizing it, of living

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Future of Work: The People Imperative, Keynote from Singularity University Global Summit

joshbersin — Fri, 04 Nov 2016 14:45:19 +0000

This keynote highlights “The Future of Work” and explains why this is a topic about people and organizations, not machines. Would love your comments.... Read more»

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HR Technology in 2017: Disruption Ahead

joshbersin — Tue, 04 Oct 2016 19:19:42 +0000

This week we publish our HR Technology Disruptions for 2017, and I expect to see some radical changes in the year ahead. Let me summarize the highlights here, and I encourage you to read the 50 page report that details our thinking.

First, tools for engagement, pulse surveys, feedback management, and culture assessment will ... Read more»

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Workday Launches Learning: Brings Video to the Enterprise

joshbersin — Tue, 27 Sep 2016 15:06:41 +0000

The Learning Management Systems (LMS) marketplace is over $3 billion in size, and includes hundreds of platforms to help companies manage all aspects of their employee training. The problem is that most of these tools were designed in the early 2000’s when the phrase online learning meant “e-learning,” virtual classroom, and classroom education. Our research ... Read more»

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The Future of Work: It’s Already Here… And Not As Scary As You Think

joshbersin — Wed, 21 Sep 2016 00:38:57 +0000

I recently had the opportunity to speak at the Singularity University Summit in San Francisco on The Future of Work. After months of research on the topic, reading dozens of books and articles on AI, robotics, and economics, I came to a simple conclusion: the future of work is already here. And we all ... Read more»

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The New Digital World of Work – How it is Changing HR (In India)

joshbersin — Thu, 04 Aug 2016 11:55:17 +0000

I just finished an amazing week in India, including a speech at a major HR Technology conference in Delhi.

As many of you may know, India is now the second largest internet market and the HR community in this country is terrific. I have never met so many passionate, intelligent, focused HR professionals in one ... Read more»

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Data Proves that Culture, Values, and Career are Biggest Drivers of Employment Brand

joshbersin — Mon, 25 Jul 2016 23:26:25 +0000

We just completed a detailed analysis of Glassdoor data among more than 6,000 companies and 2.2 million employees and I wanted to share a few important findings. If you consider “Would you recommend your company as a place to work?” as a NetPromoter question from all these employees, by far the biggest work factor related ... Read more»

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The HR Software Market Reinvents Itself

joshbersin — Tue, 19 Jul 2016 13:28:32 +0000

The $14+ billion marketplace[1] for HR software and platforms is reinventing itself. Fueled by mobile apps, analytics, video, and a focus on team-centric management, we are seeing a disruptive change in the HR software industry. This is a shift investors, buyers, and HR professionals should watch out for.

The story is simple and has ... Read more»

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People Analytics Market Growth: Ten Things You Need to Know

joshbersin — Fri, 01 Jul 2016 06:44:51 +0000

I’ve been studying the use of analytics in HR and L&D for almost 20 years, and it has been a fun but frustrating space. While many have believed in data as a critical part of HR and L&D, most of the conferences I attended were filled with analysts, statisticians, and passionate professionals who struggled for ... Read more»

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The Art of Doing Less

joshbersin — Mon, 06 Jun 2016 23:48:36 +0000

“You can’t manufacture time.”

I recently had a half day meeting with several of the leading HR leaders in Silicon Valley and after many hours of discussion about the future of work, corporate culture, and the role of new HR technologies, the biggest conclusion of all was “we have to do less.”

“The most important ... Read more»

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Making the Matrix Work

joshbersin — Tue, 24 May 2016 13:55:46 +0000

Over the last year we’ve been doing a lot of research on organizational design. Our newest research shows that 92% of companies are trying to redesign their teams to increase speed and agility, but only 14% seem to know how. Our conclusion, after many months of work, is that companies have to move away from ... Read more»

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Different by Design: The Fabric of the New Organization

joshbersin — Thu, 28 Apr 2016 23:03:54 +0000

We just finished our 9th annual research conference, IMPACT 2016, and I was once again inspired by the innovation, passion, and sharing among the 600 or so people who joined us. This year’s conference was entitled “Different by Design: The New Organization,” and we focused for three days on the many ways we are ... Read more»

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The Learning Curve is the Earning Curve

joshbersin — Tue, 19 Apr 2016 03:12:57 +0000

For many years I’ve been travelling around the world giving speeches and discussions on the future of corporate learning. One of the points I point out is the fact that today learning is part of economic survival for most of us. If we don’t stay current, up to date, and continuously re-skilled in our professions ... Read more»

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Email My Friend, You Have Led Me Astray

joshbersin — Mon, 18 Apr 2016 00:44:25 +0000

(I dont typically blog about topics like this, but I feel guilty that I”m not responding to emails fast enough so I wanted to get this off my chest.)

We still don’t seem to have figured out what to do about the broken email paradigm in business. I now work for a large company (over ... Read more»

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Reinventing The Career: What Should Organizations Do?

joshbersin — Sun, 03 Apr 2016 00:28:12 +0000

One of the most disruptive changes we’ve seen in business over the last decade is the end of the traditional “career.”

People used to join companies for life: we would look for a great company when we got out of school, join the new-hire development program, pay our dues working up the ranks, and look ... Read more»

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The New Organization: Different by Design

joshbersin — Sat, 05 Mar 2016 14:27:13 +0000

We just launched one of the world’s largest studies of people challenges in business, Deloitte Human Capital Trends 2016, and the results were striking. Among the 7,000+ companies who responded (in over 130 countries), the #1 issue on leaders minds is “how to redesign our organizational structure” to meet the demands of ... Read more»

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The Bold New World of Talent: Predictions for 2016

joshbersin — Mon, 25 Jan 2016 21:50:30 +0000

2016 will bring dramatic changes in the world of Human Resources, Learning, Talent Management, and HR technology. Our latest report, Bersin by Deloitte Predictions for 2016, discusses ten predictions for the year ahead. In this article I will highlight the findings and encourage you to read the study and give us your thoughts.

As ... Read more»

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The Use of MOOCs and Online Education is Exploding: Here’s Why

joshbersin — Wed, 30 Dec 2015 02:20:47 +0000

The folks at Class Central just released their data on the growth of online courses (MOOCs) in 2015 and the data is amazing. More than 35 million people enrolled in online courses this year, doubling the enrollments from 2014. (That’s equal to one out of five working professionals in the US!)

Today there are more ... Read more»

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Why Diversity and Inclusion Has Become a Business Priority

joshbersin — Mon, 07 Dec 2015 20:36:28 +0000

With all the press we read about diversity, inclusion, women in leadership, and the need to be open minded about religious and cultural differences, one might ask “is this the year of diversity in business?”

I believe the answer is yes: this topic has been raised in the public eye and research now ... Read more»

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Purpose at Work: It Comes from Within

joshbersin — Sun, 15 Nov 2015 05:45:03 +0000

Over the last few years a lot has been written about making jobs “purposeful.”

Reid Hoffman just posted an article about the importance of purpose, and described how LinkedIn creates purpose. Earlier this year the New York Times described how Mark Bertolini, the CEO of Aetna, has applied purpose to their workforce. And my own ... Read more»

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HR Technology for 2016: Ten Disruptions on the Horizon

joshbersin — Thu, 22 Oct 2015 16:48:53 +0000

It’s HR Technology season, and once again vendors are introducing amazing and disruptive new technologies in all areas of HR. I developed our “Ten Big Disruptions” report again this year, which I encourage you to read.

At a high level, let me summarize what’s going on – and as always we encourage you ... Read more»

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Workday Introduces Learning: A Fresh Approach To The LMS Market

joshbersin — Sat, 03 Oct 2015 17:02:02 +0000

A shoe just dropped in the talent management marketplace. Workday introduced Workday Learning, the company’s new solution for learning management (LMS), career development, video content sharing, and video management. (Workday Learning is scheduled to be generally available in second half of 2016, with early availability starting this year.)

This is a significant announcement for several ... Read more»

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A New Market is Born: Employee Engagement, Feedback, and Culture Apps

joshbersin — Sat, 19 Sep 2015 17:46:28 +0000

As the economy grows and the job market gets hotter, employee engagement and retention has become a top priority. As I discuss in Why Culture the Hottest Topic in Business Today, CEOs are bending over backwards to make their company a “great place to work.” Free food, unlimited vacation, yoga classes, and lavish educational ... Read more»

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Feedback is the Killer App

joshbersin — Fri, 28 Aug 2015 16:14:51 +0000

All over the world companies are trying to find new ways to change their performance management practices to improve employee engagement, performance, and development.

Many are eliminating performance ratings, forcing managers to check-in with employees regularly, and rethinking their compensation strategies. Some are doing pulse surveys, revamping their engagement models, and opening up their internal ... Read more»

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Oracle Gains Momentum in the HR Software Market – A Story of Patience and Focus

joshbersin — Sun, 21 Jun 2015 09:09:52 +0000

For more than 35 years Oracle has been a player in the software market. Founded in 1977 as a database and technology company, Oracle is now one of the largest players in all areas of business software.

I recently spent a day with Oracle’s HR software product team and this article details Oracle’s history and ... Read more»

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The Simplification of Work: What is HR’s Role?

joshbersin — Wed, 10 Jun 2015 13:35:19 +0000

In our research during the Human Capital trends 2015 project, we found that while more than 2/3 of the companies we talked with are dealing with “the overwhelmed employee,” a similar number told us that their work environment had become “highly complex” or “complex.” When we asked companies what they were doing about this, we ... Read more»

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The Disruptions and Future of Corporate Learning, Firing Line video with Bill Kutik

joshbersin — Wed, 03 Jun 2015 14:51:48 +0000

Bill Kutik and I sat down and discussed disruptions in corporate learning – why learning technology, video, and advanced learning strategies are becoming one of the hottest topics in business, HR, and venture capital.... Read more»

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CornerstoneOnDemand Introduces New Analytics and Platform Offerings

joshbersin — Mon, 18 May 2015 19:07:28 +0000

In early May I attended the CornerstoneOnDemand (CSOD) customer conference and this year the company introduced several important new offerings.

As an introduction, CornerstoneOnDemand is one of the few independent, publicly traded talent management software companies in the marketplace. The company competes with dozens of other talent software companies (Saba, Skillsoft, iCims, PeopleFluent, JobVite, Halogen ... Read more»

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Is IT a profession in Crisis? Why IT professionals feel left out.

joshbersin — Sat, 09 May 2015 20:19:55 +0000

The world of Information Technology has changed dramatically in the last 20 years. Decades ago, Information Technology (IT) was considered a creative and strategic profession. These individuals developed applications, integrated systems, architected data structures, and were responsible for many of the most strategic technologies in business.

Today, however, IT is far less sexy, and one ... Read more»

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The Four Keys to Bold HR: Lessons for the Year Ahead

joshbersin — Mon, 04 May 2015 23:13:53 +0000

We just finished our 8th annual IMPACT research conference in Florida, and our theme was Bold HR – pushing the envelope on talent and HR practices, reinventing what we do, and starting with a fresh sheet of paper.

Let me start by saying that theme turned out to be perfect. We had more than 500 ... Read more»

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Bold HR: A Theme Which is Here to Stay

joshbersin — Sun, 26 Apr 2015 14:32:46 +0000

This week we are hosting our annual IMPACT conference, our 8th year. While I don’t want to give away the secrets of my keynote, the theme is what we call Bold HR: giving HR the freedom and confidence to reinvent, innovate, and push the envelope.

As we will be discussing at the conference, the ... Read more»

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Why great HR professionals are like Master Carpenters

joshbersin — Thu, 16 Apr 2015 12:00:57 +0000

One of the most interesting and challenging issues for organizations around the world is “how to build a world-class HR team?” Of course the subtext is “how to build world-class HR skills?”

This problem can be particularly daunting because HR professionals are asked to do many things (from compliance to strategic planning), they are expected ... Read more»

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Update on Saba: Turnaround In The Making?

joshbersin — Mon, 13 Apr 2015 23:52:08 +0000

Last month Saba, a pioneer in the market for enterprise learning and talent management systems, held its annual customer conference (more than 700 learning and HR professionals attended). I had a chance to meet with the management team, talk with many customers and employees, and talk with Saba’s new owners (Vector Capital).

My conclusion, ... Read more»

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Research Shows that Retention and Engagement Now Top Challenges Around The World

joshbersin — Tue, 10 Mar 2015 13:54:11 +0000

We just published the major study Deloitte Global Human Capital Trends 2015, and the results are striking.

Today, driven by shifts in both work ethos and the transparency of the job market, employee retention and engagement are now the #1 problems companies face. (3,200 respondents from over 100 countries)

This is the third year ... Read more»

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The “Self-Developing Organization”

joshbersin — Mon, 02 Mar 2015 13:50:19 +0000

I had a meeting with a client last week and we were talking about their learning strategy, content infrastructure, and the need to build an overall end-to-end culture of development. During the conversation I mentioned the phrase “a self-developing organization.” And the phrase seems to have stuck.

Think about the challenges we have in ... Read more»

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Why People Management is Replacing Talent Management

joshbersin — Sun, 25 Jan 2015 15:28:25 +0000

The Epic Shift: Away from “Talent” and now focus on “People.” Talent scarcity is still a problem, but engagement, empowerment, and environment are now the real issues companies face.

For the last ten years businesses and human resources departments have been heavily focused on building talent management strategies. Originally conceived as programs to help manage ... Read more»

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Spending on Human Resources is Up and Why It Really Matters This Year

joshbersin — Fri, 16 Jan 2015 16:01:24 +0000

New research released this week (The Bersin by Deloitte 2015 HR Factbook) shows a 4% year-to-year increase in HR spending in the US in 2014, a significant increase in this $400+ billion marketplace. Between 5-8% of this is spent on tools and technology, approximately half is spent on HR salaries, and the rest is ... Read more»

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Talent Strategies for 2015: Enormous Change Ahead

joshbersin — Tue, 06 Jan 2015 13:02:14 +0000

This year our Predictions for 2015 has some hard-hitting new ideas to consider – in this article I will give you some highlights, and you can download the report here.

Top Line: Enormous Changes are Ahead

2015 is going to be a big year in the world of corporate talent. The economy has improved ... Read more»

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Is Corporate Talent Management Dead? If So, What’s Next?

joshbersin — Tue, 30 Dec 2014 16:52:33 +0000

The Epic Shift: Away from “Talent” and now focus on “People.” Talent scarcity is still a problem, but engagement, empowerment, and environment are now the real issues companies face.

