Yousef Qubati

The difference between personnel management and human resources management

noreply@blogger.com (Yousef Qubati ) — Thu, 04 Jul 2024 12:13:00 +0000

What is the difference between personnel management and human resources management?

Human resources management and personnel affairs management is a flexible management. It is formed according to the needs of the organization. Some organizations have very few employees and it is very difficult for human resources management to only have personnel affairs management.

Department of Human Ressources

Now I want to tell you what the personnel affairs department includes and what are the departments that make up the personnel affairs department

Personnel Affairs Departments

Employees Affairs Department.
Payroll Department.
Employment Department.
government relations.

Personnel Affairs Department: It is the department that takes care of the employee’s relationship with the company and vice versa, meaning it contains contracts and contract renewals, vacations, your personal file, warnings, all of which are taken care of by the Personnel Affairs Department.
Payroll Department: It is the department responsible for the prohibited statistics, departures, deductions, and increases, all of this is in the payroll department.
Recruitment Department: It is almost the most important department because it is where the employee’s relationship with the company begins. The recruitment department is considered very important because it receives CVs, sorts them, nominates candidates, conducts personal interviews, and employs them.
Government Relations Department: This includes the brokers, passports, municipality labor office, etc. All of this is related to the Government Relations Department.

Human Resources Departments

What are the departments that fall under human resources management?

Employees Affairs Department.
Payroll Department.
Employment Department.
Government Relations Department.
training and development Department.
Benefits and Benefits Section.
Talent Acquisition Department.

You have noticed that the personnel affairs department is under the human resources management department, which means it is part of human resources, but it does not mean the complete management. The use of human resources management depends on the size of the company, its activity, the number of employees, the number of its branches, etc., and the size of the company is large. There is also a note that some companies use human resources management.

Training and Development Management

It is a very important management from the moment the employee is organized and as long as he is present, development falls under measuring the performance of the employees.

As we explained previously, personnel affairs management and human resources management are flexible departments that are formed according to the organization.

Also, job titles in human resources management or personnel affairs management differ according to their composition and the organization in question.

I will provide you with some of the famous names in the world of human resources management, but of course in some organizations these names differ, and these are the most common and famous names on a large level in the science of human resources.

Human Resources Management Titles

HR Coordinator.
Recruitment Coordinator.
Personnel Admin.
HR Admin.
HR Officer.
Personnel Officer.
Recruitment Officer.
HR Supervisor.
Personnel Supervisor.
Recruitment Supervisor.
Payroll Officer
Payroll Supervisor.
Training Coordinator.
Training Officer
Training.
Training Supervisor
CRO Coordinator.
CRO Officer.
CRO Supervisor.
Compensation and Benefits Coordinator.
Compensation and Benefits Supervisor.
Talent Acquisition Officer.
Talent Supervisor.
HR Business Partner HRBP.
HR Generalist.
HR Manager.
Personnel Manager.
Payroll Manager.
Training & Development Manager.
GRO & Admin Manager.
Talent Acquisition Manager.
Recruitment Manager.

If we notice, in the last slide there was something called Human Resources (Business Partner), Talent Acquisition Manager, and General Human Resources Manager. What does all this mean?

Because the modern school of human resources believes that human resources are a partner in the organization and a partner in success, that is why its name was changed to HRBP = HR Business Partner.

Modern HR scientists also believe that recruitment is the attraction of talents and they tried to name recruitment from Recruitment = Talent.

Just to remind you, not every organization uses all these names because they design the management according to their needs.

Perceptions of consumer behavior

noreply@blogger.com (Yousef Qubati ) — Tue, 09 Jan 2024 19:00:00 +0000

consumer's behaviour

Perceptions of consumer behavior

Economic consumer:

The economic consumer seeks to satisfy his needs and desires based on income and price and is characterized by rationality when purchasing.
Consumer through the organization:

This type of consumer is loyal to the organization's products, whether individuals or groups.
The consumer through the environment in which he lives:

From the reality and the influence that affects the individual who lives in it, he may adapt, and it may be another decision.
Psychological consumer:

This factor has a strong, effective influence linked to an impulse that may sometimes result in a negative purchase.

Stages of the individual consumer

Idea stage:

At this stage, the consumer initially has no information about the good or service he needs.
Knowledge stage:

At this stage, the consumer has knowledge of the good or service he wants to buy.
Information gathering stage:

Because the consumer is rational and rational, he is always looking to obtain a desired hour or service, and this is done through the information background of the consumer.
Desire stage:
After obtaining the appropriate information about the good or service, the acquisition stage comes by using and purchasing the good.
Selection stage:

After purchasing the item comes the stage of comparing the items and choosing the best one.
Purchase relay:

This stage is called the decision stage. After choosing and purchasing the desired commodity, the purchasing stage comes after that.

The location of human resources management in the organization's organizational structure

noreply@blogger.com (Yousef Qubati ) — Wed, 03 Jan 2024 20:40:00 +0000

The location of human resources management in th organization's organizational structure

In order for personnel management to be able to perform its role, it must recruit specialized material and human resources from specialists in administrative, psychological and social matters.

The location of human resources management in the organization's organizational structure

The Human Resources Management Department, depending on the size of the organization and its needs for this department, is headed by a director who may reach the level of sub-director or deputy director of the organization, and is usually assisted in larger institutions by more than one assistant director depending on the departments that have the department, such as: the Labor Relations Department and the Human Resources Development Department. .

It is not enough for managers of individual interests to have administrative management capabilities only, but they must also have the characteristics and qualifications of leadership, communication and listening, the spirit of creativity and cooperation, persuasion and other qualities that Fayol mentioned in writing about management.

The presence of human resources management in the organization

In terms of the presence of human resources in the institution, they are distributed along the pyramid of the institution’s organizational structure, horizontally and vertically, and their number is determined by the size of the institution, its weight in the economy, the nature of its activity, and the type of technology used, whether more is used for machines or more for individuals.

