https://www.strategy-business.com/health-care Read articles about the health care system, health insurance reform, health care costs, spending accounts, the pharmaceutical industry, health insurance, benefits, and hospital costs. Mon, 23 Jan 2006 00:00:00 -0600 Tue, 14 Jul 2026 23:05:13 -0500 melanie.rodier.milazzo@pwc.com (Melanie Milazzo) strategy-business@ravencreative.com (strategy+business webmaster) https://www.strategy-business.com/media/image/sb-rss_feed_logo-sb.gif https://www.strategy-business.com/health-care 134 50 https://www.strategy-business.com/article/Focusing-on-missions?rssid=health-care&gko=34e2c In an interview with strategy+business, Zahid Salman, president and chief executive officer of Canadian insurer GreenShield, describes how the nonprofit is tapping into digital strategies and the larger healthcare ecosystem to evolve into a payer-provider at scale. by Daniel Gross Wed, 01 Apr 2026 00:00:00 -0500 https://www.strategy-business.com/article/Focusing-on-missions?rssid=health-care&gko=34e2c https://pwc.to/45vNhMk?rssid=health-care Healthcare is being reimagined. In this episode of our Take on Tomorrow podcast, we explore how technology, collaboration and patient-first thinking are transforming the future of healthcare. Tue, 26 Aug 2025 12:00:00 -0500 https://pwc.to/45vNhMk?rssid=health-care https://www.pwc.com/gx/en/issues/technology/genai-adoption-game-changer.html?utm_campaign=sbpwc&utm_medium=site&utm_source=hpedit&rssid=health-care GenAI's disruptive potential and adoption enablers will shape the pace at which companies in each industry pursue efficiency and reinvention opportunities. by Bret Greenstein, Jennifer Kosar, Colin Light, and Mary Shelton Rose Thu, 27 Jun 2024 00:00:00 -0500 https://www.pwc.com/gx/en/issues/technology/genai-adoption-game-changer.html?utm_campaign=sbpwc&utm_medium=site&utm_source=hpedit&rssid=health-care https://www.strategy-business.com/article/Sun-Life-is-building-a-culture-of-growth-and-transformation?rssid=health-care&gko=750ce In this Inside the Mind of the CEO interview, s+b speaks with the leader of Sun Life, a financial-services giant in life insurance and asset management. CEO Kevin Strain discusses his strategy for growth and expansion and provides his views on the key role culture will play in helping Sun Life become a more agile and digital company. by Allan Buitendag and Glenn Kauth Tue, 25 Jul 2023 00:00:00 -0500 https://www.strategy-business.com/article/Sun-Life-is-building-a-culture-of-growth-and-transformation?rssid=health-care&gko=750ce https://www.strategy-business.com/article/Companies-that-change-the-game-can-change-the-world?rssid=health-care&gko=d297d How can companies tackle big societal problems while creating value? Three PwC authors show how a select group of companies--dubbed game changers--can harness powerful technologies and marry them to a disruptive business model. They demonstrate how companies in the healthcare sector are already using exponential technologies such as AI and big data, which scale rapidly, to attack the thorniest healthcare challenges. by Sundar Subramanian, Anand Rao, and Harshavardan Kasturirangan Thu, 26 Jan 2023 00:00:00 -0600 https://www.strategy-business.com/article/Companies-that-change-the-game-can-change-the-world?rssid=health-care&gko=d297d https://www.strategy-business.com/article/How-the-pandemic-energized-the-fight-for-health-equity?rssid=health-care&gko=3594a Healthcare inequities were aggravated by COVID-19. In many instances, the most vulnerable populations experienced the worst health, economic, and social outcomes. But, as the authors of a new PwC report make clear, the outside-the-box mindset inspired by the pandemic has the potential to accelerate progress and achieve better outcomes for all--by harnessing data, making better use of technology, and forging new partnerships. by Ron Chopoorian and Sarah Butler Wed, 13 Jul 2022 00:00:00 -0500 https://www.strategy-business.com/article/How-the-pandemic-energized-the-fight-for-health-equity?rssid=health-care&gko=3594a https://www.strategy-business.com/article/The-little-molecule-that-could?rssid=health-care&gko=84f10 Bethany McLean discusses A Shot to Save the World: The Inside Story of the Life-or-Death Race for a COVID-19 Vaccine, by Wall Street Journal reporter Gregory Zuckerman, which tells the story of the dogged and iconoclastic scientists who pursued mRNA technology, along with other underappreciated vaccine advances, on the path to a mass-produced COVID-19 vaccine. by Bethany McLean Thu, 13 Jan 2022 00:00:00 -0600 https://www.strategy-business.com/article/The-little-molecule-that-could?rssid=health-care&gko=84f10 