For the last ten years businesses and human resources departments have been heavily focused on building talent management strategies. Originally conceived as programs to help manage ... Read more»

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Leadership and Talent Challenges in Asia. It’s Different.

joshbersin — Mon, 24 Nov 2014 20:27:41 +0000

I recently completed a tour of Asia (Singapore, Hong Kong, Tokyo) and met with dozens of Human Resources and business leaders. It was a fascinating trip and I want to share a few thoughts.

1. Leadership Gaps Abound, and yes, Asian Leaders Behave Differently.

It’s easy to generalize about Asia (economies are growing rapidly, nationalities ... Read more»

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The Talent Analytics Market Heats Up With New Cloud Offerings

joshbersin — Sat, 08 Nov 2014 22:18:39 +0000

Workday Introduces Predictive Analytics: Workday Insights Applications

The market for corporate talent analytics has gotten red hot in the last two years. Almost every major organization we talk with wants to build a “data-driven HR” program to help understand who to hire, identify the factors that drive retention, analyze employee engagement, and apply data to ... Read more»

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The Top 10 Disruptions In HR Technology: Ignore Them At Your Peril

joshbersin — Mon, 03 Nov 2014 05:23:30 +0000

The HR technology landscape, which is now more than a $15 billion market in software, is exploding with growth and innovation. We are tracking more than 100 new startups in social and referral recruiting, talent analytics, assessment science, online learning, and mid-market core HR systems. New tools to help manage employee communications, engagement, recognition, and ... Read more»

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Yes, It’s Perfectly Ok Not To Be A Manager

joshbersin — Tue, 23 Sep 2014 13:01:36 +0000

A very interesting Careerbuilder survey just found that the majority of employees do not want to be managers. This research, which surveyed over 3,600 employees, found that only 40% of men and 29% of women aspire to a leadership role (34% overall).

When asked why these people did not aspire to leadership, the #1 ... Read more»

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Update on SuccessFactors, Achievers, and Glassdoor

joshbersin — Sat, 13 Sep 2014 00:48:52 +0000

This week I attended three client conferences – SuccessFactors Successconnect, the Achievers Customer Experience, and the Glassdoor Employment Brand Summit. All three of these companies are introducing amazingly powerful new offerings, so in this article I’ll highlight some of them – with full knowledge that a barrage of announcements will becoming at ... Read more»

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Putting the “Strategic” into Strategic HR (and Management)

joshbersin — Fri, 05 Sep 2014 12:31:10 +0000

One of the buzzwords we often use in the talent world is “strategic HR.” Given all the administrivia which HR people do, is it really possible for HR to be “strategic?” If so, what does this mean and what does “strategic HR” look like?

What Does It Mean to Be Strategic

Let’s take a minute ... Read more»

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The Red Hot Market for Learning Management Systems

joshbersin — Thu, 28 Aug 2014 12:28:48 +0000

We just released our newest research on the corporate Learning Management Systems market and the numbers are astounding. The market is well over $2.5 billion and grew by over 21% this year.

These are big numbers, especially since the market grew by only 13% the prior year. Why all the growth? There are four big ... Read more»

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Video Predictions for HR in the Coming Year: #1-5

joshbersin — Sat, 16 Aug 2014 15:49:37 +0000

These predictions were recorded in the summer of 2014 and discuss our top 10 predictions for HR, talent, and learning in the coming year. For more details please download our 2014 Predictions Report. Thanks to SuccessFactors for producing these videos.

Prediction 1: Global Skills Gaps and Talent Networks Will Reshape HR

Prediction 2: ... Read more»

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Simplify: The Decluttering of Human Resources

joshbersin — Sat, 09 Aug 2014 04:58:19 +0000

I recently read a wonderful article in The Economist entitled Decluttering the Company and it reminded me of the tremendously important job we have to simplify business at all levels.

Well we in HR and L&D have something to learn here. In this article I’d like to talk about simplification: what we might want ... Read more»

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The Alliance: A Manifesto For 21st Century Talent Management

joshbersin — Thu, 07 Aug 2014 20:51:20 +0000

I probably read more than one hundred human resources, leadership, and business books a year (e-readers are amazing) and I rarely have time to review them. Most are great books in many ways. (I”m preparing my reading list, stay tuned.)

In this article, however, I’d like to discuss an important new book which is well ... Read more»

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Why We Hate HR: It’s Often A Problem of Professional Development

joshbersin — Sun, 03 Aug 2014 20:30:38 +0000

Over the years I’ve read article after article about what’s wrong with Human Resources.

The most famous was “Why I Hate HR” published in 2005 in Fast Company, followed by many blogs on the topic and a recent article by Ram Charan in Harvard Business Review and a Wall Street Journal story about ... Read more»

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How Do You Attract, Engage, and Manage a Technical Team?

joshbersin — Wed, 30 Jul 2014 23:41:58 +0000

I just completed a fascinating radio interview with two IT leaders discussing how to retain and manage a highly technical workforce.

How do you, as a leader, develop a highly engaged technical team? We all have technical teams, whether they are engineers, scientists, researchers, designers, artists, writers, or even customer service agents.

Well these folks ... Read more»

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The Talent Management Software Market Grows and Evolves

joshbersin — Thu, 24 Jul 2014 00:31:43 +0000

The market for corporate talent management software continues to surge. CornerstoneOnDemand just announced 39% YTY growth in revenues, and our discussions with Saba, SumTotal Systems, SAP, Oracle, ADP, Jobvite, and others show growth rates all in the double digits..

Our latest research shows that this market grew by 17% last year and is now over ... Read more»

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The Year of the Employee: Human Resources, Leadership and HR Technology Predictions for 2014

joshbersin — Wed, 01 Jan 2014 15:54:44 +0000

In 2014 the world of Talent, Leadership and HR will undergo dramatic change. (Download our 66 page Predictions Report here.)

The economy will accelerate its growth. Global growth will create a new level of competition for people. People will look to change jobs and seek better opportunities. HR organizations will shift their focus ... Read more»

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High-Impact Talent Acquisition: European Edition

joshbersin — Sun, 07 Jul 2013 22:18:16 +0000

I just finished two weeks in Europe and attended the iRecruit Conference in Amsterdam. In addition to talking with many talent acquisition leaders and vendors, we previewed the findings of our upcoming High-Impact Talent Acquisition research which I will highlight below.

1. Social tools and “talent networks” are a hot topic.

With the ... Read more»

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The Craft of Human Resources

joshbersin — Sun, 31 Mar 2013 19:30:08 +0000

I’ve had the opportunity to study talent management, training, and human resources for more than fifteen years now. And after talking with literally hundreds of companies, leaders, and specialists, I’ve come to a simple conclusion.

HR is not really a profession, HR is a “craft.”

It is something we do carefully by hand, ... Read more»

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The Ever Changing State of the Learning Technology Industry

joshbersin — Sun, 31 Mar 2013 02:24:06 +0000

Over the last ten years the learning technology industry has undergone radical change. With a flurry of acquisitions and many new technologies now available for learning, it is increasingly difficult for a corporate training manager to develop an integrated learning platform. In this article I review the history of this space and point out some ... Read more»

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Bersin & Associates becomes Bersin by Deloitte

joshbersin — Fri, 04 Jan 2013 00:53:18 +0000

I’m excited to announce that Bersin & Associates has become Bersin by Deloitte.

Our business is now a growing enterprise within Deloitte, a global professional services firm.

As part of Deloitte Consulting LLP, we will be able to enhance our growth, expand our global reach, and deepen our relationships with clients. This acquisition gives ... Read more»

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The New Best-Practices of a High-Impact Learning Organization

joshbersin — Mon, 03 Sep 2012 20:01:15 +0000

We just completed the brand new version of our enduring research, The High-Impact Learning Organization (HILO). This research, which involves several years of effort, uncovered some groundbreaking new findings and rich new set of tools and assessments to help organizations improve.

In this blog post I’ll highlight our new HILO Maturity Model, our new Enterprise ... Read more»

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Social Tools Collide with Talent Management Software

joshbersin — Sat, 14 Jul 2012 13:54:33 +0000

Social networking tools have transformed our lives. Facebook, Twitter, Google+, Pinterest (read my commentary about Pinterest here), Reddit, and many others have significantly changed the way we work. The concept of an “activity stream” is now commonplace and we can connect, share, and communicate with people like never before.

And these ... Read more»

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The Power of Pinterest

joshbersin — Sat, 23 Jun 2012 19:38:23 +0000

~~Am I a girl?~~ I love Pinterest.

Whenever a new website enters the market I try to figure it out. It took me a while to figure out Twitter, and I still don’t like Facebook (I dont like sharing so much), but Pinterest has really grabbed me.

Why is this? Because I am a visual ... Read more»

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New Recognition Research: A Hidden Secret to Talent Management

joshbersin — Wed, 13 Jun 2012 20:55:27 +0000

I’m excited to announce that this week we launched our Employee Recognition research, a program we started early last year.

As I’m sure you know, organizations around the world are suffering from low levels of employee engagement for many reasons. The unemployment rate is high, people are working harder than ever, and employees are ... Read more»

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ADP Rocks the Talent Management Market with New Integrated Solution

joshbersin — Tue, 29 May 2012 13:36:41 +0000

This week ADP, the largest HR company in the world, introduced its integrated talent management solution (and its own learning management system). This announcement has the potential to significantly impact the human capital and talent management software markets.

Background on ADP

You probably think ADP is a payroll company. Tt is much more. In ... Read more»

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SuccessFactors Unwraps Turbo-Charged HR Analytics Solution

joshbersin — Thu, 24 May 2012 14:36:41 +0000

The HR analytics market has gotten white hot. With all the HR and talent management software out there, companies are now starting to invest very heavily in their HR analytics strategies. (For more on this topic, read about our BigData in HR research.)

Our research shows that only around 7% of HR organizations have reached ... Read more»

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Flying under the Radar SilkRoad raises $35M in Round C

joshbersin — Mon, 14 May 2012 13:15:20 +0000

Despite the recent acquisitions of Taleo by Oracle and SuccessFactors by SAP, the talent management software market is far from mature. Today SilkRoad, one of the more quiet (not for long) talent management software vendors, announced a $35 Million Series C round of funding.

The new investors include Keating Capital (Nasdaq: KIPO) and NTT ... Read more»

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Making the Job Search Work for You – The Science of Fit

joshbersin — Fri, 11 May 2012 14:55:08 +0000

Looking for a job is like playing the dating game: you’re like a lover looking for the best mate, and the employer is playing the same game in reverse.

( The Dating Game, a TV show in the 1970s, let women select from three “eligible bachelors.” It was among the most popular shows of ... Read more»

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Blowout Quarter at LinkedIn: Now the Talent Acquisition Machine (+Slideshare)

joshbersin — Sun, 06 May 2012 21:34:48 +0000

Another amazing quarter from LinkedIn: revenues of $188.5 Million, up 101%, with the “hiring solutions” business now driving $102.6 Million or 54% of company revenue. LinkedIn’s revenues in the corporate recruiting market are now larger than Taleo, SuccessFactors, Kenexa, and nearly every other software company which sells recruiting solutions.

Let me highlight some of the ... Read more»

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New Research: BigData in HR as Huge Opportunity.

joshbersin — Fri, 27 Apr 2012 20:09:41 +0000

The topics of BigData in HR is white hot. This week we launched our BigData in HR research study, which describes precisely how world-class organizations build high performing talent analytics functions. This research represents the culmination of many years of work, talking with hundreds of companies and many vendors in the market.

In this article ... Read more»

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What the Splunk IPO Says about BigData in HR

joshbersin — Sat, 21 Apr 2012 22:44:23 +0000

BigData is Big News.

Splunk, a company that uses BigData technology to analyze huge amounts of customer and transaction data, just went public with a valuation at 28X revenue ($3.2 billion). This valuation trumps the hot companies in social networking: Jive trades at 20X revenue, Google trades at 5X revenue, and Facebook, ... Read more»

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Why you should love your Virtual Workforce

joshbersin — Sun, 15 Apr 2012 21:42:38 +0000

Today’s workforce has changed tremendously. It’s younger, more specialized, looking for better work… and it’s virtual.

By the year 2014, 47% of US workers will be under the age of 35. And these younger workers are just as smart and hard-working as we baby-boomers are.

Yet today entry level positions are very hard to find. ... Read more»

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IMPACT 2012 Quick Wrapup

joshbersin — Sat, 14 Apr 2012 01:03:09 +0000

IMPACT 2012 was amazing this week. For those of you who couldn’t make it, let me give you a few highlights:

The conference theme was “Building Business Agility” – and throughout the conference more than 450 HR and L&D executives attended sessions on how to build global programs, drive employee engagement, create continuous learning programs, ... Read more»

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Video of Speakers at IMPACT 2012: Only Ten Days Away

joshbersin — Tue, 27 Mar 2012 12:54:24 +0000

IMPACT 2012 is only ten days away. If you want to get excited, take a look at these five videos of some of our upcoming presenters. Only a few seats left, sign up now!

David Kuhl
Senior Vice President, Global Talent Management and Chief Learning Officer
First Data Corporation

Terry Hauer
Senior Manager, Global ... Read more»

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Have traditional Human Resources Practices Become Out of date?

joshbersin — Sat, 24 Mar 2012 23:36:00 +0000

In preparation for our IMPACT Annual Research Conference in April, I have been actively studying our research over the last year. What we have discovered (and I will be discussing this in detail in my keynote), is that today’s business environment requires a complete rethink of many of the traditional practices of HR.

Let me ... Read more»

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Saba Announces PeopleCloud and Acquisition of Human Concepts

joshbersin — Tue, 20 Mar 2012 17:38:29 +0000

This week Saba made two major announcements.

First, the company introduced a bold new product offering, Saba PeopleCloud, an integrated new “work environment” which pulls together corporate social networking, knowledge sharing, real-time collaboration, web conferencing, and all of Saba’s formal learning technology in a brand new platform.

Saba essentially invented the market for corporate learning ... Read more»

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Why you should come to IMPACT on April 10-13…

joshbersin — Thu, 15 Mar 2012 13:47:28 +0000

We are all getting excited about our upcoming research conference IMPACT 2012: The Business of Talent®.