Distribution of human resources in the organization

In general, human resources are distributed into three levels: the upper, which includes senior management, represented by the general manager and the board of directors, then the middle, which is represented by the various middle and framing levels of activity, and finally, at the bottom of the pyramid, we find the employed workers, and these three levels are linked by relationships established by authority. And leadership and communication, each of which is characterized by a specific part of it. To the extent that the upper administrative human frame controls determining the organization’s directives and policies, the lower frame, starting with the foremen and those in charge, controls implementation, and this process depends on the connections between the various levels, and the nature of the relationships that link them, so to the extent As long as there is good understanding and communication between levels, and listening especially to workers’ problems in implementation, the work is integrated and the interaction exists to achieve the organization’s goal.

Stocks or securities

noreply@blogger.com (Yousef Qubati ) — Fri, 01 Dec 2023 00:14:00 +0000

Stocks or securities

Stock market

Shares or securities have neither contractual payment terms nor maturity. If the profits are sufficient. Most companies pay shareholders dividends regularly. But there are no guarantees. And based on accounting instructions. We find that the ownership right in the company entitles the owner to obtain the remaining profits and assets after fulfilling all other obligations, such as bonds. If the company does not achieve profits. The value of stocks became insignificant. And with huge profits. Bonds are paid on time in the hope of remaining a share for shareholders. Securities or stocks are called by many names based on the characteristics of the company.

Classes of shares

Growth stocks (fast-growing companies) such as: eBay, Google.
First class stocks (very large companies) such as: Coca-Cola, Pepsi.
Cyclical stocks (fluctuate greatly with the economy) such as: Ford, General Motors.
Cheap stocks (risky, small companies and low stock prices) such as: Jeep Electro.

Earnings model

One way consulting analysts try to value a stock is to evaluate the cash flow per share. It is a method that gives great importance to earnings per share growth in its equation, but it does not always produce a reasonable answer.

Value per share = t ÷ (x,n)

t = annual earnings per share.

x=discount rate or required rate of return.

n = annual profit growth rate.

Caterpillar Inc stock

Caterpillar Inc. is a good example. In 1992, the company paid an annual dividend of $1.20 per share. Using the capital asset pricing model equation, it turns out that the required rate was 0.168% (the same as IBM's rate at that time) for a Pechacaterpillar factor of 102. The company's board of directors estimated that the company's board of directors would raise dividends by an average of 0.12% in the last bonds with the stock price being $25.

$1.20 ÷ (0.168 - 0.12) = $25 value of each share

But Caterpillar stock was actually trading at $56 in May 1992, so either the company made more than just the dividend or the market went crazy. But this may happen, as investors must have valued the company's assets and future profits as well. Caterpillar stock did not rise normally and was trading at $73. But after the market recession in 2000, the stock was trading at a stable price of $83 in 2004, while IBM lost 30% of its market rise.

What does the rate do to Walmart discount stores that pay low dividends? How do analysts evaluate Internet companies that do not generate profits or pay dividends? There are no easy equations, but we present below some of the traditional methods used by securities analysts to calculate value.

Price earnings ratio

Analysts compare the ratio of a stock's current price to its current or expected earnings per share. This ratio is perhaps the most widely used evaluation method. It is a simple method. Everyone can divide the price by the profit per share. Dividends for most companies' stocks are also widely published. If this ratio is consistent with the company’s field of work and the market. It may then indicate the appropriateness of the current stock price. To illustrate the significant use of the price-earnings ratio. Here is a recommendation from a stock collector:

Corstis Financial Bank shares

The former Philadelphia National Bank's price of $44 has a low PE/E ratio; The earnings per share is higher than other banks. There is a strong desire to buy.

Earnings growth for price

It is a different form of the price-earnings ratio that includes profit growth. It is calculated by dividing the company's price-earnings ratio by the estimated rate of growth of its profits in the long term. This estimated growth is subject to a great deal of uncertainty. The earnings growth ratio to the price close to or less than 1 is considered possible profitable trades, and in January 2005, the earnings growth ratio to the price of Sina Company reached. It is a company that provides Internet software and services 6, which is an attractive ratio.

Book value multiple

This calculation using information on the balance sheet divides the stock price by the book value of assets per share. In 1992, shares of the biopharmaceutical company Emalcon Systems were sold for 331 times their book value. Forest has confirmed the possibility of overvaluation of the stock. However, the ratios of small companies are often exceptional. Investors often evaluate the potential success of start-up companies rather than their current size. In this case, Emalcon stock fell vertically from a high of $26 in 1992 to $0.31 in 1995 when biotechnology stocks fell out of favor with investors. When the sales became a reality in 1998, the stock was trading at $10, five times the book value, and when Martha Stewart allegedly heard disturbing news about the Food and Drug Administration’s rejection of Emalcon’s application to approve a drug in December 2000, she sold her shares at $60 per share when it traded at a price of Thirty-six times its book value.

Price to sales ratio

The equation is stock price divided by sales. In 1999, the price-to-sales ratio for Internet auction site eBay Inc. was 1,681. With so few sales, the multiple was high, and investors were buying into the future of the Internet. When sales became a reality in 2004, eBay's price-to-sales ratio reached a more reasonable 23.

Asset value per share

When the value of a company's resistant assets on publicly traded stocks is higher than the stock price indicates, then analysts may overlook other ratios. The mania of buying entire stakes in oil companies occurred because their stock prices were lower than the value of their oil and gas reserves and as a result Giti got involved. And dry. And Maysaa. Phillips is in a bidding war that has seen its shares rise.

