Podnutz – The Computer Repair Podcast

God Bless Eric Arduini and his family.

Rest In Peace Eric. Keep up the good fight.

Arduini loses battle with cancer: Services set for popular city clerk

Links:

Music By Jim Holley

The Computer Repair Podcast #331 – Importance of Recovery

mail@podnutz.com (Podnutz.com) — Thu, 29 Aug 2019 22:00:14 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Computer Repair Podcast #331 Video

You Can ask a question By:

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Topics: What is recovery and how do you do it?

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Show Sponsors:

BusyBench

The all in one management tool, Simplifying IT for Computer Repair Businesses with a clean and simple interface. Spend more time running your business instead of learning your management software.

For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account

Untangle Next-Generation Firewall

The best solution for bringing powerful network security to your clients in an easy-to-manage and cost-effective package. Untangle’s partnership program helps repair shops add cybersecurity to their services and get up and running quickly.

Get started today at untangle.com/podnutz

God Bless Eric Arduini and his family.

Rest In Peace Eric. Keep up the good fight.

Arduini loses battle with cancer: Services set for popular city clerk

Links:

VoIP Troubleshooting Tools

SIP ALG Detector

SIP ALG can and usually does exist on Routers, Modems or in rare cases a managed switch.

You must disable this feature for any VoIP service to operate as expected.

Use the SIP ALG Detection Tool and Visualware internet-based IP testing tools to track down issues.

Considerations for Recovery and everything you do IT!

IDENTIFY PROTECT DETECT RESPOND RECOVER

Types of Backup

Full backups

A full backup is the most basic of all backup types. And as its name suggests, it’s also the most comprehensive. In a full data or system backup, all data is copied to another location.

Incremental backups

This type only backs up the information that has changed since the last backup occurred.

Differential backups

Similar to incremental backup, a differential backup copies all data changed since the last full backup every time it is run.

Backup Media

Optical – High Retention

Disk Drive (SSD, FLASH or Spinning)

Tape

Online – Service or Generic

Device – NAS, Datto

Considers for your backup recovery

Availability

Speed of restoration

Recovery time

Reliability/Trust

Simplicity

Cost

Client Communication – Client Disaster Plan

*Automation

Music By Jim Holley

The Computer Repair Podcast #330 – Goal Setting

mail@podnutz.com (Podnutz.com) — Thu, 15 Aug 2019 08:00:19 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Brad Torrey from TTCS Computer Services

Computer Repair Podcast #330 Video

You Can ask a question By:

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Topics: How and why you should set goals

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Show Sponsors:

BusyBench

For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account

Untangle Next-Generation Firewall

Get started today at untangle.com/podnutz

God Bless Eric Arduini and his family.

Rest In Peace Eric. Keep up the good fight.

Arduini loses battle with cancer: Services set for popular city clerk

Links:

Music By Jim Holley

The Computer Repair Podcast #328 – Knowledge vs. On The Job Training

mail@podnutz.com (Podnutz.com) — Thu, 01 Aug 2019 08:00:18 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Paco Lebron from ProdigyTeks

Computer Repair Podcast #328 Video

You Can ask a question By:

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Why not. You would be crazy not to!

Topics: How do you know when to go into Business?

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Show Sponsors:

BusyBench

For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account

Untangle Next-Generation Firewall

Get started today at untangle.com/podnutz

God Bless Eric Arduini and his family.

Rest In Peace Eric. Keep up the good fight.

Arduini loses battle with cancer: Services set for popular city clerk

Links:

NinjaRMM Partner Used To Seed Ransomware – Lack of 2FA –

John Tips

Reg Converter v1.2

Reg Converter is a portable freeware utility to convert .reg data to .bat, .vbs, or .au3. This is particularly useful for files which need administrator privileges in order to be merged into the registry , or for unattended installations.

Am I Behind A Proxy?

This website shows you detailed information about any proxy servers on your internet connection.

Second Factor – Doh?

Why you are doing it wrong

Where is Geolocation of an IP Address?

LENOVO: THE FALLOUT: A REAL-WORLD CYBERSECURITY STORY

‘The Fallout: A Real-World Cybersecurity Story’ features actor and tech investor Olivia Munn, who takes viewers through a behind-the-scenes look into the Sony Pictures hack of 2014 by the group Guardians of Peace, which led to leaked emails and created havoc in the entertainment industry. It was also a huge wake-up call to businesses and brands everywhere.

A good one to possibly share with customers…. Do not let this be your business.

SMTP DIAG

Tool is used to identify and troubleshoot SMTP server problems by trying to send message to SMTP server and display all trial log in the log window.

List of computing and IT abbreviations

Bonus Tips:

View RAW Images in Windows 10 With Microsoft’s New Plugin

Microsoft just released a free RAW Image extension for Windows 10 that makes viewing RAW files much easier in Windows’ File Explorer

Caution: Misuse of security tools can turn against you

In a security context, this is a word of caution about making sure the tools we use to keep our information private don’t actually cause the data leaks themselves. In this article, I will be talking about some cases that I have come across in which security tools have leaked data they were intended to secure.

Music By Jim Holley

The Computer Repair Podcast #327 – MSP Sales Revolution: Cybersecurity

mail@podnutz.com (Podnutz.com) — Thu, 25 Jul 2019 08:00:34 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Rick Smith from Renactus Technology

Jennifer Bleam from MSP Sales Revolution

Computer Repair Podcast #327 Video

You Can ask a question By:

Leaving a voicemail at 734-335-1000

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Topics: Selling Cybersecurity

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Show Sponsors:

BusyBench

For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account

Untangle Next-Generation Firewall

Get started today at untangle.com/podnutz

God Bless Eric Arduini and his family.

Rest In Peace Eric. Keep up the good fight.

Arduini loses battle with cancer: Services set for popular city clerk

Links:

Security-focused Facebook group, which everyone is welcome to join

www.MSPSalesRevolution.com

We’re starting to hear about situations similar to the below, although I haven’t seen anything new in the press yet. While we can’t confirm the threat actors are using this tool, clearly they’re starting to think like us. Social engineering from a different angle.