There are seats left, but the conference will likely sell out (as it has in prior years), so let me give a few big reasons to take a few days of your valuable time and come to the ... Read more»

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Cornerstone Acquires Sonar6: Talent Management for SMB

joshbersin — Fri, 09 Mar 2012 01:43:13 +0000

Today CornerstoneOnDemand announced the acquisition of Sonar6, an innovative small provider of highly graphical performance review and succession management tools for small businesses.

An SMB Play

As Cornerstone described the acquisition to us today, this is all about SMB (Small and Mid-sized Business). Cornerstone defines the SMB market as companies with less than 500 ... Read more»

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SAP’s Bold Move with SuccessFactors: Lots of Work to Do

joshbersin — Fri, 24 Feb 2012 11:54:17 +0000

This week SuccessFactors and SAP announced their integration plans. Simply stated, the combined companies plan to move all their strategic talent management investments from SAP HCM and Business ByDesign into SuccessFactors, and build Employee Central (SuccessFactors’ central directory product) into its core cloud-based HRMS offering.

This is a bold and somewhat risky strategy. Let ... Read more»

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The Integration of Talent Management Systems Comes to Forefront

joshbersin — Wed, 22 Feb 2012 01:37:05 +0000

The talent management systems market has been under quite a bit of stress lately.

In the last 90 days we have seen SAP’s acquisition of SuccessFactors, followed by Oracle’s acquisition of Taleo, and then the smaller Kenexa acquisition of Outstart and PeopleFluent acquisition of Strategia.

And while all this is going on, CornerstoneOnDemand... Read more»

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LinkedIn is Disrupting the Global Recruiting Market

joshbersin — Sun, 12 Feb 2012 19:00:42 +0000

Last week LinkedIn reported amazing financials (stock jumped almost 20% in one day). The company reported 105% YTY growth in quarterly revenues to $167.7 Million, putting the company on a 2012 plan of $860 Million.

But the real story is the huge jump in revenues from LinkedIn’s recruiting services (“Hiring Solutions”). Revenues in this segment ... Read more»

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Oracle buys Taleo

joshbersin — Thu, 09 Feb 2012 15:35:57 +0000

I guess we saw this coming. Today Oracle announced plans to acquire Taleo, the largest provider of recruitment software, for $1.9 billion. The company positions this as part of Oracle’s strategy to build a “comprehensive, cloud offering to help companies manage their HR operations and employee careers.”

This is a very smart move, and one ... Read more»

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Lessons from the Best: 2012 Bersin & Associates Learning Leaders

joshbersin — Wed, 08 Feb 2012 23:06:49 +0000

Back in 2006 we had a dream of building a new type of industry recognition program that would use the rigor of our research to recognize leading L&D, HR, and talent management programs around the world. This program, which we call the Bersin & Associates Learning Leaders®, is now in its sixth year and ... Read more»

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Kenexa Acquires Outstart: Getting Serious about the Corporate Learning Market

joshbersin — Tue, 07 Feb 2012 23:30:30 +0000

This week Kenexa, one of the largest and most successful HR and talent acquisition consulting companies, announced the acquisition of Outstart, a pioneering company in the market for e-learning tools, learning management, collaboration, and mobile learning solutions. This represents a major move for Kenexa, putting the company firmly into the market for training tools, ... Read more»

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The LMS Market Remains Hot with PeopleFluent Deal (but not as hot as Facebook)

joshbersin — Fri, 03 Feb 2012 15:51:37 +0000

The LMS market remains very hot, and so does Facebook (below). Comments on both.

This week Peoplefluent (a $100M+ talent management software company, built from the combination of Authoria and Peopleclick) announced the acquisition of Strategia, a small but very successful enterprise learning management systems company. Strategia was a Canadian enterprise LMS company with ... Read more»

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The End of a Job as we Know It

joshbersin — Mon, 30 Jan 2012 14:50:21 +0000

The concept of a job, as we know it, is starting to go away.

Over the last few years I’ve been speaking with many corporate business and human resource leaders and hearing a common theme: we need our organizations to be more agile. We need to redesign organizations so we can learn faster, communicate ... Read more»

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Getting Bullish on SAP in the HR Marketplace

joshbersin — Fri, 27 Jan 2012 16:18:33 +0000

SAP, the world’s largest application software company, just announced the best revenue and earnings growth the company has made in many years. The company’s quarterly revenues grew by 12% to over $3.4 billion Euros and profits rose by 23% to $1.6 billion. And now that the company has announced its plans to acquire SuccessFactors for ... Read more»

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The Business Case for Talent Management: Steve Ballmer Agrees

joshbersin — Sun, 22 Jan 2012 06:39:34 +0000

Talent management makes money.

If you are trying to build a business case for a corporate talent management program, here is some astounding data:

Of the 700+ organizations we studied in 2010 and 2011, only 7% told us that they have a “strategic talent management” program. We defined talent management in four levels of ... Read more»

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Dream Job for World-Class Instructional Designer Available

joshbersin — Thu, 19 Jan 2012 22:19:41 +0000

Are you a great instructional designer looking for an exciting new opportunity?

Would you like to help design cutting-edge, market leading instructional content for a global audience?

Are you looking for the opportunity to learn and apply new media and blended approaches to a new library of learning offerings?

If you answered yes to these ... Read more»

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Yikes. Training spending up 9.5%, highest increase in 3+ years! A renaissance.

joshbersin — Tue, 17 Jan 2012 12:28:02 +0000

Wow. After more than three years of decline in spending, corporate training budgets just jumped up 9.5% last year. (Just released, 2012 Bersin & Associates Corporate Learning Factbook®). Good news for corporate HR teams and business leaders in general.

This is a huge increase, bringing the average spending per employee to over $800, or ... Read more»

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We are Greater than Me: Building an Agile Organization

joshbersin — Wed, 11 Jan 2012 23:31:49 +0000

Late last year I attended two major talent and leadership conferences in Stockholm. At these events I had the opportunity to meet with various HR leaders at Electrolux, Ericsson, Logica, BT, Maersk, Grundfos, Unicredit, Bertelsman, and others. What I learned is something important that we are building into a broad research framework I plan to ... Read more»

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Talent Management Software Vendors get a C+ in Customer Satisfaction

joshbersin — Tue, 03 Jan 2012 15:38:12 +0000

We just completed a year-long research study on the customer experience with talent management software. Despite the sky-high market valuations for these companies and the growth rate of the market, these products are not fully meeting customer needs. In fact, among the 1,146 companies we surveyed, their average overall satisfaction is 3.65 on a scale ... Read more»

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Salesforce.com to Acquire Rypple: Major New Entrant to Cloud-Based Talent Management Market

joshbersin — Fri, 16 Dec 2011 02:29:13 +0000

Today Salesforce.com announced plans to acquire Rypple, a small but growing provider of social performance management software. In addition, the company announced plans to build out a set of human capital management products called SuccessForce (quite a stab in the eye to SuccessFactors), built on the “social enterprise” which Marc Benioff (CEO of Salesforce.com) has ... Read more»

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My Conversation with Paul Sparta: Update on Plateau, SAP, and SuccessFactors

joshbersin — Mon, 12 Dec 2011 16:27:47 +0000

Today I had a chat with Paul Sparta, the founder of Plateau and one of the key product leaders at SuccessFactors and now SAP. Paul, who’s current title is Chief Integration Officer, shared some important thoughts with me which I felt were worth publishing.

1. As a result of the acquisition, the SuccessFactors ... Read more»

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BersinBasics Pioneers a New Way to Learn the Fundamentals of Talent Management

joshbersin — Wed, 07 Dec 2011 03:34:29 +0000

We all know that talent management is a hot topic in business today. SAP’s acquisition of SuccessFactors for $3.4 billion demonstrates how important this market is to businesses around the world.

But ultimately it isn’t software that drives business results: it’s the practices of talent management that matters. Our research shows that companies which ... Read more»

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SAP to buy SuccessFactors: Major Shift in Talent Management Market (updated)

joshbersin — Sun, 04 Dec 2011 17:53:34 +0000

This weekend SAP announced plans to acquire SuccessFactors for approximately $3.4 billion (almost 10X 2011 revenues).

Just last week we delivered a webinar on trends in the Talent Management Systems market, and discussed the fact that this market is rapidly becoming commoditized and that the big vendors were starting to make a major impact. Listen ... Read more»

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Talent Management in the Nordics: Globalization on the Front Burner

joshbersin — Wed, 23 Nov 2011 10:20:54 +0000

This week I had the opportunity to speak about next-generation talent management at two events in Stockholm. In this post I’d like to highlight some of the big talent challenges facing global businesses in the Nordic countries.

The Nordics are home to some of the world’s greatest businesses. We had Ericsson, Electrolux, Logica, A.P. Moeller ... Read more»

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Talent Acquisition in Turmoil: The Facts and Figures

joshbersin — Fri, 18 Nov 2011 01:34:35 +0000

Today we released our first ever Talent Acquisition Factbook®, a comprehensive study of trends, benchmarks, and spending data in the US (and UK) recruiting market. It points out the tectonic shifts taking place in recruiting right now, as the staffing industry shifts steadily toward the use of social networking, employment branding, and a variety ... Read more»

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Talent Management Software – Yes, It’s Still Hard to Select the Right Solution

joshbersin — Sun, 06 Nov 2011 21:14:48 +0000

The talent management software marketplace is now more than ten years old, yet it is still a daunting task to select the right solution. This market is both consolidating and expanding at the same time – and let me explain why.

History of the Space

Originally these systems were designed as forms automation systems, often ... Read more»

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Succession Management at IBM, Contrasted with Apple and HP

joshbersin — Wed, 26 Oct 2011 13:09:29 +0000

Today Ginni Rometty was announced as the new CEO of IBM, marking a significant transition at IBM and celebrating the company’s first female top executive. This transition shows an example of world-class succession management. It was predictable (IBM CEO’s leave their jobs at the age of 60) and shows the results of years of development ... Read more»

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Moneyball comes to Human Resources: Data Science Matters

joshbersin — Tue, 18 Oct 2011 12:32:45 +0000

While you may not be a baseball fan, you have to admit that this movie (and book) is really all about Human Resources. Billy Beane learned that by using data shrewdly he could build a high-performing team at a fraction the cost of his competitors. Isn’t this what strategic HR is all about?

I’ve had ... Read more»

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Elephants of HR Software Enter the Talent Management Market

joshbersin — Mon, 10 Oct 2011 22:09:01 +0000

Over the last ten years or so the talent management software providers have had a party building up a $3 billion, fast-growing marketplace. Now, starting in 2011 and 2012, the elephants from the markets of core HR have arrived – and they plan to come in and start making the party a lot messier.

Last ... Read more»

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Preview of HR Technology Conference 2011

joshbersin — Sun, 02 Oct 2011 18:26:34 +0000

Here it is the even of the HR Technology Conference – and we eagerly await dozens of news releases, product introductions, tweets, and announcements of exciting new technologies in the areas of talent management, recruiting, HR management, and more.

We have briefings with more than 50 solution providers this week, and I promise to put ... Read more»

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The Agile Model comes to Management, Learning, and Human Resources

joshbersin — Thu, 22 Sep 2011 02:54:26 +0000

Over the last five years the business of software development has been totally transformed by the concepts of agile development. So is the business of Management and Human Resources.

What is the Agile model of software development? Instead of using the traditional “waterfall” approach to building software (which involves a step-by-step process of requirements ... Read more»

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Mobile Computing soon to Dominate HR Software Investments

joshbersin — Tue, 20 Sep 2011 16:03:29 +0000

Update from TaleoWorld 2011: Talent Intelligence, Mobile, and LinkedIn Partnership

joshbersin — Tue, 13 Sep 2011 19:48:46 +0000

This week Taleo held their annual user conference and attracted more than 1,600 customers. As part of the event Taleo introduced two new product enhancements – one called Taleo Radar and the other a major announcement with LinkedIn. In this blog I will discuss Taleo’s strategy and talent intelligence story, and overview the Radar and ... Read more»

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Small Silver Lining in August Jobs Data

joshbersin — Sat, 03 Sep 2011 14:58:00 +0000

This labor day weekend we learned that the US economy created no new jobs in August, resulting in a 2.2% drop in the stock market on Friday.

After looking at the data in historic perspective, I want to point out some of the dynamics taking place and give you a slightly more positive perspective.

Since

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The Real Succession Plan for Steve Jobs: Apple Thinks Different with Apple University

joshbersin — Fri, 26 Aug 2011 14:22:07 +0000

This week’s announcement of Steve Jobs’ succession to Chairman puts the topic of success management back on the front page. When such a strong leader steps aside, how does Apple maintain its admired culture of innovation, execution, and business growth? There is more here than turning over the reigns to Tim Cook: Apple has a ... Read more»

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Talent Priorities in Today’s Economic Environment: Leadership, Engagement, Quality of Hire

joshbersin — Fri, 19 Aug 2011 14:38:21 +0000

We just completed our latest TalentWatch research (our semi-annual report on business and talent trends) and as most HR and business leaders know, we are in a very strange talent environment. One one hand we have a US unemployment rate over 9% and Europe is still in early recovery. On the other hand, businesses tell ... Read more»

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Workday 14: Amazing Enterprise Software for HR

joshbersin — Wed, 17 Aug 2011 00:30:18 +0000

Today Workday introduced release 14, the latest upgrade of the company’s SaaS HR and Financials application. I rarely gush at enterprise software, but in this case I have to admit I was “wowed” by the progress the company has made.

Workday’s product now spans the range of ERP applications from financials to human resources, workforce ... Read more»

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SuccessFactors Q2 2011 Financials – Plateau Moves to SaaS Focus

joshbersin — Thu, 04 Aug 2011 14:33:53 +0000

SuccessFactors just announced another stellar quarter (48% YTY growth in revenues, 42% YTY growth in billings), and the CEO Lars Dalgaard talked extensively about the company’s progress with the acquisitions of Infohrm, Cubetree, Jambok, and Plateau.