Cash flow multiple per share

Some analysts evaluate companies based on their ability to generate cash as shown in the companies' cash flow statement. In the case of Caterpillar, we find that it generated $5.90 per traded share in 1992, and when the stock reached $56, its price was equal to 9.5 times the cash flow. Looking forward, analysts signed $11.10 in 1993 and $11.80 in subsequent bonds, three times the expected cash flow. Some optimistic investors saw the value of Caterpillar Flow as a group of analysts valuing the annual cash flow of $17.80 for an unlimited period at a discount rate. At 16.8%, the net present value of the stock would have been $100 (17.80 ÷ 0.168). For them, Caterpillar stock was cheap at $56, and as we mentioned, the stock traded at $60 in 1990 and $83 in 2004, meaning they were all wrong.

In any stock market, there are always traders and sellers, and price movements arise as a result of differences in balance. There are many criteria used to estimate value, but the only one that really depends is the currently announced prices, no matter how crazy they may seem. If the market has room to buy Caterpillar shares at a price of $200, then this is value, of course, if there is an offer. More than demand, prices fall.

Preference shares

Preferred stock is a close relative of preferred stock, a hybrid of bonds and common stock, and is exported by many utility companies. And banks. And in iron and steel companies, preferred shares have the characteristics of a bond in that they pay a fixed dividend rate and do not have voting rights. As is the case with ordinary shares, dividends on preferred shares cannot be paid except after the debt payments are paid first, and they do not have a maturity date. However, most issuers set conditions for purchasing their shares. Preferred shares are withdrawn from trading over time. The rights of preferred shares in a company's assets are ahead of common shares, but they rank behind debt.

Corporations issue preferreds when they want to borrow money and do not want to be contractually obligated to pay interest on time. Most preferred issues are cumulative, meaning that the total of all unpaid dividends must be paid before common stock dividends. Preferred stocks are chosen by investors who prefer more secure dividends but want the benefit of owning Percentage of ownership rights.

Exchange rate system

noreply@blogger.com (Yousef Qubati ) — Fri, 01 Dec 2023 00:10:00 +0000

Exchange rate system

Exchange rates are governed by the host country's exchange rate systems. In light of the floating exchange rate. The value of a country's currency can move freely based on the factors described above. Under a fixed rate system, the host government attempts to change the interest rate or buy and sell foreign currencies to maintain a fixed value against the US dollar, the euro, or a basket of currencies. This is called linking the value of one currency to another. Between 1945 and 1971 under the Bretton Woods system. The US dollar was tied to a certain amount of gold. All other currencies were linked to the US dollar. This system ended in 1971 when many countries decided to allow their currencies to float.

The concept of the impossible trilogy

A country cannot do what it wants with its currencies. There is a concept called the impossible trilogy, which says that any government only has two of the following three options:

Independent monetary policy.
Fixed exchange rates.
Absence of capital controls.

Currency exchange rate system

For example: If a country chooses a fixed exchange rate, it must give up pursuing an independent monetary policy. Or it imposes capital controls to maintain the stability of its currency's correlation against the other independent currency. If a country decides to maintain a currency peg during volatile periods, maintaining a fixed rate becomes expensive. When the established system begins to fail, as happened in Mexico in 1994 and Southeast Asia in 1998, a currency crisis occurs with currencies falling to their true levels, causing the disruption of trade and investment.

Steps to conduct marketing research

noreply@blogger.com (Yousef Qubati ) — Tue, 14 Nov 2023 22:42:00 +0000

Steps to conduct marketing research

Identifying the problem / for example (a decrease in sales in the organization), whether there are defects in the quality of the product, a decrease in the level of efficiency, or a sudden decrease in the sales man, an increase in the price of the product, “exploratory studies”.
Research Design: If the organization decides on data collection methods, it must design the research

Who collects the data?
What data should the organization collect?
Who should be studied?
What is the collection method used to collect data?
How much will this study cost?
How long does it take to collect data?

Data collection/

There is secondary data, which is previously collected for a purpose other than solving the problem, and it is internal and external
Primary data: This is necessary if secondary data cannot be analyzed. Also, this data is internal and external

Data Analysis: After collecting data analysis, it requires analysis, interpretation, and an attempt to extract valuable information. This is why the researcher codes and tabulates the data so that each piece of information is numbered.
Recommendations/ include future suggestions for the organization’s work. Recommendations are considered reform plans that the researcher recommends writing. It is preferable to involve those responsible for the organization in developing recommendations.
Preparing reports: This is the last step, meaning that this report is written in a manner that is easy to understand, avoiding bias, and adhering to objectivity.

Marketing research

Personal qualities of a marketing research man

Moral traits/courage, mastery, self-control.
Mental traits/intelligence, accuracy of observation, knowledge.
Human traits/understanding people, cooperation, loyalty.
Systemic traits/ability to take responsibility, ability to rely on others, ability to accept criticism.
Marketing/health guy's overall appearance, self-confidence.

Principles of management _ administrative organization

noreply@blogger.com (Yousef Qubati ) — Tue, 14 Nov 2023 22:38:00 +0000

Organization concept

The process of administrative organization is nothing but a conscious (rational) process that consists of organizing, providing these elements, and placing them in the form of an (integrated and unified) system that is ready to work effectively.

Organization goal

A goal specific to the system's function (efficiency and effectiveness).
A goal specific to the existence of the regime (survival and stability).

Achieving the principle of organic internal balance

Linking the elements of the system according to principles and controls that allow for its continued unification and integration.
The nature of this system (what is it characterized by).

Elements of administrative organization

It means those elements and parts that make up any organization in order to reach the elements so that I understand the nature of the organization, the goal of the organization, and the scope of work in which it works.

Types of elements of administrative organization

Material elements: It includes a number of elements, the most important of which are movable and immovable financial resources, natural resources, supplies and equipment, etc....
Human elements: include the people necessary for the organization to achieve effectiveness.
Legal (regular) elements.
Intangible elements: It talks about the extent of interconnectedness. As for the above, it is considered the core of the system and the basis of its cohesion and differentiation.

