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    <title>Life at Work: People, Projects, Politics and Pressure</title>
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    <description>Tips, techniques, insights and inspiration on topics like person-to-person communications, project management, workplace politics, and workplace conflict.</description>
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      <title>On Being Seriously Funny at Work</title>
      <description><![CDATA[<img src="https://ChacoCanyon.com/images/mark-twain-1907.png" width="216" height="303" alt="Mark Twain in 1907" class="MarginLeft">Humor is such a valuable tool at work that it ought to be recognized as an official contribution by team members who provide the laughs that keep some teams from auto-destructing. Even if you're not known for bringing the funny, there are a few simple techniques that can change your image.]]></description>
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      <author>rbrenner@ChacoCanyon.com (Rick Brenner)</author>
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      <pubDate>Wed, 09 Jul 2025 04:30:00 EDT</pubDate>
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      <title>The True Costs of Contractors</title>
      <description><![CDATA[<img src="https://ChacoCanyon.com/images/code-screen.png" width="216" height="144" alt="A screenful of code" class="MarginLeft">Among the more commonly cited reasons for hiring contractors instead of direct employees is cost savings. But are these savings real? Direct compensation, including perks and benefits, might favor the contractor arrangement, but indirect costs tell another story.]]></description>
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      <author>rbrenner@ChacoCanyon.com (Rick Brenner)</author>
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      <pubDate>Wed, 02 Jul 2025 04:30:00 EDT</pubDate>
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      <title>Meandering Monologues in Meetings: Engagement</title>
      <description><![CDATA[<img src="https://ChacoCanyon.com/images/braided-streams.png" width="216" height="144" alt="Braided streams in Grewingk Glacier River" class="MarginLeft">In meetings, a meandering monologue has taken over when someone speaks at length with no sign of coming to a clear point, and little content of evident value. This behavior reduces engagement on the part of other attendees, thereby limiting the meeting's value to the organization.]]></description>
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      <pubDate>Wed, 25 Jun 2025 04:30:00 EDT</pubDate>
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      <title>Meandering Monologues in Meetings: Time</title>
      <description><![CDATA[<img src="https://ChacoCanyon.com/images/charley-river.png" width="216" height="162" alt="Aerial view of the Charley River at its confluence with the Yukon" class="MarginLeft">In a meeting, a meandering monologue has taken over when someone speaks at length with no sign of coming to a clear point, with no clear direction, and with little evidence of relevance to the topic at hand. This behavior wastes time, reduces engagement, and delays decisions.]]></description>
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      <author>rbrenner@ChacoCanyon.com (Rick Brenner)</author>
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      <pubDate>Wed, 18 Jun 2025 04:30:00 EDT</pubDate>
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      <title>More Things I've Learned Along the Way: VII</title>
      <description><![CDATA[<img src="https://ChacoCanyon.com/images/horse-shoe-bend.png" width="216" height="106" alt="Horse Shoe Bend of the Colorado River in the Grand Canyon" class="MarginLeft">When I gain an important insight, or when I learn a lesson, I make a note. Example: If you're interested in changing how a social construct operates, knowing how it came to be the way it is can be much less useful than knowing what keeps it the way it is.]]></description>
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      <pubDate>Wed, 11 Jun 2025 04:30:00 EDT</pubDate>
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      <title>White-Collar Contractor Sabotage</title>
      <description><![CDATA[<img src="https://ChacoCanyon.com/images/sabots-gaugin.png" width="216" height="162" alt="Pair of Wooden Shoes [right] (Sabots)" class="MarginLeft">Modern firms in competitive, dynamic markets draw on many types of employer/employee relationships, including contractors. By providing privileges and perks preferentially among these different types, they risk creating a caldron of resentments that can reduce organizational effectiveness.]]></description>
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      <pubDate>Wed, 04 Jun 2025 04:30:00 EDT</pubDate>
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      <title>Mismanaging Project Managers: Leadership</title>
      <description><![CDATA[<img src="https://ChacoCanyon.com/images/bactrian-camel.png" width="216" height="144" alt="A Bactrian camel" class="MarginLeft">Most organizations hold project managers accountable for project performance. But they don't hold Project Sponsors or other Senior Managers accountable for the consequences of their actions when they interfere with the project manager's ability to lead the project team.]]></description>
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      <pubDate>Wed, 28 May 2025 04:30:00 EDT</pubDate>
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      <title>Mismanaging Project Managers: Mechanics</title>
      <description><![CDATA[<img src="https://ChacoCanyon.com/images/strangler-fig.png" width="216" height="324" alt="A Strangler Fig in Australia" class="MarginLeft">Most organizations hold project managers accountable for project performance. But they don't grant those project managers control of resources. And some Senior Managers escape accountability for their actions when they interfere with project work. Here's a catalog of behaviors worth looking at.]]></description>
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      <pubDate>Wed, 21 May 2025 04:30:00 EDT</pubDate>
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      <title>Working with the Overconfident</title>
      <description><![CDATA[<img src="https://ChacoCanyon.com/images/apollo-1-crew.png" width="216" height="137" alt="Grissom, White, and Chaffee in front of the launch pad containing their AS-204 space vehicle" class="MarginLeft">A cognitive bias known as the Overconfidence Effect causes us to overestimate the reliability of our judgments. Decisions we make based on those judgments are therefore suspect. But there are steps we can take to make our confidence levels more realistic, and thus make our decisions more reliable.]]></description>
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      <author>rbrenner@ChacoCanyon.com (Rick Brenner)</author>
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      <pubDate>Wed, 14 May 2025 04:30:00 EDT</pubDate>
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      <title>Subject Matter Bullying</title>
      <description><![CDATA[<img src="https://ChacoCanyon.com/images/mobbing.png" width="216" height="130" alt="A dramatization of a mobbing incident" class="MarginLeft">Most workplace bullying tactics have analogs in the schoolyard -- isolation, physical attacks, name-calling, and extortion are common examples. Subject matter bullying might be an exception, because it requires expertise in a sophisticated knowledge domain. And that's where trouble begins.]]></description>
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      <pubDate>Wed, 07 May 2025 04:30:00 EDT</pubDate>
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      <title>Writing and Managing Email</title>
      <description>Links to articles from Point Lookout that touch on Writing and Managing Email.</description>
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      <pubDate>Wed, 09 Jul 2025 04:30:00 EDT</pubDate>
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