First, from a financial standpoint SuccessFactors continues to grow at an amazing rate. The talent management software market is ... Read more»

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The Amazing HR Technology Conference – Come Join Us

joshbersin — Thu, 21 Jul 2011 05:08:17 +0000

Once again it’s time to start making plans to come to Las Vegas (not Chicago this year, thank god) to the annual HR Technology Conference. This conference (October 3-5, 2011) is by far the biggest and most educational place to go to learn about HR technologies of all shapes and sizes. Not only do ... Read more»

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Badges Swarm the Internet (and soon Intranet)

joshbersin — Sun, 17 Jul 2011 10:35:59 +0000

Over the last year we’ve observed the “gamification” of various web-based systems. Social learning systems now have “leaderboards” to show who uploaded the most highly ranked content. Sales training applications in pharmaceutical companies give employees “virtual money” for making the sale. Feedback and social recognition systems like Rypple and ILuvRewards encourage employees to ... Read more»

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SumTotal Announces Acquisition of Accero and CyberShift

joshbersin — Thu, 07 Jul 2011 13:55:32 +0000

Today SumTotal Systems, one of the largest (privately held) providers of learning and talent management software, announced the acquisition of both Accero (global complex payroll provider) and CyberShift (mid-sized provider of time and attendance, expense management, and contingent workforce management software).

(Research members can read our detailed bulletin on SumTotal and this acquisition tomorrow.)

Background:... Read more»

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Yes, HR Really Does Make a Difference – HR Factbook Research Proves Business Value

joshbersin — Tue, 05 Jul 2011 23:51:18 +0000

This week we published the first ever HR Factbook®, a comprehensive benchmarking study which summarizes almost two years of research into the spending, resource allocation, and staffing levels of corporate Human Resources. I am particularly proud of this research, because not only does it provide valuable benchmarking information for any HR manager, it also ... Read more»

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Blackboard to go Private: Giving the Company Freedom to Invest

joshbersin — Tue, 05 Jul 2011 01:32:42 +0000

Over the last ten years Blackboard has been one of the most successful learning technology companies in the market. Its platform is now the dominant system for secondary and university education and has been growing market share in primary education and in the corporate market. The company’s corporate LMS business is now in the top ... Read more»

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The War between LinkedIn, Monster’s BeKnown, and BranchOut

joshbersin — Sat, 02 Jul 2011 20:16:14 +0000

The war for professional networking has just escalated. This week LinkedIn shut off it’s API (programming interface) to the hot new Facebook-enabled professional networks BranchOut and Monster’s BeKnown. (TechCrunch broke this news.) What they’re essentially saying is “if you want to build a professional network and monetize all that we’ve built, you have ... Read more»

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Mobile Talent Management: PeopleclickAuthoria aka PeopleFluent Introduces iPad Solution

joshbersin — Mon, 27 Jun 2011 12:18:12 +0000

Talent Management software comes to the iPad: PeopleClickAuthoria (which just changed its name to PeopleFluent®) today released a preview of an iPad solution currently called Mobile Talent Management.

PeopleFluent (it will take a little while to get used to this name) is one of the largest providers of talent management software, with revenues ... Read more»

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Monster.com Launches BeKnown: Professional Social Networking for Facebook

joshbersin — Sun, 26 Jun 2011 01:37:12 +0000

Today Monster.com dropped the gauntlet and launched BeKnown, a new Facebook application that hopes to become the professional social network for Facebook users, and a vital new tool for recruiters, human resources, and talent acquisition teams. In this blog post we will explain this market and preview some of the exciting features in this ... Read more»

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Employment Paradox: Unemployment, Skills Gaps, Difficulty in Hiring

joshbersin — Thu, 23 Jun 2011 13:43:56 +0000

As the global economy slowly recovers, more and more employers tell us they are seeing an increasingly difficult talent environment ahead. As I discussed in my keynote at IMPACT (video available), the global shift in demand to emerging economies, coupled with the economic recovery, has created skills gaps in almost every major industry. ... Read more»

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Taleo Acquires JobPartners – European Expansion a Priority

joshbersin — Tue, 21 Jun 2011 13:11:09 +0000

Today Taleo announced the acquisition of JobPartners, a small European provider of talent management software, for $38M in cash. JobPartners is a small (~100 employees, around $15M-17M in revenues) but well established talent management software provider which has built an end-to-end talent management system primarily focused on the large enterprise market. The company has 68 ... Read more»

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From E-Learning to We-Learning – Lessons Learned

joshbersin — Sat, 18 Jun 2011 00:16:28 +0000

We have been conducting a series of workshops around the country on best-practices in corporate social learning, and the results have been really overwhelming. As I’ve discussed with many of you, we really are in the middle of a revolution in corporate training, as we all learn to adapt the concepts of formal training toward ... Read more»

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From E-Learning to We-Learning: National Workshop Series – Join Us!

joshbersin — Wed, 25 May 2011 14:46:57 +0000

I”m very excited to announce that starting in a few weeks our analysts will be going on a roadshow around the country to present our latest research and best-practices on social and informal learning. This workshop, sponsored by Skillsoft, is an in-depth half-day discussion of best-practices in the exciting new world of corporate social learning.... Read more»

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LinkedIn IPO: Witness The Recruiting Machine

joshbersin — Thu, 19 May 2011 14:01:55 +0000

Today LinkedIn went public with a huge (somewhat controversial) valuation of 80 times 2011 earnings and and around 21X 2011 expected revenue. This makes the company worth around $8.9 billion. The company’s total revenues hit $243M in 2010 and are likely to be around $400m in 2011. This is an amazing story of entrepreneurial success ... Read more»

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Talent Management Software: The Category Takes Hold

joshbersin — Wed, 18 May 2011 22:54:36 +0000

This last few weeks has been a season of meetings with talent management software providers. As we work to complete our 2011 Talent Management Systems research (which should be published in June), I want to mention an important trend which seems to have radically changed this market: redefining the category itself. The independent markets for ... Read more»

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Stepstone becomes Lumesse – Focus on People not Software

joshbersin — Tue, 10 May 2011 14:30:43 +0000

Today Stepstone Solutions, one of the largest providers of talent management software solutions, changed their company name to Lumesse. While everyone has their own opinions of naming and branding strategies, I personally believe that this is a very valuable move.

Stepstone, a company with more than 1,700 licensed customers, is a large global software ... Read more»

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IMPACT 2011 Wrapup – Watch the Keynotes

joshbersin — Sat, 30 Apr 2011 21:18:02 +0000

We just finished a thrilling week in Florida at IMPACT 2011: The Business of Talent®, our annual research conference. I sincerely hope that the 450 of you who joined us had as much fun as I did. This year we sold out a month early, and the energy was higher than ever. For those ... Read more»

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SuccessFactors Acquires Plateau: Accelerating a Global Powerhouse

joshbersin — Wed, 27 Apr 2011 02:42:12 +0000

Today SuccessFactors announced the acquisition of Plateau, enabling the company to enter the learning management systems market with a bang. At the same time the company announced Q1 revenue growth of 51% year-to-year, raised its guidance for the year, and announced its first-ever profitable quarter. This is a company with tremendously strong momentum.

Let me ... Read more»

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IMPACT 2011: Live Streaming – Mark your Calendar

joshbersin — Fri, 22 Apr 2011 04:39:26 +0000

Next week we launch IMPACT 2011: The Business of Talent®, our fourth annual research conference.

For those of you who follow our blogs and our research, the conference is sold out. But if you would like the excitement of attending the conference virtually, our marketing team has put together a wonderful opportunity for you ... Read more»

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How to Build a High-Impact Learning Organization? Participate now…

joshbersin — Fri, 08 Apr 2011 00:56:47 +0000

How do you build a high-impact learning organization? As many of you know, it’s not as easy as it looks.

Back in 2008 we essentially wrote the book on this topic when we launched our extensive research on training teams, and published HILO, The High-Impact Learning Organization®. That research has now been used by ... Read more»

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Are Applicant Tracking Systems becoming a Commodity?

joshbersin — Wed, 06 Apr 2011 23:07:59 +0000

We just released our new research on the talent acquisition systems market, and things are really changing. The core market for large scale applicant tracking systems grew by around 11% last year (despite the recession) and is now nearing $1 billion. If you include the dozens of smaller players and industry specific companies, the market ... Read more»

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Why I Hope to See You at IMPACT 2011, our Fourth Annual Research Conference

joshbersin — Wed, 30 Mar 2011 15:42:39 +0000

On April 26-28, in beautiful St. Petersburg Florida, we will be holding our fourth annual research conference, IMPACT 2011: The Business of Talent. I would really encourage you to join us.

Here is why.

1. This is the only conference in the talent management, training, and systems marketplace which is 100% focused on providing you ... Read more»

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Saba Earnings show Growth and Momentum – Now Truly a SaaS Company

joshbersin — Sun, 27 Mar 2011 16:05:37 +0000

This week Saba Software released one of its strongest financial results in many years. Saba, which pioneered the market for enterprise learning management systems, has now turned the corner in its transformation into a SaaS software company. Some of the highlights which I believe are important:

Saba’s total revenues grew by 14% year over year

New Internet Bubble hits Talent Management Market

joshbersin — Sat, 19 Mar 2011 14:48:33 +0000

Remember the dot.com bubble of 1995-2000? I do, and it’s back again. But this time it has a new face, it talks about SaaS, highly connected social applications, mobile apps, and talent management software. Talent management software? Yes, SaaS-enabled talent management apps have become one of the hottest investment areas in enterprise software.

The proof ... Read more»

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SuccessFactors Acquires Jambok – Is this Corporate Learning 3.0?

joshbersin — Tue, 15 Mar 2011 00:11:51 +0000

This week SuccessFactors announced the acquisition of Jambok, a small platform company with an innovative and powerful solution for social learning and knowledge sharing.

Jambok was the brainchild of Karie Willyerd and a small technical team at Sun, where Karie was the Chief Learning Officer and pioneered knowledge and video-sharing with the Sun Learning Exchange ... Read more»

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Google Studies Management and Uncovers…. the Fundamentals

joshbersin — Sun, 13 Mar 2011 19:16:43 +0000

An article in the New York Times today describes Google’s Project Oxygen, a statistics driven research project to study what makes good managers. Google’s People Analytics team apparently studied the attributes of high-performing teams and published the “Eight Habits of Highly Effective Google Managers.” Apparently Google believes that its management style is very unique, so ... Read more»

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Taleo Firmly Establishes itself in the Learning Management Systems Market

joshbersin — Sun, 06 Mar 2011 02:16:20 +0000

The ever-changing market for Learning Management Systems (LMS) continues to evolve. Last year, Taleo, the largest provider of recruiting software, spent $100 million acquiring mid-market LMS vendor Learn.com. The company’s strategy, which we supported in earlier blog posts, is to expand across all elements of the talent management domain and develop an offering which ... Read more»

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Building the Borderless Workplace: IMPACT 2011 Research Conference

joshbersin — Wed, 02 Mar 2011 02:11:59 +0000

This year is our fourth annual Learning and Talent Management Research Conference, IMPACT: The Business of Talent® (April 26-29 at the Renaissance Vinoy Resort in St. Petersburg, Florida) and it is going to be the best conference ever!

The theme this year is “Building the Borderless Workplace” – how organizations can build modern, high-performing talent, ... Read more»

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Today’s New Models for Leadership Development

joshbersin — Fri, 18 Feb 2011 14:36:51 +0000

One of the biggest investment areas in Human Resources and Talent Management is Leadership Development. We like to think about it as one of the bedrock roles of the HR or L&D team, since in many ways “leadership” is one of the most strategic assets in any organization.

Over the last ten years, the leadership ... Read more»

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LinkedIn IPO – A Radical Transformation in Corporate Recruiting Begins

joshbersin — Sat, 29 Jan 2011 01:24:46 +0000

Today LinkedIn announced its long-awaited IPO. The numbers tell a story: this company is going to radically transform corporate recruiting.

Here are a few of the important statistics to consider.

What it is: LinkedIn positions itself as a social network for professionals (“professionals are defined as individuals with a career, built on distinctive qualifications”) – ... Read more»

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Talent Management Revisited: Where are we now?

joshbersin — Mon, 24 Jan 2011 00:38:41 +0000

Talent management has now become one of the most talked-about topics in business and HR.

Companies around the world are reorganizing their human resources teams to create Chief Talent Officers, Vice-Presidents of Talent Management, and Senior Talent Executives. And the software industry supporting this space continues to explode: Successfactors and Taleo are rated among the ... Read more»

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The Turnaround in L&D Spending: A Renaissance in Corporate Training

joshbersin — Tue, 18 Jan 2011 17:23:38 +0000

This week we introduced our 2011 Corporate Learning Factbook (a “must-read” for any HR or training leader).

This report, which we labor over each year, details spending on corporate training in the US and around the world. For the first time in nearly two years, corporate spend on training is growing – demonstrating business confidence ... Read more»

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SHL and Previsor Merge: New Global Leader in the Assessment Market

joshbersin — Tue, 11 Jan 2011 16:53:48 +0000

One of the most complex and fragmented parts of the talent management market is the world of employee assessments. Today two of the industry’s largest companies in this space, Previsor and SHL Group, announced a merger, creating the largest global player in this very large, very fragmented market.

Background:

There are many types of ... Read more»

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How Employee Engagement Actually Drives Stock Price

joshbersin — Sat, 08 Jan 2011 16:50:49 +0000

One of the hottest issues in human resources is the need to develop high levels of employee engagement and satisfaction. We all know that organizations with happy people have lower turnover, deliver better customer service, and tend to be more innovative and responsive. But can we translate this into stock price or financial results?

Bersin ... Read more»

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SumTotal Acquires GeoLearning: LMS Market Consolidation Continues

joshbersin — Wed, 05 Jan 2011 13:27:58 +0000

Today another major shift takes place in the talent management systems market: SumTotal Systems announced the acquisition of GeoLearning.

Background:

SumTotal Systems is the largest provider of learning management systems today (and also a major provider of integrated talent management systems). In our LMS 2011 research we show that before this acquisition SumTotal had ... Read more»

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Talent Management Systems: What Drives Customer Satisfaction?

joshbersin — Fri, 24 Dec 2010 23:23:18 +0000

This winter we launched our second annual Talent Management Systems Customer Satisfaction research. Now, after surveying more than 1,500 organizations over the last two years, we have a very deep understanding of how this market has evolved. We will be continuing this research on an ongoing basis, so if you are interested in participating please ... Read more»

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High-Impact Learning Culture in Europe

joshbersin — Fri, 03 Dec 2010 22:02:54 +0000

I spent this week in Europe (nice Siberian snowstorm here), attending a client meeting in the UK and the Online Educa Berlin (OEB), the largest e-learning conference in the world.