Functional angle for organizing work

Nature of jobs.
Job size.
Job descriptions: Whoever holds the job must meet the specifications of this job.
The complexity and simplicity of tasks and actions.

Corners of administrative organization

Structural angle.
Angle function.
Relational angle (relations).
Arbitration corner (central).

Considerations that must be taken into account in the organization process (basic principles in administrative organization

Ladder (administrative hierarchy).
Division of labor and specialization.
Unity of command.
Scope of supervision.
Balance between authority and responsibility.
Delegation of authority

Administrative regulation

How do you build an administrative system?

noreply@blogger.com (Yousef Qubati ) — Tue, 14 Nov 2023 22:34:00 +0000

How do you build an administrative system?

Administrative regulation

Division of labor and specialization

The division of labor and specialization are seen as two fundamental and interrelated principles of management and organization, as there is no organization that works to apply management to itself unless these two principles are applied in one way or another.

Basic conditions for the division of labor

Distinguishing between simple works, large works and complex works.
Balance between actions, capabilities, capabilities and powers.
Ensure consistency between partial tasks when dividing them.
Determine the limits of responsibility and accountability.
Deepening knowledge and developing the spirit of creativity as a basis for the progress of organizations and their followers.

The process of dividing labor and creating administrative functions

Studying the main (strategic) objectives that the organization seeks to achieve, and therefore these objectives are assumed to be clearly and precisely defined.
Innovations in analyzing goals and transforming them into activities include the following: identifying the main activities that need to be practiced in order to complete the goals. Dividing the main activities into sub-activities, then into partial, then secondary activities.
The various activity units at each level are studied and reviewed to verify the accuracy of the analysis process.
Beginning to regroup activities into (natural and homogeneous) functions.
Label the different function groups (small and large).

The process of coordination and linking between administrative units

The process of coordinating and linking administrative units to each other as well as between different functions within the framework of each unit for the purpose of unifying the elements of the organization in one coordination.

Principles of division of labor and distribution of jobs

Division of labor:

Career.
Geographic.
Customers (beneficiary public).

Job distribution:

Type of good or service.
compound.

The concept of administrative leadership

noreply@blogger.com (Yousef Qubati ) — Tue, 14 Nov 2023 22:31:00 +0000

The concept of administrative leadership

It is authority, power, and ability, and it is considered a rational process carried out by administrative leaders who have certain qualities and use methods of directing and guiding subordinates by issuing orders to use authority, influencing them, and coaxing them in order to achieve certain goals.

The concept of administrative leadership

Leadership theories

First: traditional theories:

The theory of traits or traits.
The theory of heroism, leadership, or charisma.

Second: Modern theories:

Realist theory.
Path or goal theory.

Leadership styles and types

Classification according to relationship with employees:

Democratic leadership style.
Autocratic leadership style.

Classification according to the degree of interest in productivity (work) or employees:

Positive leadership.
Passive leadership.

Leaders' methods of confronting problems

Gifted and untalented.
Authoritarian and democratic.
Powerful or controlling.
Procedural or transformational.

Basic driving skills

Enthusiasm.
trust.
Distress.
integration.
Warmth.
Humility.

Digital Marketing Concept

noreply@blogger.com (Yousef Qubati ) — Sun, 12 Nov 2023 23:46:00 +0000

Digital marketing

Digital Marketing Concept:

It is the main focus and the first element in all areas of profit from the Internet. In fact, there is no field of profit from the Internet that does not require marketing, and when we say marketing here we mean marketing through the Internet or electronic digital marketing.

Although marketing on the Internet is a common and essential element in all areas of profit from the Internet, it can be viewed as an independent field and profits can be generated through it in many ways and strategies. In fact, you are marketing a specific thing every day without knowing it. Remember, you are trying to convince... One of your friends thinks that a certain product is better than another? Or you are trying to convince your father to use a certain service that might save effort and money.

This, in short, is the meaning of marketing in general: to convince a specific person that this product is useful to him.

Of course, you see a lot of advertisements, whether you are walking in the street, and you may find someone distributing advertising papers to you as well, and also on television. These advertisements aim to make you buy a specific service or product.

How to take advantage of digital marketing:

All that matters is that you will also do this, but only via the Internet, promoting a specific product or service in exchange for money. You get this compensation directly from the owner of the product or service, or you get it from the difference between the buying and selling price if the product is yours?

Marketing is putting the product in front of the person who wants it at the right time. You can promote offers and products through websites, or through social media such as Facebook or YouTube, completely free of charge.

There are different types of e-marketing, such as affiliate marketing (in this type, the compensation you get is based on the results and sales you achieve), and direct marketing (in this type, you only get compensation for promotion, regardless of the results).

Characteristics of the field of digital marketing:

It takes patience and continuity to achieve profit. You can start for free, without capital. Programs, companies, and service providers that you can promote are available in abundance.

It is characterized by being a fun endeavor, especially if you are marketing something that you personally love. It contains many branches, specializations, methods and strategies.

The concept of entrepreneurship

noreply@blogger.com (Yousef Qubati ) — Sun, 12 Nov 2023 23:40:00 +0000

The concept of entrepreneurship

When we talk about the concept of entrepreneurship, we are talking about projects, but these projects are not traditional projects, but rather creative projects. This means that new projects have arrived in the markets and in the surrounding environment around you. I mean, guys, come back and repeat. The meaning of the word “entrepreneur” is not new in the world, but rather new in the region in which you are. Entrepreneurship is simply about projects. But these projects are creative. This creativity is based on opportunity, for example in the opportunity project. This opportunity is known as either needs for people or creation for people, and thus it is exploited and many job opportunities are provided by putting this project on the ground. In short, it means that entrepreneurship is nothing but creative projects based on opportunities. There are opportunities in society. These opportunities are seized or opportunities are created, and projects are created that cover those desires or needs.