Medium: How to Hack Wi-Fi: Get Anyone’s Wi-Fi Password Without Cracking Using Wifiphisher

Music By Jim Holley

The Computer Repair Podcast #326 – myki: Password Management Redefined

mail@podnutz.com (Podnutz.com) — Thu, 18 Jul 2019 08:00:18 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Richard Daly from myki

Computer Repair Podcast #326 Video

You Can ask a question By:

Leaving a voicemail at 734-335-1000

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Topics: What is a password manager?

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Show Sponsors:

BusyBench

For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account

Untangle Next-Generation Firewall

Get started today at untangle.com/podnutz

God Bless Eric Arduini and his family.

Rest In Peace Eric. Keep up the good fight.

Arduini loses battle with cancer: Services set for popular city clerk

Links:

Android Police: Myki review: A great offline password manager with the convenience of a cloud solution

Myki Password Management Redefined

Myki eliminates the risks associated with cloud storage by safeguarding your passwords and sensitive data offline.

MSP Info

Pricing

FAQ

Blog

YouTube

Reviews

MALWARETIPS: Replace LastPass with MyKi password manager?

Steemit: Myki password manager review

YOURSTORY: How Myki, with its cloudless solution, plans to be the death of the password

Other MSP Password Option: Passportal

John Tips

Quick Story

Malicious Credit Card Terminal – x2 Clients

Open Port Checker

Blocked Internet Ports List

Categorify

Free Online Tools for Looking up Potentially Malicious Websites

Music By Jim Holley

The Computer Repair Podcast #325 – TechCon Unplugged

mail@podnutz.com (Podnutz.com) — Thu, 11 Jul 2019 08:00:54 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Paco Lebron from ProdigyTeks

Computer Repair Podcast #325 Video

You Can ask a question By:

Leaving a voicemail at 734-335-1000

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Why not. You would be crazy not to!

Topics: What is TechCon Unplugged about and why are we doing IT.

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Music By Jim Holley

The Computer Repair Podcast #324 – Should You Use an RMM?

mail@podnutz.com (Podnutz.com) — Thu, 27 Jun 2019 08:00:42 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

John Dubinsky from Maven Group

Paco Lebron from ProdigyTeks

Adam Carpenter from IT Professionals of Iowa

Computer Repair Podcast #324 Video

You Can ask a question By:

Leaving a voicemail at 734-335-1000

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Why not. You would be crazy not to!

Topics: CyberSecurity: The state of being protected against the criminal or unauthorized use of electronic data, or the measures taken to achieve this.

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Show Sponsors:

BusyBench

For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account

Untangle Next-Generation Firewall

Get started today at untangle.com/podnutz

God Bless Eric Arduini and his family.

Rest In Peace Eric. Keep up the good fight.

Arduini loses battle with cancer: Services set for popular city clerk

Links:

Webroot has made two-factor authentication mandatory as attackers continue to target MSP software platforms in a bid to spread ransomware across end-customer systems, the cybersecurity company confirmed to ChannelE2E and MSSP Alert.

John TIP

Quick Tips For Your Summer BBQ

BOOK TIP: It Doesn’t Have to Be Crazy at Work

It is going to happen:

Continuum – Massive Hack Hits Continuum MSPs, End Clients

SolarWinds – Solarwinds sends customers each other’s’ complete client lists

Ninja – MSP Tool Provider Ninja RMM Had A Sales Email Hacked That Did Not Appear to Have 2FA Turned On

TeamViewer – TeamViewer Confirms Undisclosed Breach From 2016

Connectwise – ConnectWise plugin flaw exploited in ransomware attacks on MSPs

Kaseya – Kaseya VSA Vulnerability Exploited by Cryptocurrency Mining Attack

Some Hope????

LogMeIn – LogMeIn accounts hacked? Update your password now

**As part of its security measures, LogMeIn cross-checked the login credentials of its customers against a list that contained the stolen passwords from those breaches. And, as a result, customers that appeared to have used the same password were prompted to reset it immediately.

(Basecamp and other have done this)

Recent News

Kaseya weaponized to deliver sodinokibi ransomware

Hackers Hit MSP Software to Launch Ransomware Attacks

Ransomware gang hacks MSPs to deploy ransomware on customer systems

6 Ways That Your RMM or PSA Tools Can Be Compromised

Basics:

How hard is it for you, your employees and or others to get into your platforms?

Password Requirements?
2FA
Plugins, connections, APIs – all secure?

Once you are in your RMM platform, how hard is it to perform tasks?

One click to connect to endpoints?
Can all users run all tasks?

Don’t be a crappy customer. Get your own house in order.

Music By Jim Holley

The Computer Repair Podcast #323 – What Does CyberSecurity Mean to You?

mail@podnutz.com (Podnutz.com) — Thu, 13 Jun 2019 08:00:52 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

John Dubinsky from Maven Group

Jeff Grenier from FireLands Computer Services

Computer Repair Podcast #323 Video

You Can ask a question By:

Leaving a voicemail at 734-335-1000

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Why not. You would be crazy not to!

Topics: CyberSecurity: The state of being protected against the criminal or unauthorized use of electronic data, or the measures taken to achieve this.

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Show Sponsors:

BusyBench

For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account

Untangle Next-Generation Firewall

Get started today at untangle.com/podnutz

God Bless Eric Arduini and his family.

Rest In Peace Eric. Keep up the good fight.

Arduini loses battle with cancer: Services set for popular city clerk

Links:

10 Things About VoIP You Didn’t Know You Needed to Know

Hello Jeff and CRP Show!

여보세요 – Hello Yo Bo Say All (Korean)

John Tips

Voice-over-IP (VoIP) phone systems add flexibility, lower costs, and provide numerous other capabilities. But they can also hurt your business if you’re not careful. Here are 10 potential pitfalls to avoid.

*Cherry pick the tips as a guide to prepare yourself and your customers as there are differences between analog and VOIP systems. The idea is to minimize unpleasant surprises for you and your customer.

FreedomVoice – (will be at Techcon – Silver Partner – new sponsors)

Blackport Solutions – (who John uses)

Password Manager (Tom Wilmot and Paco Lebron)

New password manager on the block myki (5 Years Old)

MSP Voice Webinar Series #13: Myki

I like LastPass

Low Cost Alternative – SafeInCloud Password Manager

System Restore Tip

From the I have been doing this long enough that I should know this category.