This conference, which has more than 1,000 attendees, brings together learning and academic professionals from businesses, educational institutions, and governments throughout Europe. The event is ... Read more»

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Today’s Chief Learning Officer: Tamar Elkeles – A CLO of the Decade

joshbersin — Sun, 21 Nov 2010 14:14:57 +0000

One of the privileges I have in my role is the opportunity to meet some of the great world leaders in corporate learning and development. In the interest of helping our industry understand the changing role of corporate training and talent management, I would like to talk about the changing role of the Chief Learning ... Read more»

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Why is it so Hard to Hire During the Recovery?

joshbersin — Sat, 06 Nov 2010 23:53:53 +0000

Our soon to be published TalentWatch® research for Q4 2010 shows a tremendous growth in hiring going on: in mid 2010 32% of organizations cited talent shortages as critical to growth; this month that number jumped to 51%, and increase of almost 50%. In the same survey we asked employers to tell us how ... Read more»

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Introducing the Bersin & Associates Lexicon

joshbersin — Wed, 13 Oct 2010 01:43:16 +0000

Today we begin the introduction of a major new source of research, information, and support for HR and L&D professionals, the Bersin & Associates Lexicon®.

The Lexicon is a new, online resource designed as the first-ever consolidation of definitions, examples, case-studies, and research on all the major terms and processes in the broad areas ... Read more»

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The Evolution of HR Systems: Update from HR Technology Conference 2010

joshbersin — Wed, 06 Oct 2010 17:34:39 +0000

We just returned from the 2010 HR Technology Conference in Chicago, where we met with 30+ solution providers and more than 60 different corporate buyers and implementers of HR technology and solutions. We also introduced a preview peek of our 2010-2011 Talent Management Systems Customer Satisfaction research, which is now available to research members.... Read more»

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Recruiting Collusion among Top Silicon Valley Companies

joshbersin — Sat, 25 Sep 2010 19:34:25 +0000

Yesterday the US Department of Justice announced a proposed settlement against Apple, Google, Intel, Adobe, Intuit, and Pixar for colluding not to “cold-call” recruit employees from each other.

Consider the implications of this practice: HR and business leaders at these these leading silicon valley companies sat together and agreed “if you don’t poach my people ... Read more»

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SumTotal Acquires Softscape: The Gloves come Off in the Talent Management Market

joshbersin — Mon, 20 Sep 2010 09:15:12 +0000

Today SumTotal Systems, the largest provider of learning management systems, announced the acquisition of Softscape, the pioneering software vendor that started the market for integrated talent management software. This move, another in a wave of consolidations taking place, creates a “gorilla” in the market for end-to-end talent management software. (Recent acquisitions include Authoria’s ... Read more»

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Taleo Acquires Learn.com: A Shoe Drops in the LMS Market

joshbersin — Wed, 01 Sep 2010 22:28:12 +0000

Today a shoe dropped in the Learning Management Systems Market: Taleo announced plans to acquire Learn.com.

Let me discuss this announcement from three perspectives: first, the impact on the market; second, the impact on Taleo and Learn.com customers; and third, the impact on you as a prospective LMS buyer.

(ps. Kenexa also announced the ... Read more»

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Business’s Role in Educating our Workforce

joshbersin — Mon, 16 Aug 2010 13:50:08 +0000

Despite the uptick in business optimism from our mid-year TalentWatch® report, the US economy continues to be slow. This month we learned that there are 14.5 million Americans looking for work and 1.4 million of them have been out of work for more than two years. And the Labor Department just revised last year’s ... Read more»

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The 2010 HR Technology Conference

joshbersin — Sun, 08 Aug 2010 16:59:59 +0000

Our mission as a research and advisory services company is to help organizations “dramatically improve their business performance through their talent, learning, and HR strategies, processes, and systems.”

In this never-ending quest, we continuously find that one of the most challenging (and important) parts of building a modern, high-performing company is the implementation of well ... Read more»

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Talent Management Systems: Market Update

joshbersin — Tue, 27 Jul 2010 03:54:26 +0000

The talent management systems market continues to grow and consolidate at the same time. With a busy summer and lots of time spent on Learning Culture and other topics, I have not had time to talk about the talent management software space. (I’m attaching our recently introduced “New” Talent Management Framework to help you understand ... Read more»

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How People Learn: It Really Hasn’t Changed

joshbersin — Mon, 12 Jul 2010 21:21:41 +0000

Over the last several months I have been in many meetings with HR and L&D professionals talking about the enormous power of formalized informal learning. As we walk through out enterprise learning framework and talk with people about the need to expand their concept of training, I am reminded of the work we did back ... Read more»

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Where have the jobs gone? Are good times ahead?

joshbersin — Sun, 04 Jul 2010 18:57:15 +0000

This week we learned that the economy only added 83,000 jobs and more than 2 million people left the labor force in the last year. While there is some job growth, it is so slow that one analyst mentioned that at this rate it would take ten years to recover to 2008 levels.

We can ... Read more»

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How to Build a High-Impact Learning Culture

joshbersin — Mon, 14 Jun 2010 03:59:55 +0000

Over the last ten years we have studied many elements of Human Resources and corporate training with a goal of identifying which practices, processes, structures, and systems drive the greatest business impact.

This week we are launching one of the most significant research reports we have published to date: High Impact Learning Culture®: 40 Practices ... Read more»

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Selling Cosmetics: The Amazing Power of IO Psychology

joshbersin — Thu, 10 Jun 2010 19:50:17 +0000

When I first started studying the professions of HR and training, I kept hearing about the field of “Industrial and Organizational Psychology.” At first, coming from a business and technology background, I was skeptical about the field and its potential value. Now, after years of case studies with thousands of companies, I am convinced that ... Read more»

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Mercer Enters the Talent Management Systems Market

joshbersin — Thu, 10 Jun 2010 19:26:47 +0000

After almost a year of study, Mercer, the largest provider of HR and compensation consulting services, has now entered the market for Talent Management Systems.

The company’s just released Human Capital Connect is a truly integrated offering of services, technology, support, training, and benchmarking data – all built around the Peopleclick Authoria software platform.

There ... Read more»

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The Recovery Drives Bold New Priorities for HR

joshbersin — Sat, 29 May 2010 16:03:53 +0000

This week we published our TalentTrends® research for the first half of 2010 (report available to research members). In this research we ask more than 200 top HR and business leaders to tell us about their business outlook, hiring forecast, talent and leadership readiness, spending, and priorities.

What we see is a stark ... Read more»

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A New Talent Management Framework

joshbersin — Tue, 11 May 2010 12:50:40 +0000

The concept of “Integrated Talent Management” became popular around five years ago – and since then organizations have used this phrase to describe an integrated approach to recruiting, development, performance management, compensation, development planning, and learning. The goal here is not only to make the Human Resources function operate more efficiently, but more importantly to ... Read more»

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From E-Learning to We-Learning: SkillSoft InGenius

joshbersin — Thu, 29 Apr 2010 04:47:04 +0000

Today the corporate training industry is evolving from ten years of focus on e-learning and blended learning towards a serious and transformational focus on “we-learning.” We named this trend the “formalization of informal learning” and it is now one of the most significant changes taking place in corporate training around the world.

As ... Read more»

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How and Why we Must Differentiate Talent

joshbersin — Fri, 16 Apr 2010 03:10:28 +0000

Consider what goes through the head of your CEO or Senior VP’s most days. “If I could only get more of my people to perform like Joe, we’d be such a more high-performing organization.”

If you interview most top business leaders, you’ll find that they spend an inordinate amount of their time on people issues: ... Read more»

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Workday 10: Talent Management and HRMS Converge

joshbersin — Sat, 20 Mar 2010 20:12:42 +0000

Over the last five years, one of the fastest markets for enterprise software has been “talent management.” Talent Management Suites, now offered by more than 30 different providers, deliver a set of features and functionality which allow human resources and line managers automate, monitor, plan, and analyze all the “people-related” processes in a company. This ... Read more»

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The Coming Talent War: Young, Global, Diverse

joshbersin — Mon, 08 Mar 2010 15:55:49 +0000

The Bureau of Labor Statistics recently published its Occupational Outlook for 2018 (the next 10 years) and it is well worth reading. This data, coupled with a number of meetings I”ve had recently with HR and L&D executives, clearly tells me that we are about to re-enter a new “war for talent.”

This phrase has ... Read more»

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Why you should come to IMPACT 2010: The Business of Talent

joshbersin — Wed, 17 Feb 2010 20:27:27 +0000

On April 6-8, 2010, in St. Petersburg Florida, we will be hosting our third-annual Research Conference on Enterprise Learning and Talent Management: IMPACT 2010. The lineup for this year’s conference is the best ever – so I want to give you my thoughts on why you should bring your team to Florida for the ... Read more»

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Skillsoft goes Private. E-Learning Market has Matured.

joshbersin — Fri, 12 Feb 2010 17:51:37 +0000

Today Skillsoft announced that the company is being acquired by a private equity firm for approximately $1.1 billion. This acquisition price reflects a 14% premium over the public share price and a price to sales ratio of 3.3, which is quite high for a company of this size.

Why did this private equity firm decide ... Read more»

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SuccessFactors Lays down the Analytics Gauntlet: Acquires Inform (InfoHRM)

joshbersin — Fri, 05 Feb 2010 01:25:22 +0000

Today SuccessFactors announced plans to acquire InfoHRM (renamed Inform Business Impact) – a small but very well established leader in the area of HR and Talent Analytics and Workforce Planning. We believe this acquisition is very significant for the talent and HR systems marketplace: it now establishes SuccessFactors as the emerging leader in the ... Read more»

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Learning from the Toyota Debacle: The Need for Transparency

joshbersin — Thu, 04 Feb 2010 18:45:23 +0000

Toyota, one of the most revered brands in the world, has crashed to earth in the last few weeks due to its slow and weak response to a variety of gas pedal and braking system product defects. Most news sources state that the company has already spent $2 Billion to respond and the company’s sales ... Read more»

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Learning and Talent Management in Europe

joshbersin — Sun, 31 Jan 2010 01:59:54 +0000

This week I had the opportunity to keynote the largest learning conference in the UK, the UK Learning Technologies Conference (developed and run by Donald H. Taylor, one of the most knowledgeable professionals in our industry). The title of my presentation was “Informal Learning: What, Why, and How – and what it means to ... Read more»

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Why Talent Mobility Matters

joshbersin — Wed, 20 Jan 2010 03:30:43 +0000

One of the most daunting talent management challenges in organizations is something we call “talent mobility” – the ability of an organization to enable and direct the movement of people from role to role. In today’s business environment this includes lateral movement, upward movement within a role, movement into leadership, movement into international or global ... Read more»

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Peopleclick Authoria – A New Talent Management Leader?

joshbersin — Tue, 12 Jan 2010 17:59:05 +0000

Last week Bedford Funding announced its acquisition of Peopleclick and the immediate combination of Peopleclick with existing portfolio company Authoria, creating a combined talent management systems company with more than 2,000 customers and $100 Million in revenue. The combined company (now named Peopleclick Authoria) is now a significant player in the talent management systems ... Read more»

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SuccessFactors vs. Taleo – The Gorillas for 2010

joshbersin — Sat, 26 Dec 2009 16:28:19 +0000

As we recap 2009 and look ahead to 2010 in the market for talent management software, two gorillas have emerged: Taleo and SuccessFactors. While together these companies make up less than 20% of the total market, their size and growth has made them companies to watch as this market continues to grow and mature.

In ... Read more»

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2010 Talent Management Systems Customer Satisfaction Released

joshbersin — Thu, 17 Dec 2009 20:20:08 +0000

After almost a year of effort we just released our first-ever Talent Management Systems Customer Satisfaction research. We will be publishing this annually, with next year’s results to coincide with the HR Technology Conference in Fall of 2010.

If you are a talent management systems owner, buyer, or vendor I recommend you read this – ... Read more»

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Predictions for Corporate Learning and Talent Management in 2010

joshbersin — Tue, 08 Dec 2009 21:46:12 +0000

It’s here, our Corporate Learning and Talent Management Predictions for 2010. Each year for the last six years we have published an in-depth report on our predictions for the coming year. This year we have 12, and they are described in detail in this free report.

Integrated talent management will reach the boardroom.
The

Discussions with our Research Members: Five Topics to Watch for 2010

joshbersin — Thu, 03 Dec 2009 17:36:57 +0000

I just finished a research member roundtable with some of our major clients and want to share five big issues we see emerging for 2010:

1. Diversity as a talent management strategy.

Nearly all of our clients mentioned that their talent management strategy now includes diversity. The definition of diversity is broad: it includes age, ... Read more»

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An Economic Tipping Point in Corporate Talent Strategies

joshbersin — Mon, 23 Nov 2009 02:10:54 +0000

Each quarter for the last several years we have published TalentWatch®, a comprehensive look at talent trends in organizations around the world. This report, which is only available to research members, looks at several key topics:

Business performance against plan
Expectations for future growth
Job openings and expected growth
Talent readiness by job role
Leadership

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Why Salary.com Won the 2009 HR Technology Shootout

joshbersin — Wed, 04 Nov 2009 00:06:53 +0000

For the last two Octobers we have travelled to the HR Technology Conference to see four HR software providers show off their software in the Talent Management Shootout. While the Shootout is a relatively short event at 75 minutes (each vendor gets about a total of 10-15 minutes of demonstration time), there are often as ... Read more»

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The LMS Market: Hotter than Ever

joshbersin — Mon, 26 Oct 2009 01:52:14 +0000

In the last 60 days I’ve had the opportunity to attend five major industry events which cover corporate learning: user group meetings at Plateau, Saba, SumTotal and Taleo and the HR Technology Conference. While all this travel has taken a toll on my sleep, it did reinforce the tremendous importance of corporate learning technology.

In ... Read more»

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The Woman-Powered Economy

joshbersin — Tue, 20 Oct 2009 13:53:55 +0000

There are many demographic changes taking place in the US workforce today. Perhaps one of the most profound and personal is the rapid growth of women in the working population. This month “The Shriver Report” is being released – a comprehensive look at the growing role of women in the world of work. ... Read more»

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Thoughts from the 2009 HR Technology Conference

joshbersin — Tue, 06 Oct 2009 19:04:11 +0000

Once each year we travel to Chicago to gather with Bill Kutik and dozens of HR vendors to see the latest and greatest technologies applied to human resources.