Entrepreneurial person

As for the pioneering person in the simple definition here, he is a person who means like me and like any other person. There is no difference in him, only that he is a person who turns an idea into a project. While you see the problem and escape from it, he is looking for these problems in order to get ideas from them and turn them into projects from which he will always generate income. Where there are problems, there are entrepreneurs. Wherever there are problems, there are creative ideas, and wherever there are problems, there are opportunities.

Entrepreneurship summary

This is the essence of entrepreneurship. An entrepreneurial person is a person who diverts the time that you are annoyed and annoyed by, meaning you are on the bus on the basis that you are getting on the bus and it is silent and the bus owner does not hear what he says or so and so. So you are here for you. This is a job opportunity that will be in a certain place in crowding. This is an opportunity that you found that people You complain that you did not find a specific product that is not available in the market. This means an opportunity. In short, wherever you find problems, you find opportunities with them. All you have to do is search for problems because they are a definition of a successful project. The application remains on the ground only in front of you.

Definition of a successful entrepreneur

noreply@blogger.com (Yousef Qubati ) — Sun, 12 Nov 2023 23:37:00 +0000

Definition of a successful entrepreneur

A successful entrepreneur is a person who successfully starts and runs a new business. He has exceptional qualities and skills that help him transform ideas and opportunities into reality.

A successful entrepreneur must be an initiative and innovative person who seeks to achieve his goals and turn opportunities into existing commercial success.

How to become a successful entrepreneur

A successful entrepreneur is characterized by many important qualities, including:

Vision: Has a clear and innovative vision of market opportunities and needs. He can see the future and identify new and innovative trends.
Passion: He has a strong passion for his field of work, and is committed to achieving success and realizing his vision. He prepares for the hard work and challenges he faces.
Leadership: He has strong leadership skills and is able to motivate and inspire the work team and direct it towards achieving common goals.
Adaptation: Be able to adapt to rapid shifts in the market and changes in business conditions. He takes risks and uses challenges as opportunities to learn and grow.
Innovation: Creates new and innovative solutions to problems and market needs. It uses creativity and creative thinking to develop unique products or services.
Ability to communicate: He has strong communication skills and deals effectively with clients, business partners and investors. He knows how to market and promote his idea successfully.

How to be a successful entrepreneur?

To become a successful entrepreneur here are some tips

Start by understanding the market and opportunities: Study the market and analyze the opportunities available. Find needs and gaps that you can fill with a unique product or service.
Establish a vision and goal: Set a clear vision and goal for your business. Know what you want to achieve and how you will provide value to customers.
Develop leadership skills: Being an entrepreneur you will need strong leadership skills. Develop your skills in direction, motivation and team management.
Gain knowledge and experience: Continue to develop your knowledge and gain experience in your field. Read, study and attend relevant training courses.
Build a strong network: Build a strong network with people in your industry. These relationships may help you gain new opportunities and support for your business.
Learn from failure: Consider failure as part of your journey towards success. Learn from mistakes and challenges and stay strong and continue to achieve your goals.
Acquire financial resources: Develop a strong financial plan and search for possible financing sources to support your business.
Innovation and development: Maintain innovation and develop your products and services based on market changes and customer needs.
Marketing and Promotion: Develop a strong marketing strategy to promote your business and increase awareness of your products or services.
Patience and persistence: Being an entrepreneur will face challenges and difficulties. You must be patient, interested, and persistent in your journey towards success.

Always remember that success is guaranteed and may take time, so enjoy the journey and be prepared to learn and adapt to the changes that may occur in your journey as an entrepreneur.

A comprehensive example of how to apply the previous tips to become a successful entrepreneur:

You are a creative young man who wants to establish a technology company that provides smart solutions for homes. These are your steps to achieve this:

Understand the market and opportunities: You conduct extensive research on the smart home technology market and discover that there is a growing demand for these technologies, but the available options are limited in the area in which you live.
Setting the vision and goal: You set a vision for the company to be the leading company in providing smart solutions for homes that meet customers’ needs and make their lives more comfortable and safer.
Developing leadership skills: You attend training courses in leadership and team management to develop your leadership and direction skills.
Gain knowledge and experience: You read many books and articles about technology and attend conferences and exhibitions to expand your knowledge and gain new experiences in this field.
Building a strong network of relationships: You attend industry events and conferences and form relationships with technology developers and those interested in smart home technology to exchange knowledge and build partnerships.
Learn from failure: You will face challenges and difficulties in your journey as an entrepreneur, but you have learned from mistakes and failed experiences and adjusted a strategy to achieve greater success.
Acquiring financial resources: You prepare a strong business plan and present it to potential investors to obtain the financing necessary to establish a company.
Innovation and development: Within your innovative vision, you develop unique smart products that meet customer needs and are distinguished by modern technology.
Marketing and Promotion: You create a strong marketing strategy targeting potential customers and create a website on social media.

Information to help you on your journey as an entrepreneur

Here is some additional information that can help you on your journey as an entrepreneur:

Building a strong team: Building a professional and enthusiastic team is crucial to the success of any entrepreneurial project. You can look for people with the right skills and passion to join your team and help you achieve your vision.
Take advantage of technology: Take advantage of available technology to develop your operations and improve their efficiency. You can use software and technical tools to manage projects, communicate with customers, and facilitate daily operations.
Analysis and Measurement: Learn how to analyze data and measure your business performance. You can use available tools and techniques to track KPIs and analyze data to make informed strategic decisions.
Continuous innovation: Maintain the spirit of innovation and innovation in your work. Be prepared to improve your products and services and keep pace with technological developments and changing customer needs.
Building long-term relationships: Build long-term relationships with customers, partners, and investors focusing on providing excellent customer service and listening to their needs and requirements to achieve good communication and build strong relationships.