https://www.strategy-business.com/article/How-New-Zealands-Whakarongorau-Aotearoa-is-improving-equity-in-healthcare?rssid=health-care&gko=c94a5 In this Inside the Mind of the CEO interview, Andrew Slater, chief executive of Whakarongorau Aotearoa (New Zealand Telehealth Services), discusses how he has scaled the telehealth firm during the pandemic, and how the company is innovating as the healthcare landscape evolves. by Renate Swart and Kieran McCann Wed, 10 Nov 2021 00:00:00 -0600 https://www.strategy-business.com/article/How-New-Zealands-Whakarongorau-Aotearoa-is-improving-equity-in-healthcare?rssid=health-care&gko=c94a5 https://www.strategy-business.com/article/History-lessons?rssid=health-care&gko=5da10 Assessing the continuing impact of COVID-19, Columbia University historian Adam Tooze considers the strengths and fragilities of the interlocking systems that power the global economy. by Daniel Gross Mon, 25 Oct 2021 00:00:00 -0500 https://www.strategy-business.com/article/History-lessons?rssid=health-care&gko=5da10 https://www.strategy-business.com/blog/Weighing-the-risk-ethics-of-requiring-vaccinations?rssid=health-care&gko=50940 Businesses are grappling with the thorny question of whether to require employees to get COVID-19 vaccinations. Michele Wucker notes that the arrival of vaccines can be a catalyst for valuable dialogue about how risk-taking and ethics play into an organization's culture. by Michele Wucker Tue, 18 May 2021 00:00:00 -0500 https://www.strategy-business.com/blog/Weighing-the-risk-ethics-of-requiring-vaccinations?rssid=health-care&gko=50940 https://www.strategy-business.com/blog/Empowerment-will-be-at-the-heart-of-the-new-healthcare-experience?rssid=health-care&gko=a5874 COVID-19 has highlighted the importance of keeping patients, families, and caregivers informed and connected, and of valuing them as co-creators in building the future of healthcare delivery. by Ron Chopoorian, Vaughn Kauffman, and Margherita Masciariello Tue, 16 Feb 2021 00:00:00 -0600 https://www.strategy-business.com/blog/Empowerment-will-be-at-the-heart-of-the-new-healthcare-experience?rssid=health-care&gko=a5874 https://www.strategy-business.com/article/Pfizers-vaccine-machine?rssid=health-care&gko=c8c0e Pfizer CEO Albert Bourla was one year into his tenure at the helm of the pharmaceutical company when COVID-19 hit. In an interview with strategy+business, Bourla discusses the company's efforts to codevelop the first COVID-19 vaccine to be approved for use in the U.S., Pfizer's ongoing transformation, and the necessity to keep striving for big breakthroughs. by Ron Chopoorian and Daniel Gross Thu, 04 Feb 2021 00:00:00 -0600 https://www.strategy-business.com/article/Pfizers-vaccine-machine?rssid=health-care&gko=c8c0e https://www.strategy-business.com/blog/What-made-the-NBA-bubble-work-Data?rssid=health-care&gko=4f6e4 The NBA's bubble provides an example of how the spread of COVID-19 can be controlled by tracking data from digital health devices. by Kevin Maney Tue, 24 Nov 2020 00:00:00 -0600 https://www.strategy-business.com/blog/What-made-the-NBA-bubble-work-Data?rssid=health-care&gko=4f6e4 https://www.strategy-business.com/article/COVID-19-places-a-heightened-emphasis-on-mental-health?rssid=health-care&gko=628c6 As companies focus on the social factors that influence professional performance, Rana Mehta, Sarah Butler, and Damien Angus of PwC argue that businesses must pay more attention to employee mental health. COVID-19 is taxing the mental health of employees across the board, and companies are addressing the issue by rolling out new benefits programs, finding new ways to use technology to deliver mental health services, and speaking more openly about the importance of mental health. by Rana Mehta, Sarah Butler, and Damien Angus Thu, 08 Oct 2020 00:00:00 -0500 https://www.strategy-business.com/article/COVID-19-places-a-heightened-emphasis-on-mental-health?rssid=health-care&gko=628c6 https://www.strategy-business.com/article/Tom-Friedens-plan-for-public-and-economic-health?rssid=health-care&gko=6a111 Dr. Thomas Frieden, former head of the Centers for Disease Control and Prevention, has been working on vital public health matters for more than three decades. In an interview with strategy+business, Frieden, who currently runs the public health nonprofit Resolve to Save Lives, describes why public health is the route to economic health and outlines successful strategies for combating epidemics. by Daniel Gross Tue, 21 Jul 2020 00:00:00 -0500 https://www.strategy-business.com/article/Tom-Friedens-plan-for-public-and-economic-health?rssid=health-care&gko=6a111 https://www.strategy-business.com/blog/Checking-in-on-employee-health-and-well-being?rssid=health-care&gko=e2843 As businesses and