This year’s conference was as exciting as ever, with many product announcements and exciting innovations to see. Madeline Laurano, our principal analyst in talent acquisition, is ... Read more»

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From E-Learning to We-Learning

joshbersin — Fri, 25 Sep 2009 23:54:33 +0000

The corporate training industry is undergoing some major changes. Over last few months we have been involved in many discussions with organizations about the tremendous needs to build, manage, and formalize their social and collaborative learning programs. This is being driven by many factors: the slowing economy, the “always-connected” nature of the workforce, and the ... Read more»

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Taleo 10: Taleo Becomes an End-to-End Talent Management Software Company

joshbersin — Wed, 16 Sep 2009 00:49:27 +0000

Today Taleo announced Taleo 10, the company’s new product family name for Taleo Enterprise Recruiting, Taleo Performance, Taleo Compensation, and Taleo Development. Yes, today Taleo formally announced that the company is in the end-to-end “Unified Talent Management” platform market. Did the company just roll a “strike?”

Let me give our readers a few key highlights, ... Read more»

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SuccessFactors Rebrands Itself Business Execution Software

joshbersin — Fri, 11 Sep 2009 16:47:41 +0000

This week SuccessFactors took a somewhat bold move by relaunching itself as a “Business Execution” software company. This idea, which is not new (The Balanced Scorecard Initiative® has been working on tools for this for many years), is to reposition the company’s performance and talent management software as a way to build strong alignment ... Read more»

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US Employment Update: Not Out of the Woods Yet

joshbersin — Tue, 08 Sep 2009 17:33:47 +0000

As part of our TalentWatch® business research program we keep a close watch over US and worldwide employment figures. Each quarter we try to give members actionable insights into key trends in demographics, readiness, and industry-by-industry talent needs.

While the Q3 TalentWatch® report is not out yet, I did just review the August employment ... Read more»

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How SaaS-y is your HR software vendor? What does SaaS mean to you?

joshbersin — Sat, 29 Aug 2009 01:18:45 +0000

The term SaaS (Software as a Service) has become a hot topic among HR and L&D software providers. In fact, many of the HR software buyers use stories about their “SaaS-iness” as their major selling points.

To try to help demistify this topic, I’d like to take some time to explain what SaaS means to ... Read more»

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Protected: Why Values and Philosophy Matter: How An Auto Club Competes with Google

joshbersin — Sun, 16 Aug 2009 21:13:46 +0000

There is no excerpt because this is a protected post.

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Are Customers Satisfied with Talent Management Software? Find out.

joshbersin — Fri, 07 Aug 2009 23:46:46 +0000

As the talent management software industry continues to grow and mature, it is time to ask some critical questions.

How well do these systems really work? How well do they drive value? Do they meet customer expectations? And what can vendors, customers, and consultants do to create higher levels of satisfaction and ROI?

We will ... Read more»

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Talent Management Software Market shows Signs of Life

joshbersin — Mon, 03 Aug 2009 20:14:52 +0000

Even in this year’s terrible economy, the Talent Management Software market continues to show signs of life. We estimate this important market will reach around $2.4 Billion by the end of 2009 and continues to grow in size and importance.

How the Talent Management Software Market is Expanding

Total HR spending across all industries, including

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Employers Capitulate on Business Slowdown – The Turnaround is Coming

joshbersin — Mon, 27 Jul 2009 01:11:44 +0000

In our Q2 TalentWatch® research report (TalentWatch is Bersin & Associates business research on employment, hiring, talent readiness, and investment trends, available to research members) we see definite signs that business leaders in most industries have now lowered their expectations and essentially “capitulated” on the 2009 recession. This means that companies have stopped looking ... Read more»

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The Coaching & Development Model of Management Proves Itself Again

joshbersin — Mon, 13 Jul 2009 17:53:26 +0000

The top issue on the minds of HR leaders today is the need to “rebuild a culture of performance” in their organizations. (From the 2009 Talent Management Factbook®, n=780 organizations). This is a clear result of the slow economy, restructuring and layoffs, and stock market drop we have experienced this year.

In response to ... Read more»

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The Amazing Business Impact of Superior Talent Management

joshbersin — Thu, 09 Jul 2009 23:05:51 +0000

For the last several years HR and Corporate Training managers have been desperately seeking ways to cost-justify their increasing investments in talent management programs, processes, and systems. And many vendors have tried to develop cost-justification models and case studies which prove its business impact.

Today, with our launch of the 2009 Talent Management Factbook®, ... Read more»

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Your HR and L&D Career in 2009: The Career Factbook

joshbersin — Mon, 29 Jun 2009 23:41:58 +0000

How has the Human Resources and Training and Development profession changed in the last few years? What are the real motivations and career paths for people in our profession? How do people move from practitioners to leaders to executives? What are the educational backgrounds of people in our profession? What are the typical compensation ranges ... Read more»

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You Cut Costs: Now Build a Long Term Roadmap

joshbersin — Sat, 27 Jun 2009 16:35:20 +0000

This week we met with the head of L&D from a large financial services institution. This company, like many others, has just completed a wrenching reorganization and redesign of its global learning organization to save money. In this particular case the company is also integrating the L&D teams from several acquired companies.

(I know this ... Read more»

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Globalization: Now Core to Enterprise Learning

joshbersin — Thu, 25 Jun 2009 14:51:26 +0000

As we read and hear about the tumultuous news in Iran and North Korea, it occurs to me that so much of our daily life, news, and time is now spent on global issues. This trend impacts the corporate HR and L&D function as well.

I recently completed a presentation and roundtable at the ASTD ... Read more»

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Modernize Corporate Training: The Enterprise Learning Framework

joshbersin — Sun, 24 May 2009 20:26:51 +0000

Over the last year or so we have talked with hundreds of companies about their desire to transform their corporate training programs to take advantage of social networking, knowledge management, communities of practice, and better models of blended learning. As we studied dozens of high performing training programs through our Learning Leaders® program, we ... Read more»

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SumTotal Bidding War Continues – HR Software gets Hotter

joshbersin — Sat, 16 May 2009 00:58:51 +0000

The LMS market continues to heat up as two private equity firms bid for SumTotal Systems. This week Vista Equity Partners upped its bid to $4.75 a share (up from $3.80 several weeks ago), bringing SumTotal’s market capitalization to over $150 Million. (This is nearly twice the market cap of Saba, who’s revenues are ... Read more»

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IBM Adopts Saba as its Learning Technology Partner

joshbersin — Wed, 13 May 2009 14:43:48 +0000

A very important partnership was announced today: IBM announced a major commitment to Saba as its primary learning management technology partner.

Background on IBM’s Learning Platform Business:

IBM has been in the corporate learning market for many years. In the 1980’s, the company offered a wide range of corporate training tools and systems, including PC ... Read more»

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The Talent Management Software Slump

joshbersin — Thu, 07 May 2009 22:19:57 +0000

We have been carefully looking at the Talent Management Software market over the last few weeks, and the first quarter of 2009 was a bit of a disaster. The market for performance and succession management software, which we believe finished 2008 around $520M in size and is expected to grow to $655M in 2009, had ... Read more»

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The State of Learning and Talent Measurement: A Work in Process

joshbersin — Tue, 05 May 2009 02:48:05 +0000

In April we published our bi-annual State of Learning and Talent Measurement research and again the news is mixed. (Report available here at no charge.) A few tidbits for you to think about:

Only 16% of the 400+ responding organizations have a strong learning and talent measurement program in place, and almost half (49%) have

The Bidding War for SumTotal Systems

joshbersin — Fri, 24 Apr 2009 23:17:09 +0000

There is now a little bidding war going on for SumTotal Systems. ACCEL-KKR, a private equity firm, outbid Vista Equity Partners by offering approximately $124 Million for the company. This bid is approximately 20% higher than the $103 Million offer which Vista extended in early April.

This is a very positive thing – ... Read more»

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Oracle Acquires Sun: A Lesson in Corporate Culture

joshbersin — Thu, 23 Apr 2009 00:18:36 +0000

For those of us who have been in the software industry for a while, Oracle’s acquisition of Sun represents a bigmilestone in the evolution of the the computing industry. Why did the IBM-Sun merger fail? Why was Oracle willing to pay so much more for the company than IBM?

While there are many business ... Read more»

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Seeing the Constellations: Thoughts from IMPACT 2009

joshbersin — Sat, 18 Apr 2009 20:48:48 +0000

We just completed our IMPACT® 2009 Research Conference in Florida, which brought together over 300 top HR and L&D leaders from around the world. One of the things I talked about in my keynote is the real value of industry research, and I wanted to highlight some of this thinking here, through the use of ... Read more»

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LMS 2009 Research Released

joshbersin — Wed, 15 Apr 2009 10:45:33 +0000

Today, at our IMPACT 2009 Research Conference, we released our 2009 Learning Management Systems research which details the pivotal changes taking place in the market for corporate learning platforms. This market has grown to $817 Million (projected for 2009) and continues to grow despite the economic downturn. Some of the highlights of our research include:... Read more»

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SumTotal Likely to be Acquired by Private Equity Firm

joshbersin — Mon, 06 Apr 2009 20:50:20 +0000

Today was a very important day in the world of corporate learning and talent management systems.

Vista Equity Partners, a mid-sized private equity firm, announced a proposal to acquire SumTotal Systems, the largest independent provider of LMS software, and one of the pioneers in this industry.

Typically such transitions occur because the shareholders have ... Read more»

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Talent Mobility: What it is and why organizations need it

joshbersin — Thu, 26 Mar 2009 14:15:14 +0000

One of the themes of our exciting new Succession Management research is what we call “transparent talent mobility.” It’s an important new concept in talent management, and one which came to us after more than a year of research into various succession management programs.

Let me start with the underlying issue: today, and on into ... Read more»

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Talent Strategies which make your organization “Ready for Change”

joshbersin — Sun, 22 Mar 2009 21:15:23 +0000

As I prepare my keynote for our upcoming research conference, IMPACT 2009: The Business of Talent®, I came to the realization that one of the most important issues in management today is the need to build talent and learning processes which make organizations ready for change.

Why “ready for change?” Because “Enduring Organizations”, ... Read more»

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Doing Less with Less

joshbersin — Tue, 10 Mar 2009 00:23:55 +0000

In preparation for our upcoming research conference IMPACT 2009: The Business of Talent®, I just finished a conference call with six executives from well known HR and corporate training outsourcing companies: Accenture, Convergys, General Physics, Intrepid Learning Solutions, NIIT, and RWD. Together, these six companies represent more than a billion ... Read more»

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Four Case Studies in Layoffs: What to Watch Out For

joshbersin — Mon, 09 Mar 2009 00:34:33 +0000

In the last 6 weeks three of my closest friends have been laid off from their positions, and each case gives an example of how difficult it is to manage such programs effectively. Our research report The Manager’s Guide to Successful Downsizing highlights many of these topics in detail, but let me give a few ... Read more»

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ARAMARK: Talent Management at its Finest

joshbersin — Thu, 26 Feb 2009 04:25:41 +0000

ARAMARK is one of the country’s most well-run, talent-driven companies – and they are proof that talent management, when done well, is one of the most important business strategies a company can embrace.

Who is ARAMARK?

ARAMARK is an amazing 250,000 person global company which provides facilities management and food service for many of the ... Read more»

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How to reduce costs? Better measure training to help cut expenses.

joshbersin — Sun, 22 Feb 2009 21:32:26 +0000

Ok we know times are tough. Our just-released TalentWatch® research (Winter 2009) found that 61% of all organizations now rate “financial pressure to cut costs” as one of their top two business challenges, up from 36% only 3 months ago.

So how well are HR and L&D organizations doing at reducing expenses and rationalizing costs? ... Read more»

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People not just Megawatts: The Vestas Story

joshbersin — Thu, 12 Feb 2009 17:57:52 +0000

In today’s new green (and red ink) economy, businesses all over the world are working hard to reduce operational expenses, restructure their workforce, and transform themselves into sustainable business models. I think one of the most exciting examples of a company going through this transition is Vestas Wind Systems, the global leader in wind ... Read more»

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Deep vs. Wide: The New Career Strategy

joshbersin — Fri, 06 Feb 2009 22:34:36 +0000

Times are tough. Today we learned of another 590,000 jobs lost and that US unemployment rose to 7.6%. We seem to be getting several emails each week from high powered HR or L&D professionals who have lost their positions at their favorite employers.

I also speak regularly with top HR and L&D managers about their ... Read more»

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Ten Ways to Reduce Costs and Improve the Efficiency of Corporate Training

joshbersin — Fri, 30 Jan 2009 21:26:45 +0000

We just finished an assessment of our research members and felt it was urgent to publish this important research. If you are trying to find ways to improve the operational efficiency and reduce the costs of your corporate training programs, read this. It includes an in-depth checklist of what to do… comments welcome…... Read more»

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Informal Learning becomes Formal

joshbersin — Wed, 21 Jan 2009 22:48:39 +0000

It’s now official. After surveying our entire research membership and having more than 30 conversations with leading HR and learning leaders (including with Xerox, Accenture, British Telecom, Edward Jones, Department of Defense, and Network Appliance), I am now 100% convinced that “informal learning” has become “formal.” That is, if you want to build a high-impact, ... Read more»

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Yes, You Really Can Cut Training Costs

joshbersin — Sat, 17 Jan 2009 00:18:00 +0000

The Training Measurement Book is on Amazon’s Top 10 Business Books for 2008

This week we published the Corporate Learning Factbook® for 2008 and sure enough, corporate learning and development budgets are being cut everywhere. The Factbook shows spending reduction of 11%, and our Winter TalentWatch research, which isolates spending changes by industry, is also ... Read more»

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Who is your Chief Performance Officer?

joshbersin — Fri, 09 Jan 2009 18:44:36 +0000

This week Barack Obama appointed a Chief Performance Officer for the Federal Government, focused on assessing the performance of government programs and finding opportunities to reduce waste and eliminate low-performing investments. So who is the Chief Performance Officer in a business?