Development of the strategic management

noreply@blogger.com (Yousef Qubati ) — Sun, 12 Nov 2023 23:33:00 +0000

Development of the strategic management

The first seed for the development of strategic management:

She was in a field called Business Poolices, which began at Harvard Business School by teaching her students this topic in a case study manner to address problems related to various policies.

(Productivity, marketing, human and financial resources)

Strategic management

Due to the importance of this field, it has become taught in most management colleges in developing countries, especially Arab countries, with the aim of providing students with knowledge about the real problems of business organizations and what are the proposals or hypothetical solutions to address them in light of the rapid developments in the external environment (political, economic, social, technical, legal, governmental, etc.).

Knowledge and familiarity with hypothetical problems and solutions enable students to formulate an appropriate strategy. On this basis, the expansion of organizations in studying and analyzing the macro environment, the industrial environment, and the internal environment allows those organizations to formulate a strategy capable of confronting the challenges that stand in their way and thus achieving their set goals.

The aforementioned field came to be called strategic management, and interest in the subject of strategic management shifted to focus on the level of the organization as a whole.

This prompted universities and management colleges to teach business administration students the concept of the environment, its types, and its effects on business organizations in terms of making their decisions and formulating their mission and goals.

The interest of pioneers and researchers in the impact of environmental factors on the organization as a whole led to the term business policy being replaced by the term strategic management.

Definition of CV and its importance

noreply@blogger.com (Yousef Qubati ) — Sun, 12 Nov 2023 04:49:00 +0000

Definition of CV

A CV is a document that shows your personal information, educational qualifications, skills, work experience and previous achievements. A CV is an important tool when applying for job opportunities, as it helps present a concise and organized summary of you as a person and your previous skills and experiences.
the biography

A CV usually contains the following elements:

Personal data: contains your personal information such as full name, date of birth, address, and means of communication such as email and phone number.
Professional goal: You can state your professional goal briefly and specifically, and what you seek to achieve in the field of work.
Education: The academic qualifications you have obtained are mentioned, such as academic degrees, professional certificates, and training courses related to your field.
Work experience: Your previous work experiences are mentioned, starting from the most recent job to the oldest. The company name, period of work, job title, and tasks and responsibilities you performed are mentioned.
Skills: You can mention the technical, linguistic and social skills you possess that are compatible with your target field of work. You can also indicate your level of proficiency in each skill.
Achievements: You can mention any achievements or successful projects you have undertaken in your previous work, in order to highlight your abilities and prove your value as an employee.
References: In this section, you can list people who may be contacted for references about you, such as former bosses or supervisors.
The CV should be clear, organized and concise, focusing on the most important information and matching the requirements of the target job.

The importance of the CV

The CV is of great importance in the job search process, and here are some reasons why it is important:
Facilitating the hiring process: The CV is one of the main tools that employers use to evaluate potential candidates. A resume provides a quick summary of your background, qualifications and experience, making it easier for the employer to understand your abilities and needs.
Highlighting your skills and achievements: A CV helps display a variety of important information such as skills, experiences, and previous achievements. You can highlight the skills that make you qualified for the target job and highlight your past accomplishments that reflect your value as a candidate.
An opportunity to stand out: A CV can be used to highlight factors that make you unique and stand out from other competitors. You can highlight your skills, professional certificates you have obtained, or successful projects you have undertaken, giving you the opportunity to stand out in the eyes of employers.
Enhance employer confidence: A CV helps build trust between you and your potential employer. When an employer sees a professional, organized resume that contains accurate and comprehensive information, it suggests that you are a caring, organized, and trustworthy person.
Base for the personal interview: The employer often uses the CV as a basis for selecting candidates for the personal interview. If your CV stands out and attracts attention, your chances of getting an interview and applying for the job will increase.
In general, a CV is a powerful tool to market yourself and make the employer notice you and get to know you in more detail.

The purpose of the CV

The main purpose of a CV is to be an introductory tool that reflects a concise and comprehensive summary of your academic, professional and personal background, and is presented to the employer as part of the recruitment process. Here are some of the main objectives of a resume:
Attracting the employer's attention: The CV aims to attract the employer's attention and arouse his interest in your skills, experience and qualifications. Your CV should have an attractive design and concise and uncluttered content, so that the employer can easily understand your abilities and potential.
Showcase your skills and experience: A CV is an opportunity to showcase the variety of skills and experience you possess. You can highlight the technical, linguistic and social skills you are proficient in, as well as mention previous work experiences and projects you have worked on. This helps the employer assess your suitability for the advertised position.
Show previous achievements: A CV can be used to highlight previous achievements you have achieved at work, in academic fields, or in volunteer work. You can mention successful projects you have worked on or awards you have received, which will help build a positive image of you as a potential candidate.
Clarifying your goals and vision: A CV can be used to indicate your career goals and vision for the future. You can put together a brief statement about what you want to achieve in the field of work and how you can contribute to the success of the company or organization to which you are applying.
In general, the goal of a CV is to reflect a strong and attractive summary of your abilities, potential and past experiences, and help convince the employer that you are the right person for the advertised job.

How to market yourself through a CV

To market yourself effectively through a CV, you can follow the following tips:
Focus on the title and summary: Your resume title and summary should be strong and attractive to the reader. Use a concise and clear statement to define your career goal and the abilities and skills you offer.
Organize information well: Arrange the information in the CV in a logical and neat way, with the most interesting aspect at the top. Start with personal information and education, then move on to work experience, skills and achievements.
Focus on key skills: Highlight the key skills you possess that fit the target job. Illustrate these skills clearly and use real-life examples to show how you have used these skills in previous work.
Mention achievements and results: Mention the notable achievements you achieved in previous jobs and how they contributed to achieving the set goals. Use numbers and statistics to illustrate the results you achieved and their impact on the company or project.
Customize your resume for each job: Edit your resume for each job you apply to. Identify the skills and experiences most relevant to the job and highlight them in particular.
Check for spelling and grammatical errors: Review the resume carefully to make sure there are no spelling or grammatical errors. Use spelling aids to check for common errors.
Employ an attractive design: Format your CV professionally and attractively. Use appropriate font styles, neutral colors, and arrange items appropriately. Simple and elegant design is best.
Attach a cover letter: Sometimes, it may be appropriate to attach a cover letter to the CV. The letter enhances the content of the CV and enables you to direct more attention to your skills and professional experience.

