Advanced Feedback is proud to welcome the following new clients!

Automotive: Floyd’s RV, Go Rentals, Haselwood Auto Group, San Diego Flyer Shuttle Service

Car Wash: Driven Brands, Inc.

Education: Empire Beauty Schools

Healthcare, Beauty & Fitness: Atlanta Face and Body, El Centro Regional Medical Center, The BXNG Club

Property Management: Ardent Communities, Haven Residential, Howard Hughes Corporation, Maestas Development Group, Miromar Development, Two Trees Management, Co.

Public Services: Southwest Public Libraries

Restaurant: Pindustry

Retail: Flip Flop Shops, Kiefer Jewelers, McGuckin Hardware, O’Toole’s Garden Center, Pirch, Polacheck’s Jewelers

Storage Facilities: Flagship Companies Group

The COVID-19 pandemic has impacted businesses across the country. As we learn how to navigate through this crisis, many businesses continue to seek mystery shopping services to gain insight into their customers’ experience and to evaluate staff performance. While some mystery shopping assignments are focused on COVID safety practices, the majority of current mystery shopping assignments continue to evaluate the core services of the business.

Throughout the pandemic, Advanced Feedback has been proud to support companies that continue to strive for service excellence during these difficult times. We applaud their dedication and also applaud the dedication of our mystery shoppers.

The health and safety of our mystery shoppers and of the personnel that they may interact with while on assignment, is extremely important to us. During the COVID-19 pandemic, Advanced Feedback is adhering to local and national guidelines provided by the CDC (Centers for Disease Control and Prevention).

Most importantly, do not attempt to shop if you are feeling ill or have been in contact with someone that has tested positive to COVID-19. Let your scheduler know ASAP and they will remove the shop from your assignment list and/or postpone your appointment without penalty. Please adhere to the CDC Guidelines listed below:

– Stay home if sick.
– Wear face coverings in public settings and when around people who don’t live in your household, especially when other social distancing measures are difficult to maintain.
– Use social distancing (stay at least 6 feet away from others).
– Use hand sanitizer after leaving stores/businesses.
– Do not shake hands with employees.
– Wash your hands with soap and water for at least 20 seconds when you get home.

We thank all of our mystery shoppers for following these guidelines and for continuing to provide essential services to the clients that we serve.

The Advanced Feedback Team

Attention: COVID-19 Compliance Evaluations!

One of the ways Advanced Feedback can help respond to the COVID-19 outbreak is to help our clients implement measures to ensure the protection of their employees, consumers, and their operation.

Advanced Feedback is an experienced and professional business evaluation company with the resources and connections in every community to have qualified undercover mystery shopping evaluators at your location(s) within hours of your request. We will completely customize a frontline solution to ensure you are doing everything you can to protect your employees and customers during this COVID-19 pandemic.

 Customized frontline inspections…

Social distance requirements delineated and adhered to
Staff wearing masks at all times
Guest mask enforcement if applicable
Curbside options available if applicable
Online services expanded to minimize interactions
Efforts made to protect most vulnerable guests (senior hours posted)
Provision of hand sanitizer at touch points
Provision of disinfectants at appropriate points
High volume interaction points protected with physical barrier
In-store cleaning protocols visibly in-place
Staff and guest temperature monitoring if applicable

Contact us today!

“People don’t notice whether it’s winter or summer when they’re happy” by Anton Chekhov, “… or video shopping” by Advanced Feedback. Pack your undercover video shopping equipment and follow the sun. Advanced Feedback continues to add video mystery shopping evaluations in every state, from California to Florida, and Hawaii to Puerto Rico. So what are you waiting for? Special thanks to new clients this winter using our sales and service evaluations. You represent the best in fitness, self storage, retail, private schools, real estate, car washes, car rentals, and many restaurants and bars. Shout out to all evaluators for your quality inspections and countless miles!

Zelle Evaluation is not Advanced Feedback Inc. Please be careful what you are filling out! Emails from Business Evaluation Services, The Lead Ace, Underwatre Contractors and Skyline are fraudulent. Please visit our shopper page to read more about how to spot a scammer and what you can do about it!

Happy spring everyone! We’ve been quite busy here at Advanced Feedback scheduling and reviewing evaluations and adding many new clients. We couldn’t do it without the help of our wonderful mystery shoppers. Thank you for all the help! A warm welcome to all of our new clients, JINS Eyewear, VBGB Beer Hall, South Beach Tanning, UFC Gym, Westcott Homes, True Homes, Market Force Information, Westminster Company, The Indigo Road, Field Museum, Innovative Staff Solutions, Oliver McMillan, La Maison du Chocolat, Crunch Fitness Canada, Born & Raised, Salon by JC and M&D Supply, Inc.

Advanced Feedback had a busy summer scheduling and reviewing video shops from all corners of the country, Puerto Rico included. We are very grateful to the many traveling video evaluators that make these nationwide campaigns possible! Clients expanding services with Advanced Feedback include Crunch Franchise, Miele USA, Salons by JC, Rent-A-Center, M & D Supply and a wide variety of real estate development and sales firms.

We hope everyone has a wonderful spring! This month we’re welcoming 36th Street Bistro in Boise, ID to our list of restaurant and retail onsite mystery shop evaluations. C.D. PEACOCK based in Chicago, IL has signed up for in store jewelry retail secret shopping. We are also pleased to welcome Beta Metric, La Jolla CA, Compass San Francisco CA, and Momark Development in Austin Texas who will be using our telephone, onsite and video real estate mystery shopping evaluation programs. Please follow us on Facebook and Twitter!