We have been studying this issue and I wrote about this topic several years ... Read more»

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Five Reasons to Focus on Recruiting in 2009

joshbersin — Tue, 30 Dec 2008 17:37:51 +0000

Here we are entering the worst recession in more than 30 years, reading about layoffs, downsizing, and restructuring in almost every industry. So why would I start our 2009 research with a discussion about the need to focus on recruiting? Well, contrary to what many may believe, even in times of job reductions recruiting must ... Read more»

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Softscape Settles SuccessFactors Lawsuit

joshbersin — Tue, 30 Dec 2008 17:31:28 +0000

Today Softscape settled the lawsuit filed by SuccessFactors in March of 2008. This lawsuit, which we wrote about in a prior blog post, revolved around a contentious sales presentation which was developed by Softscape and leaked into the public domain. In the final settlement Softscape agreed that the presentation in question had some errors ... Read more»

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After Talent Management: Enter People Management

joshbersin — Fri, 19 Dec 2008 02:41:50 +0000

Business and HR leaders have been focused on integrated talent management for the last three years now, and it is clear that talent management concepts, strategy, and solutions have started to transform HR. Most HR organizations today now have an owner of “talent management” and this person is pulling together formerly silo’d HR processes like ... Read more»

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Life or Death: Building a Corporate Learning Culture

joshbersin — Wed, 03 Dec 2008 02:12:10 +0000

Witness the number of companies undergoing a wrenching transformation (read “potential death”) in today’s economy: the US Auto industry (GM, Ford, Chrysler) , the US Newspaper industry (LA Times, NY Times), and many elements of the financial services industry.

A recent global survey of 1100 business leaders by Boston Consulting Group found that one of ... Read more»

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Lessons from Yahoo: Enduring Organizations Manage Executive Succession

joshbersin — Wed, 19 Nov 2008 16:06:20 +0000

This week we witnessed another vivid lesson in the value of executive succession: Jerry Yang steps down as the CEO of Yahoo!. Yang replaced Terry Semel, who spent years trying to build Yahoo! into a media company, only to see it lose market share to the more innovative, technology savvy Google. Yang presided over an ... Read more»

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Fear: Does your organization have the Courage to invest in tough times?

joshbersin — Thu, 13 Nov 2008 00:57:52 +0000

You can’t pick up a newspaper these days without reading about more business downturns, layoffs, and lowered expectations for retail sales, automobiles, consumer products, housing, and financial services. Lots of business leaders are making tough decisions right now, and I also know a lot of our HR and L&D readers are worried about their jobs.... Read more»

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Where is the “Talent Management” Market going?

joshbersin — Sun, 09 Nov 2008 01:53:36 +0000

As the US economy lost 240,000 jobs last month and the unemployment rate rises to 6.5%, one of the questions I know many people ask is the direction of the “talent management” marketplace. Let me give you our thoughts on the trends taking place.

First, the urgency of “talent management” in corporate HR organizations has ... Read more»

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Restructuring HR: Where are we going

joshbersin — Sun, 26 Oct 2008 22:25:25 +0000

In the last year many of our research members and clients have come to us for help in restructuring their HR or Learning & Development organizations. There have been three major forces at play here.

1. Reducing costs: In nearly every industry organizations are going through restructuring, mergers, or other cost-cutting efforts. The HR department ... Read more»

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Corporate Talent: Where the US Labor Market is Going

joshbersin — Mon, 20 Oct 2008 00:11:25 +0000

One of the important things senior business and HR leaders must consider is the availability of labor – that is not just “people” but “the right people.” Right now, with a 6.1% unemployment rate, the US labor market has undergone some major changes…. and such changes in the availability of work directly affect the skills ... Read more»

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Enterprise Social Software: A New Category

joshbersin — Thu, 02 Oct 2008 16:17:36 +0000

This week we introduced some important and groundbreaking research on a new, important category of enterprise software: the market for corporate Social Software platforms. Traditionally our research has focused on identifying the strategies, processes, and systems which help corporate HR and L&D drive effectiveness and business value. But as we continued to study the ... Read more»

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Time to Reduce Costs in Corporate Learning & Development

joshbersin — Sun, 21 Sep 2008 22:33:35 +0000

Our soon to be published research on corporate L&D spending in 2008 shows a definite slowdown in spending on corporate training. (An 11% drop!) This is certainly not a surprise – in August our research panel shows that today’s corporate talent managers cite “a need to reduce costs” as their #1 business challenge (54% of ... Read more»

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Where is the Market for HR Software?

joshbersin — Sat, 06 Sep 2008 20:05:02 +0000

One of the things we regularly do as an analyst firm is estimate the size and growth rate of various corporate software markets. Without giving away our proprietary methodology, I’d like to point out something which should make software providers think twice about their business strategy.

In the United States, only 38% of all employees ... Read more»

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SaaS will never Kill Licensed Software

joshbersin — Fri, 29 Aug 2008 14:55:34 +0000

I have to smile. Today I read an interview with Harry Debes, the CEO of Lawson Software, discussing why he thinks the SaaS (Software as a Service) model will fade and die. While I dont agree 100% with his discussion, I do agree with much of what he has to say.

I also have lived ... Read more»

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Your “Incumbent” HR Systems Vendor – What to do?

joshbersin — Tue, 19 Aug 2008 15:16:51 +0000

I just completed a series of interviews with three organizations going through the important, challenging, and time consuming process of implementing a new performance management system. In each case (a large healthcare provider, a global mining company, and a global call center operations company), the company is using the implementation of a performance management system ... Read more»

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The HILO 80 – Leaders in Corporate Learning

joshbersin — Wed, 13 Aug 2008 23:34:11 +0000

This week we introduced an important new set of research and recognition, the HILO 80® – the top 80 organizations we benchmarked in high-impact corporate learning through our High Impact Learning Organization® research program.

Methodology: On an annual basis, we investigate the highest impact best-practices in corporate learning, looking at more than 50 different elements ... Read more»

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Talent Management Challenges in the Federal Government

joshbersin — Sun, 03 Aug 2008 23:06:14 +0000

We have been doing a lot of research and work with the Federal Government in the area of talent management. Let me share a few interesting findings.

The United States Federal government has more than 2,7 million employees, ranging in roles from secret service agents to financial analysts to IT specialists to scientists. These people ... Read more»

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Make Learning part of your Business Strategy

joshbersin — Thu, 31 Jul 2008 17:08:32 +0000

One of the important lessons we have learned from our High Impact Learning Organization® research is the simple but profound fact that learning is part of a corporate business strategy. While many HR and business leaders still believe that “training” is department which improves workforce productivity and should be treated as an expense item, ... Read more»

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Social Networking in Talent Management: Where are we?

joshbersin — Wed, 02 Jul 2008 19:14:03 +0000

Whew. Earlier this year we embarked on a major research effort to understand the growing role of social networking in enterprise learning and talent management. The results are amazing. Let me give you a brief preview of some of our initial findings:

Organizations are working mightily to figure out how to leverage social networking (blogs,

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Talent Management in a Slowdown – Update

joshbersin — Sun, 22 Jun 2008 01:29:32 +0000

In the last few months we have read more and more about the global economic slowdown. Jim Cramer, the Wall Street pundit, wrote in today’s New York Magazine, that he has never seen things as dismal as they are on Wall Street. Today the State of California announced a 5.7% unemployment rate, an increase of ... Read more»

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Globalized Talent Management: Pemex and Banamex

joshbersin — Fri, 13 Jun 2008 01:00:19 +0000

Talent management challenges vary from country to country. We recently completed a series of discussions with Pemex and Banamex in Mexico, as well as several companies in China and Europe. While here in the US our biggest challenge today is leadership development and building the leadership pipeline, in many developing countries the problems are more

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New Disciplines of the Modern Training Organization

joshbersin — Mon, 02 Jun 2008 00:32:18 +0000

This month we are launching The High Impact Learning Organization®, a research study which has been more than three years in development. During this time we have interviewed hundreds of corporate HR and training leaders and reviewed in-depth trends of more than 780 global organizations.

Audio Overview of this research: click here.

As ... Read more»

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On the Minds of HR and Learning Leaders

joshbersin — Sat, 17 May 2008 15:07:31 +0000

We recently completed our annual research conference and I had a wonderful opportuinty to meet and talk with 15 different HR and L&D executives in a special roundtable. The theme of our research conference is The Business of Talent®, and as you will read, this theme comes through in almost every organization. Talent ... Read more»

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Corporate Universities: They’re Baaaaaaack!

joshbersin — Fri, 09 May 2008 20:14:38 +0000

I recently spent a few days in Mexico City meeting with HR and L&D leaders from some of the largest companies in Mexico (Banamex, Pemex, Groupo Modelo, and others). The meetings reinforced a very important trend which is going on in corporate training today: the “recentralization of corporate training.”

Over the last five years there ... Read more»

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Are you an Enduring Organization?

joshbersin — Sun, 20 Apr 2008 11:08:33 +0000

As we continue to study best practices in the implementation of corporate learning and talent management, we find that high performing organizations fall into two categories: those who endure and prosper over long periods of time (decades), and those who rapidly rise to prominence, then falter during a major business challenge, and often become acquired ... Read more»

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Managing Innovation: Google and the “Learning Culture”

joshbersin — Thu, 10 Apr 2008 23:33:41 +0000

As we prepare for our annual research conference IMPACT 2008: The Business of Talent®, I want to mention an important topic which has come up frequently in the last few weeks: the critical importance of managing innovation.

All organizations in all industries must continuously deal with change.

Our research continues to show that one ... Read more»

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The Business-Driven CLO

joshbersin — Mon, 07 Apr 2008 03:49:42 +0000

This week we talked with five top Chief Learning Officers representing training leadership at EMC, Extra Space Storage, MetLife, Textron, and Trinity Health. This group of learning leaders will be discussing their L&D strategies and solutions at our upcoming research conference.

One of the biggest topics we discussed was how to build a corporate ... Read more»

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Talent Management in Financial Services – Impact of the Slowdown

joshbersin — Tue, 01 Apr 2008 08:51:13 +0000

This week I had a call with five financial services clients to understand the impact of the economic slowdown on their learning, talent, and systems investments. How are HR, talent strategies, and enterprise learning investments being affected by the credit crunch and slowdown in the US financial system?

(The clients included companies in banking and ... Read more»

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The Mysteries of Training Measurement

joshbersin — Fri, 28 Mar 2008 02:06:35 +0000

Training measurement continues to be a challenge in our industry. In fact, it is one of the top three areas of concern on the minds of corporate training managers.

We have been studying this issue for more than five years now, and much of our findings are now available in a new book The Training ... Read more»

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Perspectives on the SuccessFactors and Softscape Lawsuit

joshbersin — Wed, 19 Mar 2008 15:37:51 +0000

On March 12, two of the leading talent management software vendors went to war. SuccessFactors, a leading provider of performance management software, filed a lawsuit against Softscape, a leading provider of integrated talent management software.

The lawsuit, and continuing press releases, claims that Softscape inappropriately logged into SuccessFactors’ internal systems, distributed false and misleading claims ... Read more»

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Whither goes the LMS market?

joshbersin — Wed, 12 Mar 2008 15:46:09 +0000

As we read more and more about talent management suites and the rapid growth in the market for integrated HR software, what has happened to the market for learning management systems? I’d like to provide our readers a brief update, with more details available in our research library.

1. The LMS market continues to grow.... Read more»

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Performance Management Creates Agility in Copper Mining

joshbersin — Thu, 28 Feb 2008 04:13:55 +0000

Last week I spoke with some of the business and HR leaders at Freeport McMoRan, one of the nation’s largest producers of copper, gold, and molybdinum. This company, which recently acquired Phelps Dodge, produces over 4 billion lbs. of copper each year, from its mines in North America, Indonesia, Chile, and Peru. The company generates ... Read more»

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Starbucks Nationwide Training Day: Did it work?

joshbersin — Wed, 27 Feb 2008 17:26:27 +0000

On February 26, 2008 Starbucks embarked on an interesting experiment in enterprise learning: the company shut down all its US stores for several hours to train 135,000 employees in a single shot. The goal of this program was to “reenergize our focus on the things that have made us the leading roaster and retailer of ... Read more»

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Five Talent Management Strategies for a Business Downturn

joshbersin — Sat, 09 Feb 2008 03:20:56 +0000

We are clearly entering some form of economic slowdown. Our most recent index of talent management executives (January of 2008) showed some significant changes from May of 2007: 21% greater interest in cost-reduction, 18% lower focus on product introductions, and a significant increase in focus on building new leadership (18% increase). So let’s assume your ... Read more»

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The Death of the CLO

joshbersin — Tue, 05 Feb 2008 00:16:55 +0000

I recently had a conversation with the CLO of one of the world’s largest manufacturing companies, who told me that “The CLO Role as we know it is dead.”

I have to somewhat agree. Over the last two years some very interesting shifts have taken place in the corporate training market: more and ... Read more»

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The Role of a Learning Culture in 2008

joshbersin — Wed, 30 Jan 2008 22:22:31 +0000

We recently completed a major research program which studies the elements of corporate learning which deliver the highest levels of business impact. Our findings were fascinating, providing valuable guidance for anyone in the corporate learning industry.

First, there are two types of solutions provided by corporate learning organizations. The first type, which we call “... Read more»

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Leadership Development: The Six Best Practices

joshbersin — Sat, 26 Jan 2008 16:09:20 +0000

In our recent study, High-Impact Leadership Development: Trends, Best Practices, and Industry Solutions, we identified the best practices and the top providers in leadership development. Our study covered all aspects of leadership development and evaluated a number of HR consultancies. With rich data in hand, we revealed six best practices in leadership development that ... Read more»

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Learning Content Management: A Real Solution for 2008

joshbersin — Fri, 18 Jan 2008 01:11:32 +0000

For many years the corporate learning market has struggled with the issue of content management. Training programs create many forms of content: powerpoint slides, checklists, job aids, video, audio, as well as the massive amount of content provided by e-learning, including HTML pages, Flash objects, assessments, audio, video, interactivities, blog entries, and more.