Here are some tips for writing an effective cover letter:

Personality and personalization: Address the message to the right person, whether it's the hiring manager or the person supervising the department in question. Start the letter with a salutation such as "Dear/Dear" and use the person's name if they are known.
Clarifying the purpose: Begin the letter by explaining your purpose in applying for the particular job. Point out the name of the job and company and express your admiration for the opportunity and challenges it can provide.
Introduce yourself: Give a brief overview of yourself, your previous professional experiences, and the education you have obtained. Use a few powerful sentences to summarize your key skills and the value you bring to the company.
Clarify fit: Explain how your skills and experience are directly relevant to the job requirements. Use specific examples to illustrate and relate what you offer to the company's needs.
Focus on benefits: Highlight the benefits you will bring to the company if you are accepted for the job. Talk about your ability to achieve results, solve problems and improve processes.
Closing and Signing: End the letter nicely and professionally, thanking the person for their time and consideration of your request. Sign the letter with your name and contact information (phone number and email).
Be sure to review and edit the message carefully to ensure that it is free of spelling and grammatical errors.

Definition of internal customer

noreply@blogger.com (Yousef Qubati ) — Sun, 12 Nov 2023 01:43:00 +0000

Definition of internal customer

The internal customer is an essential part of any organization or company. It's the internal employees and teams who use products and services and interact with external customers. In this article, we will explore the concept of the internal customer, its importance in business, and how to meet their needs.

Internal customer concept

An internal customer is any employee or team in an organization that uses products or services or interacts with an external customer. An internal customer can include technical support staff, members of administrative teams, and employees in production, marketing, sales, and other various departments within the organization.

The importance of the internal customer

The internal customer is a critical component of an organization's success. It contributes to improving the operational process and enhancing cooperation and coordination between different departments in the organization. The internal customer is a source of information and feedback regarding the quality of products and services, and can therefore contribute to their improvement and development.

How to meet internal customer needs

To effectively meet internal customer needs, an organization must focus on effective communication and building good relationships with employees. This can be achieved by providing a stimulating and supportive work environment and encouraging innovation and creativity.

Moreover, the organization should provide continuous training and development to employees to enhance their skills and improve their performance. Employees should also be provided with the necessary capabilities and resources to carry out their work efficiently and effectively.

Continuous improvement of the internal customer experience

The organization must be committed to constantly improving the internal customer experience. This can be achieved by collecting feedback from employees and using it to identify areas that need improvement and development.

Furthermore, satisfaction surveys can be implemented to measure employee satisfaction with the services and support provided. You should use this feedback to identify opportunities for improvement and take appropriate actions to better meet employee needs.

How can employee satisfaction be measured?

Employee satisfaction can be measured by using a variety of methods and tools. Here are some common ways to measure employee satisfaction:

Satisfaction questionnaires: Questionnaires can be created that contain a set of questions related to various aspects of work and the general environment in the organization. These questionnaires are distributed to employees and they are asked to rate their level of satisfaction with each aspect. The results are analyzed to understand the level of employee satisfaction and identify areas that need improvement.
Personal interviews: Personal interviews can be conducted with employees to discuss their level of satisfaction, needs, and potential problems. This type of interaction provides an opportunity for employees to more deeply express their opinions and feelings.
Think tanks: Small groups of employees can be formed to discuss specific issues and provide feedback and suggestions. These groups can help analyze current issues and develop new solutions.
Resignation and retention rates: Resignation and retention rates can be used to measure the level of employee satisfaction. If the quit rate is high and the retention rate is low, this may be an indicator of employee dissatisfaction.
Performance Reviews: Performance reviews can be used to evaluate employee satisfaction with work and professional development. By talking to employees and discussing their performance and future goals, their level of satisfaction can be determined and areas that can be improved can be identified.

Remember, measuring employee satisfaction is not just a number; the results must be used to take action, improve the overall work environment, and meet employee needs.

Process Management

noreply@blogger.com (Yousef Qubati ) — Thu, 09 Nov 2023 23:52:00 +0000

What is process management?

Process management is the process of organizing and managing processes in institutions and organizations. It aims to improve the efficiency and effectiveness of operations and ensure their consistent and orderly implementation.

Process management involves several aspects, including:

Documenting processes: Processes are documented by establishing specific procedures and instructions for each process. The steps to be followed, the resources required and the responsibilities associated with them are explained. This helps standardize processes and guide employees in carrying out tasks correctly.
Process analysis: Processes are analyzed to identify aspects that can be improved. Every step in the process is studied and potential obstacles or delays are identified. Tools such as process analysis and performance evaluation are used to analyze processes and identify areas that can be improved.
Process optimization: Based on process analysis, improvements are implemented to improve the efficiency and quality of processes. Improvements can include simplifying steps, improving task distribution, and using technology to improve performance.
Process Monitoring: Processes are monitored to ensure that they are performed correctly according to established procedures. Performance is measured and quality is monitored to ensure that desired results are achieved. If there are any deviations or problems, necessary measures are taken to correct them and improve performance.

Process management

In short, process management aims to achieve organization and coordination in operations and improve performance and quality. This requires documentation, analysis, continuous improvement and monitoring to ensure that processes are implemented effectively. With processes.

