Articles, Tips and Tech for Law Firms and Lawyers https://www.attorneyatwork.com/ Tue, 28 Apr 2026 05:07:57 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://www.attorneyatwork.com/wp-content/uploads/2023/06/cropped-Attorney-at-Work-Favicon-1200-32x32.jpg Articles, Tips and Tech for Law Firms and Lawyers https://www.attorneyatwork.com/ 32 32 Legal Client Service Protocols: Tips to Ensure Things Don’t Slip Through the Cracks https://www.attorneyatwork.com/legal-client-service-protocols/ https://www.attorneyatwork.com/legal-client-service-protocols/#respond Tue, 28 Apr 2026 05:00:00 +0000 https://www.attorneyatwork.com/?p=100040465 Sally Schmidt | When you do something repetitively, it’s easy to go on autopilot. Establishing client service protocols helps ensure you’re paying proper attention to every client.

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]]> https://www.attorneyatwork.com/legal-client-service-protocols/feed/ 0 The Law Firm Productivity Myth That’s Burning Lawyers Out https://www.attorneyatwork.com/law-firm-productivity-myth-burning-lawyers-out/ Mon, 27 Apr 2026 10:00:00 +0000 https://www.attorneyatwork.com/?p=100052187 If you ask most lawyers what productivity looks like, the answer is predictable, says Karen Skinner. More hours. Faster turnaround. More, more, more. But what if better productivity means doing less, not more?

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]]> Beyond AI Policy: What to Tell Your Clients After Heppner https://www.attorneyatwork.com/ai-and-attorney-client-privilege-heppner/ Fri, 24 Apr 2026 16:37:28 +0000 https://www.attorneyatwork.com/?p=100052152 Eric Magnuson | A written prohibition on the use of consumer AI tools is a sticky note on an unlocked door. It does not prevent entry. Contracts, technical controls, training and enforcement must reinforce the policy.

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]]> The Seven Pillars of Legal MSO Deals https://www.attorneyatwork.com/seven-pillars-of-legal-mso-deals/ Thu, 23 Apr 2026 10:00:00 +0000 https://www.attorneyatwork.com/?p=100052157 Frederick Shelton and Ayven Dodd: 'The Legal MSO industry is still in its early stages. That means firms are getting the best deals they will ever get — at least the firms that aren't distracted shiny objects while the MSO is taking control over autonomy, culture and the massive payouts at the end.'

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]]> Why Trust is the Strategy & How to End a Friendship with AI https://legalbroadcastingcompany.com/why-trust-is-the-strategy-how-to-end-a-friendship-with-ai/#new_tab Thu, 23 Apr 2026 09:30:00 +0000 https://www.attorneyatwork.com/?p=100052235 Megan Hargroder returns to discuss scaling a legal marketing agency and why AI-driven search (AEO) requires a shift to trust-based storytelling.

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]]> How to Recognize Workplace Bullying in the Legal Profession and What Your Law Firm Can Do to Stop It https://www.attorneyatwork.com/workplace-bullying-in-the-legal-profession/ Wed, 22 Apr 2026 11:00:00 +0000 https://www.attorneyatwork.com/?p=100051333 Ending workplace bullying doesn't require perfection, says "Surviving Bully Culture" author Andy Regal; it requires accountability. Here are three quick actions law firms can take now to stop it.

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