Before an upgrade, from RMM I push a Restore Point Command.
Had an instance were an 2 installations that went bad and would not boot.
System restore from F8 and from bootable media is different. Try both.

Office 365 GoDaddy Tip (Paco Lebron)

Customer has Office 365 with GoDaddy (so sad). User had account compromised. Could not find a way to disconnect user after password change. Had to call GoDaddy to get this link to log out.

LOG OUT ALL

BONUS: Microsoft Issues Warning on Spam Campaign Using Office Exploits

**This is where DNS filtering, a good firewall or something like Zorus can help.

Cybersecurity

Is it Cybersecurity, Cyber-Security, or Cyber Security?

A comprehensive, ongoing business mission that allows for

Identification (see)

Protection (control)

Detection

Response

and Recovery

of cyber (IT) equipment, materials, data and reputation.

GCA Cybersecurity Toolkit

CIS Controls

Global Cybersecurity Standards

Music By Jim Holley

The Computer Repair Podcast #322 – DMARC & Cybersecurity Toolkit

mail@podnutz.com (Podnutz.com) — Thu, 23 May 2019 08:00:10 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Mike Wise from Clockwork Networks

Shehzad Mirza from Global Cyber Alliance

Computer Repair Podcast #322 Video

You Can ask a question By:

Leaving a voicemail at 734-335-1000

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Why not. You would be crazy not to!

Topics: Email Authentication Made Simpler

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Show Sponsors:

Instant Housecall

Remote support that is easy for you and your clients to use. You have all the tools you need including an Auto Repair feature which saves you Time and Money when helping your clients solve their computer problems.

Check out Instant Housecall/Use Offer Code: Podnutz

BusyBench

For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account

Untangle Next-Generation Firewall

Get started today at untangle.com/podnutz

God Bless Eric Arduini and his family.

Rest In Peace Eric. Keep up the good fight.

Arduini loses battle with cancer: Services set for popular city clerk

Links:

DMARC checker and guide on how to create DMARC records

Information about DMARC

YouTube channel to learn more about DMARC and other items related to GCA

GCA Cyber Security Toolkit

Music By Jim Holley

The Computer Repair Podcast #321 – Why Attend Conferences?

mail@podnutz.com (Podnutz.com) — Thu, 09 May 2019 08:00:10 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Computer Repair Podcast #321 Video

You Can ask a question By:

Leaving a voicemail at 734-335-1000

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Why not. You would be crazy not to!

Topics: Why should you spend your precious time and hard earned money to attend a conference that will help you grow your business.

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Show Sponsors:

Instant Housecall

Check out Instant Housecall/Use Offer Code: Podnutz

BusyBench

For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account

Untangle Next-Generation Firewall

Get started today at untangle.com/podnutz

God Bless Eric Arduini and his family.

Rest In Peace Eric. Keep up the good fight.

Arduini loses battle with cancer: Services set for popular city clerk

Links:

ARRIS SURFboard Gigabit DOCSIS 3.1 Cable Modem, 10 Gbps Max Speed, Approved for Comcast Xfinity, Cox and Charter. (SB8200 Frustration Free)

Araknis Networks® 310-Series Gigabit VPN Router

Araknis Networks® 310 Series L2 Managed Gigabit Switch with Full PoE+ and Rear Ports

Ubiquiti – Reddit

Seven Uncomfortable Truths of Endpoint Security

Download this report to discover the uncomfortable truths of endpoint security. Based on an independent survey of 3,100 IT managers across 12 countries

Hackers target Office 365 business accounts

New research from Barracuda has revealed that account takeover attacks are one of the fastest growing email security threats as hackers set their sights on Microsoft Office 365 accounts.

Why shadow IT is the next looming cybersecurity threat

If cybersecurity is something you’re concerned about, keep an eye out for shadow IT.

Service Express

Why attend conferences? What is the value to you as a business owner?

Some links for your Information

Why do people attend conferences? 5 key reasons for attendees and event organizers

12 Reasons You Should Attend Conferences

7 Reasons It Still Makes Sense to Go to Professional Conferences

Networking Opportunities
Find answers to pain-points
A one-stop shop for products and services
Training
Learn of tomorrow’s trends
Refueling your passion for what you do
Have Fun!

Music By Jim Holley

The Computer Repair Podcast #320 – White Label Hardware Services

mail@podnutz.com (Podnutz.com) — Thu, 02 May 2019 08:00:25 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Anthony Remis from Remis Computer Solutions

Brad Torrey from TTCS Computer Services

Computer Repair Podcast #320 Video

You Can ask a question By:

Leaving a voicemail at 734-335-1000

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Why not. You would be crazy not to!

Topics: How you can sell white label hardware services

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Show Sponsors:

Instant Housecall

Check out Instant Housecall/Use Offer Code: Podnutz

BusyBench

For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account

Untangle Next-Generation Firewall

Get started today at untangle.com/podnutz

God Bless Eric Arduini and his family.

Rest In Peace Eric. Keep up the good fight.

Arduini loses battle with cancer: Services set for popular city clerk

Links:

Brad Tip:

Nmap / ZenMap

Anthony Tip:

Pre-Prepare yourself to scale your business

Jeff Tip:

Darren Hardy Author of The Compound Effect and Darren Daily On-Demand Podcast

Andrew Carnegie: To-Do List every night take your top 1-6 tasks and put it on your list for the next day

Music By Jim Holley

The Computer Repair Podcast #319 – MAGNUS BOX

mail@podnutz.com (Podnutz.com) — Thu, 18 Apr 2019 08:00:30 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Mike Slodowski from Control Alt Delete & Magnus Box

Computer Repair Podcast #319 Video

You Can ask a question By:

Leaving a voicemail at 734-335-1000

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Why not. You would be crazy not to!

Topics: We provide a white-labeled, channel-friendly backup solution for your clients. Our only goal is to protect your client’s data from disaster.

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Show Sponsors:

Instant Housecall

Check out Instant Housecall/Use Offer Code: Podnutz

BusyBench

For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account

Untangle Next-Generation Firewall

Get started today at Untangle.com

God Bless Eric Arduini and his family.

Rest In Peace Eric. Keep up the good fight.