Important aspects of process management

In addition to what was mentioned, there are some other important aspects in process management:

Process Planning: Process planning involves identifying the resources required to successfully execute the process, such as personnel, equipment, and materials needed. The schedule is determined and tasks are distributed among the teams and individuals involved.
Process execution: Processes are executed according to defined steps and procedures. Staff are directed and provided with the necessary support to ensure that processes are carried out correctly and efficiently.
Performance evaluation: The performance of processes is evaluated to measure results and determine the extent to which set goals have been achieved. Key performance indicators (KPIs), reports and analytics are used to evaluate performance and identify areas for improvement.
Team training: Continuous training and development is provided to the teams responsible for implementing the processes. This helps build competency, develop teams' skills, and ensure the desired performance is achieved.
Continuous improvement: Process management must be an ongoing and sustainable process. Performance is analyzed, areas that can be improved are identified, and the required improvements are implemented. Processes are also reviewed periodically to ensure continued excellent performance.

Process management requires planning, implementation, evaluation and continuous improvement. By organizing and managing processes effectively, organizations can achieve efficiency and quality and improve their overall performance.

What do we benefit from using processes?

Using processes provides many benefits and advantages to institutions and individuals, including:

Increased efficiency: Processes help improve work efficiency and better organization. By defining specific steps and procedures, the time and effort spent on completing tasks can be reduced and the speed of implementation can be improved.
Quality improvement: Thanks to processes, processes are standardized and the required quality and performance standards are determined. This leads to improving the quality of products or services provided and providing a better customer experience.
Reducing errors: When processes are documented and steps are clearly defined, the occurrence of errors can be reduced and risks can be reduced. Reliance on memory or random operation is avoided, greatly reducing the possibility of errors.
Simplify training: When clear and documented processes are established, training for new tasks becomes easier and more effective. New employees or those working in the field can follow specific steps to carry out tasks correctly and productively.
Enable Collaboration: Processes help enhance collaboration and coordination between different teams and individuals. Tasks are distributed and responsibilities are clearly defined, which enhances cooperation and coordination between different members of the organization.
Achieving continuous improvement: Processes can be used to analyze performance and identify areas for improvement. By reviewing processes and implementing required improvements, continuous improvement in operations and performance can be achieved.

In general, the use of processes helps improve efficiency, quality and organization of work, leading to achieving better results and achieving set goals more effectively.

Internal Customer

noreply@blogger.com (Yousef Qubati ) — Thu, 09 Nov 2023 23:47:00 +0000

Who is the internal customer?

All employees in the facility are internal customers who must be cared for, motivated and provided with all forms of support, assistance and services in an efficient manner.

Who is the internal customer?

Internal client

He is the employee, manager, direct superior, or co-worker, and he is the beneficiary of the service or good you provide to him that benefits him.

The importance of the internal customer

An asset of the organization.
The real capital of the facility.

Internal customer characteristics

Moody sometimes.
- He sympathizes with others in some human situations.
He wants to serve him first.
Patience sometimes.
Explosion when delayed.
Forgive if your service provider notices that they are very busy.
Empathy with the service provider.
cooperative.
Loves himself.
fanatic.
reckless.

Customer service

When you provide high-quality services to internal customers, you create an appropriate work environment that is reflected in the satisfaction of the internal customer, and this is reflected in the satisfaction of the internal customer who provides a high-quality service or good to the company, the external customer, and the customer who benefits from the service becomes a positive marketer for the service provider and the facility together. This is in the case of good, high-end service, etc. If the service is not good, it is up to the service provider to choose between two, or provide a high-end service and benefit and grow, or provide an ordinary service and remain in his position, reduce the number of his clients, and be an ordinary person.

Concept Management

noreply@blogger.com (Yousef Qubati ) — Thu, 09 Nov 2023 23:39:00 +0000

First: the concept of management

Scholars have not agreed on a specific definition of management, as many different definitions have been provided. However, despite the different views of writers and researchers on the definition of management, there is agreement among them that the management practiced by all managers in all types of organizations and at their various administrative levels is:

A group of similar activities (functions) in planning, organizing, directing, controlling, and decision-making, directed towards the organization's resources, which include human resources, financial resources, information resources, and time, with the aim of achieving the organization's goals. Effectively and efficiently under environmental conditions. The following figure summarizes the concept of management in the organization .

Explain the relationship between inputs, outputs and the administrative process

From this definition of management we conclude the following:

Resources (administrative process inputs) Resources :

The administrative process inputs include a group of resources representing the basic environmental inputs, which are human resources, financial resources, material resources, information, and time. The work of managers is to collect and use these resources through similar management processes (planning, organising, directing, controlling and manufacturing). decision) to achieve the organization's goals, and the following table gives an illustrative example of the resources used in some organizations.

Below is a brief explanation of each of these resources:

HR

Human resources include everyone who works in an organization, that is, the individuals who work in the facility , and one of the first duties of managers is to understand the nature of human resources and resources, in terms of their abilities, capabilities, talents, knowledge, trends, values, characteristics (such as age, gender...) and their level of education, because This helps them in managing it and thus achieving the goals of the organization.

finance resource

It is the amount of money used to conduct current business and long-term investments.

Material resources

It is all the buildings, equipment, equipment, machinery and furniture available in the organization.

Information and ideas Information resources

It includes numbers, facts, and the party that collects, prepares, analyzes and studies them, in addition to the laws, regulations, instructions, procedures, and information that managers deal with.

Information and ideas have several characteristics, the most important of which are:

Its scalability has no limits.
They can be compressed, concentrated and summarized for easier handling.
Ability to spread quickly.

time

Time represents the key to completing various administrative activities. It is considered one of the most important resources in the organization, and it has characteristics that distinguish it from other resources, the most important of which are:

It is a non-renewable (expendable) resource.
It cannot be stored or rented.
Time that passes without taking advantage of it is considered time wasted forever.