As more ... Read more»

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Talent Management Suites: Research Launched

joshbersin — Wed, 16 Jan 2008 00:42:56 +0000

We just released the largest-ever research study on the market for talent management suites. This research took place over the last 18 months and is the result of an exhaustive analysis of 20 vendors, 800+ HR managers, and in-depth meetings with more than 50 organizations. Leighanne Levensaler, our principal analyst in this area, is ... Read more»

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An Economic Slowdown – What does it mean to HR?

joshbersin — Sat, 05 Jan 2008 18:53:39 +0000

As we look ahead to 2008, many pundits are trying to predict the direction of the US and world economy. Today we see that the US unemployment rate ticked up to 5% and the job creation rate (18,000 for December) was at its lowest level in four years. The unemployment rate is affected by many ... Read more»

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Aligning HR with the Business: What to do

joshbersin — Fri, 21 Dec 2007 18:07:12 +0000

We recently conducted focus groups with our research members and one of the topics which comes up frequently is the question: how can we better align with our business leaders? Let me discuss a few important comments here (we have much more coming on this topic), and give you a “short guide to becoming aligned ... Read more»

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Wow. Performance Management Really Matters in Retail.

joshbersin — Thu, 13 Dec 2007 01:43:17 +0000

As we continue to study best-practices in talent management and talk with many organizations, we see more and more evidence that top-down goal alignment and transparency truly do drive business results.

For example, we recently had an in-depth discussion with the Vice-President of HR at Bon-Ton Stores, a highly-successful mid-sized retailer which operates among the ... Read more»

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Is it time to Re-Centralize Corporate Training?

joshbersin — Tue, 04 Dec 2007 20:14:38 +0000

An interesting trend is occurring in 2008. Over the last 7-8 years organizations have been working very hard to create a “federated” model for training, which centralizes certain core functions (e.g. LMS administration, leadership development, compliance, tuition reimbursement, catalog content) and decentralizes key training areas in sales, onboarding, customer service, and operations.

This organization model ... Read more»

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SuccessFactors goes Public

joshbersin — Sat, 24 Nov 2007 20:39:38 +0000

Last week was a big week in the world of corporate talent management systems. SuccessFactors, one of the fastest-growing providers of performance management software, went public. The initial IPO valued the company at about $500 Million, or close to 9 times sales. This valuation is very high relative to the other companies in this ... Read more»

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Social Networking: Meet Corporate America

joshbersin — Fri, 16 Nov 2007 23:30:15 +0000

This week I was on a panel at the Oracle Users Group discussing the needs of the multi-generational workforce. Most of the attendees (HR and training managers) were focused on identifying what their organizations need to do to attract, manage, and integrate younger workers into their organizations.

Our research clearly shows that the Millenia (20s) ... Read more»

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IBM Buys Cognos – What will Happen to HR Analytics

joshbersin — Mon, 12 Nov 2007 16:40:03 +0000

For those of you technical people, read on. Before I entered the world of training and talent management, I spent almost ten years of my career in the analytics and data warehousing business. At that time (1980s and early 1990s) the market for “business intelligence” software was wild. There were dozens of companies selling pc-based ... Read more»

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MetLife’s Multi-Generational Workforce

joshbersin — Sun, 11 Nov 2007 16:33:16 +0000

I recently completed a meeting with 200 of the top HR executives at MetLife, one of the most successful and sustainable global insurance companies. MetLife’s Vice-President of People, Deb Capolarello, is developing an integrated talent management strategy to help the organization integrate all its well-established HR processes into business solutions.

One of the problems MetLife ... Read more»

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Performance and Recruiting Management Shootout – Who Won?

joshbersin — Wed, 24 Oct 2007 14:23:39 +0000

Industry’s First Integrated Performance and Recruiting Shootout

This year’s shootout focused on the powerful integration (but not well understood or adopted) between performance management and recruiting including the coveted, and often elusive measure of “quality of hire. Four leading talent management suite vendors were included; Authoria, HRsmart, SuccessFactors, and Vurv had 75 minutes to demonstrate ... Read more»

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Story-Telling as Corporate Learning

joshbersin — Sun, 21 Oct 2007 19:44:24 +0000

I recently had a conversation with Tamara Elkeles, the Chief Learning Officer for Qualcomm. Qualcomm is a highly successful technology company which focuses on many technologies embedded in the cellular telephone industry. The company is in the Intellectual Property business, primarily licensing technology to cellular providers, telecommunications companies, and manufacturers.

Tamara has a very successful ... Read more»

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HR Technology Conference 2007 – A Recap

joshbersin — Sun, 14 Oct 2007 22:25:14 +0000

Leighanne Levensaler and I just finished a week at the HR Technology show in Chicago. This conference represents one of the biggest meetings of HR technologists and HR software vendors each year. As always, this conference was an opportunity for most of the HR and learning technology providers to announce new products and offerings.

Here ... Read more»

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A New Organizational Learning Model: Learning On-Demand

joshbersin — Mon, 01 Oct 2007 22:41:31 +0000

Much has been written in the last few years about “informal learning” and the need for a culture of learning in organizations. We know from our research that today’s tight labor market and the changing demographics of the workforce are creating an even greater and greater need for a new model. Let me discuss our ... Read more»

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The Death of the Performance Appraisal – Redefining Performance Management

joshbersin — Sat, 15 Sep 2007 15:19:33 +0000

Should we kill the performance appraisal process?

Over the last few years as we have studied the market for performance management systems, we have talked with dozens of HR executives and managers about their performance management process. In our discussions we find that organizations struggle mightily with the right way to craft the precise process ... Read more»

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Next Generation Performance Management is Coming

joshbersin — Tue, 11 Sep 2007 14:25:55 +0000

Yesterday Taleo, one of the largest providers of online recruiting and applicant tracking systems, announced its long-awaited performance management system. As we have been writing for nearly two years, it is about time someone started to rethink this problem. The system is built on a whole new metaphor for user interfaces, giving the manager, employee, ... Read more»

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Choosing an LMS: What to do?

joshbersin — Sun, 29 Jul 2007 23:31:16 +0000

The Quandry of Selecting Learning Management Systems

After many years as an analyst in this market, learning management systems continue to amaze me. They are like chameleons – continuously changing and morphing to survive as corporate learning and software markets evolve. We have seen four big phases over the last 10 years: first as back-office ... Read more»

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Rapid E-Learning… and the Need for a Learning Architecture

joshbersin — Sun, 29 Jul 2007 19:24:52 +0000

The Origins of Rapid E-Learning

Some years ago (2003) we were doing some consulting with a major tools provider and first coined the term “rapid e-learning.” Yes, it was us. In fact, I first realized the market for this back in 2000 while I was working at DigitalThink, and we developed a product we called ... Read more»

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SuccessFactors Files for Public Offering (updated)

joshbersin — Mon, 23 Jul 2007 22:52:24 +0000

(This post was recently updated after conversations with
SuccessFactors VP of Product Marketing.)

Recently SuccessFactors Inc. filed their “S-1” statement, a prospectus to file for public offering. SuccessFactors is one of the most interesting and fast-growing software companies in the talent management market. Looking at the S-1 filing helps us understand many things about this ... Read more»

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Learning Outsourcing Marches Ahead: New Economics

joshbersin — Sun, 22 Jul 2007 00:37:14 +0000

We have always regarded the term “learning outsourcing” as a misnomer. The very nature of a training function requires that many of the topics, programs, and solutions are outsourced – after all, training managers are expected to be able to train and support every function in the company. How can they possibly do this without ... Read more»

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The New Chief Learning Officer: 2008 and Beyond

joshbersin — Sat, 21 Jul 2007 22:51:17 +0000

The role of chief learning officer has been hard to define for years. While it is becoming more prevalent (our research shows that approximately 30% of large organizations have a named CLO), the definition of what a CLO does is changing.
Typically the CLO is defined as the “business leader of corporate learning.” At organizations ... Read more»

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High Impact Talent Management: Top 22 High-Impact Processes

joshbersin — Tue, 17 Jul 2007 18:13:03 +0000

The Top 22 Business Processes which Drive Business Impact

In 2007 we conducted one of the largest-ever studies of corporate talent management: we interviewed and surveyed more than 750 corporations to gain an understanding of their business problems, their talent challenges, and their levels of maturity and sophistication in 62 different talent management processes.

This ... Read more»

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Management of Compliance Training

joshbersin — Tue, 17 Jul 2007 01:41:14 +0000

Compliance-related training is a very big business. Bersin & Associates estimates that complying with regulatory guidelines accounts for as much as 30% of training-related technology expenditures. Many technology expenditures (LMS systems in particular) have been justified simply on the basis of keeping more accurate and accessible compliance records.

Our current research has revealed some interesting ... Read more»

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What is Talent Management?

joshbersin — Mon, 16 Jul 2007 02:27:20 +0000

Talent Management” has become one of the most important buzzwords in Corporate HR and Training today. In this article we will explain the history, principles, and processes of talent management and help readers understand this important area.

From Personnel to Strategic HR to Talent Management

To understand why Talent Management has become so important, we ... Read more»

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The Need for a Chief Learning Officer

joshbersin — Thu, 12 Jul 2007 11:22:00 +0000

One of the ongoing debates in learning and development organizations is the need for a CLO. In June I hosted a panel of three very effective CLOs at the ASTD conference in Atlanta and also had a series of conversations with a client about how they justified this role. Let me say flat out that ... Read more»

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Coaching: An Imperative for Leaders

joshbersin — Mon, 18 Jun 2007 19:27:56 +0000

We recently completed High Impact Talent Management®, a major research study on the business impact of corporate leadership and talent management processes. One of the goals of this research was to understand where organizations could best focus their leadership development and management efforts to drive greatest business results. We call these findings the top 22 high-impact ... Read more»

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Offshoring Content Development

joshbersin — Sun, 03 Jun 2007 01:58:36 +0000

The Trend toward Offshoring

There seems to be a stampede of U.S. companies rushing to outsource their operations to offshore companies, dramatically expanding the economies of India and China. What is fueling the trend is the desire to gain access to lower cost, high quality labor. Top business functions for offshoring include customer service, IT ... Read more»

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Death of the Corporate University

joshbersin — Fri, 01 Jun 2007 21:45:56 +0000

In our High Impact Learning Organization® research and workshops we talk with training managers and directors about their challenges in organization, management and governance. Nearly every organization tells us the same thing: their current organization model for corporate training is undergoing a dramatic change. This article summarizes these changes and what they mean for you.... Read more»

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Talent Management Changes HR

joshbersin — Fri, 01 Jun 2007 21:34:26 +0000

“Talent Management” has become one of the most important buzzwords in Corporate HR and Training today. In this article we will explain the history, principles, and processes of talent management and help readers understand our research agenda in this important area.

From Personnel to Strategic HR to Talent Management

To understand why Talent Management has ... Read more»

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Channel Sales Training Best Practices

joshbersin — Fri, 01 Jun 2007 21:30:09 +0000

We estimate that sales channel training alone makes up more than $6 Billion in products and services. All product companies, from software companies to medical device manufacturers to beverage bottlers, have sales channels to train. These “extended enterprise” sales forces must be regularly trained on new products, promotions, service and support procedures, and general selling ... Read more»

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Learning Organization Benchmarking

joshbersin — Fri, 01 Jun 2007 21:29:48 +0000

As organizations evolve their training organizations to further improve business impact, better leverage technology, and become more service-oriented, we find them looking more and more to benchmarking. As a research organization we have had the opportunity to help dozens of organizations with benchmarking. This article will explain what benchmarking is and how you can ... Read more»

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Managing Compliance Training

joshbersin — Fri, 01 Jun 2007 20:19:41 +0000

Our current research has revealed some interesting ... Read more»

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Career Development is Back: Returning to the Forefront

joshbersin — Tue, 29 May 2007 00:15:38 +0000

As organizations continue to understand and focus their talent management strategies, one of the most important processes they are focusing on is performance management. Our High Impact Talent Management® research identified performance management as the area of talent management which actually drives the highest levels of business impact. Why? Because as we all well know, ... Read more»

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Coaching: The Next Big thing in Leadership Development

joshbersin — Sun, 13 May 2007 22:44:45 +0000

We recently completed High Impact Talent Management®, a large research study on the business impact of various leadership and talent management processes. One of the goals of this research was to understand where organizations could best focus their leadership development and management efforts to drive greatest business results.

What we found was very enlightening: the ... Read more»

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The Challenge of Training Measurement

joshbersin — Sat, 12 May 2007 01:15:55 +0000

More than 240 books on Amazon.com and 90 articles on the American Society of Training and Development (ASTD) website are devoted to the measurement and evaluation of training. There are also more than 2,000 websites featuring consultants and tools to help the measurement process. Yet, despite all these extensive resources, most training managers do not ... Read more»

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HR Technology Conference 2006

joshbersin — Sat, 12 May 2007 01:10:56 +0000

Reflections on the 2006 HR Technology Conference

We recently attended the HR Technology trade show in Chicago. This conference is the only event purely focused on the selection and implementation of HR technology (primarily software systems). This year’s three-day event, held in Chicago in early October, drew more than 1,500 attendees and more than 220 ... Read more»

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Saba Acquires Centra

joshbersin — Sat, 12 May 2007 01:05:20 +0000

In the last 12 months we have seen many mergers in the learning market take place: Oracle’s acquisition of Peoplesoft, SumTotal’s acquisition of Pathlore, Saba’s acquisition of Thinq, and KnowledgePlanet’s acquisition of KnowledgeImpact.

Why these Mergers are Occurring

In general the enterprise learning and LMS markets are maturing. The LMS market has grown big enough ... Read more»

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Talent Management: Too Important to Delegate to HR

joshbersin — Fri, 11 May 2007 14:05:51 +0000

Talent Management is a Business Problem, not an HR Problem

As we complete our High Impact Talent Management® research (to be launched this May), we are uncovering some very important issues. One in particular is the critical need to understand that talent management is not an “HR process ” but rather a “business process” which ... Read more»

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Performance Management is Management

joshbersin — Fri, 11 May 2007 12:04:27 +0000

The Seven Important Elements of Performance Management

Performance management is far more than performance appraisal. In fact, this is probably the last and least important part of the process. As we see it, “performance management” is “management.” It describes the ongoing process between employees and managers which takes place every single day. The seven key ... Read more»

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Best Practices in Performance Management at Kimberly Clark

joshbersin — Fri, 07 Apr 2006 23:52:46 +0000

I just completed a detailed interview with Gary Short, Kimberly Clark’s director of Talent Management. The company has had a legacy performance management process for 20 years which had limited adoption but a very long term history. The old process grouped employees into only three levels: meets expectations, exceeds, or does not meet expectations. As ... Read more»

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