Arduini loses battle with cancer: Services set for popular city clerk

Links:

Strong corporate desktop sales limit the decline of the PC market

John Tip: Take the time to treat yourself right (and the ones that take care of you).

Everything is Awesome!

Mike Tip: Back it up to get it back!

Jeff Tip: It is my show.

GUEST

MagnusBox – Whate-Labeled Backup (Channel Only):

Home Page

YouTube

FaceBook

Twitter

LinkedIn

Server Status

News

FAQ

Music By Jim Holley

The Computer Repair Podcast #318 – CleanBrowsing

mail@podnutz.com (Podnutz.com) — Thu, 11 Apr 2019 08:00:02 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Daniel Cid from Cleanbrowsing

Computer Repair Podcast #318 Video

You Can ask a question By:

Leaving a voicemail at 734-335-1000

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Why not. You would be crazy not to!

Topics: Content Filtering

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Show Sponsors:

Instant Housecall

Check out Instant Housecall/Use Offer Code: Podnutz

FreshBooks

The simple pain-free invoicing solution for freelancers and small business owners

For a 30-day free trial, just go to FreshBooks.com/Podnutz enter PODNUTZ in the

“How Did You Hear About Us?” section

God Bless Eric Arduini and his family.

Rest In Peace Eric. Keep up the good fight.

Arduini loses battle with cancer: Services set for popular city clerk

Links:

3 Easy MSP Cybersecurity Mistakes – Vipre Security

John Tip

Just Say AI, Blockchain, Crypto, IOT, AR, VR, Big Data, Analytics And Cybersecurity To Get Hired

Google News – Technology Feed (53 of 57 headlines contained the word or abbreviation for AI).

Tis The Season For Conferences

25 Hotel Hacks To Upgrade Your Next Vacation To A 5-Star Experience

Comparing DNS Security Filters

Do not use just Google. There are some good options for free or low cost that increase your security and are MUCH better than the ones you have heard of.

LifeHack – Find a lost wallet, drop it in a mailbox.

Jeff Tip

Comcastic Email Nightmare!

Life is short – pull your pants up, check yourself and GO FOR IT!

GUEST – CleanBrowsing

Daniel Tip: Do you have visibility? Something to think about.

CleanBrowsing is a DNS-based content filter, parental control and SafeMode enforcement. It is widely used by parents to protect their kids from adult (pornographic) content, schools, businesses and even individuals that need a cleaner browsing experience. CleanBrowsing gives you the control to decide what is acceptable or not in your home or business network.

Review

Pricing

Some Interesting SpauHaus Information

Free Levels

Music By Jim Holley

The Computer Repair Podcast #317 – TechReputation

mail@podnutz.com (Podnutz.com) — Thu, 04 Apr 2019 08:00:12 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Ramey Bell from TechReputation

Computer Repair Podcast #317 Video

You Can ask a question By:

Leaving a voicemail at 734-335-1000

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Why not. You would be crazy not to!

Topics: Easily Generate More Online Reviews For Your IT Business

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Show Sponsors:

Instant Housecall

Check out Instant Housecall/Use Offer Code: Podnutz

FreshBooks

The simple pain-free invoicing solution for freelancers and small business owners

For a 30-day free trial, just go to FreshBooks.com/Podnutz enter PODNUTZ in the

“How Did You Hear About Us?” section

Links:

OFFICE DEPOT AND OFFICEMAX FIND MALWARE THAT ISN’T THERE

JOHN TIPS

Image Deployment – Sounds Awesome (but so does all marketing).

SmartDeploy

15 LICENSES + 1 YEAR SUPPORT ($720 VALUE)

IT-Tech Trends (Solar Winds)

Technology skills have quickly become a key competitive advantage in modern IT environments.

But how do today’s technology professionals stack up?

We surveyed tech pros around the world to find out what they think about the state of their skills and training opportunities today – from cloud to emerging tech and beyond – and what’s on their minds for tomorrow.

**Not enough time or budget for training.

**70% not completely confident in having all necessary skills.

We do not know what we do not know.

Two Stories to Share with Customers

Data breach story – it happens to regular people.

NMAP – Network Mapper

Security Tool to scan systems for open ports, etc.
Tool to help you support with other vendors.

NetworkAppers

Informed IT

Computer Business Kit

Databytes Online

Outshow Link: http://podnutz.com/category/podnutz/ (show notes under each show)

JEFF TIPS

Set small goals and complete small tasks to reach your achievement. Small successes lead to completion.

Ramey Bell – Guest

TIP: Use Thank-You cards effectively. Genuine Message.

*Many card options on Amazon

Ramey Bell

Founder, TechReputation.com

360-320-8748 | ramey@techreputation.com

TechReputation FaceBook Group

TechReputation BLOG

TechReputation REVIEWS

TechReputation PRICING

TechReputation on MSP Webinars

TechReputation on SMB Community Podcast with Karl Palachuk

Tool to link to other services

Zapier

STATS, TOPICS, NOTES

Key Statistics from Bright Local: Local Consumer Review Survey

86% of consumers read reviews for local businesses (including 95%

of people aged 18-34)

Consumers read an average of 10 online reviews before feeling able

to trust a local business

40% of consumers only take into account reviews written within the

past 2 weeks – up from 18% last year

57% of consumers will only use a business if it has 4 or more stars

80% of 18-34-year-old have written online reviews – compared to

just 41% of consumers over 55

91% of 18-34-year-old consumers trust online reviews as much as

personal recommendations

89% of consumers read businesses responses to reviews most trusted review sites are Yelp & Facebook, followed by Google &BBB

Have your shopping habits changed over the years?

Reputation management is a time-consuming, never ending process. If you don’t have a way to see how you are performing, it’s a huge risk to your bottom line.