governments consider how to reopen workplaces, employee health must be the foremost concern. Automated contact tracing in the workplace -- and only in the workplace -- can help businesses reduce risk for their people and provide workers with peace of mind. by Emily Stapf and David Sapin Mon, 04 May 2020 00:00:00 -0500 https://www.strategy-business.com/blog/Checking-in-on-employee-health-and-well-being?rssid=health-care&gko=e2843 https://www.strategy-business.com/article/Plumbing-the-depths?rssid=health-care&gko=dee77 In their comprehensive new book, Deaths of Despair and the Future of Capitalism, economists Anne Case and Angus Deaton explain why mortality rates in the U.S. are rising. by Mike Jakeman Mon, 06 Apr 2020 00:00:00 -0500 https://www.strategy-business.com/article/Plumbing-the-depths?rssid=health-care&gko=dee77 https://www.strategy-business.com/blog/Telehealth-for-all-could-be-the-answer-to-healthcare-reform?rssid=health-care&gko=a5ee4 As officials promote virtual doctor's visits to curb spread of COVID-19, ease of care will naturally lower healthcare costs. If this new way of treating patients catches on, it could be all the reform we need. by Kevin Maney Fri, 03 Apr 2020 00:00:00 -0500 https://www.strategy-business.com/blog/Telehealth-for-all-could-be-the-answer-to-healthcare-reform?rssid=health-care&gko=a5ee4 https://www.strategy-business.com/blog/Seven-key-actions-business-can-take-to-mitigate-the-effects-of-COVID-19?rssid=health-care&gko=fba7c The effects of COVID-19 are already causing worldwide distress and economic upheaval. This article looks at seven steps business leaders can take to ensure they are in the best shape possible to withstand what's ahead. These steps put the welfare of workers first and encourage business leaders to make sure they know where their people are and how to address their concerns. by Melanie Butler and Kristin Rivera Fri, 06 Mar 2020 00:00:00 -0600 https://www.strategy-business.com/blog/Seven-key-actions-business-can-take-to-mitigate-the-effects-of-COVID-19?rssid=health-care&gko=fba7c https://www.strategy-business.com/article/Using-culture-to-offer-more-customer-centric-healthcare?rssid=health-care&gko=62a24 Traditional healthcare players are investing heavily to enhance the patient, or customer, experience. Companies can rework the org chart, invest in technology, and trumpet customer-centricity on HR posters, but if the corporate culture doesn't support the efforts, they won't take hold. Here's how to shape your organization's culture to drive this change. by Jaime Estupiñán, Alice Zhou, and Jessica Geiger Mon, 28 Oct 2019 00:00:00 -0500 https://www.strategy-business.com/article/Using-culture-to-offer-more-customer-centric-healthcare?rssid=health-care&gko=62a24 https://www.strategy-business.com/blog/Offering-mental-health-apps-as-part-of-corporate-wellness-programs-can-be-risky?rssid=health-care&gko=9d34b The market for mental health apps is exploding, and many companies are offering them as part of their wellness programs. But given how little research has been done on these apps' side effects and efficacy, both workers and their bosses need to be cautious regarding their use. by Linda Rodriguez McRobbie Mon, 19 Aug 2019 00:00:00 -0500 https://www.strategy-business.com/blog/Offering-mental-health-apps-as-part-of-corporate-wellness-programs-can-be-risky?rssid=health-care&gko=9d34b https://www.strategy-business.com/article/Leading-with-a-mission-mind-set?rssid=health-care&gko=4ae75 As the head of Cleveland-based KeyCorp Bank, Beth Mooney is one of the most powerful women in finance in the United States. She also is chair of the Cleveland Clinic, a world-renowned research hospital. Trust is particularly vital to the success of both institutions, and to attain customers' trust, Mooney credits her mission mind-set and focus on transparency and customer service. by Samantha Marshall Wed, 07 Aug 2019 00:00:00 -0500 https://www.strategy-business.com/article/Leading-with-a-mission-mind-set?rssid=health-care&gko=4ae75 https://www.strategy-business.com/article/All-the-healthcare-you-can-afford?rssid=health-care&gko=a0092 In his final book, Priced Out, economist Uwe Reinhardt asks the most taboo question in healthcare, and explains why Americans pay the highest prices in the world to support a system in which the majority skimp on care and suffer. by Theodore Kinni Wed, 31 Jul 2019 00:00:00 -0500 https://www.strategy-business.com/article/All-the-healthcare-you-can-afford?rssid=health-care&gko=a0092 https://www.strategy-business.com/blog/The-silver-lining-of-an-aging-population?rssid=health-care&gko=6230d Many policymakers, analysts, and economists who focus on maximizing economic growth warn against the threat