Why don’t most IT companies invest in obtaining more customer reviews?

o Lack of time

o Try to do it manually sending emails / spreadsheets

o Not a serious inclusion in their marketing plan

o Fear of sending a review request to every customer

Why don’t most customers leave reviews or respond to your requests?

o You will find this out doing it manually

o Forget

o No time

o Too hard

FEATURES & BENEFITS OF TECH REPUTATION

o Dashboard-manage

o Reporting–scorecard

o Email / text messaging portion-heart of the app that requests reviews

o Marketing-syndicate best reviews to FB, Twitter, Website

o Exclusive to TR is our power listing feature.

o Top 3 listings in google maps have an average of 85 citations (Bright Local)

o According to moz.org combined reviews/citations =25% ranking factor in local search

Moz 2018 Local Search Ranking Factors

o I’m in the local seo business as well as obtaining reviews

If you still feel overwhelmed with how you are going to manage all your reviews, maybe you would like to send thank you cards, here are some ideas. For me spouse. IF you don’t have an employee, or part-time help. Genm – $49/mo for 40 hours of marketing help by an intern

Music By Jim Holley

The Computer Repair Podcast #316 – Zorus

mail@podnutz.com (Podnutz.com) — Thu, 28 Mar 2019 08:00:55 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Greg Gage & John Fazio from Zorus

Computer Repair Podcast #316 Video

You Can ask a question By:

Leaving a voicemail at 734-335-1000

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Why not. You would be crazy not to!

Topics: ENTERPRISE CLASS CYBER SECURITY

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Show Sponsors:

Instant Housecall

Check out Instant Housecall/Use Offer Code: Podnutz

FreshBooks

The simple pain-free invoicing solution for freelancers and small business owners

For a 30-day free trial, just go to FreshBooks.com/Podnutz enter PODNUTZ in the

“How Did You Hear About Us?” section

Links:

Konica Minolta Aims to Crush Rival MSPs With New Workplace Hub

John Tips

Global Website Monitoring Software Market 2019 By Leading Players, Application And Product Type (Free Open-Source Website Monitoring Software, All-In-One Website Monitoring Software)

Just a big list of stuff

Grim Reaper Google

Network Discovery – Thanks Joe K.

Slitheris Network Discovery – A Premium IP Scanner for Windows

SoftPerfect Network Scanner

Paco Tip

Flash that BIOS! New BIOS increases compatibility and may remove issues.

Jeff Tip

Sandisk Portable Drive

Samsung Portable Drive

What Does Be There or Be Square Mean?

Be There or Be Square

GUESTS

John Z. – Press The Flesh. No better marketing than getting in front of your client.

Tip from Phil in Chat – record yourself giving you practicing your pitch to perfect it.

Greg G. – Protect your eyes with flux

ZORUS

About – Partners – Team – Contact

CONTACT INFORMATION

887 Main Street, Suite B

Monroe, CT 06468

sales@zorustech.com

+1 (888) 428-2343

support@zorustech.com

Monday – Friday 9am – 6pm EST

For after hours emergencies please contact emergency@zorustech.com

Music By Jim Holley

The Computer Repair Podcast #315 – JumpCloud

mail@podnutz.com (Podnutz.com) — Thu, 21 Mar 2019 08:00:47 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Ben Oren from JumpCloud

Computer Repair Podcast #315 Video

You Can ask a question By:

Leaving a voicemail at 734-335-1000

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Why not. You would be crazy not to!

Topics: Directory as a Service

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Show Sponsors:

Instant Housecall

Check out Instant Housecall/Use Offer Code: Podnutz

FreshBooks

The simple pain-free invoicing solution for freelancers and small business owners

For a 30-day free trial, just go to FreshBooks.com/Podnutz enter PODNUTZ in the

“How Did You Hear About Us?” section

Links:

A reference guide to the Dell OptiPlex Diagnostic Indicators

John Tips!

Everything Is Awesome

SnapAV – OvrC Update

60 Percent of Small Businesses Fold Within 6 Months of a Cyber Attack. Here’s How to Protect Yourself

Welcome to VOIP-info: a reference guide to all things VOIP.

Test Your Router – Router Security

Ben – JumpCloud Tips:

Net Diligence Report

Info Graphic

Jeff Tip: Don’t feel stupid! Find a team, group, friends. No one knows everything.

JumpCloud

Contact: partners@jumpcloud.com

Set up and secure a modern office in 30 minutes – without Active Directory

Youtube

Pricing

Partner Page

RADIUS

LDAP

Windows Group Policies

Group Policy

Resource Page: Best Practices for SMBs to Step-Up Security

Music By Jim Holley

The Computer Repair Podcast #314 – Snap AV

mail@podnutz.com (Podnutz.com) — Thu, 14 Mar 2019 08:00:27 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Scott Normand from Snap AV

Computer Repair Podcast #314 Video

You Can ask a question By:

Leaving a voicemail at 734-335-1000

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Why not. You would be crazy not to!

Topics: Your place for Networking, Power and Surveillance and more

Company background
Connected product line (networking, power, surveillance)
AV products (speakers, amps, conferencing)
Infrastructure (racks, storage, wire, etc)
How to become a dealer and get 50% off first purchase

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Show Sponsors:

Instant Housecall

Check out Instant Housecall/Use Offer Code: Podnutz

FreshBooks

The simple pain-free invoicing solution for freelancers and small business owners

For a 30-day free trial, just go to FreshBooks.com/Podnutz enter PODNUTZ in the

“How Did You Hear About Us?” section

Links:

This line of shoes provides all-day foot comfort. Literally, Hoka One One (pronounced Hoka O-nay O-nay) means “fly over the earth.”

John Tip

Life Hack – Make Your Day More Enjoyable

Hoka One One

About:

Firewall App Blocker (Fab) v1.6

In Windows, you can use Windows Firewall to block or unblock certain applications, but it doesn’t offer an easy-to-use interface for its advanced features. Firewall App Blocker makes the process very easy! Simply drag and drop the application you wish to block into the FAB window or browse the hard disk to find it.

It will also show you what other apps have added, possibly without your knowledge.

GCA Cybersecurity Toolkit – Mike Wise – Clockwork Networks

Improving your company’s cybersecurity doesn’t have to be overwhelming or costly. GCA has developed and assembled several tools that you can implement for free and immediately start improving your security. Check these out, and get more secure today!

Barracuda Buys Avast’s RMM Tool to Sharpen MSSP Focus

Acquisition of Managed Workplace comes with add-on deal to resell Avast’s antivirus products

Opinion – Integration with Barracuda products?

MSP RMM SECURITY

A good discussion about working with your vendors, verifying features and making reasonable and appropriate decisions.

“Doesn’t it suck that you can do your absolute best in being diligent with security only to have a massive hole that only someone else (that really doesn’t seem to care) can patch up.”

Cybersecurity Mental Health Warning — 1 In 6 CISOs Now Medicate Or Use Alcohol

A new global study of cybersecurity professionals has revealed the true extent to which the stresses and pressures facing the average CISO impact upon both professional and personal life.

Put Your Dongle Away

Might be a fun share with the appropriate client, etc.

Scott Tip – Watt Box

If you’re tired of rolling a truck every time you need to reset a cable box, modem, router or other network devices, then WattBox® is the solution. Plus, with OvrC enablement, you get remote access, remote firmware updates, real-time monitoring, and customer management all from your phone, computer, or tablet, so you can say goodbye to unnecessary service calls. Every job needs power, so every install needs WattBox.

Scott is an Aggie: Gig Em!

Jeff Tip – Turn Off One Drive

Turn off OneDrive before data transfer. What considerations are there with your data migration.

Considerations: Sync issues? Ransomware Recovery?

Scott Normand from Snap AV

SnapAV

Sign Up

Products

Programs

OvrC

Music By Jim Holley

The Computer Repair Podcast #313 – What’s Your Struggle?

mail@podnutz.com (Podnutz.com) — Thu, 07 Mar 2019 08:00:11 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Robert Lavell from UpperCase Computer Solutions

Computer Repair Podcast #313 Video

You Can ask a question By:

Leaving a voicemail at 734-335-1000

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Topics: What do you struggle with in your Business? What are doing to fix IT?

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Show Sponsors:

Instant Housecall

Check out Instant Housecall/Use Offer Code: Podnutz

FreshBooks

The simple pain-free invoicing solution for freelancers and small business owners

For a 30-day free trial, just go to FreshBooks.com/Podnutz enter PODNUTZ in the

“How Did You Hear About Us?” section

Links:

BusyBench 2.0 – A Smarter Way to Manage your Computer Repair Business

For a Free 14-day trial go to BusyBench 2.0

When you decide to buy use the offer code Podnutz for 30% off for the life of the account

Music By Jim Holley

The Computer Repair Podcast #312 – ITBOOST: The One IT Documentation System

mail@podnutz.com (Podnutz.com) — Thu, 28 Feb 2019 08:00:53 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Ali Peracha from ITBOOST

Computer Repair Podcast #312 Video

You Can ask a question By:

Leaving a voicemail at 734-335-1000

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Topics: Documentation

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Show Sponsors:

Instant Housecall

Check out Instant Housecall/Use Offer Code: Podnutz

FreshBooks

The simple pain-free invoicing solution for freelancers and small business owners

For a 30-day free trial, just go to FreshBooks.com/Podnutz enter PODNUTZ in the

“How Did You Hear About Us?” section

Links:

Jeff Tip – SLEEP

Nike Training Podcast (lots on sleep)

FitBit

Help

Turn notifications off when sleeping –

Android

iPhone

John Tip

Iron Fish Gin

Tonic Water

Ali Tip – i9 Processor!!

Intel

Water Cooler

IT BOOST

Home

Technical Demo

Pricing

YouTube

Redditt

ChannelPro

Review

ITB University

Integrations

Alternatives:

IT Portal

IT Glue

Docusnap

Stella

Docuwiki

BizDoc

Music By Jim Holley

The Computer Repair Podcast #311 – Pulseway: Real-Time Remote Monitoring and Management

mail@podnutz.com (Podnutz.com) — Thu, 21 Feb 2019 08:00:41 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Edgar Zacharjev from Pulseway

Marius Mihalec from Pulseway

Computer Repair Podcast #311 Video

You Can ask a question By:

Leaving a voicemail at 734-335-1000

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Topics: Real-Time Remote Monitoring and Management Software

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Show Sponsors:

Instant Housecall

Check out Instant Housecall/Use Offer Code: Podnutz

FreshBooks

The simple pain-free invoicing solution for freelancers and small business owners

For a 30-day free trial, just go to FreshBooks.com/Podnutz enter PODNUTZ in the

“How Did You Hear About Us?” section

Links:

Five emerging cybersecurity threats you should take very seriously in 2019

John Tips:

DHCP Test

This is a DHCP test tool. It can send DHCP discover packets, and listen for DHCP replies.

CyberShadow/dhcptest

Cryptojacking

Internet of Things (IoT) device threats

Geopolitical risks

Cross-site scripting

Mobile malware

WiFi 6 – What it is and what you need to know. Not AC, talking AX.

802.11n (2009) = Wi-Fi 4

802.11ac (2014) = Wi-Fi 5

802.11ax (upcoming) = Wi-Fi 6

Backpack – Backpack – Check the CRP Group for information on everyone’s favorite tech backpack. Post Yours!

Use a Strong Password!! – Great password and laptop theft story (and how Pulseway helped)

PULSEWAY RMM

Pulseway Links:

Home Page

About

Pricing

Forums

Videos on Bing

Videos on YouTube

Tutorials

MSP Toolkit

Reviews & Information

Pulseway – Easy remote monitoring and management

Pulseway Launches New NOC Services To Assist MSP Startup Growth

Pulseway Reintroduces Free RMM for MSPs

Cool Features

Free Tier for RMM – 2 Computers
Webroot or Kaspersky Integration
Pulseway NOC services available
Full onboarding services
Pulseway Backup
Pulseway PSA Available

Almost 10 years in business

Transparent pricing

4500 customers

Almost a million endpoints

Mobile App – boom

Kaspersky Safe?

Music By Jim Holley

The Computer Repair Podcast #310 – What to do in IT?

mail@podnutz.com (Podnutz.com) — Thu, 14 Feb 2019 08:00:10 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Computer Repair Podcast #310 Video

You Can ask a question By:

Leaving a voicemail at 734-335-1000

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Topics:

Knowing your value/worth to customers

Setting pricing guidelines (I’m just starting out), keeping in mind that it is harder to raise rates after being established and you don’t want to race anyone to the bottom. How do you determine what is flat rate compared to time & material?