of aging populations: a dwindling workforce that won't be able to keep up with demand, the rising cost of eldercare, and an expected shortfall in retirement funding. But new research shows that such a demographic shift should benefit people and the planet. by Matt Palmquist Mon, 04 Mar 2019 00:00:00 -0600 https://www.strategy-business.com/blog/The-silver-lining-of-an-aging-population?rssid=health-care&gko=6230d https://www.strategy-business.com/blog/Saving-Lives-with-High-Tech-Underwear?rssid=health-care&gko=70f76 Health sensors that are built into people's daily lives (and attire) could help researchers address many types of life-threatening crises. by Kevin Maney Tue, 29 Jan 2019 00:00:00 -0600 https://www.strategy-business.com/blog/Saving-Lives-with-High-Tech-Underwear?rssid=health-care&gko=70f76 https://www.strategy-business.com/article/A-Doctors-Prescription-Data-May-Finally-Be-Good-for-Your-Health?rssid=health-care&gko=92056 Robert Wachter, M.D., best-selling author of The Digital Doctor, is increasingly optimistic that technology can improve healthcare. Better strategic management of people, systems, and data is making a difference; there's more venture money behind healthcare tech; and companies such as Apple, Amazon, Google, and Microsoft are all entering the field. by Art Kleiner Mon, 08 Oct 2018 00:00:00 -0500 https://www.strategy-business.com/article/A-Doctors-Prescription-Data-May-Finally-Be-Good-for-Your-Health?rssid=health-care&gko=92056 https://www.strategy-business.com/article/The-Flywheel-Philosophy?rssid=health-care&gko=9bba8 Many companies are now looking beyond the goal of shareholder value to a strategy that rests on building stakeholder value. The healthcare supply company Henry Schein has been pursuing such a model, seeking to generate shared value for numerous parties. The company consciously pursues initiatives that are designed to generate long-term, trust-based partnerships with customers, suppliers, and employees as opposed to short-term transactional relationships -- with the assumption that such partnerships will produce benefits for both shareholders and society at large. by Kate Isaacs and Allison Neale Thu, 20 Sep 2018 00:00:00 -0500 https://www.strategy-business.com/article/The-Flywheel-Philosophy?rssid=health-care&gko=9bba8 https://www.strategy-business.com/article/Physician-Disrupt-Thyself?rssid=health-care&gko=332fa In their new book, Reverse Innovation in Health Care: How to Make Value-Based Delivery Work, Vijay Govindarajan and Ravi Ramamurti make the convincing case that the costly U.S. healthcare system has a great deal to learn from efforts in India. Faced with the challenge of providing services to consumers who can afford to pay very little, the seven "Indian exemplars" profiled in the book have developed the ability to provide quality heart surgery and eye care at a fraction of the cost charged in developed markets like the U.S. by Theodore Kinni Wed, 19 Sep 2018 00:00:00 -0500 https://www.strategy-business.com/article/Physician-Disrupt-Thyself?rssid=health-care&gko=332fa https://www.strategy-business.com/article/The-M-A-Activity-Transforming-Healthcare?rssid=health-care&gko=7e043 A rapid and far-reaching transformation of the US$450 billion pharmacy benefits manager (PBM) market, which touches virtually every healthcare consumer, is unfolding in front of our eyes. Two major factors are spurring this change: a spate of far-reaching deals between insurers, retail drugstore chains, and PBMs; and regulatory uncertainty. The result is that pharmacy benefits are no longer viewed as a cost to be managed, but rather as a strategic lever that can be pulled by organizations seeking to drive meaningful impact on both cost and quality. It is unclear precisely how the landscape will evolve. But amid the uncertainty, leaders can take several no-regret moves that will serve them in good stead regardless of industry changes. These moves include building competitive intelligence and market-sensing capabilities; focusing on the consumer experience; and optimizing networks. by Gary Ahlquist and John Petito Mon, 13 Aug 2018 00:00:00 -0500 https://www.strategy-business.com/article/The-M-A-Activity-Transforming-Healthcare?rssid=health-care&gko=7e043 https://www.strategy-business.com/article/The-Insurance-Industry-Needs-an-Intervention?rssid=health-care&gko=2b70c Before attempting to execute new strategies, insurance companies need to reevaluate every dimension of their operating model. Here are some recommendations. by Bruce Brodie, Rutger von Post, and Michael Mariani Mon, 18 Jun 2018 00:00:00 -0500 https://www.strategy-business.com/article/The-Insurance-Industry-Needs-an-Intervention?rssid=health-care&gko=2b70c