If you are a residential break fix just starting out, what should you have in place from the get-go and what can wait until you’re more established? (RMM, AV, backup, ticketing, tools, etc…) It’s easy to get overwhelmed with all of the great suggestions.

How do you know when it’s time to: hire an employee, rent a storefront, quit your day job, or any other milestones?

Cyber Security

Protecting users – Antivirus and antimalware solutions

Keeping on top of paperwork

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Show Sponsors:

Instant Housecall

Check out Instant Housecall/Use Offer Code: Podnutz

FreshBooks

The simple pain-free invoicing solution for freelancers and small business owners

For a 30-day free trial, just go to FreshBooks.com/Podnutz enter PODNUTZ in the

“How Did You Hear About Us?” section

Links:

Classless Inter-Domain Routing = CIDR

Chrome AddIn – Password Checkup

Password Checkup helps secure accounts that were affected by data breaches.

Wherever your sign-in, if you enter a username and password that is no longer safe due to appearing in a data breach known to Google, you’ll receive an alert. Please reset your password. If you use the same username and password for any other accounts, please reset your password there as well.

I need a new backup… maybe. Looking

Send me your tech backpack solutions to john@mavengroup.net

I like Briggs & Riley, what is your favorite. (send me an Amazon Link)

Briggs & Riley Backpack

Handy Tool (IP to CIDR) – Convert IP addresses to CIDR

NTLite is a Windows configuration tool that allows you to modify your existing Windows install or an image yet to be deployed, remove Windows components, configure and integrate, speed up the Windows deployment process. Reduce Windows footprint on your RAM and storage drive memory.

DRIFT – Conversation Marketing Platform

Know your USB Port Types!!

What is your value to your clients?

Do not give yourself away?
Continuous improvement, always.
Relationships are important. Be part of their team.
Focus on what you are profiocient on.
Figure out what you need to make: Expense Worksheet for Computer Business
MSP Exchange- MSP Margin Calculator

Pricing! – Lots of Comments.

What is needed to get started.

Get a client
Documentation
Protection – Insurance (basic) – You need it. Get it.
Accounting – Get a CPA
Things that make your life easier – AV, RMM, PSA, Etc.
KISS Principle – Keep It Simple Stupid

When it is time to expand, hire, etc.

Let the numbers ($) lead you.
First employee? Admin before tech?

Music By Jim Holley

The Computer Repair Podcast #309 – Time Management and Productivity

mail@podnutz.com (Podnutz.com) — Thu, 31 Jan 2019 08:00:37 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Tom Bull from Two River Computer

Computer Repair Podcast #309 Video

You Can ask a question By:

Leaving a voicemail at 734-335-1000

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Topic: Listen to the show for fantastic tips from Tom on time management, customer relationships and how to manage customer expectations while keeping your sanity.

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

SPF, DKIM and DMARC brief explanation and best practices

Show Sponsors:

Instant Housecall

Check out Instant Housecall/Use Offer Code: Podnutz

FreshBooks

The simple pain-free invoicing solution for freelancers and small business owners

For a 30-day free trial, just go to FreshBooks.com/Podnutz enter PODNUTZ in the

“How Did You Hear About Us?” section

Links:

Guest: Tom Bull – Two River Computer www.tworivercomputer.com

Tip: Freeze The Drive

The frozen hard disk drive just might work as a last resort! Don’t give up.
Tom has a redneck drive freezer that works for him!

John Tip: Google Tightening Email Security – Good Email Hygiene

GSuite Business and Enterprise Customers:

Login –> Apps –> Gmail –> Safety & Advanced Sections

Here you can adjust delivery and reception conditions as well as whitelist domains.

Make sure your domain has an SPF record and it is correct (this is the minimum).

SPF (Sender Policy Framework) is a way for Internet Service Providers to verify that a mail server (IP address) is authorized to send email for a specific domain. (https://dmarcian.com/what-is-spf/)

Check out: SPF Surveyor

Next Steps

What is DKIM – DKIM is a free technology that is used to link a piece of email back to a domain
DMARC Alignment – DMARC attempts to tie the results of SPF and DKIM to the content of email: specifically to domain found in the From: header of an email.

DMARCIAN – will help you with this – FOR FREE

Check it out: https://dmarcian.com

Video on How DMARC works

ChannelPro SMB Forum 2019: Chicago

Event Date: 05/02/2019

Hyatt Regency Schaumburg/Chicago

1800 East Golf Road

Schaumburg, IL 60173

Phone: (847) 605-1234

Jeff Tip – Story Time with Jeff

Good diagnostic lead to the solution.
No good deed goes unpunished.

John Book Recommendation – It doesn’t have to be crazy at work

Audible: “It Doesn’t Have to Be Crazy at Work”

CRP Group on FaceBook

Music By Jim Holley

The Computer Repair Podcast #308 – Compliancy Group/HIPAA Done Right

mail@podnutz.com (Podnutz.com) — Thu, 24 Jan 2019 08:00:35 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Mark Haskelson from Compliancy Group

Computer Repair Podcast #308 Video

You Can ask a question By:

Leaving a voicemail at 734-335-1000

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Topic: HIPAA Done Right

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Compliancy Group – HIPAA Done Right

Show Sponsors:

Instant Housecall

Check out Instant Housecall/Use Offer Code: Podnutz

FreshBooks

The simple pain-free invoicing solution for freelancers and small business owners

For a 30-day free trial, just go to FreshBooks.com/Podnutz enter PODNUTZ in the

“How Did You Hear About Us?” section

Links:

Marc (from Compliancy Group) Tip

Keep calm and carry on – Travel SNAFU
Book Recommendation – Freakonomics

Jeffs Tip

The services you should sell are the services that your clients want to buy. Do not choose it until you can sell or better yet have SOLD it.

John Tip

SNAPAV – Troubleshooting Page

** You have to be a SNAPAV customer to access.

Must Read Books on Redditt

Free SNMP MIB Browser

FileMail – Send large files – secure file transfer (Heard from Steve Gibson)

Windows Firewall Control 5.4.1.0 (Malwarebytes Owns)

PDF to Excel (Need a good online converter).

PDF to Word

**Be careful the data you upload for security and compliance?!

EICAR – Test your AV, etc.

——————————————————————————————————–

Disclosure: John is a Compliancy Group customer.

3 Step Program with live coaching makes HIPAA compliance a breeze.

Our goal is to serve the Healthcare industry whether a client or someone in need of HIPAA compliance assistance. Simplifying HIPAA Compliance, and find out why we have a 100% OCR/CMS Audit Pass Rate.

HIPAA Resources

Contact

Webinars

Contact Marc Directly for $500 credit: marc@compliancygroup.com

Music By Jim Holley

The Computer Repair Podcast #307 – BusyBench 2.0

mail@podnutz.com (Podnutz.com) — Mon, 21 Jan 2019 17:00:17 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Robert Lavell from UpperCase Computer Solutions

Computer Repair Podcast #307 Video

You Can ask a question By:

Leaving a voicemail at 734-335-1000

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Topic: BusyBench 2.0 – A Smarter Way to Manage your Computer Repair Business

For a Free 14-day trial go to BusyBench 2.0

When you decide to buy use the offer code Podnutz for 30% off for the life of the account

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Links:

Music By Jim Holley

The Computer Repair Podcast #306 – Taking Care of Business

mail@podnutz.com (Podnutz.com) — Thu, 17 Jan 2019 08:00:56 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

Dave Greenbaum from DoctorDave Computer Repair

Paco Lebron from ProdigyTeks

Computer Repair Podcast #306 Video

You Can ask a question By:

Leaving a voicemail at 734-335-1000

Emailing: Podnutz@Podnutz.com

You Can Support This Show

Topic: How do you measure your business to know if you are going in the right direction?

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

Show Sponsors:

Instant Housecall

Check out Instant Housecall/Use Offer Code: Podnutz

FreshBooks

The simple pain-free invoicing solution for freelancers and small business owners

For a 30-day free trial, just go to FreshBooks.com/Podnutz enter PODNUTZ in the

“How Did You Hear About Us?” section

Links:

Negotiate bills, look for recurring subscriptions

Profit First by Mike Michaowicz

Note it’s on Audible and you can get a free copy if you are new to Audible. Just hit me up

Save on NewEgg and other company purchases

Price Protection:

Earny

Paribus

Cashback

Drop

Ebates

Saving Money

Major Employer Discounts

General Money Management

Car Insurance

Credit Card Points Game, Account Research

NerdWallet

Points Guy

Music By Jim Holley

The Computer Repair Podcast #305 – Untangle NG Firewall

mail@podnutz.com (Podnutz.com) — Thu, 10 Jan 2019 08:00:12 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNutPC.com

Rick Smith from Renactus Technology

Mike Smith from MHS Consulting

Steve Young from Untangle

Chad McNaughton from Untangle

Computer Repair Podcast #305 Video

To Leave a voicemail, call 734-335-1000

Email: Podnutz@Podnutz.com

Support This Show

Patreon.com/ComputerRepairPodcast

Topic: What does a Firewall do for you?

Show Sponsors:

Instant Housecall

Check out Instant Housecall/Use Offer Code: Podnutz

ReclaiMe Pro

A specially tailored Data Recovery Toolkit for data recovery technicians, both beginners and experts.

Try it free for 14 days over at ReclaiMe-Pro.com

Use the offer code PODNUTZ for a 50% Discount

2019 ANNUAL – TECHCON UNPLUGGED

Sept 20th-22nd 2019

Grand Rapids MI

20 Internet Giants That Rule the Web

Links:

TIPS

John

Management Mistakes to Avoid 2019

Chromecast Hacking

MSP Ransomware Attack

ChannelPRO Forum Chicago

Rick

Say No, Spend time on yourself and your organization

Mike

Clone old systems, keep your old installation media (XP).

Untangle Team

Apply upgrades on your devices and hard to maintain security.

Mobile apps may not be blocked by your firewall (i.e. PornHub). Untangle to the rescue.

Untangle Questions (listen for answers)

How/Why are you better?

How can you make an MSPs job easier vs other solutions?

How can Untangle provide visibility for compliance?

Trade Up Program for listeners that want to switch?

How does the Malwarebytes integration work with Untangle? i.e. benefits capabilities etc

Talk about your Partner Program.

How does UT handle mobile users from a control perspective?

How much does this slow your speeds?

Advantages to using your hardware vs. own?

Any other partners you work with?

Untangle Information

Main Untangle website

Information about Untangle NG Firewall solution

Untangle’s centralized management solution, Command Center

Free download with 14-day trial of our entire NG Firewall Complete package

Free live demo server of Untangle NG Firewall

Untangle Command Center’s integration with Malwarebytes to provide endpoint visibility and protection

Check out our recent case studies to see how Untangle has helped organizations in multiple industries, as well as partners, take control of their networks

Information about the Untangle Partner Program

Untangle appliances for those who want a simple plug-n-play option

Untangle Home

The Untangle Wiki houses all of our technical documentation

Our support site provides tons of knowledge base articles to help customers and partners with specific features and set-up guides

A place to recommend new features for both our NG Firewall and Command Center products

info@untangle.com, sales@untangle.com, presales@untangle.com – Ways for people to get in contact with Untangle.

Product Reviews

Lawrence Systems/ PC Pickup – Untangle Firewall Review

ChannelPro – Untangle’s u25w Next-Gen Firewall: Tiny but Mighty

ITQlick – Untangle NG Firewall Review

Match Up – Sophos UTM vs Untangle

SpiceWorks – Untangle NG Firewall vs. pfSense

ChannelPro – Choose Your Firewall: WatchGuard Firebox T35-W or Untangle u50x

Quotom Mini PCs on Amazon

Music By Jim Holley

The Computer Repair Podcast #304 – What to Offer for Managed Services

mail@podnutz.com (Podnutz.com) — Fri, 21 Dec 2018 01:00:22 +0000

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNutPC.com

Adam Carpenter from IT Professionals of Iowa

Computer Repair Podcast #304 Video

To Leave a voicemail, call 734-335-1000

Email: Podnutz@Podnutz.com

Support This Show

Patreon.com/ComputerRepairPodcast

Topic: What can we offer to our Managed Service Clients to make their business and ours better.

Show Sponsors:

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2019 ANNUAL – TECHCON UNPLUGGED

Sept 20th-22nd 2019

Grand Rapids MI